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Liberty Home Guard Reviews

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8.0

Overall Score

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M & EM Home Solutions

This morning, I called to check in on a couple jobs that were on hold to get an idea on my schedule, Simon is always pleasant to speak with and very enjoyable person. Thank you, Simon, Amanda M & EM Home Solutions

9 months ago Edited October 6, 2025

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Hard Hatz

Great experience! Simon C was friendly, quick to respond, and kept me updated throughout the process. Everything went smoothly from start to finish. Thanks for the great teamwork!

10 months ago Edited October 13, 2025

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jason weinrich Monticello, Florida

Very professional, courteous, and helpful

1 month ago

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Jacki's Plumbing Round Rock, Texas

Rocky P. With liberty home guard rocks.

1 month ago Edited June 21, 2026

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Jonathan Avalos Houston, Texas

Great company to partner with. Great customer service

1 month ago

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Ben Wells

Ive been working with Liberty for years now. Today I had a vendor rep go above and beyond to help me navigate a tense situation with a client. Derek F. was able to come up with a solution to the situation that alleviated an immense amount of stress from my shoulders and created space for a win win with the client.

1 year ago

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UPTURN MAINTENANCE SOLUTIONS

Thank you Bradley L at LHG for your dedication in ensuring that the process was smooth and scheduling with the tenant to solve the repair issues . Your efficiency and taking the time to explain every detail made the process much easier. Thank you again ! Much appreciated. Would definitely recommend LHG !

1 year ago

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AQS HVACPlumbing

Just purchased a warranty plan and boom my sump pump stoped working, so I file a claim and it was covered literally next day. Liberty home guard saved me a lot of money and from headache. Just imagine how much would me cost to remediate my basement.

1 year ago

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GCAR

Noel A provided me with a 5 STAR PERFORMANCE of his knowledge, professionalism, eagerness, patience, and problem-solving skills in processing my ticket . EXTREMELY SATISFIED! AWESOME JOB--Noel! Superb Job! 5 - Star Performance

1 year ago Edited December 12, 2024

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Aidy hasan

Your professionalism and positive attitude are truly appreciated, and I am grateful to have someone like you on our team. Please know that your contributions are highly valued, and I look forward to seeing more of your exceptional work in the future. Jhon D

1 year ago

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Hasan Alaydi

I would like to express my sincere gratitude and appreciation for Jp L. Your dedication, hard work, and positive attitude have made a significant impact. Your commitment to excellence and your willingness to go the extra mile have not gone unnoticed. Thank you for being an essential part of the team. Keep up the outstanding work!

1 year ago Edited December 6, 2024

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Ahmad mayar

Jesus G is an outstanding customer service agent at Liberty Home Guard. He is professional, attentive, and goes above and beyond to address concerns promptly and efficiently. His friendly demeanor and dedication to providing excellent service make him a pleasure to work with. Highly recommended!

1 year ago

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Stan Smart Solution Appliances

I’d like to express my gratitude to Liberty Home Guard—it’s the best warranty company I’ve ever dealt with! I’ve never encountered any issues and always have positive experiences. I also want to give special recognition to Woodley L—an absolute professional! Thank you!

1 year ago

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Fixitdoc Repair

Great company to work for they send calls I go out and usually get done in the same day. They also pay in the same day. Usually, the customer service rep authorize the pricing first time without negotiations. I just honestly love working for the company. I mean, they are very good company

1 year ago

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Lindsay Morgan

Yarisa D, one of the representatives for vendor relations was very cordial and helpful with signing us on as vendors for the Central Oregon area. She helped us get setup online for the vendor portal to get our first work order accomplished!

1 year ago

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TTS MULTI SERVICES CORP

It was best Working with Liberty Home Guard . As a home warrenty company Liberty home Guard stands at top and the best part is their answering service . Franklin A. & Ronald S ia the best to assist Thanks , Daniel Gabric TTS MULTI SERVICES CORP

1 year ago Edited December 9, 2024

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ANDRES VELEZ

Olivia C's, customer service. It's impeccable. She's always going out of her way to solve my issues making my life simple. I'm glad to have someone like her. On the other side of the line, always solving my issues. Thank you for your help, Olivia.!

1 year ago

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Abdul Qader

Was very professional,courteous professional and respectful in providing solutions to my inquiries. Provided excellent service promptly. Knowledgeable in the scope of the service. Highly recommended . Great company Jose M provided awesome service

1 year ago

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Sherlock Pahalan

I am a new vendor for your company. I am already impressed with how professional everything is. Abigail M helped me to get my account setup, and it was a pleasure working with her. She is very knowledgeable and answered all of my questions. Looking forward to working with you!

1 year ago

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Longview Services Customer Care

JP Luna sets the standard for excellence! Partnering with Longview Services LLC and Liberty Home Guard, they bring swift communication, genuine care, and an unwavering attention to detail. Always a pleasure to work with, and the results speak for themselves."

1 year ago Edited December 9, 2024

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Bri Espinosa

Woodley L is an amazing representative, he is a great representative and shows how much he cares for Liberty Home Guard and the contractors. I am so happy when he gets to help me when I call in. Always on top and very professional. Thank you all for the hard work you guys do!

1 year ago Edited November 21, 2024

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ACP

Hannah C is a truly fantastic associate whom always provides us with the information we need to effectively get our job done. She brings such a positive vibe and maintains a great attitude all the time. We truly appreciate her professionalism and can't thank her enough!

1 year ago Edited December 12, 2024

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Richard Domingue

Customer Service Dispatch agent Ronald S. was a great help in getting my questions answered regarding a client claim. Thanks again for your professionalism. Liberty HomeGuard Service Technician, Rick ABC HANDYMAN SOLUTIONS, LLC

1 year ago

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Chase Berg

I had an issue with my Samsung refrigerator, and I couldn’t have asked for better service. The technician arrived promptly, diagnosed the problem quickly, and fixed the ice maker. I’m very satisfied with my home warranty coverage from Liberty Home Guard!

1 year ago

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Anatoli “Toli”

I am incredibly grateful for the exceptional service I received from Woodley L. at Liberty Insurance Company. He took the time to understand my situation, clearly explained the process, and worked diligently to ensure everything was handled smoothly. Thanks to his efforts, I received my authorization promptly and confidently.

1 year ago Edited November 7, 2024

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David Arakelian

I am incredibly grateful to Woodley L for the outstanding support he consistently provides us. His expertise and dedication make a huge difference, and his assistance is always timely and thorough. Woodley's commitment to helping our business succeed truly stands out. Thank you for all you do!

1 year ago Edited November 19, 2024

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Corridor Comfort

This morning I was having some issues with a particular portion of the technician portal. JP L. answered my phone call and took the time to gather all of my information and quickly resolve my issues. It is always appreciated when one person can help you out and don't have to keep sending you to different departments. Thanks JP

1 year ago

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Melvyn Malone

I recently had to file a claim, and the experience was a lot smoother than before. Alex, the associate who helped me, made the whole process easy. A few years ago, filing a claim was a frustrating experience with another home warranty, but this time with Liberty it was much more efficient and hassle-free.

1 year ago

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Brenda Peters

I needed repairs for my built-in microwave, and Liberty Home Guard provided excellent service. The technician arrived on time, and his expertise made the repair seamless. Their appliance warranty coverage gives me peace of mind!

1 year ago

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Dwayne Bailey

JP L. at Library Home Guard Warranty Company was absolutely fantastic. He provided exceptional service throughout the entire process. His knowledge and expertise were evident, and he was always quick to respond to my questions. I highly recommend JP and Library Home Guard Warranty for anyone in need of reliable home warranty coverage.

1 year ago

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Ahmed habassi

Guys you are amazing I enjoy working with your team especially thanks to JP and Ray R.. Im doing my best to convince my customers to change their home warranty contracts with LHG We are partners and I believe we will grow together

1 year ago

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Dennis Jingo

Selenia C is an exceptional team member at Liberty Home Guard. Her attention to detail, clear communication, and timely coordination make every work order process smooth and efficient. Selenia’s professionalism and dedication to supporting contractors and clients are greatly appreciated. – Longview Services LLC

1 year ago Edited December 2, 2024

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Michael Mikulak

Our rep was Jeff L. helped us out !! Would recommend asking for him!!!!!!!!!!! He gave us the answers that we needed in a expeditious way. Would recommend asking for him!!!!!!!!!!! You can tell that he has been doing this a while.

1 year ago

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Peter Blankenship

I was pleasantly surprised by the responsiveness of Liberty Home Guard! When my heating system started having issues in the middle of winter, I contacted them right away. They sent out a qualified technician the same day, who diagnosed the problem quickly and made the necessary repairs. It's comforting to know I have such dependable coverage.

1 year ago

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Mayra Bido

Alex provided exceptional customer service! He was friendly, attentive, and went above and beyond to ensure all my needs were met. His quick responses and genuine care made the entire experience smooth and enjoyable. I highly recommend Liberty Home Guard!

1 year ago

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Summit National

"Jesus G provided excellent customer service from start to finish! He was very helpful and made everything so easy for me. It’s wonderful to see someone who truly cares about their work. I would definitely recommend this company because of Jesus. Thank you for your amazing help

1 year ago Edited December 16, 2024

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Ann Robertson

Jean provided wonderful support and professionalism. He took the time to explain the home warranty policy in detail, showing patience and courtesy. His service was exceptional, and I’m very impressed with Liberty Home Guard’s coverage. Thank you so much Jean!!!

1 year ago

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keith Bohanon

Ronald S. goes above and beyond... Ronald S. goes above and beyond every time we work with him! The vendor relations department at Liberty Home Guard always does great but Ronald stands out! Thank you for the service you provide.

1 year ago Edited October 29, 2024

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LEE ARDEN

I had a great experience with the service I received! The team was professional, responsive, and attentive to my needs especially, JP. Everything was handled smoothly and efficiently. I’m very satisfied and would definitely recommend them to others

1 year ago

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Bethany Carey NY

They offered me a great replacement washing machine or a cash out payout that seemed fair. I went with the replacement because the price I saw for it when I shopped was like double. They made the entire process easy and fast–I got the new washing machine installed in two weeks.

2 years ago

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Claude Perkins

We made a claim for our water heater. Technician arrived the next day and then came back 3 days later with the replacement water heater. All expenses were covered by Liberty Home Guard. Very positive experience, especially compared with my past home warranty company.

2 years ago

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Delena Vaughan

Thank you Frank from the customer service department. He was quite informed and helped me fix the issue remotely without my needing to file a claim at all and pay the deductible! My refrigerator has been working perfectly ever since.

2 years ago

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Eric Hickerson New York, NY

So far we’ve had two claims with them and both seemed to be well coordinated from Liberty Home Guard’s end. In both claims with two separate contractor companies, the technicians were pleasant, punctual and respectful. Most importantly the issues were handled quickly and thoroughly.

2 years ago

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Paisley Cooper Weehawken, NJ

I was stressed about the repair cost when my dishwasher stopped turning on, but thanks to Liberty’s coverage, I shouldn’t have been. Big shoutout to Ryan who made sure a dishwasher repair technician was at my doorstep the next day and I did not have to come out of pocket at all.

2 years ago

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Don Pautz Princeton, NJ

Arthur in customer service did a good job accommodating our needs and ensuring Liberty had all the info around my claim to do the needful. They worked quickly, fixed the issue we were having, and paid for the entire bill. No complaints whatsoever.

2 years ago

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Wendy Alexander Weehawken, NJ

Jake from their team was an absolute star in getting me coverage for my AC. Liberty ended up covering $4,400 of the cost to replace it! More than double their cap! I can't thank Jake and the Liberty Home Guard organization for covering me and going above and beyond in providing us coverage.

3 years ago

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Bianca Henson Weehawken, NJ

The contractor they sent my way arrived within an hour and fixed our dishwasher in 45 minutes. I feel fortunate I ended up with Liberty Home Guard as the home warranty company my realtor purchased for us. We’ve saved a lot of money through them and I do find using them is easier than finding people ourselves.

3 years ago

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Sabrina Marsh Miami, FL

I’m writing this review for Bernardo. He’s gotten me more coverage than what the policy entitled me to, now on three separate occasions for three separate claims. And for the latest claim, he helped get me my new fridge within a week. Well done Bernardo!

3 years ago

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Kent Hicks Portland, OR

They were able to schedule me with a contractor hours after I filed a claim for our oven. He came, he saw, he fixed it! The job was all done in less than an hour and they didn’t play games when it came to coverage. I strongly recommend them. They are a cut above my previous home warranty company, American Home Shield..

3 years ago

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Stan Dotson Weehawken, NJ

We were impressed by their coordination. Whenever we called in the agents did a great job anticipating what we were calling in about and being proactive throughout the process. We had a roof leak and Liberty had a roofer at our house same day. Hassle free claim process and they don’t try to give you grief over the fine print.

3 years ago