Liberty Home Guard: Read 554 User Reviews From Real Homeowners

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Austral Enterprises LLC

I am extremely satisfied with the service provided. The team has consistently demonstrated outstanding care for both their clients and contractors, myself included. In particular, Ms. Lyn C has been exceptionally courteous and professional. Her dedication and attention to detail have significantly enhanced my experience. I highly recommend their services to anyone seeking quality and professionalism.

1 day ago

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YA SERVICES

Woodley from Liberty Home Guard has been absolutely outstanding! His communication with my HVAC company (YA services heating and cooling) has been seamless and proactive, ensuring everything ran smoothly from start to finish. He consistently kept me updated, answered all my questions, and made sure my needs were prioritized. Woodley's professionalism and dedication made the entire process stress-free. I couldn't have asked for a better experience – five stars all the waY.

5 days ago Edited November 1, 2024

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Anatoli “Toli”

I recently worked with JP L. for assistance with appliance repair authorizations, and I couldn't be more pleased! JP was incredibly knowledgeable and efficient, seamlessly guiding me through the entire process. From our first interaction, JP clearly understood the technical aspects, answering all my questions with patience and expertise. He helped me navigate the paperwork and ensured that I provided the correct information, which significantly sped up the authorization process. What stood out most was JP's proactive approach—he followed up to make sure everything was moving along smoothly and even alerted me to additional coverage options I hadn’t considered. Thanks to JP, I felt supported every step of the way, and my appliance repair was authorized in no time. I highly recommend his services to anyone needing assistance in this area!

1 week ago

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JeMarcus Thomas

I would like to highlight Woodley L customer service skills and fantastic attitude towards customers in today's interaction. He is very knowledgeable about Liberty policies and I am glad he helped me answer all of my questions.

14 hours ago

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Rennova Solutions

Liberty Home Guard is an amazing Home Warranty. Agents are beyond great. Abby Reyes is a very dedicated agent, she is very polite and helpful. As a contractor ,we always have a great outcome and experience with her assistance.

1 day ago

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Richard Domingue

Customer Service Dispatch agent Ronald S. was a great help in getting my questions answered regarding a client claim. Thanks again for your professionalism. Liberty HomeGuard Service Technician, Rick ABC HANDYMAN SOLUTIONS, LLC

6 days ago

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Pinnacle Pools

Alex was very helpful when I called in regarding a customer's claim. He was able to provide me the correct information and called customer immediately to confirm the repairs needed so that he could get the authorization needed to complete the work order. Thank you Alex for the tip for receiving work orders as well! Now I know thanks to you!! Keep up the good work!

1 week ago

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ACP

Lyn C is a true joy to work with! You can tell she enjoys what she does by how upbeat she is. She has a very kind demeanor as well and her customer service skills are amazing!

2 days ago

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J&Z Plumbing LLC

I'm with J&Z Plumbing LLC. Today I worked with Franklin A. Franklin was very helpful, and knowledgeable in his area. Very quick and professional! Thank you so much Franklin A!

4 days ago

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Din O Rooter

Miss Lyn C. Has excellent customer service, and well communication skills. She dose know her job and speak clearly. She is very friendly. Keep up the good work . Thank you so much for your customer service help. Dominic

4 days ago Edited November 1, 2024

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Maria Holguin

Five stars! Agent Lyn C. efficiently processed the home warranty work order with expertise and excellent communication and bilingual that is a plus …highly recommend!" Thank you Nevada Home Repairs

6 days ago Edited November 1, 2024

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scott spurlock

Woodley L. is a standout agent who genuinely cares about his customers. It’s always a pleasure to talk to him. He knows his stuff and is super approachable. Definitely recommend him!

6 days ago Edited November 1, 2024

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Chase Berg

I had an issue with my Samsung refrigerator, and I couldn’t have asked for better service. The technician arrived promptly, diagnosed the problem quickly, and fixed the ice maker. I’m very satisfied with my home warranty coverage from Liberty Home Guard!

1 week ago

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Sophia Page

Woodley L. was outstanding and incredibly helpful as a vendor for your team. I genuinely appreciate how seamless and efficient it was to get things done. Thank you!

5 days ago

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Ray Taylor

Woolley was a very helpful agent I’ve spoken with within the LHG network. He was very helpful & solved any problem and question I had with repairs work orders , Thanks!

5 days ago

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THE LANGU MEDIA HOUSE ADMIN_vendors

Mr. L. was the most helpful agent I’ve spoken with within the LHG network. He was very helpful & made me feel welcome as a newer partner on the team, Thanks! JP L. Authorization Department Liberty Home Guard

1 week ago

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Habib Rajabi

The liberty home guard customer service is so responsive, I talked to woodley Lorcin and he responsibly explained everything with patience and clearly . He was friendly and kind .

1 week ago Edited November 4, 2024

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Teresa Cornell

When I called about my refrigerator issues, Liberty Home Guard sent a friendly technician who was knowledgeable and resolved the problem efficiently. I’m very happy with their service!

1 week ago

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Corridor Comfort

This morning I was having some issues with a particular portion of the technician portal. JP L. answered my phone call and took the time to gather all of my information and quickly resolve my issues. It is always appreciated when one person can help you out and don't have to keep sending you to different departments. Thanks JP

3 weeks ago

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Melvyn Malone

I recently had to file a claim, and the experience was a lot smoother than before. Alex, the associate who helped me, made the whole process easy. A few years ago, filing a claim was a frustrating experience with another home warranty, but this time with Liberty it was much more efficient and hassle-free.

3 weeks ago

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Brenda Peters

I needed repairs for my built-in microwave, and Liberty Home Guard provided excellent service. The technician arrived on time, and his expertise made the repair seamless. Their appliance warranty coverage gives me peace of mind!

3 weeks ago

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Aaron Sapp

We truly appreciate the dedication and professionalism exhibited by the team at LHG. I would like to shout out Jeff L.!! It's always a pleasure to work with individuals who prioritize customer satisfaction and go above and beyond to ensure our needs are met. Their commitment to excellence not only resolves our issues efficiently but also strengthens our trust in their services. We look forward to continuing our partnership and are confident that future interactions will be just as positive and rewarding.

1 month ago

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Lulu's HVAC Maintenance & Repair -DFW

Alex deserves a promotion! He is so professional and so calm and collected. Really feel the homie vibes but as a professional homie. Thank you for giving exemplary service, I am wowed! He did not dismiss my request, and he did not disconnect my call until he came back with an answer that brought satisfaction! I appreciate you sir for taking your job to the next level! Keep up the amazing job...and congratulations on your little one... you will make a perfect father...hands down!

1 month ago Edited October 22, 2024

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Dennis Jingo

Our partnership with Liberty Home Services has been fantastic, and Abby R. has been a huge part of that success. Abby is attentive, responsive, and dedicated to making each project smooth and stress-free. Her professionalism and commitment to high-quality service truly stand out, and she’s always there to support both clients and our team. We’re grateful to work with Liberty and appreciate Abby’s incredible dedication!

1 month ago Edited November 4, 2024

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Jobi Valdivia

Woodley assisted me with a call today, he was quick and very nice with made the process of the call so smooth. Great customer service.

1 day ago

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Halderon Murphy

Liberty Home Guard is a excellent warranty company with an amazing customer service platform and I would recommend them to all home owners across America

1 week ago

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bill blankenship

This was our first time using LHG as a Technician and the customer service rep Selenia Cambero was amazing. She walked us through the process quickly and easily and we were able to get our mutual LHG customer taken care of.

2 weeks ago

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Erlene Martin

I had trouble with my air conditioning unit during a heatwave. The HVAC technician from Liberty Home Guard was quick and efficient, ensuring my home was cool again. I appreciate their top-notch service and prompt response!

2 weeks ago

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Winder Moll

Exceptional service from Woodley L and his team! They were professional, efficient, and truly cared about getting the job done right. Highly recommended for anyone needing reliable home services!

2 weeks ago Edited November 4, 2024

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LITTLE BIG PLUMBING

Rated 5 out of 5 stars Alex C. clearly communicated and… Alex C. clearly communicated and referred me to proper department for other resolution as needed Date of experience: October 15, 2024

3 weeks ago

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David Arakelian

I would like to extend my sincere thanks to Woodley Lorcin. It’s a pleasure working with Liberty Home Guard. As always, we can rely on their continued help and support, which makes our partnership truly valuable.

3 weeks ago Edited October 15, 2024

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Melisande Manning

Alex C. assisted me with two service appointments. He was patient when listening to me speak and patient when responding. Definitely a professional as he helped me resolve the issues I needed to address. Thanks Alex.

3 weeks ago

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Dwayne Bailey

JP L. at Library Home Guard Warranty Company was absolutely fantastic. He provided exceptional service throughout the entire process. His knowledge and expertise were evident, and he was always quick to respond to my questions. I highly recommend JP and Library Home Guard Warranty for anyone in need of reliable home warranty coverage.

1 month ago

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Ahmed habassi

Guys you are amazing I enjoy working with your team especially thanks to JP and Ray R.. Im doing my best to convince my customers to change their home warranty contracts with LHG We are partners and I believe we will grow together

1 month ago

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Michael Mikulak

Our rep was Jeff L. helped us out !! Would recommend asking for him!!!!!!!!!!! He gave us the answers that we needed in a expeditious way. Would recommend asking for him!!!!!!!!!!! You can tell that he has been doing this a while.

1 month ago

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Peter Blankenship

I was pleasantly surprised by the responsiveness of Liberty Home Guard! When my heating system started having issues in the middle of winter, I contacted them right away. They sent out a qualified technician the same day, who diagnosed the problem quickly and made the necessary repairs. It's comforting to know I have such dependable coverage.

1 month ago

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Mayra Bido

Alex provided exceptional customer service! He was friendly, attentive, and went above and beyond to ensure all my needs were met. His quick responses and genuine care made the entire experience smooth and enjoyable. I highly recommend Liberty Home Guard!

1 month ago

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Ann Robertson

Jean provided wonderful support and professionalism. He took the time to explain the home warranty policy in detail, showing patience and courtesy. His service was exceptional, and I’m very impressed with Liberty Home Guard’s coverage. Thank you so much Jean!!!

1 month ago

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keith Bohanon

Ronald S. goes above and beyond... Ronald S. goes above and beyond every time we work with him! The vendor relations department at Liberty Home Guard always does great but Ronald stands out! Thank you for the service you provide.

1 month ago Edited October 29, 2024

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LEE ARDEN

I had a great experience with the service I received! The team was professional, responsive, and attentive to my needs especially, JP. Everything was handled smoothly and efficiently. I’m very satisfied and would definitely recommend them to others

1 month ago

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Chloe Dennis

Liberty immediately reached out to a nearby service provider when I reported an issue with my refrigerator. The technician arrived promptly, identified the problem, and Liberty took care of ordering the necessary part. Once the part was delivered, the technician returned to complete the repair. Liberty was fantastic with their follow-ups, ensuring everything was handled smoothly.

2 months ago

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Renata Garrison

I had a plumber at my house the very next day to fix a burst pipe. The service was incredibly fast and efficient! I'm really impressed with how fast Liberty Home Guard responded and resolved the issue. Liberty’s support has been a breath of fresh air compared to my past experiences with other home warranty companies. I can always count on them to handle everything the right way. They are very dependable!

2 months ago

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JeMarcus FindingSelf

Jesus G. and Woodley L. really let their knowledge for the company and dedication to customer relations shine!

1 week ago

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Aaron Gondolfi

Axel G. was great. His customer service is top of the line. He got me authorization quick. Upmost respect he has. Thank You, Aaron G. owner of Cumberland Appliance Service

3 weeks ago

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Mike Adamson

Woodly is amazing to collaborate with he’s always positive and always helpful. On top of the way he wakes it a very smooth transition to handle the tasks at hand.

3 weeks ago

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Dennis Jingo

JP is a great team mate in the liberty home guard community. Spent an hour resolving our issues with no show clients, change orders and clearing how the company works. Thabks alot jp

1 month ago Edited October 18, 2024

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FIXMans Appliance Repair

Thank you, Woodley L. from the Authorization Department at Liberty Home Guard, for his excellent work! Absolutely professional, outstanding job. It's a pleasure to work with such a professional team! Thank you!

1 month ago Edited November 1, 2024

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Ultimate Fast Restoration

Woodley at Liberty is an awesome person to work with. He is very professional and knowledgeable person that knows all aspects of his work. Very helpful and love working with him.

1 month ago Edited October 31, 2024

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Richard Cook

Joseph was a huge help. Over the past seven years, he saved us thousands. We’re now covered for everything from appliances to roof and plumbing leaks. It’s great to finally have peace of mind.

1 month ago

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Christa Battista

Our plumbing company has worked for this company twice now and both times have been great! Specifically with JP L. on the phone today. He was great to deal with as well as everyone else. Highly recommend using this company!!

1 month ago

Liberty Home Guard Reviews

Summary of Reviews