First American Home Warranty: Read 4,382 User Reviews From Real Homeowners

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Verified Customer

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Linda Concord, CA

Customer support is very prompt and they provide good service.

6 years ago

Reply from First American Home Warranty

Thank you Linda for your review.

Aug. 9th, 2019

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Verified Customer

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Johnny Amarillo, TX

My washing machine quit working and the person made it work perfect.

6 years ago

Reply from First American Home Warranty

Great to hear, Johnny. Thank you for your review.

Aug. 9th, 2019

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Verified Customer

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Screw you

Crap service, why should I pay $75 to two different companies. Why not figure out what''s wrong first. $75 for a service call. Stupid........................

6 years ago

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Verified Customer

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LISA BUSH

always excellent, KNOWLEGABLE, NICE PROFESSION AND ALWAYS EXPLAINS

6 years ago

Reply from First American Home Warranty

Thank you Lisa for your review!

Aug. 7th, 2019

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Verified Customer

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Edie Daniels

Great Service well known company that's been around for many years

6 years ago

Reply from First American Home Warranty

Hi Edie, thank you for your kind words.

Aug. 7th, 2019

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Verified Customer

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Pat

They do most things well but their communication system-phone answering service is not good.

6 years ago

Reply from First American Home Warranty

Thank you Pat for your feedback, we are always looking for ways to improve our customer service experience.

Aug. 7th, 2019

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Verified Customer

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Anna Robinson

I gave a high rating because my claim was handled in such a timely manner.

6 years ago

Reply from First American Home Warranty

We appreciate your review, Anna.

Aug. 7th, 2019

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Verified Customer

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Aubrey

Good communication, fast response. Kind of pushy with the review requests.

6 years ago

Reply from First American Home Warranty

Thank you Aubrey for your review.

Aug. 7th, 2019

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Verified Customer

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Dorothy Payne

They get the job done. The service calls are getting to be a little high

6 years ago

Reply from First American Home Warranty

Thank you Dorothy for your review.

Aug. 7th, 2019

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Verified Customer

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Wayne

good customer service and follow up on the company that was recomened by them.

6 years ago

Reply from First American Home Warranty

We appreciate your review Wayne.

Aug. 7th, 2019

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Verified Customer

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Alton Blair

They have been very helpful and expidite the there services right away.

6 years ago

Reply from First American Home Warranty

Thank you Alton for your review.

Aug. 7th, 2019

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Verified Customer

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Scott

My dryer broke about a month ago and I used warranty. There were billing issues. They can make the contract easier.

6 years ago

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Verified Customer

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Leon

Every time I had a problem or situation they help me very much.

6 years ago

Reply from First American Home Warranty

Hi Leon, thank you for your review!

Aug. 2nd, 2019

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Verified Customer

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Gigi

It's a good value. So far I have had very good experience and I am happy.

6 years ago

Reply from First American Home Warranty

Gigi, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service.

Oct. 18th, 2021

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Verified Customer

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Nicholas Cooprider Houston, TX

Quick to connect to service provider and provider was excellent

6 years ago

Reply from First American Home Warranty

Hello Nicholas. Thank you for your review, we appreciate it.

Jul. 24th, 2019

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Verified Customer

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Marvin Black Thompson's Station, TN

Responsive, prompt, and connected to reputable repair companies.

6 years ago

Reply from First American Home Warranty

We appreciate your feedback, Marvin!

Jul. 24th, 2019

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Verified Customer

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Wagih Northridge, CA

Fast service, efficient corteous and professional staff and contractors

6 years ago

Reply from First American Home Warranty

Thank you Wagih for your review.

Jul. 15th, 2019

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Verified Customer

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Rob

Value for the warranty your paying for. Customer Service has been excellent.

6 years ago

Reply from First American Home Warranty

Thank you Rob for your review.

Jul. 2nd, 2019

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Verified Customer

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Mary Casasanta

Cannot get ahold of the contractor after multiple phone calls, text messages and messages sent to First American.

6 years ago

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Verified Customer

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Bill Ortiz

good service and fast service. The technician was very knowledgeable

6 years ago

Reply from First American Home Warranty

Hi Bill, thank you for your review.

Jul. 3rd, 2019

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Verified Customer

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Angie Jackson

Our overall experience with them and a fair price for the coverage.

6 years ago

Reply from First American Home Warranty

Thank you Angie for your review and business.

Jul. 3rd, 2019

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Verified Customer

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Connie

so far have been responsive to my requests for service calls in a timely manner

6 years ago

Reply from First American Home Warranty

Hello Connie, thank you for your review.

Jun. 27th, 2019

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Verified Customer

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Jim

Service schedule was on time and setup on line was easy and simple.

6 years ago

Reply from First American Home Warranty

Thank you Jim for your review.

Jun. 27th, 2019

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Verified Customer

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Hicks

We have had problems in the past with a furnace taking over three months to be repaired.

6 years ago

Reply from First American Home Warranty

Hello Hicks. We appreciate your feedback.

Jun. 27th, 2019

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Verified Customer

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Carol Morristown, TN

They worked with mt when I had an issue and I was satisfied with the outcome.

6 years ago

Reply from First American Home Warranty

Thank you Carol for your review.

Jun. 25th, 2019

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Verified Customer

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Tawnya

Fast response time and easy to set up a claim. Also, rep who called me was very nice.

6 years ago

Reply from First American Home Warranty

Thank you Tawnya for your review.

Jun. 19th, 2019

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Verified Customer

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Brenda

Good customer service. Great website and easy to place a claim. Very friendly associates.

6 years ago

Reply from First American Home Warranty

Thank you Brenda for your review.

Jun. 19th, 2019

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Verified Customer

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Elias Batshon

They and understand the problem and took care of it and timely manner

6 years ago

Reply from First American Home Warranty

Hi Elias, thank you for your review.

Jun. 19th, 2019

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Verified Customer

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Sabrina

Very helpful over the phone when I called and got things done quickly for me.

6 years ago

Reply from First American Home Warranty

Thank you Sabrina for your review.

Jun. 19th, 2019

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Verified Customer

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Ellen Marietta, GA

I used it and so far I'm on the sixth visit from the technician and we have not had a resolution yet.

6 years ago

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Verified Customer

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Shirley

Prompt response and are able to schedule right away. It was a fast response.

6 years ago

Reply from First American Home Warranty

Thank you for the feedback, Shirley! We are happy to hear everything went smoothly

Jun. 17th, 2019

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Verified Customer

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Robyn Plantz

They have always responded quickly and in a positive manner.

6 years ago

Reply from First American Home Warranty

Hello Robyn. We appreciate your review and thank you for choosing First American.

Jun. 11th, 2019

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Verified Customer

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Julie

They have always come through for me when I''ve had a claim.

6 years ago

Reply from First American Home Warranty

Hello Julie. Thank you for your review.

Jun. 11th, 2019

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Verified Customer

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Hasina

Good customer service when my technician had to order parts numerous times.

6 years ago

Reply from First American Home Warranty

Thank you Hasina for your review.

Jun. 11th, 2019

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Verified Customer

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Wilma Mott

Been with them for 16 yrs, always fast and efficient with their services.

6 years ago

Reply from First American Home Warranty

Thank you Wilma for being with us for many years. We appreciate your feedback!

Jun. 4th, 2019

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Verified Customer

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Blake Peterson

Great contractors have been hired! Training for Customer Service also.

6 years ago

Reply from First American Home Warranty

Hi Blake, thank you for your review!

Jun. 4th, 2019

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Verified Customer

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Xin Jiang

good job, quick response. The worker work fast and finish the job well

6 years ago

Reply from First American Home Warranty

Thank you Xin for your review!

Jun. 4th, 2019

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Verified Customer

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No name

Easy to use, quick response time, reliable service contractors

6 years ago

Reply from First American Home Warranty

Thank you for your review, we appreciate it.

Jun. 4th, 2019

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Verified Customer

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Mary Jane

Almost everything is covered. Sometimes.it is hard to get a company to get the job done.

6 years ago

Reply from First American Home Warranty

Thank you Mary for your review.

Jun. 4th, 2019

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Verified Customer

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Ana M

The have always responded in a timely manner and attended to my needs.

6 years ago

Reply from First American Home Warranty

Hello Ana. We appreciate your feedback.

Jun. 4th, 2019

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Verified Customer

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Jeannie Kostrzewa

Great customer service was given to me when we had an emergency

6 years ago

Reply from First American Home Warranty

Thank you Jeannie for your review.

Jun. 4th, 2019

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Verified Customer

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Azar

They have provided me the best service and are very on time.

7 years ago

Reply from First American Home Warranty

Azar, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Oct. 18th, 2021

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Verified Customer

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Katherine Lancaster, CA

They have good service have knowledge and the company is fine.

7 years ago

Reply from First American Home Warranty

Thank you Katherine!

Jun. 3rd, 2019

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Verified Customer

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Rudy Cordova, TN

I believe they give good, honest. They take good care of their customers.

7 years ago

Reply from First American Home Warranty

Thank you Rudy for your review.

Jun. 3rd, 2019

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Verified Customer

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Scott Milan, IN

They are very timely and professional and answered all my questions.

7 years ago

Reply from First American Home Warranty

Thank you for your review, Scott!

Jun. 3rd, 2019

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Verified Customer

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Mike Moran Omaha, NE

I like FAHW but I don't like that they have only 1 HVAC service provider in Omaha

7 years ago

Reply from First American Home Warranty

Thank you for your feedback Mike.

May. 31st, 2019

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Verified Customer

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Zulma Garcia Los Angeles, CA

Excellent customer service and took care of the problem right away.

7 years ago

Reply from First American Home Warranty

Thank you Zulma for your review.

May. 31st, 2019

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Verified Customer

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Tyler H Oklahoma City, OK

Have been consistently impressed with every dealing with them.

7 years ago

Reply from First American Home Warranty

Thank you Tyler for your feedback. We appreciate it.

May. 31st, 2019

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Verified Customer

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Linda Eagle, ID

Great service! First American is on it! We have been with them for 11 years.

7 years ago

Reply from First American Home Warranty

Hi Linda. Thank you for being with us for many years. We look forward to servicing you in the future.

May. 31st, 2019

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Verified Customer

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Sylvain Goessens Castaic, CA

Professional and no surprises, from the time you call to the day they come in

7 years ago

Reply from First American Home Warranty

Thank you Sylvain for your review.

May. 31st, 2019

First American Home Warranty Reviews