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5.6

Overall Score

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Angela Church Henderson, KY

A-1 Septic tackled my problem & quickly identified the issue. Service was responsive, thorough & efficient. Highly recommend!

1 year ago

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malita walker

I love capital one! Everything about this card is a thumbs up from me. I have never had a problem with them and the perks are excellent!

1 year ago

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Curtis Oswego, NY

There mobile app is super easy to use. Always get updates on my credit report right to my email which makes it easy to keep track of things.

1 year ago

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Bunmi Tomball, TX

I have been a customer for over 10 years. Their website is very easy to use and their branch staff are very pleasant and helpful.

1 year ago

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Brooke Tytianna Dallas, TX

I have their platinum. They raised my credit up 3k after doing a soft inquiry check with y new and recent score updates.

1 year ago

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shondell brown McDonough, GA

So far, I've had a capitol one platinum account for 2years and it's been great! The Cashback on purchases and discount offers are good also!

1 year ago

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countryguy1951 Sherman, TX

I have been doing business wit Capital One for over 15 years They are very trustworthy and reliable and good at their business.

2 years ago

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Bonnie Hernandez Philadelphia, PA

Hands down! The best choice for your credit needs! As a long time card holder I rate Capital One above all the others. Avery happy customer.

2 years ago

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Monique Douglas Pittsburgh, PA

Capital One should ask for proper ID when you first apply.But no they wait until you loose your card then harrass you after you need a replacement card.Its a headache.A BIG HEADACHE.

2 years ago

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Veronica Lawton

My husband has this card thru Cabelas they are very good keeping us posted on his usage and we pay as he uses it we’ve had no issues with them and have had them for years.

2 years ago

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michael edward fox Huntingdon Valley, PA

I have been with capitol one credit card for about 7 years.I never hearfrom them,I have never been giving a credit increase,and I pay my bill every month on time and my credit score is 800 as of today.

2 years ago

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Robbin Nelson Castle Hayne, NC

I have always had good luck with Capital One. I have a credit card and a car loan. The rates are acceptable and the benefits are amazing.

2 years ago

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Brooklyn Clay Houston, TX

Capital one is a great company to use for credit cards. They worked with me and when I was a victim of ID theft... They made sure I was compensated

2 years ago

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Allyx Hilterbran Blanchard, OK

Good customer service, reasonable fees and accounts, and really really great overall. I prefer capital one over any other big bank.

2 years ago

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Thomas Browning Columbus, OH

They have a well put together app, that is very easy to use. You cannot use a debit card on the app to Make a payment, I found this to be very inconvenient.

2 years ago

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Sue k Pensacola, FL

Offers 0% APR Occasionally which is a huge help also love that miles do not expire and the help a you to watch airfare prices

2 years ago

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Michele Fullum Buffalo, NY

Capital one has been a good card. Over the years that I have used them I have been satisfied with it. The only thing that I didn't do was increase the credit amount

2 years ago

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Tammy H Kittanning, PA

I had started with a secured card from capital one. I used it often and paid it off. I lost my wallet which had the card in it so capital one closed off my account. I do believe in good standing.

2 years ago

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Gail Kessler Forest, VA

I am new to Capital One, but they have already saved me money on coupons. The commercials are true. I am looking forward to moving on with them.

2 years ago

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Yuvonne Banks Grand Rapids, MI

I use to love capital got my account mixed up a couple of times. Cause insufficient funds on sept 26 I discovered that I only had en to pay 200.00 instead of 250.00 I tried to cancel the 250.00 within the hour. Next thing they suspended all of my cards exce Walmart the first of November I paid them all off and I canceled the Walmart card myself . I never want another card through capital one they could have temporary suspended them. I don’t ant any electronic communication . No postal mail nothing from them ever.

2 years ago

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Whitney Hernandez Keller, TX

Capital one has been my favorite for credit cards! The perks they have are awesome and their customer service is so fast and easy

2 years ago

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Oscar Lafayette, CO

Always very easy to speak with a real person, short wait times, and very good with a protested charge on your card Easy access to your account

2 years ago

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Enoch Hein Fort Smith, AR

I have multiple Capital One cards and the rewards are the best part. The app is simple to use. I would recommend to anyone.

2 years ago

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Elaine Bayer Cedar Park, TX

Cash back and amazon options, good monitoring my account for sketchy charges, great service when there is a sketchy charge

2 years ago

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KB Henrico, VA

My experienced with capital one was bad initial but I was able to meet a good customer service representative who helped me to resolve the issues.

2 years ago

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SandyD Houston, TX

I have a Capital One credit card that helps me with small purchases throughout the month. In addition, I try to keep a low balance.

2 years ago

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Joshua Bassett Pittsfield, MA

Helped me improve my credit score and are very understanding and helpful making sure you get extra time to pay your bill if you need it

2 years ago

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Jenny Hite Kansas City, MO

I have been a Capital One customer for many years and fairly recently, I began using my Savor card. I'm very happy with the terms and promotions

2 years ago

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L A Nelson Las Vegas, NV

Excellent customer service and a decent APR with awesome enrollment offer. Notifications are timely. Best card I've ever had.

2 years ago

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Aujana Denver, CO

Love them even though they closed my account after I was late for two months. They are easy to set up use and order online.

2 years ago

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Jolynn oliva Hilo, HI

It amazing. I've been working on my credit., see a charge I didn't do they help me figure it out. They let me know when a charge looks not right.

2 years ago

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Garth Kline Eugene, OR

High interest rates. Customer service is ok but they won't lower your rates even if you ask. They will raise your credit limit, but this is not always helpful. Seems to be the least likely to give you a large limit though unless your credit is immaculate.

2 years ago

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Uju Kamanu Seattle, WA

My Capital one credit card gave me an amount that could cater to the needs of my small Business, I had no issue repaying monthly . Would recommend for business owners

2 years ago

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April Simpson Fayetteville, NC

Capital One is in my wallet. It's one of my 4 favorite cards. I use my Cap One for online purchases for it's fraud protection

2 years ago

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Betty Wyble Iowa, LA

I have been a customer of capitol one for over 44yrs back when there name was calcasieu marine. We are pleased with their service.

2 years ago

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Nicole Kilburn Las Vegas, NV

They offered me a line of credit when no one else would. I now how two cards with capital one and have increased my credit limit

2 years ago

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D Phoenix, AZ

Love capital one and the services they offer. I use this card often and have a lower interest rate than done of my other cards

2 years ago

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Claudia Williams Ardmore, OK

Love my Capital One card. They make great offers . My limit is also wonderful! If y try here are any issues they will work with you.

2 years ago

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LaVoya Searcy Siloam Springs, AR

I did not have a positive experience with this company. They started charging and sending bills , including a late bill, before I could even activate the card. No joke. So they had me owing them 500.00 for a card that only had a 200.00 credit limit, and I hadn't even used the card yet. I had to speak with the manager, and ended up filing bankruptcy on this card. Ofcourse I will never apply for a Capital One card again.

2 years ago

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Letmeholdsumtng Fort Worth, TX

I have the capital one venture card and the rewards points for using it is unbelievable. I sometimes pay it back to the card

2 years ago

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Victoria Mcculler FL

Customer Review Video

3 years ago Edited June 1, 2022

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Gia Regina Waco, TX

I used Capital One credit cards, checking account, and ab auto loan and all round they are pretty good. Their customer service is friendly and helpful.

3 years ago Edited March 15, 2022

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Daughter of the King

Not to quick to give increases even though I have been with them 2 yeas and never missed a payment. I jave been turned down twice when I asked for a small increase.

3 years ago

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Phillip Allen Denver, CO

So good to work any credit rating to get you a great interest rate or help rebuild your credit. Amazing bunch of people to work with.

3 years ago

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Cali Peterson Salt Lake City, UT

Super user friendly and straight forward. Everything I’ve needed to find/have questions about has been there in the app.

3 years ago

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Uncle Reviewer for Fundraiser Syracuse, UT

I switched to Capital One about a year ago for their points. Love putting purchases on the card and love the customer protection. Thank you!

3 years ago

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Alex Gohlke Troy, MI

Love my quicksilver card, the rewards benefits have been great, the $250 reward was huge into getting one. highly recommend this card

3 years ago

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MsBonitaDinero Gainesville, FL

I like Capital One! They care about their customers, they have good customer service & they understand that "life happens " I DO recommend 😉

3 years ago

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Terrah Anderson Herriman, UT

We're had a great experience with our Capitol One credit card. Especially love no change for international use and great kickbacks too.

3 years ago

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Ryan Vett Chandler, AZ

I have a few cards with Capital One and they all offer great rewards programs and their customer support is top notch and available 24/7.

3 years ago