Name: Capital One
Rating: 4.3

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Monica Hunt FL

Customer service is very helpful and wait times to speak to a representative is usually not a long process

2 years ago Edited August 31, 2022

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Jillian Grand Rapids, MI

Capital One has always felt like a medium level card to me. Cash back not great. Interest rate not great (if applicable). Customer service is challenging.

2 years ago

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Super Cool Slimes New Philadelphia, OH

The no annual fee credit card is great. I don't like to pay just to have a credit card in my wallet.

2 years ago

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heidi m johnson Mt. Pleasant, SC

I use Capital One I like to cash back, but the finance charge is a bit much even if I pay it off monthly. I would use it more if it was cheaper.

2 years ago

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Offatnight Hughson, CA

One of my first credit card and they do raise your balance after being with them for awhile. Highly recommend

2 years ago

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Rebecca Carter Springtown, TX

I use their credit cards, loans and checking. Great company to work with. Easy to make payments with the app

2 years ago

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Brittany Hicks Pensacola, FL

Their great with payment extension but getting help it's like going through hoops at time. But they secure your account well.

2 years ago

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James Tuttle Phoenix, AZ

I have had Capital one for years. They gave me a chance to start my credit when most card providers would not.

2 years ago

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Sheryl S. Toronto, ON

I used to love our Captial One World Elite Aspire Travel card. However, the rewards program has changed in the past few years and is no longer the great card it was.

2 years ago

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Chris Panko Columbus, OH

Very good card and good customer service. I have never had a problem with this card in the years that I have had it

2 years ago

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North Florida Wildliife Center Havana, FL

This was my first ever credit card and I still have it 7 years later. Online app makes everything very easy!

2 years ago

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Erica Reynolds

Capital One was my very first credit card. They helped me open a credit line with little to no credit history.

2 years ago

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Carri Brents Bryant, AR

Download the app! Makes keeping up with your bills so much easier, and you can always see your balance.

2 years ago

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Vicky Smith Sanford, FL

I have a checking account, savings account and credit card with Capital One. Their services are just fine.

2 years ago

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Dave McMullin Salt Lake City, UT

Always checking in on potential fraud transactions with my credit card, great communication and friendly service

2 years ago

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J B Sandy, UT

I know what's in my wallet, and I know I can depend on them for quality customer service and fraud protection.

2 years ago Edited January 21, 2022

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Cassie Banuelos St. Petersburg, FL

This was my first credit card. It was accepted everywhere and when I had an issue the customer service was fast and great!

2 years ago

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Rick Froid Park Ridge, IL

Very nice company. Love the online contact I get. Also on my phone. Very secure and they really monitor your purchases.

2 years ago

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tommy melvin Richmond, VA

I used it for a balance transfer. Easy process, online banking was useful. Quick process with no headache.

2 years ago

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Jada Urquhart Tallahassee, FL

My family has been with Capital one for over 20 years. They have competitive interest rates on their credit cards.

2 years ago

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Gabe Burton Riverton, UT

I don’t really like how this card or company works with payments and scores. My other cards from the past never penalized me for paying early or in full I’ve lost over 100 points!

3 years ago

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Mary Ella Hardy Charlotte, NC

Low percentage rate. I was quite impressed how quickly they were to notify me of a suspicious charge.

3 years ago

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Dave Marlowe American Fork, UT

I’ve had a capital one credit card for many years I found that making part of the vocally along with her benefits with the card is worth using it

3 years ago

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Spencer ,

Great! A good company that’s easy to use. I like that most rates aren’t high for long periods of time

3 years ago

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Erica Atlanta, GA

Fantastic customer service and easy to use app whenever I need to check my balance or maybe freeze my card.

3 years ago

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Melissa Providence, UT

Great company at detecting fraud on your account. They will notify you immediately and ask if this is a purchase you made.

3 years ago

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Katie Elliott ,

I recently started with Capital One. They have been very great to work with. So far we have not any trouble.

3 years ago

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Jared Holland Eagle Mountain, UT

Easy to get up and running. I have two teenagers on teen banking and I can track all of their purchases as they happen.

3 years ago

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Chelsey Smith ,

Best interest rate, super user friendly app. Great customer service! Capitol One is our families go to card!

4 years ago

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Linda felt Salt Lake City, UT

I have used capital one when making purchases from various companies. They have offered lower interest for 18 months.

4 years ago

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Katie Lewis Eagle Mountain, UT

Capital one gave me a card and it was easy. They don't offer very good incentives to use their card as other companies do.

4 years ago

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Casual Spence Colorado Springs, CO

I really like this credit card. It notifies you via text when a charge has been approved. I also like the app to maintain my account.

4 years ago

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Teagan Jarvis Los Angeles, CA

Reliable bank, I use the student credit card which has a lot of perks beneficial to those who can utilize them.

4 years ago

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SethLyman Pleasant Grove, UT

I have used capital one now for 2 years and every day I've been with them I've loved it. Their app makes it all so easy

4 years ago

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Shawn Cortes Salt Lake City, UT

Capital One has a good rewards program. I really enjoy how they alert you if you have a double charge

4 years ago

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Keron Grey Tallahassee, FL

I love my Cap card so much, I get a notification of EVERY purchase and I love being able to track that. When my credit card was compromised, they responded immediately with a new card and did not hold me liable for any of the charges.

4 years ago Edited September 14, 2021

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Toni Hasson Salem, UT

I’ve been impressed with capital one the entire time I’ve had the credit card. I earn cash back. Winning!

4 years ago

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russbayles West Valley City, UT

Had a Capital One adventure card. Rates are ok and I think they could use better rewards but never really had many problems. Switched to a card with flying miles.

4 years ago

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Jeremy Webb Covington, LA

Terrible banking company. I use bill pay and my bills are NEVER paid on time. If I pay a bill it will take 2-3 weeks to process. They have caused me so much late fees it is not even funny. Not to mention their terrible credit card plans. Will not be going back to this bank!

4 years ago

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Alexa Pitre Baton Rouge, LA

The GOAT of banks. Love them. Their app is very user friendly. They’re very reliable and love them.

4 years ago

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Aimee Mortensen Pleasant Grove, UT

I love my capital one card! I can use my rewards for gift cards or get equal cash back. I don’t know many cards that will give equal cash out.

4 years ago

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lani tuihalamaka Cheyenne, WY

best credit cards I've had. Love the app very easy to use for payments and keeping up with everything.

4 years ago

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Silvia Lobendahn Orem, UT

I called them to let them know that my identity had been stolen and someone that banks with them has an account with them. Til this day I have no idea if they investigated the issue or not.

4 years ago

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Olivia Oswald Logan, UT

I have a Capital One student card and love it. The customer service is so great to work with and always prompt.

4 years ago

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Annie Robbins Pleasant Grove, UT

Easy to use rewards system. Instantly gave me credit when I used my points and was hassle free. We own 3 cards.

4 years ago

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David T Draper, UT

I had a Capital One credit card. It was ok. I like the no fees, but the perks weren't as good as some of the other cards.

4 years ago

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Shane Russell Fort Worth, TX

I appreciate the high level of customer service Capital One provides on my 360 savings and 360 checkings.

4 years ago

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Piper Whitsitt Long Beach, MS

Use there online bank for several years; credit card more recently. Don't really like the phone app but the points are the best.

4 years ago

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JamieD Orange, CA

We’ve loved capital one as a company. They offer fun perks and the customer service has been great so far

4 years ago

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Cam McClellan Magna, UT

I had a Capital One account for the online savings. It has a high yield which beats regular savings accounts.

4 years ago