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Founded in 1994 in Richmond, Virginia, Capital One offers a number of financial services, including credit cards, banking services, loans, and investments.
Capital One offers attractive rewards to its cardholders. For example, the company offers the Quicksilver card, which gives members every tenth Uber ride for free (up to $15), and the Venture card, which gives members two miles per dollar on all purchases.
For some of its cards, Capital One offers introductory APRs of 0 percent for the first nine to twelve months. After that, variable APRs range from 12.24 to 24.99 percent*, which is competitive within the industry.
Capital One does not charge foreign transaction fees, which is a nice benefit for cardholders who travel frequently.
Capital One provides its customers with the ability to view and monitor their FICO score at no additional cost.
Capital One offers a number of fraud safeguards, including putting its associates through security training, putting social security number protections in place, and providing secure electronic funds transfers. Visit Site
Capital One offers a few cards that charge an annual fee of $0. However, after that, annual fees can go up to $59 per year, depending on the card.
Depending on the card, Capital One charges a fee of $35 to $39 for late payments.
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Website is easy to use. Sometimes have to wait to get through to customer service on the phone.
Never had a problem with my credit card. They also give you credit wise for free so you can check your credit as much as you want and not damage it.
This card gives opportunity for someone whose credit may not be great, so it's great for rebuilding. They are also good at increasing credit lines in a timely manner. The interest rates are too high, but that's to be expected.
I have and use a Capital One card for many years and, by far, they have been the best Company, of many, that I have used. Whenever I had any issue their customer service has been beyond excellent in satisfying my problem in a professional, caring and expeditious manner. I am not a big fan of commercials but Capital One's "Don't leave home without it" slogan rings true for me.
I like my Captial One credit cards, especially. Really no issues from them as long as I have done my part and paying my bills on time. Even received credit raises without asking.
Love this card. Interest is high, but I knew that before getting it. Great customer service and love the credit wise report I can check anytime.
Lowest rate card I have. Customer service is excellent.
I love my credit card and it all it’s perks. Lots of options to use for cash back or travel.
I am getting a lot of great airmiles using my Capitol One Travel card. I use it at Costco in Canada and I have no complaints.
Great customer service and rates.. Have been a customer for over 20 years now.
Tons of option with money market accounts, savings, and checking accounts as well
Conservative company which is good. Maybe too much so....never give credit line increase. lol
They have been very helpful in all ways that's why I try my best to keep it up to date and paid off
they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.
Easy to use, able to lock/unlock remotely, no foreighn transaction fees
Capital One has great offers and great customer service.
Excellent service for fraud and user friendly website efficiency
Best service. Great credit line. No hassles. Wonderful fraud team.
They are very professional and they keep a very close eye on transactions and alert you immediatly
AMAZING EXPERIENCE! It is not hard to get in touch with customer service. They have an easy to use app you can download to keep an eye on your balance and spending. The app also let's you know what percentage of your credit you have spent and how it can affect your credit.
They stand behind you and if you have a fraudulent purchase they will reimburse you. If someone gets your card number they have no problem sending you a new card.
They are good but sometimes you get a customer service person that is not friendly
Increased my Credit Limit without my requsting it
Great app! No yearly charge. 1.5 Miles per dollar!
The high interest rate renders this company less than preferable in general.
No problems,clear they are very helpful if you have any questions.
They are amazing and trustworthy I have never had a problem
Interest rate is to high. Could be lower.
If you're even 1 day late with your payment they harrass the crap out of you by calling you repeatedly until you make that payment. They are not sympathetic if you were in the hospital or in a coma or whatever reason they don't care they called me as many as 9 times in 2 days all times of the day and night it's terrible.
Very easy to communicate with and my card is used everywhere
Their int. rate is too high, & they suck.
Not easy to increase credit line, can't get a car loan or check credit report, high interest.
They advise me when my bill is due, tell me when I've made a payment, fedexed me a new card the day after fraud was detected and I get miles or money.
Because they gives you a chance to establish credit then any other companies
Great all around service; cash back for every purchase; credit score grew while using Capital One
Great stay open luv selection and deal with real people honestly
They have so many options and so many rewards programs. Something for everyone.
Best cashback out there! I love the chat feature on their website to - makes it really easy to get questions answered
Awesome customer service. Easy to work with
The costumer service department as well as the costumer relations department and the all around company as a whole were amazing and knowledgeable and efficient and accommodating, speak to you with more then just a friendly tone but moreso as if you were a family member to them I completely loved having them not only as a credit card provider but in my life all together!!!!