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7.9

Overall Score

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Jr Orem, UT

easy and fast approval. credit limit increase came at the perfect time. customer service always kind and helpful. monthly payments were affordable.

6 years ago

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Carolynn West Jordan, UT

We have never had a problem with them. Customer service is always helpful when I had to call in. Their mobile app is very convenient and easy to use.

6 years ago

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Nathan Johnson Palmyra, PA

Spent hours online and on phone trying to add my spouse to checking account to no avail. I found it frustrating that such a simple, reasonable request couldn't be handled.

6 years ago

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Tanner Hales Pleasant Grove, UT

Security on cards is good. However, customer service is NOT great. Sometimes it takes forever for my payment to process on their end, even after they have pulled the money from my checking account. Very difficult to get my credit limit increased, and I have never missed a payment.

6 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

My go to credit card for my business - can't beat 2% straight up cash back! And customer service is awesome - love the chat feature!

6 years ago

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Trevor Woller Beaverton, OR

Capital One has the best mobile app I've used. It's very simple to manage your entire account through the app. They also provide really good rewards.

6 years ago

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Tom Carey Mukilteo, WA

I rate them 9 for their air miles

7 years ago

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Joanne Tegethoff

Great customer service and very accommodating to my needs

4 months ago

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John Edwards

great fraud protection. excellent customer service

4 months ago

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Helen Skvarca

Very happy with this card. Upgraded easily.

4 months ago

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beverly garza

They are easy to get your credit started and affordable payment

4 months ago

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Rosann Toshich

Good level credit. Good app. Easy to use

4 months ago

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Chichi Agoh

Easy to read and manage my bills, great customer service

5 months ago

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Sonkarlay Tappeh

Great place to start to build your credit and great payment options.

7 months ago

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Heather Keene

Very good company to work with. Loved the easy access to pay my bills online!

7 months ago

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Scott Smith

I love Capital One! Great credit card! Customer service is great!

7 months ago

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Spydarmyke X Chicago, IL

The customer service IMO is awesome. The credit / loan rates 🤔...well.

8 months ago

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Dave Phoenix, AZ

Dont get a card or bank account with capital one. Theres no one there to take your call and the system is totally automated. You cant get ahold of anyone, its awful. Ill be canceling my card and account.

1 year ago

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aivilO Kansas City, KS

love capital one, my favorite part is the online extension that finds coupons, it's so very helpful!

1 year ago

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Robert Mott Bellevue, MI

Had my Capital One Silver card for awhile now and I trust Capital One. The cash back is awsome.

2 years ago

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Brandie Whitlock Sturgis, KY

It's my go to card! Easy to pay my bill.on the app and friendly customer service

2 years ago

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Jim Bullhead City, AZ

Had one of there credit cards and paid it off. They turned it in to collection and said I never paid it off. So I had to repay it. Now I can't get a credit card. Bad company

2 years ago

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Laura Mccall Yuba City, CA

It super easy to pay my monthly bill and the website is super easy to navigate thru

2 years ago

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Daione S Milbourne Orlando, FL

Very professional and always has a solution as long as you call with proper details

2 years ago

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seanth57 Columbus, GA

Best customer service, I love the cash back card, just easy money buying items you need.

3 years ago

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Tim Johnson Eureka, IL

My longest credit and not generous with credit limit increases been with over 5 years and only 1750 credit limit with excellent credit.

3 years ago

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Toni Purdy Bullhead City, AZ

Not please with Capital One. They suspend your card when you spend a lot assuming it is a fraud. embarrassing to say the least.

3 years ago

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Jim Fannon

rebuilt my credit using this card. Started with a very low limit and now it has grown to more than I will ever use.

4 years ago

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Carole Mackie

Good rewards and good service. Your rewards are easy to use and can now be used on Amazon.

4 years ago

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John Gender

Excellent rewards program that actually works. Ousttanding service when I need to call them.

4 years ago

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Ken Plasky

They have always worked with me with any issues I have had. Awesome customer service

4 years ago

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J.D.Terry

Great customer service. Takes chances with customers with less than perfect credit.

4 years ago

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Terry Kistner

Capital One is a awesome card they have give me increases customer service is great

4 years ago

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Don Chambers

Pro-active credit reporting, nice rebate, no international exchange fees, 2 factor authentication

4 years ago

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Rita Gearhart

Hated them. We tried to cancel the ADT because the monthly fees were ridiculous. They. I tuned to add on interest and fees even after we paid the payoff amount they gave us. It took months to get away from that mess.

4 years ago

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Puddn Pie

It was a good company until I could not remember my password. Then I was treated ike a criminal had to send my drivers license and still I coul dnot access my account. I finaly went to a branch and c;losed my accounts.

4 years ago

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Kristi LAXTON

Love them. Great customer service and they work with me on lowering my interest rate.e.

4 years ago

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Matthew Hall Moselle, MS

Absolutely amazing. Have a great credit score and wonderful services provided by capital one!!!

4 years ago

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Chris Patton

They are ignorant. I have an 825 plus credit score. The only money I owe is on one mortgage. They turned me down for a credit card. I wrote them and they acted like drones.

6 years ago

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jennifer miller

They have been very helpful in all ways that's why I try my best to keep it up to date and paid off

6 years ago

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Rose Taylor

They are very professional and they keep a very close eye on transactions and alert you immediatly

6 years ago

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Philip Bagwell

Great all around service; cash back for every purchase; credit score grew while using Capital One

6 years ago

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Larry Sassorossi Highland Park, IL

Got all my questions answered and done so in a very courteous and professional manner.

6 years ago

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Lee Roy Russell Fort Worth, TX

popular & easy to access website..never had any trouble with this company before

6 years ago

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KentKopke Boise, ID

always there when I need them and have readly increase my credir lines when needed.

6 years ago

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Kari Contreras Ecorse, MI

Great service, love the cash back, however dislike the high interest rate even though I have fairly good credit.

6 years ago

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Gloria Miami, FL

I have never had a problem with them , I have called them to ask for different payment date and they accommodated me

6 years ago

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Laura Clarksboro, NJ

Great customer service. Gave me a chance to rebuild my credit when no one else would.

6 years ago

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Warrec Verona, PA'

Their interest rate is sky high and if you're a minute late on payment they harass you nonstop. Also, they sell your information to marketing companies.

6 years ago

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Terri Bey Lexington, KY'

Great company. They are very helpful with questions. They have a great app, as well.

6 years ago