Liberty Home Guard: Read 733 User Reviews From Real Homeowners

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Robert Chandler

Franklin was very helpful He took care of all of my knees and questions that I asked. He was very polite and he got to the point. I would recommend giving him a 10 star if I could.

1 month ago

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Jobi Valdivia

I called and was assisted by James R and what a pleasure to speak with him, his customer service skills are top notch he’s kindness and vive makes it a great experience to call Liberty Home Guard.

1 month ago Edited November 11, 2024

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Austral Enterprises LLC

This has been a pleasant experience working with the Liberty team, with Ward, and especially with Lyn Cruz. They are doing an excellent job with their contractors and clients.

1 month ago Edited November 11, 2024

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Maria Holguin

Five stars! Agent Lyn C. efficiently processed the home warranty work order with expertise and excellent communication and bilingual that is a plus …highly recommend!" Thank you Nevada Home Repairs

1 month ago Edited November 1, 2024

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scott spurlock

Woodley L. is a standout agent who genuinely cares about his customers. It’s always a pleasure to talk to him. He knows his stuff and is super approachable. Definitely recommend him!

1 month ago Edited November 1, 2024

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THE LANGU MEDIA HOUSE ADMIN_vendors

Mr. L. was the most helpful agent I’ve spoken with within the LHG network. He was very helpful & made me feel welcome as a newer partner on the team, Thanks! JP L. Authorization Department Liberty Home Guard

1 month ago

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Teresa Cornell

When I called about my refrigerator issues, Liberty Home Guard sent a friendly technician who was knowledgeable and resolved the problem efficiently. I’m very happy with their service!

1 month ago

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David Arakelian

I am incredibly grateful to Woodley L for the outstanding support he consistently provides us. His expertise and dedication make a huge difference, and his assistance is always timely and thorough. Woodley's commitment to helping our business succeed truly stands out. Thank you for all you do!

2 months ago Edited November 19, 2024

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Corridor Comfort

This morning I was having some issues with a particular portion of the technician portal. JP L. answered my phone call and took the time to gather all of my information and quickly resolve my issues. It is always appreciated when one person can help you out and don't have to keep sending you to different departments. Thanks JP

2 months ago

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Melvyn Malone

I recently had to file a claim, and the experience was a lot smoother than before. Alex, the associate who helped me, made the whole process easy. A few years ago, filing a claim was a frustrating experience with another home warranty, but this time with Liberty it was much more efficient and hassle-free.

2 months ago

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Brenda Peters

I needed repairs for my built-in microwave, and Liberty Home Guard provided excellent service. The technician arrived on time, and his expertise made the repair seamless. Their appliance warranty coverage gives me peace of mind!

2 months ago

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Dwayne Bailey

JP L. at Library Home Guard Warranty Company was absolutely fantastic. He provided exceptional service throughout the entire process. His knowledge and expertise were evident, and he was always quick to respond to my questions. I highly recommend JP and Library Home Guard Warranty for anyone in need of reliable home warranty coverage.

2 months ago

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Ahmed habassi

Guys you are amazing I enjoy working with your team especially thanks to JP and Ray R.. Im doing my best to convince my customers to change their home warranty contracts with LHG We are partners and I believe we will grow together

2 months ago

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Dennis Jingo

Selenia C is an exceptional team member at Liberty Home Guard. Her attention to detail, clear communication, and timely coordination make every work order process smooth and efficient. Selenia’s professionalism and dedication to supporting contractors and clients are greatly appreciated. – Longview Services LLC

2 months ago Edited December 2, 2024

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Michael Mikulak

Our rep was Jeff L. helped us out !! Would recommend asking for him!!!!!!!!!!! He gave us the answers that we needed in a expeditious way. Would recommend asking for him!!!!!!!!!!! You can tell that he has been doing this a while.

2 months ago

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Peter Blankenship

I was pleasantly surprised by the responsiveness of Liberty Home Guard! When my heating system started having issues in the middle of winter, I contacted them right away. They sent out a qualified technician the same day, who diagnosed the problem quickly and made the necessary repairs. It's comforting to know I have such dependable coverage.

2 months ago

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Mayra Bido

Alex provided exceptional customer service! He was friendly, attentive, and went above and beyond to ensure all my needs were met. His quick responses and genuine care made the entire experience smooth and enjoyable. I highly recommend Liberty Home Guard!

2 months ago

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Zelena Cortez

We have worked with Liberty Home Guard for a couple years total. As a contractor perspective, it has been great working with this home warranty company. The easy for working with the authorization department, access to work orders & updates through the online portal and the easy of completing the work orders all the way through the payment process has been pleasant. Most recently I spoke with JP Luna and he was extremely helpful as we work through a specific work order and getting the necessary approval to property service the client. Thank you!!!

3 months ago

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Chloe Dennis

Liberty immediately reached out to a nearby service provider when I reported an issue with my refrigerator. The technician arrived promptly, identified the problem, and Liberty took care of ordering the necessary part. Once the part was delivered, the technician returned to complete the repair. Liberty was fantastic with their follow-ups, ensuring everything was handled smoothly.

3 months ago

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Renata Garrison

I had a plumber at my house the very next day to fix a burst pipe. The service was incredibly fast and efficient! I'm really impressed with how fast Liberty Home Guard responded and resolved the issue. Liberty’s support has been a breath of fresh air compared to my past experiences with other home warranty companies. I can always count on them to handle everything the right way. They are very dependable!

3 months ago

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AirGonomics Heating & Cooling

I am a LHG HVAC contractor. Alex Castillo has regularly provided me with expedited, informative service. Thanks Alex.

1 week ago

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john anderson

Jeff L was an outstanding guy. organized and always on top of things. makes every operation smoother. A true pleasure!

1 week ago Edited December 17, 2024

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Robert B

I can't say enough good things about Abby R. She's always patient and positive and really goes out of her way to help others and resolve issues.

2 weeks ago

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Michael Shields

Karen A was tremendously helpful with the onboarding process. I look forward to working with Liberty Home Guard in the future!

2 weeks ago

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James Adelard

I dealth with Alex C and he was great. He took the time to explain and help me with processing this claim. He really cares about helping people.

2 weeks ago

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Christina Byrd

Ronald S in vendor relations is really helpful and make sure all of my questions get answered and any issues get resolved. Awesome company

2 weeks ago

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Victor solis

I want to thank Christi S for the assistance she provided me. I do appreciate that she is willing to help and give support as well

2 weeks ago Edited December 16, 2024

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Adam Hamilton

Hannah C helped us on the job that was assigned to us, she followed through till the end and got us the information needed. she has a nice energy whenever she is on the call

1 month ago

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Fiona Lugambwa

Abby Reyes is one of the best, she has excellent customer service skills.Thank you for all your assistance Abby. Much appreciated. Fiona @Harmony Contracting LLC

1 month ago Edited December 9, 2024

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Jermaine Watson

Selenia C Thank you very much for being kind and incentive to my needs to get our customer taken care of with your professionalism and great customer service

1 month ago

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Maraj Ramlal

JP L. is a fantastic person to work with. It was our first time working through a claim and JP was very helpful, patient and understanding. Thank You JP we appreciate it!!

1 month ago

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Rennova Solutions

We have had a wonderful experience working with Liberty Home Guard, their agent Abby R has been very helpful, she is very polite and always have a great attitude.

1 month ago Edited November 15, 2024

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J&Z Plumbing LLC

James R's customer service is amazing. He went out of his way to help my team today! Assessed the issue and was able to quickly resolve my concerns. Thank you so much James!

1 month ago Edited December 12, 2024

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Sophia Page

Woodley L. was outstanding and incredibly helpful as a vendor for your team. I genuinely appreciate how seamless and efficient it was to get things done. Thank you!

1 month ago

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Alfonso Elias

I spoke with Olivia C today, she is awesome! She is very nice and kind and she made sure I didnt have anyother concerns before we hung up. She is doing a great job! Kevin M

1 month ago Edited December 16, 2024

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Ray Taylor

Woolley was a very helpful agent I’ve spoken with within the LHG network. He was very helpful & solved any problem and question I had with repairs work orders , Thanks!

1 month ago

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bill blankenship

This was our first time using LHG as a Technician and the customer service rep Selenia Cambero was amazing. She walked us through the process quickly and easily and we were able to get our mutual LHG customer taken care of.

2 months ago

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Erlene Martin

I had trouble with my air conditioning unit during a heatwave. The HVAC technician from Liberty Home Guard was quick and efficient, ensuring my home was cool again. I appreciate their top-notch service and prompt response!

2 months ago

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LITTLE BIG PLUMBING

Rated 5 out of 5 stars Alex C. clearly communicated and… Alex C. clearly communicated and referred me to proper department for other resolution as needed Date of experience: October 15, 2024

2 months ago

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Melisande Manning

Alex C. assisted me with two service appointments. He was patient when listening to me speak and patient when responding. Definitely a professional as he helped me resolve the issues I needed to address. Thanks Alex.

2 months ago

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Dennis Jingo

JP is a great team mate in the liberty home guard community. Spent an hour resolving our issues with no show clients, change orders and clearing how the company works. Thabks alot jp

2 months ago Edited October 18, 2024

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Aleksey Chursin

Annie N is wonderful! She is always helpful, caring, and makes things simple. Her hard work and friendly attitude really stand out. I truly appreciate her support and recommend her to everyone!

2 months ago Edited December 16, 2024

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Summit National

"Jesus G provided excellent customer service from start to finish! He was very helpful and made everything so easy for me. It’s wonderful to see someone who truly cares about their work. I would definitely recommend this company because of Jesus. Thank you for your amazing help

3 months ago Edited December 16, 2024

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Ann Robertson

Jean provided wonderful support and professionalism. He took the time to explain the home warranty policy in detail, showing patience and courtesy. His service was exceptional, and I’m very impressed with Liberty Home Guard’s coverage. Thank you so much Jean!!!

3 months ago

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keith Bohanon

Ronald S. goes above and beyond... Ronald S. goes above and beyond every time we work with him! The vendor relations department at Liberty Home Guard always does great but Ronald stands out! Thank you for the service you provide.

3 months ago Edited October 29, 2024

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LEE ARDEN

I had a great experience with the service I received! The team was professional, responsive, and attentive to my needs especially, JP. Everything was handled smoothly and efficiently. I’m very satisfied and would definitely recommend them to others

3 months ago

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hank frank

Ray R was very helpful he was able t take care of the issue at hand. Thanks.

5 days ago

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5 stars!

Alex C was very knowledgeable and efficient when providing me service.

1 week ago

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Cory Wyatt

Jesus G was wonderful. Took the time to listen and help me. Worked quickly and efficiently!

1 week ago

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Steven Coaltraine

I spoke with Ivy Orion she was professional & very helpful, she is a great CSR agent!

1 week ago

Liberty Home Guard Reviews