check_circle

Verified Customer

star star star star star

Ed Dubiel Methuen, MA

Entire crew from sales to implementation did an excellent profession job. Answered all my questions and resolved any issues quickly to ensure timely implementation of the system. Excellent communications and teamwork throughout the project.

2 years ago

Reply from Sunnova

Thank you for the kind words, Ed. Welcome to the Sunnova family! ^JD

Jan. 12th, 2022

check_circle

Verified Customer

star star star star star

Shawn Connors Holliston, MA

They were great to work with. Included a new roof in my lease too. Their Master Electrician fixed many issues in my existing panel and made the entire panel more efficient and neat. The install crew was very professional and neat as well. I would highly recommend Sunnova.

2 years ago

Reply from Sunnova

Hello Shawn, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JD

Nov. 16th, 2021

check_circle

Verified Customer

star star star star star

George Lohstroh Fullerton, CA

The installation went smoothly and the payments so far so good. However, I've not heard from any service Rep on how my system is doing. Also I was told that the panels would get cleaned now and then, we'll it's been 2 years and haven't been cleaned? When do they need cleaning?

3 years ago

Reply from Sunnova

Thank you George ! We aim to provide the best customer experience and are constantly working to cut down our installation process time. We are thrilled that you're now a member of our Sunnova family! Can you please send us an email at resolutions@sunnova.com with your system ID and a phone number where we can reach you? We’ll look into this right away. Thank you. ^VB

Jun. 29th, 2021

check_circle

Verified Customer

star star star star star_border

Wazeer and Anjana Abdool

I rate Sonova this way because of my overall experience throughout the process.Kym G stayed engaged throughout the entire process and still respond when we teach out to her. Great customer experience with her and definitely a 5 star dealing with her. I would have given them a 5 star but the Engineer that came gave me some false info about adding panel on my rear drop roof. I would definitely refer them to anyone interested in solar panels.

4 years ago

Reply from Sunnova

Wazeer and Anjana Abdool, Thank you for your feedback and welcome to the Sunnova family!^MO

Mar. 16th, 2020

check_circle

Verified Customer

star star star star_border star_border

Julia Schonert

I was told that if I had to switch providers that I all fees would be covered. That was an actual lie. I was told that my name would be added for a referral fee to those I recommended. I didn't personally know two that I recommended and was told James would take care of it. He ended up quitting and for the two I referred to him and that signed for service, I didn't get a referral fee. I felt duped. James didn't recommend the right number of panels to begin with. That had to be fixed. The person that fixed this was great but I am still out my electric fee and never received the other two referral fees. That is deceptive. I actually still have in writing his promises but that hasn't been honored since he quit. So no, I will never refer this organization again. I referred at least 3 that signed up and had touted the benefits for months but I can't in good conscience do that again.

4 years ago

Reply from Sunnova

Hello Julia Schonert, we are sorry to hear that this was your experience with Sunnova we work hard to make the switch to solar hassle-free. One of our Issue Resolutions Specialist will contact you with 1-2 business hours. ^OA

Feb. 15th, 2020

check_circle

Verified Customer

star star star star_border star_border

Matt

I'm generally happy with the solar system and its benefits. I am not happy with how long it took for the system to be installed and the loan for the purchase of the system. Sunnova may not be the party responsible for the slow installation (Trinity Solar was the company). The agreement was finalized early August and the system was turned on late December. Dealing with Sunnova on the loan has felt like nothing other than a "money grab". I had the resources available to pay off my loan immediately and was not able to. I called Sunnova a few times on this and was told different things, including that I had to wait for the system to be turned on to pay it off and then that I had to wait for my first bill to pay it off. Waiting for the first bill meant that I had to pay that first bill (which was made up of mostly interest) and then pay the system off. In total, I paid $440 more than the agreement's system cost. I tried to avoid paying anything more than the system cost and was not able to do that. So, this review reflects that frustration more than anything else. The staff I spoke to on the phone was always pleasant and mostly knowledgeable. Unfortunately, I had to speak with them more often than any customer should in order to understand payoff options.

4 years ago

Reply from Sunnova

Hello Matt, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback. If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Feb. 12th, 2020

check_circle

Verified Customer

star star star star_border star_border

Jim

the system was installed in July and wasn't activated till mid December so how can I rate them when I still haven't actually been able to realize any energy results I also agreed to solar both as a cost savings and as a means of cutting down on fossil fuels and even though I was informed at the time and it may be that Suunova has no say in it...I find it disturbing that I have a lot more square footage that could hold panels to make my house far more energy efficient there fore I am unwilling to throw out any high ratings at this time...I may change my mind when I see real results of putting the solar panels on my home but whether it be the governement regulation or company policies it is deceiving to say I am being as enegery efficient and helping to cut down on my so called carbon footprint when it is clear that my roof could support a good number of additional panels...you asked I told you....

4 years ago

Reply from Sunnova

Hello Jim, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Feb. 12th, 2020

check_circle

Verified Customer

star star star star star

Jaime Corbu

I'm very satisfied with my service. From the salesman to the installers both roof and solar panels and everyone in between, the process was done timely, efficiently and all of my questions were answered at any time during the process.

4 years ago

Reply from Sunnova

Good morning Jaime, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star_border

Stephen Myers Oakley, CA

I have been calling V3 customer service trying to get answers on the way my LG battery is working, It has been over three week of phone calls after phones trying to get answer and not get anywhere. Being an electrician myself. It's a simple program change that can be done remotely from V3 office. Other then that we are still waiting to see how thing play out with the new system.

4 years ago

Reply from Sunnova

Good Morning Stephen, Thank you for bringing this to our attention. We can only improve by knowing what our areas of opportunity are for improvement. Welcome to the Sunnova Family!.^MO

Jan. 14th, 2020

check_circle

Verified Customer

star star star star star_border

Talley

We appreciated the financing arrangement included - that was a big draw. But I got confused by suddenly dealing with Current Home; I didn't understand who that was. Then someone else came to do installation. Current Home set uip an appointment, the installer came on a different day and time. It got very confusing; I was not kept informed of what was going on, by whom, or when. I was not happy.

4 years ago

Reply from Sunnova

Hello Talley, we are sorry to hear that this was your experience with Sunnova. If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Jan. 8th, 2020

check_circle

Verified Customer

star star star star star

Joan Manzo Berlin, NJ

The main reason for installing the solar panels was to reduce dependence of fossil fuels. The system has delivered and has run problem free since installation. I am also able to run my EV charger. My goal of reducing my carbon footprint has been achieved; the savings aren’t bad either!

4 years ago Edited January 10, 2024

Reply from Sunnova

Good Morning Joan, Thank you for your feedback and Welcome to the Sunnova Family. ^MP

Dec. 10th, 2019

check_circle

Verified Customer

star star star star star

Robert

So far so good, no issues with Sunnova / Trinity. Installation in one day. Just a few weeks to go on-line. Very happy with power being generated. Didn't pay a dime for the system, just paying for electricity being generated. Having issues with National grid and highly estimated bills. Hope to get them resolved soon.

4 years ago

Reply from Sunnova

Hello Robert, thank you for your positive feedback and welcome to the Sunnova Family!^MO

Nov. 4th, 2019

check_circle

Verified Customer

star star star star star

Duane Jahn

Sunnova professionalism at the highest level on every step of the installation process. I was in constant contact with them throughout the whole process. I would recommend them to anyone who is interested in lowering their energy footprint.

4 years ago

Reply from Sunnova

Good Morning Duane, Thank you for your positive feedback and Welcome to the Sunnova Family!. ^MP

Oct. 29th, 2019

check_circle

Verified Customer

star star star star star

julie

4 years ago Edited March 22, 2024

Reply from Sunnova

Good Morning Julie, Thank you for your positive feedback and Welcome To the Sunnova Family!. ^MP

Oct. 29th, 2019

star star star star star_border

EVA COOPER

I loved the presentation. However I don’t know the benefits yet, as I have yet to receive my first solar bill.

2 weeks ago

Reply from Sunnova

Thank you, EVA. We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 3rd, 2024

star star star star star

C Beem

Friendly, answer every question, prompt, explains everything....and it works GREAT.

3 weeks ago Edited August 29, 2024

Reply from Sunnova

Hello C Beem. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!

Aug. 28th, 2024

star star star star star

Helen Grove

Had a minor issue with a panel and Sunnova sent a Tech and repair was completed.

3 weeks ago

Reply from Sunnova

Thank you, Helen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 26th, 2024

star star star star star

John & Shirley Warfel

Everything sees to be playing out as we were informed. We produced enough to cover our first month.

4 weeks ago

Reply from Sunnova

Thank you, John! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 22nd, 2024

star star star star star

Maynard Concord, NH

Customer service was amazing. A representative comes over to talk about how everything works before you decide if you want solar or not. Throughout the whole process our rep, Dwight, would call or text us to give us updates. If any problems come up during inspection the company will usually help resolve it, we needed a new circuit box before installation and that was taken care of by Sunnova. After installation, we had to wait for the state to give the approval before turning them on. The whole process will take some time, it relies on the state, the energy company, and Sunnova. From day 1 to turning the solar on, for us, took about 8 months, but now our electric bill is basically gone, and we only pay for the solar panels (the price is discussed during consultation). Overall, we love having solar and have not had any problems thus far.

8 months ago

Reply from Sunnova

Thank you, Maynard! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Dec. 26th, 2023

star star star star star

Flo F Penn Valley, CA

Sunnova’s Enlighten on-line solar system monitoring tool is very well designed. I can see how my system is working 24 hrs a day, empowering me to make informed decisions about the best time to use my appliances. When the PGE power went out recently, the house automatically switched over to solar battery use. And we immediately received notification from Sunnova reminding us to cut back on our electrical use in order to preserve our battery charge. My sales reps from SEP, Michael F and Crystal G were fantastic. They were so helpful and through, I decided to cancel a contract I already had with another company and go with Sunnova. They continue to be available for assistance, rather than abandoning me once the sale was over. I’m very pleased with Sunnova.

8 months ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 26th, 2023

star star star star star

bob and lois king Glendale, AZ

by purchasing the panels we did we have seen many days where we did not incur any extra charges from the infamous APS who happen to be our primary supplier if EMF.. we thiught at first the power we bought was not enough but the learning curve over the past couple years has been a good lesson. we have kearned that thru certain precautions and measaures taken have enhanced our ussage but also has allowed us to brag about we have done with our monies wjhen it comes to purchasing solar panels and the ir usage! we have learned that it has been worth our time and our money to "practice what we preach" when it comes to good frugal usage of natures bountys available to us from and thru Sunnova Products..

9 months ago

Reply from Sunnova

Hi bob and lois king, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Dec. 15th, 2023

star star star star star

Bizman Joe

The Icon/Sunnova sales rep was very straight forward and honest unlike some of the other solar sales reps I had encountered from other companies. He was very genuine and his continuing follow ups kept me in the loop. The installers were also on point and friendly guys. I liked that tue installation crew was from the company amd not a 3rd party installer. All start up instructions were sent via email amd if I had any questions, they were quickly answered via text or call from the sales rep and/or corporate support. In the first few days I'm already seeing energy generation credits vs. consumption, so I'm happy.

9 months ago

Reply from Sunnova

Hello Bizman Joe,please send us an email with your system ID or case number to customerservice@sunnova.com so that we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible service.

Nov. 30th, 2023

star star star star star

Janet MEYERS Las Vegas, NV

From the beginning to the end Phil was awesome and bent over backwards for us. The installers were very professional too and respected my roof and yard. The communication between Mars and the workers were not so great. Everytime I had an issue I would write Mars and Phil and Phil would answer first and Mars would answer days later. I had issues trying to turn on my solar and it was a Friday and I wrote Mars and Phil. Phil came out at 8pm had to use flashlight but he got me on. It took Mars 3 days later to tell me he would send someone out. I told him Phil already did it. All in all if it weren't for Phil not sure I would recommend Kayo. But he helped me when I panicked as I am elderly and he jumped when I called or texted and found my answers. I had workers just show up without cal or text first and I wasn't happy. I texted Mars and it took him awhile to respond he said he wasn't notified they were coming. Not I'm sorry. Mars had an attitude from the Start I felt. He did nothing for me. Honestly it was Phil from Start to finish. I am very happy with my solar and how it looks on the roof. The wire guys for pigeons were great too.

10 months ago Edited November 27, 2023

Reply from Sunnova

Hi Janet Myers, We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Rest assured that our team is actively looking into your account and the concerns you've raised. We would like to apologize for any inconvenience you may have faced. Thank you for your understanding and patience.

Nov. 9th, 2023

star star star star star

Pamela Rodgers Dayville, CT

From my first meeting with my Trinity Solar salesman Jonathan L, to the day I was finally able to flip on that lever turning on my system, it was great working with Trinity/Sunnova. While I was impatient with the length of time that various entities (the town, the electric company) seemed to require for their inspections, they did finally get through their tasks. Some of the delay was due to other work (roof, tree removal, electrical panel relocation) required before the system could be installed also added to the overall wait. At the end of it all, I’m very appreciative that this company allowed me to hire my own (other) companies for these jobs and that I own my system from day one, with my loan through Sunnova.

10 months ago

Reply from Sunnova

Greetings, Pamela Rodgers , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Oct. 25th, 2023

star star star star star

Carol Markowitz

I had an outstanding experience with Sunnova and Our World Energy. Christian, my salesperson, was extremely responsive and helpful throughout the entire process. The installation of my new Air Conditioning Unit and solar panels was carried out efficiently by a quick and polite crew. The professionalism of everyone involved was commendable, and they promptly addressed any hiccups that arose. I'm particularly grateful to Meldred, my project manager, who kept me well-informed and promptly answered all my questions. The entire process, from start to finish, only took 2 months, and the permitting with my city and electric company went smoothly. My solar unit is now up and running, and even in 100-degree heat, it has reduced my reliance on the electrical grid to 0%. I couldn't be happier with the outcome. Kudos to Sunnova and Our World Energy for their excellent service!

11 months ago

Reply from Sunnova

Thank you, Carol! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 9th, 2023

star star star star star

Jean Barry

I’m writing this review because of the negative feedback I keep hearing from people that I talk to about getting solar. I tell people that I have had a positive experience dealing with Sonnova throughout the entire process of getting solar installed. First of all the rep I spoke with told me over and over to talk with him about any problems I may have and especially any problems other folks tell me I’m going to have and he will explain how Sonnova’s crews address it if it’s a factual problem or he will explain why it is a made up problem. Along with great communication ever person/ crew that was involved with the process was professional and explained their piece of the Solar process from the tree service and roofers to the Solar staff. Even the amount of time it was going to take to get the solar up and running (3mos) was explained step by step as each item was being addressed. So if you are looking at getting solar contact Sonnova. So far I help my mom through the process and I was so impressed that I got the ball rolling immediately for my home then my neighbor and my brother.

11 months ago Edited September 28, 2023

Reply from Sunnova

Thank you, Jean! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

star star star star star

Sarina Cannistraro

Great experience. My salesperson Chris H. was confident in what he was telling me and he put me right at ease

1 month ago

Reply from Sunnova

Thank you, Sarina! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 13th, 2024

star star star star star

Jose Aguilu

Sunnova set up a payment plan option for me for the months I could not make my monthly payments, I apprecciate that

1 month ago

Reply from Sunnova

Thank you, Jose! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 13th, 2024

star star star star star

Louise Gaumer

Been working great. Has saved us a lot of money in electric bills. Happy to be using Solar with Sunnova

1 month ago

Reply from Sunnova

Hello Louise. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Aug. 9th, 2024

star star star star star_border

Malinda Beeman

Evan the salesman was very thorough .and helpful during the entire process. All your emploees were very polite and professional

1 month ago

Reply from Sunnova

Thank you, Malinda! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 6th, 2024

star star star star star

Tom

Wonderful. My bills from the Electric Company has been steady at $6.00 or $7.00 a MONTH that is great👍

1 month ago

Reply from Sunnova

Thank you, Tom! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Aug. 1st, 2024

star star_border star_border star_border star_border

Mary Sybrant

No one has getting back to me in a few weeks. The guy who is suppose to be handling my case was on vacation for 2 weeks but it has been 3 and yet no answer to my question. My electric company wants me to sign a contract stating I have a 1 million dollar policy on my home. Which is not worth 300,000. Not good!

1 month ago

Reply from Sunnova

Greetings Mary. We appreciate you taking the time to reach out to us and letting us know about your experience.We would like to extend our sincere apologies for any inconvenience caused. Feel free to contact our team at ( 844)33-3599 regarding your installation process. We look forward in helping you!

Aug. 2nd, 2024

star star star star star

Barbara Esch

Everything went smoothly for me. Their guys cleaned everything up and did not leave any debris behind.

1 month ago

Reply from Sunnova

Hi Barbara, thank you for your message. We're glad to hear that your experience has been nothing short of exceptional thus far. Thank you for choosing Sunnova!

Jul. 31st, 2024

star star_border star_border star_border star_border

Paulette

I am not at all happy with my solar. I was told during day light I would be total solar. It is now 89 degrees outside and I am still pulling from the grid. I am also not happy that a battery was not supplied with this deal, because I am using to much electric and now paying for both. VERY dissatisfied.

1 month ago

Reply from Sunnova

Hello Paulette, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

Jul. 31st, 2024

star star_border star_border star_border star_border

Jeffrey Campbell

WORST EVER!! I hired Sunnova to install solar panels. They overcharged for their PPA. They made promises they didn't keep. NO SHOW, NO CALL. Worst customer service EVER!! I will never use this company again. And to think some builders require that you hire them.

1 month ago

Reply from Sunnova

Hello Jeffrey, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.

Jul. 31st, 2024

star star star star star

Eric Spang

When dealing with Sunnova, everything was professional, prompt, and they answered all my inquiries in a timely fashion during the initial process.

2 months ago

Reply from Sunnova

Hello Eric. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jul. 22nd, 2024

star star star star_border star_border

Cynthia Siermienski

I'm not happy with getting a bill for the solar panels before they're even hooked up and running. Trying to call you to ask about it, I can't get through the loop holes on the phone to speak to a real person.

2 months ago

Reply from Sunnova

Hi Cynthia. We appreciate taking our call to provide assistance and clarification on the matter. We appreciate the feedback you provided to continuously improve the customer experience. Thank you for being part of the Sunnova Family!

Jul. 16th, 2024

star star star star star

kevin edens

From the start to project completion. I well informed with all details. I added two powerwall to my existing solar system. I am extremely pleased

2 months ago

Reply from Sunnova

Hello kevin, thank you for taking the time to share your experience. We work hard to make sure you understand every part of our process, and we're pleased our efforts are reflected in your experience. Thank you for the positive feedback.

Jul. 18th, 2024

star star star star star

Pamela Sharp

It took awhile to get a response but then got them out and got things installed. Then had to problem solve several issues

2 months ago

Reply from Sunnova

Hello Pamela. Thank you for the 5-star rating regarding our service. We're here to support you every step of the way! Thank you for choosing Sunnova!

Jul. 11th, 2024

star star star star star

Tim

They kept us informed through the process and dealt with local inspections and the power company. A very painless process.

2 months ago

Reply from Sunnova

Thank you, Tim! We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Jul. 10th, 2024

star star_border star_border star_border star_border

jose manzano

This company is the worst company I been having problems with leakage in my hall entirely house every where and never fix it I didn't have leakage in my house before installing the panels but I decided to change the shingles to prevent any leakage in future but the installation wasn't as good as supposed to be. If you think to get solar panels from this company don't do it run and get different company please run 🙏

2 months ago

Reply from Sunnova

Hello Jose Manzano, thank you for bringing this to our attention. Can you please send us a to customerservice@sunnova.com with your system ID and a phone number where we can reach you? We'll look into this right away. Thank you.

Jul. 2nd, 2024

star star star star star

Donald Haughton

Because they were very informative,professional and kind. They did what they said they were going to do. I highly recommend them.

2 months ago

Reply from Sunnova

Hello Donald Haughton, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jul. 1st, 2024

star star star star star

Arlene Kaminsky

Great company. All went smooth from deciding on solar & getting it up & running. The rep was very knowledgeable & helpful!

2 months ago

Reply from Sunnova

Greetings Arlene. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Jul. 2nd, 2024

star star star star star

Joseph Sellner

3 months ago

Reply from Sunnova

Thank you, Joseph! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

star star star star_border star_border

Elmer Mendoza

It’s a lot of things the seller need to explain before they sell the product I tried to call that stupid guy and he never answered the phone when I agreed to take the system, I am not very happy about that. I told my friend to not get involved with Sunnova as the people here are not very professional

3 months ago

Reply from Sunnova

Thank you, Elmer! We appreciate your review. We value our customers and appreciate the time you took to share your experience. Please contact us at 866-786-6682.

Jul. 9th, 2024

star star star star star

Ron Etheridge

What a easy service this was to have my system installed. The team arrived announced theirselves and told me exactly what they would be doing great group of guys to work with

3 months ago

Reply from Sunnova

Thank you, Ron! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jun. 18th, 2024

star star star_border star_border star_border

Bridget Jones

I've received a bill from Ameren for $120.10, and I'm not for sure if that was what my household home had used in electricity prior to having our solar panels put in. Also I had to call Ameren out for a second time to reprogram my panels because someone had turned them on prior but somehow they'd been turned off again by someone. Other than that I believe I'm good.

3 months ago

Reply from Sunnova

Thank you, Bridget! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 9th, 2024

star star star star star

Robert Cabrales

I love that this company was more affordable than the bigger box store company. It was easy and up front about what to expect. I love my system for my little home

3 months ago

Reply from Sunnova

Hello Robert. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 14th, 2024

star star star star star

Ryan Wagner

Keep doing great and amazing team work with your staff and contractors, teamwork makes dream work and your services have been very respectful and polite and trustworthy!

3 months ago

Reply from Sunnova

Greetings Ryan! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Jun. 11th, 2024

star star star star star

Gary O'Brien

The Techs were on time and very professional. Made sure the area was totally cleaned up after the work was done and I was fully informed on worked done.

3 months ago

Reply from Sunnova

Hello Gary! Thank you for the 5-star rating regarding our service. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Jun. 6th, 2024

Sunnova Reviews