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7.9

Overall Score

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Karen Hartnack Norcross, GA

I have had this card customer service for issues exceptional I get a live person to talk to lots of perks

4 years ago

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ChanceyParker Jackson, MS

I have an emergency card and they do a great job at increasing the limit when I pay off on schedule.

4 years ago

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Tiffany I Gaithersburg, MD

Capital One is the best credit card. Easy online system and approval process. Wish I could get more cards with them.

4 years ago

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Claudina Moreau Fort Lauderdale, FL

Capital one makes it easy to raise up your credit line, help to protect your money, and is also easily accessible.

4 years ago

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Jennifer schwaner Holtsville, NY

Pretty good, 2% cash back on purchases, wish it was more but I use the card often so I get some benefit from that 2%.

4 years ago

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Jacob American Fork, UT

Capital One has some of the best interest rates around. With an easy to use credit card and high security, you know your money is safe.

4 years ago

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Juan Beaver, PA

Capital one is a good company. I was a customer for about a year and I have no complaints. their online portal is easy to use.

4 years ago

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Brenda Mertes Houston, TX

For some reason, I've found a lot of people like Capital One, but I have had problems with them for several months straight before I gave up and closed my account. The customer service was awful and they hardly gave any information that was useful. Transactions hardly went through smoothly. I would never recommend them.

4 years ago

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Amy Boren American Fork, UT

We had this credit card for a little over a year. They were great to work with. We had an interest free offer and when we paid it off we cancelled the card.

5 years ago

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Madison Scott Pleasant Grove, UT

I had a horrible experience with Capital One during a fraudulent experience they were no help at all. In fact, at times I felt as if they were the enemy. There was a huge lack of compassion and understanding. With Capital One it is all about money not the human experience.

5 years ago

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Mazi Marcel Womack Cedar City, UT

I love my capital one credit card. It is so easy to use and I love that they have no international fees.

5 years ago

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Ann Bailey Lehi, UT

The card itself is great, but I feel like their customer service is lacking. I have called multiple times and I feel like their friendliness while on the phone is lacking.

5 years ago

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Keri Christensen Lehi, UT

Capital One has been a great credit card. When I forgot about a payment they emailed me a reminder instead of automatically charging me a late fee.

5 years ago

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Jorden Laird Front Royal, VA

one of the first cards I got after my bankruptcy - high interest rates but thats to be expected. helping me rebuild credit

5 years ago

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Mary West Jordan, UT

Capital One was one of my first credit cards. They were very easy to deal with and offer great rewards.

6 years ago

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Tevita Salt Lake City, UT

Easy to apply for and opened with a good credit line. I like how they increase my credit line automatically since I am good standing customer.

6 years ago

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Kristin G Pleasant Grove, UT

I have enjoyed my credit card through capital one because of the points I receive for free travel. It adds up fast!

6 years ago

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Ruth Anne Bright Mount Washington, KY

Good card however can be difficult to resolve issues. Customer service tries very hard to limit issue to one call resolutions.

6 years ago

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Spencer Hodgson Salt Lake City, UT

Never had a problem with my credit card. They also give you credit wise for free so you can check your credit as much as you want and not damage it.

6 years ago

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Diana Melnyk

I am getting a lot of great airmiles using my Capitol One Travel card. I use it at Costco in Canada and I have no complaints.

6 years ago

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Sadie Scoville Pleasant Grove, UT

Best cashback out there! I love the chat feature on their website to - makes it really easy to get questions answered

6 years ago

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Landon Robison Layton, UT

Constantly get credit cards in the mail from Capital One even though I always decline their offer. I think they are a little overbearing and I wouldn't recommend going with them.

6 years ago

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Albert Laser

Good customer service. Wide range of services including shopping credits

7 months ago

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Oluwaseun Ojo Dallas, TX

Great company, I have their credit card.Great customer service delivered always

7 months ago

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Courtney De La Paz

It’s great. Most trust credit card company I have aside from Amex.

8 months ago

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David franklin Miami, FL

Capitalone should please work on their annual fee their annual fee is a little bit high 21.9% is to much which is $59 in a year

8 months ago

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Josh F Chandler, AZ

I enjoy my cash back reward system as well as being able to check my creditwise score anytime.

1 year ago

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Susan Bowes Aberdeen, WA

i had them a few years ago they were a good company low interest rates

1 year ago

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Tammy

nothing to tell they have treated me very good and I mean it they are good

4 years ago

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Sherry Kempf

Never a problem. Any question I had they helped and answered all questions

4 years ago

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Leonard J Hinman Jr

They are Professional and friendly. also ansers my questions.

4 years ago

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Robert Harper

Outstanding Great benefits. Best card ever. Highly recommended

4 years ago

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charles motes

ease of application and credit line increases i highly recommend this card

4 years ago

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Anna

very good customer service department always willing to help you out

4 years ago

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Jeffrey Allen

excellent customer service, easy to use app, great follw up with concerns

4 years ago

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Heather Asher

They accepted me when I had no credit and needed to start credit.

4 years ago

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Connie dutil

I made a payment I got the confirmation number and they came back to get another payment I know I've got bad credit because of them they don't want to work with you

4 years ago

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Fabbian Lopes

excellent they always explain what I spend and how much was.

4 years ago

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Allison Minnick

The comapny is amazing, they work with you and they are kind

4 years ago

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Marilyn Hollingsworth

Cannot pay off. They charge interest by the day. You make a payoff payment and they charge interest until they post it. Then, you pay THAT off and they charge AGAIN!

4 years ago

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rene merino

Excellent treatment and best experience easy to manage on line

4 years ago

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Mary Perry

I have had great experience with this company. Customer Service is awesome!

4 years ago

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Lewis Larson

User friendly online banking. Very responsive if I have to call on phone.

4 years ago

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Joe Martino

Excellent customer service and prompt feedback excellent fraud alert

4 years ago

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Anthony GAUCI

They are awesome great customer service . there when you need them

4 years ago

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Clark Yarbrough

Always willing to work with me on my payments and credit score.

4 years ago

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Charlotte Giles Salisbury, NC

Application process was quick and easy. Gave me my credit rating right away.

5 years ago

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Roger Becker

Great customer service and rates.. Have been a customer for over 20 years now.

6 years ago

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Chris Gauvin

Tons of option with money market accounts, savings, and checking accounts as well

6 years ago

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Jeanine Crawford

Conservative company which is good. Maybe too much so....never give credit line increase. lol

6 years ago