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LGCY Power Reviews

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8.3

Overall Score

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Kendrix Pensacola, FL

Equipment is clean and sleek. There is no extra wires or anything hanging around. There was some delay installing it because of the weather but they came the next day when the sun was shining. All of my questions have been answered in a timely manner. The process is streamlined.

4 years ago

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Reply from LGCY Power

Kendrix, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Brian Beechler

Chris M. was honest, trustworthy, knowledgeable and very easy to work with. The installers and the guys who help coordinate the install were incredible as well. I don’t remember their names, but they were extremely kind and considerate of our property and my wife who works from home.

5 years ago Edited January 10, 2024

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Reply from LGCY Power

Thanks Brian for the great review! We are pleased that you have had an excellent customer experience with LGCY Power. Follow us on instagram at @lgcypower for info on our monthly customer giveaways.

Jan. 22nd, 2021

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Daniel

Overall it has been a good experience. Installation was very smooth. There was a slight time delay since they were very busy with their schedule but once they started, it was a very clean job. The city inspector approved it on the first inspection. They made sure all the questions we had were answered.

5 years ago

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Reply from LGCY Power

We appreciate your 5 star review! We are happy to see that the installation process was smooth for you! For information on Monthly Customer Giveaways of TV's, Yeti Coolers, and Apple Watches follow us on instagram at @lgcypower!

Jan. 22nd, 2021

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Lydia Buswell

They delivered on everything I asked for. They were up front about the process, kept me informed as we went along, everyone involved was super friendly, and I got way more value than I feel I paid for compared to my friends that went with other companies.

5 years ago

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Reply from LGCY Power

Lydia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Jerry

Everything has happened as promised. We’ve had it for many years and had no problems at all. It is very good and simple. The folks have been very helpful telling us what to do if we sell our house and what will happen with the panels.

5 years ago

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Reply from LGCY Power

Jerry, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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diego jimenez

I had my solar panels installed by LGCY Power last year, and the experience has been excellent from start to finish. The team was professional, the installation was smooth, and they handled everything. A year later, my system is performing great, and I’ve seen real savings on my energy bills. Highly recommend LGCY Power to anyone considering solar!

4 months ago

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Reply from LGCY Power

diego, thank you for sharing! We’re glad to hear our team was friendly, respectful and thorough in the way they handled everything. Your feedback means a lot!

Oct. 9th, 2025

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Kenneth Prust

Legacy Solar did an awesome job with our solar setup! The team was super easy to work with, kept us in the loop the whole time, and made the process way less stressful than I thought it would be. The install crew was on time, friendly, and cleaned up when they were done. Everything looks great and started working right away. We’re already seeing our power bill drop, which is exactly what we hoped for. Really glad we chose them — highly recommend if you’re thinking about going solar!

5 months ago

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Reply from LGCY Power

Kenneth, thank you for sharing your experience, we appreciate your feedback. We’re glad our consultant’s expertise and friendly approach met your expectations! Thank you for choosing us. Don't forget to refer us to your family and friends!

Oct. 2nd, 2025

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Merle Fogleman

From day 1, the customer service was Awesome. Since the time of my install, the service and the follow up was 2nd to none. I’m a very happy customer.. Keep up the great work Thank you 😊

4 months ago

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Reply from LGCY Power

Merle, thank you for sharing your experience. Glad to hear our support made a positive difference. We look forward to continuing to serve you! Thank you for choosing LGCY.

Oct. 27th, 2025

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Robert Powell

I really like the app that shows how much battery charge is left as well as your current production and usage. I have had no issues with the panels and they have performed as advertised

4 months ago

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Reply from LGCY Power

Robert, thank you for taking the time to leave a review. We're thrilled to hear that we provided helpful and professional service. Your satisfaction is important to us, and we appreciate your kind words

Oct. 13th, 2025

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shawnpluke@yahoo.com

I have been very happy with the LGCY experience from the originating sale of our system through the installation and now the utilization of our solar system The materials and hardware seem to be toop quality and is providing us with clean energy as was promised. I would highly recommend LGCY to both family and friends!. Shawn Luke

6 months ago

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Reply from LGCY Power

Shawn, thank you for sharing your experience with LGCY Power! We’re thrilled our team could exceed your expectations and appreciate your recommendation.

Aug. 27th, 2025

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Staci Flores

Legacy Power is really easy to work with. Their customer service from sales representatives to after installation assistance is fantastic. I am glad I went through Legacy Power for my Solar Panel System.

1 year ago

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Reply from LGCY Power

Staci, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Jan. 3rd, 2025

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Allen Kent

If you’re going to go solar this is the company to do it with. Everything is done in house. No subcontractors. The customer service is second to none. Megan is great! Unfortunately, the monopolistic power companies with their lobbyists, keep you from actually saving any money.

1 year ago

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Reply from LGCY Power

Allen, thank you for the review! We appreciate and are grateful we are able to serve you! Thank you for choosing LGCY!

Dec. 2nd, 2024

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Roberta

My electric bill has been reduced significantly over the past 2 years of having these solar panels installed on my roof. The app shows me how much energy each panels produces monthly.

1 year ago

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Reply from LGCY Power

Roberta, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Nov. 6th, 2024

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kenneth pless

Customer Review Video

1 year ago

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Reply from LGCY Power

kenneth, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower and don't forget to refer your family and friends!

Oct. 21st, 2024

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Laureen Gollner Oceanside, CA

Not great communicators in regards the numerous steps involved in the process. If I wasn't calling them to see where we are in the process I would have no communication from them at all. Solar panels installed on March 22, 2022, required electrical panel upgrade installed on April 29th, which we didn't find out we needed until the panels were already on the roof, and the panels still are not "turned on"...waiting, waiting, waiting! Not sure if I would have gone through with solar if I was made aware of the lengthy process, lack of communication, the amount of phone calls required on my end to find out why it's taking so long...so far not impressed.

3 years ago

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Reply from LGCY Power

Laureen, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

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Diane D. Melson

The sale to installation was great and timely, but the inspection process took 2 months and seemed like a lot of miss communication between installers and county.

3 years ago Edited January 10, 2024

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Reply from LGCY Power

Diane, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 31st, 2022

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Gregory

LGCY Power has been great entertaining all of my questions. I do not have any issues with the company. It is easy to use. The app is nice. The installation process was quick and easy and they are very professional, although it is a little expensive.

3 years ago

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Reply from LGCY Power

Gregory, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Denny

LGCY Power promised me a rebate for the first year of payments and I still haven't received it, even though I have been calling practically everyday. The equipment is doing well. It is cheaper than paying for the electricity. But during the installation process, they caused damage to my back porch which still hasn't been fixed. I requested them to fix it because the screws went all way through the roof.

3 years ago

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Reply from LGCY Power

Denny, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Tom

The installation process was fine, they put one of the solar panels too close to my roof heating and air conditioning unit and that's going to have to move. The representatives were very friendly, courteous, and quite knowledgeable.

3 years ago

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Reply from LGCY Power

Tom, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Robert

Everything was great. Haven't had any issues since it was installed. Install was excellent. They arrived on time. My service person was very knowledgeable and contacted me about all the updates, when the installation would happen and all of that so we could plan on getting everything in order on time.

3 years ago

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Reply from LGCY Power

Robert, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Mary

It's been very positive so far. It's working as promised doing what they said it would do. Install was very good, guys came and did the work and then they were gone. I didn't even know they were gone.

3 years ago

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Reply from LGCY Power

Mary, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Jeannie

Installation process was smooth, they worked around our work schedule, so they were actually here for two days to accommodate our work schedule. It's not hooked up to where I can actually use it yet. There's always somebody available if I needed something or have a question that could get right back to me.

3 years ago

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Reply from LGCY Power

Jeannie, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

May. 17th, 2022

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Anonymous

I believe that they use some pretty good products and they installed it very very clean. It went pretty smooth, but they aren't done yet so I'll just wait for them to finish up.

3 years ago

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Reply from LGCY Power

Anonymous, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Robert

Quality material. Install went okay, it wasn't LGCY Power it was another company. They very efficiently took care of every question or problem we had. The representative was very very honest and straightforward.

3 years ago

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Reply from LGCY Power

Robert, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Amber

The customer service I got was great, that was amazing. Very personable and understanding and really kind of brought on how everything works. Installation went super quick and fast, it went within two hours.

3 years ago

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Reply from LGCY Power

Amber, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Brandon

LGCY has the best deal and they had faster time frame. They are communicative, they are on time or ahead of schedule and they explained every step of the process before and during the whole process. Smooth and quick.

3 years ago

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Reply from LGCY Power

Brandon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Nick Cross

The install went smooth and the panels work as promised. My only disappointment was from the sells rep. He promised 6 months of free bill coverage and I haven't seen that as of yet. I tried to reach out to him on several occasions and he doesn't reply. I'm not sure if that promotion will come later. Please reach out to me for more details.

3 years ago

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Reply from LGCY Power

Nick, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Apr. 19th, 2022

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David stout

I would have given them 5 stars but I like them to keep working hard to earn the business. It was a slow start to hook everything up but once the permits came in all went smoothly. So far all is good with the system. I wish I could buy a system but for now it’s all good.

3 years ago Edited November 26, 2024

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Reply from LGCY Power

David, We're sorry that this has been your experience. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Irad Ruiz Las Vegas, NV

The scheduling is terrible. The installation took longer than expected. The final inspection was scheduled for a date prior to the install and getting ahold of anyone to ask questions is nearly impossible. I am very disappointed with the whole process to this point

3 years ago

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Reply from LGCY Power

Irad, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Anonymous

I was very happy with the installers. There were no problems. They did the first inspection while I was out of town for vacation. The second person was very knowledgeable and got me up and running. I was happy with that.

4 years ago

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Reply from LGCY Power

Anonymous, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Savannah

So far it is working well. Installation was pretty seamless. I am comfortable with customer service. They’re very responsive and quick to get back with you. You can call them or email them or fax them.

4 years ago

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Reply from LGCY Power

Savannah, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Lisa

I had issue with them during installation. The roof or the ceiling of my house when they were putting up the panels and the sales person said he put in kick it to make it fit, but now it fixed so I'm good. I'm satisfied.

4 years ago

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Reply from LGCY Power

Lisa, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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David

So smooth. Things happened in the time frame that was supposed to. The guys were great that put it in. Very competent. Everything with legacy has been good and I'm quite happy.

4 years ago

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Reply from LGCY Power

David, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Cyrus

It's been a good experience overall, so we look forward to how things are going to work long term with it. Very quick very efficient. Everybody's been very professional and gracious and really haven't had any issues.

4 years ago

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Reply from LGCY Power

Cyrus, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Carlos

The gentleman that came over was very informative. All my panels have been installed. We haven’t had any issues with them. We are waiting for the city. So far the system seems pretty good.

4 years ago

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Reply from LGCY Power

Carlos, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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J

I’ve recommended them to some friends. It was pretty smooth. There were some little hiccups on the day they came but everything went fine. Everything seems to be working fine.

4 years ago

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Reply from LGCY Power

J, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Daniel Smith Orlando, FL

Company representative presented the information and alternatives clearly. He was quickly responsive to follow-up questions. Coordination for installation of the system and inspections was smooth.

4 years ago

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Reply from LGCY Power

Daniel, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Doug Hapeman Davenport, FL

The solar panels were installed in a timely fashion, and all inspections completed. But Titan Solar has yet to turn on the solar panels. We have contacted them twice during the past month, but no response on when the system will be turned on. We have begun payments on the solar loan this month and are still connected to Duke Energy. We are paying our regular Duke Energy bill and the additional solar payment with no solar yet. We are very disappointed with the lack of response from Titan Solar. Please light a fire under their back side and get this system operating.

4 years ago

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Reply from LGCY Power

Doug, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

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KDH Las Vegas, NV

Honestly, just didn't want to go through the comparison shopping deal. Dave was at the right place at the right time, felt comfortable with him, not pushy, answers to our questions were in line with what we already knew.

4 years ago

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Reply from LGCY Power

KDH, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Wes Roy Davenport, FL

Customer service is beyond exemplary--Robert S. was on top of the project, and available consistently almost 24 hours a day until we powered up! Always available for questions as well. SUPERIOR service!!!!

4 years ago

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Reply from LGCY Power

Wes, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Camilla Mesa, AZ

Installation went great. They have been on top of everything and get back to us to make sure everything is fine. We are waiting for the final approve and once it is turned on it is going to be great.

4 years ago

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Reply from LGCY Power

Camilla, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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Barron San Diego, CA

I was a little surprised that the installers showed up easy and were quicker than I was originally led to believe. They told me what they were going to do and they did it and the equipment works well. I am still waiting for my utility company to put in a new fuse box.

4 years ago

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Reply from LGCY Power

Barron, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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James Dallas, TX

LGCY has a positive way sharing information and supporting us. When I ask for help, they are there to help. We had some weather issues that made installation take a little longer but it still went well. It is working.

4 years ago

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Reply from LGCY Power

James, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Timothy Palm Bay, FL

I liked our contact guy. He has been awesome. I would recommend. Installation was great. I thought it was going to be two days and they started early one morning and were done by five.

4 years ago

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Reply from LGCY Power

Timothy, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Brandon Visalia, CA

Everything is perfect. The customer representative that came was really knowledgeable and helped us a lot to make us feel comfortable with LGCY. They answered all my questions.

4 years ago

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Reply from LGCY Power

Brandon, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Patricia Las Vegas, NV

All the equipment is brand new and they were right on track getting it installed. They were quick and professional and efficient. If I have any questions, they are always there.

4 years ago

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Reply from LGCY Power

Patricia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Tony Chula Vista, CA

Definitely recommend even though I did have a problem with the installer not returning my phone calls, but they aren’t legacy and legacy has been helping me with me issues with them.

4 years ago

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Reply from LGCY Power

Tony, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Stephen New Port Richey, FL

Sales staff is very responsive and they still check in with me to make sure everything is going well. I am happy with their customer support. They respond quickly. There have been a couple of issues but it has been cleared up and resolved well.

4 years ago

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Reply from LGCY Power

Stephen, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Deborah A. Todd Southborough, MA

They were very efficient in the installation and kept me aware of what will happen when. I also love their online portal which shows me the production of my system on a daily basis by hour.

5 years ago

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Reply from LGCY Power

Thank you Deborah for the 5 star review! We are happy to see that you have had a great experience with LGCY Power. Please follow us on instagram at @lgcypower for information on our Monthly Customer Appreciation Giveaways!

Jan. 22nd, 2021

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Review Source

star star star star star

_VEN0M_

Getting solar through them was simple, informative, and surprisingly flexible. Getting solar installed is a long process, but feeling comfortable and excited to move forward at all isn’t easy. Lots of questions and apprehensions. Luckily, our LGCY rep helped to make things as clear as possible. Thanks Joel!

5 months ago

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Reply from LGCY Power

_VEN0M_, thank you for your kind words. We're thrilled to hear you had a fantastic experience with Joel. They strive to provide knowledgeable and personable service.

Sep. 25th, 2025