First American Home Warranty: Read 4,150 User Reviews From Real Homeowners

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Verified Customer

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T. Gathings

So far, response time has been great and courteous customer service.

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Verified Customer

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GLENN E BARNHILL

they always take care of the problem fast and with no problems

3 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 23rd, 2020

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Verified Customer

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Fay Sterling

Well I guess that your saying that you are true and trust worthy

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 20th, 2020

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Verified Customer

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Eric

i have had 2 issues resolved by them and it was fast and handled extremely well

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Judith

I've had a few issues but they've been handled quickly and efficiently

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Melony Crawford

Quick response. Great customer service. Service person was very friendly.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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George

Thorough and on time , agent was knowledgeable and service was great

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Victor Ballesteros

Quick to resolve any claims. Always provided top notch repair service.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 18th, 2020

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Verified Customer

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Randolph Powe

They came highly recommended.The plan is reasonable and affordable.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 10th, 2020

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Verified Customer

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Richard J. Howard

They have been prompt, customer service is fantastic and happy overall

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 10th, 2020

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Verified Customer

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barbara

cause they are there when you need them and they listen to you

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Rowland

Reliable service, fair in completing work and replacing items

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Hamilton Mints

Very helpful employees good price better than anyone else offering home warranty

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Patricia

Because when I first moved into my house I had some issues you refused to repair

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Reginald

They make sure the job is done and They honor what they put out

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Fred Norman, Jr.

Better customer empathy would be appreciated during emergency situation vs. being told company policy

4 years ago

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Verified Customer

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Jacob

Very useful for me. Never had any issues with the professional manner of work.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Gwen

Quick to respond whenever services are needed. No problems so far.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Verified Customer

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Theda Erickson

they have the best technician's prompt, courteous, and helpful

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Dianne Einspahr Haarmeyer

great professionalism insnaring process of application and coverage

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Sharon Kline

They are always nice on the phone and try to solve all your problems

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Mary Schmidt

Responsive to service requests. Friendly and reasonable cost.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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JoAnne white

They are fast and efficient. Always have contractor show up very fast.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Wanda Jefferson

They deliver on their work and can be trusted and counted on to come through

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Debra Moore

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Liz T.

Good quality, fast, professional, overall amazing experience.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Mer

Promptness on schedule repair and contractors knows what they are doing.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Puddin pain

They are responsive to problems even during this time of Covid.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Ronee Siegel

Easy to contact, responsive. Sometimes the referrals go to less than adequate companies.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Ana

They are the best and handle everything in a professional manner.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Tanya Howell

They've always provided quick, reliable repairmen to handle our claims.

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Verified Customer

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Tomi Hagihara

Although they are courteous, I have not yet had my air conditioner repaired.. First reported to you o n Sept 17

4 years ago

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Verified Customer

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Debra

Great customer service and the ease and convenience when filing a claim.

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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Ken Wilkins

very good professional service and very knowledgable about system

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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JoAnne

The response was fast and the representive was professional.

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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Julian Tamayo

Always had a Good Experience, Work was completed in a Timely Manner

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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Jacob

Efficient and quick, informative about service that needs to be done.

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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Rodney Hatfield

Great Service and always attempting to make sure things are correct.

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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bill

good response. Service person was knowledgeable and business like.

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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Earleene Louviere

They made specific promises when they were trying to sell me the policy. Now that I NEED service, everything has changed and they are unreachable! ðŸ˜

4 years ago

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Verified Customer

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Carlos Ramirez

Reliable, prompt customer service and easy to access by phone or website

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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Elizabeth Yano

Met my home repair needs quickly with good repair teams, responsive

4 years ago

Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Verified Customer

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Dawnette Posthumus

Reaction time was great. Work completed competently! Price was perfect!

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Verified Customer

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COOKIE

Fast, knowledgeable, user friendly the service man was clean!

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Verified Customer

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Blake

excellent customer service!! prompt, professional and efficient

4 years ago Edited January 10, 2024

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Verified Customer

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Jim MacLean

THE SERVICE IS VERY GOOD ONLINE AND PHONE AND THE COMPANIES THEY USE ARE GOOD

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Verified Customer

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Wandasue

A little slow to get things back in order. The companies they use are not on highly recommend

4 years ago Edited January 10, 2024

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Verified Customer

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vanessa pando

They are customer oriented and have excellent customer service

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Verified Customer

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Allison

great service and fair outcomes - responsive to phone calls and concerns

4 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Verified Customer

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Santosh M

Great value for the money. Small deductible is very affordable.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

First American Home Warranty Reviews