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8.0

Overall Score

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stink

I made a transfer to pay my bill and they refuse to apply the funds to my account

6 years ago

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Joe

Annual fee should be waived after x years of loyalty

6 years ago

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DONNA FURMAN Ash Grove, MO

Got lower interest rate through my credit union

6 years ago

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Renzy B Universal City, TX

They didn't give me a good credit balance to begin with even though I had good credit

7 years ago

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Kelsey Connelly Buffalo, NY

Usually pretty good with working with you

11 months ago

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John Stoll

Great card at first interest rates fees and late charges kill you.

1 year ago Edited October 3, 2023

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Javier Gonzalez

It is a good card, excellent app and great service.

1 year ago

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JAMES CHRISTIANO Massapequa, NY

QUITE GOOD CUSTOMER SERVICE, FAIR ATTITUDE

1 year ago

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Marcus Weil Jonesville, VA

No complaints, very happy. Helped me build credit.

1 year ago

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Gaelle Birang Magnolia, AR

Great credit card company, interest rate is understandable

1 year ago

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Tony Hamilton

Great Bank and the people who work there are awesome

1 year ago

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Faith Marie Friedrich Chicago, IL

Easy to sign up for a credit card under $500.

1 year ago

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Nabil Rawi Alexandria, VA

The bottom of the list when it come to this bank , very bad on charges and customer service

1 year ago

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Donald RockJr Cape Coral, FL

Interest rates are too high. There is nothing as far as incentives for long term customers

1 year ago

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Sean Zernickow Monument, CO

Easy to work with and responsive for the most part.

2 years ago

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Lena Cardona Portland, ME

Excellent customer service i recommend this credit card

2 years ago

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Ledena Cresin Radcliff, KY

Had a credit card with them. Paid it off in full and are still billing me for a card and bill I don't have any more

2 years ago

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Samantha Rivera Colorado Springs, CO

High interest rates, not the best credit card company but easily approved

2 years ago

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Christian Williams Lima, OH

Their interest rate is too high for anyone! If you're one day late you will get charged an absorbnant late fee.

2 years ago

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Jordan Garella Tallahassee, FL

Great interest rates and very helpful employees

2 years ago

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clifton wilkins Roanoke Rapids, NC

I really like the company too it's a great banking institution

2 years ago Edited March 2, 2022

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P. U.S.H Preserve Understand Sustain Humility Lincolnton, NC

They aren’t that understanding at least the agents I worked with

2 years ago

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Jaid Clark Yuba City, CA

This card was easy to apply and the app is easy to navigate

2 years ago

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Mike Will Washington, DC

The quality of their product offerings lags behind the main competitors.

2 years ago Edited January 24, 2022

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Tianna Tallahassee, FL

Good customer service but doesn’t have the best credit limits

3 years ago

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Samantha Grabert Salt Lake City, UT

Used for debit consolidation and was easy to use.

3 years ago

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Emily Cheng Rockville, MD

Good customer service and efficient bank usage.

3 years ago

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Jarvis Johnson Smithfield, UT

Overcharged on fees. Not very good customer service. Purchases seemed like they were double the rate or percentage.

4 years ago

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david marcum sr

you can pay on time all the time and they will never give you a interest break.

4 years ago

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Jerry

Super expensive, small limits on withdrawal, and no credit increase.

4 years ago

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Jim Bowen Vero Beach, FL

Interest rates are not competitive; need to lower rates.

5 years ago

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Anonymous Laurel, MD

Very bad experience. Hidden fees, excessive fees that push you over your limit

6 years ago

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Randy Sieg Scottsdale, AZ

Their interest charges and policies are out of line

6 years ago

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CarolHarriff Romulus, MI

interest rate to high, will not use again after I pay balance off.

6 years ago

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Ron Marana, AZ

They give a 1%cash back but the interest rates are to high.

7 years ago

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James Holsinger Fort Lauderdale, FL

They promised one thing when getting me to sign up then didn't deliver

7 years ago

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alex soto Myrtle Beach, SC

Extremely high interest rate but good customer service

7 years ago

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Peter Coniceak Chicago, IL

Decent service bad rates, don't bother with this card

9 months ago

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Joerly Concepcion Mercedes Miami, FL

The mobile app is a nightmare to log in. And the credit cards are awful.

10 months ago

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Ed M. Los Angeles, CA

They need to learn how to report to all three bureaus

1 year ago

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Tamera Taylor-moore

I have been very dissatisfied with their customer service over the years

1 year ago

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Harry McDonald Baltimore, MD

Excellent service and they take care of there customers

1 year ago

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Dean Hess Chicago, IL

Finance charges seem steep. Other than that not bad.

1 year ago

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MBA Dallas, TX

Customer service needs help. They never listen.

1 year ago

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Donielle Butler Moreno Valley, CA

Hard to get an account . But I like how they are connected with kohls..

1 year ago

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Joseph Fowler LA

By far my least favorite card. Stupid low limit that is unusable yet they charge an annual fee.

1 year ago

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Jamie Boriths Houston, TX

Not happy needing help w credit but u need to pay them 200$ up front

2 years ago

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juan garza Ennis, TX

have a credit card with them they dont keep there word transparacy is not in there vocabulary

2 years ago

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MegaMichael1952 Palm Springs, CA

My dislike for capital One is its high interest rates

2 years ago

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Marie Sydnor Baltimore, MD

Not that great of a card, unless you get it through Walmart

2 years ago