Sunrun: Read 4,881 User Reviews From Real Homeowners

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Trudi J. Arrington Scottsdale, AZ

My neighbor was considering the purchase of a solar system from Sunrun and asked for my opinion. He provided me with the information Sunrun had given him and wanted to know if he was missing anything. I gave him 2 or 3 additional questions and asked him to let me know how Sunrun responded. When he gave me the answers to my questions I asked him for the name of his sales representative. I called the sales representative on a Friday morning and we made an appointment for that afternoon. My wife and I met with the sales representative for about an hour and purchased a solar system for our home. Buying is easy but then comes the installation and service, which are not always easy and can at times make you wish you hadn't made the purchase. This was not the case with Sunrun. They provided me with all of the information on how they would proceed with the installation and did what they said they would do on the date they said they would do it. The installation team headed by Gabriel was outstanding. For example; they wanted to put their equipment on the inside garage wall closest to the electrical meter on the outside of the wall. This is a requirement of the electric company. On that wall was 2 large ladders on hangers that I had installed. It was the only place that the equipment could be installed to meet the electrical company requirements. I gave them the approval to install it and without asking they removed the hangers and ladders, patched and painted the holes where the hangers had been installed and reinstalled them at a different but convenient location. In addition they did a better job of installing the hangers and ladders than I had done. They finished the installation on time, notified the electric company and came back prior to the electric company installation to show me exactly what was going to happen and how to turn the equipment on and off. They offered me another option by having Sunrun come out and turn the system on. Turning the system on was so simply I did it myself. Once installed I called the sales representative and asked him to come out and show me how to access the system from my computer so I could view the operation and output of the system. I will close by saying I'm a happy camper and feel I made a great financial decision with the right company. Thank you Sunrun.

10 years ago

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Andrew Boulder, CO

Sunrun is a wonderful company when getting rooftop solar for your home. They have well-trained consultants, professional designers and installers, and a variety of financing options that can best fit your needs. When comparing the Sunrun Lease with competitors programs, Sunrun simply gives the customer the most peace of mind, which is important to me. Sunrun does a great job communicating with their customers before and after the project has been installed. Obviously, my friends, neighbors, and family were curious about solar after seeing my solar panels, and Sunrun rewards me with generous gift cards for referring my friends to them. I can't think of a more focused, stable, and customer-obsessed solar company than Sunrun. 10/10

11 years ago

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Hugh Harfield Paso Robles, CA

My family just had beautiful, efficient, planet loving, clean energy SUNRUN solar panels installed on our property. You need to check out this Power Forward Company. They have a fantastic, friendly and helpful, project staff and a remarkable customer care team that is ready to assist you with any questions or concerns. We could not be happier or more satisfied. The savings will be remarkable; probably 30% to 50%, and no upfront costs. I am sure there is no Company that could compete with the excellent service and support this company offers. By the way, they service the product whenever repairs are needed. Give them a CALL, you will not be disappointed!

11 years ago

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Natalie N Michael Chappelle Lihue, HI

We put Sunrun panels on our roof through Rising Sun on Maui, HI. We had a friend that used to be in the business. He did a lot of research and referred us to Rising Sun. We chose the prepaid option and couldn't have been happier. The whole process went smooth timing, installation, usage etc. Only wish we had done it sooner. We referred them to friends and received referral checks as promised. Due to jobs relocation we had to sell our home after only 1 1/2 years with Sunrun but the transfer to the new owner was quick and painless. We figured we probably received double the investment back in the sale price of home. We were so impressed that we are in the middle of added them to our new home on Kauai. Mahalo Rising Sun and Sunrun for your excellent partnership!

11 years ago

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Sandy Marcelino Kamuela, HI

Bryan F is the most talented person in the company. I can’t thank him enough for all his hard work and dedication.

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Sandy! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 9th, 2026

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Stanton Kaupu-Cabuag Kamuela, HI

Bryan made it seem like a no brainer to go with solar. I want to have backup if the power goes out too.

2 months ago

Reply from Sunrun

This is awesome, Stanton! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 9th, 2026

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Lori S Benicia, CA

They made the installation process easy and fast. I have not received my first bill with the solar yet so cannot comment on that.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Sep. 2nd, 2026

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Verified Customer

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Edwin Reyes Chicago, Illinois

Thank you Baher for showing me all the process step by step and answering all my questions!

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Steven Moffat Los Angeles, California

I have used Sunrun twice on separate house. And I have referred them to 3 other e

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Steve Herborn Omaha, Nebraska

Sunrun has been a good company to work with. We love not having an electric bill!

4 months ago

Reply from Sunrun

This is wonderful to hear, Steve! It's great to hear you're happy with our services and that you haven't had an electric bill since going solar. We really appreciate you sharing this with us!

Jul. 24th, 2026

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Verified Customer

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Kevin Mcdonough Tehachapi, California

SunRun helps to keep my summer electric bill down. Thank you Tony for resending the link in

4 months ago

Reply from Sunrun

This is wonderful to hear, Kevin! It's great to know you're happy with your system and that it has kept your electric bill down over the summer. Thanks for choosing Sunrun!

Jul. 24th, 2026

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Verified Customer

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Richard Williams Lake Elsinore, California

They were on time quick and easy work product was up in one day just waiting on form to clear

4 months ago

Reply from Sunrun

This is awesome, Richard! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

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Verified Customer

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Shadi Shaltaf Budd, Illinois

Process was smooth and it gives a peace of mind during power outages. It saves money as well.

4 months ago

Reply from Sunrun

Thanks for your review, Shadi! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Susan A Lum Suisun City, CA

Sunrun has been honest with us from the start. Great Company, they do what they say

4 months ago

Reply from Sunrun

This is awesome, Susan! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

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Verified Customer

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Robert Downey Albany, New York

The product works and when challenges arise SunRun steps up to work with the homeowner.

4 months ago

Reply from Sunrun

Thank you for sharing your feedback, Robert! We're so glad to hear your system has been performing well and that our team has been there to support you when needed. Thanks for being part of our Sunrun family!

Jul. 7th, 2026

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Verified Customer

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Jeff Livonia, Michigan

Anthony was great. Super professional, not pushy, and friendly and super educated!

4 months ago

Reply from Sunrun

Thank you for sharing this with us, Jeff! We're thrilled to hear Anthony was knowledgeable, friendly, and provided a pressure-free experience. We'll be sure to pass this along!

Jun. 30th, 2026

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Verified Customer

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Jamie Providence, RI

We wanted to save money on our electricity bills and have always wanted to be solar independent.

4 months ago

Reply from Sunrun

Thank you for sharing your experience, Jamie! We're thrilled to hear your system has been working well and that you've saved money on your electric bill. Thanks for choosing Sunrun!

Jun. 30th, 2026

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Verified Customer

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Carmen Azzopardi Colorado Springs, CO

I have had Sunrun solar for three years. I could not be happier with the system.

4 months ago

Reply from Sunrun

We truly appreciate your 5-star review, Carmen! It's great to hear you've enjoyed our services over the last three years and are glad to have you as part of our Sunrun family!

Jun. 30th, 2026

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Verified Customer

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Michele Lewis Surprise, AZ

A great company, solar has saved up hundreds of dollars in electricity. Best decision ever.

4 months ago

Reply from Sunrun

This is awesome, Michele! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

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Verified Customer

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William Mckenna Southampton Township, New Jersey

They have been my solar provider for 8 years . I also have referred 3 families to them .

4 months ago

Reply from Sunrun

Thank you so much for being part of the Sunrun family!

Jul. 1st, 2026

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Verified Customer

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Michael Manning Maynard, MA

The salesman I was working with Raine was knowledgeable ,sensible and informative

4 months ago Edited July 1, 2026

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 1st, 2026

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Verified Customer

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Brenda Wince Calumet City, Illinois

The products are durable, quality produced, and reasonable. Highly recommended.

4 months ago

Reply from Sunrun

Thanks for your review, Brenda! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Dawn Allenby San Diego, CA

It's refreshing to see a company that operates with such professionalism; I highly recommend them.

4 months ago Edited June 21, 2026

Reply from Sunrun

Thanks for your review, Dawn! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Norman Staples New Castle, Delaware

Three year customer with 26 panel unit on our primary home in Virginia - great service !!

4 months ago

Reply from Sunrun

This is awesome, Norman! Your positive feedback is like a ray of sunshine to us, and we're so happy you've received great service with us!

Jun. 23rd, 2026

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Verified Customer

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Patrick Sullivan Cambridge, Massachusetts

The company is very reliable shows up if you report a problem the panels are very efficient

5 months ago

Reply from Sunrun

Your review brightened our day, Patrick! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Hua Zhang San Jose, CA

Ajay S. has provided very great service and very excellent job for us. Superb for everything!

5 months ago

Reply from Sunrun

This is awesome, Hua! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Verified Customer

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Kaitlyn Cranston, RI

Anthony was professional, knowledgeable, patient, and kind. We loved working with him!

5 months ago

Reply from Sunrun

This is wonderful to hear, Kaitlyn! It's great to know Anthony was easy to work with and helped make this a seamless experience for you. Thanks for sharing!

Jun. 13th, 2026

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Verified Customer

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Robert Wingler Toms River, NJ

Suntan has always been reliable. Always been courteous and have always kept their word.

5 months ago

Reply from Sunrun

We're thrilled you had a good experience, Robert! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 27th, 2026

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Jacqueline Herriman Poughkeepsie, NY

Jonathan is fantastic. No pressure. Very knowledgable. And honest. Great experience overall due to his help and expertise.

3 months ago

Reply from Sunrun

Thank you, Jacqueline! We're so glad Jonathan made your experience a positive one with his knowledge and pressure-free approach. We appreciate you sharing this with us!

Aug. 15th, 2026

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Sarah S Porterville, California

I chose sun run cause they came and explained the process and made it very easy for us plus heard great things about from my parents

3 months ago

Reply from Sunrun

We're glad to hear the process was easy and clearly explained, Sarah! It's great to hear your parents' experience helped you feel confident in choosing Sunrun!

Aug. 15th, 2026

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Fabian Lopez Van Nuys, California

The fellas did an amazing job at explaining and walking me through the whole process. They communicated promptly and were very informative.

3 months ago

Reply from Sunrun

Thanks for sharing, Fabian! We're glad our team kept you informed and took the time to walk you through the entire process. Thanks for going solar with Sunrun!

Aug. 11th, 2026

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Anne Wiesner Beacon, New York

Our sales rep Jonathan V. was professional, knowledgeable and personable. Always on hand to answer questions and to explain and answer any concerns

3 months ago

Reply from Sunrun

Thank you for sharing, Anne! It's wonderful to hear that Jonathan was easy to work with and always available to answer your questions. We'll be sure to share your kind words with him!

Aug. 8th, 2026

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Verified Customer

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Albert Ochoa Henderson, NV

Service is great, they are easy to work with and their product really helped our power bills a lot more manageable.

6 months ago

Reply from Sunrun

This is awesome to hear, Albert! We're thrilled to hear switching to solar has helped lower your electric bill and made it more manageable for you. Thank you so much for sharing!

May. 6th, 2026

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Verified Customer

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Donald Stattine

Sunrun made the whole process of converting to solar easy. I’ve had the system for one year now without a hitch. I give Sunrun a 10 out of 10.

6 months ago

Reply from Sunrun

Thank you so much for sharing, Donald! We are thrilled that you've had a seamless transition converting to solar and that you haven't had any issues since you've had them. Thanks for going solar with us!

Apr. 17th, 2026

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Verified Customer

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Sean Daves

Very responsive and help guide the process. Was always willing to get on a call to discuss questions

7 months ago

Reply from Sunrun

Thank you for sharing, Sean! We're happy to hear our team was responsive and supportive throughout the process. We appreciate you choosing Sunrun!

Apr. 11th, 2026

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Verified Customer

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Larry Rodriguez

Ever since sunrun installed my solar panels I loved it I have no complaints they're doing a very good job

7 months ago

Reply from Sunrun

This is awesome, Larry! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Verified Customer

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Peter Blied

They have been responsive and helpful with all my questions. As a long time solar user, I'm happy to be with Sunrun.

7 months ago

Reply from Sunrun

Thanks for your review, Peter! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Joel Geesaman

Always do their best to give great customer service. When their are repairs needed, they contact me quickly to schedule a service appointment

7 months ago

Reply from Sunrun

Thanks for your review, Joel! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Jason Leger

It’s been about a year since my solar was installed and we are happy with everything. Thank you SunRun.

7 months ago

Reply from Sunrun

Thank you so much, Jason! We're really glad to hear everything has still been going smoothly over the last year! We appreciate you sharing your experience with us!

Apr. 9th, 2026

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Verified Customer

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Maureen Wood

Great customer service. Their support and timely response made what could have been a bad experience, great!

7 months ago

Reply from Sunrun

Thanks so much, Maureen! Really glad our team was there to support you and responded promptly anytime you needed help. We appreciate you sharing your experience!

Apr. 9th, 2026

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Verified Customer

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Elaine Hatcher

Friendly and professional employees. Never have had a problem all the years that I had system on my house.

7 months ago

Reply from Sunrun

We really appreciate you sharing this, Elaine! It's wonderful to hear that you're enjoying your system and have had no issues in the last few years. Thank you for your review!

Apr. 9th, 2026

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Verified Customer

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Sheri Cleary

My friend was working for them at the time I knew she wouldn’t steer me wrong I’ve been happy with my system since

8 months ago

Reply from Sunrun

Sheri, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Michael Flaugher

Reputable company,, very responsive company, and addressed all of my questions regarding the product.

8 months ago

Reply from Sunrun

Michael, thank you for your kind words! We're glad you found our team responsive and that all your questions were addressed. Thank you for sharing your experience with others!

Feb. 20th, 2026

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Sharon Laroche Union, New Jersey

Many thanks to Favielle E. who canvassed our neighborhood promoting SunRun. Based on her presentation and information we decided to install a Tesla battery to our home.

4 months ago

Reply from Sunrun

This is awesome, Sharon! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

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Salome Los Angeles, California

Karina me ayudó a resolver todas mis preguntas y estoy muy satisfecho con su ayuda. Sólo le doy un 10 por toda su atención que tuvo con nosotros. Gracias

4 months ago

Reply from Sunrun

¡Nos alegra mucho saber que tuvo una buena experiencia, Salome! Agradecemos sinceramente que se haya tomado el tiempo de compartir sus comentarios. ¡Gracias por desempeñar un papel tan importante en nuestra comunidad solar y por ayudarnos a crear un planeta impulsado por el sol!

Jul. 1st, 2026

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Rosalyn Owens Budd, Illinois

Tia was professional and patient with me, a senior citizen. I liked how she explained the process to me and made sure I understood. I recommend her to anyone.

4 months ago

Reply from Sunrun

Your review brightened our day, Rosalyn! Thanks for taking the time to share your experience with Tia. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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Peter Falzone Needham, Massachusetts

Raine is a great Rep, accommodating for scheduling, walked us through the whole process & made sure we were comfortable with everything before signing up

4 months ago

Reply from Sunrun

Peter, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 23rd, 2026

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Mihir Patel Piscataway, NJ

Jaimie has been an absolute best salesman person at Sunrun. She took the time to answer all our questions and helped us obtain the best system for our home.

4 months ago

Reply from Sunrun

Mihir, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 23rd, 2026

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Becky Sue Greenwood Los Angeles, California

I heard good thing about the company and also Giovanni was patient enought with getting all my information and Credit and was nice about it. He was not pushy.

4 months ago

Reply from Sunrun

Thanks for your review, Becky! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Ryan Mansfield Center, CT

Colby helped me and my household go solar. He was very communicative through the process. I’ve had solar for over a year now and so glad Colby stopped by

5 months ago

Reply from Sunrun

Ryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 16th, 2026

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