Sunrun: Read 4,243 User Reviews From Real Homeowners

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Verified Customer

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Karem Smith

I’m still confused about how much our system is actually producing and how much we are benefiting. I do wish there was a breakdown each year about how much we’re saving somewhere.

10 months ago

Reply from Sunrun

Hi Karem! Thank you for reaching out and letting us know about your concerns. You can monitor your Sunrun system's energy production on the Sunrun website. Once you are logged into your account, you can see your system's production by day, week, month or year. If you have any additional questions, please contact our Customer Care Team at 1 (855) 478-6786. Thanks!

Aug. 27th, 2025

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Verified Customer

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Carl Churchfield

The city was the only problem. Sunrun employees were very nice and friendly. The sales men Abdul was fantastic. He stayed in touch with me and kept me informed about what was coming up.

11 months ago

Reply from Sunrun

Your review brightened our day, Carl! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 19th, 2025

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Verified Customer

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Ruben Gonzalez

We love our solar system works perfect and Sunrun is on top with maintenance checking constantly is in good standing and contact us when is check-up tine

11 months ago

Reply from Sunrun

Ruben, your positive feedback fills us with so much joy! We’re absolutely thrilled to hear that your experience was seamless. Your support fuels our mission to promote solar energy and create a sustainable future. Thank you for being an integral part of our journey!

Aug. 12th, 2025

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Verified Customer

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Dennis Clear

My Sunrun solar system has saved me thousands of dollars. I end up most months returning excess electricity to the grid and it is the best investment I’ve ever made.

11 months ago

Reply from Sunrun

Thanks for your review, Dennis! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Jul. 26th, 2025

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Verified Customer

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Gordon Isbell Bakersfield, California

Solar panels are tied together by parallel circuits when built according to placement design and didnt accout for tree growing taller. Some panels were blocked and i had to have the tree removed. Other than that the peeformance has been great. I have had them 16 years.

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Gordon!

Jun. 23rd, 2026

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Verified Customer

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Ryan Shannon Schaumburg, Illinois

Sunrun provided solar panels, their contractors broke our fence. 3 stars.

1 month ago

Reply from Sunrun

Thank you for sharing your story, Ryan. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

Jun. 9th, 2026

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Christopher Reese

After speaking with Rob a few times without pressure, I spoke with my wife and felt like we would benefit getting solar. We had some issues with the credits going away. Rob came through in multiple ways to save us money. We are in a much better place now thanks to Robert. Great experience!

6 months ago

Reply from Sunrun

Thank you for taking the time to share your experience, Christopher. We're so glad to hear that Rob has been there to support you and has helped find ways for you to save money. Thanks for being part of our Sunrun family!

Jan. 9th, 2026

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David Baillie

I’d like to thank SunRun and Ryan O. in particular for pushing to get a second batch of solar panels on my roof. I had no idea of the bureaucracy they face from the county and my local electrical company to get it done, but he did it. Thank you, Ryan, thank you SunRun.

6 months ago

Reply from Sunrun

David, we greatly appreciate your positive feedback! It warms our hearts to know that Ryan played a pivotal role in your seamless solar journey. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 2nd, 2026

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David Brook

I’ve been dealing with sun run for years. I’ve had some issues that never got resolved Phoenix resolved all my issues fixed all my problems and now I’m 100% for your company. I say give this man a raise because he’s a miracle worker.

6 months ago

Reply from Sunrun

Hi David! Thank you for taking the time to share your experience with us. We're sorry to hear about the challenges you faced early on, but we're incredibly glad our team was able to step in and address the issues. Thank you for being part of our Sunrun family!

Dec. 20th, 2025

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Maribelle Negron

Faysal made the difference. He truly care and explained the benefit and simple terms, and from the beginning, he told us what step was next. He guided us on the actual phone app, and for every visit, and every day that Work was being done in my house, he was here as well. He truly was amazing. We are very please with him and the company

7 months ago

Reply from Sunrun

Thank you so much for your kind words, Maribelle! We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Faysal was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!

Dec. 17th, 2025

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Alex Do

I've been watching the solar and battery market for over a decade now and have seen companies come and go. Glad to see Sunrun become a major player in this sector. Now that I was in the market for solar and battery expansion, Sunrun and others were put to the test.

7 months ago

Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Dec. 16th, 2025

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Verified Customer

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Gail Poveda

On time and professional. I really liked the continuous text messages and email letting me know exactly what would happen next and when it would take place. Fantastic communications from the SunRun team.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Gail! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 18th, 2025

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Verified Customer

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Sherryl Aspiras

Communication and overall involvement was great. We did get in at a rather busy time, so the process to have solar installed took a little longer than normal, but every step was planned, thought out, and explained well.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Sherryl! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Jul. 8th, 2025

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Verified Customer

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Julie Koszelak

I like Sunrun because my bill never changes, and I am earning credits all the time. Whenever there has been a problem with the equipment, they fix it. I don't really have to think about it.

1 year ago

Reply from Sunrun

We're absolutely thrilled to hear about your positive experience and to hear that going solar is keeping your electric bill low, Julie! Your feedback means the world to us, and we genuinely appreciate you taking the time to share it. Thank you for being such an integral part of our solar community.

Jun. 27th, 2025

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Verified Customer

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Lisa Kasprzyk

Great service from start to finish. The staff at Sunrun worked very closely with us and answered all of our questions. On time and very efficient company. We are very happy with our solar system. 😊

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Lisa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 14th, 2025

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Verified Customer

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Charles Matthews

They kept us informed with every detail of the installation. They answered all our questions and gave us a representative to keep us informed during the whole process. They really have a great operation.

1 year ago

Reply from Sunrun

Thanks for your review, Charles! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 11th, 2025

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Verified Customer

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Jason Betts

Mr. Young was kind, thoughtful, and provided a great presentation on the solar system benefits and process. Everything was easy. Now I’m saving about $600 per month from not paying Edison. Thank you!!

1 year ago

Reply from Sunrun

Thanks for your review, Jason! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Derek Remillard

Sun Run did an excellent job getting my solar panels installed and operational. They took care of the communications between HECO and the installers. Friendly service, prompt responses to questions, and excellent pricing.

1 year ago

Reply from Sunrun

Thanks for your review, Derek! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jun. 6th, 2025

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Verified Customer

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Angella Antone Warren

The Sunrun staff was fantastic—clean, efficient, and punctual. They showed up on time, were very friendly, and made the entire process smooth. I absolutely love my new Tesla ❤️battery!❤️

1 year ago

Reply from Sunrun

Angella, thank you immensely for taking the time to share your wonderful experience with us! It brings us immense joy to know that your journey was flawless. Your support means the world to us as we strive to create a planet run by the sun. Thank you for being part of our mission.

May. 24th, 2025

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Verified Customer

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Froilan Pascual

Robert discuss everything to us in a very simple manner for us to be able to understand, preparation was thorough and was done on the assigned date and time. Extremely fast service and highly recommended.

1 year ago

Reply from Sunrun

Thanks for your review, Froilan! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 24th, 2025

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Verified Customer

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Pete Lopez

Adam C and team are truly professional , from the beginning Adam laid out a concise and straight forward , very competitive proposal , and the team executed the plan , We are very happy with our experience and solar system.

1 year ago

Reply from Sunrun

Thanks for your review, Pete! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 12th, 2025

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Verified Customer

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Tom Humphrey

I got a price from two other solar companies before I had sunrun come out to our home. I liked the price with Sunrun. Sunrun put the panels on different sides of your house, so you get the most efficient solar system.

1 year ago

Reply from Sunrun

Thanks for your review, Tom! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 10th, 2025

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Verified Customer

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Rosa Hernandez

Su run team is great, we did have a couple of issues with the installers, but su run was great at resolving the issue. The team is good at communicating. We worked with Ajay, Ariel, and lastly Megan.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience,Rosa! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Apr. 7th, 2025

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Verified Customer

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Kolby Crain

Sunrun has been an incredibly easy company to work with, I am going on almost 4 years with my solar panels from them with 0 issues and seamless service! It never seemed like it could be this easy to lower my electric bill.

1 year ago

Reply from Sunrun

Thanks for your review, Kolby! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Apr. 2nd, 2025

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Verified Customer

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Gary Ford

The team ,from the office to the installation team were wonderful, polite and courteous. I'd recommend Sunrun 💯 percent to anyone. I have 26 panels and just installed a Battery. Price is great. Thank you Sunrun.

1 year ago

Reply from Sunrun

Thank you for sharing your experience, Gary! We're thrilled to hear that you had a seamless installation process and that you're satisfied with our service. If you ever need anything in the future, please don't hesitate to reach out. Thanks!

Apr. 2nd, 2025

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Verified Customer

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Bethany Diggs

Loved the communication, the speed and efficiency of signing the contract to the installation. The friendliness of everyone I interacted with. We are extremely happy and have no complaints . Thank you

1 year ago

Reply from Sunrun

Thanks for your review, Bethany! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Mar. 10th, 2025

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Verified Customer

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Jose Vasquez

I’m very happy with SUNRUN and satisfied with the performance of the equipment and the Tesla Model battery. I like to thanks the sales team Bella and Ulises for their service and service explaining how the system works !

1 year ago

Reply from Sunrun

We're delighted to hear that Bella and Ulises made such a meaningful impact on your solar journey. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. We're thrilled to have you as part of the Sunrun family, and your satisfaction brings us immense joy. Thanks!

Feb. 21st, 2025

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Verified Customer

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TRUE Hudson

These folks were a joy to work with. Everything was upfront. What they said would happen and when happened as explained. They were always available to answer questions. Very happy with our system.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, True Hudson! We appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 13th, 2025

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Verified Customer

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Curtis Ward

I have had sunrun for over 3 years and I am very much satisfied with the product and I think people should inquire about the product. Because when the grid is out I am not without power.

1 year ago

Reply from Sunrun

Hi Curtis! We're thrilled to hear this! Glad we're able to help you keep the lights on!

Feb. 10th, 2025

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Verified Customer

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Krishna Boodram

This has been always very knowledgeable and helpful in her work wish there were more persons like her to assist the customers. I really do appreciate persons who really can assist the public

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Krishna! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Feb. 4th, 2025

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Verified Customer

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Albert Truong

Overall great service and team. Sunrun was on top of the process. Only thought is to confirm service times, wasn’t an issue, but it would help customers know when people will be showing up.

1 year ago

Reply from Sunrun

Thank you for sharing your story,Albert. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to escalate this for you. Thanks for choosing us as your solar provider!

Jan. 31st, 2025

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Verified Customer

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Doris Watkins

This was one of the best decisions I've made. Sunrun made sure my house was up to code and I have saved so much money over the years. And everyone I talked to were very knowledge and nice.

1 year ago

Reply from Sunrun

We're thrilled you are having a good experience with us, Doris! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 23rd, 2025

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Verified Customer

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Donald Ericksen

The sunrun group did a great job with installing our solar panel ,we have had solar for about four years .maintaince free except a wash every 6 months best decision we made highly recommend the sunrun group

1 year ago

Reply from Sunrun

Thanks for your review, Donald! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 21st, 2025

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Verified Customer

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Joshua Seigler

Sunrun has proven to be a great way to insulate myself from the rising cost of electrical supply and transmission. Their terms, customer service, and installation all exceeded my expectations.

1 year ago

Reply from Sunrun

This is awesome, Joshua! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Jan. 11th, 2025

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Verified Customer

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James Rouse

This company knows what they’re doing when it comes to solar cells. They even take the time to stay in contact with you. Know other company does that Great solar cell company.

1 year ago

Reply from Sunrun

Your review brightened our day, James! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Jan. 3rd, 2025

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Verified Customer

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William Dokey

One of the best home upgrade options out there. Dropped my monthly electric bills to approximately $20. Without solar my summer AC bill here in Las Vegas would easily exceed $350. Extremely satisfied Sunrun customer.

1 year ago

Reply from Sunrun

Thanks so much for sharing, William! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks

Jan. 3rd, 2025

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Verified Customer

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Maria Olivas

I had lots of questions about the installation and they were all answered in a very timely manner. In addition, I was kept aware of the progress of the installation and connection process.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Maria! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Vincentella Montanarello

They are a superior organization with extraordinary team at there side The communication skills above anything you would expect. Everyone involved with your account will call, text or message you every step of the way.

1 year ago

Reply from Sunrun

Thanks for your review, Vincentella! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Dec. 23rd, 2024

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Verified Customer

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Steve Lamar

I've had my solar system from SunRun for over 7 years now. I'm very happy with how it has saved me a lot on pge bills! The company has improved very much in the last few years and I am very satisfied with them.

1 year ago

Reply from Sunrun

Thanks for your review, Steve! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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Kathy Huels

Sunrun was the easiest company i have ever worked with. They have also cut my electric bill by 80% . i could not be happier with their service and the results have benn im saving money!

1 year ago

Reply from Sunrun

Thanks for your review, Kathy! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Dec. 18th, 2024

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Verified Customer

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Jack Schufreider

Everything from the sales to the installation process was excellent. Product handles the big hail storm of 2023 perfectly. Had to replace my roof, but the solar panels were not damaged.

1 year ago

Reply from Sunrun

We are so happy to hear that you are satisfied with our products, Jack! Thank you for taking the time to share your experience with others.

Dec. 17th, 2024

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Verified Customer

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Juan Aguirre

This company is the best their customer service and their people are amazing ,I have no regrets I’m saving around 300 a month in electric bill , overall happy customer here

1 year ago

Reply from Sunrun

That’s fantastic, Juan! It’s wonderful to hear how much you’re saving, and we’re thrilled you’ve had such a positive experience with your system.

Dec. 17th, 2024

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Verified Customer

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Anthony Laudate

Everything was great from start to finish! They kept me informed throughout the process and let me know how it works! I recommend SunRun to all the people I come in contact with.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Anthony! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Alex Garcia

Sunrun is a great company. Not only did they give me a great deal on my solar panels, they also updates my electrical panel at no cost. I would definitely and have referred my friends and family about them.

1 year ago

Reply from Sunrun

Alex, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Dec. 12th, 2024

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Verified Customer

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Megan A

Cole was great educating us on our first solar system in California. It worked so well we contacted Cole again when we moved to Nevada. The solar system is working great here, too.

1 year ago

Reply from Sunrun

This is awesome, Megan! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience in two states! Thanks for going solar with us!

Dec. 2nd, 2024

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Verified Customer

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Tommy Thomas

The Company did an amazing job from start to finish to complete the project. Timetables were pretty accurate and customer communication was very good. My wife and I are very pleased with the choice to go solar.

1 year ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family, Tommy!

Dec. 2nd, 2024

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Verified Customer

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Angel Ramos

Been great having them, I’m not worried about maintenance and I’ve seen a steady production on the panels. The install was solid and fast. And about $100- $380 cheaper than what I would’ve been paying with Edison.

1 year ago

Reply from Sunrun

Thanks for your review, Angel! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Nov. 26th, 2024

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Verified Customer

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Wayne Ayudan

Loved the overall experience from the beginning to end of the process. Was always kept updated throughout the process and employees were very informative and helpful. The work from installation to completion was excellent.

1 year ago

Reply from Sunrun

Thanks for your review, Wayne! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Nov. 22nd, 2024

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Verified Customer

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John Roberts

SUNRUN has always been there to answer questions or resolve my issues. I don’t get that kind of customer support from some other companies. I also enjoy knowing that my calls will not routed to an overseas call center.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, John! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 15th, 2024

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Verified Customer

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Douglas C Pence

Product and service of Sunrun is unmatched. We just had them install on a second house and are delighted with the results. Who would be unhappy with saving 500 dollars a month over the summer?

1 year ago

Reply from Sunrun

This is awesome, Douglas! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Nov. 13th, 2024

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