Liberty Home Guard: Read 836 User Reviews From Real Homeowners

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Absolute HVAC Guys Llc

Liberty Home Guard is a pleasure to work with, they always look out for their customers and their contractors!

1 year ago

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Jonathan

Always a pleasure being assisted by Alex C. Answers all my questions and is amazing at what he does. Thank you!

1 year ago Edited January 2, 2025

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Grand Star Texas LLC

Ronald S from Liberty Home Guard was professional, easy to talk to, and made the process smooth. Highly recommend!

1 year ago

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Adam Turner

Robert R went above and beyond to help. His dedication to resolving the problem was truly impressive. Five stars!

1 year ago

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Jenny Lee Villanova, Pennsylvania

Rocky P. was very responsive and very knowledgeable. He was on time and he communicated with us every step of the way.

1 year ago Edited August 11, 2026

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Castle care Plumbing

Lyn C provided excellent service. Professional,courteous and knowledgeable . Highly recommended Great company

1 year ago

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Christian Einrev

Great service by Jeff, I spoke to him about an onsite approval and he was quick to assist and get what I called for.

1 year ago

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Ken's Appliance

Simon C is always helpful and very professional. Thanks for all the hard work with helping me resolve my issues!

1 year ago Edited September 3, 2025

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Hector Dominguez

Had the privilege of speaking with Franklin A. Great and friendly customer service. Thank you again buddy.

1 year ago

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Lisa Allen

Robert R ~ did a great job today. We had a huge issue with getting paid on an invoice and he was a great help today.

1 year ago

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Stacey Cross

JP L was a great communicator; had a great attitude; and went above and beyond to provide great service.

1 year ago Edited November 13, 2024

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Dmitriy Turchenkov

Jose the one I speak with. Was really nice and helpful. Looking forward to have more business with you !

1 year ago

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Cuz

Woodley was excellent to deal with. Pleasant, professional and to the point. Excellent job addressing my concerns.

1 year ago

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Israel Kutesa

Thank you James R. for your assistance, you were such a great help . Thank you for your time and being patient .

1 year ago

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JeMarcus FindingSelf

Jesus G. and Woodley L. really let their knowledge for the company and dedication to customer relations shine!

1 year ago

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Gifted Appliance

Great customer service. The customer service representatives go above and beyond to provide great service

1 year ago Edited November 26, 2024

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David Pena

Had a great experience with Robert R. He was efficient, friendly, and resolved the issue quickly. Thank you!

1 year ago Edited December 5, 2024

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R&C Heating and Air

Alex C was great to work with. He is smart, quick, personable and easy to work with. We really like working with him!

1 year ago Edited December 13, 2024

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All Home Solutions Llc

Jhon D has been a very efficient, kind person, always willing to help me with any work I need. Thank you.

1 year ago Edited April 8, 2025

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Zaid Mishael

Jeff L is the best agent anyone could ask for as he did everything he did to solve my big problem i faced.

1 year ago Edited December 1, 2024

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Brittany Martinez

JP L was very helpful and patient with me and he was very thorough. He made the experience pleasant.

1 year ago

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Ricardo Reyes

JP was very helpful and thorough with the approval process and helped me with being able to start the work fast.

1 year ago

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AT Plumbing & Gas

JP L. has excellent customer service skills, is patient, and understanding. It was a pleasure working with him.

1 year ago

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TruCraft Contracting & Service Co.

JP L., was very helpful and made sure that all of my questions were answered clearly. He was professional and patient.

2 years ago

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Laura Ontiveros

Jeff L. went the extra mile to assist me with my claim resolution. He was efficient and respectful. Really easy going.

2 years ago

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Santo Rosaci CA

My AC went out and instead of subsidizing a new AC based on the warranty agreement, they refused to comply and offered me much less. I have already reported them to the BBB and state attorney general. They refuse to comply with the agreement.

3 years ago

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DELEON HVAC

It is a pleasure to work with Liberty Home Guard, approval on site and easy to collect payment after repair is done.

3 years ago

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Ken McLean, VA

They work with under qualified contractors, are disorganized, and will not make life easy. We have a few claims and each time their contractors were unable to accurately diagnose the problem, resulting in unnecessary charges and wasted time. We made the mistake of signing a 40 month contract and really regret it. Simply not worth the headaches.

4 years ago

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Annie Garcia Orlando, FL

Great company, the workers were at my house for about 10 minutes, problem solved in ten minutes, awesome job.

4 years ago

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Dawn Sandillo Ponte Vedra, FL

We recently left a bad review and were contacted by the Customer Success Team. They would refund a partial amount if we retracted our review. $200.00 is not worth the lie. There are good companies out there but this is not one of them.

4 years ago

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Todd Knapp Albuquerque, NM

I'm delighted with Liberty Home Guard’s services. Highly recommend them to people I know, they never let me down.

5 years ago

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Karen Ferguson Austin, TX

Brad S. was very helpful and courteous in our telephone conversation. It made the whole experience a pleasant one.

5 years ago

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Triesha Treisha Brooklyn, NY

I called and spoke with Brad. I'm shopping around so I have a lot of questions. He answered all my questions.

5 years ago

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Jerrymuniz24 Chickasha, OK

Brad spoke very professional and had answers to all my questions without hesitation. Very knowledgeable.

5 years ago

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Cindy Kunz Eugene, OR

Extremely poor customer service. To ask a question on coverage, I was told I had to file a claim. I was immediately charged $75 and never received an answer to my question. Trying to get a refund for the the charge and trying to cancel my policy. This was a very disappointing experience. I definitely would not recommend them

5 years ago

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Sam Serrano Tulsa, OK

Do not trust this company. They are a scam. Three weeks waiting on a resolution and nothing has being resolved. They promise everything and deliver nothing. Not even their website works. I have filed a complaint with the BBB and The federal trade commission to investigate their practices.

6 years ago

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AJ New York, NY

Great customer service. They never turn me away and always work hard to do everything they can to save me money

7 years ago

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Sheu Nafisat

Liberty Home Guard provides affordable and good home warranty service, They are very polite, helpful and quick to take care of their customers.

2 years ago Edited June 30, 2024

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Natalie Carlisle Hookers Bend, TN

Our technician was on time, professional, and courteous. We were very pleased with his evaluation, honesty, and service.

3 years ago

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T Wilson Dallas, TX

Adam S was outstanding! Very thorough and pleasant. Overall helped confirm I made the right home warranty company choice.

3 years ago

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PayalMeghal PatelMajmudar Dallas, Texas

Worst experience with this warranty company. Do not recommend. They find any and every loophole to not cover claims.

4 months ago

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Katie

I had worst experience with liberty home guard last year 2025 up till date trying to reach them but no luck

8 months ago

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Lori Roth

Simon was very helpful, got all of my issues taken care of

8 months ago

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Chris Swanson Las Vegas, Nevada

Rocky P. is such a huge help! Liberty Home Guard is a great company to work with

2 months ago

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Sandi Lichtman

CHEAP! Use lowest price materials. After 3 yrs the garbage disposal the installed stopped working. They will only send me a new one (prob low quality) and wont pay for install

1 year ago

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R&O Services LLC

We recently started as a vendor Liberty Home Guard and Simon C has been helping out a lot.

1 year ago

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lalina franklin

i liked henry's help. he was very knowledgeable and patient with me he was super helpful

1 year ago

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Lane Williams

It is a pleasure to work with Liberty Home Guard, Derek F was very professional.

1 year ago

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Cory Wyatt

Jesus G was wonderful. Took the time to listen and help me. Worked quickly and efficiently!

1 year ago

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Steven Coaltraine

I spoke with Ivy Orion she was professional & very helpful, she is a great CSR agent!

1 year ago

Liberty Home Guard Reviews