First American Home Warranty: Read 4,242 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star_border

Murray Harrisburg, OR

Always happy to help, but some employees don't listen too well

3 years ago

Reply from First American Home Warranty

Murray, Thank you for sharing your review with us! We certainly do our best to ensure overall satisfaction for our customers, and we will share your comments with our team. We will continue to be here for you should you need us in the future.

Jun. 16th, 2022

check_circle

Verified Customer

star star star star star

keith j murphy Exton, PA

Took care of my problem, the first time and done right!!

3 years ago

Reply from First American Home Warranty

Keith, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Kumar Sharma San Mateo, CA

Great service with experience customer service

3 years ago

Reply from First American Home Warranty

Kumar, We appreciate you taking the time to share your comments with us. It is fantastic to know that you were provided five star service! We will continue to be here for you should you need us in the future.

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

ISMAEL N. DE GUZMAN Salinas, CA

GOOD CUSTOMER SERVICE, QUALITY OF PRODUCT

3 years ago

Reply from First American Home Warranty

Ismael, Thank you for leaving us a five star review!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Jessica Pound San Bernardino, CA

They are professional and their service is excellent

3 years ago

Reply from First American Home Warranty

Jessica, Thank you for your review. It is always great to hear when our customers are provided excellent service!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Maria Teresa Crue Morgan Hill, CA

Fast response and great customer service

3 years ago

Reply from First American Home Warranty

Maria, We appreciate you taking the time to share your five star review with us!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

richard weaver Amarillo, TX

they are responsive and easy to deal with

3 years ago

Reply from First American Home Warranty

Richard, Thank you for rating us five stars!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Bernard Brown Denver, CO

Quality Service and quick turn around time of service

3 years ago

Reply from First American Home Warranty

Bernard, We appreciate you taking a moment to share your review with us!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Victor Bulgala Ephrata, PA

Good services and good prices, good customer services

3 years ago

Reply from First American Home Warranty

Victor, Thanks so much for taking the time to share your experience with us!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Shander Adams Madison, MS

Easy to file claim and excellent response time.

3 years ago

Reply from First American Home Warranty

Shander, Thank you for your feedback. We are delighted to know that you had a smooth claim process. We appreciate your continued trust in us!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Lori A Cetak Casper, WY

They have been very responsive to my claim.

3 years ago

Reply from First American Home Warranty

Lori, Thank you for rating us five stars!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Colet Bennett Tacoma, WA

Covers a lot of items and great online access

3 years ago

Reply from First American Home Warranty

Colet, We appreciate you taking the time to share your five star review with us!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Elaine Willems Bullhead City, AZ

When I called and needed them they are right there.

3 years ago

Reply from First American Home Warranty

Elaine, Thank you for taking a moment to share your review with us. It is wonderful to know that we were able to be there for you when you most needed it. We look forward to being there for you, should you ever need us again!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Sharon sim Veneta, OR

They have cane throu for me on both of our house we own

3 years ago

Reply from First American Home Warranty

Sharon, Thank you for rating us five stars!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Jose Guadalupe Diaz anaya Las Vegas, NV

Because when I call for help the service if was just right

3 years ago

Reply from First American Home Warranty

Jose, Thank you for sharing your review. It is always great to hear when our customers are provided excellent service!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star star

Tino Medina Lillington, NC

They have always taken care of us and our claims

3 years ago

Reply from First American Home Warranty

Tino, It is always great to hear when our customers are provided excellent service!

Jun. 9th, 2022

check_circle

Verified Customer

star star star star_border star_border

Judith

For the last two or three years I have been sent substandard contractors on occasion

3 years ago

Reply from First American Home Warranty

Judith, Thank you for sharing your comments with us. We do complete internal surveys as well as monitor feedback on our contractors as we want to ensure we are providing our customers with the best service possible. we will share your comments with our team. We will continue to be here for you should you need us in the future.

Jun. 10th, 2022

check_circle

Verified Customer

star star star star star_border

Wendy M Foster Tacoma, WA

a bit slow in with some things... but eventual follow through

3 years ago

Reply from First American Home Warranty

Wendy, Thank you for sharing your experience with us! We appreciate your patience as we worked to close your claim. We will continue to be here for you should you need us in the future.

Jun. 10th, 2022

check_circle

Verified Customer

star star star star star_border

Debbie Needham Amarillo, TX

Price and service peace of mind timely in dealing with the problems

3 years ago

Reply from First American Home Warranty

Debbie, Thank you for sharing your review! It is great to know that we have been able to provide you peace of mind. We look forward to being there for you, should you ever need us again.

Jun. 10th, 2022

check_circle

Verified Customer

star star star star star

Wahidjon Tustin, CA

Customer service and professional repairs when needed

3 years ago

Reply from First American Home Warranty

Wahidjon, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Jun. 2nd, 2022

check_circle

Verified Customer

star star star star star

Steven Schiefer League City, TX

Responded right away and problem corrected

3 years ago

Reply from First American Home Warranty

Steven, We appreciate your review. It is wonderful to know that we were able to resolve your issue for you!

Jun. 2nd, 2022

check_circle

Verified Customer

star star star star star

Hsiu-Ching Shen Garden Grove, CA

Good and professional. Excellent customer service, too.

3 years ago

Reply from First American Home Warranty

Hsiu-Ching, Thank you for taking a moment to share your review. It is always great to hear when our customers are provided excellent service!

Jun. 2nd, 2022

check_circle

Verified Customer

star star star star star_border

Robert Davis Saint Augustine, FL

They make it easy to get your house fixed and not coast you a lots of money

3 years ago

Reply from First American Home Warranty

Robert, Thank you for sharing your review with us!

Jun. 2nd, 2022

check_circle

Verified Customer

star star star star star

Ryan Hart Wake Forest, NC

They are always quite helpful and knowledge

3 years ago

Reply from First American Home Warranty

Ryan, We appreciate you taking the time to share your experience with us!

May. 26th, 2022

check_circle

Verified Customer

star star star star star

Dr. Deborah LeBlanc Banning, CA

Responsiveness to customers needs on the first call

3 years ago

Reply from First American Home Warranty

Dr. Deborah, Thank you for taking the time to share your review with us!

May. 26th, 2022

check_circle

Verified Customer

star star star star star

Larry Ellis Oxnard, CA

They did what they were supposed to provided good service

3 years ago

Reply from First American Home Warranty

Larry, Thanks so much for taking a moment to share your review with us!

May. 26th, 2022

check_circle

Verified Customer

star star star star star_border

Susan wheaton Henderson, NV

It was cheaper than the warranty I had before and have not used this yet.

3 years ago

Reply from First American Home Warranty

Susan, Thank you for putting your trust in us!

May. 26th, 2022

check_circle

Verified Customer

star star star star star_border

Ira Bellevue, WA

They were able to reimburse me for emergency work done over a holiday

3 years ago

Reply from First American Home Warranty

Ira, Thank you for sharing your review! We are glad to know that we were able to be there for you during an emergency. We appreciate your continued trust in us.

May. 26th, 2022

check_circle

Verified Customer

star star star star star

Pinkie (Edna Harris) Fry Madisonville, TN

My experience with them was easy and outstanding.

3 years ago

Reply from First American Home Warranty

Edna, Thank you for sharing your feedback. We are thrilled to know that your concerns have been resolved. We will continue to be here for you should you need us in the future!

May. 24th, 2022

check_circle

Verified Customer

star star star star star

Lana Stubblefield Norman, OK

Taken Special care with every requested service

3 years ago

Reply from First American Home Warranty

Lana, Thank you for leaving us a five star review!

May. 24th, 2022

check_circle

Verified Customer

star star star star star

Rose Anne Donzelli Naples, FL

Have never let me down. Quick and efficient service.

3 years ago

Reply from First American Home Warranty

Rose Anne, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved.

May. 24th, 2022

check_circle

Verified Customer

star star star star star

Nicole Jennings Castro Valley, CA

Responsive and dependable fair and reasonable

3 years ago

Reply from First American Home Warranty

Nicole, We’re grateful for your kind review!

May. 12th, 2022

check_circle

Verified Customer

star star star star star

Barry Colman Palm Springs, CA

One call, and they sent technicians to handle the problems.

3 years ago

Reply from First American Home Warranty

Barry, Thank you for your review! It is wonderful to know that the technician was able to resolve your claim promptly. We will continue to be here for you should you need us in the future.

May. 12th, 2022

check_circle

Verified Customer

star star star star star

Cindy Murray Flagstaff, AZ

quick response; asked if they could do anything more for us

3 years ago

Reply from First American Home Warranty

Cindy, Thank you for your review. It is wonderful to know that we were able to resolve your issue for you promptly!

May. 12th, 2022

check_circle

Verified Customer

star star star star star

Char Donelson Colorado Springs, CO

They are quick to respond, professional, and knowledgeable.

3 years ago

Reply from First American Home Warranty

Char, We appreciate you taking the time to share your five star experience with us!

May. 5th, 2022

check_circle

Verified Customer

star star star star star

Christina Jimenez Abilene, TX

Did an excellent job,,were very supportive and quick

3 years ago

Reply from First American Home Warranty

Christina, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Apr. 28th, 2022

check_circle

Verified Customer

star star star star star

Jim Butz Marlton, NJ

Great experience Every time Keep being Amazing

3 years ago

Reply from First American Home Warranty

Jim, Thank you for your review. It is always great to hear when our customers are provided excellent service!

Apr. 28th, 2022

check_circle

Verified Customer

star star star star star

Cathy Lake Havasu City, AZ

Quick response and good service company choice.

3 years ago

Reply from First American Home Warranty

Cathy, Thank you for your review. It is always great to hear when our customers are provided excellent service!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Louie Wong Cleveland, OH

They take care of business with no hassle.

3 years ago

Reply from First American Home Warranty

Louie, Thank you for your review. It is wonderful to know that we were able to resolve your issue for you!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

Jacqueline Sesma San Diego, CA

Replacement of water heater price was responsible.

3 years ago

Reply from First American Home Warranty

Jacqueline, We appreciate you taking the time to share your review with us!

Apr. 21st, 2022

check_circle

Verified Customer

star star star star star

John Gormley

Price is noy too high, service is usually prompt.

3 years ago

Reply from First American Home Warranty

John, Thanks so much for taking the time to share your review!

Apr. 7th, 2022

check_circle

Verified Customer

star star star star star

Brenda Herrera

provide excellent technicians in regards to service calls

3 years ago

Reply from First American Home Warranty

Brenda, Thank you for letting us know what a great job the team did while servicing your claim. We look forward to providing you great service in the future!

Apr. 7th, 2022

check_circle

Verified Customer

star star star star star

Addie Clark Herbert Oklahoma City, OK

Great service whenever I call, very prompt in responding

3 years ago

Reply from First American Home Warranty

Addie, Thank you for sharing your review. It is always great to hear when our customers are provided great service!

Mar. 30th, 2022

check_circle

Verified Customer

star star star star star

Kitty Swanson Simpsonville, SC

They have acted promptly to set up repairs or replacements.

3 years ago

Reply from First American Home Warranty

Kitty, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Mar. 30th, 2022

check_circle

Verified Customer

star star star star_border star_border

Evie Fegler Monroe, WA

No callback from Furnace Doctors after a week. Poor service to this new customer!!

3 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Sondra Williams Paso Robles, CA

Still waiting in a replace my washer over one month and have my mom on hospice at home with no way to wash her bedding daily!

3 years ago

Reply from First American Home Warranty

Sondra, Thank you for letting us know about your experience. Unfortunately, we have been seeing manufacturer shortages and delays, and want to apologize for the delay in having your appliance replaced. We see that at this time the service has been completed. We hope the next time you may need us, you will give us another chance to meet your needs.

Mar. 16th, 2022

check_circle

Verified Customer

star star star star star

Gail M Grayson-Gipson Dallas, TX

Professional, timely, courteous and knowledgeable

3 years ago

Reply from First American Home Warranty

Gail, We appreciate you taking the time to share your review here with us!

Mar. 16th, 2022

check_circle

Verified Customer

star star star star star_border

Sandra Norman Lakewood, CA

They have handled my few claims with professionals and quickly.

3 years ago

Reply from First American Home Warranty

Sandra, We appreciate you taking the time to share your review. It is wonderful to know that we were able to resolve your issue for you!

Mar. 10th, 2022

check_circle

Verified Customer

star star star star star_border

Joseph L Brown Detroit, MI

have not used it yet but have high confidence in the service

3 years ago

Reply from First American Home Warranty

Joseph, Thank you for sharing your review! We will be here for you should you need us in the future.

Mar. 3rd, 2022

check_circle

Verified Customer

star star star star star

nancy c long Louisville, KY

They came through for me on my first call

3 years ago

Reply from First American Home Warranty

Nancy, We appreciate you taking the time to share your review with us! It is wonderful to know that the tech was able to promptly service your claim.

Feb. 23rd, 2022

First American Home Warranty Reviews