First American Home Warranty: Read 4,262 User Reviews From Real Homeowners

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Verified Customer

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Judith Pitsinger Prescott Valley, AZ

This is an honest company and I have had them for many years

3 years ago

Reply from First American Home Warranty

Judith, Thank you for taking the time to share your review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Oct. 20th, 2022

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Verified Customer

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Rosemary Roland Royse City, TX

Appointments are made as soon as they are given problem we're having.

3 years ago

Reply from First American Home Warranty

Rosemary, We appreciate you taking the time to share your review! It is great to know that your claims have been promptly responded to. We will continue to be here for you should you need us in the future.

Oct. 26th, 2022

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Verified Customer

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Filitsa Visvikis San Jose, CA

Previous experience when I had an account in another property.

3 years ago

Reply from First American Home Warranty

Filitsa, Thank you for leaving us a five star review!

Oct. 14th, 2022

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Verified Customer

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Terry Hamilton Pahrump, NV

Every time I have called a work order they are prompt and very service minded.

3 years ago

Reply from First American Home Warranty

Terry, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Oct. 13th, 2022

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Verified Customer

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Edwardo Hernandez Carson, CA

Never had a problem with you and had someone come out within 2 days

3 years ago

Reply from First American Home Warranty

Edwardo, We appreciate you taking the time to share your review!

Oct. 14th, 2022

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Verified Customer

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Alfred Garcia North Richland Hills, TX

Except for the high service rate, I am satisfied with their service.

3 years ago

Reply from First American Home Warranty

Alfred, Thank you for taking a moment to share your review!

Oct. 14th, 2022

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Verified Customer

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david waseka Gardner, KS

so far they have done a satisfactory job with my experience and thats why i renewed my contract

3 years ago

Reply from First American Home Warranty

David, Thank you for your review! It is great to know that we have been able to be there for you when you most needed it.

Oct. 14th, 2022

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Verified Customer

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Dionisio Martinez Vail, AZ

They haven't failed us yet. Great home warranty, are always fast to respond.

3 years ago

Reply from First American Home Warranty

Dionisio, We appreciate you taking the time to share your five star review with us!

Oct. 12th, 2022

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Verified Customer

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Bev Golder Saint Louis, MO

they are the best and give you the best service especially customer service

3 years ago

Reply from First American Home Warranty

Bev, Thank you for sharing your review. It is always great to hear when our customers are provided excellent service! We will continue to be here for you should you need us in the future.

Oct. 12th, 2022

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Verified Customer

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Brandi Greene Lexington, NC

I've never had an issue with them. Quick to respond. Fair pricing.

3 years ago

Reply from First American Home Warranty

Brandi, We appreciate you taking the time to share your review with us!

Sep. 29th, 2022

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Verified Customer

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willie hagstrom Great Falls, MT

when i had a problem they answered shortly after i first called in the problem

3 years ago

Reply from First American Home Warranty

Willie, We appreciate you taking time to share your review! It is great to know that we have been able to promptly assist you. We will continue to be here for you should you need us in the future.

Sep. 30th, 2022

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Verified Customer

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Raymond Goulet Clearfield, UT

They have always been very responsive to provide whatever service we need.

3 years ago

Reply from First American Home Warranty

Raymond, We appreciate you taking the time to share your review with us. It is fantastic to know that you have been provided five star service!

Sep. 29th, 2022

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Verified Customer

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Marilyn Tatum Charleston, SC

They really try to resolve any service problem that i have in a timely matter

3 years ago

Reply from First American Home Warranty

Marilyn, We appreciate you taking a moment to share your five star review with us!

Sep. 30th, 2022

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Verified Customer

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Leslie Calianno Las Vegas, NV

Mostly good, sometimes can be fair. Not always cooperative in their resolutions.

3 years ago

Reply from First American Home Warranty

Leslie, Thank you for taking the time to share your review with us!

Oct. 12th, 2022

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Verified Customer

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Sherry L Bottlemy Morristown, TN

Great service and friendly. Very helpful and trustworthy. Very affordable.

3 years ago

Reply from First American Home Warranty

Sherry, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Sep. 28th, 2022

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Verified Customer

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RALPH ARNOLD Memphis, TN

they work for you right alway and let you know what going on

3 years ago

Reply from First American Home Warranty

Ralph, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Sep. 28th, 2022

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Verified Customer

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Doug Mudford Redding, CA

I've used the service twice with excellent results I intend to renew.

3 years ago

Reply from First American Home Warranty

Doug, Thank you for putting your trust in us. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Sep. 28th, 2022

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Verified Customer

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Susan Chenault Crestview, FL

Reputation speaks to the issue. They are well thought of locally.

3 years ago

Reply from First American Home Warranty

Susan, Thank you for leaving us a five star review!

Sep. 28th, 2022

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Verified Customer

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Bob Lubold Albuquerque, NM

All Dealings with the company have been handled professionally

3 years ago

Reply from First American Home Warranty

Bob, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Sep. 28th, 2022

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Verified Customer

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Richard Lassiter Prescott, AZ

Speed and resolution in "fixing" what went wrong. Very easy to work with

3 years ago

Reply from First American Home Warranty

Richard, We appreciate you taking time to share your comments with us!

Sep. 30th, 2022

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Verified Customer

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Peggy Miller Maumelle, AR

They've been prompt and have lived up to the contract without hesitation.

3 years ago

Reply from First American Home Warranty

Peggy, Thank you for sharing your experience with us!

Sep. 28th, 2022

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Verified Customer

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J W Chandler Cabot, AR

Never had a problem with them when I have a problem. Wonderful people.

3 years ago

Reply from First American Home Warranty

JW, We appreciate you taking the time to share your five star review with us!

Sep. 28th, 2022

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Verified Customer

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Leah M Umbarger Walled Lake, MI

They respond quickly to any problems. Most of the time the problem is fixed within a few days.

3 years ago

Reply from First American Home Warranty

Leah, We appreciate you taking a moment to share your review with us!

Sep. 28th, 2022

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Verified Customer

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cathy Heaton North Little Rock, AR

So far, they have been able to help me with any issues I've had.

3 years ago

Reply from First American Home Warranty

Cathy, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Sep. 19th, 2022

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Verified Customer

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Sein Oh San Jose, CA

Technician had good skills and company gives me Good coverage

3 years ago

Reply from First American Home Warranty

Sein Oh, Thank you for sharing your review with us! We look forward to providing you great service in the future.

Sep. 19th, 2022

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Verified Customer

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Catharine Cole Victorville, CA

Peace of mind. Easy to submit issue online. Fast response. Satisfaction.

3 years ago

Reply from First American Home Warranty

Catharine, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly! We look forward to being there for you, should you ever need us again.

Sep. 20th, 2022

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Verified Customer

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Ted Loef Bella Vista, AR

Haven't had to use them yet, but their customer service so far is great!

3 years ago

Reply from First American Home Warranty

Ted, Thank you for your review! We look forward to being there for you when you need us.

Sep. 20th, 2022

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Verified Customer

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Mary Prather El Dorado Hills, CA

Lack of clear communication. Unable to get a hold of customer service in a reasonable amount of time. Customer service has no idea what's going on

3 years ago

Reply from First American Home Warranty

Mary, Thank you for sharing your feedback with us. We certainly do our best to ensure overall satisfaction for our customers. We hope the next time you may need us, you will give us another chance to meet your needs.

Sep. 21st, 2022

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Verified Customer

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Susan Wells Newman, CA

I have had 4 clames and all were done fast and I am so glad I have them

3 years ago

Reply from First American Home Warranty

Susan, Thank you for your review! It is great to know that you have been provided prompt service.

Sep. 9th, 2022

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Verified Customer

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Jeffrey Baran Nottingham, MD

Good response to claim requestplumbing work was completed quickly

3 years ago

Reply from First American Home Warranty

Jeffrey, Thanks so much for sharing your great feedback with us regarding your recent service! We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again.

Sep. 9th, 2022

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Verified Customer

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David Pauley Daniels, WV

They stand by their warranty. We were happy about that and satisfied they did.

3 years ago

Reply from First American Home Warranty

David, We appreciate you taking a moment to share your review with us!

Sep. 9th, 2022

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Verified Customer

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Anne Faulks Memphis, TN

Great service and friendly companies that service customers.

3 years ago

Reply from First American Home Warranty

Anne, We appreciate you taking the time to share your review with us. It is wonderful to know that you were provided five star service!

Sep. 9th, 2022

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Verified Customer

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Olimber Gonzalez Las Vegas, NV

Good customer service so far and the repair was pretty good.

3 years ago

Reply from First American Home Warranty

Olimber, Thank you for rating us five stars!

Sep. 9th, 2022

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Verified Customer

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Janine Martin Atwater, CA

They've been easy to contact and quick securing a reputable repair company.

3 years ago

Reply from First American Home Warranty

Janine, We appreciate you taking the time to share your five star review with us!

Sep. 9th, 2022

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Verified Customer

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J. Cheeks Cordova, TN

The HVAC company they used for our service was a week out for a service so we went w/o A/C a week.

3 years ago

Reply from First American Home Warranty

J, Thank you for sharing your experience with us. We appreciate your patience with the contractor as they work through their appointments. We will continue to be here for you should you need us in the future.

Sep. 9th, 2022

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Verified Customer

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Judy Kilpatrick Long Beach, CA

Just signed up, but their rate is better than former warranty.

3 years ago

Reply from First American Home Warranty

Judy, Thank you for taking the time to share your review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Sep. 1st, 2022

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Verified Customer

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Timothy Hopper Texas City, TX

friendly staff and has always got the job done in a timely manner

3 years ago

Reply from First American Home Warranty

Timothy, Thank you for letting us know what a great job the team did while servicing your claim. We look forward to providing you great service in the future!

Sep. 1st, 2022

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Verified Customer

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Karen Garlington Tacoma, WA

Easy to file a claim. I was able to get a plumber within a few days

3 years ago

Reply from First American Home Warranty

Karen, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Sep. 1st, 2022

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Verified Customer

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Sharnay Orey Las Vegas, NV

Excellent customer service every time I call to ask questions.

3 years ago

Reply from First American Home Warranty

Sharnay, Thank you for your review. It is wonderful to know that when you need us, you are met with excellent customer service! We look forward to being there for you, should you ever need us again.

Sep. 1st, 2022

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Verified Customer

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Dawn Frazier Ridgecrest, CA

when I call for service, the agent is ready to help get it done

3 years ago

Reply from First American Home Warranty

Dawn, Thank you for taking the time to share your five star experience with us!

Sep. 2nd, 2022

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Verified Customer

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Sandy Strein Burleson, TX

Repair person is on time, cleans his work area when he's finished and polite.

3 years ago

Reply from First American Home Warranty

Sandy, Thank you for letting us know what a great job the team did while servicing your claim! We look forward to providing you great service in the future.

Sep. 1st, 2022

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Verified Customer

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Gallegos Las Vegas, NV

Customer service , wallet friendly , affordable , quality service

3 years ago

Reply from First American Home Warranty

Gallegos, We appreciate you taking the time to share your five star review with us!

Aug. 26th, 2022

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Verified Customer

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Larry Jackson Sun City West, AZ

They find a contractor quickly and follow up with any issues

3 years ago

Reply from First American Home Warranty

Larry, Thanks so much for sharing your great feedback with us regarding your recent service! We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again.

Aug. 26th, 2022

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Verified Customer

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Quin Chandler Kennedale, TX

Very dependable & trustworthy. Customer Service reps could be better.

3 years ago

Reply from First American Home Warranty

Quin, Thank you for taking the time to share your review with us!

Aug. 26th, 2022

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Verified Customer

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CONSTANCE BALLARD Houston, TX

Excellent customer Services, very timely, knowledgeable, curtious

3 years ago

Reply from First American Home Warranty

Constance, Thank you for sharing your five star experience with us!

Aug. 26th, 2022

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Verified Customer

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Sherry Hyson Spring, TX

My problem was handled in a timely manner my out of pocket cost was reasonable

3 years ago

Reply from First American Home Warranty

Sherry, Thanks so much for sharing your awesome review with us regarding your recent service! We are thrilled to hear that we were able to have this resolved for you so quickly. We will continue to be here for you should you need us in the future.

Aug. 26th, 2022

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Verified Customer

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Adrian Salt Lake City, UT

Great company with a great customer service and friendly staff

3 years ago

Reply from First American Home Warranty

Adrian, We appreciate you taking the time to share these kind words and appreciate your continued trust in us!

Aug. 26th, 2022

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Verified Customer

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Loretta Torres Alice, TX

Fast service with very reasonable pricing with the best coverage

3 years ago

Reply from First American Home Warranty

Loretta, Thank you for leaving us a five star review! We will continue to be here for you should you need us in the future.

Aug. 26th, 2022

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Verified Customer

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Joe Byrne San Jose, CA

When we have needed support the Technicians are qualified and the support is well done

3 years ago

Reply from First American Home Warranty

Joe, Thank you for taking the time to share your review! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Aug. 26th, 2022

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Verified Customer

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Kenneth Hext Show Low, AZ

When I called for help: I got the standard answer: "I am sorry, that is not covered under your warranty".

3 years ago

Reply from First American Home Warranty

Kenneth, Thank you for your review. While our plans may not cover everything you need, we do offer additional coverage which allows you to tailor a plan more to your needs. During renewal is a great time to add, or adjust your coverage. Please reach out to us if you would like to discuss these options further.

Aug. 26th, 2022

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