Sunrun: Read 3,556 User Reviews From Real Homeowners

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Tom Wellman North Las Vegas, NV

This was an easy experience! They were professional and took care of business every step of the way. I just hope that they are able to continue to do business here in Nevada. Make the right decision PUC.

10 years ago

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Michael Bik Merced, CA

I have been with Sunrun for just under a year. The entire process todate has been smooth. I would highly recommend signing up with them especially if you use a lot of electricity. You cannot go wrong!!!

10 years ago

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Barry Klein Monsey, NY

It was a great decision, going solar and doing with SunRun. My system is performing better tht had been presented to me. My system has been installed for 1 1/2 years now and I only regret not having done this sooner The folks at SunRun are professional and a pleasure to deal with. I can'r say enough about them.

10 years ago Edited May 6, 2024

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Sherry Woodstown, NJ

Overall solar experience is rated a 9. HOWEVER, Regina is correct, in that Sunrun gives you a yearly increase of about 2%. They tell you in the beginning it is a set rate for the length of the contact, then surprise you with it every year and tell you it's in the contract. It is...in VERY tiny writing. Also, if you have a leak and ask them to come check it out, you may as well just get it fixed, This is the second time I had a leak and this time, I've been waiting a month already for them to have Power Overhaul come out and take a look at it. That company has the worst customer service next to Verizon. They don't call you back, forget about you and seem clueless when you call them.SO frusterated at this point, I'm ready to take the panels off myself and put them in the street.

10 years ago

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Larry Lewis Apo, AE

Had solar panels installed in 2014 by Sunrun. The install went smooth and my electric bill has dropped significantly. Got the various rebates and most importantly, the Federal 30% tax credit was applied to last year's taxes. I would recommend Sunrun to anyone interested in solar installation.

10 years ago

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Nelson Phoenix, AZ

Most awesome job. Guys arrived on time both days as they said and were very courteous. I feel they went above and beyond with the job they did. Herman, Manny,Jose Fernando and Sal , GREAT JOB. Higest recommendation.

11 years ago

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jose cintron Parkville, MD

I am satisfied with sunrun, my installation was outstanding and they leave my place very clean. I am very satisfy with the solar system, for nine month in the row all I pay is 7.86.

11 years ago

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Derek Moore Fullerton, CA

Satisfied with the installation , production of the solar panels was as indicated and savings outlined have been realized. Only drawback was with customer service responses to referrals and referral bonuses promised but delayed.

11 years ago

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Verified Customer

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Ha Tang

No issues so far. The service is consistent

3 months ago

Reply from Sunrun

Ha Tang, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 12th, 2025

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Verified Customer

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Carlos Levario

I thought the service was exceptional very detailed .

6 months ago

Reply from Sunrun

Thanks for your review, Carlos! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 10th, 2025

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Verified Customer

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Randall Gibson

Don’t like that I still have a electric bill to pay

6 months ago

Reply from Sunrun

Thank you for reaching out to us, Randall. Your monthly savings may fluctuate based on your usage patterns. Rest assured, our team is dedicated to assisting you and are here to ensure you are optimizing your savings potential. Please feel free to send us a private message with your service address or send an email to resolutions@sunrun.com. Once we confirm your account we will assign a dedicated Expert who will be taking a closer look into this. Thanks!

May. 10th, 2025

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Verified Customer

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Kelly Watson

Very professional from start, sales consultant, to finish.

7 months ago

Reply from Sunrun

We're thrilled you had a good experience, Kelly! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 7th, 2025

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Verified Customer

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Larry Junsay

Things were done in a patient but timely manner

7 months ago

Reply from Sunrun

Thank you so much for your kind words, Larry. We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!

May. 3rd, 2025

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Verified Customer

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David Winn

Pretty easy to work with, and the install is working well.

7 months ago

Reply from Sunrun

Thanks for your review, David! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 30th, 2025

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Verified Customer

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Keenan Hall

Very pleasant experience with great sales and installation specialists.

7 months ago

Reply from Sunrun

We're thrilled you had a good experience, Keenan! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 25th, 2025

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Verified Customer

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Bob Bercaw

Great service competitive pricing easy to do business with

7 months ago

Reply from Sunrun

Your review brightened our day, Bob! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Apr. 25th, 2025

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Verified Customer

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Melvin Brooks

Very professional and a pleasure to work with.

7 months ago

Reply from Sunrun

We're thrilled you had a good experience, Melvin! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 10th, 2025

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Verified Customer

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Charles Severns

Outstanding installers. Very professional.

7 months ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Charles! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!

Apr. 9th, 2025

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Verified Customer

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Mass Graves

Great at meeting with our schedule for installation.

8 months ago

Reply from Sunrun

This is wonderful to hear, Mass! We are thrilled to hear that the meeting to schedule your installation went smoothly. Thanks for taking the time to share this!

Apr. 2nd, 2025

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Verified Customer

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Roger Birchmier

Been a customer for almost 7 years now. Satisfied

8 months ago

Reply from Sunrun

Your review brightened our day, Roger! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Mar. 14th, 2025

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David Swenson Denver, CO

I think their model is simple and straightforward. While I was researching systems and companies I talked with them and considered going with them. However, if you can find access to financing to own your own panels I really do not think their model is in the best interest of the homeowner. And I know when it comes time to sell a home (have several friends who have done this) with Sunrun leased panels it can be a headache and deterrent to some buyers. I would strongly recommend people to own their panels not lease them! Leasing saves in the short term, but provides no equity to the homeowner longterm!!!

3 years ago

Reply from Sunrun

Thank you for sharing your story, David. Your feedback helps us to keep improving your solar experience.

Jun. 29th, 2022

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Christina Sutu-Wallar Pittsburg, CA

Sunroom provided me with a quote to install solar on my home, and how it would work with my local gas and electric company. I appreciated the detail they provided me, and taking the time to explain things to me. I’m sure they explain it 10 times a day to 10 different people, but they never met me feel rushed, or like my questions were redundant.

3 years ago

Reply from Sunrun

This is awesome, Christina! Your positive feedback is like a ray of sunshine to us. We're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 22nd, 2022

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Anne Cabrera Mission Viejo, CA

The sales rep was recommended by a family member. We set up an appointment and he did all the work. We needed up getting a new roof ,solar panels and a battery. No issues and everything went smoothly. I just pay the company a flat rate and since I am producing energy, my Edison bill has been about $1/month.

3 years ago

Reply from Sunrun

Thanks for your review, Anne! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 22nd, 2022

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Verified Customer

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Brian Frimmer

The service was outstanding and product works extremely well

8 months ago

Reply from Sunrun

Brian, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 10th, 2025

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Verified Customer

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Shirley Carr

They do excellent work cleaned up very well. Save me money on my electricity.

9 months ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Shirley! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Mar. 4th, 2025

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Verified Customer

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Tiarra Galloway

Love Sunrun! If you want solar you can have it no money down!

10 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Tiarra!

Feb. 10th, 2025

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Verified Customer

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Julia Hsia

From start to finish, Sunrun was capable, professional and responsible.

10 months ago

Reply from Sunrun

Thanks so much for sharing, Julia! We're so glad to hear that you had such a great experience throughout the entire process. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jan. 31st, 2025

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Verified Customer

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Heidy Andrino

I am saving money by having my solar panels installed. I am a happy customer!

10 months ago

Reply from Sunrun

Thanks for your review, Heidy!We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 29th, 2025

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Verified Customer

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Peter Fernald

Works great and saved a ton of money. Produces great amount of electricity

10 months ago

Reply from Sunrun

Thanks for your review, Peter! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 24th, 2025

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Verified Customer

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Salvador Dela Cruz

Merick was awesome. The customer service he provided was top notch.

10 months ago

Reply from Sunrun

We're pleased to hear about the positive impact your representative, Merick, had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Salvador!

Jan. 21st, 2025

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Verified Customer

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Cesar Aranda

Easy to deal with. Great costumer service. The overall process was easy.

10 months ago

Reply from Sunrun

Cesar, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jan. 11th, 2025

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Verified Customer

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Li Chen

Great service and attempts to assist me with all my solar and energy needs.

11 months ago

Reply from Sunrun

Your review brightened our day, Li! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jan. 4th, 2025

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Verified Customer

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Martin Trlak

The rooftop solar system looks nice and working like I hoped it would work!

11 months ago

Reply from Sunrun

This is awesome, Martin! Your positive feedback is like a ray of sunshine to us, and we're so happy that you are enjoying your system. If you have any questions or issues please don't hesitate to reach out to us. Thanks for going solar with us!

Jan. 3rd, 2025

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Verified Customer

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Tabatha Rubini

It was a easy and seamless process! Highly recommend sunrun!

11 months ago

Reply from Sunrun

Thanks for your review, Tabatha! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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John Dockery

My SoCal Edison bill has been a credit for 3 years. Saved $1200 annualy.

11 months ago

Reply from Sunrun

Thanks for your review, John! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jan. 3rd, 2025

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Verified Customer

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Danielle M

Barb is the most helpful and knowledgeable person when we purchased our solar.

11 months ago

Reply from Sunrun

We're thrilled you had a good experience, Danielle! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Rolando Hernandez

Sunrun a great solar company which I would definitely recommend

11 months ago

Reply from Sunrun

Rolando, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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Arlana Lowery

I have had sunrun for a few years now with absolutely no problems.

11 months ago

Reply from Sunrun

We're thrilled you had a good experience, Arlana! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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William Boaz

The whole process was hands-free on my part. It made going solar super easy.

11 months ago

Reply from Sunrun

We're thrilled you had a good experience, William! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 17th, 2024

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Verified Customer

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Jean Jones

Sunrun team are great communicators from the beginning to the end.

11 months ago

Reply from Sunrun

Your review brightened our day, Jean! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 12th, 2024

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Verified Customer

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Diane Lable

I love the solar because I’m saving a lot on my power bills.

11 months ago

Reply from Sunrun

Diane, thank you for your kind words! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Mike Kaiser

Excellent customer service. Very respectful. Provide great value.

11 months ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Mike! We're delighted to hear that you found our customer service excellent and that everything is going well. Thanks!

Dec. 12th, 2024

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Verified Customer

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Cecil Rauschenberg

The sunrun people was very helpful and kept me informed of the process

11 months ago

Reply from Sunrun

Your review brightened our day, Cecil! Thanks for taking the time to share your experience. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 9th, 2024

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Verified Customer

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Stephen Bretz

Installers were knowledgeable & courteous. Work was completed efficiently & timely.

11 months ago

Reply from Sunrun

Thank you for sharing your experience, Stephen! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Dec. 6th, 2024

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Verified Customer

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Yusuf Ayuba

They are a great company and they help me save money on my utilities

11 months ago

Reply from Sunrun

Thanks for your review, Yusuf! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 6th, 2024

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Sam Reynolds

We were used from the start, got solars and referred our daughter and she got them also, we were promised, sign up, auto pay and referral money, now Sunrun sent letter that we are not getting anything, just excuses per letter we received per email from Jenny Hickmott! I no longer want Sunrun solars on my home, come get them!

6 months ago

Reply from Sunrun

Thank you for letting us know, Sam. We definitely don't want you to miss out on your referral, and we want to get this resolved for you as quickly as possible. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert that can help you. Thank you!

May. 16th, 2025

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Kim

This company is a scam they say that if this system dosnt work for you they will go on .. not true salesman lied snd lied to us now we are paying double for power !!!!! And yes if we want the panels gone it’s 24000 plus tax so for now I have to live with the biggest mistake I ever made until I can get a lawyer…….

6 months ago

Reply from Sunrun

Thank you for reaching out, Kim! Your monthly savings may fluctuate based on your usage patterns. Our team is dedicated to assisting you and ensuring you optimize your savings potential. To help us look into this further, please send an email to resolutions@sunrun.com with your service address so we can confirm your account. Thank you!

May. 10th, 2025

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L.m. B West Haven, CT

Number one solar provider according to my research and personal experience! Excellent all around experience.

7 months ago

Reply from Sunrun

This is awesome, L.m.B! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 7th, 2025

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Verified Customer

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Margery Fernald

Ben is outstanding. He is intelligent and follows through on what he says he is going to do.

1 year ago

Reply from Sunrun

Your positive feedback is like a ray of sunshine to us Margery, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Nov. 26th, 2024

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Verified Customer

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Sandra Lai

Knowledgeable of products and kept the customer updated throughout the whole process.

1 year ago

Reply from Sunrun

Sandra, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Nov. 22nd, 2024

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