Name: Capital One
Rating: 4.3

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Shaterria N Fort Lauderdale, FL

customer service is on point. Capital one is an amazing company with low interest rate. however, the turnaround time when making a payment is not that great it takes about 3 days to post to your account.

2 years ago

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Shelton Germaine Rogers, AR

I used to be a really big fan of Capital One. I have noticed over the past 5 years are so that they are no longer competitive with their rates of offers. I have had some recent deals that are more than 75% lower than what Capital One offers. I will keep the account open for now, but I hardly ever use it.

2 years ago

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Rebecca Robinson Murfreesboro, TN

Capital One gave me a start when no other company would. I've earned increases on my line of credit and in addition was approved for another one of their cards (Walmart)

2 years ago

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Haygar Horrible Weaverville, NC

Excellent Capital One Shopping experience. Has saved me money and time online. Their credit card works everywhere. Their customer service is outstanding.

2 years ago

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Brittany Gould Augusta, ME

I have been a customer of Capital One in previous years, and I can honestly say that I will probably never have another credit card through them. I was very disappointed with the intrust rates, as well as the customer service I had received while trying to figure out different issues I had.

2 years ago

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Sherry M Lenoir, NC

Capital one may be one of the easiest credit cards to get, but if you are like me and on more than one account... it is the worst. You cannot sign in to do anything online and the online site will not verify anything so that you can.

2 years ago

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edward Winik High Springs, FL

excellent bank to do business with, they notify you when there is transaction on your account, they offer rewards for payments and is very safe to use for online transactions

2 years ago

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Baker

Been with Cap One for years, have 3 cards and an auto loan through them. Would be 5 stars but, their cap one shopping app screwed me out of $250 when it didn’t register my purchase and I overpaid for an item which I could have bought cheaper ( I was expecting to get rewards but, those never came)

2 years ago

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Michael Cline Onalaska, TX

"Flexibility" in a word. From changing payment due dates to increasing your availability of funds and some other sometime needed help. They really are helpful.

2 years ago

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Billi Lynn Holt Rochester, NY

Capital One has always provided me with great service and the ability to have credit or banking services. I find Capital One to be very useful and understanding.

2 years ago

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scotty Saint Paul, MN

I enjoyed my Capital One card for many years up until the point where I needed their help the most. I was being fraudulently scammed By one of those deposit money into your account and send us back some and you keep the rest type scams. Once I realized it was going on I got a hold of their customer service team and was reassured that nothing was happening and everything was fine in my account. and in fact the funds were still there, while I was watching them being taken out of my account online. I kept telling them that they're taking my funds right now can't you see this and they kept assuring me that everything was good your money is still there. After my account was drained and I had thousands of dollars of fraudulent debt on my account I called and called and called. Tried to get their customer service team to work with me, They never worked with me. They wouldn't work with me so I slammed them everywhere I could, bash them on social media I turned them into the BBB but with no results and up having to pay back all that stolen funds and fake funds that were deposited into my account. other than them sitting next to the criminals while they were doing it all, the proof was right in front of their cs teams faces, And they still did nothing to help

2 years ago

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Lori Clark Columbus, GA

Capital One will drive you crazy sending you flyer after flyer after letter after flyer after postcard. Just think of how much money they could save if they just took no as an answer and quit bombarding our mailboxes. I don’t think I could ever be a loyal customer to this company.

2 years ago

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Wombat for Life Silver Spring, MD

We have 3 different Capital One cards. They offer great services, do an excellent job of monitoring for fraud (which has occurred multiple times). No complaints.

2 years ago

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Gayle Jorgensen American Fork, UT

They have been very useful. They are gray at keeping track of the use of our card and letting us know if there is anything that we need to be aware of.

2 years ago

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Cierra Gohlke Grand Blanc, MI

Capital One is hands down the best credit card company I've used. I love being able to collect reward points and use them for purchases! When in doubt, go with Capital One!

2 years ago

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Julie Joos Herriman, UT

I have used this company for a few years. I have never had an issue. They have handled every dispute I've had quickly and efficiently. I am very happy with this company.

2 years ago

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Tim O'Connor Tucson, AZ

I have two cards with them and the app is awesome, links all the accounts into one. Paying made so easy with the app. Highly recommend him for first time card holders.

2 years ago

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Rustys777 Morganton, NC

Great customer service and I love that they report to the credit agencies which helps build credit. Their app is convenient and alerts are very helpful

2 years ago

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CMWitt Sun Prairie, WI

It seems like Capital One likes to "add on" services that are not essential. The low cost to uninformed consumers seems like a value, but you don't really need to pay for these add on services. I feel like they promote the add on services to the collage age person that might still be learning about credit. boo to them for doing this.

2 years ago

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KG Lebanon, NJ

I don’t really use my capital one credit card anymore but I have in the past and it has been easy to use as well as download the app that goes along with it.

2 years ago

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Ashlyn Elwood Roswell, GA

Capital One is the perfect credit card for anyone who is looking to travel. You can earn rewards and miles on so many flights and other travel situations. An absolute must for my fellow travelers!

2 years ago

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Vy Ha Tallahassee, FL

Excellent because they didn’t take any of my money concerning my previous bad experiences with other banks that didn’t reimburse money I didn’t authorized

2 years ago Edited November 11, 2021

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Kari Fisher Brigham City, UT

I have been with them for a few years. I have never had any problems at all! Very easy to use the app and to pay the monthly payment without any hassles.

3 years ago Edited September 14, 2021

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Leonard Leo Potomac, MD

This is my "go to" card, with 1.5% cashback. No need to worry about getting cashback from quarterly incentives or shopping at specific stores. Linking my account with Capital One 360 allows me to easily fund my bill.

3 years ago Edited September 14, 2021

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peter harmatuk Poolesville, MD

Capitol One Credit cards are widely accepted but normally carry a higher than market rate based upon same credit ratings. I only use my card to pay for Washington CAPs season tickets, as Capitol One gives us some perks for using their card within Capitol One Area. If were not for this use, I would not have their card.

3 years ago

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Brynne Davies Kuna, ID

Best credit card ever! They have caught fraud several on my acct several times. Can’t say enough great things about capital one!! Awesome customer service!

4 years ago

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Mat A Rancho Cordova, CA

Capital One has been a good credit card. I just recently switched over to the Venture card and I’m excited to see the miles I will be getting using this card. I highly recommend them.

4 years ago

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Chelsey Ulibarri Riverton, UT

I’ve used capital one for both my credit card company as well as have had vehicle loans from them and they have always been amazing to work with and always helpful

4 years ago

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Dre35 West Valley City, UT

We've had this savings account for over 10 years. The interest rates on the savings used to be the highest, and are now middle of the pack. The website is user friendly though, makes for a great online bank account with no customer service interactions.

4 years ago

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Rathan Kumar Trabuco Canyon, CA

Recently applied for a capital one card for international travel. Process was seamless and very easy. Plus benefits for travel insurance and renting cars is a must for travel.

4 years ago

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FIXITART West Jordan, UT

I am am not one to have credit cards due to fears of extra fees. I have Capitol one card thru Cabelas. It has been very easy to pay my bill online and is most secure when doing so.

4 years ago

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Benjamin LeBlanc Dallas, TX

So far in my four years of using capital one I have yet to have a complaint about them so far the customer service has been smooth and my experience has been smooth as well.

4 years ago

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Briauna Norton Jacksonville, FL

I’ve had capital one for about 5 months and after making 5 payments on time my credit line was raised. I love the care that I receive as a customer!

4 years ago

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Ana LaBorde Norcross, GA

I am happy with my service so far since the Walmart credit card switch to capital one. I like that there are no foreign transaction fees and the app is user-friendly.

4 years ago

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Angelina Hamilton Gulfport, MS

I really like this credit card! Everything it at my fingers tips. Every transaction I get a notification on my phone so I know what’s being charged. Scheduling payments are a breeze.

4 years ago

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Lindsay Norcross, GA

Capital one has been good in the sense that i used their auto navigator to buy my car. I was able to negotiate on the terms I wanted . I have a credit card through them and they have increased my limit as they saw fit that I could pay.

4 years ago

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Kaydence Bonino Riverton, UT

We have the spark business card from Capital one. Its awesome! We get 2% back in cash. Capital one also has great customer service. Favorite business card for sure!

4 years ago

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Sherry Arnold Alpine, UT

Capital One is our only credit card and they've been great. We pay it off every month and when we've had any issues, their customer service has been extremely helpful.

5 years ago

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Joy Hill Pleasant Grove, UT

I use many different credit cards - Capital One has the best rewards. Love the 2% cashback they give for business owners. Wish they had a chat feature

5 years ago

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Brittany Bray Springville, UT

Capital one was my very first credit card when I turned 18. I was told it was the best and still to this day I believe it is. One perk is their website. VERY user friendly!

5 years ago

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Reese Pleasant Grove, UT

My Capital One card has a great rate, is easy to use anywhere, has benefits that I can choose from. It gives me the credit I need and deserve and I can pay it back easily.

5 years ago

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Shannon Lehi, UT

Customer service and security features are great. The app is very user friendly and using points on whatever your like without an expiration is my favorite feature.

5 years ago

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Madison Orem, UT

I love the App to this card, I was late but they saw it was my first time so the reversed the late fee. I wish I had more perks or rewards for this card.

5 years ago

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Olivia Cheff Gilbert, AZ

I have the Venture card, and it is well worth the rewards! I have had to dispute charges before, but they have excellent customer service and helped me sort everything out.

6 years ago

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Shanna South Jordan, UT

Capital one is great if you are needing to build credit. I currently have a card through Capital one. When I lost my card a few weeks back they were very helpful in getting me a new card.

6 years ago

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Derek Scoville Pleasant Grove, UT

I have been searching for a credit card that offers great rewards other than skymiles. Capital One gave me the limit I was requesting and gives me a high cash back %.

6 years ago

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NT Pleasant Grove, UT

fast easy application, got my card within a few, easy activation, customer service was good, didn't have to wait long on the line to speak to a represenatative. credit limit when i needed it was very quick to do.

6 years ago

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Foote Queen Creek, AZ

I like my Captial One credit cards, especially. Really no issues from them as long as I have done my part and paying my bills on time. Even received credit raises without asking.

6 years ago Edited September 14, 2021

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Mel Shipton Salt Lake City, UT

I do not like paying $50 member fee. Nor do I like my high interest rate. On the plus side I have been given a high credit limit over the last 7 years. When fraud happens the company is quick to resolve it.

6 years ago

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Verified Customer

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Jessie

Annual fees, unacceptable, paying the credit card twice to using it, very unfair.o

4 years ago