Name: Capital One
Rating: 4.3

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F.E Dunn

My husband and I have been using capital one for 5+ years. We are throughly pleased with the service they have provided.

5 months ago

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Dude What

Would recommend only if you’re disciplined to always pay on time!! Perfect mileage privileges can literally fly with your miles for free!!

5 months ago

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Kimberly Robinson

I love Capital One. Because I am going through a debit consolidation they have been patient. I didn't want to add them to the mix but the amount of interest and debt I had it was a need.

6 months ago

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Joe. D

Worthless customer service. I disputed charges for fraud and even after Capital One' lazy Fraud Deptartment said I had to respond a second time I made sure to do so via signed confirmation along with 12 supporting pages to my dispute. Not one individual from Capital One could confirm receipt of this in Salt Lake City UT so now they are reporting derogatory to my credit report. Its not big deal because Capital One is a garbage company and I used to work in commercial collections so I will be handling this the legal route. In the meantime I recommend staying away from them and check out the other credit card company with 24/7 live USA support.

7 months ago

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daniel johnben

I've had a Capital One credit card before! Overall, I had a positive experience with it. The rewards were great, and their customer service was helpful. I found it easy to manage my account online too.

7 months ago

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Godfrey Godfrey

I have had a Capital One secure credit card for more than 5 years, I got it when I was trying to establish my credit. As my payment history increased, my credit score went up to 780. I bought a house and I have a 97% perfect payment history, but Capital One has never increased my credit limit in 5 years on this secure credit card. I have charged and paid it off this card many, many times, but still no increase. I have 3 other cards with 20k credit limit, but still no increase by Capital One and I have asked why over and over again. They say it is because of a report by Experian, but I have pulled my credit report from Experian and there are no negatives. I have filed a dispute with Capital One and still, I have been unable to get the matter resolved.

7 months ago

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bnjfrancis1 Allen Park, MI

Have several Capital one credit cards that are used frequently. App is great and convenient and watch my credit score through credit wise. Great experience with Capital One!

8 months ago

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Sheila Burns Dickson, TN

Capital One was my go to credit card. They have a good reputation and are accepted anywhere. Within a short time, if you use and pay your payments on time, they will up your limit. I am very happy with the service.

1 year ago

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Deborah Borst Hanover, PA

I just received and my first credit card credit Builder through Capital One and they are very helpful and I'm grateful I've never asked or look for one before and now here it is and they've been very beneficial to my financial status I'm grateful

1 year ago

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Chad Edgar Wentzville, MO

Capital One a good bank to have an account with their credit card is amazing as well you can pay after $400 on something another day 30 bucks a month back till it's repaid blessing is here

2 years ago

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Melissa Castillo Baytown, TX

I use Capital One for my small business, and it has helped me with start-up costs. I'm happy with the value I get as a small business owner. Customer service is excellent, and I like the online options available.

3 years ago

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Angela Chesapeake, VA

I have had a capital one credit card for more years than I can truly remember. Compared to other cards, their rate is very low to reasonable. What I love most is their rewards. It can go towards lowering your balance to gift cards.

3 years ago

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Brodrick Jones

Outstanding I was approved and card sent right away . The customer service on the phone is great. You are helped very quick and the person on the phone knows there job. Thank you very much for helping me get back on track .

4 years ago

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Edward & Mary Wilson

Fantastic customer service on every level, from answering questions about possible fradulent activity, to suggesting products. EVERY interaction has been positive and every situation resolved to my satisfaction.

4 years ago

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Michelle Rios Ogden, UT

We have had a Capital One Visa card for many years. The customer service agents are helpful and knowledgeable. They have been able to answer any questions and correct any errors with ease. We will continue to use this card, as the fees are low and the customer service is great.

4 years ago

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Beverly Schacher Long Beach, MS

We have been very satisfied with our Capital One credit card. They don't charge an annual fee, their customer service is good. It let's you get cash advances and is accepted almost everywhere.

4 years ago

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Zac Cannon Long Beach, MS

The card itself is great and I have a great credit line, but the interest rate is a bit wild. The card does get me out of a financial bind when I need to make an emergency purchase from time to time (gas at the end of the month, food, repairs, etc...).

4 years ago

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Tony Riverton, UT

I love my Capital One card...I've had it for roughly four years and the cash back incentives and customer service is unparalleled. They even notify you of suspicious activity.

5 years ago

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Betta Bell Brentwood, CA

Their website is one of the best! Your payments are so easy to take care of with just several clicks...fast and efficient. Also, everything goes thru very quickly...doesn't take days and days to see on your account.

5 years ago

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Margaret Rose Bourlier Watervliet, MI

Capital One has been very good to me. I have had a couple charges that weren't mine and they immediately closed my account and gave me another. The only problem I had was having to wait to get the card in the mail before I could know what the number was.

5 years ago

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McKinzie Figueroa Provo, UT

My favorite thing about my Capital One account is how easy their app is to use. You can do basically anything that you would need to from your app. If you are not big on using apps, the customer service is great when you call in. They are all very well trained and try their best to help.

5 years ago

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Alex Nee Centerville, MA

Aside from one mistake I made, they've been very good. They get back to me fast and have been providing a solid service. Would be nice if some online features didn't lag and were a bit easier to understand... But overall the card has been very good.

5 years ago

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Alicia Holman Gilbert, AZ

This card gives opportunity for someone whose credit may not be great, so it's great for rebuilding. They are also good at increasing credit lines in a timely manner. The interest rates are too high, but that's to be expected.

6 years ago

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Nichole Midvale, UT

Capital One has been great! I have been with them for 19 years and they have always treated me well. They have even upgraded my card and credit limit several times. They also have 1.5% cash back.

6 years ago

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B-JM Petal, MS

No hidden fees. Great customer service that includes dependable 24 hours service and the opportunity to talk with a real person. No long waiting for responses, receptive of customer's issues and disputes with good and prompt resolutions, dependable, safe and confidential of customer's information, reliable notifications and

7 years ago

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Mark Wales Phoenix, AZ

Extremely reactive to transactions and payments, they get posted very promptly. Plus, during a credit fraud incident they rectified the situation in a professional and efficient manner.

7 years ago

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Hank Ricardo Winnipeg, MB

The secured Capital One Mastercard is a great way go to build your credit. I sent in $75 , and got a $2000 credit limit. I only use it once a month and emergencies only, or booking hotel rooms etc.

9 months ago

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Satoria MoonGoddess

Amazing service and rates. I also financed three cats with them. They even have convenient apps and one that tracks your credit acore called credit wise. I highly recommend their services.

10 months ago

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Dawn Grover

This is a pretty typical credit card as well. We get some money back in points and we are pretty responsible with our credit cards so that's a nice feature to have. All of them have high interest rates if you ask me, but you know that when you sign up for them.. Customer Service is good.

10 months ago

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Katheryn Orlando, FL

I love the savor card, you earn cash back when you spend and can use it towards your transactions. The interest rates are just too high but overall a nice credit card to help build credit.

10 months ago

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Teandrea Rowell

Capital One has been very helpful in getting me on track with my credit. They offer a credit report and text me when I miss a payment. They even offer suggestions to help me stay on track. Thanks for thinking of the consumer.

10 months ago

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Jennifer Vallejos Albuquerque, NM

They aren’t the best and not the worst I would say they are just another run of the mill credit card company. Pretty much only catering to the very rich and leaving us regular customers to well nothing just make sure that you pay on time because removing a something from your credit report is like herding cats. Oh they are quick as ever to get it on your report but getting them to remove it. Let’s just say don’t go there

10 months ago

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Noraa Stoke Blacklick, OH

Pretty okay products, some of the cards for people with lower credit are terrible, but once you build up a little better credit score some of the products can be decent. I at least don't feel like they have ever treated me unfairly or hit me with any surprise fees. I think my biggest complaint would be the lack of availability of customer support.

11 months ago

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Shellyjean Baltimore, MD

Love this company. I have 3 of their cards. I love the rewards, and that I have a choice of how to receive them. I can get actual cash back. I can see my credit score. I love their shopping rewards program, too.

11 months ago

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Justin Dube Show Low, AZ

Pretty good cards. Expensive, but good cards. I have carried C-One cards in my wallet now for a decade or longer. I have never had any real problems. During covid I wasn't working steadily and they did ding me for that citing that I was late even though I was on the program they had to defer lates. Otherwise, solid cards that won't reduce your limits at a whim from my experience with them. I would recommend.

11 months ago

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James Galarza Hot Springs, AR

I saw many commercials over the years for Capital One. My wife ended up getting a Capital One card, and it was relatively easy. Since then, I got my own. Capital One has been easy to use, manage, and the web site is ultra user friendly!

1 year ago

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Tana Tuggle Phoenix, AZ

I have had my Capital One Card for 2 years now and I have no complaints. My credit score was fair when I applied. I must say I was getting increases very quickly, my credit limit started at $500 and now I am at $4000. You can check your credit with CreditWise, also you can have cash back on a variety of companies.

1 year ago

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Nidia Salichs Ballwin, MO

I absolutely love Capital one credit card. They really look out for there customers. I had a few transactions that they were not sure I made and they reached out to me just to make sure I had made them. I really appreciate that.

1 year ago

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Chad

I have been with Capital One for over 10 years. They have always been very professional with me. I recommend this card to anyone looking for another card to fill their credit profile. They can send text alerts right to you, as soon as a purchase is made. Or attempted to be made.

1 year ago

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India Williams

I have multiple accounts with capital one count seems to be a little bit more delinquent. I appreciate the customer service that work with me on getting my accounts up-to-date and then just allowing me to make partial payments is appreciative.

1 year ago

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Farrell Lockett Houston, TX

I’ve used Capital One for years. They increased my credit limit given my credit worthiness and even waived late fees when I was a day late with payment once. I especially love getting points for every purchase and the Capital One shopping is a game changer. It’s always nice to save money when you were prepared to pay full price.

1 year ago

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Marcella Richardson Clio, MI

I have been dealing with Capital One for about as long as I can remember. It has been at least 20 years. The rest I have stayed with them for so long is that they are fantastic people who care about me and my credit. Whenever I have a problem, they are always willing to help.

1 year ago

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Phoebe Florissant, MO

I no longer have this card, but when I did have it was great. I paid it off and wasn’t using it enough and they closed it. This was ok, they are still sending me offers as if I still have an account, so this speaks volumes for me.

1 year ago

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TheShannaswood Arlington, TX

Capital One is the best! I love them, They have an awesome App that lets you see the balances and also alerts when the card is being using. I cannot recommend Capital one and when I rebuilding my credit they gave me a unsecured card with 500 limit, I will always appreciate them.

1 year ago

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Geoff Strickler Carrollton, TX

Been a customer for nearly a decade. Excellent as a bank, and as credit card provider. So easy to work with. Only negative is that they don't handle disputed charges internally but send them out to a separate processor who isn't always good.

1 year ago

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Surf Farmer Washington, DC

I really like Capitol One. The website is simple to read - a lot better than most in my opinion. I also like how my QuickSilver credit card gives cash back in any amount at any time. You don’t have to wait to reach a certain amount. It’s instantaneous. I’m really happy with my Capitol One credit cards.

1 year ago

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John Baylor Jr Richmond, VA

An overall amazing and understanding credit company! Times were rough for me at one point and Capital One stuck by me and worked with my situation it spoke volume that a company would be so understanding! Capital One is my first choice now when thinking about credit or auto loans etc!

1 year ago

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Sharon Memphis, TN

Great card to use, paid rewards when you use for certain purchases that can be added back to you card as a credit towards balance, good interest rates, great mobile app, great reminders for payment time and balances, great fraud service l, easy use anywhere Sharon

1 year ago

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Cynthia Henley Seaside, OR

capital one has been the absolute best for my household especially during these times of need the past couple of years i really do not know how we would have made ends meet with out this special support from this great company thank you so very much capital one~

1 year ago

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Vimari St. Cloud, FL

Love that they are so flexible on accepting your credit for any approvals. I have two cards and one car approve. I already pay off the car and they sent me the pay off letter and updated it on their system. I was able to get my car title.

1 year ago