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Sunnova Reviews

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7.7

Overall Score

Star Rating

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4.2

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6,322 Reviews

Review Breakdown

5 grade

77%

4 grade

9%

3 grade

4%

2 grade

2%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Damaris Chavez

I was offered multiple checks as a promo of the amounts of over 500, a year plus later I haven’t received any check as a promo and the person that I did everything with named Kamil never responds to my messages I even informed my name was misspelled and he could care less, never responded. I was also told this was through Entergy and I am starting to think this was a lie because if I chose to cancel I am being charged a ridiculous amount of money. Company is non responsive and I believe it was sold to another company and I was never informed

3 days ago

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Verified Customer

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Dawn Kleintop USA

Customer Review Video

8 months ago

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Reply from Sunnova

Greetings Dawn. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Thank you for choosing Sunnova!

Mar. 11th, 2025

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Carrie Sharkey

Overall my experience was good. I had my roof done first by Sunnova then panels put on. Sunnova was very informative- always updated me on progress and appointments. I really don’t have any complaints about the company and I’m very pleased with everything. If I had to pick one con it would be the app. I can’t quite figure it out yet. Another thing I want to point out is I researched before I signed up and I thoroughly reviewed my contract and the time it took to actually turn the system on was what they told me. I also want to take this opportunity to praise Thomas D. He was awesome- he was in constant contact with me during the roof repair/install.

7 months ago

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Reply from Sunnova

Hello Carrie. Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Apr. 24th, 2025

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Kimberly Lafrance

I only just got the panels working so I don't know about that yet. But this company is great to work with. I waited so long to find the right deal and right company for solar, I feel that Sunnova is the right choice. They always update me and answer all of my questions. Their app is great. I can see exactly what is going on with my array. And Trinity Solar are the ones that signed me up and everything they said up front has happened. Everything was explained by them in detail. No surprises. I'm excited to have my imprint on the environment lessened and spending much less money on electricity a month is also great. I am very happy to have finally gone Solar with the right company.

8 months ago

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Reply from Sunnova

Hello Kimberly! Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!

Mar. 18th, 2025

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Verified Customer

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Review Source

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Yvette Castro Puerto Rico

Customer Review Video

1 year ago

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Reply from Sunnova

Greetings Yvette! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Thank you for choosing Sunnova!

Jun. 25th, 2024

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Paul Picken Ledyard, CT

Just so happy with seamless transition. We are in our 3rd year. Only had to call for service once. Sunnova responded very quickly to rectify the issue. One panel was not producing due to micro inverter. They responded with a quick switch over. Was amazed at the technology that the repair man knew exactly which one it was as it showed on his phone app..

4 years ago

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Reply from Sunnova

Thank you Paul]! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to Sunnova family! ^vb

May. 24th, 2021

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Tom & Gina Piper Blandford, MA

Everyone from start to finish was polite and professional. They said that my roof needed replacement and did the replacement at no cost to me. The electricians and the carpenters were great, they spread grass seed where they had to dig to bury the cable. The customer service always called to give updates and things that we needed to do for the hookups.

5 years ago

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Reply from Sunnova

Hello Mr. & Mrs. Piper, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback!^JD

Jun. 16th, 2020

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Sara Stropoli

Well I really wish I had used TRINITY to begin with. If I had, I think the solar panels installed would have been the correct number of panels to begin with. They were so kind and helpful. I really appreciated Sunnova working to get my payments set so that they do not increase over the years but remain constant. I know this took a lot of additional work on your part.

7 months ago

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Reply from Sunnova

Greetings Sara. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. We are here to help!

Apr. 24th, 2025

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David Pasqualicchio

Very informative ,Carl our rep explained in detail what would take place with Trinity employees,the town permits ,and Rhode Island energy.Trinity staff, equipment,installation time ,site preparation ,clean up was incredible .Solar panels were neatly placed to actually improve the house identity.I would highly recommend Carl and his crew especially getting it done efficiently and most important my second electric bill read None,no payment due.

8 months ago

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Reply from Sunnova

Greetings David. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Thank you for choosing Sunnova!

Mar. 27th, 2025

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Verified Customer

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Review Source

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Ed Dubiel Methuen, MA

Entire crew from sales to implementation did an excellent profession job. Answered all my questions and resolved any issues quickly to ensure timely implementation of the system. Excellent communications and teamwork throughout the project.

3 years ago

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Reply from Sunnova

Thank you for the kind words, Ed. Welcome to the Sunnova family! ^JD

Jan. 12th, 2022

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Verified Customer

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Review Source

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Shawn Connors Holliston, MA

They were great to work with. Included a new roof in my lease too. Their Master Electrician fixed many issues in my existing panel and made the entire panel more efficient and neat. The install crew was very professional and neat as well. I would highly recommend Sunnova.

4 years ago

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Reply from Sunnova

Hello Shawn, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^JD

Nov. 16th, 2021

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Verified Customer

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Review Source

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George Lohstroh Fullerton, CA

The installation went smoothly and the payments so far so good. However, I've not heard from any service Rep on how my system is doing. Also I was told that the panels would get cleaned now and then, we'll it's been 2 years and haven't been cleaned? When do they need cleaning?

4 years ago

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Reply from Sunnova

Thank you George ! We aim to provide the best customer experience and are constantly working to cut down our installation process time. We are thrilled that you're now a member of our Sunnova family! Can you please send us an email at resolutions@sunnova.com with your system ID and a phone number where we can reach you? We’ll look into this right away. Thank you. ^VB

Jun. 29th, 2021

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Verified Customer

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Wazeer and Anjana Abdool

I rate Sonova this way because of my overall experience throughout the process.Kym G stayed engaged throughout the entire process and still respond when we teach out to her. Great customer experience with her and definitely a 5 star dealing with her. I would have given them a 5 star but the Engineer that came gave me some false info about adding panel on my rear drop roof. I would definitely refer them to anyone interested in solar panels.

5 years ago

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Reply from Sunnova

Wazeer and Anjana Abdool, Thank you for your feedback and welcome to the Sunnova family!^MO

Mar. 16th, 2020

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Verified Customer

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Julia Schonert

I was told that if I had to switch providers that I all fees would be covered. That was an actual lie. I was told that my name would be added for a referral fee to those I recommended. I didn't personally know two that I recommended and was told James would take care of it. He ended up quitting and for the two I referred to him and that signed for service, I didn't get a referral fee. I felt duped. James didn't recommend the right number of panels to begin with. That had to be fixed. The person that fixed this was great but I am still out my electric fee and never received the other two referral fees. That is deceptive. I actually still have in writing his promises but that hasn't been honored since he quit. So no, I will never refer this organization again. I referred at least 3 that signed up and had touted the benefits for months but I can't in good conscience do that again.

5 years ago

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Reply from Sunnova

Hello Julia Schonert, we are sorry to hear that this was your experience with Sunnova we work hard to make the switch to solar hassle-free. One of our Issue Resolutions Specialist will contact you with 1-2 business hours. ^OA

Feb. 15th, 2020

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Verified Customer

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Jaime Corbu

I'm very satisfied with my service. From the salesman to the installers both roof and solar panels and everyone in between, the process was done timely, efficiently and all of my questions were answered at any time during the process.

5 years ago

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Reply from Sunnova

Good morning Jaime, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Verified Customer

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Review Source

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Jim

the system was installed in July and wasn't activated till mid December so how can I rate them when I still haven't actually been able to realize any energy results I also agreed to solar both as a cost savings and as a means of cutting down on fossil fuels and even though I was informed at the time and it may be that Suunova has no say in it...I find it disturbing that I have a lot more square footage that could hold panels to make my house far more energy efficient there fore I am unwilling to throw out any high ratings at this time...I may change my mind when I see real results of putting the solar panels on my home but whether it be the governement regulation or company policies it is deceiving to say I am being as enegery efficient and helping to cut down on my so called carbon footprint when it is clear that my roof could support a good number of additional panels...you asked I told you....

5 years ago

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Reply from Sunnova

Hello Jim, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Feb. 12th, 2020

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Verified Customer

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Review Source

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Matt

I'm generally happy with the solar system and its benefits. I am not happy with how long it took for the system to be installed and the loan for the purchase of the system. Sunnova may not be the party responsible for the slow installation (Trinity Solar was the company). The agreement was finalized early August and the system was turned on late December. Dealing with Sunnova on the loan has felt like nothing other than a "money grab". I had the resources available to pay off my loan immediately and was not able to. I called Sunnova a few times on this and was told different things, including that I had to wait for the system to be turned on to pay it off and then that I had to wait for my first bill to pay it off. Waiting for the first bill meant that I had to pay that first bill (which was made up of mostly interest) and then pay the system off. In total, I paid $440 more than the agreement's system cost. I tried to avoid paying anything more than the system cost and was not able to do that. So, this review reflects that frustration more than anything else. The staff I spoke to on the phone was always pleasant and mostly knowledgeable. Unfortunately, I had to speak with them more often than any customer should in order to understand payoff options.

5 years ago

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Reply from Sunnova

Hello Matt, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback. If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Feb. 12th, 2020

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Stephen Myers Oakley, CA

I have been calling V3 customer service trying to get answers on the way my LG battery is working, It has been over three week of phone calls after phones trying to get answer and not get anywhere. Being an electrician myself. It's a simple program change that can be done remotely from V3 office. Other then that we are still waiting to see how thing play out with the new system.

5 years ago

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Reply from Sunnova

Good Morning Stephen, Thank you for bringing this to our attention. We can only improve by knowing what our areas of opportunity are for improvement. Welcome to the Sunnova Family!.^MO

Jan. 14th, 2020

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Verified Customer

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Talley

We appreciated the financing arrangement included - that was a big draw. But I got confused by suddenly dealing with Current Home; I didn't understand who that was. Then someone else came to do installation. Current Home set uip an appointment, the installer came on a different day and time. It got very confusing; I was not kept informed of what was going on, by whom, or when. I was not happy.

5 years ago

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Reply from Sunnova

Hello Talley, we are sorry to hear that this was your experience with Sunnova. If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Jan. 8th, 2020

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Verified Customer

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Joan Manzo Berlin, NJ

The main reason for installing the solar panels was to reduce dependence of fossil fuels. The system has delivered and has run problem free since installation. I am also able to run my EV charger. My goal of reducing my carbon footprint has been achieved; the savings aren’t bad either!

5 years ago Edited January 10, 2024

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Reply from Sunnova

Good Morning Joan, Thank you for your feedback and Welcome to the Sunnova Family. ^MP

Dec. 10th, 2019

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Verified Customer

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Robert

So far so good, no issues with Sunnova / Trinity. Installation in one day. Just a few weeks to go on-line. Very happy with power being generated. Didn't pay a dime for the system, just paying for electricity being generated. Having issues with National grid and highly estimated bills. Hope to get them resolved soon.

6 years ago

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Reply from Sunnova

Hello Robert, thank you for your positive feedback and welcome to the Sunnova Family!^MO

Nov. 4th, 2019

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Verified Customer

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julie

Customer Review Video

6 years ago Edited March 22, 2024

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Reply from Sunnova

Good Morning Julie, Thank you for your positive feedback and Welcome To the Sunnova Family!. ^MP

Oct. 29th, 2019

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Verified Customer

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Duane Jahn

Sunnova professionalism at the highest level on every step of the installation process. I was in constant contact with them throughout the whole process. I would recommend them to anyone who is interested in lowering their energy footprint.

6 years ago

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Reply from Sunnova

Good Morning Duane, Thank you for your positive feedback and Welcome to the Sunnova Family!. ^MP

Oct. 29th, 2019

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Yolanda and Paul Burch

I don't like the fact that I am paying so much money for my electricity. The salesman made it sound like the $147.16 would be the only payment I would have and the electricity would be paid from that. I am dealing with my husband having alzheimers and so I have to make all the decisions myself and your salesman took advantage of that. I am paying over $300,00 for my electricity. How does that save me money

2 months ago

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J R Kurie

The support Company, Trinity Solar/Roofing, was easy to work with and their work was satisfactory. The sales and support staff were friendly, professional and all questions were answered. The work was performed in a timely matter and communication was maintained throughout the installation process. I am awaiting answers on monitoring the Tesla Power Wall as one battery is not reporting to the app. can be monitored via the web on the Sunnov client site.

6 months ago

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Reply from Sunnova

Thank you for your message, J R Kurie. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses!

May. 29th, 2025

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Lori Lu

We love our solar system! We have been saving so much money from our electric bill!! Sunnova has always gotten back to us promptly with any questions we’ve had. Highly recommend this company…. And yes, I was skeptical at first.. but need to be! They are a great company and honest.

7 months ago

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Reply from Sunnova

Hello Lori! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Apr. 30th, 2025

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Marvin Felder

I love the person care we received, the step by step insight to this process, was outstanding, everyone one team was very respectful and very informative, most importantly we received everything that we were promised really great experience. Thank you all for your great service. Regards, -Marvin Felder

7 months ago

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Reply from Sunnova

Greetings Marvin! Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!

Apr. 24th, 2025

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Greg Makarchuk

Sam W was excellent. He was the person who explained solar to me. He was patient and did not pressure me. That I was impressed with. He was friendly, polite and knowledgeable and explained everything thoroughly. He is an asset to your company.

8 months ago

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Reply from Sunnova

We appreciate your feedback, Greg. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.

Apr. 2nd, 2025

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Denise Stefanowicz

We were very satisfied with all aspects of the project from start to finish. It was exciting to watch the installation of our solar system and are enjoying being able to monitor its performance. From the planning to the construction, everyone was a pleasure to work with.

8 months ago

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Reply from Sunnova

Hello Denise. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 27th, 2025

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Verified Customer

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Review Source

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M Morongo Valley, CA

They have responded to my issues. The product was put up prior to covid closures. There were some roof issues. I was contacted after quite some time. People came out and fixed the issue of leakage in the house. There was nothing fixed in the interior. I have contacted them and got a response but had been out of the area.

4 years ago

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Reply from Sunnova

Thanks for bringing this to our attention. Can you please send us a private message with your system ID and a phone number where we can reach you? We'll look into this right away. Thank you. *DG*

Aug. 10th, 2021

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Verified Customer

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Review Source

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Phoebe Mossey South Yarmouth, MA

Our electric bill, especially in summer when we're using central air, has dropped dramatically. Also the panels themselves are solid black and much more attractive than others that have ugly black pipes visible.

4 years ago

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Reply from Sunnova

Phoebe, thank you for the kind words. We are excited that you're happy with your new solar system! ^JD

Jul. 6th, 2021

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Verified Customer

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Review Source

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Barbara Miller Fresno, CA

When I talked with the sales person and signed up, he told me I would never pay more than $120 a month, and this never happened, so of course I am disappointed. But very thankful to cutting back on my PG&E bill. So, I am thankful for that.

4 years ago

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Reply from Sunnova

Thank you for sharing your story Barbara! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! Please feel free to reach out to us if you have any further questions. ^JD

Jun. 22nd, 2021

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Verified Customer

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Review Source

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John Crockett Crowley, TX

Ease of installation and set up, after installation and set up operation is seem less with little to no personal interactions. Receiving monthly email reminders for upcoming payments is also extremely helpful

4 years ago

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Reply from Sunnova

Thank you for sharing your story, John! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^JD

Jun. 22nd, 2021

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Verified Customer

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Review Source

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Barbara Bellamy Fort Worth, TX

saving me money, great customer service, very courteous work crew, courteous, respectful of property.. Cleaned up everything before leaving ..well prepared for city inspection.

4 years ago

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Reply from Sunnova

Hi Barbara, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.**MC

Apr. 19th, 2021

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Verified Customer

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Joy Deal Houston, TX

They were very good in delivering the product but didn't quite understand that I may have an electricity bill still. Luckily now we do see the credit but did not like paying $98.12 plus Green Mountain bill..that may continue until summer time when AC is used but at least we will see the credit applied.

4 years ago

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Reply from Sunnova

Thank you for sharing your story Joy! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^ JD

Apr. 5th, 2021

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Verified Customer

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Review Source

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Joyce Clark

The entire team was knowledgeable and answered ALL my questions immediately. They were courteous and handled the installation exactly as they promised, which included removing and replacing my patio pavers.

5 years ago

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Reply from Sunnova

Thank you for sharing your story Joyce! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^JD

Dec. 2nd, 2020

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Verified Customer

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Review Source

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Ilima Segoviano

Overall well organized interface with customers and clear contract with helpful info broken out. Customer service reps also work to resolve questions and issues. Only thing I didn't like was waiting for the first invoice to be released and having 3 days to pay it. If I wasn't on automatic payments that would have been a problem for me.

5 years ago

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Reply from Sunnova

Hello Ilima, Thank you for your positive feedback and Welcome to the Sunnova Family!^MO

Feb. 14th, 2020

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Verified Customer

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Wendy Carter

Efficient and thorough installation and explanation of each step in the process. The representatives kept me fully informed of what the next steps were and an estimated timeline for the permits and inspections.

5 years ago

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Reply from Sunnova

Good morning Wendy, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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Verified Customer

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Review Source

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Linda Cotter

They did a good job. My only critique was the explanation of the process lacked information about the complexity and time that would be involved in getting the panels up and running. Most of that delay was due to the electric company and there required work.

5 years ago

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Reply from Sunnova

Good morning Linda, Thank you for bringing this to our attention we use all of our customer comments to better our customer service programs. We apologize for any delays that may have occurred. Welcome to the Sunnova Family!. ^MP

Feb. 11th, 2020

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Verified Customer

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Review Source

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Michael Messore

HAd contacted local rep after installation wit a concern and never got a response. Also one man came to follow up after the installation and said he found a minor problem that he said would be addressed. when the crew came they said they couldn't find anything wrong. no explanation was ever given.

5 years ago

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Reply from Sunnova

Hello Michael Messore, we are sorry to hear that this was your experience with Sunnova. If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Jan. 8th, 2020

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Verified Customer

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Review Source

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Fred G

Excellent work done in a timely manner, the team was professional and left work area clean and organized after each days work. Product functions as promised. I would recommend them to family and friends.

5 years ago

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Reply from Sunnova

Hello Fred G, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Jan. 8th, 2020

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Verified Customer

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Review Source

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Pete

Everything was pretty typical of the process of getting solar. This is me second time buying solar. Everything happens behind the scenes so to speak and since I haven''t had to contact them because everything has gone pretty smooth. No hassle and everything happens the way it should.

5 years ago

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Reply from Sunnova

Hello Pete, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 7th, 2020

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Verified Customer

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Review Source

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Jennifer Alexander Chico, CA

The people I interacted with were very knowledgeable, helpful, and friendly. I never felt like I was bothering anyone with my questions. The installation was quick and efficient.

6 years ago

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Reply from Sunnova

Hello Jennifer Alexander , we appreciate the positive feedback. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We are excited to welcome you to the Sunnova family!^OA

Dec. 3rd, 2019

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Verified Customer

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Review Source

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Pat Weiffenbach

Sales person, Sam B, stayed in touch even after he made the sale. There were delays with the inspections. He was instrumental in getting things pushed along. I answered good to question good because i really have not been a customer long enough to give a real assessment.

6 years ago

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Reply from Sunnova

Good Morning Pat, Thank you for your feedback and Welcome to the Sunnova Family! ^MP

Nov. 26th, 2019

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Verified Customer

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Review Source

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Hollace Paternoster

Everything was done exactly the way Andrew said it would be, Install was done on time and very clean and neatly done. I pay my bill each month and have had no trouble and for that I am a happy person. Thanks

6 years ago Edited January 10, 2024

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Reply from Sunnova

Thank you for sharing your story Hollace! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!^JD

May. 8th, 2020

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Mary Greathouse

We didn’t like the length of time for the installation to be completed. There were multiple times that the installers came back with a part that had to be installed. We felt the installers weren’t very knowledgeable from the beginning of the install. There were parts that they should have carried with them. And communication wasn’t always good between the installers and the company. We received calls from Texas wanting to schedule visits when the men were at our location or had already done the work. Sunnova has been helpful and straightened out the one issue we had with them in the very beginning.

9 months ago

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Reply from Sunnova

Thank you, Mary! We appreciate your review. We value our customers and appreciate the time you took to share your experience. Should you have any questions, please contact us at 866-786-6682.

Feb. 20th, 2025

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josephine ponce

Your service people, office people and agent Roberto Rios are really on the job. They have been prompt in letting us know the developments going on from start to finish. Your service crew were very precise with what was needed to be done and patiently worked until everything was okay! Everyone concerned were courteous and treated each other and us with respect! Congratulations to everyone and we thank you very much!

9 months ago

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Reply from Sunnova

Thank you, Josephine, for taking the time to write us a kind review. Glad to hear that Roberto delivered great service and answered all of your questions. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Feb. 17th, 2025

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Thelma

The staff. They were all so professional. The best I have encountered in all my business dealings. Starting with the two sales persons, Joe and Evan. They were so knowledgeable, professional I signed right away. Nate the supervisor for the roof, is wonderful. The whole process from beginning to the end, was seamless. I was kept informed throughout the process by Carlos. Thank you for doing a great job. Keep up the good work.

9 months ago

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Reply from Sunnova

Hi Thelma, thank you for your message. We strive to make the switch to solar a smooth journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for choosing Sunnova!

Feb. 10th, 2025

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Robert Humphrey

Professional reps and installation. Electric power savings are great. Considering not going with our area's "Trinity solar" installer would have been a huge mistake! Saving money and electricity in the long run of things these days is important! Using "Trinity Solar", our area, of Sunnova company that has been doing this for many-many years now and not just some up-start new company is top shelf!

10 months ago

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Reply from Sunnova

Greetings Robert. Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!

Jan. 27th, 2025

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Mark Smith

Customer Review Video

10 months ago

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Reply from Sunnova

Hi Mark Smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Oct. 29th, 2024