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First American Home Warranty Reviews

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8.6

Overall Score

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Bernard Tovio Laufasa Las Vegas, NV

Good experience. My service was done professionally.

2 years ago

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Reply from First American Home Warranty

Bernard, We’re grateful for your kind review!

Dec. 21st, 2021

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Nicole Walker Lake Elsinore, CA

So far so good. I haven't had any issues with customer service.

2 years ago

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Reply from First American Home Warranty

Nicole, We appreciate you taking the time to share your review!

Dec. 21st, 2021

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Cindy Sapulpa, OK

It's easy to file a claim and the follow up is great!!!

2 years ago

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Reply from First American Home Warranty

Cindy, Thank you for leaving us a five star review!

Dec. 21st, 2021

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Deborah Morris Las Vegas, NV

They always get a company to call me fast

2 years ago

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Reply from First American Home Warranty

Deborah, We appreciate you taking the time to share a review. It is always great to hear when our customers are provided with great service!

Dec. 21st, 2021

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Alice Butterfield Oroville, CA

I called with a problem and it was taken care of in 2days

2 years ago

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Reply from First American Home Warranty

Alice, It is fantastic to hear that your issue was resolved quickly. We look forward to providing you great service in the future!

Dec. 21st, 2021

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Daniel E Lindahl Colorado Springs, CO

customer service and quality of product/service

2 years ago

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Reply from First American Home Warranty

Daniel, It is always great to hear when our customers are provided with great service!

Dec. 14th, 2021

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star star star star star

Joseph R Harcharik Savannah, GA

Coverage. Others duck things with fine print more than FA

2 years ago

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Reply from First American Home Warranty

Joseph, We’re grateful for your kind review!

Dec. 14th, 2021

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Amelia Ross-Hammond Virginia Beach, VA

I was promised a dishwasher replacement and the new one has not arrived

3 years ago

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Reply from First American Home Warranty

Thank you Amelia for your review.

Jul. 1st, 2021

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Matthew Easterbrook Atascadero, CA

Very nice and wonderful customer service.

3 years ago

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Reply from First American Home Warranty

Thank you Matthew for your review.

Jun. 21st, 2021

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Rice Burleson, TX

Always prompt to provide service and courteous and helpful

3 years ago

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Reply from First American Home Warranty

Thank you Rice for your feedback.

Jun. 21st, 2021

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star star star star star

Patti McWherter-Belew Bakersfield, CA

Very quick to help and get my problems solved

3 years ago

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Reply from First American Home Warranty

Thank you Patti!

Jun. 8th, 2021

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Lucille B Chacon San Jose, CA

Friendly and efficient. They are always accommodating.

3 years ago

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Reply from First American Home Warranty

Thank you Lucille.

Jun. 8th, 2021

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John Wilson Ironton, OH

Service took to long. I had to take 5 separate days off work even after I was told it would be replaced and the appliance isn't working 100%

3 years ago

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Reply from First American Home Warranty

Hello John. Thank you for your review. We have requested additional information from you.

Jun. 8th, 2021

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Mary H Oklahoma City, OK

Great service providers are sent out in a timely matter.

3 years ago

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Reply from First American Home Warranty

Thank you Mary!

Jun. 4th, 2021

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Michael E Darling La Palma, CA

Flawless service. Easy to process claims.

3 years ago

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Reply from First American Home Warranty

Thank you for your feedback Michael.

Jun. 4th, 2021

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Joshua Johnson Greer, SC

Fast scheduling with First American home warranty.

3 years ago

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Reply from First American Home Warranty

Hi Joshua. Thank you for your feedback. Have a great day.

Jun. 4th, 2021

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Gary Grange Golden, CO

Knowledgable techs and good communication.

3 years ago

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Reply from First American Home Warranty

Thanks Gary for your feedback.

Jun. 4th, 2021

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Diane Vargas Auberry, CA

Efficient. Contacting make sure getting things done.

3 years ago

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Reply from First American Home Warranty

We appreciate your feedback Diane.

Jun. 4th, 2021

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Juan Phoenix, AZ

Overall work done is very good but time to finish work took a little longer

3 years ago

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Reply from First American Home Warranty

Thank you Juan for your review!

May. 25th, 2021

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Margaret Sherrod Houston, TX

Timely response. Great Customer Service.

3 years ago

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Reply from First American Home Warranty

Thank you Margaret for your review.

May. 25th, 2021

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Ami Sanghvi Cypress, TX

Excellent customer service, quick scheduling of service

3 years ago

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Reply from First American Home Warranty

Thank you Ami for your review.

May. 25th, 2021

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Walter Johnson Portsmouth, VA

The service is excellent the techs were awesome

3 years ago

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Reply from First American Home Warranty

Hi Walter. Thank you for your feedback. Have a great day.

May. 18th, 2021

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Veronica Reetz Savannah, GA

Great service & easy to set up appointment

3 years ago

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Reply from First American Home Warranty

Hi Veronica. Thank you for your feedback. Have a great day.

May. 18th, 2021

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star star star star star

Edward Leon Haynes Jr. Covington, GA

Always quick to service and at decent rates

3 years ago

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Reply from First American Home Warranty

Hi Edward. Thank you for your feedback. Have a great day.

May. 18th, 2021

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S Imel Lakeside, CA

I’m satisfied with their service with my claim.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. We are happy to hear you are satisfied.

May. 7th, 2021

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Tony Gelfand West Bloomfield, MI

Good service coverage with fair price point.

3 years ago

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Reply from First American Home Warranty

Hi Tony. Thank you for your feedback. Have a great day.

May. 7th, 2021

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Tana Pearland, TX

Always customer focused when I've had to call

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Michaela M Haugabook Mebane, NC

I would rate it a 5, but they do not have any local companies for my area.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Stephen Charleston, WV

Quick and easy and fast service and friendly staff

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Laura Romero Henderson, NV

Use of the app was easy and the service was exceptional

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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star star star star star

George Dewey Victoria, TX

Prompt service from the company. Good craftsmen.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Ron DePino Rio Rancho, NM

They have good people doing the jobs. The work is done on time.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Jason Carson San Diego, CA

Like First American, but some of the contractors are not all that.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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star star star star star

Kevin & Jacqueline Reynolds Bodfish, CA

Responsive and prompt in taking care of our needs.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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star star star star star

Richard Holihan Ladys Island, SC

Every interaction has been professional and productive.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Al Montana Dublin, OH

Great service, my refrigratore working great again

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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star star star star star

Sheryl Estis Byram, MS

Professional and reliable and true to their word.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Laura Richmond, VA

They always provide good service in a timely manner.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Rich Papaioannou Cypress, TX

Service is good. The vendors with who they work have been less than responsive.

3 years ago

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Sal Romeo Redding, CA

They respond quickly to requests for service.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Chivas D Mathews Saucier, MS

Customer Review Video

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Kalyl Traore Chesapeake, VA

I signup for my appliances protection, and had an issue with my microwave since 24 February 2021. I am still waiting to today.

3 years ago

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Cynthia Elliott Granbury, TX

They have always provided excellent service

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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David Walker Chickamauga, GA

They have always been prompt when I have had a problem

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Stephanie Amarillo, TX

They took care of our repair / replacement promptly

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Samuel A Cahoon Manassas, VA

No hassle problem solver great customer service

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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star star star star star

Malcolm Barnes Sarasota, FL

Showed up on time and resolved the problem quickly.

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Allen Noble Yuma, AZ

They have always done what they say they are going to do

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Julio Garden City, ID

Services and professional interaction is great!!

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Tim McDonald La Verne, CA

They respond quickly And her very polite and courteous on the phone

3 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021