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8.0

Overall Score

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Krista Chapman Newmarket, ON

Horrible customer service. They won't help you in anyway and are extremely rude. Tried to close my account and they wouldn't. They charged an extra yearly fee which was told I never had one to start with. Thiefs

2 years ago

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dielista wright Hammond, LA

I never had problem with capital one they going to make sure you get the best service

2 years ago

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Tony Bethlehem, PA

Have been a customer for 5 years and is love them. Their customer service goes above and beyond.

2 years ago

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Bobbie J Orne Deltona, FL

Never problem, great customer service,easy online help,I'll continue with them

2 years ago

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Tracy Lyles Cherryville, NC

Love there mobile app and banking. Have had a great experience with Capital One

2 years ago

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Stephanie Noel, MO

Not too bad of a company. They approved me for a $200 credit limit but I have to pay $200 to get it started. Booo on that part!

2 years ago

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Gary Wilkins

I have a couple of capital one cards and everything is great from cash back to customer assistance

2 years ago

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Kyshah Bagley Columbus, OH

Their services was nice because you can earn actual money back from purchases but their interest rates were too high

2 years ago

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wyattpaige Tallahassee, FL

i’ve had this card for close to 4 years and i get great rewards and useful tips

2 years ago

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Leon Yoakum Phoenix, AZ

Capital one gives you the break you need to get your credit back on track. Easy to apply on line

2 years ago

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Ashia Allen Champaign, IL

I love the cash back offers that capital one offers. I always try to take advantage of it

2 years ago

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BKLYN78 Covington, GA

Great card! Love the perks and rewards! Not to mention the Capital One Shopping app!

2 years ago

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Amy N Sandy, UT

Our Capital One card has a great points system. Really pleased with their customer service as well.

2 years ago

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Esther Haynie Clifton, NJ

Love the virtual online credit card so I can shop with confidence online without any worry.

2 years ago

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Chelsea Pleasant Grove, UT

Am so annoyed by the amount of time they soft pull my credit and send me firm offers. Wish it would come to and end since I’m not looking but could be beneficial if you are looking for a credit card!

2 years ago

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M. Nielsen South Bend, IN

Great customer service and a fraud department that is very knowledgeable and helpful.

2 years ago

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Stacy Carter Red Cliff, CO

I've enjoyed the perks of my credit card with Capital One. They have great customer service .

2 years ago

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Dara Bottenhagen Chicago, IL

Capital One is tied to Walmart which is great. Good points for buying and paying on purchases.

2 years ago

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Daniel Kress

I feel like Capital One has reasonable fees compared to other credit card companies.

2 years ago

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Hannah Barth Tallahassee, FL

The application and approval process for a Capital One credit card was quick and easy.

3 years ago

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Mayuree Pornintra Orem, UT

It's easy to redeem a cash back. No transaction fee when using the card in foreign country.

3 years ago

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Jackie Spokane, WA

Love the travel rewards and their excellent customer service when our card was fraudulently used.

3 years ago

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Jwat1213 Mount Airy, MD

Very easy to use o use the app which I appreciate. I have gotten car loans with them

3 years ago

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Olivia Hardy Olney, MD

Capital One is reliable. Customer service is mediocre. Capital One app is great and helps with banking.

3 years ago

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Mike Salt Lake City, UT

A great credit card company. They have some of the better rewards and great costumer service.

3 years ago

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Brittany Flammer Logan, UT

It is Convenient. Easy to use. I’ve used their credit card for several years now!

4 years ago

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Morgan whiting Los Angeles, CA

I am very happy with My Capital One card. They have always treated me well and report my payments.

4 years ago

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Derek Borsh Akron, OH

Capital one savings accounts have some good benefits. They have competitive rates, and good online services.

4 years ago

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Tiauna Anderson Salt Lake City, UT

Capital One has always been a dependable card for us and customer service has been prompt and helpful.

4 years ago

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Melodie Peterson Sandy, UT

I have a credit card with them and they have always treated me fairly and gave me a chance to rebuild my credit

4 years ago

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Misty Lacey Laurel, MS

I have had positive experience with Capital One. I have no complaints & nice customer service.

4 years ago

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Lifeadon Chicago, IL

Great way to build your credit fast without any fees attached... great card to have.

4 years ago

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Myken Cheyenne, WY

Great card with awesome perks! Customer service is excellent every time I need to talk to someone.

4 years ago

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myles Ragas Houston, TX

I lost my card while on vacation and I was easily able to report it to capital one.

4 years ago

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Hollie Whatcott Riverton, UT

Love my capital one cash back rewards! Such a great credit card and with really good rewards!

4 years ago

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Maryann Renteria (Mckrae) Phoenix, AZ

I enjoyed my card when I had it through Capital One! Never any problems and good customer service!

4 years ago

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Mary Haring Sandy, UT

Good card, very accommodating and easy to get a higher amount Lots if perks. Good card.

4 years ago

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Dwhoush Slidell, LA

To be honest, my capital one Quicksilver card doesn’t impress me at call. It’s hard to build up points compared to other companies.

4 years ago

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Jessica Eagle Mountain, UT

Capital one offered great intro rates and is easy to navigate the online website.

4 years ago

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Deryl Managua, MN

I love my Capital One credit card. They offer amazing benefits and I highly recommend it.

4 years ago

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Greg Hollingshead Huntsville, AL

Love my capital one car. The points are awesome, one of the best APR rates out there.

4 years ago

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Kilee Wagner Eagle Mountain, UT

Love our capital one. Has great rewards offered and we've benefited from them many times.

4 years ago

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Justin McMurtrey South Jordan, UT

Capital One credit card was my first credit card. I think the have some of the best rewards programs of any of the credit cards companies.

4 years ago

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Amy Christian Sandy, UT

Love how easy capital one is to work with. Easy payment options and great service

4 years ago

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Shirin Bethesda, MD

Excellent customer service. offer great cash back options. I have been a customer for many years.

4 years ago

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Brett Wilson Saratoga Springs, UT

I love the cash back rewards that this company gives. They have great customer service.

4 years ago

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Jillaine Clark Orem, UT

I do love my Capitol One card and the customer service has been great. My only negative is the interest rate is high.

4 years ago

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Danielle Powell Long Beach, MS

The rewards on the credit card are nice; however, the late fee is crazy high. Representatives should have more ability to forgive a one time mistake

4 years ago

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Kayla Roecklein Long Beach, MS

I have a credit card with this bank and the people are cool I would reccomend it

4 years ago

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Kiersten Parker Jackson, MS

I use this company for a lot of my personal purchases and I get points from them and it’s great

4 years ago