Sunnova: Read 6,266 User Reviews From Real Homeowners

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marissa miller

We are thoroughly impressed with our solar panel installation. We haven’t received any bills or anything yet but look forward to doing so to get the full picture. Our contact for the panels, Cory A, was phenomenal and gave us all the information and answers to our questions.

10 months ago

Reply from Sunnova

Hello marissa, we appreciate your feedback. Our goal is to provide world-class customer service, and we hope our services keep exceeding your expectations. Welcome aboard!

May. 15th, 2024

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Gloria Holland

I was very impressed with the service that Team 1 gave us the first day of the installation, but they were called away on the second day to work somewhere else. The second team had some mishaps and it took them longer to install the solar, as we were told they would take an additional two days, but it took them much longer. I understand nothing is perfect, and things can happen while you are on site. The solar was finally installed, and hopefully we will be able to move forward.

10 months ago

Reply from Sunnova

Hello Gloria, we are happy to hear that your experience with Sunnova has been more than you expected. We appreciate your feedback and should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 9th, 2024

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Madeline

Easy approval process without many complications. Solar equipment is the best investment and their customer service representatives are friendly and always friendly. but, the supplier Wildmar Home, PR, terrible company and service.

10 months ago

Reply from Sunnova

Hello Madeline, we appreciate your feedback. Should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

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Ajay Gupta

Installation day was great. Setting up appointment and calling to confirm with detail can be made easier by all online process. I was not sure if appointment was confirned and had to call and provide details to get the appointment confirmed

11 months ago

Reply from Sunnova

Hello Ajay, we are happy to hear our services have been nothing but satisfactory. We appreciate your feedback, and should you have any questions or concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com.

May. 7th, 2024

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William Arnold

Every thing went as scheduled. Your crew showed up on time and went to work installing the racks and solar panels. The gentleman was also installing the outside panels and wiring them into my breaker box. Inspection went off with out any problems. They cleaned up all the packaging. Great job.

11 months ago

Reply from Sunnova

Hello William Arnold, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback

Apr. 29th, 2024

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John Haddock

I like the smoothness of our transaction so far. Your dealer, Independent / Havasu Solar seem to have done a good job on the installation, and have been good to work with. So far, we are quite happy that we have gone the solar route.

11 months ago

Reply from Sunnova

Hi, John. Congratulations on becoming part of the Sunnova Family! We're thrilled that you've made the decision to embrace solar energy. Our commitment is to help ensure you have a clear understanding of every step in our process, and we're glad you were able to experience that with our partner.

Apr. 26th, 2024

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Donna sneed

Everything happened as planned. Everything is working well. I wish they didn’t have to shovel ice off my roof because there are little particles from my roof on my driveway and deck. I wonder if that will shorten the life of my roof. I have not had my panels long enough to pay the first bill

11 months ago

Reply from Sunnova

Hello Donna, we are happy to hear our service has been what you expected. Should you have any concerns you can always reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com. We appreciate your feedback.

Apr. 23rd, 2024

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Abner Lantz

I am still not very agreeable on the location of the panels on the building, due to some trees blocking the sun. The original estimate hadn’t included the trench, then after I signed contract I had to sign another contract for the trench. The trench backfill had a very rocky surface and wasn’t rolled or made flat. Cleanliness while the install crew was there was not exceptional. I am really hoping for results from this system soon.

11 months ago

Reply from Sunnova

Hello Abner, we value your continued engagement and appreciate your input regarding this matter. If you have any issues regarding your production, you may contact us, and we can further assist you.

Apr. 19th, 2024

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Victoria Torres

So far, I am very happy with Sonova thank you for your service. I am very glad to be out of the power company control power companies are getting ridiculous with prices so thank you for your solar. I feel I will have better quantity of life now that I have solar and it won’t hurt my budget. I’m happy to have become your customer thank you🙏

11 months ago

Reply from Sunnova

Hello Victoria! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Apr. 17th, 2024

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Philip Escareno

When trying to contact the representative I don’t get a response right a way. I have to keep trying over and over.

1 month ago

Reply from Sunnova

Hello Philip. We genuinely appreciate your feedback. We are here to ensure that your solar journey is nothing short of exceptional. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Feb. 25th, 2025

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Gary and Kathy Larson

This project was supposed to be done before Xmas. So it took way too long. But it turned out nice

1 month ago

Reply from Sunnova

Hello Gary and Kathy Larson. Thank you for the 4-star rating regarding our service. We genuinely appreciate your feedback. We are here to ensure that your solar journey is nothing short of exceptional. If you need any assistance, feel free to contact our customer service via email at customerservice@sunnova.com or at (866)786-6682. Thank you for choosing Sunnova!

Feb. 21st, 2025

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Jorge Dellava

From sales representative to crews and to office staffs, they are all good.

1 month ago

Reply from Sunnova

Thank you, Jorge! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 21st, 2025

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Charlie Briggs

Good to do business with they do quality work in a timely manner.

1 month ago

Reply from Sunnova

Thank you, Charlie! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Feb. 17th, 2025

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Larry Bruce

Both the sale team and installation teams were very friendly and knowledgeable.

1 month ago

Reply from Sunnova

Thank you, Larry! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 10th, 2025

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Gerald L Johnson Jr

I'm very satisfied with the service that I received from your team

1 month ago

Reply from Sunnova

Hello Gerald. Thank you for your positive feedback! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Feb. 7th, 2025

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John Miclette

Nice service professional employees. Really knew there stuff.

1 month ago

Reply from Sunnova

Hello John. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!

Feb. 7th, 2025

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Leticia Vague

They were amazing answered all of our questions any time of the day thanks guys

1 month ago

Reply from Sunnova

Thank you, Leticia! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 7th, 2025

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Yadi Battistini

Los mejores definitivamente. Servicio excelente y de calidad

1 month ago

Reply from Sunnova

Thank you, Yadi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 7th, 2025

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Charlie Logue

Love the savings on my electric bill plus Solar is better for the environment.

2 months ago

Reply from Sunnova

Thank you, Charlie! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Feb. 4th, 2025

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Yvonne Whisenant

1 year ago Edited November 27, 2024

Reply from Sunnova

Thank you, Yvonne! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family

Sep. 15th, 2023

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Solar

Have been please with Sunna thus far installing a roof before the solar panels are placed on the roof has been a smooth process and the works have all be professional, kind, polite and informative when questions have been asked - extremely friendly and profession company so far - have not had the worked completed but look forward to getting the 1sr step the roof done on April 16th. Thank you.

1 year ago

Reply from Sunnova

Thank you, Solar! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Mar. 26th, 2024

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lynnditlow

I liked the material of the product , panels and explanation of their function during installation. amazing crew who completed the job in one day--amazing working together making everything fit perfectly. Kind, clean courteous and Professional. As they said We are part of the Sunnova Family! My neighbors watched all that was going on and I believe seeing the project completed gave them something to think about for their future home projects.

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Lynn. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Mar. 30th, 2024

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Victoria Bampoh

It is double joy for me when the sun shines because apart from the weather allowing me do all the outdoor stuff, I get to produce and sell excess energy from my panels. Initially I did not believe this was possible until I saw thee additions in my account. Thank you for making it easy for me to understand my energy usage and other products I could consider in the future to make my life comfortable and easier.

1 year ago

Reply from Sunnova

Hello Victoria! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 22nd, 2024

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George Galloway Albuquerque, NM

I have had no issues with the company. I knew during contracting that my bill would go up by about $5.00 every 6 months or so, which I was told is less than projected increases from my electric company, but I do wish that it was less than a dollar every 6 months or a year. Wishing thinking, but I just wanted to say that. You are doing very well because that is my only concern. Thank you for such good service! My family and I appreciate it!

1 year ago

Reply from Sunnova

Hello George Galloway, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Mar. 9th, 2024

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Mike Pimper

I gave Sunnova a 5 rating and in doing so, the benifit of the doubt. This adventure has taken 3 months longer than predicted. I believe Sunnova was powerless as living in a rural area was tha main cause of delay and the other, Arizona Public Sevice, my energy provider. Sunnova's communication throughout the process was outstanding as was the installer, Titan. If considering solar, i recommend Sunnova! Thx

1 year ago

Reply from Sunnova

Hello Mike Pimper, welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Feb. 26th, 2024

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Chuck Bruce Liberty Hill, TX

Very clean installation of my FranklinWH Battery System (2) 13.6KW Batteries to accommodate my 10.08KWP Solar System the was previously installed by an out of business company. Everyone from the sales rep to the lead tech and his crew were very knowledgeable about the product they sold and installed. Very thorough follow through from the whole team up to the commissioning of the product. Very satisfied!

1 year ago

Reply from Sunnova

Hi Chuck Bruce, thanks for reaching out to us. We've seen your posts and want to help. To do so effectively, please DM us your system ID or case number. We'll then provide personalized assistance to resolve your concerns. Thanks for your cooperation.

Jan. 8th, 2024

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D.J. Mycka McKees Rocks, PA

The product is a bit more expensive than we were anticipating, but through loans and rebates, make the decision an affordable monthly decision. Our sales rep, Kelly, was so amazing through the entire process. She helped walk us through if it was the right decision for us or not. We never felt pressured and felt very informed to make the decision to go with the panels on the roof. :)

1 year ago

Reply from Sunnova

We value your view, D.J. Mycka. Our aim is for you to fully comprehend each step of our process. Your feedback and involvement are essential to enabling us to offer energy-saving solutions to more homes. We are truly appreciative of your support!

Jan. 2nd, 2024

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Bill Johnson Delano, CA

I had an outstanding experience with Sunnova Energy. Their customer service swiftly addressed all my concerns, ensuring a hassle-free journey. The solar and battery installation was prompt, sparing me the complexities of dealing with SCE. The user-friendly website and apps further enhanced my overall satisfaction. Sunnova truly excels in reliability, efficiency, and customer service – earning my full 5-star rating.

1 year ago

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 26th, 2023

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Lee Thibeault Worcester, MA

Best decision of my life when buying my home. I have all electric and having these solar panels get me to the point of not having to pay National Grid ANYTHING for the last 2+ years. I actually have a credit so during the colder months and the panels my not accumulate as much. That credit helps that I continue to have a $0 bill with my electric provider

1 year ago

Reply from Sunnova

Hello Lee Thibeault, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Dec. 26th, 2023

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Linda Sterling Albuquerque, NM

We are very impressed with the service we received all through the process of installing our solar system. Our email and phone calls were responded to promptly and our questions answered so we could understand. The system was up and running within the timeline we were given at our first meeting with Wolfgang W, our sales rep. Wolfgang was a pleasure to work with. We felt informed and comfortable through the entire process. We will continue to recommend Sunova/Our World Energy to people we know.

1 year ago

Reply from Sunnova

Thank you for reaching out to us, Linda Sterling. At Sunnova, our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support in our mission!

Dec. 21st, 2023

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Bonnie Esposito The Bronx, NY

The people at Trinity Solar, from the office personnel to the sales representative to the installers were knowledgeable, professional, courteous, and caring. The new roof and panels were installed quickly and beautifully. I have had amazing savings on my energy costs ever since. We made a great choice in selecting Trinity Solar. Thank you Sunnova.

1 year ago

Reply from Sunnova

Hello Bonnie Esposito welcome to the Sunnova Family! We're thrilled to have you on board. Our team works to ensure a seamless transition to solar & we're delighted to hear about your experience. Thanks for the positive feedback. We're here to support you every step of the way!

Dec. 15th, 2023

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Iulia Nandrea

Sunnova has been fabulous so far but I need to shout out Dave F, who was my rep from beginning to end. He is FANTASTIC and went above and beyond -- especially during stressful times of inevitable delays with permits, etc. which no one can really control. Can't wait enough wonderful things about him -- he's a great human and Sunnova is lucky to have him!

1 year ago

Reply from Sunnova

We appreciate your review, Lulia Nandrea. We aim to ensure you comprehend each step of our procedure completely. Your comments and participation are crucial in enabling us to provide energy-saving solutions to more homes. We appreciate your support!

Dec. 12th, 2023

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Patty Lucero

I don’t have any dislikes … The likes that I have are the installer worked as a team, They were very positive in everything they did. Mae was in contact with us on every step of the way, informed us ! The best of all was Kadin!!!! We have never worked with such a professional person and also personal, considerate, caring .. I go on but I think 🤔 you get the point.. Everyone was amazing 🤩

1 year ago

Reply from Sunnova

Hi Patty Lucero, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.

Dec. 8th, 2023

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Dianne Kistler Port Saint Lucie, FL

We ate very happy with Equity Solar and their technicians. The system was quickly installed by professional technicians. They were protective of our new roof when they installed the system. We have only had our system operational for about 1 week, but we have had wonderful technical support with all our questions. The app is easy to use and it has been great to see how well the solar system is producing.

1 year ago

Reply from Sunnova

Diann Kistler, thank you for sharing your positive feedback! We're thrilled that you've made the decision to embrace solar energy and become a part of our mission to Power Energy Independence™. Thanks for your dedication to a greener and more sustainable future. We're excited to have you as part of the Sunnova family!

Dec. 7th, 2023

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Jeff Golden Clovis, CA

The process of getting solar up and running after purchasing our home was fairly seamless. After the electric provider approved the solar, it was switched on automatically...pretty neat. I can check my electric provider and they show the power that has been generated by the panels compared to consumption from the grid. The app works pretty well, but it does seem like the current production is behind a while (not sure if it's 30 mins, an hour or more). I don't yet have a full week's worth of data, so it might be due to that.

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Jeff Golden. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Nov. 20th, 2023

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Jim Kemp Loveland, OH

I was highly impressed with the professionalism and knowledge that both of your technicians exhibited. I come from a large international corporation, SIEMENS , that also embodies a great customer interface and expectations of total, I mean total, customer satisfaction. Very well done Sunnova. Kudos for everyone associated with customer interface.

1 year ago

Reply from Sunnova

Hello Jim Kemp welcome to the Sunnova Family! We're thrilled to have you on board. Our team works tirelessly to ensure a seamless transition to solar, and we're delighted to hear that your experience aligns with our commitment to excellence. Thank you for the positive feedback. We're here to support you every step of the way!

Nov. 9th, 2023

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I. Smile Alot Philadelphia, PA

Knowledgeable sales rep and a well oiled team all the way around. Communication was regular and respectful of my time. Installation went smooth as glass and that includes a snafu where they discovered my breaker box had been incorrectly installed. Their electrician was so knowledgeable and professional he just notified me of the problem, showed me the problem and switched to plan B without so much as a hiccup. Even after the installation I was kept in the loop regarding inspection and the actual turn on of my system. Thank you Sunnova!

1 year ago

Reply from Sunnova

I. Smile Alot, thanks for your message. We take great pride in providing you with a comprehensive understanding of our process. Your active participation is invaluable in our mission to transform more homes into energy-saving powerhouses

Oct. 27th, 2023

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Paul Holland Jr Wallingford, CT

They did an absolutely fantastic job. Installing solar on our house and carriage house. It was a difficult installation which required 3 1/2 days due to the fact that there were panels in two places on our house and two places on our carriage house; for a total of four banks of panels. Using Pre-existing conduit pipes that we had in our home., they were able to hide all wires with absolutely no wires on the exterior of the house. Sunnova was fantastic.

1 year ago

Reply from Sunnova

Thank you, Paul! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 6th, 2023

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Kathy Grier

Our sales person, Joe B, was great. I don't know if I would've been convinced to go solar if it wasn't for him. He was so friendly, personable, and you knew you could trust what he was saying with no BS. He was also so knowledgeable; explaining each step in detail and why going solar is so important. Thank you all for helping us go solar. We appreciate everyone's efforts and will definitely recommend it to our friends and neighbors. Sincerely, Kathy Grier

1 year ago

Reply from Sunnova

Thank you, Kathy! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 27th, 2023

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Cyndi Duka

being first time solar, had many questions, the rep sat, explained and helped me make the decision. The decision was the best decision I ever made. The cost never changes, being senior citizen on fixed income you never have to worry what the bill will be. When issue (although with a bit of nudging) they came out and fixed it. Not realizing what nature could do to the panels (hit by lightning) but, once here resolved.

1 year ago

Reply from Sunnova

Thank you, Cyndi! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Sep. 26th, 2023

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Lucille Rockett Fall River, MA

When I was first interested in solar panels years ago, Trinity Solar was working in the neighborhood and they were connected with Sunnova and that’s how I was introduced to Sunnova. I thought they were going to put them on my house but I have a four stone garage and that seem to be the better place for it and I was thrilled that that’s where it, Sunova wanted to put them. I have never had any problem with their work that they couldn’t handle almost immediately and I’ve had lots of free electric bills over the years.

1 year ago

Reply from Sunnova

Thank you for sharing your positive feedback, Lucille! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Sep. 14th, 2023

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Merle Sharar

Well where to start, the guys who did the install were very very respectful with my property and did a very good job on install and clean up did not leave any mess behind at all, and the next thing is the salesman "TYLER M" is hands down the best salesman i ever dealt with i wish he could be the salesman for everything i want to buy he is the best i could go on and on about him but i will stop and if anyone ever wants solar i WILL recommend him for sure

1 year ago Edited February 27, 2024

Reply from Sunnova

Thank you, Merle! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 14th, 2023

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Daniel Osuna Lone Oak, TX

I have purchased solar panels and a battery back-up system from Sunnova. The process has been extremely smooth and I appreciate the constant inspections and follow up site visits. We had an issue with one of the batteries and and they figured out the problem before I knew it was a problem. The battery was replaced quickly. I would definitely recommend Sunnova!

1 year ago

Reply from Sunnova

Hello Daniel, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.

Sep. 14th, 2023

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Duane Orloske

Our experience with Sunova was wonderful and seamless. Other than signing the contract we did not have to do anything, including arranging of the financing at rates that made it fell like a gift rather than an expense.. The crew that installed the system were extremely professional and quick. The installation was neat and attractive. We are very pleased with the reductions in our electric bills, especially in the summer. We only wish they did business in Vermont so we could use them to install solar on our cabin.

1 year ago

Reply from Sunnova

Hello, Duane Orsloske, We're absolutely delighted to hear about your wonderful and seamless experience with us. It's fantastic that you found the financing rates so favorable. We're equally thrilled to hear that our installation crew was professional, efficient, and left you with a neat and attractive installation. Thank you for choosing Sunnova!

Sep. 14th, 2023

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Michelle Gregoire Auburn, MA

Doing a great job however I’m a little perplexed as to why no one has contacted us about coming out to the house to explain how the system works and what we need to do if there is a problem with our system and what happens when we don’t have sun for a long period of time or what happens when we have a power outage? There are lots of questions that need answered that I know other users have told me they didn’t get answers for as well and I think that Sunnova who takes over once the panels go love, need to make a home visit to discuss these types of things with the homeowners. I am in the process of trying to reach out to them now to set up an apt tongonpcer these things.

1 year ago Edited September 26, 2023

Reply from Sunnova

Hi Michelle! We appreciate your feedback. Thank you for being part of the Sunnova Family

Sep. 15th, 2023

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Carrie Huang San Jose, CA

Under PPA, I do not have to worry about too much hardware-related maintenance but just general cleaning which I do not mind since I have my own solar panels. I work in the semiconductor industry and I know that all the battery/inverter/solar panel materials deteriorate gradually, having professional teams to take care of the delicate build is worth the money.

1 year ago

Reply from Sunnova

Hi Carrie! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Sep. 15th, 2023

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Joseph Boison

Today is one month since my solar installation and, like clockwork, I received my first bill from Sunnova. They are part of the seamless operation put together by the folks at Lumina Solar. The experience has been seamless and thoroughly professional. As the entity handling the financial aspect of the project, Sunnova would fare, and I’m happy to report that they came through with flying colors, just like Lumina and Enphase. The experience has been positive all around. Sunnova sent a simple bill breaking down the key elements so I could understand. I am happy to recommend them anytime.

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Joseph Boison. Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback and engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Sep. 12th, 2023

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Ron Murphy AR

The company was very proactive in contacting me even though I did not notice the emails at first (because of multiple companies involved). One I responded, I got a quick appointment at my convenience. The tech, Jesus, went above and beyond to try to get my Mobile app to talk to the solar Gateway after the fix. He stayed online with Tesla for 45 minutes waiting to get connected. Although we didn't get it solved, it later turned out to be that I needed to update the app. The tech was also very knowledgeable and respectful. The repair itself worked, and I am very satisfied at this point.

1 year ago

Reply from Sunnova

Greetings Ron Murphy , and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Sep. 8th, 2023

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Robert Miller Oakland, CA

Sunnova was installing solar panels in my neighborhood and stopped by my house and spoke to me. The sales people were knowledgeable and not aggressive. After we agreed to have the panels installed the installers came out and were fast and finished the project in about 2 days without any incident. The follow up from the customer service department kept me informed on where the project was at all times and the follow up with any questions was fast. I was very satisfied with doing business with sunnova and look forward to being a customer for years to come.

1 year ago

Reply from Sunnova

Hello, Robert Miller. We value your positive feedback. We're dedicated to offering the finest customer service possible, so we're happy you had such a smooth and effortless experience!

Sep. 7th, 2023

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Mark Brown Phoenix, AZ

The service tech was knowledgeable, friendly and helpful. The work performed was not a slap-dash job but done well. The scheduling did get moved, and if the system had been out at the time I would have been irate, but it wasn't out, and their movement was days in advance, not after just ghosting the original date. In total, they were professional, which is a minor miracle these days.

1 year ago

Reply from Sunnova

Thanks for reaching out to us, Mark Brown. Our commitment is to help ensure you have a clear, friendly, and helful understanding of every step in our process; it's fantastic to hear that your experience aligns with our commitment. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. We appreciate your support!

Aug. 22nd, 2023

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