First American Home Warranty: Read 4,242 User Reviews From Real Homeowners

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Lisa Hochstetler San Marcos, TX

I have purchased 2 warranties and they have worked well. I have used them 4 times for the Hvac and they were prompt and efficient. I have had no issues with this company.

4 years ago Edited January 10, 2024

Reply from First American Home Warranty

Lisa, Thanks so much for sharing your great feedback with us regarding your recent services. We are thrilled to hear that you would recommend us! We look forward to being there for you, should you ever need us again.

Oct. 28th, 2021

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Verified Customer

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Lisa

It was purchased for me but I am grateful for it.

2 weeks ago

Reply from First American Home Warranty

Lisa, Thanks for letting us be part of keeping your home worry-free!

Nov. 20th, 2025

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Verified Customer

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Tanya

Filing a claim is easy and it is usually a quick process

1 year ago

Reply from First American Home Warranty

Tanya, We appreciate you taking the time to share your five-star review with us!

Nov. 19th, 2024

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Verified Customer

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Missy

Great service. Easy to work with. Quick response.

1 year ago

Reply from First American Home Warranty

Missy, Thanks so much for taking the time to share your experience with us!

Nov. 12th, 2024

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Verified Customer

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Deborah

I love quick responses customer service is awesome

1 year ago

Reply from First American Home Warranty

Deborah, Thank you for rating us five stars! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Nov. 12th, 2024

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Verified Customer

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Scott

1 year ago

Reply from First American Home Warranty

Scott, We appreciate you taking the time to share your review with us!

Sep. 5th, 2024

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Verified Customer

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Cynthia M Beck

Gives me a sense of security. Good providers.

1 year ago

Reply from First American Home Warranty

Cynthia, Thank you for taking a moment to share your review with us. It is wonderful to know that we have been able to be there for you when you needed it most. We're glad you chose us and look forward to being here when you need us again!

Sep. 11th, 2024

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Verified Customer

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Beverly

I just started with this company. I don't know what or how to respond

1 year ago

Reply from First American Home Warranty

Beverly, Thank you for your review. We hope that your sign-up experience was awesome and look forward to being there for you, the next time you may need us!

Sep. 9th, 2024

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Verified Customer

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JoanneT Stone Mountain, GA

1 year ago

Reply from First American Home Warranty

JoanneT, Thank you for taking a moment to share your review with us. It is wonderful to know that we have been able to be there for you when you needed it most. We're glad you chose us and look forward to being here when you need us again!

Aug. 19th, 2020

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Verified Customer

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Yolanda

One thing I don't like about FAHW is the long time they take to process claims.

1 year ago

Reply from First American Home Warranty

Yolanda, Thank you for sharing your recent experience. We take all feedback provided to us seriously, as it helps us to make changes where needed. We look forward to being there for you, should you ever need us again.

Aug. 26th, 2024

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Verified Customer

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Fran Muzio

Hard to get through to speak to a human being Quality of contractors is spotty

1 year ago

Reply from First American Home Warranty

Fran, Thank you for being a valued customer and sharing this feedback with us. We look forward to being there for you, should you ever need us again.

Jul. 17th, 2024

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Verified Customer

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Scott Wolke

All of my claims have been approved so far

1 year ago

Reply from First American Home Warranty

Scott, Thank you for leaving us a five-star review!

Jul. 10th, 2024

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Verified Customer

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Jim

Excellent service with great service !!!

1 year ago

Reply from First American Home Warranty

Jim, Thank you for sharing your experience with us!

Jul. 12th, 2024

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Verified Customer

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Mike Lowry

Great service and good response time.Good value.

1 year ago

Reply from First American Home Warranty

Mike, Thank you for sharing your five-star experience!

Jun. 21st, 2024

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Verified Customer

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Lucinda

Great company for a first time home buyer

1 year ago

Reply from First American Home Warranty

Lucinda, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five-star service!

Jun. 5th, 2024

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Verified Customer

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Sam Valdez

GREAT customer service! Saved me a lot of money.

1 year ago

Reply from First American Home Warranty

Sam, Thank you for taking a moment to share your experience with us!

May. 29th, 2024

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Verified Customer

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Jessica Pound

First American Home Warranty is a good value for the money.

1 year ago

Reply from First American Home Warranty

Jessica, We’re grateful for your kind review!

May. 22nd, 2024

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Verified Customer

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Judith

Quick response. Good contractors. Trustworthy.

1 year ago

Reply from First American Home Warranty

Judith, We appreciate you sharing your five-star review with us!

May. 15th, 2024

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Verified Customer

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Rebecca Downey

Excellent. Consistent. Fair. Worth an investment.

1 year ago

Reply from First American Home Warranty

Rebecca, Thanks so much for taking the time to share your awesome review! We look forward to being there for you, should you ever need us again.

Apr. 29th, 2024

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Verified Customer

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Tim

Not having to worry about a large repair expense. Peace of mind.

1 year ago

Reply from First American Home Warranty

Tim, We appreciate you taking the time to share your five-star review with us!

Apr. 11th, 2024

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Verified Customer

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Dale Blackwell

The resolution of my issue was immediate and effective.

1 year ago Edited April 2, 2024

Reply from First American Home Warranty

Dale, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Mar. 20th, 2024

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Verified Customer

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Sherry High Wilson, NC

Prompt courteous service. Polite customer service reps

1 year ago

Reply from First American Home Warranty

Sherry, We appreciate you sharing your experience with us!

Mar. 13th, 2024

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Verified Customer

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Robert Nitro, WV

price is great seems to be solid company

1 year ago

Reply from First American Home Warranty

Robert, Thanks so much for taking a moment to share your five-star review with us!

Mar. 13th, 2024

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Verified Customer

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Sharon L McCoy Moorpark, CA

Company saves me money and is easy to work with.

1 year ago

Reply from First American Home Warranty

Sharon, Thank you for putting your trust in us!

Feb. 28th, 2024

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Verified Customer

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Barbara Fayetteville, NC

a great and dependable company. quick responce

1 year ago

Reply from First American Home Warranty

Barbara, Thanks so much for taking the time to share your experience with us. It is always great to hear when our customers are provided excellent service. We look forward to being there for you, should you ever need us again!

Feb. 21st, 2024

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Verified Customer

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Peter Sherwood, AR

Customer service is alive and well at FAHW

1 year ago

Reply from First American Home Warranty

Peter, We appreciate you taking the time to share your review!

Jan. 26th, 2024

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Verified Customer

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Carol Columbus, OH

Prompt service, low monthly cost, professional staff

1 year ago

Reply from First American Home Warranty

Carol, Thank you for taking a moment to share your experience with us. We look forward to being there for you, should you ever need us again!

Jan. 19th, 2024

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Verified Customer

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Sandy Brent Venice, FL

Very happy with the insurance and customer service.

2 years ago

Reply from First American Home Warranty

Sandy, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Nov. 8th, 2023

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Verified Customer

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Sharon Camarillo, CA

Customer service is prompt polite and they do what they say

2 years ago

Reply from First American Home Warranty

Sharon, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Oct. 10th, 2023

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Verified Customer

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Michael Pueblo, CO

With the response i got with the questions i asked.

2 years ago

Reply from First American Home Warranty

Michael, Thank you for your review!

Oct. 10th, 2023

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Verified Customer

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SvetlanaN1 Dallas, TX

Online requests are easy and convenient.

2 years ago

Reply from First American Home Warranty

SvetlanaN1, Thank you for putting your trust in us!

Sep. 26th, 2023

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Verified Customer

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Vicky Brown Olive Branch, MS

I like that I can get things repaired quickly.

2 years ago

Reply from First American Home Warranty

Vicky, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Sep. 6th, 2023

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Verified Customer

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Kiser Simpsonville, SC

They get anything insured taken care of.

2 years ago

Reply from First American Home Warranty

Kiser, We appreciate your five star review!

Dec. 29th, 2022

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Verified Customer

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John cataen Kingsport, TN

Dependable, and provide outstanding service

2 years ago

Reply from First American Home Warranty

John, Thank you for sharing your awesome review with us!

Dec. 29th, 2022

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Verified Customer

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Narayanan Rajagopalan Corona, CA

They have provided good service and are very reliable

2 years ago

Reply from First American Home Warranty

Narayanan, We appreciate you taking the time to share your experience with us!

Dec. 29th, 2022

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Verified Customer

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Judy Myer Charleston, WV

They are quick to find specialist and reasonable

2 years ago

Reply from First American Home Warranty

Judy, We appreciate your five star review!

Dec. 29th, 2022

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Verified Customer

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Jane Northrup Santa Maria, CA

They have always been professional and helpful!!

2 years ago

Reply from First American Home Warranty

Jane, Thank you for your review! It is wonderful to know that you have been provided great service.

Dec. 19th, 2022

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Verified Customer

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Lori Carpenter Salem, IN

Outstanding service and claims completion

2 years ago

Reply from First American Home Warranty

Lori, We appreciate you taking the time to share your five star review with us!

Dec. 19th, 2022

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Verified Customer

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Sandy Murphy Tomball, TX

All repairs needed have been completed in a timely manner.

2 years ago

Reply from First American Home Warranty

Sandy, Thank you for taking a moment to share your review! It is awesome to know that we have been able to promptly resolve your claims. We look forward to providing you great service in the future.

Dec. 19th, 2022

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Verified Customer

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Armando Magaña III Camarillo, CA

They help with issues involving the contractors.

2 years ago

Reply from First American Home Warranty

Armando, Thank you for taking the time to share your review!

Dec. 19th, 2022

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Verified Customer

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Justin Mitchell Collierville, TN

Works well, but sometimes very slow, waited 9 months to get the range fixed.

2 years ago

Reply from First American Home Warranty

Justin, Thank you for taking a moment to share your review with us! It is disappointing to hear that you may have experienced these delays during your recent claim. We try to work closely with our partners to ensure claims are handled promptly. We look forward to being there for you, should you ever need us again.

Dec. 19th, 2022

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Verified Customer

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B OUWERKERK Atascadero, CA

Prompt service/ live people answer the phones

2 years ago

Reply from First American Home Warranty

B OUWERKERK, We appreciate you taking the time to share your five star review with us!

Dec. 9th, 2022

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Verified Customer

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June Koenig Wildomar, CA

Always on time, courteous and explained repairs

2 years ago

Reply from First American Home Warranty

June, Thank you for your review! It is wonderful to know that you have had a five star experience.

Dec. 9th, 2022

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Verified Customer

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Dave Flores Pearland, TX

Saves me time and money since I have a very busy schedule

2 years ago

Reply from First American Home Warranty

Dave, Thank you for sharing your review! It is wonderful to know that we have been able to be there for you when you most needed it.

Dec. 9th, 2022

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Verified Customer

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Cynthia Adams Merced, CA

Value for money, peace of mind. Repairs done promptly.

3 years ago

Reply from First American Home Warranty

Cynthia, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Dec. 13th, 2022

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Verified Customer

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Mike Bittner Port Saint Lucie, FL

So far they have stepped up to getting our issues fixed

3 years ago

Reply from First American Home Warranty

Mike, We appreciate you taking the time to share your review with us!

Dec. 13th, 2022

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Verified Customer

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James Petrik Leavenworth, KS

Easy to work with and excellent customer service

3 years ago

Reply from First American Home Warranty

James, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Nov. 30th, 2022

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Verified Customer

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Kathleen A. Kregor Louisville, KY

Great service with techs, great customer service

3 years ago

Reply from First American Home Warranty

Kathleen, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Nov. 30th, 2022

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Verified Customer

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Kottmann Kenneth Sun City, AZ

They've worked with me and are very responsive

3 years ago

Reply from First American Home Warranty

Kottmann Kenneth, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Nov. 17th, 2022

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Verified Customer

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MERRY B SWAIN Sun City, CA

The plumber they referred me to did great job.

3 years ago

Reply from First American Home Warranty

Merry, Thank you for letting us know what a great job the team did while servicing your claim! We look forward to providing you great service in the future.

Nov. 17th, 2022

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