Name: Capital One
Rating: 4.3

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Cynthia and Warren L. Stovell

Upon sign-up, spend $3,000 in the 1st three months, and receive a $500 cash cash back reward! Great customer service experience!

5 years ago

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Bryon Walters Beaver Dam, WI

I had my credit card shut off because Capital One didn't send me the monthly bill. I pay my balance every month, credit limit is 3 times the amount owed and I called immediately when I received the July and August bill on the same day and told customer service about the issue and that a check would be sent the same day. They still shut the card down so I had no credit card over the Labor day weekend. Less than impressed I would never treat one of my customers in such a manner.

6 years ago

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Thomas Hullinger Pleasant Grove, UT

Credit One has so many options in credit cards. I have been able to personalize them and get the rewards program that I want. I also like their rates.

6 years ago

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Kaleb Herbert Gilbert, AZ

Love this card. Interest is high, but I knew that before getting it. Great customer service and love the credit wise report I can check anytime.

6 years ago

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john a williams

they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.

6 years ago

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Maryayb Draper, UT

I love how easy it is to use reward points for travel with this card. The points are a huge benefit of carrying this card

6 years ago

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Courtney Mcmillan North Canton, OH

I'm rebuilding my credit and was approved with a low limit but after 5 months of on time payments it was raised substantially.

6 years ago

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Wesley Clark Kaufman, TX

Highest level of security and support of all my credit cards. Critically important to me. And one of the better cash rewards.

6 years ago

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Bruce Knipe

Easy online access and email alerts for every purchase and 1.5% back on everything without a yearly limit on the amount back.

6 years ago

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Lourdes Rivera Wilmington, DE

Is a good credit card but not as good as others plus they charge a yearly high fee I have asked them to changed it or switch my credit card to another but they keep denied to help me. I really wish I can paid them off.

6 years ago

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Brenda Stough Dora, AL

Great company for credit cards. Excellent customer service any very easy to deal with. They take care of your problems very quickly.

7 years ago

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Rebecca Tunnell Bolivar, MO

I love my Capital One card. It’s so convenient to use. I get cashback on everything I do and it’s a fun card to use.

9 months ago

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Joy Garcia Buffalo, NY

My very first credit card was with Capital One and I still have my card. Capital One has the best service especially customer service ever.

9 months ago

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Dr. Àmanda Ducksworth Mableton, GA

I am a long time customer of Capital One. I have never been late on a payment. I was the victim of a moving scam where charges were made to my card. I reported the incident and solicited help from Capital One to deny the charges. Capital One failed to advocate for me, the customer. I wrote a letter to the president regarding the 3,187.00 charges. The charges were removed but reapplied a few months later. I am so disappointed with their lack of customer service.

10 months ago

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Trevor McIntosh Patchogue, NY

Although I currently have good rates with this company, I am always cautious about how things work in the even things get financially challenging to handle.

10 months ago

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Ganesh S

Happy that I got a Capital One UK credit card when traditional banks refused to provide one but Capital One gave a very small credit limit and refused to increase it even after a long time.

10 months ago

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Love people Alexander Kent, WA

Been with them for years and still love the service of easy payments and cards that are accepted everywhere I go! Thank capital one !

11 months ago

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Donna St Louis, MO

I'VE HAD MY CREDIT CARD FOR 15 YEARS AND HAVE NEVER HAD A PROBLEM WITH BILLING OR CUSTOMER SERVICE! AND THEY SAFEGUARDS THEY HAVE IN PLAY MAKE ME FEEL PROTECTED FROM FRAUD.

1 year ago

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Clair McDougal

Excellent card terms and very user friendly online services. Payments are very easy to make online. I once disputed a charge and the customer service is excellent.

1 year ago

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Jelitsa Velazquez Philadelphia, PA

Customer services are always informative, they allow you to customize your notifications and offer you a lot of forms of notification. They have helped my credit a lot.

1 year ago

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Robert L Pressley Atlanta, GA

I was just notified that I had gone over my card limit by nine dollars on my Cap One Visa. In the text message I received, I was also told that I would not be charged an over the limit fee. Good message and good feeling about Capitol One.

1 year ago

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Jerry Bella Vista, AR

Capital One has been one of my go to credit cards, they have got a great service that lets you know if a purchase looks suspicious and lets you know of it

1 year ago

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TC B Florissant, CO

No, Just No. Don't waste your time and don't give this company your money. I had 3 cards with this company, great credit, and it didn't matter. For years.... credit increase requests kept being denied. Customer service is terrible. At one point, I got locked out of my online account, could not remember my password, and even uploaded my ID to prove who I was. Tried several ways to say "this is me" to customer service but still could not get into my account online- only through phone and paper mail. Ridiculous. I ended up closing all 3 accounts, and when Walmart switched to Capital One from Synchrony, I closed my Walmart card solely for the reason it was now managed by Capital One. Never will use Capital One again!

1 year ago Edited August 11, 2023

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Hortline Phoenix, AZ

My Capital One card gives me the peace of mind knowing that I can purchase things with credit when places require a credit card. I have not had a problem with using this card anywhere.

1 year ago Edited August 7, 2023

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Robert Horn II Pahrump, NV

Good credit card to have. Excellent benefits and no annual fee. Capital One support team is great when it comes to disputing an unknown charge on your card.

1 year ago Edited August 1, 2023

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Clela Finn Schertz, TX

Capital One gave me two cards with great limits. One has cash rewards so I use it most. The credit report monitor is free and invaluable. I love Capital One.

1 year ago

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Terrunder Columbus, GA

They are so terrible. I dont have bad credit at all cause i pay my bills but that hidden fees they add on to you when you dont read its terrible. I will never get another card from this company & they will worry you so much. You might like this company but i dont.

1 year ago

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David Carraway Santiago de Cali, VAC

I had services for over 10 years. After receiving a check from a potential employer to purchase equipment, the ding the check fraudulent. This was fine and the funds were returned, except for a portion I had spent, I was not aware that this was fraudulent, and was okay with there investigation, that the found out because when trying to get into Uch with that employer I had no luck! But instead of protecting me from the fraudulent activity they closed my account! I never ever had any bad activities for my account like this and begged them not to close my account they refused and give me minimal contact. I would consider this very awful business practices very unfair some which I would think would be in violation of banking practices and rules!

1 year ago

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marina reynaga Austin, TX

I have been a client of Capital One for a few years now. I like how easy it is to manage my account online. What I don't like is the automated customer service. It will take a while to get to a real person.

1 year ago

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HAROLD G LEWIS Elkton, MD

Capital one has been my favorite financial credit card tool for several years. The customer service interactions have alwys been helpful and provided much needed results.

1 year ago

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Jessica Romero Port Jefferson, NY

Been with Capital one for many years. Started off with one credit card and later offered a new card that offered great rewards. Both reasonable and great overall!

1 year ago

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Danielle Johnson Chagrin Falls, OH

Capital one has offered so many benefits, Helped me get my credit up , cash back on purchases and discounts with select vendors. Absolutely love this company.

1 year ago

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Victor Berrios Port Saint Lucie, FL

Capital One is the only card that I have for many years I dropped the rest. They link with 360 and bills are understandable and good customer service.

1 year ago

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Neisha-kay McKenzie Canton, GA

Absolutely love my capital one card I get to use my points to repay my card. I’m a very big fan of Capital One to the point that I had to put my mom on it also.

1 year ago

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Kelly Branch Bryan, TX

I love my capital one, when you make a payment it shows up quickly. They have let me change my due date a few times its so amazing to work with them.

1 year ago

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Ingaborg Howard MO

So far so good, I haven’t been with capital one very long. But I have enjoyed speaking with them when I have ever had a question. Thank you Capital One

1 year ago

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Joe White Dallas, TX

I used to have a Capital One card and bank account. I got scammed/hacked a few years ago and they told me they were not able to anything about it, which was terrible. I then moved to Chase and a similar scam/hack happened, but Chase made sure I was taken care of and that I didn't lose any money that was not of my fault. I was a Capital One customer for 9+ years before that scam ordeal, but sad to say I will never bank with them again. I don't think they care enough about their customers in this growing age of internet security threats and where scams and hacks were at an all time high! No thanks Capital One, and thank you Chase!

1 year ago

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Ricardo Ortiz Fredericksburg, VA

I have used Capital One for over 10 years, Excellent customer service, The best credit card company ever. I love Capital One. Everyone should have it in their wallet.

1 year ago Edited March 28, 2023

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Todd Vallin Tampa, FL

Very good customer service, always back customer and protect your interest, they have come a long way over the years,have a few accounts with them,best card I have

1 year ago

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blessed_jam kyzac Saskatoon, SK

I like the fact like after their payee just for several months, they offered me to increase my limits which I accepted to be used with emergency matters if ever

1 year ago

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Aiko Chico, CA

Love how easy it is to link to my Amazon and apply rewards. Also east approval this was my first credit card and same for my husband and daughter. Wish they offered lower interest rate since I’ve been with them so long.

1 year ago

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RANDALL KUSHNIERYK Bonney Lake, WA

When you call there customer service number not sure where your calling to but they are always nice! You know that they care about your business and they want help you resolve your issues

1 year ago

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Jenny MacLarty Austin, TX

I have had Capital One since I was 18. They have been great over the last 23 years. Great help and amazing rates. I have 6 accounts with them and get perks too

1 year ago

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Imoukhuede Oserei St Louis, MO

Best credit card that I have always used with no problem. I love them and would like to encourage the rest companies to learn from them on transparency.

1 year ago

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Dor'cas Kaindu Lexington, KY

I have the checking, saving and loan account with them. I really like that I can see all of the accounts at one time. I can move money really quickly and easily

1 year ago

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Maria Carlton Pinehurst, NC

I had someone hack my account during travel and called the company. They immediately reimbursed me and sent me a new card. They reassured me that I would not be charged for anything charges that I had not generated.

1 year ago

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Helen Webster Stevensville, MT

This credit company is easy to use, with simple payments, and easy payment options. I enjoy the ease of using my Capital One card. It's definitely "what's in my wallet"

2 years ago

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Life of Frog South Bend, IN

Excellent customer service, easy to use App, balances update immediately when you make a payment. No penalty for pre-payment or overpayment. Great customer service.

2 years ago

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Delores Smithfield, NC

I have had a wonderful experience with Capital One. They are currently helping me rebuild my credit. That is a plus for as I have been struggling with my credit.

2 years ago

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Shaterria N Fort Lauderdale, FL

customer service is on point. Capital one is an amazing company with low interest rate. however, the turnaround time when making a payment is not that great it takes about 3 days to post to your account.

2 years ago