First American Home Warranty: Read 4,262 User Reviews From Real Homeowners

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Verified Customer

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frank lombardo jr. Providence, RI

fixed my problem quickly my refrigerator was not working

3 years ago

Reply from First American Home Warranty

Frank, Thanks so much for sharing your review with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly! We look forward to being there for you, should you ever need us again.

Oct. 13th, 2022

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Verified Customer

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Dexter Desert Hot Springs, CA

They answer right away and understand what my needs

3 years ago

Reply from First American Home Warranty

Dexter, Thank you for sharing your review! It is wonderful to know that we have been able to be there for you.

Oct. 14th, 2022

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Verified Customer

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Rae Volpe Hudson, FL

I'm trying to get my ice maker repaired and I'm getting a run around from to appliance!

3 years ago

Reply from First American Home Warranty

Rae, Thank you for sharing your review with us. We would like to apologize about the delay as we were waiting on a part for your repair. We see that your ice maker has been reported to be working as normal. We hope the next time you may need us, you will give us another chance to meet your needs.

Nov. 2nd, 2022

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Verified Customer

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Carl Burdett Oklahoma City, OK

Always excellent service . Fast worry free

3 years ago

Reply from First American Home Warranty

Carl, Thank you for sharing your review. It is always great to hear when our customers have a fantastic experience with us!

Oct. 12th, 2022

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Verified Customer

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Ivan Sundberg Hurricane, UT

They respond quickly with top notch agents

3 years ago

Reply from First American Home Warranty

Ivan, We appreciate you taking the time to share your review with us! It is fantastic to know that you were provided five star service.

Oct. 12th, 2022

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Verified Customer

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Betty Becker Palm Harbor, FL

Very reliable service. Good service providers. Honest.

3 years ago

Reply from First American Home Warranty

Betty, Thank you for taking a moment to share your experience. It is always great to hear when our customers are provided excellent service!

Oct. 12th, 2022

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Verified Customer

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Bill Cookston Jackson, MS

Prompt responses, service assignments.....

3 years ago

Reply from First American Home Warranty

Bill, Thank you for sharing your review with us!

Oct. 12th, 2022

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Verified Customer

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gary stephens Wildomar, CA

had problem aand it was handled immedialy

3 years ago

Reply from First American Home Warranty

Gary, Thank you for sharing your review with us. We are thrilled to know that your claim was resolved quickly!

Sep. 29th, 2022

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Verified Customer

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Darice Roulan Las Vegas, NV

Great to have the one they have no problem

3 years ago

Reply from First American Home Warranty

Darice, Thank you for your five star review!

Sep. 29th, 2022

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Verified Customer

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Vicky Sady Arroyo Grande, CA

My issues have been resolved timely and to my satisfaction

3 years ago

Reply from First American Home Warranty

Vicky, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have your claim resolved promptly. We look forward to being there for you, should you ever need us again.!

Sep. 29th, 2022

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Verified Customer

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Dorothy Hawks Clover, SC

first contact was very helpful and explained a great deal

3 years ago

Reply from First American Home Warranty

Dorothy, Thank you for leaving us a five star review! We look forward to being there for you, should you ever need us again.

Sep. 30th, 2022

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Verified Customer

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Josephine Rebman Fallon, NV

work has always been completed promptly and efficiently

3 years ago

Reply from First American Home Warranty

Josephine, We appreciate you taking time to share your five star review with us!

Sep. 30th, 2022

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Verified Customer

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Donna Lynn Caputo Matthews, NC

Always satisified with repairs and customer service

3 years ago

Reply from First American Home Warranty

Donna Lynn, We’re grateful for your kind review!

Sep. 29th, 2022

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Verified Customer

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Sandi Davis Desoto, TX

Every repair was completed with my satisfaction

3 years ago

Reply from First American Home Warranty

Sandi, Thank you for leaving us a five star review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Sep. 29th, 2022

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Verified Customer

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JOHN YOUNG Oviedo, FL

the air conditioning problem was repaired

3 years ago

Reply from First American Home Warranty

John, Thank you for your review. It is great to know that your issue has been resolved!

Sep. 29th, 2022

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Verified Customer

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Crystal Hall Knightdale, NC

I appreciate the security and peace of mind

3 years ago

Reply from First American Home Warranty

Crystal, We appreciate you taking time to share your experience with us!

Sep. 29th, 2022

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Verified Customer

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Anonymous Louisville, KY

Honest and trustworthy company with great prices

3 years ago

Reply from First American Home Warranty

We appreciate you taking the time to share your five star review with us!

Sep. 29th, 2022

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Verified Customer

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Carol M Wright Middleburg, FL

Typically they are very quick to schedule what repair service you need

3 years ago

Reply from First American Home Warranty

Carol, Thank you for taking a moment to share your awesome review with us!

Oct. 3rd, 2022

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Verified Customer

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Thomas Miles Mc Leansville, NC

Only been a member for 1 1/2 months so I do not have much to compare to.

3 years ago

Reply from First American Home Warranty

Thomas, It is great to have you apart of the First American Home Warranty family! It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future.

Sep. 30th, 2022

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Verified Customer

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Alan Rheaume Aransas Pass, TX

I've only used my homeowners twice. Both times things were taken care of

3 years ago

Reply from First American Home Warranty

Alan, We appreciate you taking a moment to share your review! It is wonderful to know that we were able to be there for you when you most needed it.

Oct. 3rd, 2022

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Verified Customer

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Carol A Philipson Austin, TX

They choose horrible vendors, who never complete the work. First American will not refund the service fee, for NO SERVICE.

3 years ago

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Verified Customer

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Felicia Weatherspoon Greensboro, NC

They were fast in tending to my house needs

3 years ago

Reply from First American Home Warranty

Felicia, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Sep. 28th, 2022

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Verified Customer

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Ana La Puente, CA

Did my first claim and it was smooth. Easy to communicate

3 years ago

Reply from First American Home Warranty

Ana, We appreciate you taking time to share your five star review with us!

Sep. 28th, 2022

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Verified Customer

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CLAUDETTE DAVIDSON Jonesboro, GA

Not had a problem with service whenever I have called.

3 years ago

Reply from First American Home Warranty

Claudette, Thank you for sharing your review. It is wonderful to know that we have been able to provide you great service! We look forward to being there for you, should you ever need us again.

Sep. 28th, 2022

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Verified Customer

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Darryl Rogers Las Vegas, NV

Great customer service and value for services.

3 years ago

Reply from First American Home Warranty

Darryl, We’re grateful for your kind review!

Sep. 28th, 2022

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Verified Customer

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Brenda M Burgess Poway, CA

They are wonderful and did an excellent job

3 years ago

Reply from First American Home Warranty

Brenda, We appreciate you taking time to share your review. It is always great to hear when our customers are provided excellent service!

Sep. 28th, 2022

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Verified Customer

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John Nady Oakland, CA

They are hard to get a hold of at times and they don't offer email communications easily

3 years ago

Reply from First American Home Warranty

John, Thank you for sharing your comments with us. You can always connect with us through our customer service number. We also have the Homeowner Center online available to you where you can manage claims at anytime. We will continue to be here for you should you need us in the future.

Oct. 12th, 2022

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Verified Customer

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Quintess Miles Jackson, MS

I placed an order and the situation was not resolved. I paid $85.00 for nothing.

3 years ago

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Verified Customer

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Lois Short Pottsboro, TX

I done not like the computer service; took me literally hours to find a number to talk to a human

3 years ago

Reply from First American Home Warranty

Lois, Thank you for your feedback. We do have our Customer Service line available to customers. You can also manage a claim online through the Homeowner Center, any time of day. We hope the next time you may need us, you will give us another chance to meet your needs.

Sep. 30th, 2022

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Verified Customer

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Gerald Butcher jr North Little Rock, AR

Experience was great and learned mire about the problem at issue.

3 years ago

Reply from First American Home Warranty

Gerald, Thank you for taking time to share your review with us!

Sep. 28th, 2022

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Verified Customer

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Patricia Melbourne, FL

They were prompt and fixed the problem with no problem

3 years ago

Reply from First American Home Warranty

Patricia, Thanks so much for sharing your great feedback with us. We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again!

Sep. 19th, 2022

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Verified Customer

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Sharon Martin Maineville, OH

Have only had to call twice in five years.Prompt service,

3 years ago

Reply from First American Home Warranty

Sharon, Thank you for taking time to share your experience with us!

Sep. 20th, 2022

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Verified Customer

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Wayne Evans

Everything I have submitted has been covered

3 years ago

Reply from First American Home Warranty

Wayne, Thank you for your review. It is great to know that we have been able to be there for you when you most needed it!

Sep. 19th, 2022

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Verified Customer

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Charles French Corona, CA

We have never had an issue with any inquiry.

3 years ago

Reply from First American Home Warranty

Charles, Thank you for sharing your five star review with us!

Sep. 19th, 2022

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Verified Customer

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Dawn shelburne Miami, FL

2 times I called they were super nice and helpful

3 years ago

Reply from First American Home Warranty

Dawn, Thank you for your review! It is great to know that we have been able to provide you with the help you needed. We look forward to being there for you, should you ever need us again.

Sep. 19th, 2022

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Verified Customer

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Aurora Garza Bishop, TX

They are fast to get your problem fixed.

3 years ago

Reply from First American Home Warranty

Aurora, Thank you for taking a moment to share your review. We know how many choices you have when deciding on a home warranty company, and we are glad you chose us!

Sep. 19th, 2022

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Verified Customer

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Francine Stabolito Streamwood, IL

Used them for 2 problems and it was handled quicklly

3 years ago

Reply from First American Home Warranty

Francine, Thank you for sharing your review with us! It is fantastic to know that your claims were handled promptly. We look forward to being there for you, should you ever need us again.

Sep. 20th, 2022

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Verified Customer

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Elliott Boggs Toledo, OH

Always quick response and quality service providers.

3 years ago

Reply from First American Home Warranty

Elliott, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Sep. 19th, 2022

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Verified Customer

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Sandra Flagstaff, AZ

They act fast with the right company to do the job

3 years ago

Reply from First American Home Warranty

Sandra, We’re grateful for your kind review!

Sep. 21st, 2022

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Verified Customer

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ken Del Mar, CA

Good idea, but service can be frustratingly slow when major repairs are needed

3 years ago

Reply from First American Home Warranty

Ken, Thank you for sharing your experience with us. We appreciate your patience with the contractor as they work through their appointments. We look forward to being there for you, should you ever need us again.

Sep. 21st, 2022

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Verified Customer

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Yeraly Mukhametzhanov Katy, TX

on time, with good results. There was excellent service

3 years ago

Reply from First American Home Warranty

Yeraly, Thank you for sharing your feedback! We are delighted to know that you had a smooth claim process. We appreciate your continued trust in us.

Sep. 9th, 2022

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Verified Customer

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Marcia Moore Las Vegas, NV

The way you work with the members in a positive way.

3 years ago

Reply from First American Home Warranty

Marcia, Thank you for putting your trust in us!

Sep. 8th, 2022

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Verified Customer

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Alan Young Pensacola, FL

Quick response to claims, quality technicians, great value.

3 years ago

Reply from First American Home Warranty

Alan, We appreciate you taking the time to share your five star review with us!

Sep. 9th, 2022

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Verified Customer

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Thomas Silva Katy, TX

Really work hard to get repairs done quickly.

3 years ago

Reply from First American Home Warranty

Thomas, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Sep. 8th, 2022

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Verified Customer

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Lesie & Donna Vaughan Oklahoma City, OK

Techs have always been courteous and service excellent

3 years ago

Reply from First American Home Warranty

Lesie & Donna, Thank you for putting your trust in us! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Sep. 9th, 2022

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Verified Customer

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Ruben Montelongo San Diego, CA

fast and efficient service. no issues, no issue, no issues

3 years ago

Reply from First American Home Warranty

Ruben, We appreciate you taking a moment to share your review with us! It is great to hear that we were able to have your claim promptly resolved. We look forward to being there for you, should you ever need us again.

Sep. 9th, 2022

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Verified Customer

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John A Dye Yuma, AZ

Quick service with excellent technicians

3 years ago

Reply from First American Home Warranty

John, It is always great to hear when our customers have a fantastic experience with us!

Sep. 9th, 2022

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Verified Customer

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Mimi Peak Las Vegas, NV

Quick response, great service... Thank you

3 years ago Edited January 10, 2024

Reply from First American Home Warranty

Mimi, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Sep. 9th, 2022

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Verified Customer

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Geo Gardner, KS

Too slow to get appliance fixed.I had to buy a portable air Air conditioner because of being ashmatic

3 years ago

Reply from First American Home Warranty

Geo, Thank you for your feedback. We did request additional information from you so we could further look into your claim, but was not able to connect with you. Should you still need assistance, please feel free to reach out to us.

Oct. 6th, 2022

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Verified Customer

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Jo Newman Lubbock, TX

They responded immediately to our needs!

3 years ago

Reply from First American Home Warranty

Jo, Thank you for rating us five stars!

Sep. 1st, 2022

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