Liberty Home Guard: Read 733 User Reviews From Real Homeowners

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Dmitriy Turchenkov

Jose the one I speak with. Was really nice and helpful. Looking forward to have more business with you !

1 month ago

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Seven Star Appliance

Jesus was very wonderful and easy to communicate with. He was very respectful, easy to work with, and very helpful.

1 month ago

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Cuz

Woodley was excellent to deal with. Pleasant, professional and to the point. Excellent job addressing my concerns.

1 month ago

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Israel Kutesa

Thank you James R. for your assistance, you were such a great help . Thank you for your time and being patient .

1 month ago

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JeMarcus FindingSelf

Jesus G. and Woodley L. really let their knowledge for the company and dedication to customer relations shine!

1 month ago

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Dispatch Pacey

Robert R delivered excellent customer service. His clear communication and problem-solving skills were greatly appreciated

2 months ago Edited December 3, 2024

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David Proctor

J P L. as always is very helpful in getting us in lined up with customers needs , to get job completed It 's always great to work with him

2 months ago

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Maria Luisa Baque Manzo

Robert R is one of the best agent that liberty has, he always help us to solve any inconvenient that we have. highly recommend

2 months ago Edited November 12, 2024

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Winder Moll

Quiero agradecer a la señorita Lyn CRUZ por ser tan amable con nuestra compañía y darnos tantas soluciones en nuestro quehacer diario, gracias

2 months ago Edited December 6, 2024

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Ryan McLean

JP was very knowledgable answering my questions, JP was Quick to direct me to what I needed to accomplish. JP is outstanding to work with.

2 months ago

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Dmitry

Robert R's assistance was top-notch. He handled everything with expertise and made sure the issue was resolved promptly.

2 months ago Edited November 26, 2024

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Reliant Electric

We had the pleasure to speak to Lorcin Woodley, it was great having someone that knows how to help technicians right away. Thank you

2 months ago

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Elmas Pierre

One of thee best appliance warranty companies out there..very professional, efficient, and outstanding when it comes to satisfying the customer..

2 months ago

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Signature Appliance LLC

Ronald S., was very helpful! He was kind and patient. I appreciate great customer service and Ronald is one of the good ones! Thanks, Ronald!

2 months ago

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Elle H.

It's a pleasure working with Alex C.. He's friendly, professional, and helps us get the job done to serve Liberty Home Guard's customers.

2 months ago

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Zaid Moayad

I was talking to Jp about a problem with work work and he handled it as easy and smooth as possible. I really recommend him as a professional problem solver.

3 months ago Edited September 19, 2024

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Bubba4u2

My AC went out so I filed a claim with LHG. After 6 days they could not find an AC tech. LHG called and emailed me several times telling me if I used the reimbursement program, where I find a tech and LHG reimburses me. I finally decided to do the reimbursement. I called a local tech who came the same day and diagnosed the issue. I then called LHG and they spoke with the tech who informed them of the issue and the repair cost. LHG approved everything. The repair cost $500. shortly after LHG resolution department contacted me and informed that they would only "reimburse" me $250. as per their policy. Prior to accepting the do the "reimbursement" program I asked the specifically if they would "reimburse" Me the full amount. LHG informed me that once approved, they will reimburse me the full amount within one day. Everything was approved, I did everything in accordance with LHG guidance. and they refuse to reimburse me the full amount. DON'T trust them & DON'T purchase a home warranty from this company.

3 months ago

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Todd Brown

Great service fast & efficient Great guy

1 week ago

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Aidyhasan

Thank you Abby R and lyn C to helping me

1 week ago

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Aidy

Thank you abby r and lyn c to helping me

1 week ago

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Emmanuel Sanon

Karen A Always provides great customer service.

1 week ago Edited December 16, 2024

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Team Confidence

We worked with Liberty Home Guard With great experience.

1 week ago

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Aidyhasan

Thank you for helping me Abby R and Lyn C

1 week ago

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True Serve

Excellent costumer service by JP L Very professional.

1 week ago

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Kenny Jones

Good jib. Very customer service oriented

1 week ago Edited December 17, 2024

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AirXperts Heating & Cooling Inc

Great service and communication from Rosario

1 week ago

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Powerful America

Alex C is very helpful and have best behavior

1 week ago Edited December 12, 2024

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Alaydi hasan

Thank you for professional service Karen A

1 week ago

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antwan newsome

Alex C is great and lots of the other staff!

1 week ago

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ethan imm

Very easy to work with and customer focused.

1 week ago

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Alaydihasan

Thank for your service professional Woodley Lorcin

1 week ago

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Verified Customer

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Patrick Baker Cherry, IL

I got a one year policy to test out their service, and when my fridge broke they sent out a mechanic. They ended up being able to fix it within a few hours, and it's been working like new since.

4 years ago

Reply from Liberty Home Guard

Patrick, thank you for the kind and honest feedback! We are glad you chose us as your home warranty experts.

Jun. 5th, 2020

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Julius Keeton

Alex was helpful and astute. Very patient and thorough in his explanations.

2 weeks ago

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hvac roofing

Every one should be like Rose 👍 She always in a good mood

2 weeks ago Edited December 16, 2024

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Bohdan Mandryk

I highly recommend this company. Axel G helped me with all my problems

2 weeks ago Edited December 9, 2024

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John Ksiazek

Jesus G did a great job walked me through the entire process .

2 weeks ago

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Fuse Hawaii

amazing company to work with. always on point with tickets and payments

2 weeks ago

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Otis Payne

Great customer service love there work really helpful jp Luna

2 weeks ago

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walter mendoza

Thank you woodly for your assistance. Great company to partner up for service

2 weeks ago

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kanostech Gonzalez

I want to especially thank JP for their dedication and excellent service.

2 weeks ago

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Alex Orders

Ronald S, always helpful, positive and professional service. Great job 👏

3 weeks ago

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Prime Time Plumbing

Ray R and Franklin are the best agents. They also support our business!

3 weeks ago Edited December 12, 2024

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Legion Maintenance

Franklin A. appears to be a standout professional at Liberty Home Guard, consistently delivering exceptional service and prioritizing customer satisfaction. Reviews from clients frequently highlight his professionalism, attentiveness, and deep knowledge of home warranty services. Customers appreciate his ability to clearly explain policy details, address concerns promptly, and offer solutions tailored to their needs. Franklin is praised for his patience and problem-solving skills, making even complex issues feel manageable. His dedication to ensuring a seamless experience for Liberty Home Guard clients reflects the company’s commitment to quality and reliability. If you’re working with Franklin A., you’re likely in capable hands, benefiting from his expertise and genuine effort to make every interaction positive. If you’d like me to refine this based on specific feedback or areas, feel free to share!

1 month ago Edited December 5, 2024

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Michelle Coons

I loved that Robert R was able to fully help me and answer my questions right away

1 month ago

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Reysan Almonte

Jhon D, help me with my home warranty service. He was super nice and knowledgeable.

1 month ago Edited December 12, 2024

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Green Team Drains

Mary S. was very helpful and professional, we here at Green Team Drains appreciate LHG business.

1 month ago

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Josh Ahrens

Very professional Very helpful Got my prom care of immediately Franklin Aracena

1 month ago Edited November 6, 2024

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JeMarcus Thomas

SPecial thanks to Jose M. and the knowledge they provided about Liberty's best practices.

1 month ago Edited November 7, 2024

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VICKYYY L

Mr. Ray R, not only has helped me but have me the best service I have ever experienced.

1 month ago

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Beyond relief services

Mary S is a very nice representative. She help with my concern. Thank you mrs mary

1 month ago

Liberty Home Guard Reviews