Sunrun: Read 4,821 User Reviews From Real Homeowners

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Verified Customer

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Anping Song Boulder Creek, California

For environmental protection and energy conservation

1 month ago

Reply from Sunrun

Thanks for your review, Anping. We hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 11th, 2026

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Verified Customer

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Juliann Schaeffer San Francisco, California

They have been good with care and follow up appointments

1 month ago

Reply from Sunrun

Your review brightened our day, Juliann! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Aug. 11th, 2026

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Verified Customer

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Mario Arredondo Newark, New Jersey

Amazing work! Worked very well with all of us

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Aug. 11th, 2026

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Verified Customer

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Richard Verdugo Sunnyvale, California

Fast installment of solar. Great service

1 month ago

Reply from Sunrun

Richard, it's great to hear your installation went well and that you're happy with our services. Thanks for being part of our Sunrun family!

Aug. 1st, 2026

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Verified Customer

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Eric Varon Wall Township, New Jersey

It saves me a lot of money on my electric bill

1 month ago

Reply from Sunrun

This is wonderful to hear, Eric! It's great to know you've seen significant savings on your electric bill and have enjoyed your system. Thank you for choosing Sunrun!

Aug. 1st, 2026

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Verified Customer

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Geraldine Ardito Southampton Township, New Jersey

Professional and helpful answers my questions

1 month ago

Reply from Sunrun

Thank you for your kind words, Geraldine! It's great to hear our team was there to help answer any questions you had! Thanks for being part of our Sunrun family.

Jul. 31st, 2026

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Verified Customer

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Marion Brown Moreno Valley, California

Being in communication with you I'm not left guessing

1 month ago

Reply from Sunrun

Marion, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jul. 30th, 2026

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Verified Customer

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Anton Rychenkov Atlanta, Georgia

Reasonable and reliable. Quick and easy.

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Aug. 4th, 2026

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Verified Customer

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David Slager Las Vegas, Nevada

Sunrun made the entire process quite smooth.

1 month ago

Reply from Sunrun

We really appreciate your review, David! It's great to hear your solar journey was smooth and easy from start to finish. Thanks for trusting Sunrun with your home!

Jul. 25th, 2026

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Verified Customer

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Gilberto Sanchez San Diego, CA

The offer was a really good one and they made it easy

1 month ago

Reply from Sunrun

This is wonderful to hear, Gilberto! We're happy you found an offer that worked for you and that our team helped make the process easy for you!

Jul. 24th, 2026

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Verified Customer

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Rieguy Fernandez Yonkers, New York

They are awesome to work with. Easy and fast installation.

1 month ago

Reply from Sunrun

Rieguy, thank you for your kind review! We're glad the team made the installation process easy and efficient for you. We appreciate you choosing Sunrun and hope you enjoy the benefits of solar for years to come!

Jul. 25th, 2026

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Verified Customer

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Michael Gratland Westlake Village, California

Excellent customer service! Always very helpful

1 month ago

Reply from Sunrun

Thank you for your kind words, Michael! We're thrilled to know our team has been there to support you throughout this process. Thanks for choosing Sunrun!

Jul. 22nd, 2026

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Verified Customer

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Ravi Kothapalli Chicago, Illinois

The team was great and professional. .

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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John cedillo Antioch, California

Very helpful and responsive. And affordable

1 month ago

Reply from Sunrun

Thanks for your review, John! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jul. 23rd, 2026

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Verified Customer

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Michael Hederson Weare, New Hampshire

Didn’t have to use out of pocket expense

1 month ago

Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Jul. 23rd, 2026

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Verified Customer

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Aaron Hartness Westborough, Massachusetts

Overall I’m impressed with the service. Last year, though, there was an issue in August showing I wasn’t producing. It wasn’t recognize by you that no one sent the data to the department to fix it. I went 2 months paying the electric company and my solar bill. I thought I might get least a month with no bill from you but nothing. Until I called no one did anything about it. Otherwise pleased with the service.

1 month ago

Reply from Sunrun

Thank you for sharing your story, Aaron. Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

Jul. 23rd, 2026

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Verified Customer

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Eduardo Bayona Los Angeles, California

I researched solar Companies and Sunrun came a very professional and knowledgeable in the solar system industry. I’m very pleased with their performance in the whole process of my solar system, they delivered above expectations. That’s why I recommend them to my friends and family.

2 months ago

Reply from Sunrun

Thanks for your review, Eduardo! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Joyce Helms Phoenix, Arizona

Sunrun was awesome they stood behind their word and were always honest in their dealings. Even though we had to have only one minor repair it was resolved in a few days instead of weeks or months. I would recommend Sunrun to anyone considering Solar panels.

2 months ago

Reply from Sunrun

We're thrilled you had a good experience, Joyce! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Linda Mardel Tempe, Arizona

We had a good experience with Sun Run in 2014, so when we had the opportunity to lease more panels in 2023, we were excited to take advantage of the new rules that allow homeowners to produce 100% + of the energy we use. Installation was smooth and we now have a negative electric bill.

2 months ago

Reply from Sunrun

Thanks for your review, Linda! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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Christale Gray Knox, Indiana

The salesman was very professional, kind, and knowledgeable. I’ve had other companies try to explain the process of getting Solar panels and always were left confused about how they work and if they would benefit me. But, Sunrun was easy to work with and made me feel better about Solar panels and the benefits they provide.

2 months ago

Reply from Sunrun

Thanks for your review, Christale! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jun. 23rd, 2026

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Verified Customer

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John Plummer

No other companies in the area would help me obtain a battery for my existing solar panels! Sunrun explained and I accepted their explanation for solar additions to my solar panels that came with my house purchase! The Sales representative Austin Monte was great at explaining how solar panels exactly worked and how I will benefit from them!

5 months ago Edited April 14, 2026

Reply from Sunrun

Thank you for your kind words, John! We're glad to hear Austin provided such a knowledgeable and supportive experience throughout this process. It's great to know he kept you informed and was always responsive!

Mar. 24th, 2026

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Verified Customer

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Ehrgott Brandon

I’ve had the most wonderful experience working with Lalo and his team at SunRun. The rest of the team was equally professional and easy to work with during the installation and activation process. They kept me informed during the entire process. They even worked out a deal for my new roof.

5 months ago

Reply from Sunrun

Thank you so much for your kind words, Ehrgott! We're thrilled to hear you had such a wonderful experience working with Lalo and the team. It's great to know that you were always kept informed from start to finish.

Mar. 24th, 2026

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Andrea Contla

We have a tesla and this made our electric bill shoot up! We met Dylan through my husband dropping off food through uber eats and then dylan and my husband started talking about solar and so we had him come out. He explained solar very simply for us and it just made sense. He provided great customer service and I highly suggest using dylan. We seen a little savings up front and long term savings because we don't have to deal with edison's rate increases anymore.

5 months ago

Reply from Sunrun

We're thrilled you had a good experience, Andrea! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Mar. 19th, 2026

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Rian Kang

I chose to install solar panels with Sunrun because of Austin M. He is extremely knowledgeable about solar energy and took the time to clearly explain every step of the process. Whenever I had questions – day or night – he was always responsive and willing to help. Austin went above and beyond to secure the best possible pricing and discounts for my system. Most importantly, he delivered on every promise he made throughout the process.

6 months ago

Reply from Sunrun

Rian, we truly appreciate your sharing your experience with us. It's great to hear Austin was able to guide you through the process and provide the support and transparency you needed along the way. Thank you for being part of our Sunrun family!

Mar. 6th, 2026

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Mirna Rodriguez

Austin M. was very educated, knowledgeable and honest throughout the entire process. My husband and I had a long list of questions, and he made us feel completely comfortable while giving clear, thorough explanations about upgrading our main panel, getting a new roof, and switching to solar with backup batteries. We truly appreciated his guidance and highly recommend him!

6 months ago

Reply from Sunrun

Thank you for sharing your thoughtful review, Mirna. It's wonderful to hear that Austin helped make the process clear and comfortable for you and your husband. We're happy that he was able to help guide you through your experience and helped answer your questions. Thank you for going solar with Sunrun!

Mar. 6th, 2026

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Teresa vera carreon

Quiero recomendar a Juan Arjona porque me ha brindado un excelente servicio. Me explicó todo de manera muy clara y detallada, y realmente me ayudó a entender cómo funciona todo el proceso. Siempre fue muy profesional y atento. El equipo de instalación también fue muy profesional y trabajó muy bien. Estoy muy agradecida por la atención y el apoyo. ¡Gracias, Juan!

6 months ago

Reply from Sunrun

¡Gracias por tu reseña, Teresa! Nos alegra mucho saber que tuviste una buena experiencia con nosotros. Estamos seguros de que tienes suficientes decisiones que considerar, y nuestro objetivo es que la energía solar sea una decisión fácil. ¡Gracias por ayudarnos a crear un planeta gobernado por el sol!

Mar. 3rd, 2026

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Paterese Reynolds

I did solar a few months ago with Sunrun, Craig was our representative and he was phenomenal! He was able to save us money and protect our home from outages without any up front costs. To top it off, when we got our installation, he gave my son a round of golf just for working with him which was so nice of him to do. When we buy our next house, Craig will be the first person we call. I 100% recommend him to anyone who’s interested, he will take care of you and your home.

6 months ago

Reply from Sunrun

Thank you for sharing your experience, Paterese!We're thrilled to hear Craig took great care of you and helped you save while protecting your home from outages. Thank you for your recommendation!

Feb. 25th, 2026

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Samantha

We shopped around for solar for a year. We decided to go solar with Khelin from Sunrun with a lease option for solar and Tesla batteries since we have two Tesla cars. He was professional, honest, and thorough in explaining everything to me. He did everything he promised to do from beginning to the end. I will refer people I know who's looking into solar.

6 months ago

Reply from Sunrun

Samantha, thank you for sharing your experience! We're happy to hear Khelin was able to walk you through your solar and battery options to find the option that works best for you. We truly appreciate your referrals!

Feb. 20th, 2026

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Sergio BetanCourt

10 Stars if possible!!! Khelin Young did a great job for me. He was very professional and patient in helping me with my solar system. He even came out to help me fill out my Tesla Battery Rebate so I can get $1000 for my 2 batteries that was installed. Anyone who wants an honest and professional solar expert to help you get the best experience should ask for Khelin Young from Sunrun in California.

7 months ago

Reply from Sunrun

Thank you for your awesome review, Sergio! We're so glad Khelin provided great service and helped you with your Tesla Battery Rebate. We truly appreciate your trust and recommendation.

Feb. 17th, 2026

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Joseph P Cox Jr

I have wanted to go Solar for more than 20 years. Last October, I researched again and found Sun Solar at the top of the links listings: #1 I called and Amanda Edge answered. I am making a movie and deal with a lot of different people by phone 7 days a week. As Amanda and I started talking, I realize Immediately that I was talking with a VERY smart person. She answered my questions before I had a chance to ask them, and I told Amanda that. Amanda Edge is an exceptional person and makes my life and day to day work MUCH easier!!! Joe Cox 224-486-5349

7 months ago

Reply from Sunrun

We greatly appreciate your positive feedback, Joseph! It warms our hearts to know that Amanda played a pivotal role in your seamless solar journey and was able to clearly explain the benefits of our solar and battery options. Thank you for contributing to our mission of building a planet run by the sun.

Feb. 17th, 2026

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Sonin

Khelin Young has been a joy to work with. He showed up on time and was very professional. Khelin was very thorough in explaining about Sunrun; how solar and battery works; how much money I can save compared to staying with SCE; the products; and installation process. When the project was completed, he also came out to show me how to use the Sunrun and Tesla battery app. Khelin did everything he said he was going to do for me. I would highly recommend him to everyone who wants the same amazing experience I had.

7 months ago

Reply from Sunrun

Thank you so much for your kind words, Sonin. We're thrilled to hear that you're enjoying your experience with Sunrun. We're especially glad that Khelin was able to provide helpful insights about your system and energy usage! Thanks for being part of our Sunrun family!

Feb. 11th, 2026

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Ruth Diminico

We are happy with the results of having solar and feel Sunrun is proactive in supplying system data, billing is clear, and equipment issues have been resolved in a reasonable about of time. I gave 4/5 stars as I would like to see Sunrun offer existing customers access to new solar plans as they come available. Regarding Brian- We’ve worked with Brian since 2019 as his first North Andover customer, and his dedication has been exceptional from the start. He took the time to answer our many questions, supported us through complicated billing issues during the pandemic, and—six years later—still picks up the phone when we need help. Choosing Brian means choosing someone who truly stands behind his work with trust, integrity, and ongoing support.

7 months ago

Reply from Sunrun

Thank you for your review, Ruth! We appreciate you sharing your feedback about wanting new solar plans. We're delighted to hear that Brian, made such a meaningful impact on your solar journey and that you're still in touch to this day. Your feedback is incredibly valuable to us, and we're grateful that you've chosen to share your experience with others. Thanks!

Feb. 6th, 2026

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SHONICA EDWARDS

We added an additional solar system with backup batteries starting in late 2024, and there was back and forth with the City of Pomona during the process. Austin Monte gave us real peace of mind throughout and stayed on top of everything to make sure the project was completed successfully. Trenching work was needed, and Austin helped out greatly with the cost, which we truly appreciated. The system is finally up and running, and we’re excited for the peace of mind from the backup batteries and protection from Edison’s increasing rates. Thank you, Austin, for not leaving us hanging!

7 months ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Shonica. We're so glad to hear that your transition to solar was seamless and that adding a backup battery has given you peace of mind. Thank you for sharing your story with us!

Feb. 6th, 2026

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Nelson Fermaint

The account name is in my son's name... My name is Linda. OMG, I had the most enlightening experience with Karina she was VERY informing and told me a number of things on how my system is working! She took her time and went over ALL the inside info on how to use the Tesla Ap and what information I needed to do to keep from higher costs. She's not only very knowledgeable but she's very personable as well. Well done Karina!!

7 months ago

Reply from Sunrun

Thank you so much for sharing your positive experience, Linda! We’re delighted to hear that Karina took the time to explain your system and was able to address all your questions . Thanks for choosing us as your solar provider!

Feb. 6th, 2026

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Daysi Orellana

I ended up going solar thanks to Anna P. I hesitated for months because I did my research and a lot of solar customers were not happy about it. Anna reached out to me and answered all of my questions ( I had a LOT of questions). She took the time to explain how it works, the benefits and how this would work for the years to come. I was able to learn as much as I could about the process. My system was activated on December 2025. At this moment everything is working fine. Im just waiting for summer time and hoping that there will be no issues with the use of the ACs.

7 months ago

Reply from Sunrun

Thanks for your review, Daysi! We're so happy to hear that you had a good experience with Anna! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Feb. 4th, 2026

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Isela Tapia

My husband and I appreciate Austin M. so much! Not a pushy salesman at all. He takes the time to understand what you are looking to accomplish, then he see’s the options that may suit you best to solve what you are in need of. I have recommend him to my neighbors, they all are happy with their experience as well! If you want to avoid Edison’s increasing rates and not deal with having no power at home during Edison’s frequent outages, he is your solar guy!

7 months ago

Reply from Sunrun

We greatly appreciate your positive feedback, Isela! It warms our hearts to know that Austin played a pivotal role in your solar journey and clearly explained the benefits of our solar and battery options that best suit your needs. Thank you for contributing to our mission of building a planet run by the sun.

Jan. 28th, 2026

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Juan Hidalgo

I live in Jurupa Valley and I already have an existing solar system. Aus M. did an amazing job walking me through how adding additional panels and batteries would solve my Edison issues. He explained everything clearly and made it easy to understand how this upgrade would protect me from Edison’s constantly increasing rates and ongoing power outages. Excited for my 3 back up batteries (Tesla). I recommend him, he’s not a regular salesman. He’s very friendly and outgoing. He’s invited to the next carne asada family event!

7 months ago

Reply from Sunrun

Hi Juan, thank you so much for the wonderful feedback. We're thrilled to hear that you've had such a positive experience with Aus and that he was able to explain the benefits of adding backup batteries to your system. Thank you for sharing your experience with us!

Jan. 28th, 2026

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Gabriel Enriquez

We got referred by a friend and met with Austin to talk about our solar options. He was so quick to respond and set up a meeting with us to see what the best options were. Austin was phenomenal to work with, got us a great plan to not only put solar in but get batteries to store extra energy. He was thorough in helping us with the whole process, from planning, install, permits, and getting the app up and running. Definitely made the whole process smooth and easy.

7 months ago

Reply from Sunrun

Gabriel, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that Austin played a huge role in making the process seamless for you. Thank you for helping us create a planet run by the sun!

Jan. 22nd, 2026

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Alex Nguyen

After doing a lot of research and getting quotes from 3 other solar providers, I decided to get one final quote from what the Internet said was the biggest solar company in the US, which is Sunrun. Why I ended up deciding to work with Sunrun came down to the product, price, customer service and sheer professionalism compared to the others. My sales rep Austin was critical in my final decision to go with Sunrun as well.

8 months ago

Reply from Sunrun

Alex, your feedback is greatly appreciated! We’re delighted to learn that Austin, your representative, provided attentive assistance and was able to help answer any questions you had. Thank you so much for sharing your experience with others.

Jan. 6th, 2026

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Verified Customer

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Richard Mullikin

Jesus did a great job preparing us for our solar installation. He is a great person very friendly and polite. He did a great job getting us all the necessary panels and batteries to cover any situation that may occur. Thank you Jesus for everything.

1 year ago

Reply from Sunrun

Your review brightened our day, Richard!Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Sep. 14th, 2025

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Verified Customer

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Michael Canobbio

Manny didn’t come across as a pressure type sales person. Instead he just provided the facts and clear explanation on how the sunrun system works. And what he told us is exactly how it went from the time we said yes to the time the solar power went on line.

1 year ago

Reply from Sunrun

Michael, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Sep. 14th, 2025

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Verified Customer

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Steven Malinoski

The entire team walked me through each step of the process.. When it was time for inspections, a team member showed up early to ensure if the inspector found something that needed to be addressed, your representative stayed until the inspector competed the inspection. That meant a lot

1 year ago

Reply from Sunrun

Thank you for taking the time to share your experience with us, Steven! We’re thrilled that you had a smooth and seamless process during your installation. Your satisfaction is our top priority and we’re here for you whenever you need us. Thanks again for choosing Sunrun as your solar provider.

Sep. 5th, 2025

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Verified Customer

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Michael Bartu

Jasmine stopped by to offer a solar option for our house. The presentation was crystal clear and very professional. She answered all our questions and made sure everything went as planned. We are very pleased with our Sunrun solar system.

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Michael! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 5th, 2025

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Verified Customer

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Joseph Ortiz

I've had sunrun solar for approximately 3 years now. I had nothing but positive experiences with not only the company but the sunrun team, my sales representative was there to help me along the way with any question and guide me through the solar process. I recommend anyone that is thinking about getting solar for your home to use sunrun .

1 year ago

Reply from Sunrun

This is awesome, Joseph! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Sep. 4th, 2025

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Verified Customer

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Joseph LaCasse USA

1 year ago

Reply from Sunrun

We're thrilled you had a good experience, Joseph! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Aug. 30th, 2025

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Verified Customer

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Vernon Failano

I leave a message of gratitude to Hass. First and foremost Thank you for your service. I appreciate you taking into interest of my family and also in consideration of my spouse who BTW absolutely adores you and your kindness. Keep up the good work.

1 year ago

Reply from Sunrun

Hi there, Vernon! We are thrilled to hear that you had such a positive interaction with your Sales Representative, Hass. We hope that you enjoy the full benefits of going solar for years to come. Thanks!

Aug. 29th, 2025

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Verified Customer

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Laurie Melby

We have 2 systems with SunRun. The first system installed has been a 5 star experience. A few years ago we added a second system with a battery to offset the expensive time of use fees now charged to solar homeowners. This 2nd system has had some issues which is why the overall rating is 4 stars. At this time I believe all issues are resolved and the last time SDGE had an outage (last week), we still had power due to our battery. That’s a 5 star experience.

1 year ago

Reply from Sunrun

Thank you so much for your wonderful feedback, Laurie! We're thrilled to hear that your Sunrun system and battery backup kept your home running smoothly during the outage. It's great to know that the transition to battery power worked seamlessly for you. Thanks again for sharing!

Aug. 29th, 2025

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Verified Customer

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Jeff Peck

Sunrun is who I selected for our solar needs. I'm really happy that I made the "Correct" decision, everything went incredibly smooth,from the first meeting through the installation process, could not have been happier. We have had the system Three years and it's been a money saver!!

1 year ago

Reply from Sunrun

Thanks for your review, Jeff! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Douglas Sieloff

We’ve had Sun Run now for a few years and are so grateful. My energy bill got upwards of $3000 and thanks to Sun Run. It is now manageable. I am very grateful; if you don’t have solar, you should call Sun Run. Their customer service is great. Their follow-through is awesome. We are very pleased & grateful.

1 year ago

Reply from Sunrun

Douglas, we're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Aug. 27th, 2025

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Verified Customer

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Monica Culpepper

What I like about this company is that they held up to their plan. Someone came out and assessed if this would be beneficial for my family, and it is. I also like that if anything happens to the equipment, it would be replaced as quickly as possible….with no cost to me. I have had no problems with the service so far. Thank you Sunrun!

1 year ago

Reply from Sunrun

Thanks so much for sharing, Monica! We're so glad to hear that you're loving your system. It's wonderful to see our customers enjoying the benefits of clean energy! If you ever need anything, feel free to reach out. Thanks!

Aug. 27th, 2025

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