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5.6

Overall Score

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Thibault Parise Murrieta, CA

The best in business, love their services, customer service, amazing, made my life simpler and better!

1 year ago

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Rebecca Abla Los Angeles, CA

I love the customer service. The web and the app are so easy to navigate. Great product love my venture card

1 year ago

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Sarah Wade Spring, TX

The customer service is outstanding. The benefits that you receive from the credit card is top of the line.

1 year ago

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Peter Land O' Lakes, FL

Very accessible. Great customer service. Great automated system. Great charge dispute resolution. Great phone app.

1 year ago

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Nini New York, NY

Journey card is great for college students. Reasonable pay rate. Great for first time credit card owners.

1 year ago

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Carlos Agosto

I have this card and is truely amazing card many rebates in a ton of store I Recomend of curse !!!!!

1 year ago

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Joyce M Nunn Ocala, FL

Excellent and is what it says it is on TV! Friendly customer service and ready to solve whatever issues you may have.

1 year ago

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Tshillpa

I feel secure with Capital One. Great selection of products that I am able to view on 1 dashboard at capitalone com

1 year ago

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gayle sadowski

Easy to apply to. Online billing and paying very convenient. Always professional to talk to customer service.

1 year ago

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Joseph Campbell, CA

These credit cards are good and convenient. I love the using the card and paying it off every month so I don't have to carry cash.

1 year ago Edited May 30, 2023

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Scott Gillentine Winston-Salem, NC

Been with these guys for 20 years and I have a 774 credit score yet they jacked up my interest rate to 28.99% I called them on this and was told that they would not give me credit at a lower interest rate even with a good credit score! BEWARE OF THESE PEOPEL!!! THEY ARE CRIMINALS!!!

1 year ago

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IESHA Mobile, AL

Awesome experiences with them. Great to have for a card . Professional to work with and will meet needs

1 year ago

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Jerry Mcanally Tucson, AZ

I have been offered cards through credit sesame for capital one, says zero impact to your credit BS! I TRYED TWICE and both times I was turned down when I was invited, and they did a HARD CREDIT CHECK both times that are now on my report for 2 years thanks alot liars at CAPITAL ONE!!

1 year ago

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Adm8684 Los Angeles, CA

App is extremely useful and intuitive. Offers plenty of applicable information. Customer support responses to emails are quick and replies concise.

2 years ago

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James Walker Lithonia, GA

I use to like capital one until I fell on hard times and couldn’t pay my bill then. They don’t want to help , no programs to offer , they just said let us know if your going to be late

2 years ago

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Elena Saint Augustine, FL

I've been really happy with my Capital One card, especially the Savor card. Very nice to have the cash back incentive.

2 years ago

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Josh Domeier

It worked out great at first on the 360 mobile app and then it shut off and it didn't work out so I give it a four it's okay

2 years ago

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Jb Gulla Parsippany, NJ

I’ve had a capital one credit card for most of my life it had a 35 annual fee on it when my credit score went up they kept charging me I have a bjs credit card capital one is taking them over so that card is going to hit the Shredder

2 years ago

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Paul Riverton, NJ

Great rates, at times they were so understanding when my payments were behind and they wave the fees.

2 years ago

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Emily Bailey Bullhead City, AZ

I have use them and I like the way the company works but just because you do't use your card you should not loose credit score

2 years ago

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Glenda Black Grenada, MS

Capitol One was the only credit card company that did not decline my application and actually took a chance on me.

2 years ago

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lyn riley Grand Rapids, MI

what can I say about my favorite credit line, they are amazing they could lower their interest rates a bit but overall, I am satisfied

2 years ago Edited December 14, 2022

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Krystalyn Rourke Lancaster, CA

Capital One has great offers for credit cards to help build your credit. They are flexible and easy to work with.

2 years ago

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Thawkes2017 AL

CapitolOne is the best! Their app is so easy and convenient to use. The application process was simple also.

2 years ago

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Carl Price

Always has been a positive experience, love how they help you with credit. Great choice to have in your wallet.

2 years ago Edited October 24, 2022

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a j Roswell, GA

I've been a long time Capital One customer. Their rewards cards really make a difference when they start adding up!

2 years ago

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Tabitha Norman Norwalk, OH

Great aprs, low down payments as long as you use ur card wisely. Helps build credit. Good customer service.

2 years ago

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Gina Donofrio

It's very difficult to be approved for the card; however, once approved an account is without problems. One call fixes all.

2 years ago

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Sally Tetreault Largo, FL

I have 2 capitol one cards that I use. The rate could be better but they cash back does help when buying big ticket items.

2 years ago

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CSue Fargo, ND

I got my card quickly, I had no hassles at all with capital one. I would recommend them to anybody looking for their first credit card.

2 years ago

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Monica Hunt FL

Customer service is very helpful and wait times to speak to a representative is usually not a long process

2 years ago Edited August 31, 2022

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Jillian Grand Rapids, MI

Capital One has always felt like a medium level card to me. Cash back not great. Interest rate not great (if applicable). Customer service is challenging.

2 years ago

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Super Cool Slimes New Philadelphia, OH

The no annual fee credit card is great. I don't like to pay just to have a credit card in my wallet.

2 years ago

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heidi m johnson Mt. Pleasant, SC

I use Capital One I like to cash back, but the finance charge is a bit much even if I pay it off monthly. I would use it more if it was cheaper.

2 years ago

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Offatnight Hughson, CA

One of my first credit card and they do raise your balance after being with them for awhile. Highly recommend

2 years ago

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Rebecca Carter Springtown, TX

I use their credit cards, loans and checking. Great company to work with. Easy to make payments with the app

2 years ago

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Brittany Hicks Pensacola, FL

Their great with payment extension but getting help it's like going through hoops at time. But they secure your account well.

3 years ago

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James Tuttle Phoenix, AZ

I have had Capital one for years. They gave me a chance to start my credit when most card providers would not.

3 years ago

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Sheryl S. Toronto, ON

I used to love our Captial One World Elite Aspire Travel card. However, the rewards program has changed in the past few years and is no longer the great card it was.

3 years ago

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Chris Panko Columbus, OH

Very good card and good customer service. I have never had a problem with this card in the years that I have had it

3 years ago

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North Florida Wildliife Center Havana, FL

This was my first ever credit card and I still have it 7 years later. Online app makes everything very easy!

3 years ago

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Erica Reynolds

Capital One was my very first credit card. They helped me open a credit line with little to no credit history.

3 years ago

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Carri Brents Bryant, AR

Download the app! Makes keeping up with your bills so much easier, and you can always see your balance.

3 years ago

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Vicky Smith Sanford, FL

I have a checking account, savings account and credit card with Capital One. Their services are just fine.

3 years ago

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Dave McMullin Salt Lake City, UT

Always checking in on potential fraud transactions with my credit card, great communication and friendly service

3 years ago

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J B Sandy, UT

I know what's in my wallet, and I know I can depend on them for quality customer service and fraud protection.

3 years ago Edited January 21, 2022

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Cassie Banuelos St. Petersburg, FL

This was my first credit card. It was accepted everywhere and when I had an issue the customer service was fast and great!

3 years ago

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Rick Froid Park Ridge, IL

Very nice company. Love the online contact I get. Also on my phone. Very secure and they really monitor your purchases.

3 years ago

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tommy melvin Richmond, VA

I used it for a balance transfer. Easy process, online banking was useful. Quick process with no headache.

3 years ago

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Jada Urquhart Tallahassee, FL

My family has been with Capital one for over 20 years. They have competitive interest rates on their credit cards.

3 years ago