First American Home Warranty: Read 4,150 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Mittie Singletary

They are nice and they seem to care about the little thing going on

4 years ago

Reply from First American Home Warranty

Thank you Mittie for your review.

Jul. 23rd, 2020

check_circle

Verified Customer

star star star star star

Les

Fast service, very good repair service they sent to fix my problem

4 years ago

Reply from First American Home Warranty

Thank you Les for your review. We look forward to servicing you again in the future.

Jul. 23rd, 2020

check_circle

Verified Customer

star star star star star

Cristina

Great customer service. Fast and safe and friendly. Loyal customer for 5+ years

4 years ago

Reply from First American Home Warranty

Thank you for being a loyal customer for over 5 years, Cristina!

Jul. 23rd, 2020

check_circle

Verified Customer

star star star star star

Patricia May

they have been very good to me and have been available whenever I needed tham

4 years ago

Reply from First American Home Warranty

We are always here for you Patricia!

Jul. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Keith Miller

I have had a Quick response and a slower response time issues overall happy with warranty

4 years ago

Reply from First American Home Warranty

Thank you Keith. We appreciate your feedback.

Jul. 23rd, 2020

check_circle

Verified Customer

star star star star star

Robert Reed

They were On top of our issue and the plumber they sent out were great

4 years ago

Reply from First American Home Warranty

Thank you for your review Robert.

Jul. 23rd, 2020

check_circle

Verified Customer

star star star star star

Christal

having no problem with them at this time. I have been a customer for 2 yrs.

4 years ago

Reply from First American Home Warranty

Thank you Christal for your review.

Jul. 22nd, 2020

check_circle

Verified Customer

star star star star star

Neva Crews

They worked with us in getting our air conditioner fixed quickly

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

Jose Zertuche

Good service , always on time and with all that they might need

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

Craig

Easy to do business with and can obtain warranty on necessary items in my home.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

Jaime Chacon

Great service from repair people representing First America Home Warranty

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

Jim W.

The company has been incredibly responsive and helpful even during COVID-19.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star_border

Sydney McClain

If multiple visits are needed by a contracted servicer please have interim help for customer

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

Geraldine McCain

Good customer service. They are patient and willing to explain all concerns.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

James Shea Little Rock, Ark.

always prompt service; easy to contact; reliable contractors

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

Mark

Have used this company for years and service has always been resolved quickly.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

check_circle

Verified Customer

star star star star star

James Knightdale, NC

Great response and fast service. Technician was knowledgeable of the problem

4 years ago

Reply from First American Home Warranty

Hello James. Thank you for your feedback. Have a great day.

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Chris Nichols Peoria, AZ

The product is well worth the money and it covers for so many different things

4 years ago

Reply from First American Home Warranty

Thank you Chris, we appreciate your feedback and review. Have a great day.

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

jesse garcia Rialto, CA

great plan and great warranty coverage taking care of all my needs

4 years ago

Reply from First American Home Warranty

Hello Jesse. Thank you for your feedback and review. Have a great day.

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Roberta Leisher San Antonio, TX

Always there to take care all of my home emergencies covered in my policy.

4 years ago

Reply from First American Home Warranty

Thank you Roberta, we appreciate your feedback. Have a great day.

Jul. 7th, 2020

check_circle

Verified Customer

star star star star star

Cliff Hepner Lima, OH

quick and efficient overall excellence with customer service and repair service

4 years ago

check_circle

Verified Customer

star star star star star

Heriberto Ramirez Mansfield, TX

Because it’s a good company and I never have a problem with them.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Catey Amarillo, TX

Had to wait weeks for a resolution, as well as had to chase them and the local rep to get any resolutions.

4 years ago

Reply from First American Home Warranty

Hi Catey. We are experiencing quite a few issues as we deal with the pandemic and the start of Summer. As difficult as it may be, we are doing our very best to accommodate all our customer's. We sincerely apologize for any delays or inconvenience you may have experienced during the handling of your claim.

Jun. 23rd, 2020

check_circle

Verified Customer

star star star star star

Patricia Angier, NC

They use professional service vendors that provide dependable services.

4 years ago

check_circle

Verified Customer

star star star star star

bisham Etwaroo Dacula, GA

Great company call for my refrigerator not working they were on it hassle free

4 years ago

check_circle

Verified Customer

star star star star star_border

Ruth Cirillo Nashville, TN

easy to file claims online and I get a discount because I have multiple properties

4 years ago

check_circle

Verified Customer

star star star star star

Cassydy Dawson Cincinnati, OH

Quick response, items covered, price of deductible and monthly payment.

4 years ago

check_circle

Verified Customer

star star star star star

Jim Sicnolf Englewood, OH

Did their best to resolve the problem quickly and thoroughly

4 years ago

check_circle

Verified Customer

star star star star star

Danielle Mesa, AZ

Filing claims is easy, customer service is very knowledgeable and helpful.

4 years ago

check_circle

Verified Customer

star star star star star

Ivan G Jelin Bellflower, CA

They have gotten me service on my house in Utah in a timely manner all the time

4 years ago

check_circle

Verified Customer

star star star star star

Brends Sun City, CA

Great service and service persons. Return visits are no proble yes yes yes

4 years ago

check_circle

Verified Customer

star star star star star

Amanda Stucky Frazier Park, CA

They have the lowest price for the most service I have found.

4 years ago

check_circle

Verified Customer

star star star star star

Patrick A Harris Eugene, OR

They listen. When a conflict occurs over coverage, they listen to the client.

4 years ago

check_circle

Verified Customer

star star star star star

Essex Coons Roseburg, OR

Hassle free, easy to set up a policy. Insures modular homes.

4 years ago

Reply from First American Home Warranty

Thank you Essex for your review.

Jun. 8th, 2020

check_circle

Verified Customer

star star star star star

Hilda

Outstanding customer service ...always exceeds my expectations

4 years ago

Reply from First American Home Warranty

Hi Hilda. Thank you so much for your feedback. Have a great day.

May. 26th, 2020

check_circle

Verified Customer

star star star star star

Frank Schreffler

Very good services for the money. Everytime I needed them they were hear.

4 years ago

Reply from First American Home Warranty

Hi Frank, thank you for your review.

May. 18th, 2020

check_circle

Verified Customer

star star star star_border star_border

steve riedel

sub contractors were not qualifies to work on sub zero took seberal trips and change to get fixed. amd

4 years ago

Reply from First American Home Warranty

Hello Steve,

We would like to apologize for any inconvenience you may have experienced during the handling of your claim. Our records indicate you were provided with a reimbursement of $1,580.66 in lieu of the kitchen refrigerator repairs. The check was mailed on November 26, 2019. As such, your claim was considered closed.

Thank you.

May. 21st, 2020

check_circle

Verified Customer

star star star star star

Jeff Jacoby

Very good service people. neat, clean and efficient. Good customer loyalty.

4 years ago

Reply from First American Home Warranty

Great to hear, Jeff! We look forward to servicing you again in the future!

May. 18th, 2020

check_circle

Verified Customer

star star star star star

Ronald D Grimmette Cordova, TN

FAHW provides qualitative results to their customers without hassling.

4 years ago

Reply from First American Home Warranty

Hi Ronald. Thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Stacy Lassig Temecula, CA

Fast service to get my pool heater repaired great customer service

4 years ago

Reply from First American Home Warranty

Hi Stacy, thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

David Armstrong Raleigh, NC

Great service, good online portal. Easy to Followup via email or phone.

4 years ago

Reply from First American Home Warranty

Hi David, thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

M J SCHUSLER Waco, TX

Quick, hassle free service. Easy to request service and pay online.

4 years ago

Reply from First American Home Warranty

Hi MJ, thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Ben Garcia Azusa, CA

The first and only repair requested was completed seemlessly.

4 years ago

Reply from First American Home Warranty

Hi Ben. Thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Sharon Hamilton Citrus Heights, CA

Have had to call them a couple of times. Both times were very satisfactory.

4 years ago

Reply from First American Home Warranty

Hi Sharon. Thank you for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Clifford C Stoddard Clinton, MD

quick service and willing to work with me when service provider doesn't respond

4 years ago

Reply from First American Home Warranty

Hi Clifford. Thank you very much for your feedback. Have a great day.

May. 8th, 2020

check_circle

Verified Customer

star star star star star

Maria Ojeda Whittier, CA

Very attentive to my claim. Responded very quickly to my request.

4 years ago

Reply from First American Home Warranty

Hi Maria. Thank you for your feedback. Have a great day.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

R Carriere Mesa, AZ

They do what they say they will do. They were always ready to respond quickly.

4 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Robert Lanning Prescott Valley, AZ

only have used policy 2 or 3 times, but service was at a good price and prompt.

4 years ago

check_circle

Verified Customer

star star star star star

shirl Woods Las Vegas, NV

great customer service and fast service clean and respectful

4 years ago

Reply from First American Home Warranty

Hello. Thank you so much for your feedback. We appreciate it. Have a great day.

May. 6th, 2020

check_circle

Verified Customer

star star star star star

Glenn Van Dyk Forest, VA

First class operation, satisfied with my first year with them

4 years ago

Reply from First American Home Warranty

Hello Glenn. We are happy to hear you are satisfied with our service. Thank you for your feedback. Have a nice day.

Apr. 27th, 2020

First American Home Warranty Reviews