Sunrun: Read 4,821 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Daniel Shirley, NY

Everyone was very easy to work with. Everything the sale person said that would happen. happen. I didn't have to chase after them to do their job. They came when they said they would.

8 years ago

Reply from Sunrun

Thanks for sharing your wonderful story, Daniel! Our drive is to make solar an easy process by being attentive and focusing on each individual customer's experience!

May. 4th, 2018

check_circle

Verified Customer

star star star star star

Litch Yucaipa, CA

Service was fast. The company was able to install all equipment in one day. We experience a minor leak and when we notified the company they responded in a timely manner and repaired the water leak.

8 years ago

Reply from Sunrun

We love to hear this, Litch! Thank you for taking the time to share! Our aim is to provide the best customer experience.

May. 4th, 2018

check_circle

Verified Customer

star star star star star

Anonymous

Sunrun is very professional. Everyone in the company that I dealt with understood everything involved with solar power. They were able to answer any question I had. I am very satisfied.

8 years ago

Reply from Sunrun

Thanks for making our day! Setting the standard in outstanding service is something we (seriously) obsess over.

Apr. 17th, 2018

check_circle

Verified Customer

star star star star star

James Romero

Their service is great from sign-up through installation and servicing. Everyone i interacted with was helpful, knowledgeable, and made sure all of my questions were answered.

8 years ago

Reply from Sunrun

Thanks for sharing, James R! We love hearing stories like yours! After all, providing a one-of-a-kind customer experience that fits-in with your expectations is what we strive for.

Apr. 16th, 2018

check_circle

Verified Customer

star star star star star_border

ScotchFreckles

There was suppose to be a $500 credit card after installation was completed. Having questioned SunRun about this twice there still has not been a response. Customer Service has been easy to work with. I opted to lease my solar system over purchase which puts the onis on SunRun to monitor their equiptment and keep it up to day.

8 years ago

Reply from Sunrun

Thanks for the great review, Scotch ! Sunrun is thrilled you’re so happy with your system. We feel so lucky to have you as a customer. We hope you’d like to share your experience with your friends and family. Welcome to the Sunrun team!

Apr. 11th, 2018

check_circle

Verified Customer

star star star star star_border

Christian Hartmann Las Vegas, NV

Their price was right, that's why I signed up. So far my experience with their rep has been excellent. It's not perfect, they could improve on their feedback whenever I call, but it's pretty good. My system is guaranteed for 20 years so, if it breaks, they will come down and fix it. I'm satisfied and very happy with it.

8 years ago

Reply from Sunrun

Grateful for your wonderful feedback. After all, being the clear choice in solar is our goal! That's why, engaging with you, and providing a hassle-free experience is key. Thanks for allowing us the chance to guide you when you first searched for solar! Power Forward! #savewiththesun

Apr. 5th, 2018

check_circle

Verified Customer

star star star star star

Juan Vigil North Las Vegas, NV

The representative that I talked to was excellent and did a great job. I went and signed up with them and they've already installed everything. It's all operational and generating all the stuff we need.

8 years ago

Reply from Sunrun

We enjoyed reading your review. Please let us know how things are going throughout the process, we would love to hear back from you. If you are satisfied with everything and know someone else who could benefit from going solar with Sunrun, make sure to take advantage of our referral program by visiting

Apr. 5th, 2018

check_circle

Verified Customer

star star star star star_border

Cathy Mardsen Anderson, SC

We wanted a way to bring our electric bill down. We researched a couple of places and talked to different companies. The representative from Sunrun was excellent and, honestly, they gave us what seemed to be the best deal, so we signed up.

8 years ago

Reply from Sunrun

Grateful for your wonderful feedback. After all, being the clear choice in solar is our goal! That's why, engaging with you, and providing a hassle-free experience is key. Thanks for allowing us the chance to guide you when you first searched for solar! Power Forward! #savewiththesun

Apr. 5th, 2018

check_circle

Verified Customer

star star star star star

P.T. Novato, CA

I was looking for solar so I called different companies. The people I talked to were excellent. They just seem to know their stuff well, gave me good information, and worked with us. I have Sunrun solar now.

8 years ago

Reply from Sunrun

Thanks! After all, making the switch to solar simple for you, and full of savings, is our aim! It's why we're known for processing the fastest system installations and giving the best customer service. So thrilled you're a part of our Sunrun family! Thanks for helping us create a planet run by the sun! Power Forward! #savewiththesun

Apr. 5th, 2018

check_circle

Verified Customer

star star star_border star_border star_border

Preston Moore Columbia, SC

There is just one electrical company out here where I live. Because they don't have any competition, they can choose to charge me whatever they want, whenever they want. At the time I was paying them more than $200 for my electric utilities, even though I live on my own. One day I went shopping at Home Depot and saw Sunrise. I spoke with a guy there that explained solar to me, looked at my situation, and offered me a better deal and price for everything. He told me that, if I got solar, I would be able to save money on my electrical bills. It was all lies though. Since I got the system up in December, I've been getting higher bills for my electric utilities. Now I pay more than $300 a month for both and that was just not what we agreed to. What I've noticed is that, whenever our solar goes down, the electric bill goes up, and vice versa. It just doesn't make any sense to me. As I said, I live on my own, have all LED lights in my house, keep the temperature to 68-69, and even use a space heater most of the time instead of the central heating. I've done everything I could to reduce my electricity usage so I don't understand where it's all coming from. Both Sunrise and the electrical company need to speak some truth and actually give me the right information.

8 years ago

Reply from Sunrun

Thank you for your communication Prestone M. We strive to deliver an individualized customer experience that exceeds your expectations! That's exactly why, we invest in the best talent, and actually employ our project management staff directly. Additionally, quality and reliability are major values we uphold, so exceeding your expectations is possible. To understand you believe otherwise is disheartening! We want to take this opportunity to get things straightened out for you by connecting with you. A Specialist has sent you a message. Please respond with the necessary details, so we can help.

Apr. 5th, 2018

check_circle

Verified Customer

star star star star star

Robert Gardner Livermore, CA

We talked to some people in Costco about solar and came up with SunRun. Everything sounded really safe so we decided to go with it. The people that came to install it were very good workers, very pleasant to have around.

8 years ago

Reply from Sunrun

Providing the best customer experience is key when our mission is to create a planet run by the sun. Thanks for sharing your story! We are thrilled to welcome you to the Sunrun Family!

Apr. 5th, 2018

check_circle

Verified Customer

star star star star star

Coleen Jackson Yuma, AZ

Sunrun has a good rating on the internet, so that made us consider them. Their representative was very good, and although they haven't done anything yet, we did sign up with them.

9 years ago

check_circle

Verified Customer

star star star star star

Schawwana L Rhodes Las Vegas, Nevada

It's has a great source of solar to have

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star

John Furtado Weare, New Hampshire

I haven’t gotten a electric bill for the last 8 years

1 month ago

Reply from Sunrun

Thanks for your review, John! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star

Guillermo Rodriguez Cuyahoga Falls, Ohio

Easy process and friendly staff to explain everything.

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Guillermo! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 14th, 2026

check_circle

Verified Customer

star star star star star_border

Herbert Forrester Los Angeles, California

I love the service and I have not have any trouble since turn up.

2 months ago

Reply from Sunrun

This is awesome, Herbert! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 14th, 2026

check_circle

Verified Customer

star star star star star

George Copoulos San Diego, California

Save the earth and money Kelly was great

2 months ago

Reply from Sunrun

Thanks for your review, George! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 22nd, 2026

check_circle

Verified Customer

star star star star star

Alisha Colon New Bedford, MA

He explained the process and kept me informed of every step

2 months ago

Reply from Sunrun

Thanks for your review, Alisha! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 22nd, 2026

check_circle

Verified Customer

star star star star star

Peter Mah Clovis, California

Very fast with installation. Sales reps were very helpful.

2 months ago

Reply from Sunrun

Thanks for your review, Peter! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 22nd, 2026

check_circle

Verified Customer

star star star star star

Kathryn Elizabeth Canham New York, New York

A great deal was offered to us and we were happy to accept

2 months ago

Reply from Sunrun

Kathryn, thank you for your kind review! We're so glad you've been happy with your system and found an offer that worked best for you!

Jul. 24th, 2026

check_circle

Verified Customer

star star star star star

Linda Weppelman Melbourne, Florida

I love my solar panels. Sunrun is the best!

2 months ago Edited July 23, 2026

Reply from Sunrun

Thank you for sharing your experience, Linda! It's great to hear you're happy with our system and that you've enjoyed our services over the years. Thanks for choosing Sunrun!

Jul. 24th, 2026

check_circle

Verified Customer

star star star star star

Ingrid Hardy New York City, New York

I really appreciate the level of follow ip

2 months ago

Reply from Sunrun

Thanks for sharing this, Ingrid! We're really happy to hear this has been a wonderful experience and that our team has been good about following up with you. We appreciate you being part of our journey!

Jul. 24th, 2026

check_circle

Verified Customer

star star star star star

David Bernal San Francisco, California

Great customer service and attention to detail.

2 months ago

Reply from Sunrun

We appreciate your kind words, David! We're really happy to hear our team has always been there to help and that you've been happy with our services!

Jul. 24th, 2026

check_circle

Verified Customer

star star star star star

Michael Beauchamp Las Vegas, NV

Wanted to use Sunrun because of the reviews.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star_border

Kevin Irwin Los Angeles, California

Very seamless install of additional panels and battery backup.

2 months ago

Reply from Sunrun

This is awesome, Kevin! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star

Chester Greenwood Newport, Vermont

Very professional and their estimated savings was spot on.

2 months ago

Reply from Sunrun

Thanks for your review, Chester! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star

Jorge Cancino Palm Springs, California

I'm glad that I have sunrun as my Solar company.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star

Jose tineo Jamaica, NY

She's very helpful and professional in her field

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star

Edgar Atrian North Las Vegas, Nevada

Megan is awesome knowledgeable and helpful

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Edgar! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

check_circle

Verified Customer

star star star star star

Mark Ogrodny Chicago, Illinois

painless install, problem free, worth it!

2 months ago

Reply from Sunrun

This is wonderful to hear, Mark! We're thrilled to know you had a quick and seamless installation and hope you enjoy the benefits of solar for years to come!

Jul. 7th, 2026

check_circle

Verified Customer

star star star star star

Nancy Victorialopez Los Angeles, California

Made us feel comfortable with the whole process

2 months ago

Reply from Sunrun

This is awesome, Nancy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 7th, 2026

check_circle

Verified Customer

star star star star star

Frank Salzano Plainfield, Connecticut

They (Steve) was knowledgeable and efficient.

2 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Jul. 7th, 2026

check_circle

Verified Customer

star star star star star

Katie Guyton Los Angeles, CA

Friendly staff and great customer service

2 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Jul. 7th, 2026

check_circle

Verified Customer

star star star star star_border

Kyna Simpson Budd, Illinois

They were one of the few companies who had licenses to work in my city.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 7th, 2026

check_circle

Verified Customer

star star star star star

Jose Manuel Banuelos Valley Center, California

They’ve been doing good to me this far so far

2 months ago

Reply from Sunrun

This is awesome, Jose! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

check_circle

Verified Customer

star star star star star_border

Amat Lutan San Ramon, CA

Sunrun was proactively working to help us with solar energy solution.

2 months ago

Reply from Sunrun

Thank you for your review, Amat! We're so glad our team has been able to help find the right solar solution for you. We appreciate you choosing Sunrun!

Jun. 30th, 2026

check_circle

Verified Customer

star star star star star

Terry Rowland l Sonoma, California

It was a wonderful experience & Ryan was a great help

2 months ago

Reply from Sunrun

We appreciate you sharing your experience, Terry! It's great to know Ryan has been there to help you every step of the way and has made this process seamless for you. Thanks for choosing Sunrun!

Jun. 30th, 2026

check_circle

Verified Customer

star star star star star

Kirsten Providence, RI

Wanted a highly reviewed company to help with my project.

2 months ago

Reply from Sunrun

Thank you for putting your trust in Sunrun, Kirsten! We hope you enjoy the benefits of solar for years to come, and we appreciate your five-star review!

Jun. 30th, 2026

check_circle

Verified Customer

star star star star star

Ashley Providence, RI

Great company for solar. Very happy with the service.

2 months ago

Reply from Sunrun

We appreciate your kind review, Ashley! It's great to hear you're happy with our services and we hope you continue to experience the benefits for years to come. Thanks!

Jun. 30th, 2026

check_circle

Verified Customer

star star star star star

Jessica Chun Las Vegas, Nevada

Because Costco trust Sunrun so I chose Sunrun

2 months ago

Reply from Sunrun

Thanks for being a part of the Sunrun family, Jessica!

Jul. 1st, 2026

check_circle

Verified Customer

star star star star star_border

Madhav Kolluri Los Altos, CA

Has a good reputation. They offered a very competitive price.

2 months ago

Reply from Sunrun

Madhav, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Jul. 1st, 2026

check_circle

Verified Customer

star star star star star

R M Jr Jones Vista, California

Outstanding because the are willing to help anytime

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 23rd, 2026

check_circle

Verified Customer

star star star star star

Chris Milford, MA

A co worker recommended Sun Run and a rep named Raine.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 23rd, 2026

star star star star star

Luis Idrobo

Robert is truly a solar CONSULTANT. He asked us questions to understand what we really needed and then offered a solution that I'd never even considered with Solar, Battery and a new cool panel. I had talked with other solar companies and none even came close to a total solution. Now I pay $10/mo on my electric bill, always have power even when my neighbors don't and I charge my electric car for free! Can't beat the solution that Robert and Sunrun put together.

8 months ago

Reply from Sunrun

Luis, thank you so much for sharing your experience. We're thrilled to hear that switching to solar has helped you save money and reduce your electric bill to $10 a month! It's wonderful to know that your system is delivering such great results. Thanks!

Dec. 19th, 2025

star star star star star

John Lyles Bakersfield, CA

Jason M. is the reason I choose to work with Sunrun. Jason also helped my brother.

1 month ago

Reply from Sunrun

We love hearing this, John! We're glad Jason provided such a good experience for both you and your brother. Thanks for choosing Sunrun as your trusted solar and storage provider!

Aug. 11th, 2026

star star star star star

Britney Rogers White Plains, New York

Great company Favielle Escoffery made the entire process very smooth. I will highly recommend

1 month ago

Reply from Sunrun

Thank you for your kind words, Britney! We're glad to hear Favielle made the process easy from start to finish. Thank you for choosing Sunrun and for your recommendation!

Jul. 25th, 2026

star star star star star

Robert Tucker Moreno Valley, California

The plan I went with fits my budget and they went out of their way to take care of everything.

1 month ago

Reply from Sunrun

Robert, thank you for your review! We're so glad we could help find a solution that fits your budget! Thank you for choosing Sunrun!

Jul. 22nd, 2026

check_circle

Verified Customer

star star star star star

David Clark Albuquerque, New Mexico

Very professional group and crew doing the work were neat and clean.

3 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Jun. 23rd, 2026

check_circle

Verified Customer

star star star star star

Jessica Spencer Budd, Illinois

They were very knowledgeable, the explained all of my questions when asked.

3 months ago

Reply from Sunrun

This is awesome, Jessica! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

check_circle

Verified Customer

star star star star star

Janus reyes New York, New York

Very helpful thank you for all the information. Danny is great

3 months ago

Reply from Sunrun

This is awesome, Janus! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 16th, 2026

Sunrun Reviews