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8.0

Overall Score

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EvaM Houston, TX

Excellent customer service when needed was given a credit increase without asking

6 years ago

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T M Studio City, CA

Clear statements, great customer service, website options, great rewards, concert sponsoring

6 years ago

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Tania Ochoa Palmdale, CA

Easy to obtain a credit line and if you pay in a timely matter and more then the minimum your credit limit will grow

7 years ago

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Neil Laumeyer Dundee, NY

Proactive and great service and they always provide timely notices and keeps our privacy

7 years ago

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David Orem, UT

It's easy to pay on time, the cashback is pretty decent, and I'm all for zero fees.

7 years ago

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Cindy Harlan Manteca, CA

They gave me a chance and all I had to do was honor my end and they kept theirs.

7 years ago

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Karelia Smyrna, GA

It's good but fees are too high. Monthly finance charges are very high. Customer service and app/website are good.

7 years ago

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Aubrey Rentschler Salt Lake City, UT

We've had a Capitol One card for some time now. We appreciate their no annual fee and their sky miles rewards program.

7 years ago

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Gypsy Petz Edgemont, SD

Great rates and customer service! I have a bank account and a credit card and both are the best!

9 months ago

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Julie Fennell Butler, PA

It is a great credit card to have. The interest rates are a bit high but over all, never an issue.

11 months ago

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Raj R

Great credit card company with convenient app features, which notify payment activity.

11 months ago

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C. Ward Lutherville-Timonium, MD

Approval is easy but rates are high. Victim of identity theft having the hardest time getting my credit and money back APR is ridiculously high

11 months ago

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Tom Cooper San Antonio, TX

Helps keep my credit score in check and when I have a question they are very knowledgeable and courteous.

8 months ago

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Christopher Eberlein Wellesley, MA

I've had Capital One for over 16 years. Best credit card company there is. Never had a problem with them.

1 year ago

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frustrated

I really like Capital One overall. The customer care is spot on. I have multiple accounts with them and 360.

1 year ago

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Sandra Anderson Spring Hill, FL

What's not to love about Capital One! Customer service is outstanding and Website is human friendly.

1 year ago

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LaDonna Pauley Dallas, TX

I have 2 accounts thru cap8tal one. They are helpful and when I got sick they offered payment options!

1 year ago

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Melinda

This company has a fair interest rate and has never dropped me even through my financial struggles. Loyal customer here

1 year ago

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Dee Blackstone, MA

I love capital one. Their online portal is super easy to use and helpful. Customer service is always been great.

1 year ago

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Chris Gholson Columbus, OH

Best card , company was great, was easy to get card and they give good points, and another of great offers

1 year ago

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Nory L Powder Springs, GA

Its has been a great card for me and has helped build my credit greatly!! Love my card. Never had an issue with them.

1 year ago

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Jerodrick Leavy Philadelphia, MS

I love my capital one card.. I have a Walmart rewards card that i used for groceries and get rewards cash back..

1 year ago

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Thibault Parise Murrieta, CA

The best in business, love their services, customer service, amazing, made my life simpler and better!

1 year ago

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Rebecca Abla Los Angeles, CA

I love the customer service. The web and the app are so easy to navigate. Great product love my venture card

1 year ago

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Sarah Wade Spring, TX

The customer service is outstanding. The benefits that you receive from the credit card is top of the line.

1 year ago

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Peter Land O' Lakes, FL

Very accessible. Great customer service. Great automated system. Great charge dispute resolution. Great phone app.

1 year ago

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Nini New York, NY

Journey card is great for college students. Reasonable pay rate. Great for first time credit card owners.

1 year ago

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Carlos Agosto

I have this card and is truely amazing card many rebates in a ton of store I Recomend of curse !!!!!

1 year ago

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Joyce M Nunn Ocala, FL

Excellent and is what it says it is on TV! Friendly customer service and ready to solve whatever issues you may have.

1 year ago

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Tshillpa

I feel secure with Capital One. Great selection of products that I am able to view on 1 dashboard at capitalone com

1 year ago

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gayle sadowski

Easy to apply to. Online billing and paying very convenient. Always professional to talk to customer service.

1 year ago

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Joseph Campbell, CA

These credit cards are good and convenient. I love the using the card and paying it off every month so I don't have to carry cash.

1 year ago Edited May 30, 2023

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Scott Gillentine Winston-Salem, NC

Been with these guys for 20 years and I have a 774 credit score yet they jacked up my interest rate to 28.99% I called them on this and was told that they would not give me credit at a lower interest rate even with a good credit score! BEWARE OF THESE PEOPEL!!! THEY ARE CRIMINALS!!!

1 year ago

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IESHA Mobile, AL

Awesome experiences with them. Great to have for a card . Professional to work with and will meet needs

1 year ago

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Jerry Mcanally Tucson, AZ

I have been offered cards through credit sesame for capital one, says zero impact to your credit BS! I TRYED TWICE and both times I was turned down when I was invited, and they did a HARD CREDIT CHECK both times that are now on my report for 2 years thanks alot liars at CAPITAL ONE!!

1 year ago

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Adm8684 Los Angeles, CA

App is extremely useful and intuitive. Offers plenty of applicable information. Customer support responses to emails are quick and replies concise.

1 year ago

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James Walker Lithonia, GA

I use to like capital one until I fell on hard times and couldn’t pay my bill then. They don’t want to help , no programs to offer , they just said let us know if your going to be late

1 year ago

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Elena Saint Augustine, FL

I've been really happy with my Capital One card, especially the Savor card. Very nice to have the cash back incentive.

1 year ago

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Josh Domeier

It worked out great at first on the 360 mobile app and then it shut off and it didn't work out so I give it a four it's okay

1 year ago

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Jb Gulla Parsippany, NJ

I’ve had a capital one credit card for most of my life it had a 35 annual fee on it when my credit score went up they kept charging me I have a bjs credit card capital one is taking them over so that card is going to hit the Shredder

1 year ago

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Paul Riverton, NJ

Great rates, at times they were so understanding when my payments were behind and they wave the fees.

1 year ago

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Emily Bailey Bullhead City, AZ

I have use them and I like the way the company works but just because you do't use your card you should not loose credit score

1 year ago

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Glenda Black Grenada, MS

Capitol One was the only credit card company that did not decline my application and actually took a chance on me.

1 year ago

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lyn riley Grand Rapids, MI

what can I say about my favorite credit line, they are amazing they could lower their interest rates a bit but overall, I am satisfied

1 year ago Edited December 14, 2022

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Krystalyn Rourke Lancaster, CA

Capital One has great offers for credit cards to help build your credit. They are flexible and easy to work with.

2 years ago

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Thawkes2017 AL

CapitolOne is the best! Their app is so easy and convenient to use. The application process was simple also.

2 years ago

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Carl Price

Always has been a positive experience, love how they help you with credit. Great choice to have in your wallet.

2 years ago Edited October 24, 2022

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a j Roswell, GA

I've been a long time Capital One customer. Their rewards cards really make a difference when they start adding up!

2 years ago

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Tabitha Norman Norwalk, OH

Great aprs, low down payments as long as you use ur card wisely. Helps build credit. Good customer service.

2 years ago

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Gina Donofrio

It's very difficult to be approved for the card; however, once approved an account is without problems. One call fixes all.

2 years ago