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Liberty Home Guard Reviews

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8.8

Overall Score

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Phillip Wang Santa Ana, CA

Exceptional service and fast response! Best rates for a home warranty. I am a VERY happy customer!

4 years ago

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Bonifacio Seise Staten Island, NY

Had an issue with a repair. Ron B stepped in and was awesome. Problem resolved the same day.

5 years ago

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Maya My McDonough, GA

By far, the worst company I've encountered as far as home warranty. Had them for 3 months, cancelled after finding them useless, waited another month, and they STILL haven't refunded me what was promised. Don't bother to reach out.

1 year ago

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Kairos Enterprises LLC Olathe, KS

I would often have to have follow up services for the same issue. Plus, I would have to remind them that the service call was for the same issue to avoid paying an additional service fee.

1 year ago Edited April 28, 2023

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Sade b Oklahoma City, OK

Liberty home guard is my old home warranty. They are inexpensive and it kept my home protected. Customer service helped with setting up my warranty.

3 years ago

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Reply from Liberty Home Guard

Sade, thank you for the kind words and the high rating!

Apr. 14th, 2022

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Rickey Johnson

Thank you Franklin A. !!He was kind, courteous and serviced my issue .

1 month ago Edited November 22, 2024

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Magic Lock & key

Great service he was very helpful will call him again in tbe future

1 month ago

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Randolph Covington

Great Customer Service Experience looking forward to continuing service!

1 month ago Edited December 9, 2024

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Jonathan Setler San Jose, CA

I liked the various options presented, and how thoroughly they were explained.

1 year ago

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Nischal Basnet Chatsworth, CA

Brad was very good at this job. He helped me get a very good rate.

1 year ago

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D

Replaced defective appliances in accordance with company policy. Satisfied customer.

2 years ago Edited September 8, 2022

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Stacey Neil Mobile, AL

Very pleased with the coverage I got and the price for that coverage

3 years ago

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Cathie League City, TX

Brad was very professional. I signed up today based on the positive reviews.

3 years ago

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Marco Olson Austin, TX

They sound nice, but never actually cover anything. Had them for a year - tried three simple claims, and they made some BS excuse each time why they wouldn't cover them.

3 years ago

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Cece

Liberty Home Guard offered a good monthly premium so I decided to sign up with them.

5 years ago

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Kavon Evans

Good job overall good job company consistent work

1 month ago Edited November 26, 2024

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Freeze The Heat

Ray R from scheduling department was great

1 month ago

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Penyo Zehirev

Fast respond and courtious agent. Thank you Woodley L.

1 month ago Edited December 5, 2024

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Andrew watkins Menifee, CA

Customer service has been great very helpful and attentive

1 year ago

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Gianina L Dallas, TX

Happy with their service and response time

2 years ago Edited May 3, 2022

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Kathryn Reed Oklahoma City, OK

Excellent customer service and coverage!

3 years ago

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David Motry Caldwell, ID

just signed up. Brad S. was very helpful

3 years ago

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Jennifer smith Brooklyn, NY

I spoke to Adam he was really helpful!!!

4 years ago

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jameshmiller Yukon, OK

They have fulfilled all of my inquiries without hesitation..

4 years ago Edited September 14, 2021

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David Colquett Jackson, AL

It’s a scam please no one buy this. I spent the $500 and never got a single tech to my house to fix anything. Wast of money.

4 years ago

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Shane Hunsinger Humble, TX

The process was clear, simple, and effective. I couldn't be happier.

1 year ago

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Ken Bacolod City, NEC

What I like about Liberty Home Guard is that they have less service fee compared to others.

3 years ago Edited December 20, 2021

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Reply from Liberty Home Guard

Ken, thank you for the kind words and the high rating!

Apr. 14th, 2022

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Kenneth V Allen Hyattsville, MD

Purchased a policy and Liberty, agent was quite helpful.

3 years ago

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Carlos J. Ramos-Ramirez Phoenix, AZ

Great interaction and overall experience!

1 year ago

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Bhupendra Rajpura Franklin, TN

mutually agreeable resolution is in working.

2 years ago Edited May 4, 2022

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Jason Alders Belmar, NJ

Really terrible customer service. They do everything they can to not pay claims. Very long delays.

4 years ago

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Ramon R Barrientez San Antonio, TX

The company is a big joke. They don't replaced anything.They put a cap on your claim!

2 years ago

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Allison Wukovits North Charleston, SC

Issue resolved after I reached out to them

4 years ago Edited September 14, 2021