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Sunnova Reviews

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7.7

Overall Score

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Gary trout

I had a Generac system installed from “Power Home Solar “ who is being sued by many customers. I called Generac and they sent Sunnova to check on my system. Sunnova found errors in the system settings and connections, and got my system running better than ever.

2 years ago Edited March 22, 2024

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Reply from Sunnova

Greetings, Gary Trout, and welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Jul. 24th, 2023

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Mary McGeary Portsmouth, RI

Great! Just got a check-in from RI electric co that said my electric use for the period May to June was down 67% from same period last year! WOW! So I am just very happy! And I must give credit where due - to Glenn P especially! But to everyone there too! Just the best!!! Thanks! Look forward to the future, bigger savings to come!

2 years ago

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Reply from Sunnova

Greetings, Mary McGeary! Welcome to the Sunnova Family! We're genuinely excited to have you join us. Our goal is to make switching to solar as hassle-free as possible, and we're thrilled that your experience reflects our dedication. Thank you for choosing Sunnova!

Jul. 18th, 2023

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Peter Land O' Lakes, FL

Very good company that gave me a free estimate. The agent that came to my home was clean, knowledgeable , and honest. The quoted price versus the actual price check a real steep increase after the visit. I don’t have any roof problems, but I wanted to not wait for that and work ahead of time and it was hard with the transformation of the bathroom to need 3 to 5 days for completion when many companies do it in one

2 years ago

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Reply from Sunnova

Hi Peter! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jul. 11th, 2023

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Caitlin Piunt Myerstown, PA

Everyone I worked with from the sales rep to each person on the construction and install people were very nice, very knowledgeable- answered all of my questions, if they didn't know the answer they would find it out for me. They did the best job of making it look nice. And they always arrived and let me know before they left for the day

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Caitlin Piunt! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jul. 10th, 2023

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Chris Mason Gloucester, MA

Very professional, great communication as the process went along because it is not something that happens overnight. Many visits lead to the installation, and a few visits lead to the system being approved and turned on. During all this time, so Nova was in constant communication with us, great experience…

2 years ago

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Reply from Sunnova

Thank you, Chris Mason ! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jul. 3rd, 2023

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Don Vliegenthart Grand Island, FL

From Sales through installation, everyone was extremely friendly, honest and helpful. There were some glitches as far as getting Florida Power & Light to come and swap out my meter took almost 2 months, but that wasn’t their fault. Follow up with any of my questions was very prompt!

2 years ago

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Reply from Sunnova

Hello Don Vliegenthart! We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback, and welcome to the Sunnova Family!

Jul. 3rd, 2023

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DIEGO MARTINEZ Conroe, TX

Very professional. They took the time to explain what and why they were doing. Only concern is - nobody at Sunnova scheduled this with me. I just got a call the morning of, that the technicians were on they way. Fortunately I was home.

2 years ago

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Reply from Sunnova

Hello Diego Martinez, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!

Jun. 29th, 2023

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Mark Zavorski McHenry, IL

I think their local installers (Tron) were super fast and I love their customer service. The local folks are also very quick to respond. The install was a little messy though. I found trash, a saw blade, screw driver bit, and various wire cuttings all around the outside of my house and on the roof (seen from a window). Glad I found them before my kids or dogs did. As far as sunnova, they are fine so far. The customer service folks via phone and email are not from the US and sometimes their English skills cause confusion. It's kind of frustrating, really. If I only have to deal with their local contractors/ resellers, I'll be ok. Please note: I had a contract signed and no install for almost a year. It was the reseller's fault (Wind Soleil). They were absolutely terrible. I found a different a different reseller (Tron), cancelled that contract and signed a new one through Tron. They installed like 6 weeks later.

2 years ago

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Reply from Sunnova

Hi Mark Zavorski! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 28th, 2023

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Jake Kunkel Branson, MO

Zalik and Aaron were great. Didn't have an appointment, but they randomly showed up and turned on our solar system. Was a little strange we didn't have an appointment. System hadn't been inspected. But, they turned it on and it worked..

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Jake Kunkel!
We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Jun. 27th, 2023

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GALENE EASTRIDGE Elizabethtown, KY

Very pleased with the tech guys that came to my home and checked my system out. Very knowledgeable and helpful with all my questions and concerns. My Solar and Generac system is working great and I am a happy customer 🫶🏼🥰🫶🏼

2 years ago

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Reply from Sunnova

Thank you, GALENE EASTRIDGE!
We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Jun. 27th, 2023

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Edward Martin II Pittsfield, MA

Their crew was very professional, respectful of my property, and just overall great with timing and production of work but having a lot of work done in my house lately, but I have to say this is the best crew that’s came here yet

2 years ago

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Reply from Sunnova

Hi Edward! We appreciate your feedback. Thank you for being part of the Sunnova Family!

Jun. 20th, 2023

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Torleiv Haaland Fairhaven, MA

We liked that the staff was very punctual, fast, cleaned up the area around the house, no messes left behind on the grounds. My wife and I are wondering if there is any referral incentive? My daughter is now getting solar from your company. Hers will be installed on June 19 and we may have other family members who are interested.

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Torleiv! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! You can refer as many people as you would like by filling in your MySunnova customer portal online form. You should receive the gift cards after your referrals have been with Sunnova for a minimum of 3 months after their system starts producing.

Jun. 19th, 2023

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zenRebel33

I would highly recommend Sunnova for the installation, maintenance and funding. Their team is above most that you deal with today. They took the time to explain the ins and outs of solar. From whether to lease or own, to how the solar system itself works.

2 years ago Edited June 5, 2024

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Reply from Sunnova

Hi Sunnova Customer! We appreciate your 5-star review. Thank you for being part of the Sunnova Family!

Jun. 19th, 2023

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Lisa Smith Pittsfield, MA

Everyone was professional, courteous, friendly and hard workers. They kept in touch through the whole process, which I appreciated. Their timeline was spot on! I can’t wait to see how this system performs and helps reduce my costs

2 years ago

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Reply from Sunnova

Hello Lisa Smith, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *Dionnce M.*

Jun. 15th, 2023

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Chalese Holland [Taylor, Glen ES] Las Vegas, NV

I really appreciate the efficiency of using this product and having solar is a huge energy saver on the electrical service. Overall good customer service, however sometimes calling can be time consuming, but the staff is very professional and knowledgeable.

2 years ago

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Reply from Sunnova

Hi Chalese Holland! We appreciate your feedback. Thank you for being part of the Sunnova Family! *AM*

Jun. 12th, 2023

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Veronica Pinto Fairfield, CT

Very satisfied with the information the representatives have provided about solar panels. The process has been explained and the rep is always available to answer any concerns. The experience has been very positive since the beginning. Will definitely recommended to other families.

2 years ago

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Reply from Sunnova

Hello Veronica Pinto, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP

Jun. 12th, 2023

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Joseph Reyes

Me and my wife are happy with our system.. when disaster has stricken out island.. our power bank did its job keeping our AC, lights and other essential running:: thank you Sunova.. would recommend to purchase solar+Batery ..

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Joseph Reyes! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CP

Jun. 12th, 2023

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John Britten Pittsfield, MA

Sunnova has helped me reduce my carbon footprint with their solar system. Sunnova solar panels have reduced my electric utility bill significantly. I have had zero problems with their system. The Sunnova staff is friendly and professional.

2 years ago

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Reply from Sunnova

Hello John Britten, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 13th, 2023

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Thomas Blankenbiller

The sales, installation, and customer service personnel are great. My only issue was that the local electrical power supplier recently reduced their price per Kw below that which Sunnova charges. Sunnova was not able to adjust their billing rate to compete. Until the local rate increases above Sunnova, I'm stuck with paying more for solar power, but the good part is that it's 'green'.

2 years ago

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Reply from Sunnova

Hello Thomas, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 13th, 2023

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Carmen Norcross, GA

Since I have the system in my house my life is better since I’m not worry if the power goes out because the system provides power the necessary power to the house especially to the fridge. Also the people of Sunova are very professional and friendly. Thanks Sunova for making my life worry free!

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Carmen! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CP

Jun. 12th, 2023

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Evelyn F Lawhorn

So far only one month, May, looks good. I looked into it last spring 2022 . late fall of 2022 decided on Venture and late December 2022/ January 2023 installation complete. With all the inspections i finally have my first usage report for May. I would hope that this long process becomes a lot shorter.

2 years ago

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Reply from Sunnova

Thank you, Evelyn F Lawhorn! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JA*

Jun. 13th, 2023

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Abby Marie Chryst Hoffman Philadelphia, PA

I like the ease of the process from initial contracting to permitting and installation! This company has been very easy to work with has kept me informed through every step of the process and pricing works within my budget! I am so happy that I went Solar with Sunnova!

2 years ago

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Reply from Sunnova

Thank you, Abby Marie Chryst Hoffman! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *JA*

Jun. 13th, 2023

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Michael Alster

Mike(sales) very easy to get along with. Explained the entire process from start to finish. Was able to call or text with any questions. And all questions were answered. The installation team was great and neatly installed solar. Making it look neat and clean

2 years ago

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Reply from Sunnova

Hello Michael Alster, thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

Jun. 12th, 2023

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Sarah Jacobs Cranston, RI

I highly recommend Sunnova if you are looking to go solar. We have had our solar panels for several years and have not had any problems. The installation process was easy. We have saved a lot of money on electricity, especially with the huge rise in utility prices in the North East this past winter.

2 years ago

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Reply from Sunnova

Hi Sarah, we appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 12th, 2023

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Lynley Nall Dallas, TX

I have really enjoyed working with Sunova. Every person that we have worked with from the sales person to the installers have been kind, courteous, and informative. I get no electric bill, which is wonderful! Going solar has been the best decision for our family and the planet.

2 years ago

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Reply from Sunnova

Thank you, Lynley! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 12th, 2023

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Rachelle Rivera Prague, 10

I loved the whole process starting from the sales rep, Kaya, to the installations and follow up. Everything went smoothly. Everyone was friendly, professional and maintain the process clean. Thanks to everyone. Thank you for the followup each step of the way. Highly recommend this company!

2 years ago

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Reply from Sunnova

Hello Rachelle Rivera, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DM*

Jun. 8th, 2023

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gflandro Tullahoma, TN

Sunnova contacted us with an offer to help us recover from the mess our solar panel system was left by the Pink Energy company when they failed to finish the installation and commissioning of our system. There help brought our system up to a working level.

2 years ago

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Reply from Sunnova

Thank you, gflandro! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *LG*

Jun. 8th, 2023

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Mary P Fords, NJ

The process was seamless from start to finish. The customer service was exceptional. The system performs as stated and saves us money each month. ** Update to my review. Initially, I was very happy with the service I received. In the first 3 months, we noticed considerable savings. Apparently, our system was not installed correctly and the parts needed to repair the system were not in stock. We were not informed the system was not operational until we called after receiving a bill double the usual from the electric company on top of the contracted amount from Sunnova. Customer service was slow to respond to our inquiries and would not assist with the 2K in electric costs even though it was due to improper installation and a service delay on their part. Since we did agree to the system installation terms, we have no recourse and have seen little value in the first year of ownership. Hopefully, the upcoming year is better and I can update my review again.

2 years ago Edited January 1, 2024

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Reply from Sunnova

Hi Mary P! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

Jun. 5th, 2023

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SuZANne CaUsEy East Providence, RI

Excellent experience from start to finish. The install team we had was very well organized and conscientious of our property. John lead the team to a flawless finish. Each team member new their respective job and completed it in a timely manner.

2 years ago

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Reply from Sunnova

Hello Suzanne, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 5th, 2023

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Judy Obrien Round Rock, TX

Some Customer service agents do not know how to live in the solution and stonewall getting customers up the management chain to seek resolution. They repeatedly tell you no and give the scripted apology “I am sorry”. Upper management needs to know unresolved issues so you can improve your processes & procedures. There’s a disconnect between several phone calls and what is entered in the system ~ the right hand doesn’t know what the left hand is doing. Ultimately I had to start from ground Zero with each phone call. The service tech that replaced inverter is amazing ~ prompt, courteous and communicated well. You need to give this guy a Bonus ~ he’s probably taking a LOT of crap from frustrated customers who have had negative experiences with Customer Service.

2 years ago

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Reply from Sunnova

Hello Judy Obrien, we are sorry to hear that. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where can reach you ? *LG*

Jun. 2nd, 2023

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Tammy Reyes New London, CT

I am very pleased with Sunnova. They put a new roof on our house and installed our solar panels. My electric bill is the same amount every month. I have recommended them to family and friends. The installment team was very professional.

2 years ago

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Reply from Sunnova

Hi Tammy Reyes! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

Jun. 1st, 2023

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Tom Frechette

It’s been almost3 years, and I have been very happy with Sunnova. I especially love the website as I am constantly logging and comparing the details of my power generation and comparing them with previous years! This information reinforces my decision to get solar panels on my house. I have no regrets what so ever,,,

2 years ago Edited June 1, 2023

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Reply from Sunnova

Thank you, Tom Frechette! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

Jun. 1st, 2023

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Carolyn Dechaine Las Vegas, NV

Sunnova has an excellent phone staff to assist with any questions or concerns. They do not rush you off the phone. They listen to what is being said and usually resolve the problem at that time. Their monthly reports are easy to read and user friendly. I am happy with this company. 5 stars!!

2 years ago Edited September 26, 2023

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Reply from Sunnova

Hello Carolyn Dechaine, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 31st, 2023

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Yedinci Ogul

From start to end whole process was very easy and very efficient. They delivered everything they promised and quality of the work and the customer service was priceless. I recommended three of my friends they all purchased from Sunnova.

2 years ago Edited June 13, 2024

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Reply from Sunnova

Thank you Yedinci Ogul! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 31st, 2023

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Kenneth Shinn West Hartford, CT

Sunnova has been a great company in our decision to go solar. The whole experience has been stress free from the very beginning and we have saved so much in our electric bill every month. I cannot say enough how much I recommend Sunnova for anyone interested in going solar.

2 years ago

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Reply from Sunnova

Hello Kenneth Shinn, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 30th, 2023

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Ruben Sanchez Burgos

Sunnova solar energy is a beautiful thing that could happen to my wife. She has 16 medical conditions, needs an airconditioner 24/7/365, and during hurricane season, is a guarantee that she still has the opportunity to be safe. Not for me, just for her well-being!!!!

2 years ago

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Reply from Sunnova

Hi Ruben! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

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Pedro J. Carmona

I have been with Sunnova since 2015. Excellent quality regarding their solar panels and inverters. Its personnel is super professional. I am optimistic that they would provide batteries to founder customers like me in Puerto Rico at accessible prices. Thanks a lot Sunnova for the solar services.

2 years ago

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Reply from Sunnova

Hi Pedro! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 26th, 2023

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Collin Vandersommen Orlando, FL

**Rating: 3 out of 5 stars** The process of having my solar roof installed was a mixed bag. The journey began with the crew arriving without the necessary tools and workforce, causing a delay in project completion. However, the second time around, the team displayed great efficiency. My major disappointment lies in the aesthetic aspect of the installation. The sales representative did not inform me about the metal conduit that now runs up the side of my house and garage, which affects the overall appearance negatively. Although a solution of painting it was proposed, I am yet to receive a follow-up from the sales team about this. While the installation crew demonstrated high professionalism, I feel the upper management and sales team could improve their communication and customer focus. The sales personnel seem to prioritize their interests over clear and comprehensive customer service. Overall, the experience could have been better organized and more customer-centric.

2 years ago

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Reply from Sunnova

Hello Collin, we apologize for the inconvenience. Can you send an email to customerservice@sunnova.com with your system ID and a phone number where we can reach you at? ~AG

May. 26th, 2023

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Robert Schultz

Great company. Informative sales staff. Answered all questions I had regarding solar and answered other questions that I didn’t even think about. Top notch customer relations. Kept me informed all the way though the application and installation process. Everything you would expect from any company. Good job!

2 years ago

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Reply from Sunnova

Hello Robert Schultz, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 26th, 2023

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sameer bhati

Great customer support... They took care of everything from installation to startup the system. I did not felt any issues with the smooth transition between my service provider PEC and Sunnova. Now i am able to use solar power for my daily household needs.

2 years ago

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Reply from Sunnova

Hello Sameer, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *VD*

May. 25th, 2023

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CARMEN RODRIGUEZ

I liked sunnova because of professionalism. Installation I was told it will take a while like 3 to 4 months. I hade professional going to my house verifying that everything is in order. Like werethe solar panels are going to go,plus a class how to understand my new equipment with the do and don't.

2 years ago

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Reply from Sunnova

Thank you for sharing your positive feedback, Carmen! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *VD*

May. 25th, 2023

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Kevin Ortiz

A very solid company. My experience has been outstanding from purchase to installation in no time. Customer service is reliable and prompt. The times I have needed support, Customer service has been outstanding. I have been a customer since 2018 and would gladly recommend them.

2 years ago Edited June 5, 2023

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Reply from Sunnova

Hello Kevin, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

Jun. 5th, 2023

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Phil M

So far, so great. Getting a new roof this Friday on my house and garage. Had some electric work done to prep for the solar panels and 2 back-up (generator style) batteries installed. Ever single sales person, customer service, laborer etc I have dealt with has been courteous and professional.

2 years ago

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Reply from Sunnova

Hello Phil, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *VD*

May. 25th, 2023

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Ahmed Munoz Silver Spring, MD

I'm very satisfied how my solar system with battery backup works. I have been able to power my house during outages and specially after storms and/or weather systems. Love how it works in the background and I don't have to worry about it.

2 years ago

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Reply from Sunnova

Hello Ahmed, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *VD*

May. 25th, 2023

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Alexander “Polar Bear” O'Connor El Paso, TX

First impressions are everything, and thus far my experience with this company have been great. My solar panels have not even been installed yet, but I will say that thus far I have had a very positive experience with them. I am looking forward to my installation.

2 years ago

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Reply from Sunnova

Thank you, Alexander! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 25th, 2023

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Carrie Bivens West, TX

I am extremely satisfied with Sonanova. The company is very professional. Friendly and explains everything to you.l NEVER dreamed of getting solar panels but when it was explained to me l didn't hesitate to get them. This company is great l highly recommend them . Thankyou Sanova for your patience and time.

2 years ago Edited May 25, 2023

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Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Jose G. Vargas

Sunnova has been an easy journey into solar energy. Th system is sturdy and works within my expectations. Since I have my solar system, (which includes) two TESLA batteries, I haven't had power outages at all. Having a reliable energy system has become the new standard for me.

2 years ago

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Reply from Sunnova

Jose G. Vargas, thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023

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Gracie Adorno Randolph, MA

Great company to have solar panels with. I've had them for a few years now and is completely satisfied with service rendered. Great customer service. I have recommended many people to go solar... to choose Sunnova. Works well for me.

2 years ago

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Reply from Sunnova

Hello Gracie Adorno, Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction.

We are excited to welcome you to the Sunnova Family!  We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Jorgito

The system has improved my quality of life in a substantial manner. The use of Battery combined with the solar panels has given all our family sense of security during blackouts,, which are common in PR due to deficient electric system.

2 years ago Edited May 24, 2023

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Reply from Sunnova

Thank you for being a valued customer. Our goal is to provide world-class customer service, and your feedback is priceless in our pursuit of customer satisfaction. We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for.  We appreciate the positive feedback. ^JC

May. 25th, 2023

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Carlos Feliciano

based on my experience I have not had any problems with system service and customer service. It has been in the few moments that I have had to call and they have solved and/or given me the appropriate and fast service and guidance with excellent results.

2 years ago Edited May 25, 2023

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Reply from Sunnova

Carlos Feliciano, Thank you for sharing your positive feedback! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *PL*

May. 25th, 2023