First American Home Warranty: Read 4,150 User Reviews From Real Homeowners

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Verified Customer

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KimLee Houston, TX

Taking care of problems fast,polite, knowledgeable

2 years ago

Reply from First American Home Warranty

KimLee, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Jul. 1st, 2022

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Verified Customer

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Norman Williams McCalla, AL

Very fair, very reliable and very good customer service

2 years ago

Reply from First American Home Warranty

Norman, We’re grateful for your kind review!

Jul. 1st, 2022

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Verified Customer

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June Dennison Louisville, KY

Very professional Great customer service,

2 years ago

Reply from First American Home Warranty

June, Thank you for sharing your five star review with us. We look forward to being there for you, should you ever need us again!

Jun. 30th, 2022

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Verified Customer

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Michele Rinn Omaha, NE

Awesome customer service. Easy to use app, quick response

2 years ago

Reply from First American Home Warranty

Michele, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Jun. 30th, 2022

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Verified Customer

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Cindy T Antioch, CA

Fast service, and the contractor they use was very nice.

2 years ago

Reply from First American Home Warranty

Cindy, Thanks so much for taking a moment to share your awesome review with us!

Jun. 30th, 2022

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Verified Customer

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Kathleen Walker Apopka, FL

Professional, quick response, great service.

2 years ago

Reply from First American Home Warranty

Kathleen, Thank you for sharing your review! It is fantastic to hear that we were able to promptly resolve your claim. We look forward to providing you great service in the future.

Jun. 30th, 2022

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Verified Customer

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Georgie Rucker Las Vegas, NV

I have a good service since I have contracted with them.

2 years ago

Reply from First American Home Warranty

Georgie, Thank you for sharing your five star review!

Jul. 1st, 2022

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Verified Customer

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Richard S Mathena Kernersville, NC

Excellent customer service on the order placement

2 years ago

Reply from First American Home Warranty

Richard, We appreciate you taking the moment to share your experience with us!

Jun. 23rd, 2022

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Verified Customer

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Joseph Stuckel Denver, CO

Great customer service. Love the people and service

2 years ago

Reply from First American Home Warranty

Joseph, We appreciate you taking the time to share your awesome review with us!

Jun. 23rd, 2022

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Verified Customer

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Barry Halterman Lake Havasu City, AZ

Used twice great/quick service bothtimes

2 years ago

Reply from First American Home Warranty

Barry, Thank you for sharing your review with us!

Jun. 23rd, 2022

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Verified Customer

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David Meadows Plant City, FL

They are responsive and easy to work with.

2 years ago

Reply from First American Home Warranty

David, Thank you for sharing your five star review!

Jun. 23rd, 2022

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Verified Customer

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Mindy broad Marlton, NJ

Competent and efficient technician Replaced AC unit

2 years ago

Reply from First American Home Warranty

Mindy, We appreciate you taking a moment to share your review with us!

Jun. 23rd, 2022

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Verified Customer

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Harry Hart Kingsport, TN

Easy to request service. Providers are professional and knowledgeable

2 years ago

Reply from First American Home Warranty

Harry, Thank you for sharing your awesome review with us! We look forward to being there for you, should you need us again.

Jun. 23rd, 2022

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Verified Customer

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linda Union City, CA

staffs were friendly, efficient and answered questions in a timely manner.

2 years ago

Reply from First American Home Warranty

Linda, We’re grateful for your kind review!

Jun. 24th, 2022

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Verified Customer

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James Saucier, MS

Cancelled tickets after accepting payment and never read my comments or they would have known what the problem was.

2 years ago

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Verified Customer

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Christine Thousand Oaks, CA

Contractors have the worse ratings with over 300 reviews on Yelp unresponsive customer service from first America. Takes months for repair

2 years ago

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Verified Customer

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Murray Harrisburg, OR

Always happy to help, but some employees don't listen too well

2 years ago

Reply from First American Home Warranty

Murray, Thank you for sharing your review with us! We certainly do our best to ensure overall satisfaction for our customers, and we will share your comments with our team. We will continue to be here for you should you need us in the future.

Jun. 16th, 2022

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Verified Customer

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keith j murphy Exton, PA

Took care of my problem, the first time and done right!!

2 years ago

Reply from First American Home Warranty

Keith, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Jun. 9th, 2022

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Verified Customer

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Kumar Sharma San Mateo, CA

Great service with experience customer service

2 years ago

Reply from First American Home Warranty

Kumar, We appreciate you taking the time to share your comments with us. It is fantastic to know that you were provided five star service! We will continue to be here for you should you need us in the future.

Jun. 9th, 2022

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Verified Customer

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ISMAEL N. DE GUZMAN Salinas, CA

GOOD CUSTOMER SERVICE, QUALITY OF PRODUCT

2 years ago

Reply from First American Home Warranty

Ismael, Thank you for leaving us a five star review!

Jun. 9th, 2022

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Verified Customer

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Jessica Pound San Bernardino, CA

They are professional and their service is excellent

2 years ago

Reply from First American Home Warranty

Jessica, Thank you for your review. It is always great to hear when our customers are provided excellent service!

Jun. 9th, 2022

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Verified Customer

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Maria Teresa Crue Morgan Hill, CA

Fast response and great customer service

2 years ago

Reply from First American Home Warranty

Maria, We appreciate you taking the time to share your five star review with us!

Jun. 9th, 2022

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Verified Customer

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richard weaver Amarillo, TX

they are responsive and easy to deal with

2 years ago

Reply from First American Home Warranty

Richard, Thank you for rating us five stars!

Jun. 9th, 2022

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Verified Customer

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Bernard Brown Denver, CO

Quality Service and quick turn around time of service

2 years ago

Reply from First American Home Warranty

Bernard, We appreciate you taking a moment to share your review with us!

Jun. 9th, 2022

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Verified Customer

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Victor Bulgala Ephrata, PA

Good services and good prices, good customer services

2 years ago

Reply from First American Home Warranty

Victor, Thanks so much for taking the time to share your experience with us!

Jun. 9th, 2022

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Verified Customer

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Shander Adams Madison, MS

Easy to file claim and excellent response time.

2 years ago

Reply from First American Home Warranty

Shander, Thank you for your feedback. We are delighted to know that you had a smooth claim process. We appreciate your continued trust in us!

Jun. 9th, 2022

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Verified Customer

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Lori A Cetak Casper, WY

They have been very responsive to my claim.

2 years ago

Reply from First American Home Warranty

Lori, Thank you for rating us five stars!

Jun. 9th, 2022

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Verified Customer

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Colet Bennett Tacoma, WA

Covers a lot of items and great online access

2 years ago

Reply from First American Home Warranty

Colet, We appreciate you taking the time to share your five star review with us!

Jun. 9th, 2022

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Verified Customer

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Elaine Willems Bullhead City, AZ

When I called and needed them they are right there.

2 years ago

Reply from First American Home Warranty

Elaine, Thank you for taking a moment to share your review with us. It is wonderful to know that we were able to be there for you when you most needed it. We look forward to being there for you, should you ever need us again!

Jun. 9th, 2022

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Verified Customer

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Sharon sim Veneta, OR

They have cane throu for me on both of our house we own

2 years ago

Reply from First American Home Warranty

Sharon, Thank you for rating us five stars!

Jun. 9th, 2022

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Verified Customer

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Jose Guadalupe Diaz anaya Las Vegas, NV

Because when I call for help the service if was just right

2 years ago

Reply from First American Home Warranty

Jose, Thank you for sharing your review. It is always great to hear when our customers are provided excellent service!

Jun. 9th, 2022

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Verified Customer

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Tino Medina Lillington, NC

They have always taken care of us and our claims

2 years ago

Reply from First American Home Warranty

Tino, It is always great to hear when our customers are provided excellent service!

Jun. 9th, 2022

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Verified Customer

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Judith

For the last two or three years I have been sent substandard contractors on occasion

2 years ago

Reply from First American Home Warranty

Judith, Thank you for sharing your comments with us. We do complete internal surveys as well as monitor feedback on our contractors as we want to ensure we are providing our customers with the best service possible. we will share your comments with our team. We will continue to be here for you should you need us in the future.

Jun. 10th, 2022

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Verified Customer

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Wendy M Foster Tacoma, WA

a bit slow in with some things... but eventual follow through

2 years ago

Reply from First American Home Warranty

Wendy, Thank you for sharing your experience with us! We appreciate your patience as we worked to close your claim. We will continue to be here for you should you need us in the future.

Jun. 10th, 2022

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Verified Customer

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Debbie Needham Amarillo, TX

Price and service peace of mind timely in dealing with the problems

2 years ago

Reply from First American Home Warranty

Debbie, Thank you for sharing your review! It is great to know that we have been able to provide you peace of mind. We look forward to being there for you, should you ever need us again.

Jun. 10th, 2022

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Verified Customer

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Wahidjon Tustin, CA

Customer service and professional repairs when needed

2 years ago

Reply from First American Home Warranty

Wahidjon, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Jun. 2nd, 2022

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Verified Customer

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Steven Schiefer League City, TX

Responded right away and problem corrected

2 years ago

Reply from First American Home Warranty

Steven, We appreciate your review. It is wonderful to know that we were able to resolve your issue for you!

Jun. 2nd, 2022

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Verified Customer

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Hsiu-Ching Shen Garden Grove, CA

Good and professional. Excellent customer service, too.

2 years ago

Reply from First American Home Warranty

Hsiu-Ching, Thank you for taking a moment to share your review. It is always great to hear when our customers are provided excellent service!

Jun. 2nd, 2022

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Verified Customer

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Robert Davis Saint Augustine, FL

They make it easy to get your house fixed and not coast you a lots of money

2 years ago

Reply from First American Home Warranty

Robert, Thank you for sharing your review with us!

Jun. 2nd, 2022

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Verified Customer

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Ryan Hart Wake Forest, NC

They are always quite helpful and knowledge

2 years ago

Reply from First American Home Warranty

Ryan, We appreciate you taking the time to share your experience with us!

May. 26th, 2022

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Verified Customer

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Dr. Deborah LeBlanc Banning, CA

Responsiveness to customers needs on the first call

2 years ago

Reply from First American Home Warranty

Dr. Deborah, Thank you for taking the time to share your review with us!

May. 26th, 2022

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Verified Customer

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Larry Ellis Oxnard, CA

They did what they were supposed to provided good service

2 years ago

Reply from First American Home Warranty

Larry, Thanks so much for taking a moment to share your review with us!

May. 26th, 2022

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Verified Customer

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Susan wheaton Henderson, NV

It was cheaper than the warranty I had before and have not used this yet.

2 years ago

Reply from First American Home Warranty

Susan, Thank you for putting your trust in us!

May. 26th, 2022

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Verified Customer

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Ira Bellevue, WA

They were able to reimburse me for emergency work done over a holiday

2 years ago

Reply from First American Home Warranty

Ira, Thank you for sharing your review! We are glad to know that we were able to be there for you during an emergency. We appreciate your continued trust in us.

May. 26th, 2022

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Verified Customer

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Pinkie (Edna Harris) Fry Madisonville, TN

My experience with them was easy and outstanding.

2 years ago

Reply from First American Home Warranty

Edna, Thank you for sharing your feedback. We are thrilled to know that your concerns have been resolved. We will continue to be here for you should you need us in the future!

May. 24th, 2022

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Verified Customer

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Lana Stubblefield Norman, OK

Taken Special care with every requested service

2 years ago

Reply from First American Home Warranty

Lana, Thank you for leaving us a five star review!

May. 24th, 2022

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Verified Customer

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Rose Anne Donzelli Naples, FL

Have never let me down. Quick and efficient service.

2 years ago

Reply from First American Home Warranty

Rose Anne, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved.

May. 24th, 2022

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Verified Customer

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Nicole Jennings Castro Valley, CA

Responsive and dependable fair and reasonable

2 years ago

Reply from First American Home Warranty

Nicole, We’re grateful for your kind review!

May. 12th, 2022

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Verified Customer

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Barry Colman Palm Springs, CA

One call, and they sent technicians to handle the problems.

2 years ago

Reply from First American Home Warranty

Barry, Thank you for your review! It is wonderful to know that the technician was able to resolve your claim promptly. We will continue to be here for you should you need us in the future.

May. 12th, 2022

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Verified Customer

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Cindy Murray Flagstaff, AZ

quick response; asked if they could do anything more for us

2 years ago

Reply from First American Home Warranty

Cindy, Thank you for your review. It is wonderful to know that we were able to resolve your issue for you promptly!

May. 12th, 2022

First American Home Warranty Reviews