Liberty Home Guard: Read 554 User Reviews From Real Homeowners

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VICKYYY L

Mr. Ray R, not only has helped me but have me the best service I have ever experienced.

2 days ago

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Beyond relief services

Mary S is a very nice representative. She help with my concern. Thank you mrs mary

4 days ago

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Taha Sarfraz

Ray R is very efficient to follow up the with application and helped me to complete the process.

4 days ago

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Alfonso Elias

I spoke to MARY S., she was great, kind, and very nice to talk to. She took care of me quick.

5 days ago

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Medardo Perez

Very good service, they gave us the solution we needed to complete our service. Thanks Woodley Lorcin

1 week ago Edited October 29, 2024

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David Proctor

J P L. as always is very helpful in getting us in lined up with customers needs , to get job completed It 's always great to work with him

2 weeks ago

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Ryan McLean

JP was very knowledgable answering my questions, JP was Quick to direct me to what I needed to accomplish. JP is outstanding to work with.

3 weeks ago

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Reliant Electric

We had the pleasure to speak to Lorcin Woodley, it was great having someone that knows how to help technicians right away. Thank you

3 weeks ago

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Elmas Pierre

One of thee best appliance warranty companies out there..very professional, efficient, and outstanding when it comes to satisfying the customer..

4 weeks ago

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Mishel Services LLC

Axel G. went the extra mile to find a solution to my complex issue, even though it took a bit of time. Their dedication to customer satisfaction is impressive

1 month ago Edited November 5, 2024

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Ricardo Fernandez

Woodley took care of my service request in timely manner and was sure that my needs were addressed before I got off the phone with him. Thank you for being thorough today.

1 month ago

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Samuel Belnap

Woodley L. is a great authorizer! We are a service provider and Woodley was very helpful advancing claims for us so we could serve Liberty customers faster!

1 month ago

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John Ramos

Had excellent service from the customer service reps such as Galileo G., who always make the process fast and easy. Not to mention they are always kind and helpful.

1 month ago Edited October 8, 2024

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Zaid Moayad

I was talking to Jp about a problem with work work and he handled it as easy and smooth as possible. I really recommend him as a professional problem solver.

1 month ago Edited September 19, 2024

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John Villegas

Luis J. is great helping us resolve and complete calls. When we cant get a hold of home owners luis Goes over and beyong to make sure job is complete. Great customer service.

2 months ago Edited October 7, 2024

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Yvonne Montenegro

Your customer service rep, JP, helped me when I called regarding the status of a repair service on a washer. JP was friendly and provided me with the information for this service call that I neede.

2 months ago

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Rock Hill

Karen is always helpful when I call in and responsive to all my questions.

1 day ago

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Feras Abuzenah

Great customer service and very helpful. Thank you very much

3 days ago

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william peterson

A very nice person who provided me with easy to understand information

4 days ago

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Chris Ramirez

Brian was very kind and helpful (: Definitely great customer service

6 days ago

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vix maintenanceco

I spoke with JP L. and he was very nice and excellent in helping us.

6 days ago

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VJ Plumbing

Woodley L. great customer service and knowledgeable thank you.

1 week ago

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Esteban DeLeon

Woodley L. with liberty is great to work with, and I enjoy our constant business.

1 week ago

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Verified Customer

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Janice Hughes Middletown, DE

My experience with Liberty Home has been great from the start. At 38 I purchased my first home and was treated very well when I called them to sign up. All my questions were answered and my concerns were explained. I have not had to file a claim but I have been told by other Liberty Home clients that the process is made very simple and easy to understand. The online access is also a great tool to have to get support etc.

4 years ago

Reply from Liberty Home Guard

Janice, thank you for taking the time to leave this wonderful review and a great rating. We are glad you chose us as your home warranty experts!

Jun. 25th, 2020

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Verified Customer

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Claudia Fraser Las Vegas, NV

Here’s my shout out to Liberty Home Guard for the wonderful service I have gotten and their amazing help. It has been an super difficult moment in our lives, I've been without an income for 2 months as my business is within Geriatric Living Communities. I'm sending this review to identify Liberty as one of the great American businesses that truly care about the customers! To all your employees... stay well and thank you for all you do.

4 years ago

Reply from Liberty Home Guard

Claudia, thank you for taking the time to leave this wonderful review and a great rating! We are looking forward to continuing to providing you with excellent service in all your system and appliance needs.

Jun. 11th, 2020

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Verified Customer

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Leslie Butler

We filed a claim last week on our broken fridge, we’ve been quarantined up in the catskills and made the mistake of overstuffing the refrigerator. This was entirely our fault and we were honest about it to the good folks of Liberty, they paid out $500.00 towards a new $750.00 fridge which retails for $950, we paid the $250 difference. Just like that - BRAND NEW FRIDGE! Thank you for being so helpful during this difficult time!

4 years ago

Reply from Liberty Home Guard

Leslie, thank you for taking the time to leave this wonderful review and a high rating! We are so happy we were able to assist you during these trying times.

Jun. 5th, 2020

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Maria Luisa Baque Manzo

Liberty has one of the best customer service. i love to work with Jeff L... he is one of the best..

2 weeks ago Edited October 16, 2024

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Dmitry

I want to say thank you to Alex C. for the polite, competent and efficient service! I'm so glad to work with you!

3 weeks ago

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All Home Solutions Llc

Today was a great day these people have helped me solve my problems. LIBERTY HAS A VERY PROFESSIONAL STAFF Mary S and Abby R Thnak you

1 month ago Edited November 4, 2024

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Signature Appliance LLC

Ronald S., was very helpful! He was kind and patient. I appreciate great customer service and Ronald is one of the good ones! Thanks, Ronald!

1 month ago

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Elle H.

It's a pleasure working with Alex C.. He's friendly, professional, and helps us get the job done to serve Liberty Home Guard's customers.

1 month ago

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Sidique Dabo

This company is one of the few that actually take good care of their partners. In the last 4 years with them, I have had any issues with them.

1 month ago

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Thrift Appliance Repair and Service

JP L. is a a professional and great representative of Liberty Home Guard. He helped me complete a diagnosis, and I greatly appreciate it.

1 month ago

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Hector Garcia

Amazing customer service I was helped by JP today. He was very helpful and never felt rushed off the phone. We need more customer service like this.

1 month ago

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Tony Cuellar

Thank you Lyn C for all your support and patience. It was definitely a pleasure conversation with u today your guys are a great team!!!

1 month ago Edited November 4, 2024

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Evan Williams

Easy and efficient service from JP L., time is of the essence as a small business owner but he easily helped me through the claim process. Thx JP!

1 month ago

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Colton Nelson

Jeff L. was the man he took care of every issue I had quickly. We got disconnected and he called me back immediately. Great customer service rep.

1 month ago

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Aaron Sapp

Great communication and service given thanks

13 hours ago

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Emet Plumbing

Woodley L. was great with the authorization department

5 days ago

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Zela Khiangte

Woodley was great! Went above and beyond!

6 days ago

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Verified Customer

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Lindsay Wilkins Albuquerque, NM

I bought their one year policy and they’ve been super helpful. They made sure I understood the policy and all of the paperwork. I’ve called them countless times and they send over a professional ready to do the job quickly every single time.

4 years ago

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Verified Customer

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Sharon Bennett Alpharetta, GA

I had a claim that was my fault, and they covered it with no problem at all! Yes, I had to pay a deductible, but they took care of paying for the repairs. Between the repairs and the labor, Liberty paid nearly $500, and I had to pay a $100 deductible.

4 years ago

Reply from Liberty Home Guard

Shannon, thank you for your kind words and the high rating!

Jun. 18th, 2020

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Verified Customer

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Fernando Battle Bluefield, WV

I had a great experience from beginning to end with Liberty Home Guard. From the submitting my claim up until I got my new dishwasher. The process for even receiving a rebate on my initial purchase was super-fast. Liberty Home Guard truly is revolutionizing the way home warranty companies work. I already recommended it to a few friends!

4 years ago

Reply from Liberty Home Guard

Thank you for taking the time to leave this wonderful review and high rating! We are looking forward to continuing to providing you with excellent service in all your system and appliance needs.

Jun. 11th, 2020

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Verified Customer

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Gervase Garrett Horn Lake, MS

I have had my home warranty coverage with multiple companies over the last 25+ years and I must say that Liberty Home has been the most reasonable cost of all of them but in addition, they really do care a lot about their customers. Greatly appreciate everything you did for me during this time.

4 years ago

Reply from Liberty Home Guard

Thank you for taking the time to leave this wonderful review and high rating! We are looking forward to continuing to providing you with excellent service in all your system and appliance needs.

Jun. 11th, 2020

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Verified Customer

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Kylie Rogers

They managed to get my fridge fixed in no time, having this plan saved me a lot of trouble. I appreciate their willingness to work with their customers under all circumstances, Jonathan knows what I mean, thank you again to Jonathan for assisting me in getting my claim filled.

4 years ago

Reply from Liberty Home Guard

Thank you for the kind and honest feedback! We will pass your kind words to Jonathan.

Jun. 5th, 2020

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Derek Beatty

Woodley is a pleasure to work with and gets stuff done what an amazing team keep it up guy's

2 weeks ago Edited October 29, 2024

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Giora Katzin

JP L. was amazing he was courteous and help me with my issue quickly and efficiently

3 weeks ago

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J Hall

Woodley was a pleasure to work with! He explained everything quickly and effectively

4 weeks ago

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Alexander Lamptey

I’m am contractor, but particularly love how fast LHG takes care of their customer with prompt approval to diagnosis

1 month ago

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Brittany Martinez

JP L was very helpful and patient with me and he was very thorough. He made the experience pleasant.

1 month ago

Liberty Home Guard Reviews