Sunrun: Read 4,821 User Reviews From Real Homeowners

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Verified Customer

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Diane Wasko Redmond, Washington

Got my system 3 years ago, no issues! Everything with it is great!

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 1st, 2026

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Verified Customer

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Stephen Smythe Gardena, California

I have been with Sunrun for 13 years! Iam very happy with my solar array.

2 months ago

Reply from Sunrun

We're thrilled you had a good experience so far, Stephen! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 1st, 2026

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Verified Customer

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Chad Dutton Albuquerque, New Mexico

They were on time and were very professional and knowledgeable

2 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 1st, 2026

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Verified Customer

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Beverly Lau Kaneohe, Hawaii

I wanted to save on my electric bill and Jacob came at the right time

2 months ago

Reply from Sunrun

Thanks for your review, Beverly! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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George Nodarse Vista, California

They stand behind their product and they went up and above on the install.

2 months ago

Reply from Sunrun

Thanks for your review, George! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Jose Olivera Red Bank, New Jersey

Muy buen servicio todo claro mu amable a la hora de slludar con el proceso

2 months ago

Reply from Sunrun

¡Muchas gracias por formar parte de nuestra familia Sunrun!

Jun. 23rd, 2026

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Vanessa Parker

I am incredibly grateful for the outstanding service. I received from my solar sales representative, Austin Monte. From start to finish, Austin went above and beyond to make sure everything was handled smoothly and in my best interest. I had a settlement bill with edison that I was stressed about, and Austin stepped in and helped get it fully resolved by ensuring what I owed was covered on top of that, he thoughtfully redesigned my system by adding more solar panels and backup batteries to account for my increased nighttime usage from Edison. Now I feel completely secure knowing my home is protected from future power outages and rising utility costs. Austin was knowledgeable, transparent and genuinely cared about finding the right solution for my situation, not just making a sale. I truly appreciate his dedication, expertise and would highly recommend awesome to anyone considering solar. He made the entire process easy.And gave me real peace of mind.

8 months ago

Reply from Sunrun

We're delighted to hear that your representative, Austin, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks, Vanessa!

Dec. 19th, 2025

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Nathan Boynton

Brian came to our house in North Andover 6 years ago, and I am so glad he did. Door-to-door sales can sometimes feel aggressive, but Brian was the exact opposite. He walked us through the entire solar process without any pressure and made everything incredibly easy to understand. Now that we are six years in, I can honestly say the system has been flawless. We haven't had to do a single thing for maintenance and have had zero issues. The best part? We typically only receive one small bill from National Grid in February; the rest of the year is covered. If you are looking for someone honest to help you with solar, I highly recommend Brian.

9 months ago

Reply from Sunrun

Nathan, we truly appreciate you taking the time to share your positive experience with others. We are delighted to hear that Brian was there to help you every step of the way and was able to explain everything in detail. Thank you for helping us create a planet run by the sun.

Dec. 10th, 2025

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Rob

Bennett is a great guy — my wife and I absolutely love him! We came into this process with concerns because of all the negative things we’d heard about solar over the years. Bennett completely changed that experience for us. He explained the new program in simple terms that actually made sense and helped us make the best decision for our home. We were worried about utility rate hikes and power outages, and he showed us exactly how this program solves both. Our biggest fear was having a lien on the home or running into issues when selling, but after going through the agreement and even talking with our realtor, we learned that none of those concerns apply with this program. I never leave reviews, but Bennett genuinely deserves this one. You can tell he cares deeply about helping people and he’s delivered on everything he promised. I only do business with people I trust — and I trust Bennett. We’ve already referred him to two of our family members, and they’re thrilled as well. Thank you, Bennett!

9 months ago

Reply from Sunrun

Thank you so much for your wonderful review, Rob! We're thrilled to hear how positive your experience has been, and it's great to know that Bennett helped make everything clear and easy throughout the process. Thank you for your referrals and for being part of our Sunrun family.

Nov. 21st, 2025

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JOHN GORDON

We found Sunrun to be very professional. There was no high pressure tactics to acquire their service. Each step of the process was explained in detail. Each step was taken as explained. All questions asked were answered to our satisfaction with our understanding. They were able to install in one day. They have stayed in touch after the whole process was completed. Each team from sales, to panel installers, and electricians were professional, courteous, and kept us informed throughout their part of the process. We have had the unit for six weeks and everything is operating as promised. I would recommend this company to anyone who asks.

10 months ago

Reply from Sunrun

John, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.

Nov. 12th, 2025

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Cristina Mejia

I had talked to a few different solar companies before, but Wallace from Sunrun was by far the most genuine and knowledgeable person I spoke with. He didn’t try to pressure me or rush me into anything, he actually took the time to explain how everything works, what my options were, and helped me figure out what made the most sense for my home. He answered all my questions (and there were a lot!) with patience and honesty. The whole process went exactly how he said it would, and now my system is up and running perfectly. I’ve already referred a couple of friends to him because it’s rare to find someone in sales who actually cares about educating first and selling second. Highly recommend working with Wallace if you’re even just thinking about solar.

10 months ago

Reply from Sunrun

We're delighted to hear that your representative, Wallace, made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Oct. 28th, 2025

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Angie Rieping Santa Clara, California

We had a great experience with Billy. He answered questions quickly and kept us updated on the progress of our solar.

1 month ago

Reply from Sunrun

Your review brightened our day, Angie! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 11th, 2026

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Verified Customer

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Brenda Wince Calumet City, Illinois

The products are durable, quality produced, and reasonable. Highly recommended.

2 months ago

Reply from Sunrun

Thanks for your review, Brenda! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Dawn Allenby San Diego, CA

It's refreshing to see a company that operates with such professionalism; I highly recommend them.

2 months ago Edited June 21, 2026

Reply from Sunrun

Thanks for your review, Dawn! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Norman Staples New Castle, Delaware

Three year customer with 26 panel unit on our primary home in Virginia - great service !!

2 months ago

Reply from Sunrun

This is awesome, Norman! Your positive feedback is like a ray of sunshine to us, and we're so happy you've received great service with us!

Jun. 23rd, 2026

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Verified Customer

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Patrick Sullivan Cambridge, Massachusetts

The company is very reliable shows up if you report a problem the panels are very efficient

3 months ago

Reply from Sunrun

Your review brightened our day, Patrick! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Hua Zhang San Jose, CA

Ajay S. has provided very great service and very excellent job for us. Superb for everything!

3 months ago

Reply from Sunrun

This is awesome, Hua! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jun. 23rd, 2026

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Verified Customer

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Kaitlyn Cranston, RI

Anthony was professional, knowledgeable, patient, and kind. We loved working with him!

3 months ago

Reply from Sunrun

This is wonderful to hear, Kaitlyn! It's great to know Anthony was easy to work with and helped make this a seamless experience for you. Thanks for sharing!

Jun. 13th, 2026

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Verified Customer

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Robert Wingler Toms River, NJ

Suntan has always been reliable. Always been courteous and have always kept their word.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Robert! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

May. 27th, 2026

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Prettyface Prettyface Houston, Texas

I have been a customer for almost 10 years, everything went well until 2 years ago, that my light bill started to go up because the panels were not working properly. I have been dealing with issue after issue and until today my panels are not working properly because Sunrun never have the parts or technicians to come fix them.. I am frustrated that I don't want the panels anymore.

1 month ago

Reply from Sunrun

We're so sorry to hear about your frustration, and we want to do everything we can to resolve it quickly for you. To best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com. That way, we can personally connect you with an Escalations Expert that can assist you.

Jul. 23rd, 2026

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Yhoelys Diaz Middletown, New York

Sunrun made the process very easy. I paid nothing out of pocket and I am saving on my electricity. I Dddn’t know going solar would be so easy.

2 months ago

Reply from Sunrun

This is wonderful to hear, Yhoelys! We're thrilled to hear the transition to solar has been seamless and that you're already enjoying savings on your electric bills. Thank you so much for choosing Sunrun!

Jul. 7th, 2026

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Mueen Husain Houston, TX

Smooth and fast process of Battery Installation by Sunrun. Great Service. High Recommendation and recognition for Robert who helped in this process.

2 months ago

Reply from Sunrun

Mueen, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 7th, 2026

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Irving Bloom Oceanside, CA

We've been customers with Sun Run for eight years and are happy with the service and that they are Actually still in business!!

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Irving! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 1st, 2026

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Cindy Murray Santa Rosa, CA

Dimitar is very knowledgeable about his products, and personable and generous with his clients. He's prompt and well mannered.

2 months ago

Reply from Sunrun

This is awesome, Cindy! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

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George Espinosa Hoffman Estates, Illinois

David r was very professional in all my interactions with him. He has responded to all my questions and inquiries. Highly recommend him and Sunrun

2 months ago

Reply from Sunrun

This is awesome, George! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jul. 1st, 2026

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Sean Rooney Boulder Creek, California

I paid $0 dollars up front Dimitar answer 1000 questions The system works exactly the way I was told it would. I absolutely recommend

2 months ago

Reply from Sunrun

Thank you for your wonderful review, Sean! We're so glad Dimitar took the time to answer all your questions and made you feel confident in your decision. It's great knowing your system has exceeded your expectations and that you're happy with how everything has been working. Thanks for sharing!

Jun. 30th, 2026

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Jeanine Flavell Northridge, CA

The excellent reviews, the length of time the company had been in business, and the very knowledgeable representative, Randy.

2 months ago

Reply from Sunrun

Thank you for your kind words, Jeanine! We're glad to hear Randy was knowledgeable and there to help guide you through this process. Thanks for choosing Sunrun!

Jun. 30th, 2026

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Latrina hill Hickory Hills, Illinois

I had a wonderful experience with Teia very sweet, kind and polite. Optional)   the information that she provided for me beautiful.

2 months ago

Reply from Sunrun

Your review brightened our day, Latrina! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Albert Ochoa Henderson, NV

Service is great, they are easy to work with and their product really helped our power bills a lot more manageable.

4 months ago

Reply from Sunrun

This is awesome to hear, Albert! We're thrilled to hear switching to solar has helped lower your electric bill and made it more manageable for you. Thank you so much for sharing!

May. 6th, 2026

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Verified Customer

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Donald Stattine

Sunrun made the whole process of converting to solar easy. I’ve had the system for one year now without a hitch. I give Sunrun a 10 out of 10.

5 months ago

Reply from Sunrun

Thank you so much for sharing, Donald! We are thrilled that you've had a seamless transition converting to solar and that you haven't had any issues since you've had them. Thanks for going solar with us!

Apr. 17th, 2026

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Verified Customer

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Sean Daves

Very responsive and help guide the process. Was always willing to get on a call to discuss questions

5 months ago

Reply from Sunrun

Thank you for sharing, Sean! We're happy to hear our team was responsive and supportive throughout the process. We appreciate you choosing Sunrun!

Apr. 11th, 2026

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Verified Customer

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Larry Rodriguez

Ever since sunrun installed my solar panels I loved it I have no complaints they're doing a very good job

5 months ago

Reply from Sunrun

This is awesome, Larry! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Verified Customer

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Peter Blied

They have been responsive and helpful with all my questions. As a long time solar user, I'm happy to be with Sunrun.

5 months ago

Reply from Sunrun

Thanks for your review, Peter! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Joel Geesaman

Always do their best to give great customer service. When their are repairs needed, they contact me quickly to schedule a service appointment

5 months ago

Reply from Sunrun

Thanks for your review, Joel! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Jason Leger

It’s been about a year since my solar was installed and we are happy with everything. Thank you SunRun.

5 months ago

Reply from Sunrun

Thank you so much, Jason! We're really glad to hear everything has still been going smoothly over the last year! We appreciate you sharing your experience with us!

Apr. 9th, 2026

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Verified Customer

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Maureen Wood

Great customer service. Their support and timely response made what could have been a bad experience, great!

5 months ago

Reply from Sunrun

Thanks so much, Maureen! Really glad our team was there to support you and responded promptly anytime you needed help. We appreciate you sharing your experience!

Apr. 9th, 2026

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Verified Customer

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Elaine Hatcher

Friendly and professional employees. Never have had a problem all the years that I had system on my house.

5 months ago

Reply from Sunrun

We really appreciate you sharing this, Elaine! It's wonderful to hear that you're enjoying your system and have had no issues in the last few years. Thank you for your review!

Apr. 9th, 2026

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Becky Sue Greenwood Los Angeles, California

I heard good thing about the company and also Giovanni was patient enought with getting all my information and Credit and was nice about it. He was not pushy.

2 months ago

Reply from Sunrun

Thanks for your review, Becky! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Ryan Mansfield Center, CT

Colby helped me and my household go solar. He was very communicative through the process. I’ve had solar for over a year now and so glad Colby stopped by

3 months ago

Reply from Sunrun

Ryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 16th, 2026

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Nora Ruiz Lindsay, California

Pleasure working with Austin he explained every step and went out of his way to follow up with us. Excellent customer service. Thank you again Austin.

3 months ago

Reply from Sunrun

Your review brightened our day, Nora! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jun. 15th, 2026

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Laura Lancaster, CA

Jaime was great to work with and very supportive throughout the whole process. The process has been pretty straightforward and they have had great communication with me.

3 months ago

Reply from Sunrun

Thank you for sharing your experience, Laura! We're happy to hear that Jaime was easy to work with and was supportive throughout the entire process. Thank you for going solar with Sunrun!

Jun. 13th, 2026

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Raymond Crowell San Bernardino, CA

I have heard good things about the company and I was happy to have had the experience and was able to get a new roof and save money on my electric bill.

3 months ago

Reply from Sunrun

Raymond, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

May. 27th, 2026

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Verified Customer

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Ritesh Aggarwal

6 months ago

Reply from Sunrun

Thanks for your review, Ritesh! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Kent Dummert

Haven’t had a reason to complain about them. They installed our service and has cut our bill down to double digits instead of triple digits. Works well.

6 months ago

Reply from Sunrun

It's great to hear that your system is performing well and has cut your bill to the double digits! We appreciate you taking the time to share your feedback and are glad that everything has been working well. Thanks, Kent

Mar. 12th, 2026

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Verified Customer

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Namon Tarpley

Very happy with my Sunrun system. It’s helped keep my energy costs consistent while contributing to a greener planet.

6 months ago

Reply from Sunrun

Namon, we're happy to hear that your system has helped keep your energy costs consistent while supporting a cleaner energy future. Thank you for choosing Sunrun!

Mar. 12th, 2026

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Verified Customer

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Teresa Hilton

Our Sunrun team was awesome. Super communicative, walked us through every step, and made the process very easy! Would definitely recommend!

6 months ago

Reply from Sunrun

Thank you for your kind words, Teresa! We're thrilled to hear our team made the process easy and kept you informed every step of the way. Thank you!

Feb. 20th, 2026

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Verified Customer

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Warner Moy

I like sunrun because it’s easy to deal with company. People have a good knowledge , I don’t have to worry about almost anything.

6 months ago

Reply from Sunrun

Warner, thank you for your kind words! We're so glad you've found us easy to work with and knowledgeable throughout the process. Making solar simple and stress-free is exactly what we aim for.

Feb. 20th, 2026

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Verified Customer

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Ramlall Ramdass

My cousin introduced a few employees from Sunrun. They were very nice and they explain everything to me. I have no problem. It’s a solar install.

6 months ago

Reply from Sunrun

Ramlall, thank you for your kind review! We're happy to hear our team took the time to explain everything clearly and made the process easy for you.

Feb. 20th, 2026

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Verified Customer

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Tomas Suazo

“Austin did an excellent job explaining the solar plans and panels. He was extremely informative and always available when questions arose.”

8 months ago Edited January 17, 2026

Reply from Sunrun

Thank you so much for your kind words, Tomas! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Austin was able to explain everything in detail and has continued to follow up with you. Thanks for being part of our Sunrun family!

Jan. 17th, 2026

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Verified Customer

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Clifford Nancy Baker Portland, Oregon

It was already on the house when I bought it

2 weeks ago

Reply from Sunrun

This is great to hear, Clifford! Glad you're enjoying the system and haven't had any issues. Thanks for choosing Sunrun!

Aug. 27th, 2026

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