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First American Home Warranty Reviews

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8.1

Overall Score

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Louisa Taylor Lancaster, TX

Great service, take care of there customer

3 years ago

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Reply from First American Home Warranty

Louisa, Thank you for sharing your feedback. We are thrilled to know that you were provided great service! We will continue to be here for you should you need us in the future.

Aug. 19th, 2022

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star star star star star

James Humphrey Rancho Santa Margarita, CA

Great product. Good price. I recommend it for everyone.

3 years ago

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Reply from First American Home Warranty

James, Thank you for sharing your review. We are thrilled to know that you recommend us! We will continue to be here for you should you need us in the future.

Aug. 19th, 2022

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star star star star star

Brown Beaverton, OR

Simple communicative easy to request service

3 years ago

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Reply from First American Home Warranty

Brown, We appreciate you taking the time to share your review with us!

Aug. 19th, 2022

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star star star star star

Ella Gibson Fayetteville, NC

They are always ready to help solve the problem.

3 years ago

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Reply from First American Home Warranty

Ella, We appreciate you taking the time to share your review with us!

Aug. 19th, 2022

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star star star star star

Janet Walling Grass Valley, CA

Very efficient turnaround when we filed a claim.

3 years ago

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Reply from First American Home Warranty

Janet, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Aug. 19th, 2022

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star star star star star

Charles J. Moses Carson, CA

They since out a competent repair that new his trouble

3 years ago

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Reply from First American Home Warranty

Charles, Thank you for sharing your review with us!

Aug. 19th, 2022

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star star star star star

Joany Prescott, AZ

Received technician who knew what to do.

3 years ago

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Reply from First American Home Warranty

Joany, We are elated to hear that contractor was able to resolve your issue for you! We look forward to being there for you, should you ever need us again.

Aug. 19th, 2022

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Rex Allen Hamilton Kingsville, TX

fast service when needed. understand delays do to current situation

3 years ago

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Reply from First American Home Warranty

Rex, We appreciate you taking the time to share your review with us!

Aug. 19th, 2022

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star star star star star

Aman Sheikh West Hills, CA

Reliable and responsibly representative fixed our problem

3 years ago

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Reply from First American Home Warranty

Aman, We appreciate you taking the time to share your review with us. It is fantastic to know that you had a five star experience!

Aug. 11th, 2022

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star star star star star

Jesse Stout Salinas, CA

Hassel free claims. Very timely response from vendors

3 years ago

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Reply from First American Home Warranty

Jesse, Thank you for sharing your review with us. It is wonderful to know that we were able to resolve your issue for you!

Aug. 11th, 2022

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star star star star star

Derek Birdsong Trail, OR

They have always given quick and reliable service's.

3 years ago

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Reply from First American Home Warranty

Derek, We appreciate you taking the time to share your review with us!

Aug. 11th, 2022

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star star star star star

Subbi and Rajesh Mathur Simpsonville, SC

For their prompt attention that gives me peace of mind.

3 years ago

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Reply from First American Home Warranty

Subbi and Rajesh, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Aug. 11th, 2022

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star star star star star

Lenore Babbitt Oklahoma City, OK

Quick and easy process to request service

3 years ago

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Reply from First American Home Warranty

Lenore, Thank you for your review! It is wonderful to know that you have found opening a claim to be easy. We will continue to be here for you should you need us in the future.

Aug. 11th, 2022

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RE Pflugerville, TX

Been very friendly and professional . Staff is very knowledgeable

3 years ago

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Reply from First American Home Warranty

We appreciate you taking the time to share your review with us! We will continue to be here for you should you need us in the future.

Aug. 11th, 2022

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star star star star star

Laura Gose Hope Mills, NC

Quick response time and easy to use website.

3 years ago

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Reply from First American Home Warranty

Thank you Laura for your feedback, we appreciate it!

Aug. 4th, 2022

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star star star star star_border

Sam francis Laguna Niguel, CA

They care about customers satisfaction the price is reasonable

3 years ago

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Reply from First American Home Warranty

Of course we do, Sam! Thank you for your review.

Aug. 4th, 2022

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star star star star star

Hattie Bryson Anderson, SC

They are experienced and do not pressure you.

3 years ago

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Reply from First American Home Warranty

Hattie, We appreciate you taking the time to share your review with us!

Jul. 28th, 2022

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star star star star star

Paul Haskins Cambria, CA

Excellent response when a home repair was required

3 years ago

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Reply from First American Home Warranty

Paul, Thank you for putting your trust in us! We are pleased to hear your claim has been resolved.

Jul. 28th, 2022

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star star star star star

Luis A Garza Laredo, TX

The claims that I have had have been processed quickly

3 years ago

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Reply from First American Home Warranty

Luis, Thanks so much for sharing your great feedback with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly! We look forward to being there for you, should you ever need us again.

Jul. 28th, 2022

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star star star star star

Agnes And Robert Florence, AZ

I have had First American for years and love their service.

3 years ago

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Reply from First American Home Warranty

Agnes And Robert, Thank you for taking a moment to share your review with us! We will continue to be here for you should you need us in the future.

Jul. 19th, 2022

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star star star star star

Henry Eugene Sheppard

responded to our request in timely manner

3 years ago

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Reply from First American Home Warranty

Henry, Thank you for sharing your review with us. It is wonderful to know that we were able to resolve your issue for you!

Jul. 19th, 2022

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star star star star star

Steve Oppenheim Beverly Hills, CA

They care about their customers and it shows.

3 years ago

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Reply from First American Home Warranty

Steve, We appreciate you taking the time to share your five star review with us!

Jul. 14th, 2022

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star star star star star

Pascal Renucci Palo Alto, CA

Quick turnaround to repair broken appliances

3 years ago

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Reply from First American Home Warranty

Pascal, Thanks so much for sharing your review with us!

Jul. 14th, 2022

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Milisha Arlington, TN

Ease of using the website for services and follow after the service is completed

3 years ago

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Reply from First American Home Warranty

Milisha, Thank you for sharing your review! We are so glad that you found it easy to navigate our website. We will continue to be here for you should you need us in the future.

Jul. 8th, 2022

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star star star star star

Marilyn Reynolds Weatherford, TX

THE SERVICE WAS PROMPT, COURTEOUS, AND EFFICIENT

3 years ago

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Reply from First American Home Warranty

Marilyn, We appreciate you taking the time to share your five star review with us!

Jul. 7th, 2022

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Jo Felder London, AR

Whenever I had an issue they were right on it.

3 years ago

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Reply from First American Home Warranty

Jo, Thank you for your review! We are thrilled to know that we have been able to be there for you when you needed it most.

Jul. 8th, 2022

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star star star star star

Mike Metzger Des Moines, IA

The service rendered was prompt and professional

3 years ago

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Reply from First American Home Warranty

Mike, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service.

Jul. 8th, 2022

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star star star star star

Daniel ojeda Upland, CA

There's not a big hassle in taking care of a claim

3 years ago

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Reply from First American Home Warranty

Daniel, We appreciate you taking a moment to share your review with us!

Jul. 7th, 2022

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star star star star star

Daniel Hackett Woodbridge, VA

Very easy to make a claim. Quick response time.

3 years ago

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Reply from First American Home Warranty

Daniel, Thank you for your review! We are so glad that you found it easy to submit your claim. We look forward to providing you great service in the future.

Jul. 7th, 2022

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star star star star star

J. Chowchilla, CA

They handled out my concerns in a speedy manner.

3 years ago

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Reply from First American Home Warranty

J, Thank you for sharing your review with us!

Jul. 7th, 2022

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star star star star star_border

charles wayne boudreaux Deer Park, TX

Only had 2 bad experiences in 18 years...pretty good percentage

3 years ago

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Reply from First American Home Warranty

Charles, We appreciate you taking a moment to share your review with us!

Jul. 8th, 2022

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star star star_border star_border star_border

Arisha Love Smith Tulsa, OK

For three months I've tried to obtain resolution to my stove not working, and keep getting the same BS response.

3 years ago

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Reply from First American Home Warranty

Hello Arisha,

Thank you for bringing this issue to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of the process. At this time, our records indicate second opinion contractor Accurate Service Company (Accurate Service Company) has been assigned to diagnose the failure to your wall oven. Please be advised, Accurate Service will contact you directly to schedule a mutually convenient appointment.

First American considers this claim pending.
Thank you,

Jul. 12th, 2022

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star star star star star

Judy Myers Columbia, MD

Their speed of communication for services is unparalleled.

3 years ago

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Reply from First American Home Warranty

Judy, Thanks so much for sharing your great feedback with us regarding your recent service! We are thrilled to hear that we were able to have this resolved for you so quickly. We look forward to being there for you, should you ever need us again.

Jun. 30th, 2022

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star star star star star

Adam Miller Laveen, AZ

Very helpful on getting my issues resolved

3 years ago

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Reply from First American Home Warranty

Adam, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Jun. 30th, 2022

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star star star star star

KimLee Houston, TX

Taking care of problems fast,polite, knowledgeable

3 years ago

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Reply from First American Home Warranty

KimLee, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Jul. 1st, 2022

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star star star star star

Norman Williams McCalla, AL

Very fair, very reliable and very good customer service

3 years ago

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Reply from First American Home Warranty

Norman, We’re grateful for your kind review!

Jul. 1st, 2022

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star star star star star

June Dennison Louisville, KY

Very professional Great customer service,

3 years ago

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Reply from First American Home Warranty

June, Thank you for sharing your five star review with us. We look forward to being there for you, should you ever need us again!

Jun. 30th, 2022

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star star star star star

Michele Rinn Omaha, NE

Awesome customer service. Easy to use app, quick response

3 years ago

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Reply from First American Home Warranty

Michele, Thank you for putting your trust in us! We are pleased to hear your concerns have been resolved.

Jun. 30th, 2022

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star star star star star

Cindy T Antioch, CA

Fast service, and the contractor they use was very nice.

3 years ago

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Reply from First American Home Warranty

Cindy, Thanks so much for taking a moment to share your awesome review with us!

Jun. 30th, 2022

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star star star star star

Kathleen Walker Apopka, FL

Professional, quick response, great service.

3 years ago

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Reply from First American Home Warranty

Kathleen, Thank you for sharing your review! It is fantastic to hear that we were able to promptly resolve your claim. We look forward to providing you great service in the future.

Jun. 30th, 2022

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star star star star star

Georgie Rucker Las Vegas, NV

I have a good service since I have contracted with them.

3 years ago

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Reply from First American Home Warranty

Georgie, Thank you for sharing your five star review!

Jul. 1st, 2022

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star star star star star

Richard S Mathena Kernersville, NC

Excellent customer service on the order placement

3 years ago

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Reply from First American Home Warranty

Richard, We appreciate you taking the moment to share your experience with us!

Jun. 23rd, 2022

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star star star star star

Joseph Stuckel Denver, CO

Great customer service. Love the people and service

3 years ago

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Reply from First American Home Warranty

Joseph, We appreciate you taking the time to share your awesome review with us!

Jun. 23rd, 2022

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star star star star star

Barry Halterman Lake Havasu City, AZ

Used twice great/quick service bothtimes

3 years ago

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Reply from First American Home Warranty

Barry, Thank you for sharing your review with us!

Jun. 23rd, 2022

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star star star star star

David Meadows Plant City, FL

They are responsive and easy to work with.

3 years ago

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Reply from First American Home Warranty

David, Thank you for sharing your five star review!

Jun. 23rd, 2022

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Mindy broad Marlton, NJ

Competent and efficient technician Replaced AC unit

3 years ago

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Reply from First American Home Warranty

Mindy, We appreciate you taking a moment to share your review with us!

Jun. 23rd, 2022

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star star star star star_border

Harry Hart Kingsport, TN

Easy to request service. Providers are professional and knowledgeable

3 years ago

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Reply from First American Home Warranty

Harry, Thank you for sharing your awesome review with us! We look forward to being there for you, should you need us again.

Jun. 23rd, 2022

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linda Union City, CA

staffs were friendly, efficient and answered questions in a timely manner.

3 years ago

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Reply from First American Home Warranty

Linda, We’re grateful for your kind review!

Jun. 24th, 2022

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James Saucier, MS

Cancelled tickets after accepting payment and never read my comments or they would have known what the problem was.

3 years ago

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Christine Thousand Oaks, CA

Contractors have the worse ratings with over 300 reviews on Yelp unresponsive customer service from first America. Takes months for repair

3 years ago

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