Sunrun: Read 4,821 User Reviews From Real Homeowners

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Margarita Palestino

I was referred by my niece Lauren, who Austin recently set her up. Austin is setting me up with new roof, main panel, solar panels and batteries. So excited to make the switch.

5 months ago

Reply from Sunrun

Margarita, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Hassan Sultan

Amazing experience so far and encourage others to get it. Faysal Dib treated me like family and is always ready to answer questions or any concerns that I have.

8 months ago

Reply from Sunrun

Thank you for providing your feedback, Hassan! We’re delighted to hear that Faysal was attentive and addressed all your questions. Thanks for choosing us as your solar provider.

Dec. 19th, 2025

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Verified Customer

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Mario Caltabiano

Brian is very knowledgeable about his product he answered all our questions and if questions would arise after the initial consultation, he definitely answers your text within a half an hour

11 months ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Mario! We’re delighted to hear that Brian, your representative, was able to address all your questions and made the process easy for you! Thanks for choosing us as your solar provider.

Oct. 25th, 2025

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Verified Customer

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Alicia Vaca

We are pleased with our solar system. Our bills are reduced. Our installation was quick and efficient. We have had no problems and are very happy with Sunrun.

11 months ago

Reply from Sunrun

Thanks for your review, Alicia! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Oct. 3rd, 2025

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Nidal Tracy, CA

Nice professional company , good service

1 week ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Sep. 9th, 2026

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Verified Customer

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William Buglewicz Boulder Creek, California

Good overall deal, system working well now.

1 month ago

Reply from Sunrun

We appreciate you sharing this with us and are glad your system has been performing well!

Aug. 15th, 2026

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Verified Customer

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Rogerio Duarte Westborough, Massachusetts

Already had them install my previous solar panels.

1 month ago

Reply from Sunrun

So happy to have you with us, Rogerio!

Aug. 15th, 2026

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Verified Customer

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Corrine Bailey Las Vegas, Nevada

Positive interaction with Sunrun representative.

1 month ago

Reply from Sunrun

This is great to hear, Corrine! We're happy you had a good interaction with our representatives and that everything has been going well so far. Thanks for being part of our Sunrun family!

Aug. 5th, 2026

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Verified Customer

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Michael Bennett North Las Vegas, NV

Great representative and great customer service

1 month ago

Reply from Sunrun

We're thrilled you had a good experience, Michael! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Gordon Isbell Bakersfield, California

Solar panels are tied together by parallel circuits when built according to placement design and didnt accout for tree growing taller. Some panels were blocked and i had to have the tree removed. Other than that the peeformance has been great. I have had them 16 years.

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Gordon!

Jun. 23rd, 2026

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Adrian M

Dylan was awesome! He made sure to cover all bases and made me feel very comfortable being with Sun Run. If you are looking to get solar, I would advise you go through the process with Dylan. He will make sure you are in the best situation!

6 months ago

Reply from Sunrun

Adrian, we're thrilled to hear Dylan took the time to explain our products and programs and made sure you were comfortable during the entire process. Thank you for recommending Sunrun and for sharing your experience with Dylan.

Mar. 12th, 2026

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Jennifer

I was referred to Khelin back in January 2025 by a friend who previously got solar through him. I've had my solar system on for almost a year already. Thanks to Khelin, I have two Tesla batteries to cover my summer power blackout.

6 months ago

Reply from Sunrun

Jennifer, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Mar. 3rd, 2026

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Michelle L

I got solar for my rental property with Khelin back in 2023. My decision to move forward was to help my tenant save money and not rely on the utility company anymore. I was also happy that Sunrun provided free maintenance, repairs, and warranty coverage for my rental property.

6 months ago

Reply from Sunrun

Thanks for your review, Michelle! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Mar. 3rd, 2026

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H. Tang

Khelin helped me get solar in 2023. He was there every step of the way from beginning to end. He came to show me how to use the apps after my solar started working. I already recommended him to a few of my families. I am now enjoying my solar and savings.

6 months ago

Reply from Sunrun

Thanks so much for sharing your feedback, H. Tang! We're thrilled to hear Khelin supported you every step of the way and took the time to show you to to use the app. It's wonderful to know you're saving money by going solar. Thanks!

Feb. 25th, 2026

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Julie Pattee

Nick was awesome to work with. I was skeptical about doing solar for a long time but he was able to guide me through the process. I put my trust in him and he was able to follow through on his promises. I’ve had many solar people come to my door and this time decided to give him a shot. I absolutely love my batteries!

6 months ago

Reply from Sunrun

Thank you, Julie! We're so glad Nick was able to guide you through the process and earn your trust. It's wonderful to hear you're loving your batteries. We truly appreciate you choosing Sunrun. Thanks!

Feb. 25th, 2026

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Cindy Lopez

It was great working with Dylan. He is extremely knowledgeable. He made me feel confident about moving forward with my project even after I had many questions. His knowledge and experience put my mind at ease. I know he will be there to explain step by step what is to come.

7 months ago

Reply from Sunrun

This is awesome, Cindy! Your positive feedback is like a ray of sunshine to us, and we're so happy Dylan could guide you through your solar experience. Thanks for going solar with us!

Jan. 27th, 2026

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Christopher Reese

After speaking with Rob a few times without pressure, I spoke with my wife and felt like we would benefit getting solar. We had some issues with the credits going away. Rob came through in multiple ways to save us money. We are in a much better place now thanks to Robert. Great experience!

8 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Christopher. We're so glad to hear that Rob has been there to support you and has helped find ways for you to save money. Thanks for being part of our Sunrun family!

Jan. 9th, 2026

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David Baillie

I’d like to thank SunRun and Ryan O. in particular for pushing to get a second batch of solar panels on my roof. I had no idea of the bureaucracy they face from the county and my local electrical company to get it done, but he did it. Thank you, Ryan, thank you SunRun.

8 months ago

Reply from Sunrun

David, we greatly appreciate your positive feedback! It warms our hearts to know that Ryan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 2nd, 2026

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Verified Customer

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Judith Perez

I like the fact that someone is always checking in no matter what stage the project is in. I did like the time frame it takes PG&E to do their part. We still have to pay bills while we wait for completion.

1 year ago

Reply from Sunrun

Judith, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Anthony Cabe

We’ve personally had nothing but, good service. Credits happening to keep our bills low or non existent and they will work with you if you get past due. It’s been a few yrs now and we still are glad we made this choice.

1 year ago

Reply from Sunrun

Thanks for your review, Anthony! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Sep. 4th, 2025

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Verified Customer

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Z Carr

Installing solar panels has been a decision I don’t regret. The peace of mind it gives me to have my air conditioning on all day during these extremely hot days is worth every penny!!

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Z Carr! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 28th, 2025

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Verified Customer

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James Vaughn Sr

Before I had solar installed my electric bill was anywhere from $400 to $800 a month. Now I pay for the solar only. I was afraid of what I was getting my self into. Everything has been a positive experience.

1 year ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, James! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Aug. 27th, 2025

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Verified Customer

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Annelie Correia

Happy and satisfied with my Sunrun Solar System. Honest price was given at the time of sale. No problem with the system and service provided. Senior customer and very happy and satisfied.

1 year ago

Reply from Sunrun

Thanks so much for sharing, Annelie! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 27th, 2025

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Verified Customer

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Andrew Marhefka

My Edison bill was over a thousand dollars during the hot summer months. Now I pay $330 plus any overages with Edison. Would like a battery at some point but the solar array does its job and I generates over 60kwh.

1 year ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience, and to hear that going solar is keeping your electric bill low, Andrew! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Aug. 27th, 2025

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Verified Customer

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John Silveira

Matthew Bizal is awesome. Sunrun is very lucky to have someone that has the integrity, humility and drive to give the best customer service he can and a great example of what I believe are Sunrun’s values.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Paul Velasquez

Sunrun has always taken care of the system they installed in my home, everyone I have referred has always been happy with there system and all there employees have been a pleasure to work with thanks again.

1 year ago

Reply from Sunrun

This is awesome, Paul! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Aug. 12th, 2025

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Verified Customer

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Wendy Svenson

We set up our PPA with another company and then Sunrun installed our system. The installation took almost a year to complete and there was some damage to our roof tiles and rain gutters, which were both eventually repaired. Since that time, however, everything has been fine.

1 year ago

Reply from Sunrun

We truly appreciate you sharing your experience during the installation and are very sorry that there was damage to your tile and rain gutters. If there is anything you need assistance with, please don't hesitate to reach out. Thanks so much!

Jul. 31st, 2025

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Verified Customer

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Sarah Luna

Everyone I dealt with was courteous, helpful and efficient. The process went so smoothly. Even when I had misgivings about something, everyone made an effort to find the perfect solution.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Sarah! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 30th, 2025

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Verified Customer

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Patrick Hartrick

Sun Run makes a quality product. My system had worked flawlessly since installation. They are also always available to answer any questions I might have. Excellent customer service!

1 year ago

Reply from Sunrun

Thanks so much for sharing, Patrick! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Jul. 30th, 2025

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Verified Customer

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Mike Terrell

SunRun has been providing reliable power to our home for years. The only drawback has been replacement of the optimizers, which have all been covered under warranty. Thanks SunRun!

1 year ago

Reply from Sunrun

Thanks for your review, Mike! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jul. 26th, 2025

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Verified Customer

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Gail Poveda

On time and professional. I really liked the continuous text messages and email letting me know exactly what would happen next and when it would take place. Fantastic communications from the SunRun team.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Gail! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 18th, 2025

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Verified Customer

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Sherryl Aspiras

Communication and overall involvement was great. We did get in at a rather busy time, so the process to have solar installed took a little longer than normal, but every step was planned, thought out, and explained well.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Sherryl! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jul. 8th, 2025

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Verified Customer

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Julie Koszelak

I like Sunrun because my bill never changes, and I am earning credits all the time. Whenever there has been a problem with the equipment, they fix it. I don't really have to think about it.

1 year ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience and to hear that going solar is keeping your electric bill low, Julie! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Jun. 27th, 2025

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Verified Customer

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Lisa Kasprzyk

Great service from start to finish. The staff at Sunrun worked very closely with us and answered all of our questions. On time and very efficient company. We are very happy with our solar system. 😊

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Lisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 14th, 2025

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Verified Customer

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Charles Matthews

They kept us informed with every detail of the installation. They answered all our questions and gave us a representative to keep us informed during the whole process. They really have a great operation.

1 year ago

Reply from Sunrun

Thanks for your review, Charles! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 11th, 2025

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Verified Customer

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Jason Betts

Mr. Young was kind, thoughtful, and provided a great presentation on the solar system benefits and process. Everything was easy. Now I’m saving about $600 per month from not paying Edison. Thank you!!

1 year ago

Reply from Sunrun

Thanks for your review, Jason! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Derek Remillard

Sun Run did an excellent job getting my solar panels installed and operational. They took care of the communications between HECO and the installers. Friendly service, prompt responses to questions, and excellent pricing.

1 year ago

Reply from Sunrun

Thanks for your review, Derek! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Angella Antone Warren

The Sunrun staff was fantastic—clean, efficient, and punctual. They showed up on time, were very friendly, and made the entire process smooth. I absolutely love my new Tesla ❤️battery!❤️

1 year ago

Reply from Sunrun

Angella, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.

May. 24th, 2025

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Verified Customer

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Froilan Pascual

Robert discuss everything to us in a very simple manner for us to be able to understand, preparation was thorough and was done on the assigned date and time. Extremely fast service and highly recommended.

1 year ago

Reply from Sunrun

Thanks for your review, Froilan! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Pete Lopez

Adam C and team are truly professional , from the beginning Adam laid out a concise and straight forward , very competitive proposal , and the team executed the plan , We are very happy with our experience and solar system.

1 year ago

Reply from Sunrun

Thanks for your review, Pete! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 12th, 2025

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Verified Customer

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Tom Humphrey

I got a price from two other solar companies before I had sunrun come out to our home. I liked the price with Sunrun. Sunrun put the panels on different sides of your house, so you get the most efficient solar system.

1 year ago

Reply from Sunrun

Thanks for your review, Tom! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2025

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Verified Customer

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Rosa Hernandez

Su run team is great, we did have a couple of issues with the installers, but su run was great at resolving the issue. The team is good at communicating. We worked with Ajay, Ariel, and lastly Megan.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience,Rosa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Kolby Crain

Sunrun has been an incredibly easy company to work with, I am going on almost 4 years with my solar panels from them with 0 issues and seamless service! It never seemed like it could be this easy to lower my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Kolby! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 2nd, 2025

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Verified Customer

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Gary Ford

The team ,from the office to the installation team were wonderful, polite and courteous. I'd recommend Sunrun 💯 percent to anyone. I have 26 panels and just installed a Battery. Price is great. Thank you Sunrun.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Gary! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Bethany Diggs

Loved the communication, the speed and efficiency of signing the contract to the installation. The friendliness of everyone I interacted with. We are extremely happy and have no complaints . Thank you

1 year ago

Reply from Sunrun

Thanks for your review, Bethany! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 10th, 2025

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Verified Customer

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Jose Vasquez

I’m very happy with SUNRUN and satisfied with the performance of the equipment and the Tesla Model battery. I like to thanks the sales team Bella and Ulises for their service and service explaining how the system works !

1 year ago

Reply from Sunrun

We're delighted to hear that Bella and Ulises made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Feb. 21st, 2025

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Verified Customer

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TRUE Hudson

These folks were a joy to work with. Everything was upfront. What they said would happen and when happened as explained. They were always available to answer questions. Very happy with our system.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, True Hudson! We appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 13th, 2025

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Verified Customer

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Curtis Ward

I have had sunrun for over 3 years and I am very much satisfied with the product and I think people should inquire about the product. Because when the grid is out I am not without power.

1 year ago

Reply from Sunrun

Hi Curtis! We're thrilled to hear this! Glad we're able to help you keep the lights on!

Feb. 10th, 2025

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Verified Customer

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Krishna Boodram

This has been always very knowledgeable and helpful in her work wish there were more persons like her to assist the customers. I really do appreciate persons who really can assist the public

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Krishna! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 4th, 2025

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Verified Customer

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Albert Truong

Overall great service and team. Sunrun was on top of the process. Only thought is to confirm service times, wasn’t an issue, but it would help customers know when people will be showing up.

1 year ago

Reply from Sunrun

Thank you for sharing your story,Albert. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to escalate this for you. Thanks for choosing us as your solar provider!

Jan. 31st, 2025

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