First American Home Warranty: Read 4,306 User Reviews From Real Homeowners

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Verified Customer

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Essex Coons Roseburg, OR

Hassle free, easy to set up a policy. Insures modular homes.

5 years ago

Reply from First American Home Warranty

Thank you Essex for your review.

Jun. 8th, 2020

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Verified Customer

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Hilda

Outstanding customer service ...always exceeds my expectations

5 years ago

Reply from First American Home Warranty

Hi Hilda. Thank you so much for your feedback. Have a great day.

May. 26th, 2020

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Verified Customer

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Frank Schreffler

Very good services for the money. Everytime I needed them they were hear.

5 years ago

Reply from First American Home Warranty

Hi Frank, thank you for your review.

May. 18th, 2020

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Verified Customer

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steve riedel

sub contractors were not qualifies to work on sub zero took seberal trips and change to get fixed. amd

5 years ago

Reply from First American Home Warranty

Hello Steve,

We would like to apologize for any inconvenience you may have experienced during the handling of your claim. Our records indicate you were provided with a reimbursement of $1,580.66 in lieu of the kitchen refrigerator repairs. The check was mailed on November 26, 2019. As such, your claim was considered closed.

Thank you.

May. 21st, 2020

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Verified Customer

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Jeff Jacoby

Very good service people. neat, clean and efficient. Good customer loyalty.

5 years ago

Reply from First American Home Warranty

Great to hear, Jeff! We look forward to servicing you again in the future!

May. 18th, 2020

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Verified Customer

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Ronald D Grimmette Cordova, TN

FAHW provides qualitative results to their customers without hassling.

5 years ago

Reply from First American Home Warranty

Hi Ronald. Thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Stacy Lassig Temecula, CA

Fast service to get my pool heater repaired great customer service

5 years ago

Reply from First American Home Warranty

Hi Stacy, thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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David Armstrong Raleigh, NC

Great service, good online portal. Easy to Followup via email or phone.

5 years ago

Reply from First American Home Warranty

Hi David, thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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M J SCHUSLER Waco, TX

Quick, hassle free service. Easy to request service and pay online.

5 years ago

Reply from First American Home Warranty

Hi MJ, thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Ben Garcia Azusa, CA

The first and only repair requested was completed seemlessly.

5 years ago

Reply from First American Home Warranty

Hi Ben. Thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Sharon Hamilton Citrus Heights, CA

Have had to call them a couple of times. Both times were very satisfactory.

5 years ago

Reply from First American Home Warranty

Hi Sharon. Thank you for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Clifford C Stoddard Clinton, MD

quick service and willing to work with me when service provider doesn't respond

5 years ago

Reply from First American Home Warranty

Hi Clifford. Thank you very much for your feedback. Have a great day.

May. 8th, 2020

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Verified Customer

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Maria Ojeda Whittier, CA

Very attentive to my claim. Responded very quickly to my request.

5 years ago

Reply from First American Home Warranty

Hi Maria. Thank you for your feedback. Have a great day.

May. 6th, 2020

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Verified Customer

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R Carriere Mesa, AZ

They do what they say they will do. They were always ready to respond quickly.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

May. 6th, 2020

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Verified Customer

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Robert Lanning Prescott Valley, AZ

only have used policy 2 or 3 times, but service was at a good price and prompt.

5 years ago

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Verified Customer

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shirl Woods Las Vegas, NV

great customer service and fast service clean and respectful

5 years ago

Reply from First American Home Warranty

Hello. Thank you so much for your feedback. We appreciate it. Have a great day.

May. 6th, 2020

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Verified Customer

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Glenn Van Dyk Forest, VA

First class operation, satisfied with my first year with them

5 years ago

Reply from First American Home Warranty

Hello Glenn. We are happy to hear you are satisfied with our service. Thank you for your feedback. Have a nice day.

Apr. 27th, 2020

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Verified Customer

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RUTH MACHINE Kempner, TX

Fast and friendly customer service as well as great value for the money

5 years ago

Reply from First American Home Warranty

Hi Ruth. Thank you for your feedback. Have a nice day.

Apr. 27th, 2020

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Verified Customer

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Walter Las Vegas, NV

Easy to work with and always did what they said they would do

5 years ago

Reply from First American Home Warranty

Thank you Walter, we appreciate your feedback. Have a nice day.

Apr. 27th, 2020

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Verified Customer

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Michael Coarsegold, CA

Easy to use and very responsive. They settled my repair in a very short time.

5 years ago

Reply from First American Home Warranty

Thank you Michael, we appreciate your feedback and are happy to hear the repair was completed in a timely manner. Have a great day.

Apr. 27th, 2020

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Verified Customer

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Sangeeta Luthra Los Altos, CA

Usually the service is good, and they are getting faster at getting service repairs scheduled.

5 years ago

Reply from First American Home Warranty

Thank you Sangeeta, we appreciate your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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BettyAnn Adams San Antonio, TX

They came through promptly when I needed a repair/new appliance

5 years ago

Reply from First American Home Warranty

Hello BettyAnn. Thank you for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Tom George Las Vegas, NV

Their warranty has much better coverage than others I have used or explored.

5 years ago

Reply from First American Home Warranty

Thank you Tom, for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Carole Russell Chattanooga, TN

Rapid response and great service, courteous personnel and service people!

5 years ago

Reply from First American Home Warranty

Hello Carole. We are happy to hear you are satisfied with the service provided. Thank you for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Richard Wright Marion, AR

Everything has been good so far I haven't had any problems yes

5 years ago

Reply from First American Home Warranty

Thank you Richard, for your feedback. Have a great day.

Apr. 9th, 2020

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Verified Customer

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Socorro Ford-Taylor Whittier, CA

You have the best contractors possible with a good working relationship

5 years ago

Reply from First American Home Warranty

Hello Socorro. We appreciate your feedback. Thank you and have a great day.

Apr. 9th, 2020

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Verified Customer

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RR

They provided the service they promised in an efficient manner. Thanks!

5 years ago

Reply from First American Home Warranty

Hello RR. Thank yoou for your review. Have a great day.

Apr. 6th, 2020

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Verified Customer

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marlene greenberg

always on time and gets the job done customer service is terrific

5 years ago

Reply from First American Home Warranty

Hello Marlene. We are pleased to hear you are satisfied with our service and look forward to servicing you in the future. Thank you for your feedback. Have a great day.

Apr. 6th, 2020

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Verified Customer

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Larry Goldberg

Very hard to communicate with the company. There approval process doesn't work very fast. Contractors are generally very good.

5 years ago Edited January 10, 2024

Reply from First American Home Warranty

Thank you Larry, for your feedback. Have a wonderful day.

Apr. 6th, 2020

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Verified Customer

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Jeremy Atwell

They are just that good I guess!Seriously, they seem to really take care of you

5 years ago

Reply from First American Home Warranty

Hi Jeremy. Thank you for your feedback and review. Have a great day.

Apr. 6th, 2020

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Verified Customer

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Isaacabu

Based on my interaction so far and that includes the number of attempts prior to a replacement

5 years ago

Reply from First American Home Warranty

Thank you, Isaacabu. We appreciate your feedback. Have a great day.

Apr. 6th, 2020

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Verified Customer

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Francisco Trejo

They were very profesional on the iphone and will to help in any way posible

5 years ago

Reply from First American Home Warranty

Thank you Francisco, for your feedback. Have a great day.

Apr. 6th, 2020

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Verified Customer

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Cande Cerniglia

quick response and capable repair people, who really know what they're doing

5 years ago

Reply from First American Home Warranty

Hello Cande. Thank you for your feedback and review. Have a great day.

Apr. 6th, 2020

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Verified Customer

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Beverly Totten

All contact with First American has been first rate and professional.

5 years ago

Reply from First American Home Warranty

Hello Beverly, we appreciate your feedback. Have a great day.

Apr. 6th, 2020

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Verified Customer

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Robert A. GARZONA

Person was helpful an quick to find me a remedy for my issue

5 years ago

Reply from First American Home Warranty

Hello Robert. We are happy to hear your issue was resolved quickly. Thank you for your feedback. Have a great day.

Apr. 2nd, 2020

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Verified Customer

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Juan Llanio

Great Service, fast response . One call is all it takes to get a problem fixed.

5 years ago

Reply from First American Home Warranty

Hi Juan. We appreciate your feedback. Thank you.

Apr. 3rd, 2020

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Verified Customer

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Galvez Francisco

Cause I feel like it. If your survey keeps asking for long answers no one's going to do it.

5 years ago

Reply from First American Home Warranty

Thank you for your review Galvez.

Apr. 8th, 2020

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Verified Customer

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James F Flanagan

all ways come thru for our requests for service and follow ups.

5 years ago

Reply from First American Home Warranty

We appreciate your feedback, James. Have a great day.

Apr. 1st, 2020

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Verified Customer

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stacey garibay

We have had only good service from First America home warranty.

5 years ago

Reply from First American Home Warranty

Thank you Stacey, for your feedback and review. Have a great day.

Apr. 1st, 2020

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Verified Customer

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June Starr

The necessary repairs and/or parts were always completed satisfactory.

5 years ago

Reply from First American Home Warranty

Hello June. We are happy to hear the repairs were completed to your satisfactory. Thank you for your feedback. Have a great day.

Apr. 1st, 2020

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Verified Customer

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Scott

Send calls out of country.Relise Covid-19 does not help, this has happen to me before this, can not get information correct.

5 years ago

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Verified Customer

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Manoj Boddupally

They are hiring cheap vendors to review and their goal is to use the equipment until its not usable even though it poses a safety hazard.

5 years ago

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Verified Customer

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Eva Salinas

Customer Service is always top notch. Always responsive and friendly.

5 years ago

Reply from First American Home Warranty

Hello Eva. We appreciate your feedback and review. Thank you and have a great day.

Mar. 19th, 2020

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Verified Customer

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Grigory Shimanskiy

All my requests were addressed and we saved more money than paid for warranty

5 years ago

Reply from First American Home Warranty

Hello Grigory. We appreciate your feedback and are pleased to hear you are satisfied with our services. Thank you and have a great day.

Mar. 19th, 2020

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Verified Customer

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Gail

Good responce to the phone call I made to the first time I called you.

5 years ago

Reply from First American Home Warranty

Hello Gail, we appreciate your feedback. Thank you.

Mar. 19th, 2020

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Verified Customer

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Liz

very responsive and have been impressed with service provided

5 years ago

Reply from First American Home Warranty

Thank you for your feedback, Liz. Have a great day.

Mar. 19th, 2020

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Verified Customer

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Julius M Smith Culloden, WV

Prompt service, contract was on time, with the right parts to fix the problem.

5 years ago

Reply from First American Home Warranty

Thank you Julius for your review!

Mar. 9th, 2020

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Verified Customer

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Abel Contreras

Quick and easy respond to problems. Friendly knowledgeable people to talk to.

5 years ago

Reply from First American Home Warranty

Thank you Abel, we appreciate your feedback. We want to ensure our customers are satisfied with the service they receive. We look forward to servicing you again in the future. Have a great day.

Mar. 4th, 2020

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Verified Customer

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Thomas McPeck

When you contact them they start the process to resolve the problem asap.

5 years ago

Reply from First American Home Warranty

Hello Thomas. Thank you for your review. We look forward to servicing you again in the future.

Mar. 4th, 2020

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Verified Customer

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MARY FISH

Excellent repairman providing us with excellent response time

5 years ago

Reply from First American Home Warranty

Thank you Mary, we appreciate your feedback. We look forward to servicing you again in the future.

Mar. 4th, 2020

First American Home Warranty Reviews