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First American Home Warranty Reviews

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8.2

Overall Score

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Denise burhans Charleston, WV

Difficult to get plumbing repairs ...problems with a leak since beginning of Dec...still not resolve

4 years ago

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star star star star star

Lee Minor Houston, TX

The ease with which scheduling a repair is done and completed.

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Sarah Shelton Greeneville, TN

Prompt service, easy to deal with and the coverage is great for the price

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Debra Slay Lancaster, TX

Customer Review Video

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Reginald Murray Arlington, TX

quick service thus far. We are pleased with the contractors also

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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James Roberson Bowie, MD

Several service calls ....satisfied with prompt reply and follow up

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Milton Spring, TX

Been good for us in all of our dealings. Good company to work with

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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anon Corpus Christi, TX

you can never speak to a person. your prompts are super frustrating and they do not understand plain english.

4 years ago

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Anonymous Pearl, MS

They always provide goof services when I’m in need of repairs

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Luis Rodriguez Clermont, FL

FAH delivers as promised and expected. They have done it for us since 2012.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Donna Robertson Pensacola, FL

they do what they say they will do. Always fixed my problems.

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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John Matthews, NC

They are dependable reliable and very prompt. The representative are very courteous.

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Linda Shaw Whitesboro, TX

Prompt service,if they can't fix your product they will replace it

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Margie Campbell Saint Louis, MO

I have them for a long time when things break in my home they have fixed them

4 years ago

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Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Al C. Apple Valley, CA

Past experience has been excellant and their pricing is very competitive

4 years ago

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Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Charles L Rickard Crowley, TX

3 and speedy customer service. By contractors who take care of the problem quickly

4 years ago

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Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Regina Cantrell Granada Hills, CA

First America Home Warranty always has a great customer service.

4 years ago

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Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Eric R Hedlund Paisley, FL

They fix my issues so far and do it the best to their abitaty

4 years ago

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Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Patricia Hamilton Lake Orion, MI

some times it takes too long as I am waiting right now for water and the company does not the phone

4 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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LES WOLF Vancouver, WA

I've had several experience in 2020. All but one were handled quickly.

4 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Paul Welch Brandon, MS

They have always taken care of everything effectively and promptly.

4 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Suzanne Kirchner Little Rock, AR

I have found some of their repair people to be less than average, which lowers the score.

4 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Frank Renda Maricopa, AZ

Great service ,prompt service üëçreliable contractor

4 years ago

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Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Earl Ellis Fresno, CA

Very reliable. Knowlegable, very helpful in completing problem

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Jo Anne Carpio Fairfield, CA

Quick service and always satisfied with the work thats done.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Mary M. Mason Charleston, WV

they are courteous and responsive. I've used this company for fourteen yrs.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Craig Robinett Bethpage, TN

They are very responsive when needed, while being cost effective.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Daina Clayton, OH

Any issues I've had so far have been resolved in a timely manner

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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RANDALL DELL CURBY Seguin, TX

Every time that we had a problem with anything. They took care of us

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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aaron smith Baytown, TX

They have a good program. They were responsive and to a claim I had and resolved it.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Fran Philadelphia, PA

first american puts you first. this is a good service for everyone to have.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Celeste Davidson Fresno, CA

They are fast, reliable and I can always talk to someone on the phone.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Carol R Nicolet Loewen

They have been very helpful when I called. Fortunately we haven't needed them often!

4 years ago Edited September 14, 2021

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Richard Blais Virginia Beach, VA

They were quick and easy to deal with, when our heat pump went out.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Mike Kingsport, TN

Quick response on a wide variety of home repairs. Great value.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Banuelos Murrieta, CA

Always had a good 3xpetuence. Quick service knowledgeable agents!

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Linda Turner Pearl, MS

They are there to help me with my problems. Very professional.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Carol Knoxville, TN

Addressed my problem fast and had someone at my house the next day.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Donna Mosby Santa Barbara, CA

Great and prompt service and friendly knowledgeable technicians..

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Jack Alan Franklin Morro Bay, CA

Good service from good vendors. Forty characters is a waste of words

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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LaTonya Farmer

On top of you never can get anyone on the line, customer service sucks. They're very limited to what they cover; and charges regardless of your dissatisfaction.

4 years ago Edited January 10, 2024

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Alice Odem, TX

The companies hired to do the repairs are not as knowledgeable with the work they provide

4 years ago

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Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Sharon Hillyard Green Mountain Village, CO

They met my need quickly and well the only time I needed them.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Timothy Norton Hampton, VA

Great customer service. I never had a complaint or poor service.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Ken West End, NC

They have come through in a timely manner every time I make a claim.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Adolfo Pando San Jose, CA

Work was done well, on time, with great communication and respect

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Wilson Waxahachie, TX

They had a quick response and worked to resolve the problem immediately.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Janet Kramer Houston, TX

I always get a response from a company to fix my problem within a day.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Robert L Burleson Henderson, NV

I've never had a problem with them. And they have been able too fix what needed to be fixed.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Marcy Milan Indio, CA

They respond promptly and have very knowledgeable service people.

4 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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