LGCY Power: Read 777 User Reviews From Real Homeowners

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Ozzie Alvarez

Easy system to understand how it works. Easy access and Great app to see solar daily, weekly, monthly, yearly. Slim very happy with my solar experience with LGCY.

2 months ago

Reply from LGCY Power

Ozzie, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Sep. 3rd, 2024

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Chad Brase

The install crew was fine. They were polite and worked hard. But they were here on a 96 degree day and they struggled like anyone would. There were 2 areas that were damaged on the siding and the soffit where ladders were placed against the house. They did a good job cleaning up however.

2 months ago

Reply from LGCY Power

Hi, Chad. Thank you for taking the time to leave your feedback. We are grateful for your patience and understanding. We apologize for any troubles you have experienced. If you haven't already, feel free to reach out to our customer care team and provide them with any information you deem necessary at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com.

Aug. 29th, 2024

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Jessica Lee

The installers arrived at the end of the window but they started work promptly. They were considerate and professional. They got a lot done in 1 day considering they were short a man.

2 months ago

Reply from LGCY Power

Jessica, thanks for taking the time to leave us a good review. We are happy to know you have had a great experience with our company. Thank you for choosing LGCY. We hope you enjoy your system!

Aug. 13th, 2024

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Drew Hoffmann

Honesty, strait forward. Everything they said was true. Pricing is competitive. Worked with me, didn’t rush. Install went great. Communication is great.

1 month ago

Reply from LGCY Power

Drew, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Sep. 13th, 2024

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Steven Baldwin

Couldn't be happier with our experience. I recommend solar panels to my friends and family every chance I get because of how great our experience was.

1 month ago

Reply from LGCY Power

Steven, we are so glad to hear that your experience with LGCY Power was a success! We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Sep. 11th, 2024

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Johnice

The installation was very professional, efficient and secure. It didn't look like anything was installed, wires were hidden so that made it look nice. After installation cleanup was done.

2 months ago

Reply from LGCY Power

Johnice, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Aug. 15th, 2024

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Amy Jensen

We’ve had solar for a year and a half now. No complaints! We put off getting solar for a while but I’m glad we made the leap when we did. We saved a lot of money in the long run. LGCY was great in helping us get set up. They were very informative and listened to any concerns or questions we had without being pushy.

4 months ago

Reply from LGCY Power

Amy, we're grateful to hear of the professionalism from our whole team. Thank you for taking the time to leave us review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!

Jun. 27th, 2024

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Brenda Williams

The crew needs a trencher or rent a trencher. The poor crew hand dug the long trench from the barn to my house. It took all day and none of the solar part got done that day. If it wouldn’t have rain right before they came it probably would’ve taken them two days. I felt so sorry for them. Surely a small trencher or rent would have been cheaper than paying 4 guys to hand dig a trench. The crew was friendly but spoke very little English but we managed to communicate.

4 months ago

Reply from LGCY Power

Brenda, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Jun. 19th, 2024

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Zene “Zen” Orr

The install crew arrived an hour early to begin their work, but not necessarily a bad thing for us as someone was already home. The person who worked on our breaker box was thorough and let us know that not everything was properly labeled.

4 months ago

Reply from LGCY Power

Zene, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jun. 17th, 2024

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Legacy solar

They completed the installation even though there was a delay in the solar panels being delivered. Also, explanation of how system functioned and that there was an inspection process of the system from city and Ameren. All work completed on the installation on the same day.

5 months ago

Reply from LGCY Power

Thank you for taking the time to let us know what a great job we're doing, we really appreciate it!

May. 30th, 2024

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jerrie manning

They were on time and very polite. Worked hard all day. They had to return to Reno for something they needed. This is a lengthy drive. They returned and finished the job even though it was much later that day. I appreciate the integrity in their promise to return and finish. Very professional.

5 months ago

Reply from LGCY Power

jerrie, thank you for taking the time to let us know how attentive and dedicated the team was to getting your job done. We appreciate your feedback. Please follow us on Instagram @LGCYPower for solar information and hacks.

May. 23rd, 2024

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Jenny Rentschler

The installers were amazing. They were very polite and friendly and did a great job. Very meticulous very particular and overall did a wonderful job. We couldn’t say enough about them. They should be commended for their work. We were very impressed.

5 months ago

Reply from LGCY Power

Jenny, thank you for taking the time to let us know what a great job our team has done. We'll be sure to pass that along. Thank you for your business and choosing LGCY for your solar power needs!

May. 23rd, 2024

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MIGUEL F DEL RIO

Leasing with legacy has been very rewarding. During the sale I was promised a $1,000 Costco gift card but it never happened. When I called to inquire about the gift card I was told he had left tge company. The installation went very well and there has not been any system issues Very happy overall

3 months ago

Reply from LGCY Power

Miguel, thank you for choosing us and taking time to provide feedback. Thank you for letting us know of your overall satisfaction. We regret to hear of any issues that have occurred with your sales rep. If you have any further questions, please take a moment to reach out to our customer care team at 855-353-4899 or customerservice@lgcypower.com.

Jul. 31st, 2024

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Alicia Brookshire

So happy we got solar from Legacy. From beginning to end, they were so easy to deal with and had amazing customer service. Our area has terrible WiFi and the tech support helped us to get the best possible outcome. Having solar is saving us a ton on our power bills!

3 months ago

Reply from LGCY Power

Alicia, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jul. 12th, 2024

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Barbara Steffens

They were great. The weather was iffy all day. Threatening rain in the morning with actual brief rain showers durning the afternoon. They were forced to stop during the showers but as soon as they could after the shower they completed the installation. Jesse was a great crew chief. He kept me informed and explained how to turn the system on once the final inspections were complete. I was very pleased with them and happy that I chose LGCY power.

6 months ago

Reply from LGCY Power

Barbara, thank you for taking the time to let us know how attentive Jesse was. We appreciate your feedback. Please follow us on Instagram @LGCYPower for solar information and hacks.

Apr. 30th, 2024

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Verified Customer

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Erin

I talked with Jackson at LGCY Power and he was absolutely fantastic. It is very easy to use. The installation process was very smooth and very easy, which was great. I really appreciate all the things that they've done for us and we're very happy to be solar efficient.

2 years ago

Reply from LGCY Power

Erin, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Robert

LGCY Power works great. When I called, they provided all the paperwork within a minute. The installation process was really smooth. The guys work really hard to help you. We had problems with the city inspectors not wanting to come out and the foreman took care of it.

2 years ago

Reply from LGCY Power

Robert, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Dwayne

We haven't gotten approval to turn them on. Install was great and finished on time. Very easy to get hold of and very very good at communicating with me about what they were doing. They were able to give me good presentation on what products were and show me how it fits on the house.

2 years ago

Reply from LGCY Power

Dwayne, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Lizette

They're not done yet with install, but so far it's been okay. It's been over a month now and we still don't have the panels on the roofs capacitor thing because it is on the side of the house but it's not hooked up. Really helpful at first. It's been like they're telling me the truth about everything.

2 years ago

Reply from LGCY Power

Lizette, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Angela

Adam, our sales guy, has been absolutely wonderful. He helped us out when we had issues, we would definitely recommend them. Newer technology. It was seamless there was no issues at all. We have gotten several other quotes from other companies and legacy seems to be the the best overall value.

2 years ago

Reply from LGCY Power

Angela, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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William

They promised a lot and they said they'd be there every step of the way, but when different things were happening and it was not the reality of what happened. Install was fine. Overall it went fine but the ammount of presence they romised was not accurate.

2 years ago

Reply from LGCY Power

William, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Jillian Ambrose Winter Garden, FL

Communication was amazing until after the panels were installed. After installation, it was zero communication. I'm still trying to get answers on how to turn on my system but I'm not getting a complete response. I've already made 1 payment and I don't even know if the system is on.

2 years ago

Reply from LGCY Power

Jillian, We are happy to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. We have a member of our Account Management Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 10th, 2022

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Verified Customer

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Ken

They follow up. I have not yet completed the process to turn on the panels and they followed up and walked through the steps of how to make that happen. Well it's still early to tell, but so far the equipment has worked very well.

2 years ago

Reply from LGCY Power

Ken, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Bryan

Legacy is a good company, very good support. Our sales rep was there for us to call in and ask questions. Considering I had eighty nine dollar power bill this month I say those panels work just fine. Installation was fine, it was done in basically a day and a half, so it's very quick and professional.

2 years ago

Reply from LGCY Power

Bryan, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Anonymous

When they installed it, they turned off the hot water and it couldn’t get it turned back on for about a week and I need to speak to someone about the rebate as it is not what the salesperson said but so far the system is working good.

2 years ago

Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Tim and Cheryl Hoenig Buckeye, AZ

They were efficient and knowledgeable. But the main reason by far is their salesman, Mark. We were contacted by many, many solar salespeople but it was Mark's compassion when our family was going through a medical crisis that made us call him when we decided to go with solar.,

3 years ago

Reply from LGCY Power

Tim and Cheryl, we are so glad to hear about your experience with LGCY Power and that Mark was so outstanding. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Kathleen Loughlin Henderson, NV

My sales rep, Quinn F., was OUTSTANDING. Quinn was informative, but not pushy. He was thorough, thoughtful and patient with me throughout this entire process. Thanks to Quinn's knowledge & follow-through, I decided to purchase solar panels for my home; he's the best!

3 years ago

Reply from LGCY Power

Kathleen, we are so glad to hear about your experience with LGCY Power and that Quinn was so outstanding. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Terry L Hudspeth Las Vegas, NV

Because Brandon and Trish told me what it was going to take to get what I needed, how the process goes for installation stayed on top of everything , kept me informed of what was next. There was NO SUPRIZES! Nothing what a smooth process. Brandon and Trish C. are the best!!!

3 years ago

Reply from LGCY Power

Terry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Justin Apopka, FL

The cost benefit analysis was really usefully planning my new home. Everything went well. They barely needed me there to get it installed. I like that I am able to monitor the app and watch how much my solar panels generate. I have seen my bill go down significantly.

3 years ago

Reply from LGCY Power

Justin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 6th, 2021

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Verified Customer

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Jeffery Georgetown, TX

This is the best product on the market. I met with one their representatives and they explained the difference between them and other companies. Overall most everybody was really pleasant though sometimes people didn’t know my project fully.

3 years ago

Reply from LGCY Power

Jeffery, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Verified Customer

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Lorraine Auburn, CA

Somebody always answers my phone calls and thoroughly explains the process. The installation of the solar panels went really well. I also had an electrical upgrade so it took a little longer but otherwise it was fine. It seems to be doing its job. My bill is only eighty five dollars a month which is the lowest it could be.

3 years ago

Reply from LGCY Power

Lorraine, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Anonymous Leesburg, VA

It turned out to be beneficial as far as cost and savings. It seems to be working great. They are easy to reach and always responsive to questions. They were quick to have it installed. I didn’t even notice them here. Before I knew it they were done.

3 years ago

Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Amanda Las Vegas, NV

Job well done. Preparation for length of time to complete the project would have been appreciated. After installation it still took nearly a month for final inspection. Also prepping home owners to move vehicles on day of install if they are parked in driveway would have been nice. We were instructed nobody needed to be home but vehicles needed to be moved.

3 years ago

Reply from LGCY Power

Amanda, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Kendrix Pensacola, FL

Equipment is clean and sleek. There is no extra wires or anything hanging around. There was some delay installing it because of the weather but they came the next day when the sun was shining. All of my questions have been answered in a timely manner. The process is streamlined.

3 years ago

Reply from LGCY Power

Kendrix, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Brian Beechler

Chris M. was honest, trustworthy, knowledgeable and very easy to work with. The installers and the guys who help coordinate the install were incredible as well. I don’t remember their names, but they were extremely kind and considerate of our property and my wife who works from home.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Thanks Brian for the great review! We are pleased that you have had an excellent customer experience with LGCY Power. Follow us on instagram at @lgcypower for info on our monthly customer giveaways.

Jan. 22nd, 2021

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Verified Customer

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Daniel

Overall it has been a good experience. Installation was very smooth. There was a slight time delay since they were very busy with their schedule but once they started, it was a very clean job. The city inspector approved it on the first inspection. They made sure all the questions we had were answered.

3 years ago

Reply from LGCY Power

We appreciate your 5 star review! We are happy to see that the installation process was smooth for you! For information on Monthly Customer Giveaways of TV's, Yeti Coolers, and Apple Watches follow us on instagram at @lgcypower!

Jan. 22nd, 2021

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Verified Customer

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Lydia Buswell

They delivered on everything I asked for. They were up front about the process, kept me informed as we went along, everyone involved was super friendly, and I got way more value than I feel I paid for compared to my friends that went with other companies.

3 years ago

Reply from LGCY Power

Lydia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Jerry

Everything has happened as promised. We’ve had it for many years and had no problems at all. It is very good and simple. The folks have been very helpful telling us what to do if we sell our house and what will happen with the panels.

3 years ago

Reply from LGCY Power

Jerry, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Markis Wilson

There was nothing not to like.They did a great job very professional very quick and all around good groupspostman

1 month ago

Reply from LGCY Power

Markis, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Sep. 20th, 2024

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Dick Hamilton

I don't the way the panels were installed. I sent a picture to the person who came to our house and have not heard a response as of yet. I am not happy and will not allow the system to be turned on until this problem is solved. The panels were not installed in the configuration that was presented to me.

1 month ago

Reply from LGCY Power

Dick, we are sorry to hear this has been your experience while going solar. We would love to help you get any issues resolved and will do so if you will reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3 with more information. One of our customer care representatives will be happy to look into this for you.

Sep. 16th, 2024

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Larry Garot

Very professional and friendly. Answered any questions and gave walk through of system when completed .

1 month ago

Reply from LGCY Power

Larry, we are so glad to hear that your experience with LGCY Power was a success! Please follow us on Instagram @lgcypower!

Sep. 10th, 2024

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Narayan Sidarth

Really great installation service. The legacy solar walked us through the tax credits before we signed the papers. The representatives also helped answer our questions about consumption and usage for our home after installation. After an year of installation, when we expressed concerns with the solar being installed too close to the AC unit, the company came out to reinstall a couple of panels farther away from the AC unit on the roof for no charge. I value and appreciate their service & recommend this company for your home solar project. So far , the panels have been functioning great, working as promised, giving us a reduction in the energy bills every month - most importantly going green on the energy consumption & save our planet in our smallest possible way

6 months ago

Reply from LGCY Power

Narayan, thank you for the review! We appreciate and are grateful we are able to serve you!

May. 6th, 2024

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Kim

They did a great job they worked hard in the heat comunicated with me cleaned up there mess. They were polite and helpful

2 months ago

Reply from LGCY Power

Kim, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower

Sep. 5th, 2024

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Lakeisha Jones

My install was great. The 3 guys that came out were fantastic. They kept me informed of what they were doing and got everything done in no time.

2 months ago

Reply from LGCY Power

Lakeisha, we are so glad to hear about your positive experience with LGCY Power. We always strive to make sure that everybody has an excellent experience with us. Please follow us on Instagram @lgcypower!

Aug. 30th, 2024

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chuck kinkelar

It has been a Nightmare, for the last 4 months and our solar still not hooked up. No communication, And then the emern guy told us we're lucky if within five years, the stuff's not working or the company goes out of business.

2 months ago

Reply from LGCY Power

chuck, we apologize for the lack of communication and any inconveniences this may have caused. We would love to help straighten things out if you would reach out to our customer care team with more information at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com.

Aug. 29th, 2024

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Verified Customer

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William Hughes

Legacy power was extremely helpful and knowledgeable when deciding whether to purchase solar power and their advice was right on target!

2 months ago

Reply from LGCY Power

William, thanks for taking the time to leave us a good review. We are happy to know you have had such a great experience with our company. We will be happy to pass this on to the team!

Aug. 22nd, 2024

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James Talamantes

Very satisfied with the service that LGCY Power has provided. This was a big investment and it has proven to be worth it. Thank you!

1 month ago

Reply from LGCY Power

James, we are so glad to hear about your fast and efficient experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Sep. 12th, 2024

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Lois Patterson

Love our solar. The guys that put it in for us were polite and very fast. Dealing with customer service has been easy. The savings has been awesome. Thank you!!

3 months ago

Reply from LGCY Power

Lois, thank you for taking the time to leave us a good review! We are glad to hear you are having a great experience on your decision going solar. Follow us on Instagram and don't forget to refer us to your family and friends.

Jul. 31st, 2024

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matt lindstrom

I disliked that the power was shut off first thing. I understand that the solar has to be tied into the main power but I have 2 dogs in the house and my daughter was trying to get ready for work when the power was shut off.

3 months ago

Reply from LGCY Power

matt, we are sorry to hear of this inconvenience. We do appreciate your patience and understanding on the matter. We are also grateful for your business and the time you took to leave us a review. Enjoy your system!

Jul. 31st, 2024

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Julien Bueno

3 months ago

Reply from LGCY Power

Julien, we are elated to hear of your superb experience with LGCY Power and appreciate you taking the time to leave us a video. We are grateful for your business. Thank you for choosing us!

Jul. 31st, 2024

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