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5.6

Overall Score

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Charon Anne Mazloomi Eagle, ID

Always willing to answer questions and the mobile app is super easy

7 years ago

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Alan Hudson, OH

Excellent service and accuracy . Easy to reach customer service.

7 years ago

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Jim Irwin Canton, MI

Cash back is the best of any card that I use. It is for all purchases.

7 years ago

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Thanos Toulopoulos Davis, CA

Useer Friendly and always helpful and immediate response when issues arise

7 years ago

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Betty D'Arbeau Mt Vernon, NY'

Gave me a chance to build my credit. Interest rate reasonable.

7 years ago

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Kate Hancock, NH

Good customer service. Good rewards. Ease of use. Ease of payment.

7 years ago

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Robert Peters Tampa, FL

Convenience and technologically advanced website for account management

7 years ago

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anonymous Spring, TX

Capital One is easy to work with. Would recommend to others.

7 years ago

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SHENA LALLY Dayton, OH

They tell you over thw phone to call back after 1pm est to make a payment. When you call you find you were charged a late fee of $35 because you paid after 1pm. Scandalous.

7 years ago

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Monica Shelbyville, IN

I've never had any issues with purchases, billing, online payments, etc..

7 years ago

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Smith Suitland, MD

Easy to apply. Good beginning balance and increase with on time payments. Good customer service.

7 years ago

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Gina Ellenwood, GA

Excellent customer service and I have never had any issues with my card

7 years ago

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Ernest LaBounty Alexandria, VA

Always there for me when I need them. Try to help in any way they can.

7 years ago

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fernando Humble, TX

they were good on handling customers in need of help paying for credit cards

7 years ago

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Jeremiah A Taylor Jr Hyattsville, MD

Slow increases on credit limit; I've always pay them on time, always more than the mimimum, but they're dtill reluctant to raise my limit

7 years ago

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Philana Fuller Fresno, CA

Great app and easy to use. Plus i can use the card everywhere.

7 years ago

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George Cavicchi Buxton, ME

Because good on line website and very helpfull with problems

7 years ago

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Susan Muskegon, MI

Because I've paid on time every month forb4 years and haven't had a credit line increase in 3 years

7 years ago

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Jesse Griffith Oklahoma City, OK

Always prompt on fixing glitches... very friendly and. Very helpful always

7 years ago

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Rachelle A.

Great products and banking services and locations for in person needs!

9 months ago

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Edwin

Very good, reliable and safe. It helps you grow financially.

9 months ago Edited June 7, 2024

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Len Cabela

They are working with me to get my credit score back up. They are always very helpful!

1 year ago

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Donna Mehta

They were very helpful when I got behind on my payments. They waived late fees for 3 months.

1 year ago

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Shanna Harris Edison, NJ

Been a customer for the last 6 years and I must say I am happy with the product and services provided

1 year ago

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Poline Atlanta, GA

It has worked well for me during traveling time and rarely has issues on payment processing.

1 year ago

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Tammy Williamson San Francisco, CA

I love Capital one. They have been very good to me. I love the checking account.

1 year ago

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Gypsy Petz Edgemont, SD

Great rates and customer service! I have a bank account and a credit card and both are the best!

1 year ago

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Julie Fennell Butler, PA

It is a great credit card to have. The interest rates are a bit high but over all, never an issue.

1 year ago

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Raj R

Great credit card company with convenient app features, which notify payment activity.

1 year ago

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C. Ward Lutherville-Timonium, MD

Approval is easy but rates are high. Victim of identity theft having the hardest time getting my credit and money back APR is ridiculously high

1 year ago

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Araceli Douglas, AZ

I have one card with capital one and i received a cash point , it’s amazing!!!

1 year ago

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Sonia Allen The Bronx, NY

Been a customer for a while always great customer service,will always be my bank.

1 year ago

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Cat Blais Lake Worth, FL

I love my Capital One card ! I get almost instant notifications on my purchases.

1 year ago

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Kimmie Madison, MS

They gave me a chance with a Rocky credit history and for that I’m thankful. Going to definitely keep this card.

1 year ago

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Jennifer Patton Lynn Haven, FL

Have been with them for years and appreciate the customer service and help all along.

1 year ago Edited September 8, 2023

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michael tranumn.o Concord, NC

I had a bad situation with them concerning a account that some hacked of mine now im still trying to pay it off

1 year ago

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Linda Russell Republic, MO

Working with capital one has been very easy and satisfying. Been a customer for a long long time

1 year ago

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Cynthia Green Markham, IL

Great company if you're trying to build your credit. Good cashback offers as well.

1 year ago

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Doug Derry San Jose, CA

Great rewards! Rewards and cash back offers are for so many stores, restaurants and gas stations.

1 year ago

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Benjamin Milligan Dennis, TX

Solid company. I have a few cards that are typically lower limits and ok rewards. Not the best or the worst out there.

1 year ago

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Judy T Lawrenceville, GA

Capital One is great so far. No complaints. Interesat rate is not too high. Customer service is great as well.

1 year ago

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Emily Jacobson Castle Rock, CO

Capital One is wonderful. They offer great rates, and their customer service is great!

1 year ago

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David Burkhalter Dallas, TX

Capital One works with their customers to ensure customer service is top tier and benefits are available.

1 year ago

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Iesus ego confido in vobis New Port Richey, FL

Capital One provides an excellent service. They have great online banking that is easy to use.

1 year ago

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Amanda Norris Hagerstown, MD

Loved when there used to be a bank n Hagerstown MD n u can use everywhere n anywhere

1 year ago

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Melissa McDonald, PA

Great credit card company. I get rewards for every purchase I make. Definitely a card to have

1 year ago

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paula Beall Kailua-Kona, HI

Love their travel points, online app is easy to use, customer service is service oriented

1 year ago

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Mark South Bend, IN

Love the on-line features and how it is so easy to keep track of your charges and make payments

1 year ago

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Marta Ramirez

Excellent credit card , I have received purchase rewards as they promise on the contract

1 year ago

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Eartha Wilson Port Saint Lucie, FL

Love Capital One. I love the fact that when you pay you card is immediately credited

1 year ago