Liberty Home Guard: Read 797 User Reviews From Real Homeowners

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Jerrymuniz24 Chickasha, OK

Brad spoke very professional and had answers to all my questions without hesitation. Very knowledgeable.

5 years ago

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Cindy Kunz Eugene, OR

Extremely poor customer service. To ask a question on coverage, I was told I had to file a claim. I was immediately charged $75 and never received an answer to my question. Trying to get a refund for the the charge and trying to cancel my policy. This was a very disappointing experience. I definitely would not recommend them

5 years ago

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Sam Serrano Tulsa, OK

Do not trust this company. They are a scam. Three weeks waiting on a resolution and nothing has being resolved. They promise everything and deliver nothing. Not even their website works. I have filed a complaint with the BBB and The federal trade commission to investigate their practices.

6 years ago

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AJ New York, NY

Great customer service. They never turn me away and always work hard to do everything they can to save me money

7 years ago

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Sheu Nafisat

Liberty Home Guard provides affordable and good home warranty service, They are very polite, helpful and quick to take care of their customers.

2 years ago Edited June 30, 2024

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Natalie Carlisle Hookers Bend, TN

Our technician was on time, professional, and courteous. We were very pleased with his evaluation, honesty, and service.

3 years ago

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T Wilson Dallas, TX

Adam S was outstanding! Very thorough and pleasant. Overall helped confirm I made the right home warranty company choice.

3 years ago

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Info Junkies Honest Reviews

Thanks to christi salcedo for helpin us with our issues.

7 months ago

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EFFCY LLC

Simon helped us in a great way he knows his way around the work.

10 months ago Edited August 11, 2025

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Finara Property Solutions LLC

Simon C is great. He helps everyone. And also, he makes things easier

10 months ago

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Lane Williams

It is a pleasure to work with Liberty Home Guard, Derek F was very professional.

1 year ago

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Cory Wyatt

Jesus G was wonderful. Took the time to listen and help me. Worked quickly and efficiently!

1 year ago

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Steven Coaltraine

I spoke with Ivy Orion she was professional & very helpful, she is a great CSR agent!

1 year ago

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Robert

Abby R with LHG has amazing customer service skills and truly cares about helping others!

1 year ago

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KF Facility Services, LLC

GREAT CUSTOMER SERVICE, REPESENTIVE EXPLAIN EVERYTHING AND HANDELED IT RIGHT AWAY

1 year ago

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James O'Rourke (A2Z APPLIANCE REPAIR)

Woodley was very, very helpful, quick and professional in getting an answer. Thank you Woodley.

1 year ago

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Teance K Godfrey

Hannah assisted with a vendor related call and handled the call quickly and efficiently.

1 year ago

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Joshua Lee

Mr. JP L was very informative and very helpful 5 star + review awesome customer service

1 year ago

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Ntek

Good pay and fast responses through client services Spoke to Ronald very helpful rep

1 year ago

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Ashley Alex

Woodley L was amazing to work with!! Helped me get the issue resolved with in a few minutes!!

1 year ago

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Basil Evans

Bradley was awesome he really helped me he was knowledgeable and compassionate thanks again Bradley

1 year ago Edited May 21, 2025

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RAFAEL ROSARIO

customer service its really professional thank you franklin for the help really polite person

1 year ago Edited December 1, 2024

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Michelle Coons

I loved that Robert R was able to fully help me and answer my questions right away

1 year ago

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Reysan Almonte

Jhon D, help me with my home warranty service. He was super nice and knowledgeable.

1 year ago Edited December 12, 2024

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Green Team Drains

Mary S. was very helpful and professional, we here at Green Team Drains appreciate LHG business.

1 year ago

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Josh Ahrens

Very professional Very helpful Got my prom care of immediately Franklin Aracena

1 year ago Edited November 6, 2024

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JeMarcus Thomas

SPecial thanks to Jose M. and the knowledge they provided about Liberty's best practices.

1 year ago Edited November 7, 2024

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VICKYYY L

Mr. Ray R, not only has helped me but have me the best service I have ever experienced.

1 year ago

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Beyond relief services

Mary S is a very nice representative. She help with my concern. Thank you mrs mary

1 year ago

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VJ Plumbing

Selenia C was very professional and knowledgeable, she helped me on our claim all the through.

1 year ago Edited November 26, 2024

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Halderon Murphy

It was a pleasure working with Jeff L he was very helpful and knowledgeable Thank you.

1 year ago Edited December 5, 2024

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Mango Residential Services

Brian S is always very helpful and provides great customer service. Mango Residential Services

1 year ago

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Giora Katzin

JP L. was amazing he was courteous and help me with my issue quickly and efficiently

1 year ago

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J Hall

Woodley was a pleasure to work with! He explained everything quickly and effectively

1 year ago

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TMT AIR

Ronald S is an excellent communicator, he was very helpful he's the best agent for his job

1 year ago

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Paty García

Ronald S And Woodley L They were very kind and professional in their service. Thank you.

1 year ago Edited October 31, 2024

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Marcell Lymuel

JP was awesome. He was helpful, he was efficient, and his customer service were excellent.

1 year ago

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Kevin The Plumber

Liberty Home was very helpful the approval process was simple and easy. JP L. was the best!!

1 year ago

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michael ngang

Thank you JP L. He was very prompt and answer all my questions in a very understanding manner

1 year ago

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Ocotillo Plumbing

JP did an excellent job; he answered all of my questions. Your Partner, Ocotillo Plumbing.

1 year ago

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master appliance

operator really fast and helpfull were able to get the customer claim approved within minutes

1 year ago

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Greg Castellucci Herndon, VA

Mel did a fantastic job talking to me about the warranty company plan and processes

2 years ago

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Abidoye Timilehin Otan Ayegbaju, OS

I love their service comfortable and reliable they don't cheat I love them a lot

2 years ago

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Fei Li San Jose, CA

I would give zero star if that was an option. This company is totally a scam that literally it costs you more to repair your appliance if you go with them rather than handle the repair without home warranty.

2 years ago

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William Medina CA

I just want to say that LHG has been a good investment, for my home appliances and electronics.

3 years ago

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Life with Ty FL

I had very great service from Logan. He went above and beyond to help with my needs

3 years ago

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Umar Sabur Columbus, OH

The experience with Brad was great he explained everything and made the experience very easy

5 years ago

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Edward Fitzgerald ,

great as expected just wonderful experience staff is very educated and knowledgeable

5 years ago Edited September 14, 2021

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Stacy Reed St Louis, MO

Please do not use this company there are a scam and take days to service your request even if it’s a emergency. They will leave you on hold purposely for hours so they can prolong the service request.

5 years ago

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Phillip Wang Santa Ana, CA

Exceptional service and fast response! Best rates for a home warranty. I am a VERY happy customer!

6 years ago

Liberty Home Guard Reviews