Sunnova Reviews
9.7
Overall Score
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Featured Review
Liza Pereira Deltona, FL
We had many companies come to our house and try to sell us solar panels one even tried to rent solar panels to us but they were not within our budget. Sunova is the only one who offered us exactly what we needed. We are pre-senior citizens and are looking at a fixed budget in which we needed solar panels in order to make sure that our quality of life is not compromised because of the soaring electric rates. So nova offered us a budget based rental of solar panels in which they maintain them for us which is another plus and fits within our budget. We were concerned about any maintenance and repairs that might occur but that worry is completely gone. They are solely responsible for whatever happens to the Panels that is beyond our control. This is the best program out there. As a mathematician the math adds up. I read the entire 32 pages of the contract and everything seemed legitimately good.
4 years ago
Reply from Sunnova
Hello Liza Pereira, we are excited that to welcome you to the Sunnova Family! We work hard to make the switch to Solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feed back. ^JD
Mar. 24th, 2020
Featured Review
Review Source
Jamie Cookson
We have partnered with Sunnova twice now because when we moved to a different house that did not have solar we knew what we were missing and it was a no brainer to seek them out again for solar panels. Absolutely no regrets, and would 100% do it again at both locations if I had to.
2 months ago
Reply from Sunnova
Hello Jaime. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.
Jul. 11th, 2024
Review Source
Megan Campbell
The initial set up with Trinity Solar and East to West Solar (the installing company) was a little unorganized and had some confusions since we had to run a trench across our driveway but once that was resolve the installation was flawless. And so far, I think the solar panels are doing well. I see the charts online, but it would be nice to have a follow up to know if they are running the way that was expected.
5 days ago
Reply from Sunnova
Hello Megan. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Feel free to chat with us through your MySunnova account regarding your production concerns. We look forward to helping you!
Oct. 1st, 2024
Review Source
Andrew R
Good experience with Sunnova. So far things have been as advertised. They came out once proactively to replace a micro-inverter. Was pleased to see that they are in fact monitoring my solar production.
2 days ago
Reply from Sunnova
Hello Andrew. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Oct. 3rd, 2024
Review Source
TC Wood
Unfortunately, the the website doesn't update the auto pay when information is submitted there. It seems like there are glitches and there's a lot of going back and forth with requiring the customer to provide the same information.
It is also been difficult to get in contact with customer support not only for the customer but for the seller associated to the solar.
4 days ago
Reply from Sunnova
Hello TC Wood. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. Feel free to contact our customer service via email at customerservice@sunnova.com or by chatting with us through your MySunnova account. We look forward to helping you!
Oct. 2nd, 2024
Review Source
Sue K.
Good communication waiting on permit approval, prompt arrival when scheduled for installation and repair of drywall after installation. Worked within my availability. Teams all polite and quick to introduce team members on site.
Thanks!
1 week ago
Reply from Sunnova
Hi Sue, thank you for the positive feedback. We're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We hope our services keep exceeding your expectations.
Sep. 26th, 2024
Review Source
Nick Barraza
My inverter went out on 8-19-2024. I noticed it not working 3 day later. Called to get it fixed they came ordered part which came in bout 5 days later. They scheduled to come 9-18-2024. Almost a month to get it fixed. My solar panels are paid off and I still have to wait a month to get it fixed. Very disappointed on the maintenance service .
1 week ago
Reply from Sunnova
Hello Nick. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues in a timely matter. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.
Sep. 27th, 2024
Nicholas E Copus
Your installer was totally professional and polite and efficient, the system was not working for several months and now is, from the outset we have real issues with the solar and all those involved with its construction and its upkeep. This was the first time I felt like we were dealing with a person who knew what he was doing. Many thanks
Nick C.
3 weeks ago
Reply from Sunnova
Thank you, Nicholas! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 11th, 2024
Verified Customer
Review Source
Yvette Castro Puerto Rico
3 months ago
Reply from Sunnova
Greetings Yvette! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Thank you for choosing Sunnova!
Jun. 25th, 2024
Review Source
We went solar!
The installers were competent and respectful to our property and when communicating with us. The last day of installation it was pouring rain, but they got it completed!
3 days ago
Reply from Sunnova
We went solar! Thanks for your message. We value our customers and appreciate the time you took to share your experience. We hope our services keep exceeding your expectations.
Oct. 2nd, 2024
Review Source
RONDA CAUDILL
You need to find installers that give a damn about what they’re doing!!
There are people that have had the panels sitting in their driveways for months, some with panels installed but not hooked up and no idea when they’re going to!! These installers are representing Legacy, and giving you a really bad name.
I was lucky enough to have Trevor V as a representative that gave a damn!! I have a couple issues right now that he working on now, but not everybody was that lucky.
Kudos to Trevor Legacy NEEDS new installers!!
4 days ago
Reply from Sunnova
Hello Ronda. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for any inconvenience caused. We value your feedback and are committed to providing you with the highest level of customer service. Feel free to contact our customer service at (866)786-6682 or via email at customerservice@sunnova.com for assistance. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.
Oct. 2nd, 2024
Review Source
Margo Fabiano
I just got my solar panels installed in August of 2024. Everything was so easy from start to finish.
It's still a bit early for me to rate the performance of the panels themselves.
1 week ago
Reply from Sunnova
Greetings Margo. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Oct. 1st, 2024
Review Source
Peter Haskins
It took many phone calls to get the fix required. Almost 3 months without battery service. Which cost me financially.
But when tech was on site fix was completely done, very professionally handled
1 week ago
Reply from Sunnova
Thank you, Peter! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 24th, 2024
Review Source
Martha Koontz
Great people to work with .Im up and running only into 2nd week into operation. Can tell more when I get my first bill . So far im very satisfied with installation and service. Austin T. was great to work with and alway there to answer any questions.
2 weeks ago
Reply from Sunnova
Greetings Martha. Thank you for your positive feedback regarding your journey with us. We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Sep. 19th, 2024
Review Source
Brian Sherry wright
the offer to go solar was a no brainer when the twenty year offer was explained to us and no money out of pocket. when the whole process was explained by Nate their salesperson and how professional the people who installed the system where I was glad, we made the decision to go with solar.
Brian Wright
3 weeks ago
Reply from Sunnova
Hi Brian, we're thrilled to have you with us. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback.
Sep. 9th, 2024
Sandra Lemire
I am very pleased with EVERYTHING involved with my new SOLAR LEASE ON MY HOUSE. FROM BEGINNING TO COMPLETION it has ALL BEEN FLAWLESS.
1 day ago
Reply from Sunnova
Thank you, Sandra! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Oct. 4th, 2024
Curt Lee
Customer service is horrible I wouldn’t recommend this company to nobody.I waited quite a while for Nv energy to do the final inspection and change the meter and called the company that installed it (M+S electric)to see when they would activate it and they told me they’re waiting for paperwork from the energy company and it would be a day or 2 and it’s going on a week.I called Sunnova customer service and nothing they could do to get it activated.Thank god I got solar I can’t use,They sure promise the world when you sign up and then screw you after the fact.
2 days ago
Reply from Sunnova
Hello Curt, we apologize for any inconvenience you may have experienced throughout your experience with Sunnova. We would like to assist you with your concerns please do not hesitate to reach us at our customer service lines, 866-786-6682, or customerservice@sunnova.com with your account information.
Oct. 4th, 2024
Review Source
Edd Wright
Well i'm not disappointed with sonova that I know of but their installers left debris and trash all over My driveway, the guy that I started to talk to about the solar kept math.Messing me around with my bonus check. And come to find out today.I looked up on the roof and there was no pigeon netting installed around my solar panels like it was to B when we discuss putting it up. I am completely and utterly dissatisfied with the people they worked with and if I had a chance, I would remove the solar panels off my roof.
5 days ago
Reply from Sunnova
Hello Edd. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. We value your feedback and are committed to providing you with the highest level of customer service. Please contact our customer service at (866)786-6682 or via email at customerservice@sunnova.com for assistance. We are here to help!
Oct. 1st, 2024
Lori Dobeck
Took a long time and no communication with company. Now that it’s turned on I have not recieved any instruction about an app to monitor if the system is producing what I was promised. All I was told was they will know if it’s working!! Not good enough communication for me! I am really having second thoughts about this whole solar experience. Not a happy customer.
1 week ago
Reply from Sunnova
Hello Lori. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. We have attempted to reach you today to assist with your concerns. Feel free to contact our customer service at (866)786-6682 or via email at customerservice@sunnova.com. We look forward to assisting you!
Sep. 24th, 2024
Review Source
Teresa Neubauer
Great experience. Very happy with whole package- price, installation, production, n service. Everyone we dealt with was excellent. Savings is amazing!
1 week ago
Reply from Sunnova
Thank you, Teresa! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 23rd, 2024
Review Source
Eric Figg
I was an adopted customer referred from Generac for service only. Slow communication getting a service time confirmed. Once we had an appointment they showed up on time. Had parts in the van, and they diagnosed and fixed the problem! They were very professional throughout the process. Highly recommended.
2 weeks ago
Reply from Sunnova
Thank you, Eric! We appreciate your review and the time you took to share your experience. We're glad to hear that your experience with us has been exceptional thus far.
Sep. 18th, 2024
Review Source
Melecia Lopez
Sunnova has been very helpful Armando C. our Saleman has been helpful & always did the best for us. Solar is amazing & makes it easy for us to pay our payment to Sunnova & not to PG&E.
2 weeks ago
Reply from Sunnova
Hello Melecia, thank you for your five-star review. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Welcome aboard!
Sep. 18th, 2024
Review Source
Drew Stevenson
Ana M. was great working with me every step of the way via text message. Handling and informing me as to where we were along the switch to solar. She's just great makes me talk this company up so much if everyone is as through as Ana is
1 month ago
Reply from Sunnova
Hello Drew. Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!
Aug. 30th, 2024
Review Source
Lamar Hopkins
The product is great and all of the technicians that came were very smart and capable. I was disappointed at the length of time between the communications and before the units were functional. It doesn't matter. It's working now and we're very happy.
1 month ago
Reply from Sunnova
Thank you, Lamar! We appreciate your review. We value our customers and appreciate the feedback you provided to continuously improve the customer experience. Thank you for being part of the Sunnova Family!
Aug. 29th, 2024
Review Source
Frank Begeron Bonvillain
GOOD
-- Excellent salesmanship. Mr. Lacey could sell Ice Cream to Eskimos.
-- Fast, professional installation of solar panels.
-- Worthwhile product, with (I hope) long term monetary savings.
WEAK
-- Service personnel arriving unnanounced.
-- Service personnel arriving without equipment to perform stated service.
-- Service personnel not arriving as scheduled/promised.
-- Service personnel arriving/leaving without explaining what service was performed.
-- Service personnel NOT arriving as/when scheduled.
-- Multiple phone calls to service provider not responded to (never responded to).
-- Informed service personnel did NOT need access to residence; they DID need access.
--
1 month ago
Reply from Sunnova
Greetings Frank. We genuinely appreciate your feedback, as it helps us identify areas for improvement. We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey. Thank you for choosing Sunnova!
Aug. 28th, 2024
Review Source
Michelle S
The process took a very long time. A lot of back and forth. I'm glad I'm a Project Manager as I had to manage and coordinate between Sunnova and V3 and the 3rd party electrical contractor to get this project finished up. 3rd party electrical contractor almost caught house on fire with poor electrical wiring which was against code. The staff that did show up at the house never knew what they were working on and relyed on me to tell them and coordinate with your other team member to determine how to get them to accomplish the tasks. I'm glad I'm an engineer and my boyfriend is and electrician. Lots of mis wiring and also had the battery backup mis-wired for I don't know how many years as it was feeding off the grid and not the solar system which is probably another reason our true up bill had been so high every year. The electrician and V3 staff told us this as well. I will be moving in the coming months and I just hope that this potion of the sale of the house with the leased solar goes more smoothly than the install did.
1 month ago
Reply from Sunnova
Hello Michelle. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We sincerely apologize for the experience you've had. Thank you for giving us the opportunity to serve you better.
Aug. 15th, 2024
Review Source
Deanna Barrows
The team of Sean and Katie, that my family had taking care of us, were the best. Together they took care of everything and kept us well informed when the electric company dragged their feet. I can’t thank them enough. The gentleman who did our inspections, installations and anything else to make sure all was right with our home and panels, thank you and you are greatly appreciated for a job well done. If we ever have the need to do this again, I will definitely call Sean again and go with this company. His knowledge and attention to detail did not go unnoticed.
2 months ago
Reply from Sunnova
Greetings Deanna. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Aug. 2nd, 2024
Review Source
herkathol@aol.com
We have been very happy so far..When they installed our panels, they left our yard better than when they got here. Friendly and efficient workers. Our representative is a very nice person and helps to answer all our questions. We are hoping our monthly rate will decrease after our year evaluation . To date, this company has been very reliable. Thank you
2 months ago
Reply from Sunnova
Thank you, herkathol@aol.com! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Jul. 31st, 2024
Review Source
Ellen Eng-Saat
Follow through was seamless and timely. They also prepared us for what to expect and from whom. The only suggestion I would make is that someone, whether it be Sunnova or electrical company, take the time to explain the installed meter and what to expect should there be an outage and we have a natural gas generator. Web had a “blip” last week but did not experience any outage or generator start up. We are assuming that the solar panel-generated power kicked in. Anxiously waiting for our first energy bill
2 months ago
Reply from Sunnova
Hi Ellen Eng-Saat! We appreciate your feedback. Thank you for being part of the Sunnova Family!
Jul. 24th, 2024
Review Source
monica redden
The initial process of going through the contracts and agreements was great. Smooth. When it came time for install it seemed smooth at first. The crews change each visit along with the quality of work. From what I can tell, the solar panels look great on the roof. From the groundwork done from crews it’s messy, metal scrapings, razor blades, torn up grass *they did spread some seed after complaint, the electrical work inside left shavings and pieces of pipe. They cut my internet cable coming into the house and didn’t let us know, I had to have Comcast come out twice to figure out the problem. I was compensated for the visits and cost of wire from the installer afterwards. I had no issue with communication just the ground work. Which I was compensated for. I just wasn’t expecting that poor quality of work on the outside and eye level of home. They knew I had children and leaving all the stuff behind was lazy. I’m hoping going forward the solar panels work and all is good!
2 months ago
Reply from Sunnova
Hello Monica. We appreciate you taking the time to reach out to us and letting us know about your experience. We would like to extend our sincere apologies for any inconvenience caused. We look forward to providing you with the customer service you deserve. Thank you for your understanding, and we eagerly anticipate the opportunity to make things right.
Jul. 19th, 2024
James Van der Veen
Sunnova is an eye-opening company in the residential solar business from the very moment that we sat down with our Rep Ignacio. Forget about buying for cash or financing for 25 years, we are leasing our system for the price of our average electric bill for the past 4 months. Fortunatley for us, the months were winter time months and we live in South Florida where we don't use our air conditioning much as the weather is very nice. It is open windows and doors for homes in this area. Ignacio explained to us the benefits of leasing a solar system, and the biggest benefit of all is that there is no investment in your solar system. And, if something goes wrong, Sunnova will be out to your home to fix whatever is wrong ASAP, because the only way they can make money on this system, is to have it producing more power than we need, so they can sell it back to our electric utility company. They even had to add a panel to our system, as it was not producing enough power to enable Sunnova to sell back to the Utility. And, if there is any issue like the addition of a panel, Sunnova is the responsible party to eliminate the issue. I really support and like this company!!
3 months ago
Reply from Sunnova
Hello James, thank you for your five-star review. We appreciate your feedback! We hope our services keep exceeding your expectations. Thank you for being part of the Sunnova Family!
Jun. 28th, 2024
Review Source
Jess Barber
Made the entire process for getting solar panels very easy, I just needed to be home on certain days to let people in the house to do the work. They did all of the contacting with the city and my energy company, as well as pulling the permits. Even getting the quote was a simple process, they pulled all the information they needed from the city, including how old my roof was because I wasn't sure, and showed up with a small presentation to discuss the kind of savings I could see. We just got our panels turned on, it took a little bit of time since it's a long process going through the city and our energy company, but it was easy
3 months ago
Reply from Sunnova
Thank you, Jess! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Jun. 14th, 2024
B. Robertson
Making the decision to install solar panels on my home has been a transformative experience with numerous positive impacts. Here are some of the key ways in which going solar has enriched my life:
One of the most immediate and noticeable impacts has been the reduction in my monthly energy bills. By generating my own electricity, I have significantly decreased my reliance on the grid, leading to substantial savings. Over time, these savings will more than offset the initial investment in the solar panel system, providing long-term financial benefits.
Switching to solar energy has allowed me to make a tangible contribution to reducing my carbon footprint. Knowing that my home is powered by clean, renewable energy gives me a profound sense of satisfaction. It's rewarding to be part of a movement that is actively working towards a more sustainable future.
The installation of solar panels has also increased the value of my property. Homes with solar energy systems are often more attractive to buyers due to the potential for lower energy costs and the eco-friendly benefits. This added value is a significant financial advantage.
By generating my own electricity, I have gained a sense of energy independence. I am less vulnerable to fluctuations in energy prices and potential power outages. This reliability and self-sufficiency provide peace of mind, especially during peak demand periods or unforeseen grid disruptions.
3 months ago
Reply from Sunnova
Thank you, B.! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Jun. 14th, 2024
Review Source
Nick Foisy
They have arguably the worst customer service I have ever dealt with. They moved all call centers overseas, and the reps will not put you through to a supervisor or US agent no matter your situation. On top of all that, our first service appointment was blown off entirely.
1 day ago
Review Source
Julius Jones
This has to be the worst company ever. They damaged numerous major appliances including but not limited to, refrigerator, dryer, garage opener, when they super surged my house after instalation. They have been dragging their feet with the the compensation for new appliances.
1 day ago
Reply from Sunnova
Hello Julius. Thank you for reaching out and bringing this matter to our attention. We appreciate your continued engagement with us regarding this matter and understand the importance of resolving your concerns promptly. Please know that your account is currently under review and updates have been requested. We will be reaching out once more details have been provided. We appreciate your cooperation and patience.
Oct. 4th, 2024
Review Source
Karen
All went well
Would have liked a live explanation re how it all works in the end instead of just being sent a written manual
2 days ago
Reply from Sunnova
Thank you, Karen! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Oct. 3rd, 2024
Review Source
Ld max maxwell
I have solar panels stalled in my house last year. I don’t know what happened, but I did not think any hours for the winter so I had to reinstall some more this year. Hopefully, this will solve the problem.
1 week ago
Reply from Sunnova
Hello LD. We appreciate you taking the time to reach out to us and letting us know about your experience. Please know we are here to provide ongoing support. For any questions you may have regarding your system, you may reach us via email at customerservice@sunnova.com. Make sure to include your system ID. Thank you for choosing Sunnova!
Sep. 26th, 2024
Review Source
N B
Process was efficient with frequent updates on what to expect. Each individual involved was polite, respectful and efficient.
1 week ago
Reply from Sunnova
Hello N B, thank you for your five-star review. We strive to make the switch to solar a smooth journey & it's fantastic to hear that your experience aligns with our commitment. We appreciate the positive feedback.
Sep. 24th, 2024
Review Source
Peggy Duron
Trey was the technician who serviced our system. He was knowledgeable, informative and thorough on top of being a very nice person. Thank you!
1 week ago
Reply from Sunnova
Hello Peggy, thank you for your 5-star review. We appreciate the positive feedback. Our goal is to provide world-class customer service, and we're pleased our efforts are reflected in your experience. Thank you for choosing Sunnova!
Sep. 23rd, 2024
Review Source
Esperanza Arevalo
I’ve had my solar panels for three years and have never had any problems with them. The app on my phone is pretty easy to follow.
1 week ago
Reply from Sunnova
Thank you, Esperanza! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 23rd, 2024
Review Source
Jose Otaola
The decision to install solar panels with Sunnova was the best. Since I put them in, not a single appliance in my house has been damaged.
1 week ago
Reply from Sunnova
Thank you, Jose! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 23rd, 2024
Review Source
Pamela Turner
Well orchestrated steps to get to the final installation. Diane was so pleasant and helpful. Looking forward to collecting credits toward our electric.
2 weeks ago
Reply from Sunnova
Hello Pamela. Thank you for your 5-star rating! We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
Sep. 19th, 2024
T Jackson (T)
Everything thing was professional a lot of help getting Everything started and put in thesolarpanels , I just can't wait to see the savings we will have once the first bill comes out . Thank you from me and my wife.
2 weeks ago
Reply from Sunnova
Hi T! We appreciate your 5-star review. We hope our services keep exceeding your expectations.
Sep. 18th, 2024
Review Source
Randy De Leeuw
Communication could have been better, it was very confusing after the unit was installed with who would turn it on. We also received no paperwork or booklets regarding the product
2 weeks ago
Reply from Sunnova
Hello Randy, thank you for your 4-star review. We appreciate your feedback provided to continuously improve the customer experience. For any assistance, you may reach out to us via email with your system ID at customerservice@sunnova.com. Thank you for being part of the Sunnova Family!
Sep. 16th, 2024
Review Source
Charles Pires
Everything went fairly smotth. I guess the process will improve with time between electrical supplier, local town/city inspection, electrical contractor and Trinity! The process can take awhile!
3 weeks ago
Reply from Sunnova
Greetings Charles. Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.
Sep. 16th, 2024
Review Source
cassandra brown
It took awhile to scheduled only because my schedule did coordinate but once they started it was quick now just waiting to see electric bill will be like
3 weeks ago
Reply from Sunnova
Thank you, cassandra! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 10th, 2024
Review Source
hwerries105@yahoo.com
Every one I had contact with was very friendly, courteous and knowledgable. Nate Emmert has been my contact person and I really appreciate how he explains everything.
4 weeks ago
Reply from Sunnova
Thank you, hwerries105@yahoo.com! We appreciate your review. We value our customers and appreciate the time you took to share your experience.
Sep. 9th, 2024
Gedalia Castro
Lo recomiendo ni cuenta me doy si Luma dejá sin servicio a la Ciudad!Lo recomiendo y el personal MUY atento a sus necesidades 💯 bendiciones para todos Gracias winder mar
4 weeks ago
Reply from Sunnova
¡Gracias Gedalia! Agradecemos su reseña. Valoramos a nuestros clientes y apreciamos el tiempo que se tomó para compartir su experiencia.
Sep. 9th, 2024
Review Source
Tom Burleigh
I liked my experience. The only thing I did like was the change in the plans. They ended up installing two more panels then originally planned and they had to go by themselves on my garage roof which doesn’t not look as nice as the original plan for panels just on the house.
1 month ago
Reply from Sunnova
Hello Tom, we appreciate your review. We value our customers and appreciate the time you took to share your experience. We hope our services exceed your expectations. Thank you for being part of the Sunnova Family!
Aug. 27th, 2024
Holly Moore
Good company! Offers us information on new trends that might benefit us, ways to keep our system running well, updates to our account and innovative ways the company is helping the environment.
1 month ago
Reply from Sunnova
Hi Holly, thank you for your message. We value our customers and appreciate the time you took to share your experience. We hope our services keep exceeding your expectations.
Aug. 26th, 2024
