Sunrun: Read 4,881 User Reviews From Real Homeowners

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Verified Customer

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Jacob Hackfeld San Diego, California

Good quality product, great customer service, and a helpful Refferal Team, especially Megan!

3 months ago

Reply from Sunrun

We truly appreciate your kind words, Jacob! It's wonderful to hear you've had a great experience with our products, customer service, and referral team. We'll be sure to share your shoutout with Megan. Thanks!

Jul. 25th, 2026

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Verified Customer

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Craig Laubenstein Atlanta, Georgia

7 years in now with Sunrun. Service has been excellent. And no electric bill forever for us.

3 months ago

Reply from Sunrun

This is incredible to hear, Craig! We're so happy to hear you've had excellent service and are still enjoying the benefits of your system. Thank you for being a valued Sunrun customer over the last seven years!

Jul. 25th, 2026

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Verified Customer

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Ian Clements Denver, Colorado

Always have been helpful when I need it and my solar system helps with the energy costs a lot.

3 months ago

Reply from Sunrun

We really appreciate your kind words, Ian! It's great to hear our team has been there whenever you needed support and that your system has helped lower your electric bill. Thanks for being part of our Sunrun family!

Jul. 24th, 2026

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Verified Customer

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Orson Poon Castro Valley, CA

Sunrun has a great team, sales representatives., skillfully installation workers.

3 months ago

Reply from Sunrun

Thank you for your kind words, Orson! We're thrilled to hear you had a great experience with our sales team and installation crew. We'll be sure to share your feedback with the team. Thanks!

Jul. 22nd, 2026

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Verified Customer

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Dinnah Moses Henderson, NV

I purchased my home and the solar panels from SunRun was already installed. The transfer was quick and painless.

3 months ago

Reply from Sunrun

Thanks for sharing this, Dinnah! We're happy to hear that the transition and transfer to Sunrun has been seamless. We really appreciate you sharing your experience with us!

Jul. 22nd, 2026

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Verified Customer

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Mitzie Pagan New Castle, Delaware

Never had a problem since we got them saving a lot on electric BTW this is gary her husband ty

3 months ago

Reply from Sunrun

Thank you for your wonderful review, Mitzie and Gary! It's great to know you're happy with your system and have seen significant savings on your electric bill. Thanks so much for sharing!

Jul. 22nd, 2026

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Verified Customer

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Tommy Abraham San Bernardino, California

They were the one I chose out of three because they were able to answer all my questions

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Tommy! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Nicola Parisi Sicklerville, NJ

It was a great experience… answered very question day or night! Kept me updated !

3 months ago

Reply from Sunrun

Thanks for your review, Nicola! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Noah McQueen Lithia, FL

I was comfortable with this project because of my Rep David G and the size of Sun Run as the nation’s largest residential solar provider.

2 months ago

Reply from Sunrun

Thanks for sharing, Noah! It's great to hear that David made such a positive impression and helped you feel comfortable moving forward.

Sep. 9th, 2026

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Suzanne Barrett Las Vegas, NV

Free install, best equipment, no hassle install. Always there to answer questions regarding upkeep or billing. Very professional.

2 months ago

Reply from Sunrun

This is awesome, Suzanne! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your installation, hassle-free! Thanks for going solar with us!

Sep. 10th, 2026

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John Wagner Monterey, California

Incredibly helpful, walking me through the process. Lightening fast response times. Y’all have a dedicated employee here.

2 months ago

Reply from Sunrun

Thank you for sharing this, John! We're thrilled to hear our team has been attentive and took the time to walk you through the process. Thanks for being part of our Sunrun family!

Aug. 29th, 2026

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Megan Fallis Lake Arrowhead, California

We had so many issues throughout the process and Ricky was the only person that made it happen! I highly recommend him and only him to help you with your SunRun needs!

2 months ago

Reply from Sunrun

We really appreciate you sharing this, Megan, and apologize that there were some bumps along the way. It's really great to hear that Ricky was there to help and helped resolve the issues that came up. Your recommendation truly means a lot, and we'll be sure to pass this along!

Sep. 1st, 2026

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Verified Customer

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Greg Kerr Atascadero, CA

Sunrun is a very efficient and friendly operation. The service reps respond quickly. The scheduling has been easy.

3 months ago

Reply from Sunrun

We're thrilled you had a good experience, Greg! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Gina Morros Valley Springs, California

Sunrun has proven to be a reliable, affordable source for accessing the sun's energy. I have no regrets!

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Patrick Conner North Las Vegas, Nevada

SunRun was supposed to be able to help with the first company that under sold us. They installed 31 more panels and I’m still paying a power bill and paying for the panels.

4 months ago

Reply from Sunrun

We are so sorry to hear this, Patrick. We would love to review your system's performance and any other specific concerns you have, so that we can help get this resolved for you. In order to best assist you, please send your address and an overview of your concerns to resolutions@sunrun.com, so that we can personally connect you with an Escalations Expert that can help you. Thank you!

Jul. 23rd, 2026

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Verified Customer

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Tim Dominguez Bakersfield, CA

I was a previous customer of Sun run and Fernando was recommended to us my friend of ours that cleans our solar panels

4 months ago

Reply from Sunrun

Tim, thank you for your wonderful review! We're so glad to hear you had a wonderful experience working with Fernando and that everything has been working great. Thanks for choosing Sunrun!

Jul. 24th, 2026

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Verified Customer

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Sean Wasserman Pleasant Hill, California

Sunrun pricing and policy is fantastic. It made sense for us and they made it easy to understand. Highly recommend.

4 months ago Edited July 23, 2026

Reply from Sunrun

Thanks for your review, Sean! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Rudy Peraza San Diego, California

Sunrun has been fantastic. They have great customer service and are always available to help in any situation.

4 months ago

Reply from Sunrun

We're thrilled you had such a positive experience, Ruby! It's great to hear you've had dependable service and that we've been there to help in any situation. Thanks so much for sharing!

Jul. 7th, 2026

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Verified Customer

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Kathleen Mcguinness Hicksville, New York

The company approached me his name was Frank I still call him on occasion very nice knowledgeable reassuring

4 months ago

Reply from Sunrun

We're thrilled you had a good experience, Kathleen! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 7th, 2026

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Verified Customer

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Zandy Lord Providence, Rhode Island

One of the best decisions I’ve made! I haven’t had a single electric bill since purchasing my system 🤗

4 months ago

Reply from Sunrun

We're thrilled to hear your system has made such a difference, Zandy! Thank you for choosing Sunrun and for taking the time to share your experience!

Jun. 30th, 2026

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Verified Customer

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Duncan Sandersfleming Needham, Massachusetts

I think someone recommended Sunrun. The panels have been no problem so far for about maybe 8-10 years.

4 months ago

Reply from Sunrun

It's wonderful to hear your system has been performing great over the last 10 years! Thank you for sharing your experience and for being a valued customer!

Jun. 30th, 2026

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Verified Customer

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Cecelia Garcia Willard, New Mexico

Had a rep come to the door and explain the process and how solar panels can impact my electric bill by lowering my cost.

4 months ago

Reply from Sunrun

Thanks for your review, Cecelia! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 1st, 2026

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Verified Customer

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Frank Richardson New York, New York

I found out from the sales experience that my wife and I were being given an accurate description of the entire solar story and our role in everything.

4 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jun. 23rd, 2026

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Verified Customer

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Linda Smedley Manvel, Texas

I choose Sunrun because the representative seemed to know how to explain all my questions regarding solar power.

5 months ago

Reply from Sunrun

This is great to hear, Linda! We're really glad you were able to get all of your questions answered and that your representative took the time to walk through everything with you. Thanks for choosing Sunrun!

Jun. 13th, 2026

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Tracy Elliott Helendale, CA

Christopher was very knowledgeable and explained everything well and answered all my questions and they have been around along time. I appreciate Christopher

3 months ago

Reply from Sunrun

Thank you, Tracy! We're glad Christopher was able to answer your questions and make you feel confident throughout the process. We appreciate you sharing your experience!

Aug. 15th, 2026

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Ember Gutierrez Hesperia, California

Sunrun gave me the best option, Christopher came to my house explained how optaining solar panels for my house worked. He took the time to explain the process,

3 months ago

Reply from Sunrun

Thanks for sharing, Ember! We're so glad Christopher took the time to walk you through the process and make sure everything was clearly explained. We appreciate you choosing Sunrun!

Aug. 8th, 2026

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Verified Customer

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Marwa Moustafa

I have a good experience with them beginning from the inspection to the installation. They take care everything and it help me to save a lot of money

6 months ago

Reply from Sunrun

Thank you so much for sharing, Marwa! It's great to hear you had a good experience from start to finish, and even better that going solar has helped you save money.

Apr. 18th, 2026

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Verified Customer

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Marcus Sprenkel

Totally professional, installation was less than 8hrs and now I am producing more power than I am using, so very happy with my system

7 months ago

Reply from Sunrun

This is great to hear, Marcus! It's great to hear your installation was less than 8 hours! Glad everything went smoothly and that your system is exceeding your expectations.

Apr. 17th, 2026

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Verified Customer

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Glen Schleyer

Excellent price and quality of service. The equipment works great and the app provides helpful tools to monitor performance.

7 months ago

Reply from Sunrun

We appreciate your review, Glen! We're so happy to hear you're happy with your system and that the app has been a helpful tool for tracking your performance. Thank you for choosing Sunrun as your trusted provider!

Apr. 14th, 2026

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Verified Customer

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Rodriqo Sostre

I've had solar panels for several years now from Sunrun they are great people to work with I've had no problem since I've gotten my solar panels

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Bryan Gallareto

Sunrun has been super easy to work with. Their transparent pricing, hassle-free setup, and consistent customer experience has won me over!

7 months ago

Reply from Sunrun

Bryan, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Apr. 10th, 2026

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Verified Customer

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Debanga Barman

Satisfied with the service so far. Panels working great. had it since 2023. I have 100% production capacity. Definitely recommend for others.

7 months ago

Reply from Sunrun

Your review brightened our day! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Apr. 10th, 2026

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Verified Customer

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Keith Landgraf

We met their sales rep at a local home store. We had just moved into a new house and were thinking of going solar for a while. The Sunrun system seemed a good match.

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Mona L Ashley

At this time I Trust to work with co. to keep all repairs and services organic however cost may become a future concern.

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Norman Vachon

7 months ago

Reply from Sunrun

Hi Norman! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. It's great to hear that everything is working well and that you found our team helpful and supportive. Thanks!

Apr. 10th, 2026

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Verified Customer

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Diane Kilakis

I’ve had nothing but good words to say about my experience with Sunrun. Have not had an issues with installation or service to date.

7 months ago

Reply from Sunrun

This is awesome, Diane! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 10th, 2026

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Verified Customer

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Josh Mckiernan

Quick install and good rates for the price you get, but if you can buy them outright it's optimal. Do your research, but this is a great company.

7 months ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Apr. 10th, 2026

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Verified Customer

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Vicki Puccio

I have had Sunrun for about 10 years. They are responsive and proactive. They found and fixed a problem that I didn’t even know I had one.

7 months ago

Reply from Sunrun

Thank you for sharing your experience, Vicki! It's great to hear the team was proactive and was able to fix an issue that came up!

Apr. 9th, 2026

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Verified Customer

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Edward Fischer

They are a very good company that really stands behind their products and services always looking to improve their customer service experience

7 months ago

Reply from Sunrun

Thank you for your kind words, Edward!

Apr. 9th, 2026

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Verified Customer

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Richard Guengerich

What I disliked is you people from other states doing pipeline from my garage to house was a F—king joke I could have done a better job and I’m handicapped . People who did conduit it is crooked. Was a very stupid person that done it . So no I’m not happy with install at all. Had to redo electrical wire, after first installation. Because of someone that didn’t know what they were doing!!!!!!!!!!!!!

7 months ago

Reply from Sunrun

Hi Richard, we appreciate you getting in touch with us. This sounds like a frustrating situation, and we'd like to speak with you further about your ongoing experience to see how we can best help you. Please be on the lookout for a private message from our team requesting additional account information. Thanks!

Mar. 24th, 2026

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Verified Customer

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Gregory Surrells

They do everything in a timely manner and are very professional the way they handle all things. I have no complaints. We'll done Sunrun.

7 months ago

Reply from Sunrun

Thank you for sharing your experience, Gregory! It's great to hear that everything was completed in a timely manner and that you're enjoying our services! Thank you for being part of our family!

Mar. 24th, 2026

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Verified Customer

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Ritesh Aggarwal

8 months ago

Reply from Sunrun

Thanks for your review, Ritesh! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 3rd, 2026

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Verified Customer

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Kent Dummert

Haven’t had a reason to complain about them. They installed our service and has cut our bill down to double digits instead of triple digits. Works well.

8 months ago

Reply from Sunrun

It's great to hear that your system is performing well and has cut your bill to the double digits! We appreciate you taking the time to share your feedback and are glad that everything has been working well. Thanks, Kent

Mar. 12th, 2026

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Verified Customer

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Namon Tarpley

Very happy with my Sunrun system. It’s helped keep my energy costs consistent while contributing to a greener planet.

8 months ago

Reply from Sunrun

Namon, we're happy to hear that your system has helped keep your energy costs consistent while supporting a cleaner energy future. Thank you for choosing Sunrun!

Mar. 12th, 2026

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Verified Customer

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Teresa Hilton

Our Sunrun team was awesome. Super communicative, walked us through every step, and made the process very easy! Would definitely recommend!

8 months ago

Reply from Sunrun

Thank you for your kind words, Teresa! We're thrilled to hear our team made the process easy and kept you informed every step of the way. Thank you!

Feb. 20th, 2026

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Verified Customer

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Warner Moy

I like sunrun because it’s easy to deal with company. People have a good knowledge , I don’t have to worry about almost anything.

8 months ago

Reply from Sunrun

Warner, thank you for your kind words! We're so glad you've found us easy to work with and knowledgeable throughout the process. Making solar simple and stress-free is exactly what we aim for.

Feb. 20th, 2026

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Verified Customer

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Ramlall Ramdass

My cousin introduced a few employees from Sunrun. They were very nice and they explain everything to me. I have no problem. It’s a solar install.

8 months ago

Reply from Sunrun

Ramlall, thank you for your kind review! We're happy to hear our team took the time to explain everything clearly and made the process easy for you.

Feb. 20th, 2026

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Myron Gomez Bakersfield, California

I chose to go with sunrun because of their 25 year warranty on the entire system. It also feels great to know that sunrun is the only solar company that will for sure never go out of business!

4 months ago

Reply from Sunrun

Thank you for your kind words, Myron! We're glad you're happy with your decision to go solar with Sunrun and are glad you found an option that worked best for you. We hope you continue enjoying your system for years to come.

Jul. 24th, 2026

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Aline Garza Los Angeles, California

Ruben answered all of my questions before, during and after our solar panels were installed. That's what I call commitment. Thank you Ruben for being there when we needed questions answered, you are awesome!

4 months ago

Reply from Sunrun

Aline, thank you for your thoughtful review! We're thrilled to hear Ruben was there to support you throughout your project and was there to help answer any questions. We'll be sure to pass this along!

Jul. 24th, 2026

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Raymond/Noida Brodek Daly City, CA

I chose Sunrun because of Willem. He is a great representative. If it was a different agent I probably would not have gone with Sunrun. Very thankful for both Charlie and him.

4 months ago

Reply from Sunrun

Hi Raymond and Noida, we truly appreciate you taking the time to share your experience with us! It's wonderful to hear Willem made such a good impression and helped earn your trust. We will be sure to pass your kind words to Willem and Charlie!

Jul. 24th, 2026

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