Sunrun: Read 4,881 User Reviews From Real Homeowners

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Nelson Fermaint

The account name is in my son's name... My name is Linda. OMG, I had the most enlightening experience with Karina she was VERY informing and told me a number of things on how my system is working! She took her time and went over ALL the inside info on how to use the Tesla Ap and what information I needed to do to keep from higher costs. She's not only very knowledgeable but she's very personable as well. Well done Karina!!

9 months ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Linda! We’re delighted to hear that Karina took the time to explain your system and was able to address all your questions . Thanks for choosing us as your solar provider!

Feb. 6th, 2026

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Daysi Orellana

I ended up going solar thanks to Anna P. I hesitated for months because I did my research and a lot of solar customers were not happy about it. Anna reached out to me and answered all of my questions ( I had a LOT of questions). She took the time to explain how it works, the benefits and how this would work for the years to come. I was able to learn as much as I could about the process. My system was activated on December 2025. At this moment everything is working fine. Im just waiting for summer time and hoping that there will be no issues with the use of the ACs.

9 months ago

Reply from Sunrun

Thanks for your review, Daysi! We're so happy to hear that you had a good experience with Anna! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Feb. 4th, 2026

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Isela Tapia

My husband and I appreciate Austin M. so much! Not a pushy salesman at all. He takes the time to understand what you are looking to accomplish, then he see’s the options that may suit you best to solve what you are in need of. I have recommend him to my neighbors, they all are happy with their experience as well! If you want to avoid Edison’s increasing rates and not deal with having no power at home during Edison’s frequent outages, he is your solar guy!

9 months ago

Reply from Sunrun

We greatly appreciate your positive feedback, Isela! It warms our hearts to know that Austin played a pivotal role in your solar journey and clearly explained the benefits of our solar and battery options that best suit your needs. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 28th, 2026

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Juan Hidalgo

I live in Jurupa Valley and I already have an existing solar system. Aus M. did an amazing job walking me through how adding additional panels and batteries would solve my Edison issues. He explained everything clearly and made it easy to understand how this upgrade would protect me from Edison’s constantly increasing rates and ongoing power outages. Excited for my 3 back up batteries (Tesla). I recommend him, he’s not a regular salesman. He’s very friendly and outgoing. He’s invited to the next carne asada family event!

9 months ago

Reply from Sunrun

Hi Juan, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Aus and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 28th, 2026

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Gabriel Enriquez

We got referred by a friend and met with Austin to talk about our solar options. He was so quick to respond and set up a meeting with us to see what the best options were. Austin was phenomenal to work with, got us a great plan to not only put solar in but get batteries to store extra energy. He was thorough in helping us with the whole process, from planning, install, permits, and getting the app up and running. Definitely made the whole process smooth and easy.

9 months ago

Reply from Sunrun

Gabriel, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!

Jan. 22nd, 2026

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Alex Nguyen

After doing a lot of research and getting quotes from 3 other solar providers, I decided to get one final quote from what the Internet said was the biggest solar company in the US, which is Sunrun. Why I ended up deciding to work with Sunrun came down to the product, price, customer service and sheer professionalism compared to the others. My sales rep Austin was critical in my final decision to go with Sunrun as well.

10 months ago

Reply from Sunrun

Alex, your feedback is greatly appreciated! We’re delighted to learn that Austin, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.

Jan. 6th, 2026

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Luis Idrobo

Robert is truly a solar CONSULTANT. He asked us questions to understand what we really needed and then offered a solution that I'd never even considered with Solar, Battery and a new cool panel. I had talked with other solar companies and none even came close to a total solution. Now I pay $10/mo on my electric bill, always have power even when my neighbors don't and I charge my electric car for free! Can't beat the solution that Robert and Sunrun put together.

10 months ago

Reply from Sunrun

Luis, thank you so much for sharing your experience. We're thrilled to hear that switching to solar has helped you save money and reduce your electric bill to $10 a month! It's wonderful to know that your system is delivering such great results. Thanks!

Dec. 19th, 2025

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Rimon Vallavanatt Richmond, TX

Robert's frienddly approach made me listionto him and decided to install the sunrun solar panels.

1 month ago

Reply from Sunrun

Thanks for sharing this, Rimon! We're glad Robert's friendly approach helped make you feel confident in your decision to go solar. Thank you so much for choosing Sunrun!

Sep. 22nd, 2026

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Joanna Amaral Buffalo Grove, IL

I really like the environmental impact and knowing that I am protected from skyrocketing costs in the future.

1 month ago

Reply from Sunrun

Thank you for sharing this with us, Joanna! It's great to know you feel like you're making a positive environmental impact and feeling more protected from rising energy costs. We hope you enjoy the benefits of your system for many years to come!

Sep. 22nd, 2026

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Verified Customer

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James Callery Chantilly, Virginia

Sunrun and all of the staff, I has delt with have been great 👍

2 months ago

Reply from Sunrun

Thank you for your kind words, James! We're glad you've had a positive experience with our team and appreciate you sharing this with us!

Aug. 25th, 2026

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Verified Customer

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Robert Files Tempe, Arizona

You were quick to respnd to my and provided anser to my proble

3 months ago

Reply from Sunrun

This is great to hear, Robert! We're thrilled our team was quick to respond and able to resolve the issue you were having. Thanks so much for sharing!

Aug. 15th, 2026

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Verified Customer

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Magda Menendez San Bernardino, California

I choose Sunrun so I could have independence from the utility.

3 months ago Edited August 15, 2026

Reply from Sunrun

Thanks for choosing Sunrun, Magda! We love that you chose us to gain more energy independence and appreciate you sharing this!

Aug. 15th, 2026

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Verified Customer

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John Pane Rocklin, California

Save money on my energy bills that’s why I put the panels on the house

3 months ago

Reply from Sunrun

We're thrilled to hear you're happy with your system and that you've seen significant savings since going solar. Thanks for choosing Sunrun, John!

Aug. 15th, 2026

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Verified Customer

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Maisa Lahham Los Angeles, California

Thank you Sunrun, love the savings, service, and professionalism.

3 months ago

Reply from Sunrun

Thank you for your incredible review, Maisa! Glad to hear you're happy with our services and that you're enjoying the savings!

Aug. 15th, 2026

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Verified Customer

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Madeleine Ong Veloso Victorville, CA

Heard good reviews on Sunrun . Sales agent was very informative

3 months ago

Reply from Sunrun

We appreciate your 5-star review and are glad to hear you had good interactions with our sales representatives!

Aug. 15th, 2026

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Verified Customer

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Dheeraj Fresno, California

Very professional and reliable staff with clear communication

3 months ago

Reply from Sunrun

Thanks for the kind words, Dheeraj! We're glad to hear our team has been easy to work with and has been there to support you through this process. Thanks for your review!

Aug. 15th, 2026

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Verified Customer

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Jay Smith New York, New York

I was tired of the constant high prices of the electric comp.

3 months ago

Reply from Sunrun

We hear you, Jay! We're glad you decided to make the switch to solar and appreciate you choosing Sunrun!

Aug. 15th, 2026

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Verified Customer

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Jose Lechuga Palm Desert, CA

Great service, quality parts and specially they always available

3 months ago

Reply from Sunrun

We appreciate you sharing this and are glad you're enjoying your experience with Sunrun. Thanks for your review, Jose!

Aug. 15th, 2026

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Verified Customer

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Mai Thi Doan San Diego, California

Sola system from Sunrun work is great and save me a lot of money.

3 months ago

Reply from Sunrun

We love to hear this, Mai! We're so glad your system is working well and helping you save money!

Aug. 15th, 2026

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Verified Customer

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Arshad Jawad Southampton Township, New Jersey

Reliable service and good customer support. Friendly and supportive

3 months ago

Reply from Sunrun

Thank you for your kind words, Arshad! We're happy to hear you're enjoying our service and felt supported every step of the way. Thanks for going with Sunrun!

Aug. 15th, 2026

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Verified Customer

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Cordell Jones Polo, Illinois

Installation was easy, no problems after, saved a lot of money

3 months ago

Reply from Sunrun

We love hearing this, Cordell! We're happy the installation went smoothly and that you're enjoying the savings. Thanks for sharing your experience with us!

Aug. 8th, 2026

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Verified Customer

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Michael Vos Orange, California

Lyla was a great salesperson and overall company reputation and reviews

3 months ago

Reply from Sunrun

Thank you so much, Michael! We're glad Lyla made such a great impression and provided a positive experience for you. We really appreciate your kind words!

Aug. 8th, 2026

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Verified Customer

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Jason Aufiero Foxborough, Massachusetts

Very organized and the process was super quick and efficient

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Jason! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Karen Sartoris Los Angeles, California

The company has been around for a while and we felt safe dealing with them.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Karen! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Pamela Oesterreich Wallingford, Connecticut

Good reputation, they did a fantastic job installing the solar onto my house!!

3 months ago

Reply from Sunrun

This is awesome, Pamela! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 11th, 2026

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Verified Customer

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Anatilde Nunez Keyport, New Jersey

I can say this was the best choice. I am really happy with this decision.

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Anatilde !

Aug. 11th, 2026

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Verified Customer

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David Marks Surprise, Arizona

Reliable system. Rapid response for issues. Good people to work with.

3 months ago

Reply from Sunrun

This is awesome, David! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 11th, 2026

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Verified Customer

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David Scofield Englewood, Colorado

They were swift, efficient and the system has been running flawlessly.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, David! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Donald Hughes Valley Springs, California

The sales person treated us like he really cared about our needs.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Donald! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Michelle Waite Vista, California

Customer service is Great. Good solar company to use for all your kinds.😊

3 months ago

Reply from Sunrun

Thanks for your review, Michelle! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 30th, 2026

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Verified Customer

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Angelo Rosato East Syracuse, New York

No specific reason, there weren’t many solar companies in Charleston in 2018.

3 months ago

Reply from Sunrun

Thank you for your review, Angelo! We appreciate your honest feedback and for trusting us with your home. Thanks for choosing Sunrun!

Aug. 5th, 2026

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Verified Customer

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Jorge Martins West Hartford, Connecticut

Everyone is friendly and knowledgeable. Work was done well, on time and clean.

3 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Aug. 4th, 2026

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Verified Customer

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Randy Robinson Toronto, Ontario

Always very customer focussed and resolve issues quickly and efficiently

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Randy! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 4th, 2026

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Verified Customer

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Faruza Ahmadzai San Diego, California

What do you do the link 1000 for what for me I need a gift which one

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family! If you need any assistance with the referrals, please reach out to us directly at resolutions@sunrun.com

Aug. 4th, 2026

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Verified Customer

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Huan Xin Guan New York, New York

Great company and easy transfer when we purchased our house last year

3 months ago

Reply from Sunrun

Thank you for taking the time to leave us a review, Huan! We're so glad the transfer process went smoothly after your home purchase last year. We appreciate you choosing Sunrun and hope you continue to enjoy your system for years to come.

Jul. 25th, 2026

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Verified Customer

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Annette Kono East Los Angeles, California

Very friendly and helpful with planning my panels and battery!

3 months ago

Reply from Sunrun

Annette, we truly appreciate your kind words! It's wonderful to hear our team was friendly and helpful while planning your solar and battery setup. Thank you for trusting Sunrun!

Jul. 25th, 2026

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Verified Customer

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Tom Ogrady Azusa, California

Full service was great, excellent education on the whole process and follow up

3 months ago

Reply from Sunrun

Thank you for your thoughtful review, Tom! We're glad to hear you had a great experience and that our team was able to help educate you on the benefits of going solar and was supportive throughout the process.

Jul. 25th, 2026

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Verified Customer

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Thomas Marengo Boston, Massachusetts

Great people, great product. They are always there when you need them!

3 months ago

Reply from Sunrun

Thank you for sharing this, Thomas! We're thrilled to hear you're happy with the customer service you received and the services we provided. Thanks for choosing Sunrun!

Jul. 24th, 2026

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Verified Customer

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James Rock Palmdale, California

My daughter and her husband researched all solar companies, found Sunrun best

3 months ago

Reply from Sunrun

We're thrilled they are part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Bob Brooks Tulare, CA

When I was checking out solar I found that Sunrun was a highly recommended.

3 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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JOHN GORDON

We found Sunrun to be very professional. There was no high pressure tactics to acquire their service. Each step of the process was explained in detail. Each step was taken as explained. All questions asked were answered to our satisfaction with our understanding. They were able to install in one day. They have stayed in touch after the whole process was completed. Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process. We have had the unit for six weeks and everything is operating as promised. I would recommend this company to anyone who asks.

1 year ago

Reply from Sunrun

John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.

Nov. 12th, 2025

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Cristina Mejia

I had talked to a few different solar companies before, but Wallace from Sunrun was by far the most genuine and knowledgeable person I spoke with. He didn’t try to pressure me or rush me into anything, he actually took the time to explain how everything works, what my options were, and helped me figure out what made the most sense for my home. He answered all my questions (and there were a lot!) with patience and honesty. The whole process went exactly how he said it would, and now my system is up and running perfectly. I’ve already referred a couple of friends to him because it’s rare to find someone in sales who actually cares about educating first and selling second. Highly recommend working with Wallace if you’re even just thinking about solar.

1 year ago

Reply from Sunrun

We're delighted to hear that your representative, Wallace, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Oct. 28th, 2025

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Audry Reid Cypress, TX

One of our neighbors on another block was the first to get solar panels. Made me very curious. I knew nothing of Sun Run. Devan W contacted my neighbor and me to tell us about their product. We ended up agreeing to use Sunrun and the following week he had a crew there at the unbelievable hour of 7 AM to start work. Very knowledgeable, quiet and efficient technicians installed our panels and even cleaned up after themselves completely. The Sun Run administrative staff contacted us to walk us through contracts and timelines for our house to be completed and start using the solar panels. I am very pleased with everyone I have had contact with. There’s a lot of information given to us, but we were able to have all our questions answered. Two reasons for our interest was the fact that our electricity companies cannot guarantee. We have air conditioning or heating during severe weather conditions. That’s the first thing that sold me on Sun Run. The second reason is because I feel our electric bill is just going up up up and no end in sight and this is one way that we can combat High energy cost on a fixed income.I highly recommend them because I think they’re very capable and the product extremely appealing.

1 year ago

Reply from Sunrun

Thanks for your review, Audry! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 25th, 2025

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Clark Chaplin

I have appreciated how smoothly the process has gone from the start. Patrick (S) provided excellent customer service and explained the process very thoroughly. Then, working with Kip M to coordinate installation, the level of attention to detail provided a profound sense of reassurance that Sunrun has the interest of the customer in mind. Finally, Ringo S remained in frequent communication through the process of working with my electric utility provider all the way until we were "full go." Oh yeah, the savings I have seen have also been remarkable. I can say, that receiving a bill from my electric utility provider for the month of late February until late March for $16.91 was awesome! Thank you Sunrun!

1 year ago

Reply from Sunrun

Thanks for your review, Clark! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 7th, 2025

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Naser Hosseini Houston, TX

I had an outstanding experience with Sunrun from start to finish! Their team made the entire process of going solar incredibly smooth and stress-free. From the initial consultation to the installation, everything was handled professionally and efficiently. They were transparent about the costs, savings, and benefits, and answered all of my questions with real data to back it up. The installation was quick, and the crew was courteous and cleaned up after the job was done. Now, I’m enjoying lower energy bills and doing my part for the environment. I highly recommend Sunrun for anyone looking to make the switch to solar!

2 years ago

Reply from Sunrun

Naser, we appreciate you taking the time to share your experience! We are so thrilled to hear that going solar is helping you save money and help lower your electric bill. Our goal is to make going solar easy and enjoyable and we are overjoyed to have you as a valued member of the Sunrun family. Thank you for helping us create a planet run by the sun. Thanks so much!

Oct. 23rd, 2024

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AO

I learned about Sunrun from friends who installed their solar panels system a few years ago. They trusted Sunrun solar panels as they learned about them from one of the Costco stores. I also read some information online about choosing the best types of panels, and Suntun provides high-quality panels using a reliable solar panel provider. Sunrun’s promotional team and customer support are friendly, helpful, and prompt when I ask for referral information. Our sales consultant is knowledgeable and patient in showing us how to look up and search the information of the Rate Change Advisors and how it affects our recent utility bills. He is professional. We had completed a site survey by a Sunrun technician who was professional and considerate. He wore shoe covers when he needed to get into our house. We are awaiting a proposal from the site survey and are excited to have a solar system installed on our roof. -Tsang

2 years ago

Reply from Sunrun

AO, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!

Oct. 2nd, 2024

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Richard Iribarne

We were hesitant but our electrician said call Bobby from Sunrun in Petaluma,CA don't go to HD or Costco types because it eventually does not have a true bonified tech/ sales info like Bobby and he will give you his phone to call if there’s anything you need. Bobby from Sunrun came out explained the whole process so clearly and has been involved every step of the way. We're now hooked up and using solar for our energy and eventually will be recognized by PGE but until they are set we are not using any power from them. My total cost to get everything including 2 Tesla batteries is $0. While we will be paying monthly charge to Sunrun, it's much lower than our old PGE bill and there is a small set increase once a year. Don't wait utility prices are not going down, call Bobby at Sunrun.

2 years ago Edited August 20, 2026

Reply from Sunrun

Your review brightened our day, Richard! Thanks for taking the time to share your experience with Bobby. We're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 8th, 2024

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Ashley Swenson

There are so many great things I could say about Ryan T and sunrun! From day one, Ryan was completely honest and transparent, he helped educate us on the entire process, and he was there every step of the way, including the day our panels were installed! He never made us feel pressured at all. The Sunrun crew did a fantastic job of installing our solar panels and didn’t cut any corners. This was especially clear after a hurricane when our neighbors all lost parts of their roofs and yet we weren’t missing a single shingle. Many of the competing companies either charge a lot more, cut corners, go out of business, or all of these things combined. If you want quality, affordability, and to know you’re in good hands, Sunrun is the choice for you!

2 years ago

Reply from Sunrun

We're delighted to hear that your representative, Ryan, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thank you, Ashley!

Jul. 24th, 2024

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Verified Customer

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Fred Olmstead

The amazing team at SunRun made quick work of getting another ten solar panels and two Tesla batteries installed in one day. Their work was completed in a very organized manner and they cleaned up everything leaving no mess behind. The men were very considerate in giving us a fifteen minute notice that they were ready to shut off the power before reconnecting the new units to the power grid. The men were very pleasant and seemed to know exactly how to do their job so that everything was done in an orderly fashion and they cleaned up behind themselves. The sales contact. Max C, took over this account and stayed in touch through the whole process and made himself available to answer any questions that developed. His professionalism is second to none. Max always seemed to have the customers interest at heart.

2 years ago

Reply from Sunrun

Thank you for taking the time to share your experience, Fred. We are overjoyed to learn that Max, our representative, was very attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.

Jul. 20th, 2024

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Verified Customer

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David Oberdorf

From sales to installation the whole process was as good as it gets. My salesman handled everything, even though the installation, always checking how the installers were doing. The inspection team was great. The kept apologizing because they couldn’t use their drone to take pictures of the preparation work because I live to close to an international airport. The installation team couldn’t have been any better. They explained everything as they were doing the installation. And left everything cleaner than it was before they started. And the salesman was on the phone during and after the work was done.

2 years ago

Reply from Sunrun

David, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission!

Jul. 11th, 2024

Sunrun Reviews