Sunnova Reviews
9.7
Overall Score
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Featured Review
Liza Pereira Deltona, FL
We had many companies come to our house and try to sell us solar panels one even tried to rent solar panels to us but they were not within our budget. Sunova is the only one who offered us exactly what we needed. We are pre-senior citizens and are looking at a fixed budget in which we needed solar panels in order to make sure that our quality of life is not compromised because of the soaring electric rates. So nova offered us a budget based rental of solar panels in which they maintain them for us which is another plus and fits within our budget. We were concerned about any maintenance and repairs that might occur but that worry is completely gone. They are solely responsible for whatever happens to the Panels that is beyond our control. This is the best program out there. As a mathematician the math adds up. I read the entire 32 pages of the contract and everything seemed legitimately good.
4 years ago
Reply from Sunnova
Hello Liza Pereira, we are excited that to welcome you to the Sunnova Family! We work hard to make the switch to Solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feed back. ^JD
Mar. 24th, 2020
Featured Review
Review Source
Jamie Cookson
We have partnered with Sunnova twice now because when we moved to a different house that did not have solar we knew what we were missing and it was a no brainer to seek them out again for solar panels. Absolutely no regrets, and would 100% do it again at both locations if I had to.
2 months ago
Reply from Sunnova
Hello Jaime. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.
Jul. 11th, 2024
Nicholas E Copus
Your installer was totally professional and polite and efficient, the system was not working for several months and now is, from the outset we have real issues with the solar and all those involved with its construction and its upkeep. This was the first time I felt like we were dealing with a person who knew what he was doing. Many thanks
Nick C.
1 week ago
Reply from Sunnova
Thank you, Nicholas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 11th, 2024
Review Source
Eric Figg
I was an adopted customer referred from Generac for service only. Slow communication getting a service time confirmed. Once we had an appointment they showed up on time. Had parts in the van, and they diagnosed and fixed the problem! They were very professional throughout the process. Highly recommended.
5 hours ago
Reply from Sunnova
Thank you, Eric! We appreciate your review and the time you took to share your experience. We're glad to hear that your experience with us has been exceptional thus far.
Sep. 18th, 2024
Review Source
Melecia Lopez
Sunnova has been very helpful Armando C. our Saleman has been helpful & always did the best for us. Solar is amazing & makes it easy for us to pay our payment to Sunnova & not to PG&E.
22 hours ago
Reply from Sunnova
Hello Melecia, thank you for your five-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!
Sep. 18th, 2024
Review Source
Brian Sherry wright
the offer to go solar was a no brainer when the twenty year offer was explained to us and no money out of pocket. when the whole process was explained by Nate their salesperson and how professional the people who installed the system where I was glad, we made the decision to go with solar.
Brian Wright
1 week ago
Reply from Sunnova
Hi Brian, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.
Sep. 9th, 2024
Verified Customer
Review Source
Yvette Castro Puerto Rico
3 months ago
Reply from Sunnova
Greetings Yvette! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Thank you for choosing Sunnova!
Jun. 25th, 2024
T Jackson (T)
Everything thing was professional a lot of help getting Everything started and put in thesolarpanels , I just can't wait to see the savings we will have once the first bill comes out . Thank you from me and my wife.
23 hours ago
Reply from Sunnova
Hi T! We appreciate your 5-star review. We hope our services keep exceeding your expectations.
Sep. 18th, 2024
Review Source
Randy De Leeuw
Communication could have been better, it was very confusing after the unit was installed with who would turn it on. We also received no paperwork or booklets regarding the product
2 days ago
Reply from Sunnova
Hello Randy, thank you for your 4-star review. We appreciate your feedback provided to continuously improve the customer experience. For any assistance, you may reach out to us via email with your system ID at customerservice@sunnova.com. Thank you for being part of the Sunnova Family!
Sep. 16th, 2024
Review Source
Charles Pires
Everything went fairly smotth. I guess the process will improve with time between electrical supplier, local town/city inspection, electrical contractor and Trinity! The process can take awhile!
5 days ago
Reply from Sunnova
Greetings Charles. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.
Sep. 16th, 2024
Review Source
Drew Stevenson
Ana M. was great working with me every step of the way via text message. Handling and informing me as to where we were along the switch to solar. She's just great makes me talk this company up so much if everyone is as through as Ana is
2 weeks ago
Reply from Sunnova
Hello Drew. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!
Aug. 30th, 2024
Review Source
Lamar Hopkins
The product is great and all of the technicians that came were very smart and capable. I was disappointed at the length of time between the communications and before the units were functional. It doesn't matter. It's working now and we're very happy.
3 weeks ago
Reply from Sunnova
Thank you, Lamar! We appreciate your review. We value our customers and appreciate the feedback you provided to continuously improve the customer experience. Thank you for being part of the Sunnova Family!
Aug. 29th, 2024
Review Source
Frank Begeron Bonvillain
GOOD
-- Excellent salesmanship. Mr. Lacey could sell Ice Cream to Eskimos.
-- Fast, professional installation of solar panels.
-- Worthwhile product, with (I hope) long term monetary savings.
WEAK
-- Service personnel arriving unnanounced.
-- Service personnel arriving without equipment to perform stated service.
-- Service personnel not arriving as scheduled/promised.
-- Service personnel arriving/leaving without explaining what service was performed.
-- Service personnel NOT arriving as/when scheduled.
-- Multiple phone calls to service provider not responded to (never responded to).
-- Informed service personnel did NOT need access to residence; they DID need access.
--
3 weeks ago
Reply from Sunnova
Greetings Frank. We genuinely appreciate your feedback, as it helps us identify areas for improvement. We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Thank you for choosing Sunnova!
Aug. 28th, 2024
Review Source
Deanna Barrows
The team of Sean and Katie, that my family had taking care of us, were the best. Together they took care of everything and kept us well informed when the electric company dragged their feet. I can’t thank them enough. The gentleman who did our inspections, installations and anything else to make sure all was right with our home and panels, thank you and you are greatly appreciated for a job well done. If we ever have the need to do this again, I will definitely call Sean again and go with this company. His knowledge and attention to detail did not go unnoticed.
1 month ago
Reply from Sunnova
Greetings Deanna. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Aug. 2nd, 2024
Review Source
herkathol@aol.com
We have been very happy so far..When they installed our panels, they left our yard better than when they got here. Friendly and efficient workers. Our representative is a very nice person and helps to answer all our questions. We are hoping our monthly rate will decrease after our year evaluation . To date, this company has been very reliable. Thank you
1 month ago
Reply from Sunnova
Thank you, herkathol@aol.com! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Jul. 31st, 2024
James Van der Veen
Sunnova is an eye-opening company in the residential solar business from the very moment that we sat down with our Rep Ignacio. Forget about buying for cash or financing for 25 years, we are leasing our system for the price of our average electric bill for the past 4 months. Fortunatley for us, the months were winter time months and we live in South Florida where we don't use our air conditioning much as the weather is very nice. It is open windows and doors for homes in this area. Ignacio explained to us the benefits of leasing a solar system, and the biggest benefit of all is that there is no investment in your solar system. And, if something goes wrong, Sunnova will be out to your home to fix whatever is wrong ASAP, because the only way they can make money on this system, is to have it producing more power than we need, so they can sell it back to our electric utility company. They even had to add a panel to our system, as it was not producing enough power to enable Sunnova to sell back to the Utility. And, if there is any issue like the addition of a panel, Sunnova is the responsible party to eliminate the issue. I really support and like this company!!
2 months ago
Reply from Sunnova
Hello James, thank you for your five-star review. We appreciate your feedback! We hope our services keep exceeding your expectations. Thank you for being part of the Sunnova Family!
Jun. 28th, 2024
Claudia-Don Winkler
Sunnova and Caballero's Electric did an excellent job of the installation. From start to finish we were kept informed on every step along the way.
5 hours ago
Reply from Sunnova
Hello Claudia, thank you for your five-star review. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We appreciate the positive feedback.
Sep. 18th, 2024
Josian Sanchez
My second house installing our system with Windmar. The process was faultless.
5 Stars for sales, installation, and support.
4 days ago
Reply from Sunnova
Hello Josian. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!
Sep. 16th, 2024
Review Source
cassandra brown
It took awhile to scheduled only because my schedule did coordinate but once they started it was quick now just waiting to see electric bill will be like
1 week ago
Reply from Sunnova
Thank you, cassandra! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 10th, 2024
Review Source
hwerries105@yahoo.com
Every one I had contact with was very friendly, courteous and knowledgable. Nate Emmert has been my contact person and I really appreciate how he explains everything.
1 week ago
Reply from Sunnova
Thank you, hwerries105@yahoo.com! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 9th, 2024
Gedalia Castro
Lo recomiendo ni cuenta me doy si Luma dejá sin servicio a la Ciudad!Lo recomiendo y el personal MUY atento a sus necesidades 💯 bendiciones para todos Gracias winder mar
1 week ago
Reply from Sunnova
¡Gracias Gedalia! Agradecemos su reseña. Valoramos a nuestros clientes y apreciamos el tiempo que se tomó para compartir su experiencia.
Sep. 9th, 2024
Review Source
Tom Burleigh
I liked my experience. The only thing I did like was the change in the plans. They ended up installing two more panels then originally planned and they had to go by themselves on my garage roof which doesn’t not look as nice as the original plan for panels just on the house.
3 weeks ago
Reply from Sunnova
Hello Tom, we appreciate your review. We value our customers and appreciate the time you took to share your experience. We hope our services exceed your expectations. Thank you for being part of the Sunnova Family!
Aug. 27th, 2024
Holly Moore
Good company! Offers us information on new trends that might benefit us, ways to keep our system running well, updates to our account and innovative ways the company is helping the environment.
3 weeks ago
Reply from Sunnova
Hi Holly, thank you for your message. We value our customers and appreciate the time you took to share your experience. We hope our services keep exceeding your expectations.
Aug. 26th, 2024
Review Source
Aaron Goro
From the planning to installing the panels, the company has been on top of it the entire time.
The process was easy, and their team followed up with me each step of the way.
3 weeks ago
Reply from Sunnova
Thank you, Aaron! We appreciate your review. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.
Aug. 26th, 2024
Carlos Quintana
First Gabby S.. Great 👍 job. Took care of all my concerns. She great person to work with 🫡👍. System is working pretty good still studying it. I’m satisfied at the moment.
4 weeks ago
Reply from Sunnova
Thank you, Carlos! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Aug. 22nd, 2024
Review Source
Michelle S
The process took a very long time. A lot of back and forth. I'm glad I'm a Project Manager as I had to manage and coordinate between Sunnova and V3 and the 3rd party electrical contractor to get this project finished up. 3rd party electrical contractor almost caught house on fire with poor electrical wiring which was against code. The staff that did show up at the house never knew what they were working on and relyed on me to tell them and coordinate with your other team member to determine how to get them to accomplish the tasks. I'm glad I'm an engineer and my boyfriend is and electrician. Lots of mis wiring and also had the battery backup mis-wired for I don't know how many years as it was feeding off the grid and not the solar system which is probably another reason our true up bill had been so high every year. The electrician and V3 staff told us this as well. I will be moving in the coming months and I just hope that this potion of the sale of the house with the leased solar goes more smoothly than the install did.
1 month ago
Reply from Sunnova
Hello Michelle. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We sincerely apologize for the experience you've had. Thank you for giving us the opportunity to serve you better.
Aug. 15th, 2024
Review Source
David L Bologna
1 month ago Edited August 1, 2024
Reply from Sunnova
Thank you for sharing your positive feedback, David L Bologna! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *JA*
May. 25th, 2023
Review Source
Thomas Muise
I had have nothing but an excellent experience with my solar installation. From the salesman, to the account team, to the installers, and the follow up team, everyone has been super nice, professional and a pleasure to work with.
1 month ago
Reply from Sunnova
Hello Thomas. Thank you for your 5-star rating! Our goal is to provide world-class customer service, and ensure the switch to solar a smooth journey. We're pleased our efforts are reflected in your experience. We are grateful for the positive feedback.
Jul. 31st, 2024
Review Source
Ellen Eng-Saat
Follow through was seamless and timely. They also prepared us for what to expect and from whom. The only suggestion I would make is that someone, whether it be Sunnova or electrical company, take the time to explain the installed meter and what to expect should there be an outage and we have a natural gas generator. Web had a “blip” last week but did not experience any outage or generator start up. We are assuming that the solar panel-generated power kicked in. Anxiously waiting for our first energy bill
1 month ago
Reply from Sunnova
Hi Ellen Eng-Saat! We appreciate your feedback. Thank you for being part of the Sunnova Family!
Jul. 24th, 2024
Review Source
monica redden
The initial process of going through the contracts and agreements was great. Smooth. When it came time for install it seemed smooth at first. The crews change each visit along with the quality of work. From what I can tell, the solar panels look great on the roof. From the groundwork done from crews it’s messy, metal scrapings, razor blades, torn up grass *they did spread some seed after complaint, the electrical work inside left shavings and pieces of pipe. They cut my internet cable coming into the house and didn’t let us know, I had to have Comcast come out twice to figure out the problem. I was compensated for the visits and cost of wire from the installer afterwards. I had no issue with communication just the ground work. Which I was compensated for. I just wasn’t expecting that poor quality of work on the outside and eye level of home. They knew I had children and leaving all the stuff behind was lazy. I’m hoping going forward the solar panels work and all is good!
2 months ago
Reply from Sunnova
Hello Monica. We appreciate you taking the time to reach out to us and letting us know about your experience. We would like to extend our sincere apologies for any inconvenience caused. We look forward to providing you with the customer service you deserve. Thank you for your understanding, and we eagerly anticipate the opportunity to make things right.
Jul. 19th, 2024
Review Source
T. Geering
Everyone I dealt with, both for getting a new roof and the solar panels, was pleasant and efficient. I am so grateful to Leo B for making all the arrangements for everything from financing to permitting to installation to inspection. I couldn’t have done it myself but I surely needed a replacement for my nearly 30-year-old roof. My sincere thanks to everyone who participated in the process. I will certainly refer others to your company.
2 months ago
Reply from Sunnova
Hello T.Geering, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family!
Jul. 1st, 2024
Review Source
Jess Barber
Made the entire process for getting solar panels very easy, I just needed to be home on certain days to let people in the house to do the work. They did all of the contacting with the city and my energy company, as well as pulling the permits. Even getting the quote was a simple process, they pulled all the information they needed from the city, including how old my roof was because I wasn't sure, and showed up with a small presentation to discuss the kind of savings I could see. We just got our panels turned on, it took a little bit of time since it's a long process going through the city and our energy company, but it was easy
3 months ago
Reply from Sunnova
Thank you, Jess! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Jun. 14th, 2024
B. Robertson
Making the decision to install solar panels on my home has been a transformative experience with numerous positive impacts. Here are some of the key ways in which going solar has enriched my life:
One of the most immediate and noticeable impacts has been the reduction in my monthly energy bills. By generating my own electricity, I have significantly decreased my reliance on the grid, leading to substantial savings. Over time, these savings will more than offset the initial investment in the solar panel system, providing long-term financial benefits.
Switching to solar energy has allowed me to make a tangible contribution to reducing my carbon footprint. Knowing that my home is powered by clean, renewable energy gives me a profound sense of satisfaction. It's rewarding to be part of a movement that is actively working towards a more sustainable future.
The installation of solar panels has also increased the value of my property. Homes with solar energy systems are often more attractive to buyers due to the potential for lower energy costs and the eco-friendly benefits. This added value is a significant financial advantage.
By generating my own electricity, I have gained a sense of energy independence. I am less vulnerable to fluctuations in energy prices and potential power outages. This reliability and self-sufficiency provide peace of mind, especially during peak demand periods or unforeseen grid disruptions.
3 months ago
Reply from Sunnova
Thank you, B.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Jun. 14th, 2024
Review Source
Jennifer Reppond
We installed our solar panels in 2020. Our panels have not given us a day's trouble. And Sunnova is on top of watching for outages, issues with the panel or equipment. Most times they contact us to let us know there is an issue before we even realize there is a problem. They handle everything when it comes to maintenance. But, we have not had that much trouble with our system, so we rarely need them to fix things. Our sales rep was (is) amazing. We still call on him with questions. We purchased our batteries in 2022, prior to that our overages were sold back to the grid for credits. But now, our batteries are charged up by around 9AM most mornings, and then our house runs completely on solar during the day. The batteries kick in at dark, and even in the hot Texas summer, we rarely ran out of battery power. Another great feature is that we have a storm watch. When severe weather is about 100 miles from us and coming in, our battery system automatically begins to charge itself so that when the storm hits, our batteries are at 100% capacity. We love having gone solar. And, if we move, we will invest in it again.
3 months ago
Reply from Sunnova
Greetings Jennifer! Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Jun. 12th, 2024
Review Source
Michael Bails
Getting solar was very easy and everything went just as they promised. Adding a battery after has taken a very long time and I have had issues with the subcontractor they used to get the system installed. What should of been 2 days at most turned into 4 days of making sure someone was here to wait for them and I am still waiting for them to get the final approval to turn the batteries on as they did not file the paperwork correctly and this has delayed things at least a week and a half and still counting. Sunnova is a great company, but be careful of the subcontractor as they are not all the same.
3 months ago
Reply from Sunnova
Hello Michael. We genuinely appreciate your feedback, as it helps us identify areas for improvement. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
Jun. 19th, 2024
Review Source
RM
I was originally was approved for a loan through Sunnova, but the company that offered solar most likely did something wrong as they have been known to do, so I had to get a loan elsewhere. With that being said, Sunnova had great coverage for solar beyond what Green Day Power ended up giving me. Somewhere along the line Sunnova contacted me for maintenance, so I think Generac assigned Sunnova to maintain my system from now on. No one could give me an answer. But I do know GDP never freely offered to come by and look at my system other than the multiple times I reported problems. Sunnova did freely contact me for a check up and found some problems that weren’t fixed by GDP when that should have been fixed months ago. So I’m glad Sunnova stepped in.
3 months ago
Reply from Sunnova
Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
Jun. 19th, 2024
Review Source
Janet S
I moved into a new build home that had Solar Panels from Sunova. I was apprehensive to sign a rental contract since I had not had solar at any other home. Having Solar is the best thing that has happened to my home ownership. Sunova has been an excellent company to work with. They are so professional and have checked in to make sure it reduces my bill to their satisfaction and I was happy with the system.
By the experiences I have had working with them I fully trust they will be available if needed. The reduction in my bills is incredible. The system looks organized and neat. All of my uneasiness or concern over solar is gone and I am now a firm believer thanks to Sunova and their associates.
3 months ago
Reply from Sunnova
Hello Janet. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Jun. 19th, 2024
Review Source
moge
I received great service from the very start of this program. I hope this will be a great benefit for me.
1 day ago
Reply from Sunnova
Thank you, moge! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 17th, 2024
Review Source
Brad Ward
Great customer service. Sunnova makes sure all the solar installation details are done the right way.
5 days ago
Reply from Sunnova
Hello Brad. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Sep. 13th, 2024
Lynne Piermarini
I wish there was a way to change the program that I am on now that my financial situation has changed. I would like to buy the panels now.
1 week ago
Reply from Sunnova
Thank you, Lynne! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 10th, 2024
Review Source
Laura Coffey
Thank you for sending such a professional informative reps which answered my questions. They were superior and Im truly grateful for your service
1 week ago
Reply from Sunnova
Hello Laura, we appreciate your 5-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. We appreciate you taking the time to reach out to us and letting us know about your experience.
Sep. 5th, 2024
Kelsey Mee
Installers did a terrible job on running electric wire in my attic over my attic access and areas I had for getting to storage spaces and servicing my A/C unit it not the professional type job that I did when I was in the A/C business.
2 weeks ago
Reply from Sunnova
Hello Kelsey, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.
Sep. 3rd, 2024
Eilonet Koochou
I purchased ADDITIONAL solar panels AND a battery from Sunnova and once everything was connected, my PG&E bill SIGNIFICANTLY increased. I sent am email to Sunnova customer service AND the CEO (John Berger) and they basically told me there was nothing they can do for me. They haven't even tried to determine what the cause of the increase was in my PG&E bill. I have been trying to do my own research and present them with my findings. This is a horrible company that will say whatever they need to to get you to buy from them but will not offer any support for issues that arise after the installation in complete. STAY AWAY FROM THIS COMPANY!!
2 weeks ago
Reply from Sunnova
Hello Eilonet, we appreciate your feedback. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. We have followed up with you privately via email please do not hesitate to reach out to us at customerservice@sunnova.com, or 866-786-6682.
Sep. 3rd, 2024
Review Source
Bob Palmer
Installer was great & knowledgeable.. However, the customer service didn’t have a clue as far as service dates. It changed four times in three days! Even when the installer was there I received a text saying the installer would be there the next day.. Please communicate with your scheduling departments
2 weeks ago
Reply from Sunnova
Hello Bob. We appreciate your review. We value our customers and appreciate the feedback you provided to continuously improve the customer experience. Thank you for being part of the Sunnova Family!
Aug. 29th, 2024
Brad Baughman
Service was great installers were very conscientious. Can't give better feedback about going Solar until I have it for a half year or year. Was told by sales manager that it would be a win,win for us both. Only time will tell.
3 weeks ago
Reply from Sunnova
Hi Brad, thank you for taking the time to share your experience. We hope our services exceed your expectations. Welcome aboard!
Aug. 27th, 2024
Review Source
Melanie Dalton
I’ve been waiting almost a month for my tree removal which is holding up the installation of my solar! Very disappointing with little feedback! Also waiting over a month for the roofing company to come fix their mistake again with no feedback
4 weeks ago
Reply from Sunnova
Thank you, Melanie. We appreciate your feedback. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction. Please reach out to the original installation company as the project has not been finalized on their end.
Aug. 22nd, 2024
Review Source
Martin Coe
4 weeks ago Edited August 30, 2024
Reply from Sunnova
Greetings Martin. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. We hope to continue providing you with the best customer service you deserve!
Aug. 21st, 2024
Review Source
Julie Heuser
Experience has been minimal at this point. They are the financial aspect of the solar.
Rebate check was addressed incorrectly and fedex delivered to a house on different street address assuming it was correct due to no other houses present within our vlock.
1 month ago
Reply from Sunnova
Hello Julie. Thank you for your 4-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
Aug. 19th, 2024
Review Source
Adam Scranton
It has been a pleasure working with Sunnova. Everyone we encountered had great communication skills. Never once had to reach out and say where we at? Very impressed. Highly recommend.
1 month ago
Reply from Sunnova
Greetings Adam. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Thank you for choosing Sunnova!
Aug. 15th, 2024
Review Source
zonia perez
Very efficient and reliable, best thing I have done. My home is all based on electricity and this has helped a lot with my electric bill. I do recommend this company.❤️❤️
1 month ago
Reply from Sunnova
Hello Zonia. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.
Aug. 15th, 2024
