Liberty Home Guard: Read 733 User Reviews From Real Homeowners

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AQS HVACPlumbing

Just purchased a warranty plan and boom my sump pump stoped working, so I file a claim and it was covered literally next day. Liberty home guard saved me a lot of money and from headache. Just imagine how much would me cost to remediate my basement.

6 days ago

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agreiff1583

Liberty home guard has Been great! As a contractor, I noticed how well they take care of their customers from rapid response to approving repairs and paying the technicians in a timely manner They have been A+ It makes my life a little bit nicer because the customer is happy, and when the customers happy everyone is happy. I highly recommend Liberty Home Guard to everyone

1 week ago

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Emily Fuller

I've had the pleasure of working with Ronald at Liberty Home Guard as my account manager, and I couldn't be more impressed. Ronald is professional, knowledgeable, and always goes above and beyond to ensure everything runs smoothly. His attention to detail and prompt response have made working with Liberty Home Guard a stress free experience. I highly recommend Ronald and Liberty Home Guard to anyone looking for a home warranty provider.

1 week ago

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GCAR

Noel A provided me with a 5 STAR PERFORMANCE of his knowledge, professionalism, eagerness, patience, and problem-solving skills in processing my ticket . EXTREMELY SATISFIED! AWESOME JOB--Noel! Superb Job! 5 - Star Performance

1 week ago Edited December 12, 2024

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Aidy hasan

Your professionalism and positive attitude are truly appreciated, and I am grateful to have someone like you on our team. Please know that your contributions are highly valued, and I look forward to seeing more of your exceptional work in the future. Jhon D

1 week ago

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TI Constant

I recently interacted with Jesus G from Liberty Home Guard, and I was thoroughly impressed with his professionalism and efficiency. He was not only knowledgeable but also very patient in addressing all my questions. The entire process was smooth and stress-free, thanks to his excellent customer service. If you're looking for someone who truly cares about customer satisfaction, Jesus G is the person to talk to! Highly recommend him and Liberty Home Guard.

2 weeks ago Edited December 12, 2024

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Hasannn Aiiidy

Dear Woodley L, I hope this message finds you well. I wanted to take a moment to personally thank you for the exceptional assistance you provided. Your professionalism, efficiency, and dedication truly stood out and made a significant difference in resolving my concern. It's rare to encounter someone as attentive and reliable as you, and I deeply appreciate the care and effort you put into ensuring everything was handled smoothly. Your support did not go unnoticed, and it made the process much easier for me. Thank you once again for your outstanding service.

2 weeks ago

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Hasan Aidy

"I want to extend my deepest appreciation to Bradley L for his outstanding assistance and exceptional service. His professionalism, expertise, and genuine dedication left a lasting impression on me. Bradley's remarkable ability to handle my concerns with such patience and care truly sets him apart. He is not only an invaluable asset to his team but also a shining example of excellence in customer service. Thank you, Bradley, for going above and beyond to ensure everything was handled perfectly.

2 weeks ago

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Hasan Aidy

"I would like to commend Jp Luna for their exceptional performance and dedication. Your attention to detail, strong work ethic, and unwavering commitment to excellence have truly set you apart. You continuously demonstrate professionalism, reliability, and a proactive approach that makes a significant impact on our success. Jp, your positive attitude and willingness to go above and beyond inspire everyone around you. Thank you for being an invaluable member of the team and for always striving for greatness. Keep up the outstanding work!

2 weeks ago

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Michael Williams

I had the pleasure of speaking with Ms. I during my application process to join Liberty Home Guard's contracting network. Her assistance was invaluable and made the process seamless, as she expertly guided me through signing up and submitting all the necessary documents. She was very professional, and it was clear that her level of customer service was genuine. I look forward to working with her again as I continue my endeavors with Liberty Home Guard.

2 weeks ago

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Hasan Alydii

"I would like to take a moment to recognize Lyn Cruz for their outstanding performance and dedication. Lyn consistently goes above and beyond to ensure tasks are completed with excellence and precision. Their positive attitude, strong work ethic, and willingness to support their team make them an invaluable asset to our organization. Thank you, Lyn, for your hard work and for setting such a high standard of professionalism!" Lyn Cruz

2 weeks ago Edited December 9, 2024

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John NGW

Liberty Home Guard has been an excellent choice for home warranty coverage! Their customer service is responsive, knowledgeable, and always eager to help. Claims are processed quickly, and the service technicians they dispatch are professional and skilled. They offer a wide range of coverage options, making it easy to find a plan that fits specific needs and budgets. I’ve been impressed with their reliability and commitment to resolving issues promptly. Highly recommend Liberty Home Guard for peace of mind and dependable home protection!

3 weeks ago

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Majesty Plumbing, LLC

Having worked with many home warranty companies over the years, it is plain to see that Liberty Home Guard has a culture of customer service. Any time I have had to speak to a representative ther, the experience has always been pleasant. I spoke to Karen Acosta today to answer some question regarding an issue we were having with the online portal. She was extremely patient while I gave my long explanation of what the issue was. Afterwards, she kindly assisted me and came up with a plan for a solution. I wish all businesses would operate with the demeanor and attitude of Karen and all the people I have so far interacted with at Liberty Home Guard.

1 month ago

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Aircon Repair

As an HVAC company, it's great to work with Liberty. At Aircon Repair (www.airconrepair.com) we love working with them and their customers to get them fast AC relief when their AC units break.

1 week ago

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Hasan Alaydi

I would like to express my sincere gratitude and appreciation for Jp L. Your dedication, hard work, and positive attitude have made a significant impact. Your commitment to excellence and your willingness to go the extra mile have not gone unnoticed. Thank you for being an essential part of the team. Keep up the outstanding work!

2 weeks ago Edited December 6, 2024

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Ahmad mayar

Jesus G is an outstanding customer service agent at Liberty Home Guard. He is professional, attentive, and goes above and beyond to address concerns promptly and efficiently. His friendly demeanor and dedication to providing excellent service make him a pleasure to work with. Highly recommended!

2 weeks ago

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Stan Smart Solution Appliances

I’d like to express my gratitude to Liberty Home Guard—it’s the best warranty company I’ve ever dealt with! I’ve never encountered any issues and always have positive experiences. I also want to give special recognition to Woodley L—an absolute professional! Thank you!

2 weeks ago

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Fixitdoc Repair

Great company to work for they send calls I go out and usually get done in the same day. They also pay in the same day. Usually, the customer service rep authorize the pricing first time without negotiations. I just honestly love working for the company. I mean, they are very good company

2 weeks ago

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Lindsay Morgan

Yarisa D, one of the representatives for vendor relations was very cordial and helpful with signing us on as vendors for the Central Oregon area. She helped us get setup online for the vendor portal to get our first work order accomplished!

3 weeks ago

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TTS MULTI SERVICES CORP

It was best Working with Liberty Home Guard . As a home warrenty company Liberty home Guard stands at top and the best part is their answering service . Franklin A. & Ronald S ia the best to assist Thanks , Daniel Gabric TTS MULTI SERVICES CORP

3 weeks ago Edited December 9, 2024

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Victor

I recently worked with Woodley from the Authorization Department and his service was exceptional! He was knowledgeable, prompt, and incredibly helpful throughout the process. Woodley went above and beyond to make sure all my questions were answered and that I had everything I needed for a smooth and efficient experience. It's rare to find such attentive and proactive support, and I truly appreciate his professionalism. Highly recommend reaching out to him if you need assistance!

1 month ago

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Kayla Blakley

Mr Rays Appliances Repair has been a contractor with Liberty Home Guard for some time now and Robert Rubirosa has a very kind and caring personality. I called in regarding multiple concerns and he was very knowledgeable. For the information that he wasn't certain on, he took his time and did the research to ensure that we were provided with the correct information. Thank you for your assistance and patience. You are certainly on of Liberty Home Guards best!

1 month ago

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YA SERVICES

Woodley from Liberty Home Guard has been absolutely outstanding! His communication with my HVAC company (YA services heating and cooling) has been seamless and proactive, ensuring everything ran smoothly from start to finish. He consistently kept me updated, answered all my questions, and made sure my needs were prioritized. Woodley's professionalism and dedication made the entire process stress-free. I couldn't have asked for a better experience – five stars all the waY.

1 month ago Edited November 1, 2024

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Pinnacle Pools

Noel A has been such great help for me. He has went above and beyond his job duty to see that my problem was resolved. I really appreciate him and all his hard work. Him following through with his promise to me and even called me with updates on 2 separate occasions. There needs. to be more of his kind working hard to see that all customers are satisfied and treated with fairness, High five to you and job well done!!!

1 month ago Edited December 5, 2024

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Mifee cabiles

JP L from authorization department did a great job, providing a Good customer Service . JP L was great and helpful. Thanks for helping me out JP! Hope we get to connect again any updates.

2 weeks ago Edited December 12, 2024

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Juan Torres

Thank you Carlos A. for your prompt service. Liberty has been a pleasure to work with and I hope to build a strong relationship with Liberty Home Warranty. Please continue with your prompt service.

2 weeks ago

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Natanael Lr Liriano

I was really impressed by Ray R's customer service. He was fast, efficient, and courteous. My issue was resolved quickly, and Ray made the process seamless. I’ll definitely reach out again if I need further assistance

3 weeks ago Edited December 16, 2024

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ANDRES VELEZ

Olivia C's, customer service. It's impeccable. She's always going out of her way to solve my issues making my life simple. I'm glad to have someone like her. On the other side of the line, always solving my issues. Thank you for your help, Olivia.!

1 month ago

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Abdul Qader

Was very professional,courteous professional and respectful in providing solutions to my inquiries. Provided excellent service promptly. Knowledgeable in the scope of the service. Highly recommended . Great company Jose M provided awesome service

1 month ago

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Sherlock Pahalan

I am a new vendor for your company. I am already impressed with how professional everything is. Abigail M helped me to get my account setup, and it was a pleasure working with her. She is very knowledgeable and answered all of my questions. Looking forward to working with you!

1 month ago

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Longview Services Customer Care

JP Luna sets the standard for excellence! Partnering with Longview Services LLC and Liberty Home Guard, they bring swift communication, genuine care, and an unwavering attention to detail. Always a pleasure to work with, and the results speak for themselves."

1 month ago Edited December 9, 2024

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Bri Espinosa

Woodley L is an amazing representative, he is a great representative and shows how much he cares for Liberty Home Guard and the contractors. I am so happy when he gets to help me when I call in. Always on top and very professional. Thank you all for the hard work you guys do!

1 month ago Edited November 21, 2024

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ACP

Hannah C is a truly fantastic associate whom always provides us with the information we need to effectively get our job done. She brings such a positive vibe and maintains a great attitude all the time. We truly appreciate her professionalism and can't thank her enough!

1 month ago Edited December 12, 2024

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Richard Domingue

Customer Service Dispatch agent Ronald S. was a great help in getting my questions answered regarding a client claim. Thanks again for your professionalism. Liberty HomeGuard Service Technician, Rick ABC HANDYMAN SOLUTIONS, LLC

1 month ago

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Chase Berg

I had an issue with my Samsung refrigerator, and I couldn’t have asked for better service. The technician arrived promptly, diagnosed the problem quickly, and fixed the ice maker. I’m very satisfied with my home warranty coverage from Liberty Home Guard!

1 month ago

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Anatoli “Toli”

I am incredibly grateful for the exceptional service I received from Woodley L. at Liberty Insurance Company. He took the time to understand my situation, clearly explained the process, and worked diligently to ensure everything was handled smoothly. Thanks to his efforts, I received my authorization promptly and confidently.

1 month ago Edited November 7, 2024

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Aaron Sapp

We truly appreciate the dedication and professionalism exhibited by the team at LHG. I would like to shout out Jeff L.!! It's always a pleasure to work with individuals who prioritize customer satisfaction and go above and beyond to ensure our needs are met. Their commitment to excellence not only resolves our issues efficiently but also strengthens our trust in their services. We look forward to continuing our partnership and are confident that future interactions will be just as positive and rewarding.

2 months ago

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Jonathon Martinez

I’ve been in the HVAC industry for nine years now 80% of my work from home warranty companies Other home warranty companies don’t come close to Liberty home Guard not only do they take care of their customers, but their contractors as well They pay on time and they have great coverage plans for their customers I recommend Liberty home to friends and family. Every chance I get.

2 months ago Edited November 26, 2024

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Lulu's HVAC Maintenance & Repair -DFW

Alex deserves a promotion! He is so professional and so calm and collected. Really feel the homie vibes but as a professional homie. Thank you for giving exemplary service, I am wowed! He did not dismiss my request, and he did not disconnect my call until he came back with an answer that brought satisfaction! I appreciate you sir for taking your job to the next level! Keep up the amazing job...and congratulations on your little one... you will make a perfect father...hands down!

2 months ago Edited October 22, 2024

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Michel Ramirez

Dear Liberty Homeware Team, As a contractor working closely with your company, I would like to take a moment to express my heartfelt gratitude for the exceptional service provided by Alex C. His professionalism, dedication, and unwavering commitment to excellence have left a lasting impression. Alex C outstanding phone service, marked by his attentive and professional approach, sets a high standard and makes every interaction a pleasant and efficient experience. Thank you, Alex C, for your hard work, attention to detail, and the warmth you bring to every call. You are an invaluable asset to the Liberty Homeware team, and your efforts are deeply appreciated. I also want to extend my thanks to Liberty Homeware for hiring the best professionals who not only excel in customer service but also support contractors with the same level of dedication and care. With sincere thanks, Michel.

3 months ago Edited November 12, 2024

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Livernto Delgado

I was confused. With. Some tecnecial. Issues and franklyn A was very professional and cordious on helping. Resolve my questions and concerns

1 week ago

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Larry Patterson

I talked to Jesus Gomez and he resolved my questions in a very timely and friendly manner! Keep this guy around! I am a plumber/ contractor for Liberty.

2 weeks ago

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Kseniia Chursina

Alex C is great! He is always competence and helpful. He makes everything easy and is quick to solve any problem. I really appreciate his help and highly recommend him!

2 weeks ago Edited December 16, 2024

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Diamond Plumbing

RAY WAS WONDERFUL TO WORK WITH. HE WAS GREAT AT EXPLAINING WHAT THE JOB ISSUES WERE AT GETTING THE JOB SENT OVER QUICKLY. IT WAS A PLEASURE WORKING WITH HIM.

2 weeks ago

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Nathan Dunn

All I have to say is Ronald S, and Franklin A. Are just so wonderful to work with. If you have any issues they will be there to help you through the whole process.

2 weeks ago Edited December 12, 2024

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Info@ Teleios LLC

Ronald S did a great helping us with our company. Made sure we were up to date and had everything we need to operate as a company with LHG efficiently.

2 weeks ago

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La'Tasha Hughes

Alex C, Lynn C and gave us excellent customer service. He went above and beyond to make sure he took care of our issue and he was extremely courteous and kind.

2 weeks ago Edited December 5, 2024

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Basil Evans

Rose. Galileo, Winnie, James,Bryant and Christi were amazing they really are dedicated to their profession and policies whith the company thanks again guys

3 weeks ago Edited December 12, 2024

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DONALD ALPHONSUS

There's really nothing to dislike about liberty home guard. It has great and understanding professionals like Franklin A. who goes beyond above to ensure customers and colleagues alike are treated with respect and dignity .

1 month ago

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BR Chiller Parts LLC

Franklin A provided excellent support, answering all our questions thoroughly and professionally over the phone. Their team’s responsiveness made for a seamless experience. Highly recommended!

1 month ago

Liberty Home Guard Reviews

Summary of Reviews