Liberty Home Guard: Read 816 User Reviews From Real Homeowners

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Gifted Appliance

Great customer service. The customer service representatives go above and beyond to provide great service

1 year ago Edited November 26, 2024

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David Pena

Had a great experience with Robert R. He was efficient, friendly, and resolved the issue quickly. Thank you!

1 year ago Edited December 5, 2024

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R&C Heating and Air

Alex C was great to work with. He is smart, quick, personable and easy to work with. We really like working with him!

1 year ago Edited December 13, 2024

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All Home Solutions Llc

Jhon D has been a very efficient, kind person, always willing to help me with any work I need. Thank you.

1 year ago Edited April 8, 2025

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Zaid Mishael

Jeff L is the best agent anyone could ask for as he did everything he did to solve my big problem i faced.

1 year ago Edited December 1, 2024

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Brittany Martinez

JP L was very helpful and patient with me and he was very thorough. He made the experience pleasant.

1 year ago

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Ricardo Reyes

JP was very helpful and thorough with the approval process and helped me with being able to start the work fast.

1 year ago

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AT Plumbing & Gas

JP L. has excellent customer service skills, is patient, and understanding. It was a pleasure working with him.

1 year ago

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TruCraft Contracting & Service Co.

JP L., was very helpful and made sure that all of my questions were answered clearly. He was professional and patient.

1 year ago

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Laura Ontiveros

Jeff L. went the extra mile to assist me with my claim resolution. He was efficient and respectful. Really easy going.

1 year ago

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Santo Rosaci CA

My AC went out and instead of subsidizing a new AC based on the warranty agreement, they refused to comply and offered me much less. I have already reported them to the BBB and state attorney general. They refuse to comply with the agreement.

2 years ago

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DELEON HVAC

It is a pleasure to work with Liberty Home Guard, approval on site and easy to collect payment after repair is done.

3 years ago

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Ken McLean, VA

They work with under qualified contractors, are disorganized, and will not make life easy. We have a few claims and each time their contractors were unable to accurately diagnose the problem, resulting in unnecessary charges and wasted time. We made the mistake of signing a 40 month contract and really regret it. Simply not worth the headaches.

3 years ago

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Annie Garcia Orlando, FL

Great company, the workers were at my house for about 10 minutes, problem solved in ten minutes, awesome job.

3 years ago

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Dawn Sandillo Ponte Vedra, FL

We recently left a bad review and were contacted by the Customer Success Team. They would refund a partial amount if we retracted our review. $200.00 is not worth the lie. There are good companies out there but this is not one of them.

4 years ago

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Todd Knapp Albuquerque, NM

I'm delighted with Liberty Home Guard’s services. Highly recommend them to people I know, they never let me down.

4 years ago

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Karen Ferguson Austin, TX

Brad S. was very helpful and courteous in our telephone conversation. It made the whole experience a pleasant one.

5 years ago

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Triesha Treisha Brooklyn, NY

I called and spoke with Brad. I'm shopping around so I have a lot of questions. He answered all my questions.

5 years ago

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Jerrymuniz24 Chickasha, OK

Brad spoke very professional and had answers to all my questions without hesitation. Very knowledgeable.

5 years ago

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Cindy Kunz Eugene, OR

Extremely poor customer service. To ask a question on coverage, I was told I had to file a claim. I was immediately charged $75 and never received an answer to my question. Trying to get a refund for the the charge and trying to cancel my policy. This was a very disappointing experience. I definitely would not recommend them

5 years ago

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Sam Serrano Tulsa, OK

Do not trust this company. They are a scam. Three weeks waiting on a resolution and nothing has being resolved. They promise everything and deliver nothing. Not even their website works. I have filed a complaint with the BBB and The federal trade commission to investigate their practices.

6 years ago

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AJ New York, NY

Great customer service. They never turn me away and always work hard to do everything they can to save me money

7 years ago

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Sheu Nafisat

Liberty Home Guard provides affordable and good home warranty service, They are very polite, helpful and quick to take care of their customers.

2 years ago Edited June 30, 2024

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Natalie Carlisle Hookers Bend, TN

Our technician was on time, professional, and courteous. We were very pleased with his evaluation, honesty, and service.

3 years ago

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T Wilson Dallas, TX

Adam S was outstanding! Very thorough and pleasant. Overall helped confirm I made the right home warranty company choice.

3 years ago

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Katie

I had worst experience with liberty home guard last year 2025 up till date trying to reach them but no luck

6 months ago

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Lori Roth

Simon was very helpful, got all of my issues taken care of

6 months ago

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Info Junkies Honest Reviews

Thanks to christi salcedo for helpin us with our issues.

8 months ago

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EFFCY LLC

Simon helped us in a great way he knows his way around the work.

11 months ago Edited August 11, 2025

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lalina franklin

i liked henry's help. he was very knowledgeable and patient with me he was super helpful

1 year ago

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Lane Williams

It is a pleasure to work with Liberty Home Guard, Derek F was very professional.

1 year ago

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Cory Wyatt

Jesus G was wonderful. Took the time to listen and help me. Worked quickly and efficiently!

1 year ago

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Steven Coaltraine

I spoke with Ivy Orion she was professional & very helpful, she is a great CSR agent!

1 year ago

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Robert

Abby R with LHG has amazing customer service skills and truly cares about helping others!

1 year ago

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KF Facility Services, LLC

GREAT CUSTOMER SERVICE, REPESENTIVE EXPLAIN EVERYTHING AND HANDELED IT RIGHT AWAY

1 year ago

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James O'Rourke (A2Z APPLIANCE REPAIR)

Woodley was very, very helpful, quick and professional in getting an answer. Thank you Woodley.

1 year ago

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Teance K Godfrey

Hannah assisted with a vendor related call and handled the call quickly and efficiently.

1 year ago

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Joshua Lee

Mr. JP L was very informative and very helpful 5 star + review awesome customer service

1 year ago

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Ntek

Good pay and fast responses through client services Spoke to Ronald very helpful rep

1 year ago

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Ashley Alex

Woodley L was amazing to work with!! Helped me get the issue resolved with in a few minutes!!

1 year ago

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Basil Evans

Bradley was awesome he really helped me he was knowledgeable and compassionate thanks again Bradley

1 year ago Edited May 21, 2025

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RAFAEL ROSARIO

customer service its really professional thank you franklin for the help really polite person

1 year ago Edited December 1, 2024

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Michelle Coons

I loved that Robert R was able to fully help me and answer my questions right away

1 year ago

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Reysan Almonte

Jhon D, help me with my home warranty service. He was super nice and knowledgeable.

1 year ago Edited December 12, 2024

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Green Team Drains

Mary S. was very helpful and professional, we here at Green Team Drains appreciate LHG business.

1 year ago

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Josh Ahrens

Very professional Very helpful Got my prom care of immediately Franklin Aracena

1 year ago Edited November 6, 2024

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JeMarcus Thomas

SPecial thanks to Jose M. and the knowledge they provided about Liberty's best practices.

1 year ago Edited November 7, 2024

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VICKYYY L

Mr. Ray R, not only has helped me but have me the best service I have ever experienced.

1 year ago

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Beyond relief services

Mary S is a very nice representative. She help with my concern. Thank you mrs mary

1 year ago

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Halderon Murphy

It was a pleasure working with Jeff L he was very helpful and knowledgeable Thank you.

1 year ago Edited December 5, 2024

Liberty Home Guard Reviews