LGCY Power: Read 801 User Reviews From Real Homeowners

bookmark

Featured Review

star star star star star

Neil Union City, NJ

LGCY is the best in the solar industry. They are the primary consultant team for Sunrun. I don't think this site understands that LGCY are the consults who provide such excellent service. Sunrun is #1 in solar and LGCY is the catapult to make that a reality. LGCY has a higher promoter score than Apple and Nordstrom. Either way solar is the way to go.

8 years ago

Reply from LGCY Power

Neil, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 1st, 2021

bookmark

Featured Review

check_circle

Verified Customer

star star star star star

Margaret Wahlrab Hawthorne, CA

They installed my panels in December and I still do not have a permit for solar 3-17. UPDATE. It turns out it was the City inspectors fault that the inspection for the permit was delayed for 3 months, not LGCY. I am changing my rating to 5 stars. I was not charged for the solar panels as they get reimbursed from the power Co. Looking forward to saving $50 per month!!!

2 years ago Edited January 10, 2024

Reply from LGCY Power

Margaret, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

check_circle

Verified Customer

star star star star star

Kimberly Dale

Overall we had a very positive expect with the administrative side of LGCY and our sales rep. We had a small issue with the company contracted to complete the install, but once we made LGCY aware, it was swiftly addressed to satisfaction. Our solar system has been functioning as expected for the past year, and we would be more than happy to work with Josh and LGCY again. Josh was very knowledgeable about the steps of the process and kept us informed every step of the way.

2 weeks ago

Reply from LGCY Power

Kimberly, thank you for your patience, understanding and business. We are happy to hear things were taken care of and that things are going so well. Thank you for choosing LGCY!

Dec. 5th, 2024

check_circle

Verified Customer

star star star star star

Gary Bowker

The entire process of meeting with the sales person, arranging for the construction of the solar panels, day of installation going very smooth, arranging turning on with my local power company, and follow up monitoring by Legacy has all been excellent. One panel problem occurred this past year and it was resolved the same day I reported the issue. Thus I am very pleased with my decision.

1 month ago

Reply from LGCY Power

Gary, we are so glad to hear that your experience with LGCY Power was a success! Thank you for taking the time to give us feedback and inform of us the efficiency and professionalism of our team. Please follow us on Instagram @lgcypower!

Nov. 18th, 2024

check_circle

Verified Customer

star star star star star_border

Allen Kent

If you’re going to go solar this is the company to do it with. Everything is done in house. No subcontractors. The customer service is second to none. Megan is great! Unfortunately, the monopolistic power companies with their lobbyists, keep you from actually saving any money.

4 weeks ago

Reply from LGCY Power

Allen, thank you for the review! We appreciate and are grateful we are able to serve you! Thank you for choosing LGCY!

Dec. 2nd, 2024

check_circle

Verified Customer

star star star star star

Malinda Brown

Very professional and pleasant team. Even months after the installation, when I had questions, they'd direct me the right place. The entire process was great, from start to finish & after. I am a very happy customer. I do recommend them if your looking for solar. They are an awesome team.

1 month ago Edited November 19, 2024

Reply from LGCY Power

Malinda, we truly appreciate you taking the time to let us know what a great experience you had with LGCY. Thank you for your business!

Nov. 19th, 2024

check_circle

Verified Customer

star star star star star_border

Ryan Jostes

Customer service is great, and the service is good but it did take longer than I anticipated for the final inspection and for the system to start generating. Just wish I had a few more panels.

2 weeks ago

Reply from LGCY Power

Ryan, we appreciate you taking the time to leave a review with your experience. We are happy to see you received stellar service but regret to hear of any inconveniences you experienced. If you have any need of further assistance, please don't hesitate to reach out to customer care at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com.

Dec. 16th, 2024

check_circle

Verified Customer

star star star star star

Vanessa Rivera-Arce

From the beginning to the end of the process it was a good experience. Staff were super informative and helpful. I recommend using this company to go solar.

3 weeks ago

Reply from LGCY Power

Vanessa, thanks for taking the time to leave us a good review. We are happy to know you have had such a great experience with our company. We will be happy to pass this on to the team!

Dec. 2nd, 2024

check_circle

Verified Customer

star star star star star

Roberta

My electric bill has been reduced significantly over the past 2 years of having these solar panels installed on my roof. The app shows me how much energy each panels produces monthly.

1 month ago

Reply from LGCY Power

Roberta, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Nov. 6th, 2024

star star star star star

Michelle Andersen

From beginning to end, LGCY was very attentive and thorough, helping us get approved for solar through their provider. We've had an amazing experience with these panels. Based on our usage, LGCY accurately advised us how many panels to place on our house. Our bill is affordable and less than our average was with Edison. We havent had an Edison bill since! LGCY has also checked on us several times to make sure we are happy since our install 2 years ago. Thanks LGCY!

2 weeks ago

Reply from LGCY Power

Michelle, thank you for reaching out with your feedback to let us know that our team took such great care of you. We value and appreciate your business. Thank you for choosing to go solar with us!

Dec. 6th, 2024

check_circle

Verified Customer

star star star star star

Daniel Valli

We had the system installed on our new construction house it is performing great and there is definitely a substantial savings my monthly bill is always minimum I wish I would have added more panels on the original install and plan to add at a later date but all things considered we are very satisfied

2 months ago

Reply from LGCY Power

Daniel, thank you for reaching out with your feedback to let us know that our team took such great care of you. We value and appreciate your business. Thank you for choosing to go solar with us!

Sep. 27th, 2024

star star star star star

Avon Steen

The team that BetterEarth sent from Cerritos, CA was top notch. The team of Saul, Ignacio, Rolando and Carlos were courteous, efficient, knowledgeable and their work showed great attention to detail. We were extremely pleased with the looks of the installation overall and would highly recommend them. When we had questions they took time to answer them making sure we understood and were satisfied with the answer. They were hindered by the of the local warehouse that they had to work with and were not given necessary equipment to work with. The second day they were here they informed us that another technician would have to bring and install a couple of parts that the warehouse apparently did not have. Overall we were extremely happy with the workmanship of the team of young men sent to our location. Thank you.

2 months ago

Reply from LGCY Power

Avon, thank you for taking the time to let us know how enjoyable your experience was. We are happy to hear of the professionalism of our team. Thank you for choosing us! Enjoy your system.

Sep. 24th, 2024

check_circle

Verified Customer

star star star star star_border

Andrea Corona

It's a great company good costumer service over all,the installation was on time but never come back to finish the little details

3 weeks ago

Reply from LGCY Power

Andrea, thank you for taking the time to let us know how enjoyable your experience was with LGCY Power. Thank you for choosing us! Enjoy your system. Please reach out to customer care to discuss wrapping up those last few things at 855-353-4899 or customerservice@lgcypower.com!

Dec. 2nd, 2024

check_circle

Verified Customer

star star star star star

Glen Cody

Company was very helpful in getting this project done. They were upfront on the time line and completed the project on time. They took care of a couple of minor issues within the next day of letting them know about it. I am saving up to 60% off my power bill. I plan to use them when I upgrade the system with batteries for the system.

5 months ago Edited December 5, 2024

Reply from LGCY Power

Glen, thank you for the review! We appreciate and are grateful we are able to serve you!

Jul. 1st, 2024

check_circle

Verified Customer

star star star star star

Dillon Faison

Great company they made the process easy and everything surpassed my expectations.

3 weeks ago

Reply from LGCY Power

Dillon, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Dec. 2nd, 2024

check_circle

Verified Customer

star star star star_border star_border

RBrammer

Sales team tried to sell features that planning team doesn't use, planning team made poor designs based on shade of surrounding houses. 3rd party contractors did poor Job checking outputs during initial installation, as well as install/reinstall damaging shingles.

3 months ago

Reply from LGCY Power

RBrammer, we apologize that you are having a negative experience while going solar. We would love to help get things sorted out. If you could contact us with more information at customerservice@lgcypower.com or call 855-353-4899 opt 3, we can discuss your account details and how everything can be resolved. Thank you.

Aug. 28th, 2024

star star star star star

Melissa Kemper

The individuals that installed the panels did a really good job and were very nice. Only thing is that they left a stack of the poles in my garage. Like they didn’t need all of them. Just wish they would have taken them with them because now I have to find a way to get rid of them.

2 months ago

Reply from LGCY Power

Melissa, thank you for taking the time to let us know how thorough and enjoyable your experience was with LGCY Power. Thank you for choosing us! Please contact our customer care team in regards to the pieces left behind. We apologize that happened and would like to get that taken care of for you customersupport@lgcypower.com or 855-353-4899 ext 3

Oct. 7th, 2024

star star star star star

Rebecca

We were the first in our neighborhood to get solar. Legacy did a great job explaining the numbers to us and it just made sense and aligned with our desire to help the environment. Installation was easy. It wasn’t perfect but they fixed things quickly.

1 month ago

Reply from LGCY Power

Rebecca, thank you for your review and great feedback! We are so pleased to hear you received excellent service. We truly value your opinion and business!

Nov. 18th, 2024

star star star star star

Jarrod Miller

Crew from Valoer who performed the install was very courteous and professional, they let us know every day they were working and when they were leaving. The install ran a little slow due to weather and storms, and the crew worked beyond expectations to get the work done, coming back on the evening and weekend to get the job done. Looking forward to the system being certified and enabled very soon! They got

3 months ago

Reply from LGCY Power

Jarrod, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Aug. 27th, 2024

star star star star star_border

Debbie Gerlach

There were only 2 and neither spoke English very well so was rater difficult to converse with them. The work they did was good and they seemed efficient but we had questions and needed to make sure they didn't turn off power without notifying us because of my oxygen. What they did was very good but someone that was fluent in English should have been on site as well. As for dealing with LGCY that leaves alot to be desired. Your office personel did not identify herself or her company when communicating with me. I actually had to ask who sent me a text. I was not notified that I was going to have 2 different deliveries so I would have time to decide where to put a 2000lb pallet so I told semi driver just to put where my husband parks. Very poor communication with LGCY.

3 months ago

Reply from LGCY Power

Debbie, we are grateful for your input to help us aim for a seamless customer experience. We appreciate your willingness to take the time to leave a review. We are happy to hear the installation went well. We are grateful for your business and are appreciative that you chose us. Enjoy your system.

Aug. 27th, 2024

check_circle

Verified Customer

star star star star star

Kim Carlson

They came in a timely matter. The guys were very professional

2 weeks ago

Reply from LGCY Power

Kim, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Dec. 6th, 2024

check_circle

Verified Customer

star star star star star

Michael Thomas

They exained what an when they could install w weyrhing qaa sonw timely an done as they promisef

1 month ago

Reply from LGCY Power

Michael, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Nov. 19th, 2024

check_circle

Verified Customer

star star star star star

Zinamarie Jackson

Great experience all the credit goes to sales person Rayleen G who took care of my family !

1 month ago

Reply from LGCY Power

Zinamarie, we are so happy to hear of the thorough and professional job that was performed by Rayleen. We appreciate you taking the time to provide your feedback. Thank you for choosing LGCY. Enjoy your system!

Nov. 18th, 2024

star star star star star

thomas and jennifer Johnson

The installation was done to our expectations. Our solar rep, Sandra was really professional. She was detailed and answered all our questions from the first meeting that motivated us to sign up immediately for the service. All the installers for the job were well trained and they completed the installation very quickly. We would definitely use your company again in the near future for other solar panel installations as well as refer your company and sandra to our friends and relatives if they required solar panels as well in the future. We have spoken to other solar companies before talking to your company and found your company has the best trained personnel across the board in customer service and after service issues. Five stars to your company. T. Johnson J.Johnson

3 months ago

Reply from LGCY Power

thomas and jennifer Johnson, thank you for choosing LGCY and taking time to provide your thorough feedback. We really appreciate your kind words and are grateful for your business.

Sep. 16th, 2024

check_circle

Verified Customer

star star star star star

Tami

I never felt pressured by the salesman, who was very transparent in the steps. All my many questions were answered and I was shown how my previous consumption would help in the decision for how many panels I would need. I was thrilled to learn I could save $10 off my bill by signing up for auto-pay, as I usually never do any auto-pay at all. Another added bonus was the easy pay addition of an all new updated electrical panel. The two companies that did the electric work and then the repair of the house stucco were fabulous. It was easy and seamless for me. Solar is a win win I suggest anyone reading this call Legacy now!

2 years ago Edited December 1, 2024

Reply from LGCY Power

Tami, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Mike Hostetler Burleson, TX

This company has the worst customer service from a Utah perspective. The Dallas area managers that work here for LGCY are amazing and but my initial experience and purchase was with Utah LGCY. You would think that they would be the same company and work together but they aren't. Worst experience and the solar program they promised me is not what I am getting I'm literally making double electricity payments than my previous electric provider. Worst decision I ever made. Still waiting to this day for someone to contact me back and every time I call they say they will call me back and they don't. I was coerced into getting this and was told you signed the document you can't go back even though solar wasn't even installed on my house yet. Ashton B or something like that from Utah made me feel like things were good and that he would fix any problem I have but he's living it up in his 2 story home getting rich off the little people and we have to suffer. I guarantee even though I'll keep a copy of this survey I won't ever be contacted to fix the problem. I also had the installers come and destroy my attic and leave it a mess. Broke holiday decorations and never came back to clean up the attic. Was told they have to walk on the beams so they need to see where they are but that's fine but you can put everything back where you got it and out all the insulation back where you got it.

2 years ago

Reply from LGCY Power

Mike, we are sorry to hear that this has been your experience. If there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

check_circle

Verified Customer

star star star star star

Tyler Rand

I have had solar for almost three years now and it is the best decision we have made! Ashton Buswell was our salesman and while I know him personally, he delivered everything that he promised. I have had zero issues with the system and have just saved money on my electricity. We are all in a contract with SDGE already, so signing a co tract for a power purchase agreement isn’t really a change. I’m just paying less for electricity. I feel like this is a very smart investment, and something that anybody should strongly consider if you don’t have solar. Legacy Power is a great company and I highly recommend them everybody that asks.

4 years ago

Reply from LGCY Power

Tyler, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

star star star star star

Vicki Duncan

We’ve had a good experience with Legacy Sunrun. The sales reps were no pressure and answered all my questions. Installation went smoothly. We’ve had the solar panels up for two years. Everything has been going smoothly.

1 month ago

Reply from LGCY Power

Thank you so much, Vicki, for taking the time to leave us your review. We appreciate your kind words! It's been a pleasure to do business with you.

Nov. 5th, 2024

star star star star star

Penny Regelman

The install team showed up on time. Also completed the install the same day. Any questions I had were answered while the install was taking place. The install team work well together. After completing the install the system was fully checked out.

3 months ago

Reply from LGCY Power

Penny, we're grateful to hear of the professionalism you received from our team. Thank you for taking the time to leave us a review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!

Sep. 5th, 2024

check_circle

Verified Customer

star star star star star

Kassie Mix

Great customer service and my panels are fantastic

3 weeks ago

Reply from LGCY Power

Kassie, we are so pleased to hear that your experience with LGCY Power was a success! Please follow us on Instagram @lgcypower!

Dec. 2nd, 2024

check_circle

Verified Customer

star star star star star_border

Dominique Martir-Gillett

the company is stretch out to thin, so it hard to get help right away

4 weeks ago

Reply from LGCY Power

Dominique, we apologize for any inconveniences you've experienced. Please don't hesitate to reach out to our customer care team with any questions or concerns. We are grateful for your patience, understanding, and business! 855-353-4899 or customerservice@lgcypower.com

Nov. 25th, 2024

star star star star star

Jeanne Turner

The solar power installation was quick and well positioned on the house roof for optimal sun capture. The customer service unit was very helpful in the first few months while I was adapting to the reports and usage cycles. My house value has increased with the addition of solar energy. I am very happy with my investment with Legacy Power. Mrs Jeanne T.

4 months ago

Reply from LGCY Power

Jeanne, thank you for your kind words and taking the time to leave us such a great review. We are truly appreciative of and grateful for you! Thank you for choosing LGCY!

Aug. 22nd, 2024

check_circle

Verified Customer

star star star star star

Alex Campas

Can’t say enough about LGCY Solar Paneling … enjoying today’s savings in electric and more today than ever . The costs of energy today has been rising annually . The install btw was fast and efficient… I think the only negative thing I could say is that I should’ve gotten a few more panels to cover my Electric car we getting ready to purchase .

4 months ago

Reply from LGCY Power

Alex, we are so glad to hear that your experience with LGCY Power was so successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower! If you have any further inquiries about additional panels, please feel free to reach out to our customer care team at customerservice@lgcypower.com or call 855-353-4899 opt 3.

Jul. 31st, 2024

star star star star star

Staci Rittmeier

I have had my solar panels for over a year now and I am well pleased with the savings I am receiving. I do get less savings in the winter but that is understandable because of how short the days are and less direct sunlight. During peak months I get no actual electricity bill because of how much power my panels are generating and I love it. I would definitely recommend Legacy Power to anyone who is looking to get solar panels installed. The process took a little while, due to weather (winter) and city inspection but well worth it I believe.

5 months ago

Reply from LGCY Power

Staci, we are happy to hear that our solar experts were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!

Jul. 16th, 2024

star star star star star

Shantira Prowell

Before having my solar panels installed the representatives were extremely informative on pros and cons and what was to be expected. They educated me on how to make the most of my solar panels and how much I’d save overtime. They followed up and when there was a mishap they followed through to correct it immediately. I think it was the best decision by far I’ve made to go with this company and I will definitely use them again in the future!

3 months ago

Reply from LGCY Power

Shantira, thank you for your review and great feedback! We are so pleased to hear you received excellent service. We truly value your opinion and business!

Sep. 19th, 2024

star star star star star

Tad Shields

It has been around two years since I worked with LGCY to have 27 solar panels installed on our roof. From beginning to end the process was filled with helpful people. The one small hitch we had was the e-mail address was wrong so I couldn't access the app, but that was fixed very quickly. The end result has been a lot of savings on our energy and there have been no problems at all with either our panels or the installation.

3 months ago

Reply from LGCY Power

Tad, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Sep. 17th, 2024

star star star star star

Gabriela Satele

My sales rep was very knowledgeable, thorough and made the process super easy! He took care of everything getting approved by HOA, and ensured that all my questions and concerns were addressed. Additionally, he also broke down the costs of staying with SDG&E and how going solar would be a lot more beneficial but also cost effective long term. The entire process from the time I signed my contract to installation was smooth, easy and simple!

3 months ago

Reply from LGCY Power

Gabriela, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Aug. 28th, 2024

check_circle

Verified Customer

star star star star star

Avene2024

I had my solar system installed by LGCY over a year ago and by far they are the best company to deal with concerning solar here in eastern North Carolina. I have heard horror stories about other companies but LGCY has great communication and the install was complete within a couple days excluding the normal inspections and the time it might take leading up to the final phase of working but that is mainly because of scheduling many entities together. That’s where the great communication comes in and LGCY did a wonderful job on pulling it all together. I absolutely love solar and I have no regrets. The backup battery is amazing!

6 months ago

Reply from LGCY Power

Avene2024, thank you so much for the review. We are so happy to hear that you enjoyed your experience with us. We strive to provide the best for our customers. Thank you for choosing us!

Jun. 17th, 2024

star star star star star

Johnnie Weathersby III

I've been provided with solar through Sunrun since December 2022, and that was established by LGCY Power. I've enjoyed working with their group since day one! I feel like they're very communicative (I still touch base with the original reps who set up my solar every now and then -- shout out to Jac M and Kenny C) and help resolve any issues or questions I have quickly. I appreciated that they were kind and transparent throughout our interactions, but - even more importantly - I don't feel like they try to twist or hide anything. I can openly talk numbers with them, and in the end that really is one of the things that matters most when you invest in solar for your home. I have loved knowing what my electric bill will be each month rather than being anxious about the volatility in rate changes from SDG&E, and LGCY Power helped give me that peace of mind. Priceless, and I'd recommend them to anyone shopping around for solar.

6 months ago

Reply from LGCY Power

Johnnie, we are happy to hear that our solar experts, Jac M and Kenny C, were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!

Jun. 17th, 2024

star star star star star

Alison Read

I live in VALLEJO, CA. And I was just visited by two of the nicest people I could ever hope to meet in California or ANYWHERE. Their names were Ting and Cody and yes, they were trying to sell me SOLAR POWERED EQUIPMENT. But after I told them I rented this home and was moving away from California because it's too expensive to live here, they chatted with me anyway and NOT about solar only but just nice, friendly chit chat about lots of things. If TING and CODY represent this company, and this company is EVEN "HALF AS GOOD" as these two young adults who represent you, then your product must be worth buying! And P.S. THEY DESERVE A RAISE!!!

8 months ago

Reply from LGCY Power

Alison, thank you for taking the time to let us know how thorough and enjoyable your experience was. We are happy to hear of the professionalism of Ting and Cody. Have a great day!

Apr. 19th, 2024

check_circle

Verified Customer

star star star star star

Tracy

It does everything that I was told that it would do so no surprises there. The installation process was was very smooth, Arcadia Solar put the system in and everything went without a hitch. IThe follow up was was pretty good and then my accounts sort of got handed off to Arcadia Solar and that who actually did the installation and got everything hooked up.

2 years ago

Reply from LGCY Power

Tracy, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Michael

Everybody was extremely helpful throughout the entire process. They were able to put the panels where I wanted them.They were the only company that could have panels that work for my power needs. The salesman and the lead I guess the lead technician work is very good at explaining the entire process and kept me informed. Through the whole thing I had no worries or concerns during that installation.

2 years ago

Reply from LGCY Power

Michael, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Briana

My husband was very confident with the value for the product. So far it's been great we haven't had any problems. I don't see any issues, it's been producing power well. It was really easy, they set up a time to come out and install and it was pretty much installed within a day. They have been great about answering all our questions, it's really easy to get a hold of them. There's really not that long of a wait time when I do call in, I've only had to do that like twice now and everything's usually straightened out within 24 hours.

2 years ago

Reply from LGCY Power

Briana, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

check_circle

Verified Customer

star star star star star

Philip Patton Laughlin, NV

The sales staff that game to my home were very professional. They were Mark S. the sales rep, Brandon C. and Trish. They very knowledgeable and actually fun to be with. I highly recommend them and the company. Everything seems to be moving along the holdups on getting the system working is due to NVEnergy and the inspectors from Clark County and not from LGCY Power or the reps.

3 years ago

Reply from LGCY Power

Philip, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

check_circle

Verified Customer

star star star star star

Mary Los Olivos, CA

Lgcy has come through on everything but we are waiting for PG&E’s approval. They have done what they have promised and done it in a timely manner. I am very pleased with them. The salesman that came to my door honored all the covid stuff. He had a mask on and stayed his distant and he explained things very well. I could contact him if I had any additional questions.

3 years ago

Reply from LGCY Power

Mary, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

check_circle

Verified Customer

star star star star star

Katie Davis Thornton, CO

3 years ago

Reply from LGCY Power

Katie, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

star star star star star

Jon Farrer

Dylan, our rep, was great. Very patient and responsive. The company has followed up several times to make sure everything is running smoothly.

4 weeks ago

Reply from LGCY Power

Jon, thanks for choosing us and taking time to provide feedback. Thanks for letting us know what a great job Dylan is doing. We really appreciate your kind words and are grateful for your business.

Dec. 2nd, 2024

star star star_border star_border star_border

Malcolm

The installation took forever, it was very difficult to get them to agree to install what I wanted. Sales were unresponsive. Their subcontractors threatened me with legal action for non-payment before I had been billed by LGCY. Multiple rounds of inspections were needed since small items had been missed or the agent could not identify the system parts to the inspector. Since turn-on the system has worked well.

2 months ago

Reply from LGCY Power

Malcolm, sorry for any inconveniences you've been experiencing. We definitely take your satisfaction seriously. If there are still any unresolved issues or concerns, please call into our customer care team at your earliest convenience with more information. We'll be happy to look into this for you. customerservice@lgcypower.com or call 855-353-4899 opt 3.

Oct. 1st, 2024

star star star star star

Robert Sargeant

They were very polite. Stayed busy constantly. They kept me informed on everything they did. And very pleasant to talk to if I had any questions they would be very friendly answering.

3 months ago

Reply from LGCY Power

Robert, we are glad to hear you have enjoyed our help while going solar! We hope you will follow us on Instagram @lgcypower for our solar hacks that will help you continue to enjoy your solar system! Thanks!

Sep. 16th, 2024

star star star star star

Phred Jenkins

They did an excellent job! Friendly and courteous, they did the job in the time they said and cleaned up beautifully. They kept me well informed about what they were doing and were knowledgeable.

3 months ago

Reply from LGCY Power

Phred, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Sep. 13th, 2024

LGCY Power Reviews

Summary of Reviews