First American Home Warranty: Read 4,265 User Reviews From Real Homeowners

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Verified Customer

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Miguel

They were there when I needed them With out any problems

11 months ago

Reply from First American Home Warranty

Miguel, We appreciate you taking the time to share your review with us!

Jan. 2nd, 2025

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Verified Customer

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Steven

So far they have done everything that they said they would cover.

3 months ago

Reply from First American Home Warranty

Steven, Thanks for letting us be part of keeping your home worry-free!

Aug. 27th, 2025

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linda ismail

This company is horrible and they use very unprofessional contractors . They rip you off at first when they sell you the plan but at the end they make a stupid excuse for every request we made .

6 months ago

Reply from First American Home Warranty

Can you please provide us with your claim number so we can look into this further?

Jun. 9th, 2025

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Verified Customer

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Bonnie

I always get good service and good service people for my home

1 year ago

Reply from First American Home Warranty

Bonnie, Thanks so much for taking the time to share your review with us!

Dec. 18th, 2024

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Verified Customer

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Adrian

Anytime ive called they help us fairly quickly with our needs

1 year ago

Reply from First American Home Warranty

Adrian, We appreciate you taking the time to share your review with us! It is fantastic to know that you were provided five-star service. We will continue to be here for you should you need us in the future.

Dec. 18th, 2024

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Verified Customer

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Sandra

So far I have only used their appliance services. Great prices.

1 year ago

Reply from First American Home Warranty

Sandra, We appreciate you taking the time to share your review with us!

Jul. 24th, 2024

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Verified Customer

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Maritza

I've always had fast and good service and all my claims have been approved.

1 year ago

Reply from First American Home Warranty

Maritza, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Jul. 23rd, 2024

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Verified Customer

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Helen B Jackson

Great service when we have an issue with appliances or whatever.

1 year ago

Reply from First American Home Warranty

Helen, Thanks so much for sharing your review!

Jul. 12th, 2024

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Verified Customer

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Jesse Mable

Customer support, recommend service providers and through follow-up.

1 year ago

Reply from First American Home Warranty

Jesse, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five-star service!

Jun. 28th, 2024

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Verified Customer

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Mary

Time for home warranty Techs to long from initial notification to actual service.

1 year ago

Reply from First American Home Warranty

Mary, Thank you for sharing your experience with us. We apologize for the delay and appreciate your patience with the contractor as they work through their appointments. We look forward to being there for you, should you ever need us again!

Jun. 28th, 2024

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Verified Customer

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James Atchison

Great service every time I call! They have responded in a timely manner.

1 year ago

Reply from First American Home Warranty

James, We appreciate you taking the time to share your review with us!

Jun. 21st, 2024

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Verified Customer

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Shannon Young

They’re a good company and I don’t have any issues with them.

1 year ago

Reply from First American Home Warranty

Shannon, Thanks so much for taking a moment to share you review!

May. 15th, 2024

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Verified Customer

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Robert

It has been a trying time for us. We want to thank you for all your help.

1 year ago

Reply from First American Home Warranty

Robert, Thank you for sharing your review with us! We look forward to being there for you, should you ever need us again.

May. 2nd, 2024

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Verified Customer

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Carol

Repairs were made promptly and service was very satisfactory.

1 year ago

Reply from First American Home Warranty

Carol, We appreciate you taking a moment to share your five-star review with us!

Apr. 2nd, 2024

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Verified Customer

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Jackie Sacramento, CA

Staff friendly, contractors friendly, work completed in a timely manner.

1 year ago

Reply from First American Home Warranty

Jackie, We appreciate you taking a moment to share your review with us!

Feb. 29th, 2024

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Verified Customer

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Liya

Thank you for your professional work over many years of our cooperation.

1 year ago

Reply from First American Home Warranty

Liya, We appreciate you taking the time to share your review with us!

Feb. 15th, 2024

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Verified Customer

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Robert Rockwall, TX

Like having a reliable company in event a claim occurs. Thus far NO COMPLAINTS!

1 year ago

Reply from First American Home Warranty

Robert, Thank you for taking a moment to share your review with us!

Feb. 15th, 2024

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Verified Customer

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Cathy Heaton North Little Rock, AR

They have always responded quickly and professionally to every issue I've had.

2 years ago Edited September 6, 2023

Reply from First American Home Warranty

Cathy, We appreciate you taking the time to share your five star review with us!

Sep. 6th, 2023

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Verified Customer

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Jan Salberg Laguna Hills, CA

It has been a good experience working with customer service

2 years ago

Reply from First American Home Warranty

Jan, We appreciate you taking the time to share your review with us!

Jan. 6th, 2023

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Verified Customer

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Leonel A, Garcia El Cajon, CA

Very professional and take very good and timely care of their customers

2 years ago

Reply from First American Home Warranty

Leonel, Thank you for taking the time to share your review with us. We will continue to be here for you should you need us in the future!

Jan. 6th, 2023

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Verified Customer

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Owens Jeff Julian, NC

The ease of making appointments is good but sometimes hard to actually speak with someone.

2 years ago

Reply from First American Home Warranty

Thank you for taking a moment to share your review with us! It is great to know that you have found it easy to make an appointment for your claims. Please know that our Customer Service number is available any time of day for you to connect with a member of our team. We will continue to be here for you should you need us in the future.

Jan. 6th, 2023

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Verified Customer

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Swapan Banerjee Aldie, VA

Fahw has taken prompt action to repair heat pump and earlier my dish washer

3 years ago

Reply from First American Home Warranty

Swapan, Thanks so much for taking a moment to share your review!

Dec. 29th, 2022

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Verified Customer

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Tom North Port, FL

very quick responses. Easy to file a claim. Professional staff.

3 years ago

Reply from First American Home Warranty

Tom, We appreciate you taking the time to share your review with us!

Dec. 29th, 2022

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Verified Customer

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Bill Ford Yuma, AZ

No hassle, $85. and done. Three projects and one more coming.

3 years ago

Reply from First American Home Warranty

Bill, We appreciate you taking the time to share your experience with us!

Dec. 19th, 2022

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Verified Customer

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Pamela Ramirez Brownsville, TX

Helped me with my refrigerator problems every step of the way.

3 years ago

Reply from First American Home Warranty

Pamela, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Dec. 19th, 2022

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Verified Customer

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Jack Gelnak Encino, CA

Very prompt and courteous service. Simple explanation of terms.

3 years ago

Reply from First American Home Warranty

Jack, We appreciate you taking the time to share your review with us!

Dec. 19th, 2022

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Verified Customer

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Genevieve North North Richland Hills, TX

Easy to place service requests, and prompt follow through with vendors to ensure work is completed

3 years ago

Reply from First American Home Warranty

Genevieve, Thanks so much for sharing your great feedback with us regarding your recent service. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Dec. 19th, 2022

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Verified Customer

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April Scott Desert Hot Springs, CA

They are helpful, but the timeliness of receiving the service takes a long time.

3 years ago

Reply from First American Home Warranty

April, Thank you for sharing your experience with us! We appreciate your patience with the contractor as they work through their appointments. We look forward to providing you great service again, in the future.

Dec. 19th, 2022

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Verified Customer

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Kirk Larsen Santa Fe, NM

Many of the contractors who were called to do the work were from out of town and had long service schedule times

3 years ago

Reply from First American Home Warranty

Kirk, Thank you for taking the time to share your detailed experience with us. We have a great selection of contractors, but in some areas, options may be more limited. We will continue to be here for you should you need us in the future.

Dec. 19th, 2022

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Verified Customer

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Jackie Myrtle Beach, SC

We have had to call a couple of times and things were taken care of quickly,

3 years ago

Reply from First American Home Warranty

Jackie, Thanks so much for taking the time to share your review with us!

Dec. 9th, 2022

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Verified Customer

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Demorris Jones Fremont, OH

They have been very informative. Haven't used they're services yet but I will.

3 years ago

Reply from First American Home Warranty

Demorris. Thank you for your review! We look forward to being there for you, the next time you may need us.

Dec. 9th, 2022

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Verified Customer

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Sue Southern Littleton, CO

They show up on time, fix problem & stand behind their work.

3 years ago

Reply from First American Home Warranty

Sue, We appreciate you taking the time to share your experience with us! We will continue to be here for you should you need us in the future.

Dec. 13th, 2022

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Verified Customer

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Steve Cooper Carlsbad, CA

I'm on vacation - you rejected my request based on 1 of 3 criteria that works to your favor - which is to deny my claim.

3 years ago

Reply from First American Home Warranty

Steve, Thank you for your review. We are sorry to hear that you were experiencing these issues. We were unable to locate your claim with only the name provided. We requested additional information from you privately, but did not hear back. If you are still experiencing a delay, please reach out to us directly and we can assist.

Jan. 10th, 2023

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Verified Customer

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JIM segroves Catoosa, OK

they fulfilled all expectations and took care of the problem.

3 years ago

Reply from First American Home Warranty

Jim, Thank you for taking the time to share your review!

Nov. 30th, 2022

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Verified Customer

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Joyce Orecchia Santa Rosa, CA

They say what they do and do what they say efficiently and clearly.

3 years ago

Reply from First American Home Warranty

Joyce, Thank you for leaving us a five star review!

Nov. 30th, 2022

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Verified Customer

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Samuel Caliman Blacklick, OH

Timing of response after claim is entered once time is scheduled they are on time

3 years ago

Reply from First American Home Warranty

Samuel, We appreciate you taking the time to share your experience with us!

Nov. 22nd, 2022

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Verified Customer

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William Millard Gwynn Oak, MD

They are very helpful and courteous when needing information.

3 years ago

Reply from First American Home Warranty

William, We appreciate you taking the time to share your five star review with us!

Nov. 11th, 2022

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Verified Customer

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Mike Schill Nampa, ID

quick response time, excellent service technicians, and good cost factor

3 years ago

Reply from First American Home Warranty

Mike, Thank you for taking the time to share your review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Nov. 11th, 2022

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Verified Customer

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Joyce Amarillo, TX

Response to request for service was prompt and solution to issue was timely.

3 years ago

Reply from First American Home Warranty

Joyce, We appreciate you taking the time to share your review with us!

Nov. 10th, 2022

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Verified Customer

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Brenda Placerville, CA

value for my money very good, send qualified professional to device the job.

3 years ago

Reply from First American Home Warranty

Brenda, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Nov. 11th, 2022

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Verified Customer

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Stephen Gaal Hurricane, WV

Always quick to respond and get service personnel to the house

3 years ago

Reply from First American Home Warranty

Stephen, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Nov. 9th, 2022

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Verified Customer

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Sharry McNeel Vancouver, WA

Always promptly taking care of claims excellent customer service

3 years ago

Reply from First American Home Warranty

Sharry, Thank you for sharing your review. It is always great to hear when our customers are provided excellent service!

Nov. 9th, 2022

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Verified Customer

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Brian Gott Aurora, CO

Every time I have had to use it the process if very smooth and quick

3 years ago

Reply from First American Home Warranty

Brian, We’re grateful for your kind review!

Nov. 9th, 2022

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Verified Customer

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RICHARD RUZZIN Grosse Pointe, MI

I had two events requiring attention. Both were handled very well in every way.

3 years ago

Reply from First American Home Warranty

Richard, We appreciate you taking the time to share your review with us!

Nov. 9th, 2022

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Verified Customer

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Kim Adams Placerville, CA

All my needs have breen met. I have referred 5 customers to you.

3 years ago

Reply from First American Home Warranty

Kim, Thank you for taking the time to share your review with us! We are thrilled that you have referred five customers to us. We appreciate your continued trust in us.

Nov. 9th, 2022

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Verified Customer

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Kenneth Kinard Shrewsbury, PA

Overall Customer Support! In most instances our issue was quickly resolved.

3 years ago

Reply from First American Home Warranty

Kenneth, Thank you for sharing your feedback with us! We are thrilled to know that your concerns have been resolved. We will continue to be here for you should you need us in the future.

Nov. 9th, 2022

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Verified Customer

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Dawn Remlinger Conroe, TX

They appear to cover more than other companies but I have not had to use service yet

3 years ago

Reply from First American Home Warranty

Dawn, Thanks so much for sharing your review with us. We will continue to be here for you should you need us in the future!

Nov. 9th, 2022

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Verified Customer

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Francisco Guzman Spring, TX

They do a good job. I still have little issues like long wait when trying to call them

3 years ago

Reply from First American Home Warranty

Francisco, Thank you for taking the time to share your review with us!

Nov. 9th, 2022

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Verified Customer

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Jerry Rothenberger Riverside, CA

They have bumped my rate of coverage 40+ percent at a time most Americans need some stability with rising cost of living

3 years ago

Reply from First American Home Warranty

Jerry, Thank you for being a valued customer. We appreciate all feedback received, as it allows us to see if there is a need for improvement in any area of our service. We hope the next time you may need us, you will give us another chance to meet your needs.

Nov. 9th, 2022

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Verified Customer

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Debbie Casteel Marysville, WA

Reliable & people you can count on & that's difficult to find nowadays

3 years ago

Reply from First American Home Warranty

Debbie, Thank you for taking a moment to share your review with us! It is great to know that we have been able to be there for you when you most needed it.

Nov. 1st, 2022

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