Sunrun: Read 3,922 User Reviews From Real Homeowners

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Alexander Millar Poughkeepsie, NY

The sales person was fantastic. Knowledgeable about solar energy and products. He had a strong engineering background and provided no pressure, as the product speaks for itself. Installation went without surprises Customer service followed up is monitoring the system....

9 years ago

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BRYAN MOOSE Columbia, SC

I just got my first Sun Run bill, and my electricity bill went from last months high of $320 (usually around $230, this time of year) to only $97. I could not be happier or more pleasantly surprised. Installation went super smooth, on all accounts, and things came together in mere weeks.

9 years ago

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Sheri Frost CA

The Sunrun team is amazing. We had a great experience from start to install. Unlike other companies that send one guy to install, they sent a team and got it all done in 2 days as they said. They've been very professional and obviously prioritize customer service. It's nice to be appreciated for using a product that pays me back!

9 years ago

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Pat Dempsey Pismo Beach, CA

SunRun was very professional from the sales process through the permits, installation, and activation. Incredible communications. Installation was done in one day. They predicted 2 days, but worked a little late to get it done. Everything went by the numbers. All SunRun people I encountered were excellent.

9 years ago

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Alex Boost Costa Mesa, CA

Not only was Sunrun the most professional and on-top-of-it solar company I got a bid from, they also provided the easiest construction experience I have ever seen. We just hit the end of our first year of having solar and the system produced 10% more than the estimates! We are so happy with solar and just wish we would have done it sooner,

9 years ago

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Jacqui McLeish Columbia, SC

It was a no-brainer to go solar but when you have great customer service, and the courteous and expeditious installation crew what more can I ask for. Let me tell you I received my first utility bill since flipping my switch for solar and I received a credit on my bill.. Now that put a smile on my face Way to go Sunrun

9 years ago

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Drake Freeman Las Vegas, Nevada

Love love love the Sunrun folks, best thing we ever did, even with the ''new rates'' imposed by Warren Buffett and his cast of clowns we havn't sent NVEnergy a dime since last Aug 2015. Wish them much luck in returning to the Las Vegas Nevada market in the future. Love talking to people about my solar and sharing my bills.

9 years ago

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Sharon Lainey North Dartmouth, MA

Totally satisfied with my solar experience so far...such professionalism. From my sales rep chris romano, to my electrical foreman,Paul...on the install. Tremendous service.can't wait to "power forward" in a couple of weeks! !! SO EXCITED!!

9 years ago

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Frank Wayne Owens Spartanburg, SC

From meeting the Sunrun Rep. at Home Depot , through the installation and now that we have received our first full months Duke Power bill ( $8.71) we are very pleased. To have such a savings on our bill and to know that we are helping solve a little of the global warming problems makes us proud and very pleased with our decision to go solar.

10 years ago

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Parminder singh Oakland, CA

Sunrun is the best solar company in market today they told me 3 month approximately to install and working solar at my house but they complete every thing in 5 weeks , I never have any problem with the system , I advice only use Sunrun for solar !!

10 years ago

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alan r Little Falls, NJ

the total experience with sunrun went very smoothly.one day installation good cleanup no problems.all the people I dealt with were professional and extremely courteous.i was impressed with the quality of all the materials used for the job. overall rating I give it a 10+

10 years ago

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James Kennedy Oak Park, CA

I have had a Sunrun Leased Solar system now for 20 months and am very pleased with the results both from an installation and financial point of view. I have saved about 2,000 dollars over this period. Best decision ever now that I am retired and live on a fixed income.

10 years ago Edited September 14, 2021

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Mark Gorsky Williamstown, NJ

I have had SunRun now for 2 years. Never a problem and very gratifying that I am doing my part to reduce carbon emissions and lowering my electric bill at the same time. I paid my lease in advance and never had any regrets. Totally Awesome

10 years ago

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Jacob Litoff Millis, MA

The solar panels they gave me for $1k was a great success. I have to pay $37/month for 14 years they take care of the panels for free during that time. No problems yet. and my electric bills are nothing but credit. Can't ask for more. I just wish my car ran on solar energy during the day and ...well moon energy on my way home from gigs.

10 years ago

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Verified Customer

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Genevieve Sayville, NY

I am very happy that I have signed with Sunrun. Everyone I spoke to including the installers were very professional yet friendly. They were very patient with me as I had many questions, and yes sometimes repeated myself and they always took the time to answer me. As a matter of fact they would make sure I understood everything step by step to calm all my fears. I would highly recommend Sunrun.

10 years ago

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Valerie Kumra Santa Rosa, CA

A flawless experience so far. From installation on, we haven't really had to do a thing. Haven't even had to pay a dime (our panels were free with PedersonDean). Once there was an issue with the panels but we didn't even know until they sent us an email that they would be out to fix it. We are two or three years in, and so far, A+.

10 years ago

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NAthan Pasadena, CA

I have had solar for 2 years now and I love it. Although I am saving about $10 a month, I am helping out the environment and everytime I see a rate jump from PGE on the news I can smile. I have never had an issue with anything.

11 years ago

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James Schneider San Diego, CA

#1 Sunrun sent us an email requesting a $500 down payment after the salesman from Smart Energy specifically stated that there would be no down payment. Apparently these two companies were not on the same page. #2 after the panels were installed (before inverter installation) I discovered a hypodermic syringe on my driveway and brought it to the attention of Smart Energy ownership. #3 after final inspection by the county building inspector I discovered 20 - 1/4" Holes drilled into the wrong pitch of the roof. They had been calked and were highly visible from our pool area. The mishap was not disclosed to the inspector or us. #4 I finally got an in home 1 hour visit from the owner of Smart Energy and discussed how I would like the remediation to take place. I would have a roofer of my choice completely remove shingles and paper and re install the roofing. This cost would be covered by Smart Energy directly. The job is complete and we are up and running. I received a call from Greensky and discussed payment. I am anxious to see subsequent bills to verify my savings. James and Ruth Schneider

11 years ago

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Leidy Hernandez

A family member recommended it to us and they were in love with it

2 months ago

Reply from Sunrun

Leidy, we're so glad to hear you were referred to us by a family member! We are thrilled to hear that you're enjoying your system. Thank you for choosing Sunrun and for sharing your feedback.

Mar. 6th, 2026

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Patty H

Austin was amazing, outstanding customer service. His expertise was top notch.

2 months ago

Reply from Sunrun

Patty, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 3rd, 2026

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Ricky Gibson

Jay was very articulate and well-informed regarding his representation .

2 months ago

Reply from Sunrun

This is awesome, Ricky! Your positive feedback is like a ray of sunshine to us, and we're so happy Jay could guide you through your solar experience.

Mar. 3rd, 2026

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Lascerberg

Sunrun panels are very strong and sleek inverter too works smoothly

2 months ago

Reply from Sunrun

Thank you for your feedback, Lascerberg! We're thrilled that the panels have been working well for you and that you are liking the sleek look of your inverter. Thanks for being part of our Sunrun family!

Feb. 25th, 2026

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Damon Quiggle

Excellent service from start to finish. Khelin was terrific!

2 months ago

Reply from Sunrun

We truly appreciate you taking the time to share this! We're so glad Khelin was great to work with during your experience. Thank you for being part of our Sunrun family!

Feb. 20th, 2026

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Verified Customer

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Fresia rivera

Excellent customer service , great company

5 months ago

Reply from Sunrun

Fresia, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 19th, 2025

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Verified Customer

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Rosilee A. Spaulding

He was a nice young man. Speak highly of Sunrun.

5 months ago

Reply from Sunrun

Rosilee, your feedback is greatly appreciated! We're happy to hear that you had a positive interaction with one of our sales representatives. Thank you for sharing your experience with us.

Dec. 16th, 2025

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Alan

Sun run had a great ppa program that was very hands off while providing good value

3 months ago

Reply from Sunrun

This is great to hear, Alan! We're happy to hear that you found a program that worked best for you!

Feb. 11th, 2026

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Hafsa

It was fast and simple. And everything was pretty much upfront so no second guessing.

3 months ago

Reply from Sunrun

Hafsa, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Feb. 4th, 2026

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Rakellah Leonard

Jonathan is an incredible sales expert at Sunrun, I appreciate his knowledge and support.

3 months ago

Reply from Sunrun

We greatly appreciate your positive feedback, Rakellah! It warms our hearts to know that Jonathan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 31st, 2026

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Verified Customer

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Sabrina

Worth the investment, appreciate the attention to customer service

7 months ago

Reply from Sunrun

Thanks for your review, Sabrina! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Sep. 25th, 2025

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Verified Customer

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Jordan Maas

We loved our rep Rick! He made the whole process smooth and easy!

7 months ago

Reply from Sunrun

Jordan, your feedback is truly valuable to us. We are overjoyed to learn that Rick, your representative, made your solar experience exceptional. Thank you for being part of our Sunrun family.

Sep. 25th, 2025

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Verified Customer

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PauL M

Satisfied, family been living comfortably during the summer.

8 months ago

Reply from Sunrun

Thanks so much for sharing, Paul! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Sep. 18th, 2025

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Verified Customer

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Phuong Wong

The team got the project designed and executed timely and nicely.

8 months ago

Reply from Sunrun

This is awesome, Phuong! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 14th, 2025

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Verified Customer

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Richard Monreal

Overall, great service from installation to full solar power functionality!

8 months ago

Reply from Sunrun

We're thrilled you had a good experience, Richard! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Micah Andretich

Sunrun has an Incredibly professional and thorough team from start to finish.

8 months ago

Reply from Sunrun

Your review brightened our day, Micah! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 4th, 2025

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Verified Customer

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Anan Chitamin

Great customer service. Staffs are very professional and honest .

8 months ago

Reply from Sunrun

Your review brightened our day, Anan! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 29th, 2025

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Verified Customer

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Orlando Mercado

Friendly, and imformeratve. We appreciate the opportunities shared.

8 months ago

Reply from Sunrun

This is awesome, Orlando! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 27th, 2025

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Verified Customer

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Robert Tolin

Sunrun employees made it easy to get a rooftop solar system installed.

8 months ago

Reply from Sunrun

Your review brightened our day, Robert! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Samuel Martinez

The main reason I purchased this product, was to have the option to maintain power in the house regardless of an outage. The Tesla batteries work great and provide plenty of power when needed. The solar panels recharge the batteries very quickly on a cloudless day. Sunrun's representatives have always provided great customer service any time I have interacted with them. Thank you.

2 years ago

Reply from Sunrun

We're thrilled you had a good experience, Samuel! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 20th, 2024

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Nate Jenkins

We have saved a ton of money on electricity since getting the panels and the process couldn't have been easier.

5 months ago

Reply from Sunrun

Nate, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!

Dec. 10th, 2025

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Verified Customer

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Manuel Ramirez

Megan has been great and has done a superb and marvelous job. She's been a 10 star representative.

9 months ago

Reply from Sunrun

We are so happy to hear that your representative, Megan, played such a crucial role in guiding you through your solar experience. Your feedback is invaluable to us, and we appreciate you taking the time to share your story with others. Having you as part of the Sunrun family brings us immense joy. Thanks, Manuel!

Aug. 14th, 2025

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Verified Customer

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Lonette Zavala

I appreciate the report on how the panels are functioning. Always pleasant communication.

9 months ago

Reply from Sunrun

Thanks so much for sharing, Lonette! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 9th, 2025

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Verified Customer

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Cesar Aguayo

They are prompt and informative. I like that they check up on me from time to time.

9 months ago

Reply from Sunrun

We're thrilled you had a good experience, Cesar! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 12th, 2025

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Verified Customer

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Margaret Mcmillan

Kept promises and timelines - touch ups as necessary and great customer service throughout.

9 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Margaret!

Jul. 23rd, 2025

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Verified Customer

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Richard Wolter

We have had great results with our solar program, very professional and reliable. Thank You

10 months ago

Reply from Sunrun

We're thrilled you had a good experience, Richard! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 17th, 2025

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Verified Customer

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Jason Murphy

I definitely do appreciate the customer service and the product works very well. Are you

10 months ago

Reply from Sunrun

Thanks so much for sharing, Jason! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 18th, 2025

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Verified Customer

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Jaime Jimenez

The solar panels work great and the service from the Sunrun team has been excellent!

10 months ago

Reply from Sunrun

Thanks so much for sharing, Jaime! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 3rd, 2025

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Verified Customer

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Camilla Hamilton

Had to have solar conversion panel updated back a few years ago. Other than that had no issues

10 months ago

Reply from Sunrun

Thank you for sharing your positive experience, Camilla! We are happy to hear that you are satisfied with your system and have had no issues.

Jul. 3rd, 2025

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Verified Customer

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Eduardo Salaz

Overall great end to end service. Steven and the SunRun installation team was great.

10 months ago

Reply from Sunrun

Thanks for your review, Eduardo! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Hyungaie Yoo

I liked everyone whom I met. Everyone was very friendly and clear of what they were representing.

10 months ago

Reply from Sunrun

Hyungaie, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience meeting our team! Thank you for helping us create a planet run by the sun!

Jul. 1st, 2025

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Verified Customer

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Dave Neuhart

We have experienced a very smooth installation and delivery of product throughout the process.

10 months ago

Reply from Sunrun

Thank you for sharing your experience, Dave! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jun. 24th, 2025

Sunrun Reviews