Sunrun: Read 4,243 User Reviews From Real Homeowners

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Verified Customer

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yesenia Vazquez

Overall, experience has been great, saving so much on my power bill. And generating extra for Edison.

10 months ago

Reply from Sunrun

Yesenia, we wanted to express our sincere thanks for your review! It brings us immense joy to learn that solar is making a positive impact on your savings. Thank you so much for going solar with us!

Aug. 27th, 2025

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Verified Customer

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Syed Asad Ali

Great rates, excellent customer services team. I highly recommend to take advantage of their solar package.

11 months ago

Reply from Sunrun

Thanks so much for sharing, Syed! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 5th, 2025

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Verified Customer

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Mike Parsons

I appreciated the quality of work. From start to finish their communication was on point and easy to follow.

11 months ago

Reply from Sunrun

Thank you for sharing your positive experience with us, Mike! We're delighted to hear that our team was there to ensure this was a smooth and seamless process for you! Thank you!

Aug. 2nd, 2025

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Verified Customer

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Glenn Stevenson

I have been very happy with my Sunrun Solar system. I purchased my system outright, and don't own any money on it.

11 months ago

Reply from Sunrun

Hi Glenn, thank you for your kind words! It's great to hear that you're happy with your system, and we appreciate you taking the time to share your experience. Thanks!

Jul. 31st, 2025

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Verified Customer

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Michelle Mastrangelo

Love using Sunrun! Seriously think of the savings you will have, besides helping the environment and out planet!

11 months ago

Reply from Sunrun

Thanks for your review, Michelle! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 24th, 2025

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Verified Customer

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Taylor Linn

I've never had any issues working with SunRun and the solar products have worked well since installing a few years ago.

11 months ago

Reply from Sunrun

Your review brightened our day, Taylor! Thanks for taking the time to share your experience so far! We're so happy you chose us as your solar provider!

Jul. 24th, 2025

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Verified Customer

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Steve Mccauley Claremont, CA

Connected to Sunrun Costco. Great work!! Solar system has saved me a lot of money and kept my power online during a major blackout.

2 weeks ago

Reply from Sunrun

We're so glad to hear you've had such a positive experience, Steve! It's wonderful to hear that going solar has helped save you money and has provided peace of mind during a major blackout. Thanks for choosing Sunrun as your trusted solar and storage provider!

Jul. 7th, 2026

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Verified Customer

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Steven Rivard Weare, New Hampshire

The sales person was very knowledgeable and able to answer all my questions and responded quickly with any request I had.

2 weeks ago

Reply from Sunrun

Thank you for sharing your experience, Steven! It's great to hear your representative took the time to answer your questions and promptly responded back if you needed something. Thanks for choosing Sunrun!

Jul. 7th, 2026

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Verified Customer

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Kathleen Dorn Sacramento, California

So glad I have Sunrun. I have no problems and I’ve had the system for about 56 years now makes a difference on my energy bill.

2 weeks ago

Reply from Sunrun

It's wonderful to hear you've been enjoying your system for the last 56 years, that's truly incredible to hear! We're thrilled your system has been reliable and continues to make a difference in your electric bills. Thank you for being a valued customer, Kathleen!

Jul. 7th, 2026

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Verified Customer

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Cesar Balcarcel Simi Valley, California

I choose Sunrun based on the sales person presentation. He was very professional and convincing that this was the right choice.

1 month ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun, Cesar!

Jun. 23rd, 2026

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Verified Customer

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Gregory Surrells

They do everything in a timely manner and are very professional the way they handle all things. I have no complaints. We'll done Sunrun.

3 months ago

Reply from Sunrun

Thank you for sharing your experience, Gregory! It's great to hear that everything was completed in a timely manner and that you're enjoying our services! Thank you for being part of our family!

Mar. 24th, 2026

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Chris Siegler

Worst solar company ever! I've purchased multiple solar systems and they are the absolute worst. I had to use them with the purchase of a new home. They were way more expensive than others. The products they used were fine but their service is horrible. I received an email that my system was underperforming. They found my system wasn't communicating. I called their service department and they told me I didn't have a warranty. I had to go through three tiers of customer service and send them my contract for them to agree that I have a warranty. They said I had to sign an agreement to pay in the case that it was caused by physical damage but hat otherwise it would be covered by warranty. They got it communicating. Sent me a bill for $580 and refuse to acknowledge my warranty. I'm disputing it with BBB. They have multiple class action law suites against them. Stay away from them if you want someone that stands by their work.

6 months ago

Reply from Sunrun

Hi Chris, thank you for taking the time to share your experience. We're truly sorry to hear that you are having a billing dispute, and our team would like to look into this further to see how we can help. We've assigned an Escalation Expert who will review your account and reach out to you as soon as possible to help resolve your concerns. Just to set the expectation, as it's currently the weekend, the earliest someone will be in touch won't be until Tuesday, but they will likely do some research and look into this, then be in touch. Thank you.

Jan. 17th, 2026

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Augusto marcelo

The whole process from start to finish was thorough, i mean down to the bolt that was going to be installed, was explained Thank you faysal we love you!

6 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Augusto. We are overjoyed to learn that Faysal was very attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.

Jan. 2nd, 2026

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Touha Boula

I’ve had solar for 3 years now, and I highly recommend it. It has helped me save on my energy bills, and the experience has been very positive overall. Thank you Sunrun

7 months ago

Reply from Sunrun

Touha, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable, and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Dec. 17th, 2025

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Mikeala Sunshine

It's been a seamless transition from my former electric service provider to Sunrun. Great customer service and professionals from Bryan Davis my rep to the installers.

8 months ago

Reply from Sunrun

Mikeala, we greatly appreciate your positive feedback! It warms our hearts to know that Bryan and his team played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Nov. 8th, 2025

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Verified Customer

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Paul Moyers

Sun run was very proffesional, they kept me informed, answered all my questions, and were always on time. They did really great work.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Paul! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 16th, 2025

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Verified Customer

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Linda Young

Prompt call back from a rep. Took time to explain the process. Was not rushed. All workers were friendly and answered all my questions .

1 year ago

Reply from Sunrun

Linda, your feedback is greatly appreciated! We’re delighted to learn that our workers provided attentive assistance and were able to help answer any questions you had. Thank you so much for sharing your experience with others.

Jul. 5th, 2025

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Verified Customer

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MIGUEL F DEL RIO

I had the system installed a few years ago with no issues at all. Everything works well with no interruptions. Thanks Sunrun.

1 year ago

Reply from Sunrun

Thank you for sharing, Miguel! We're thrilled to hear you're enjoying your system. It's always great to see our customers experiencing the benefits of clean, reliable energy. We appreciate you being part of the journey. Thanks!

Jul. 3rd, 2025

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Verified Customer

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Andrea Spinner

Everyone was informed and friendly! This was one of the easiest processes, Emilio and Sunrun handled everything flawlessly.

1 year ago

Reply from Sunrun

We're pleased to hear about the positive impact your representative, Emilio, had on your solar journey. Your feedback is invaluable, and we appreciate you sharing your experience with others. Thanks, Andrea!

Jun. 24th, 2025

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Verified Customer

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Julie Vawter

From initial contact with Sunrun to now up and running, we were well informed. All sunrun staff were super nice and communicative.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Julie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 20th, 2025

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Verified Customer

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Bryan Blanchard

Great customer support by always responding to questions I have and working with me to make sure that my wishes are met.

1 year ago

Reply from Sunrun

Bryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience with the services we provide. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Adam Safar

It's good company, I started with Haito, He is friendly and he explains to me everything, also all the staff are official.

1 year ago

Reply from Sunrun

We greatly appreciate your positive feedback, Adam! It warms our hearts to know that Haito, played a pivotal role in your seamless solar journey. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

May. 24th, 2025

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Verified Customer

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Dale Fuller

They were honest and kept us informed every step of the process. If I had a question all I had to do was call my representative Abraham.

1 year ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Dale! We’re delighted to hear that Abraham, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

May. 3rd, 2025

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Verified Customer

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William Bill

Dimas was very professional in all our dealings with him. He always did what he said he would do and answered all ou questions.

1 year ago

Reply from Sunrun

Thank you so much for sharing your positive experience, William! We’re delighted to hear that Dimas, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

May. 2nd, 2025

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Verified Customer

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Douglas Sondgeroth

The installation was smooth. The team arrived at the house and every person had there job to do. The system was installed in a couple hrs. No issues

1 year ago

Reply from Sunrun

This is awesome, Douglas! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 30th, 2025

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Verified Customer

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Rita Smith

Everyone at Sunrun have been very helpful from start to finish. Everything was done quickly and with quality workmanship.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Rita! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Stephen Clark

Just got my panels installed and the service and the speed was amazing. So far it's been awesome doing business with Sunrun. Thanks

1 year ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Stephen! We appreciate you taking the time to share your experience during this process. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Brian Lavigne

I have been thrilled so far with the entire process. From sales to install to customer service Sunrun has been top notch!

1 year ago

Reply from Sunrun

Brian,your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 24th, 2025

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Verified Customer

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Abert Kia

All communications and/or encounters with Sunrun reps have been cordial and professional. I chose to delay my review pending satisfactory delivery of the promised 6mos. savings.

1 year ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Albert! If there is anything we can do to get a 5-star review, please do not hesitate to reach out so we can assist you!

Jan. 28th, 2025

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Verified Customer

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Chris Pournaras

FAST AND EASY. Everything up and running in 2ish months, and this was during the Christmas holidays. I'm very happy with my experience so far.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Chris! We really appreciate you taking the time to share your feedback and are thrilled to hear you've had such a great experience. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 21st, 2025

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Verified Customer

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Walter Funk

Sunrun did everything we expected and were told they would do. The system works flawlessly and I would recommend them 100%.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Walter! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jan. 17th, 2025

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Verified Customer

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Carmelita Kasilag

Professionalism of the SunRun team. Completed the installation of 25 solar panels in a timely manner. Everyone was friendly.

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Carmelita! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Jan. 17th, 2025

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Verified Customer

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Bridget S

1 year ago

Reply from Sunrun

Thanks for your review, Bridget! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 11th, 2025

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Verified Customer

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Farookh Moogat

The team is very responsive when there is any issue. I have worked with Peter Posert and he has been very responsible and responsive.

1 year ago

Reply from Sunrun

Thanks for your review, Farookh! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 8th, 2025

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Verified Customer

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Amanda Lewis

Sunrun worked with me to get my roof replaced, solar panels installed, and inspections completed. Smooth process and helpful people!

1 year ago

Reply from Sunrun

This is great, Amanda! We are so happy to hear that we were able to help with your roof replacement and help make this process seamless for you. Thanks!

Jan. 4th, 2025

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Verified Customer

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Lydia A Avina

Happy customer since 2023. Tom was our associate and is very knowledgeable and answered all our questions. We highly recommend Sunrun.

1 year ago

Reply from Sunrun

Lydia, big thanks for sharing this with us! We’re overjoyed to hear that Tom was attentive and could answer your questions. Your engagement contributes significantly to our mission of creating a planet run by the sun

Jan. 3rd, 2025

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Verified Customer

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Marina Koulbitskaya

It is very good company, we have solar for 8 years and didn’t have any problems, hope to have same with second part of out installation.

1 year ago

Reply from Sunrun

Marina, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you are having a good experience, while helping us create a planet run by the sun for 8 years!

Dec. 23rd, 2024

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Verified Customer

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Pascale Gregory

We had and continue to have a great experience with Sunrun. The entire process was easy and love having no more PG&E bills!

1 year ago

Reply from Sunrun

Thanks for your review, Pascale! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Dec. 17th, 2024

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Verified Customer

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Stanley Majerczak

Installation went very smooth. All people did great job!!!! I will always recommend SunRun . Thank you so much for everything Stanley .

1 year ago

Reply from Sunrun

We are happy to hear that the Installation was quick and that everything ran smoothly, Stanley! We appreciate you taking the time to share your experience during this process. Thanks!

Dec. 17th, 2024

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Verified Customer

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Byron garcia

Loved the effort they put into their work and interpersonal relationships! I would recommend their quality of work and dedication to community

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Byron! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 14th, 2024

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Verified Customer

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Jaime Sandoval

The detailed explanation of all my doubts was made by the expert and during the installation everything was done as he explained to me.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Jaime! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Dec. 14th, 2024

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Verified Customer

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Jose Alcantar

I like that they did everything since they started to finish we have the best service from sunrun staff, we are saving a lot since we switched .

1 year ago

Reply from Sunrun

Thanks for your review, Jose! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Gautam Talagery

Flexibility in system design that allowed for my preferences was most appreciated. The installation was done very efficiently in the background!

1 year ago

Reply from Sunrun

Thank you so much for your kind words, Gautam! We’re delighted to hear that your experience with Sunrun was seamless and satisfying. Thank you!

Dec. 12th, 2024

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Verified Customer

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Julie Quintana

After considering for months to get solar panels, I met Amber. She gave information to me which I needed to help me decide. It was all that I needed.

1 year ago

Reply from Sunrun

Julie, your feedback is greatly appreciated! We’re delighted to learn that Amber, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.

Dec. 12th, 2024

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Verified Customer

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Darrell Thompson

Great customer service. Anytime a problem arises they quickly call me to come out and inspect the system. Very nice employees.

1 year ago

Reply from Sunrun

Your review brightened our day, Darrell! Thanks for taking the time to share your experience, and we're so happy to hear that our team was able to quickly resolve any issues that arise. Welcome to the Sunrun family!

Dec. 3rd, 2024

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Verified Customer

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Aaron Pike

I liked that sunrun was able to give me a quote online and matched other competitive bids, they did not run me through the in person visit to get things initiated.

1 year ago

Reply from Sunrun

Thank you for sharing your feedback and experience, Aaron. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

Nov. 26th, 2024

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Verified Customer

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Jeffrey Pellum

From the beginning to the end they were very helpful, I do highly recommend this company for all your solar panels needs.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Jeffrey! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 21st, 2024

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Verified Customer

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Delannie Wiggins

Customer service was great and they do whatever it takes to get the job done they also answer any questions you have with know problem

1 year ago

Reply from Sunrun

Your review brightened our day, Delannie! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Nov. 15th, 2024

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Verified Customer

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Shaneika Cylion

Great first time experience and walked me through the process. Handled everything with permits, installation and inspections.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Shaneika! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Nov. 15th, 2024

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Verified Customer

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Patricia Michalski

I am so thankful that I chose SunRun to install my panels. It was the best thing I did. The panels have saved me so much money on my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Patricia! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Nov. 13th, 2024

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