Liberty Home Guard: Read 733 User Reviews From Real Homeowners

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Robert

Abby R with LHG has amazing customer service skills and truly cares about helping others!

1 week ago

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KF Facility Services, LLC

GREAT CUSTOMER SERVICE, REPESENTIVE EXPLAIN EVERYTHING AND HANDELED IT RIGHT AWAY

1 week ago

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Verified Customer

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Janice Hughes Middletown, DE

My experience with Liberty Home has been great from the start. At 38 I purchased my first home and was treated very well when I called them to sign up. All my questions were answered and my concerns were explained. I have not had to file a claim but I have been told by other Liberty Home clients that the process is made very simple and easy to understand. The online access is also a great tool to have to get support etc.

4 years ago

Reply from Liberty Home Guard

Janice, thank you for taking the time to leave this wonderful review and a great rating. We are glad you chose us as your home warranty experts!

Jun. 25th, 2020

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Verified Customer

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Claudia Fraser Las Vegas, NV

Here’s my shout out to Liberty Home Guard for the wonderful service I have gotten and their amazing help. It has been an super difficult moment in our lives, I've been without an income for 2 months as my business is within Geriatric Living Communities. I'm sending this review to identify Liberty as one of the great American businesses that truly care about the customers! To all your employees... stay well and thank you for all you do.

4 years ago

Reply from Liberty Home Guard

Claudia, thank you for taking the time to leave this wonderful review and a great rating! We are looking forward to continuing to providing you with excellent service in all your system and appliance needs.

Jun. 11th, 2020

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Verified Customer

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Leslie Butler

We filed a claim last week on our broken fridge, we’ve been quarantined up in the catskills and made the mistake of overstuffing the refrigerator. This was entirely our fault and we were honest about it to the good folks of Liberty, they paid out $500.00 towards a new $750.00 fridge which retails for $950, we paid the $250 difference. Just like that - BRAND NEW FRIDGE! Thank you for being so helpful during this difficult time!

4 years ago

Reply from Liberty Home Guard

Leslie, thank you for taking the time to leave this wonderful review and a high rating! We are so happy we were able to assist you during these trying times.

Jun. 5th, 2020

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Absolute HVAC Guys Llc

Liberty Home Guard is a pleasure to work with, they always look out for their customers and their contractors!

2 weeks ago

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Grand Star Texas LLC

Ronald S from Liberty Home Guard was professional, easy to talk to, and made the process smooth. Highly recommend!

2 weeks ago

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Adam Turner

Robert R went above and beyond to help. His dedication to resolving the problem was truly impressive. Five stars!

3 weeks ago

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Castle care Plumbing

Lyn C provided excellent service. Professional,courteous and knowledgeable . Highly recommended Great company

4 weeks ago

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Angelo Dambrosio

Robert was a great help. He made everything very clear for me and we were able to get the process done and over with very quickly..

1 month ago

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Ken's Appliance

Customer Service is very helpful. Really appreciate speaking with Orion Ivy to resolve my issues. Very professional support

1 month ago Edited December 5, 2024

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Military Air

Andrew has excellent customer service. A wonderful experience on my end. He helped me with everything and made it a quick and easy phone call.

1 month ago

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chase jacobs

Franklin A was top notch service! He helped me out very much setting up my companies portal! I appreciate all your help Franklin!

1 month ago

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Habib Rajabi

The liberty home guard customer service is great , I talked to woodley , he was very responsive and professionally explained everything thing .

1 month ago Edited December 6, 2024

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Jessica Hockett

Selenia was very helpful over the phone when trying to hash out a problem. She knew what to do and handled it quickly. Thanks for great service!

1 month ago

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Aaron Gondolfi

Axel G. was great. His customer service is top of the line. He got me authorization quick. Upmost respect he has. Thank You, Aaron G. owner of Cumberland Appliance Service

2 months ago

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Mike Adamson

Woodly is amazing to collaborate with he’s always positive and always helpful. On top of the way he wakes it a very smooth transition to handle the tasks at hand.

2 months ago

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Comfort Plumbing Control

Jeff Luna, Great servie when working with him, Fully recommended 100% jeff and JP both fantastic fellas, Always put our team as a priority. -USAPLUMBING

2 months ago Edited December 3, 2024

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Samuel Belnap

Jeff L was very helpful to our company who is a service provider of Liberty Home Guard. He helped me clear up a few issues so we could move our claims forward.

2 months ago Edited November 15, 2024

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John Ramos

Had excellent service from the customer service reps such as Galileo G., who always make the process fast and easy. Not to mention they are always kind and helpful.

2 months ago Edited October 8, 2024

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Ultimate Fast Restoration

Woodley at Liberty is an awesome person to work with. He is very professional and knowledgeable person that knows all aspects of his work. Very helpful and love working with him.

3 months ago Edited October 31, 2024

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Richard Cook

Joseph was a huge help. Over the past seven years, he saved us thousands. We’re now covered for everything from appliances to roof and plumbing leaks. It’s great to finally have peace of mind.

3 months ago

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Christa Battista

Our plumbing company has worked for this company twice now and both times have been great! Specifically with JP L. on the phone today. He was great to deal with as well as everyone else. Highly recommend using this company!!

3 months ago

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Nationwide HomeService

Woodley L is fantastic to work with! He’s professional, reliable, and always goes the extra mile to ensure everything runs smoothly. His dedication and expertise make him a valuable asset!

3 months ago Edited December 1, 2024

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Yvonne Montenegro

Your customer service rep, JP, helped me when I called regarding the status of a repair service on a washer. JP was friendly and provided me with the information for this service call that I neede.

3 months ago

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Mr Rooterman Bay Area

James R Assisted me in getting my inquiry resolved. He was very helpful,courteous and professional. He paid attention to details and was able to produce a solution Highly recommended company and staff

3 months ago Edited November 26, 2024

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Miguel Delgado

Professional and courteous, best home warranty

3 days ago

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Ilya Dranitski

Helped with all the issues I've had. Good service :)

3 days ago

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Aidyalaydi

Thank you jp and jeff l for helping me

5 days ago

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Aidy

Thank you Abby R and lyn c for helping me

1 week ago

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Hasan Aidi

Thank Abby r and lyn c for helping me

1 week ago

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Jesen Rex

JP L was a great help and very easy to speak with handle my case with easy

1 week ago

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Gabriella Grayfer

Christi S Was very helpful and helped very effectively and quickly. Thank you

1 week ago

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Sara Hassan

Karen A was great and took care of my issue in a timnly manner

1 week ago Edited December 12, 2024

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Richs Plumbing

Great Customer service took care of our concerns quickly Thanks!

1 week ago

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Manny Appliance

I want to thank Ray for his competence professionalism. Success to you Ray

1 week ago

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Verified Customer

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Lindsay Wilkins Albuquerque, NM

I bought their one year policy and they’ve been super helpful. They made sure I understood the policy and all of the paperwork. I’ve called them countless times and they send over a professional ready to do the job quickly every single time.

4 years ago

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Verified Customer

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Sharon Bennett Alpharetta, GA

I had a claim that was my fault, and they covered it with no problem at all! Yes, I had to pay a deductible, but they took care of paying for the repairs. Between the repairs and the labor, Liberty paid nearly $500, and I had to pay a $100 deductible.

4 years ago

Reply from Liberty Home Guard

Shannon, thank you for your kind words and the high rating!

Jun. 18th, 2020

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Verified Customer

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Fernando Battle Bluefield, WV

I had a great experience from beginning to end with Liberty Home Guard. From the submitting my claim up until I got my new dishwasher. The process for even receiving a rebate on my initial purchase was super-fast. Liberty Home Guard truly is revolutionizing the way home warranty companies work. I already recommended it to a few friends!

4 years ago

Reply from Liberty Home Guard

Thank you for taking the time to leave this wonderful review and high rating! We are looking forward to continuing to providing you with excellent service in all your system and appliance needs.

Jun. 11th, 2020

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Verified Customer

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Gervase Garrett Horn Lake, MS

I have had my home warranty coverage with multiple companies over the last 25+ years and I must say that Liberty Home has been the most reasonable cost of all of them but in addition, they really do care a lot about their customers. Greatly appreciate everything you did for me during this time.

4 years ago

Reply from Liberty Home Guard

Thank you for taking the time to leave this wonderful review and high rating! We are looking forward to continuing to providing you with excellent service in all your system and appliance needs.

Jun. 11th, 2020

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Verified Customer

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Kylie Rogers

They managed to get my fridge fixed in no time, having this plan saved me a lot of trouble. I appreciate their willingness to work with their customers under all circumstances, Jonathan knows what I mean, thank you again to Jonathan for assisting me in getting my claim filled.

4 years ago

Reply from Liberty Home Guard

Thank you for the kind and honest feedback! We will pass your kind words to Jonathan.

Jun. 5th, 2020

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James O'Rourke (A2Z APPLIANCE REPAIR)

Woodley was very, very helpful, quick and professional in getting an answer. Thank you Woodley.

2 weeks ago

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Teance K Godfrey

Hannah assisted with a vendor related call and handled the call quickly and efficiently.

2 weeks ago

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Joshua Lee

Mr. JP L was very informative and very helpful 5 star + review awesome customer service

2 weeks ago

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Ntek

Good pay and fast responses through client services Spoke to Ronald very helpful rep

2 weeks ago

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Ashley Alex

Woodley L was amazing to work with!! Helped me get the issue resolved with in a few minutes!!

3 weeks ago

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RAFAEL ROSARIO

customer service its really professional thank you franklin for the help really polite person

3 weeks ago Edited December 1, 2024

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Christian Einrev

Great service by Jeff, I spoke to him about an onsite approval and he was quick to assist and get what I called for.

1 month ago

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Hector Dominguez

Had the privilege of speaking with Franklin A. Great and friendly customer service. Thank you again buddy.

1 month ago

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Lisa Allen

Robert R ~ did a great job today. We had a huge issue with getting paid on an invoice and he was a great help today.

1 month ago

Liberty Home Guard Reviews