Name: Capital One
Rating: 4.4

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Fabiola Mesquite, TX

I recently open a credit card with capital one, but I am very happy with the customer service they offer.

6 years ago

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Cathe J Elton Terrell, NC

I have no complaints with Capital One. Whenever I've needed help, I've always had excellent customer service

6 years ago

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Ava Rasmussen South Jordan, UT

Easy to get approved. Customer service and billing is always quick and friendly. Lost my card and they took great care of me.

6 years ago

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Deanna Parry

If you're even 1 day late with your payment they harrass the crap out of you by calling you repeatedly until you make that payment. They are not sympathetic if you were in the hospital or in a coma or whatever reason they don't care they called me as many as 9 times in 2 days all times of the day and night it's terrible.

7 years ago

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patrick m shilandscotsman Harriman, TN

Never had any problems or concerns. No problem using the card anywhere. Customer service is excellent.

7 years ago

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Melissa Shann Humble, TX

They're a good company, however, when I was unable to make payments resulting in a charge-off, they wouldn't allow me to receive another card in the present.

7 years ago

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Nicole Young Oklahoma City, OK

I got a cash advance on this card and now every single month they charge me like crazy high interest 25 percent just for that one transaction. I think it's a ripoff ! Rates wasyyt to high !

7 years ago

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R.P Conway, AR

Good to help rebuild your credit. The increases vary. APR depends on your credit score. Make paymemts on time and keep your balances low.

7 years ago

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Lynne Williams Hazlet, NJ

Low interest rate; if you want my opinion don't force me to leave a certain number of characters, take what I give you

7 years ago

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Carol Mayock Miami, FL

They have a great rewards system, and they gave me a chance to rebuild my credit when no one else would.

8 years ago

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melvin werts Silverstreet, SC

They are very professional in every way and all communications with them you feel human and not like a number.

8 years ago

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F.E Dunn

My husband and I have been using capital one for 5+ years. We are throughly pleased with the service they have provided.

1 year ago

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Dude What

Would recommend only if you’re disciplined to always pay on time!! Perfect mileage privileges can literally fly with your miles for free!!

1 year ago

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HellasBlue Odessa, FL

I have a few credit cards with Capital One. They make it easy to manage your billing and expenses and have excellent customer service.

1 year ago

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Annie Hickey Ormond Beach, FL

I have a Walmart Capital One card. I absolutely love this card. I pay it off every month and use it all month long. I get cash back. It's a win-win.

1 year ago

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Beth Mahaney Dartmouth, NS

When I rebuilt my credit I canceled my card as I had bigger ones and their little 500 dollar one was not necessary any more. Because they chose not report 'my choice' of keeping their card. Equifax dropped my credit by 40 points because of capital one. I did call them and they corrected it but it was to late... took a year to gain all my points back.

1 year ago

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Rebecca Tunnell Bolivar, MO

I love my Capital One card. It’s so convenient to use. I get cashback on everything I do and it’s a fun card to use.

1 year ago

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Joy Garcia Buffalo, NY

My very first credit card was with Capital One and I still have my card. Capital One has the best service especially customer service ever.

1 year ago

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Dr. Àmanda Ducksworth Mableton, GA

I am a long time customer of Capital One. I have never been late on a payment. I was the victim of a moving scam where charges were made to my card. I reported the incident and solicited help from Capital One to deny the charges. Capital One failed to advocate for me, the customer. I wrote a letter to the president regarding the 3,187.00 charges. The charges were removed but reapplied a few months later. I am so disappointed with their lack of customer service.

1 year ago

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Trevor McIntosh Patchogue, NY

Although I currently have good rates with this company, I am always cautious about how things work in the even things get financially challenging to handle.

1 year ago

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Ganesh S

Happy that I got a Capital One UK credit card when traditional banks refused to provide one but Capital One gave a very small credit limit and refused to increase it even after a long time.

1 year ago

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Love people Alexander Kent, WA

Been with them for years and still love the service of easy payments and cards that are accepted everywhere I go! Thank capital one !

1 year ago

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Sonya Parker Mesa, AZ

Capital One offers a wide variety of products including credit wise for free to help you keep track of your credit report.

2 years ago

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Greatness Las Vegas, NV

I been a customer with him for over a few years. And they been nothing but great and understanding with my account. Best credit card ever. 💞

2 years ago

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Darleen

Great customer service, incentives for having their card with cash back. When you need thrir help, they are there for you.

2 years ago Edited November 1, 2023

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Kerry Bachmann Cheyenne, WY

Love my Capital One card! I’ve been a customer for many years and have always had great experiences with their company!

2 years ago

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Jowara Morgande

They are great and give people like me with challenging credit an opportunity to build credit, and increase credit line as well.

2 years ago

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Quiana Varner Ashburn, VA

Get a secured card to rebuild but neve received my deposit back even though the application stated a refund and increase in 6 months. The app is easy to used.

2 years ago

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Bobbi Hughes-Millman Fountain Green, UT

I had a Capitol One card in the past and will never use them again. When my balance was close to the limit, they would hold my payment until after they added interest fees to cause an overage & charge me more. New laws may have changed their ability to make these types of transactions, however, I can further what they did in the past to drag more money out of me at a time when I was struggling to make ends meet.

2 years ago

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Mandy Fresno, CA

I don’t like the customer service I received when I’d call. Many representatives weren’t very helpful. I also didn’t like the fees Capital One charged for simple services.

2 years ago

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K.I.W. Lawrence, KS

An OKAY card, relative to credit cards but they are moderately predatory and in my personal experience, they tried to claim that I owe them for a bill I paid over a decade ago, with no documentation on their part. They were calling me all the time for awhile until I sent them a strongly worded legal-sounding letter.

2 years ago

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Charles TN

I love Capital One I have gotten a platinum card from them they rewarded me 6 months later with a Quicksilver card they're a very good company

2 years ago

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MFam2023 Boston, MA

I love Capital One for my savings account. I received $100 for a referral and make more in interest than any other account I have used.

2 years ago

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Elizabeth Stanford Kyle, TX

I love Capital One, I have the QuickSilver, Platinum and Wal Mart and I'm so happy with them all!!! The Cash back and discounts are awesome!!!!

2 years ago

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Donald Farris Springfield, IL

They have the best team. If ever there is a question their team goes above and beyond to answer it and are super friendly too!!!

2 years ago

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Kelley Johnson Phoenix, AZ

Love Capital one they were the first company to reextend me credit on my credit repair Journey and my oldest credit card now love capital 1

2 years ago Edited July 31, 2023

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Tee Woods Powder Springs, GA

Capital one credit card is OK. Prefer a lower interest rate. Have had this card over 5 years and have paid on time, always paying over the amount due and they never offer more credit regress of your credit worthiness

2 years ago

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Chris Van Egmond Mesa, AZ

I've used a capital one travel rewards credit card for years. Redeeming rewards is super easy. Just click the travel expense to wipe it away!

2 years ago

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Carlos Gonzalez Dallas, TX

Customer service is convenient and also very easy to access on line use. Overall it’s great service. Rates can be very competitive.

2 years ago Edited July 27, 2023

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Mary Davis DeSoto, TX

I have been using Capital One Credit Card for years. I recently switched over to personal banking and savings. I absolutely love their services.

2 years ago

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Amanda George IL

They give you high credit starting points. They will draft multiple times from your saved bank account to process the payment and even when you don't have it in the bank they take it. They caused me to be negative $900+ over 2 weeks time. They kept trying to take the payment every 2 days and then the bank charged me a bounce fee for EACH one. I would not recommend capital one for a credit account.

2 years ago

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Katherine Domorod Newark, DE

Capitol one hase easy to use app for keeping track of my account and bill paying. I love both the Quicksilver and Savor cards!

2 years ago

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Mindy Clarke Tacoma, WA

I have 2 capital One credit cards. Easy to get approved and a decent balance amount as well as cash back. I love capital One!

2 years ago

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Terri Neville Nashville, TN

Best credit card ever. They monitor my accounts for fraud and customer service could not be more responsive and effective at meeting our needs.

2 years ago

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Joseph Miller Buffalo, NY

A starter credit company to help build your credit. Always so ready to give you credit even if your score is low. Interest rate not as high as others

2 years ago Edited June 20, 2023

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Sean Price Stuart, FL

Capital one is an accepted and reputable company and their cash back incentives really add up. My girlfriend was amazed at her cash back incentives.

2 years ago

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Delisa Rideout Wasco, CA

Love our card with travel points. Also, I have another account with him and their customer service is great. Never had any issues with this company.

2 years ago

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Angela Church Henderson, KY

A-1 Septic tackled my problem & quickly identified the issue. Service was responsive, thorough & efficient. Highly recommend!

2 years ago

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malita walker

I love capital one! Everything about this card is a thumbs up from me. I have never had a problem with them and the perks are excellent!

2 years ago

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Curtis Oswego, NY

There mobile app is super easy to use. Always get updates on my credit report right to my email which makes it easy to keep track of things.

2 years ago