LGCY Power: Read 886 User Reviews From Real Homeowners

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Verified Customer

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Kelvin Kyle, TX

The solar panels are not too big and they look good on my roof. Overall the process has been exceptional. All the feedback and follow ups and the whole process has been easy.

4 years ago

Reply from LGCY Power

Kelvin, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Arlene Stockton, CA

It was free. Everybody is nice and friendly. They took their time to explain things to me so they made sense. It has been wonderful and not broken down yet.

4 years ago

Reply from LGCY Power

Arlene, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Michael Wright La Mesa, CA

Very professional company and employees. Walked us through every step of the way. Was present and or checked in on the progress during the days of installation.

4 years ago

Reply from LGCY Power

Michael, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Justin Parker El Dorado Hills, CA

I was lied to and promised delivery of a complete solar system. During installation, components were mounted in an area I explicitly confirmed with the PM I did not want disturbed. Upon completion of the installation, I was told someone would contact me to perform an inspection and get it online with PG&E. After 3 weeks of no follow up, I reached out to have the sales representative, Brett fail to return my call and email my wife to say the gateway was on backorder. Absolutely unacceptable to blatantly lie to a customer for the sale. I asked specifically if all components were available and Brent said yes. The fact he is now dodging my calls (I have called him asking for a status update, no return call) further bolsters the fact he is a man of little integrity. I am deeply disappointed in this entire process involving SunRun solar and those affiliated with them. In addition to the previous comments, the crew left cigarette butts in front of my house and did a sloppy job with regard to drilling/sealing my stucco. The conduit also remains unpainted, which I was told would be addressed. This process and the companies responsible are built on nothing but lies.

4 years ago

Reply from LGCY Power

Justin, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with more further information here shortly.

May. 6th, 2021

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Verified Customer

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Tonya San Diego, CA

They installed the solar on my roof in February. Today is April 15th and I still have not heard from anyone on when they will have these panels up and running. It took them from Feb to April and several complaints before the finally patched up all the holes in my ceiling the put inside my unit.

4 years ago

Reply from LGCY Power

Tonya, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

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Verified Customer

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Julie Hobart San Angelo, TX

The members of this company that I dealt with did not always explain things clearly, and also did not inform me the price would go up if I didnt pay a lump sum in the first year. On top of that every bit of the process either started late or was drug out an extended period of time. The sales person was over an hour late for the first meeting without a courtesy call to let me know. The tardiness continued throughout the process. In addition, they installed a new breaker box *said mine was old and too small. They hooked my ac up to a breaker that was too small. It kept tripping the breaker. The ac repairman and the electrician I had to hire both said the breaker should be a double 30 not a double 20. I paid well over a thousand dollars for the new box and I expect someone to pay for the correct breaker.

4 years ago

Reply from LGCY Power

Julie, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

May. 26th, 2021

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Verified Customer

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Peter Rocklin, CA

They were able to install it a little sooner than expected and that was good. It looks nice and clean. They did have to come a couple of times to inspect because they didn’t get it right the first time.

4 years ago

Reply from LGCY Power

Peter, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Anthony Fort Worth, TX

All of our questions have been answered and they are very open with us. They were here very quickly and it was all done professionally. It is going to work out good.

4 years ago

Reply from LGCY Power

Anthony, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Chris Culbreth Phoenix, AZ

Hard to deal with especially when you're not planning on keeping the house forever there's all kind of loopholes where they want to keep you tied into the contract when they know you're trying to sell and move they just make it very difficult research the company very very well before you sign anything and have an attorney look at what you're signing because they do not give you a copy they say they're going to mail you a copy but they never do

5 years ago

Reply from LGCY Power

Chris, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 1st, 2021

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Verified Customer

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Mark

So far it has been perfect. Support walked me through the whole experience step by step and answered all my questions. It was wonderful, very professional.

5 years ago

Reply from LGCY Power

Mark, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Sandy

Trying to figure out the statements between PG&E and Legacy Power at first is confusing but we haven’t had any trouble and it is all good. The website is working better.

5 years ago

Reply from LGCY Power

Sandy, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Mickie Petrey

This company is one of the best. Great quality equipment, very durable, and all around great system. The people who work for them are very polite and know exactly what they’re doing. Very helpful and answered any and all questions we had. I would recommend this company and their equipment.

10 months ago

Reply from LGCY Power

Mickie, thank you for taking the time to let us know how thorough and enjoyable your experience was. Thank you for choosing us! Enjoy your system.

Apr. 24th, 2025

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Michelle Andersen

From beginning to end, LGCY was very attentive and thorough, helping us get approved for solar through their provider. We've had an amazing experience with these panels. Based on our usage, LGCY accurately advised us how many panels to place on our house. Our bill is affordable and less than our average was with Edison. We havent had an Edison bill since! LGCY has also checked on us several times to make sure we are happy since our install 2 years ago. Thanks LGCY!

1 year ago

Reply from LGCY Power

Michelle, thank you for reaching out with your feedback to let us know that our team took such great care of you. We value and appreciate your business. Thank you for choosing to go solar with us!

Dec. 6th, 2024

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Phred Jenkins

These folks were the best! I had previous offers that were WAY too much money, had no options, and insisted I either cut down my trees or pit panels on the roof of my 200 year old house! From the start their rep listened to what I had in mind and was agreeable to a ground panel. They made a plan, assessed the impact, arranged for the installation, and were great to work with! I have not had an electric bill in several months, now!

1 year ago Edited June 18, 2025

Reply from LGCY Power

Phred, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Sep. 13th, 2024

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Jarrod Miller

Crew from Valoer who performed the install was very courteous and professional, they let us know every day they were working and when they were leaving. The install ran a little slow due to weather and storms, and the crew worked beyond expectations to get the work done, coming back on the evening and weekend to get the job done. Looking forward to the system being certified and enabled very soon! They got

1 year ago

Reply from LGCY Power

Jarrod, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Aug. 27th, 2024

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Debbie Gerlach

There were only 2 and neither spoke English very well so was rater difficult to converse with them. The work they did was good and they seemed efficient but we had questions and needed to make sure they didn't turn off power without notifying us because of my oxygen. What they did was very good but someone that was fluent in English should have been on site as well. As for dealing with LGCY that leaves alot to be desired. Your office personel did not identify herself or her company when communicating with me. I actually had to ask who sent me a text. I was not notified that I was going to have 2 different deliveries so I would have time to decide where to put a 2000lb pallet so I told semi driver just to put where my husband parks. Very poor communication with LGCY.

1 year ago

Reply from LGCY Power

Debbie, we are grateful for your input to help us aim for a seamless customer experience. We appreciate your willingness to take the time to leave a review. We are happy to hear the installation went well. We are grateful for your business and are appreciative that you chose us. Enjoy your system.

Aug. 27th, 2024

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Jeanne Turner

The solar power installation was quick and well positioned on the house roof for optimal sun capture. The customer service unit was very helpful in the first few months while I was adapting to the reports and usage cycles. My house value has increased with the addition of solar energy. I am very happy with my investment with Legacy Power. Mrs Jeanne T.

1 year ago

Reply from LGCY Power

Jeanne, thank you for your kind words and taking the time to leave us such a great review. We are truly appreciative of and grateful for you! Thank you for choosing LGCY!

Aug. 22nd, 2024

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Verified Customer

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Alex Campas

Can’t say enough about LGCY Solar Paneling … enjoying today’s savings in electric and more today than ever . The costs of energy today has been rising annually . The install btw was fast and efficient… I think the only negative thing I could say is that I should’ve gotten a few more panels to cover my Electric car we getting ready to purchase .

1 year ago

Reply from LGCY Power

Alex, we are so glad to hear that your experience with LGCY Power was so successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower! If you have any further inquiries about additional panels, please feel free to reach out to our customer care team at customerservice@lgcypower.com or call 855-353-4899 opt 3.

Jul. 31st, 2024

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Staci Rittmeier

I have had my solar panels for over a year now and I am well pleased with the savings I am receiving. I do get less savings in the winter but that is understandable because of how short the days are and less direct sunlight. During peak months I get no actual electricity bill because of how much power my panels are generating and I love it. I would definitely recommend Legacy Power to anyone who is looking to get solar panels installed. The process took a little while, due to weather (winter) and city inspection but well worth it I believe.

1 year ago

Reply from LGCY Power

Staci, we are happy to hear that our solar experts were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!

Jul. 16th, 2024

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Will Spencer (MotoSloth)

I couldn't be happier with my decision to choose Legacy Solar. After extensive research into many solar companies, Legacy Solar stood out with their high ratings and excellent reputation. From start to finish, they were a pleasure to work with, providing exceptional support both during and after the installation. Now, two years later, I am still thrilled with my solar system and the ongoing support Legacy Solar provides. Highly recommend!

1 year ago

Reply from LGCY Power

Will, we are content to hear that we were able to help you out while going solar. Thank you for taking the time to share your experience! Thank you for choosing to go solar with us!

Jun. 27th, 2024

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Barbara Steffens

They were great. The weather was iffy all day. Threatening rain in the morning with actual brief rain showers durning the afternoon. They were forced to stop during the showers but as soon as they could after the shower they completed the installation. Jesse was a great crew chief. He kept me informed and explained how to turn the system on once the final inspections were complete. I was very pleased with them and happy that I chose LGCY power.

1 year ago

Reply from LGCY Power

Barbara, thank you for taking the time to let us know how attentive Jesse was. We appreciate your feedback. Please follow us on Instagram @LGCYPower for solar information and hacks.

Apr. 30th, 2024

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Verified Customer

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Caleb H DeSoto, TX

LGCY was the company that handled all of the installation and processing for the solar. Sunnova handled the financing and contract side of things. LGCY came knocking on my door just like all other solar companies do to try and get your business. I had been researching solar for awhile, so I knew what to expect and what to look for. Salesman for LGCY was excellent, knew his stuff, took his time, answered all my questions, and followed through with everything he said he was going to do. My purchase was probably on the higher side when it comes to a 16.4 kW system, but I knew I was not going to find a better sales person who would take care of me. In addition, LGCY pays the first 6 months of your solar bill, so that was a plus. From contract signing to install was about 4 weeks. Install was frustrating because LGCY installers stepped through my ceiling while in the attic. Brand new house too, and they damaged it. LGCY did handle the repairs, but it took some time. At time of writing review I am still waiting for the system to be turned on, waiting on city inspection. Has been 3 weeks since install and no generation yet. Overall, I would recommend LGCY and Sunnova, but rating 4 stars due to the lack of carefulness from the install crew.

3 years ago

Reply from LGCY Power

Caleb, thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback with our installation team. Make sure to follow us on Instagram @lgcypower!

Feb. 8th, 2023

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Verified Customer

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Molly Taylor Arlington, TX

We had some hiccups with LEGACY at the beginning of our process which were very frustrating, but I started dealing with an employee named Taylor D and I can’t say enough good things about her. She completely changed my experience. She made some phone calls, get me up to date and was able to get me hooked up with Nick S. Nick was amazing. He got things moving quickly and when I have a question about anything he is still there for me. That is GREAT customer service and very appreciated. I hope Taylor and Nick are rewarded by this company for the excellent job they did for our family.

3 years ago

Reply from LGCY Power

Molly! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 5th, 2022

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Gary Vincent Las Vegas, NV

LGCY (now Arcadia) made the process of signing up for solar easy and straightforward. Sonya and her team were super friendly and helpful, and they took care of everything (submitting HOA docs, scheduling inspections with the county and utility, etc.). My only critique would be that I wished they would communicate more clearly where in the process things stood. There are quite a few steps and if you've never been through it before you may be confused what is supposed to happen and when.

3 years ago

Reply from LGCY Power

Gary, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 27th, 2022

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Brandy Kemp, TX

11/10!! The install crew did such a good job!! Our salesman Hunter (Hunter the solar guy) was so kind/respectful to our family/dogs! After a few months I had to give him a call he was there within 30 mins and answered all of our questions with no b.s and happy to call him a friend now! He even brought pizza for us/the install team along with Lgcy hat for my son Love my experience

3 years ago

Reply from LGCY Power

Brandy! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 23rd, 2022

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Verified Customer

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Mabel M Rivas

We've had a great experience with this company. They resolve issues quickly.

4 months ago

Reply from LGCY Power

Mabel, thank you for sharing this thoughtful feedback. We’re glad to hear all resolutions were promptly addressed. We appreciate your kind words and look forward to serving you again.

Oct. 7th, 2025

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Yusuf Husain

Shawna and the LGCY Power team made the transition to solar energy seamless. They were there at every step to ensure my satisfaction, compliance with neighborhood rules and local laws, and with applying for federal and state tax-credits. I have seen my energy bill lowered consistently, and the SREC credits earned have been a welcomed quarterly allowance. I’d recommend if you are thinking about solar, to work with LGCY Power.

11 months ago

Reply from LGCY Power

Yusuf, we are happy to hear that Shawna and our team did such a fine job of taking care of you. Thank you for taking the time to share your solar experience! Thank you for choosing to go solar with us!

Mar. 6th, 2025

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Idia O.

Lgcy power is a company dedicated to solar energy and its customers. They have been nothing but great to work with!

3 months ago

Reply from LGCY Power

Idia, thank you for sharing this feedback. We’re glad to hear our team has been helpful and easy to work with, and we appreciate your trust in our solar services. If there’s anything else we can do to support you, please let us know.

Nov. 17th, 2025

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Verified Customer

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Michael Reed

Legacy saved us a lot of money in the first year with the tax rebate and lower payments, now the savings are marginal

8 months ago

Reply from LGCY Power

Michael, thank you so much for the positive review. We love seeing that our customers have had great experiences. Thank you for your business and choosing LGCY Power!

Jun. 12th, 2025

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thomas and jennifer Johnson

The installation was done to our expectations. Our solar rep, Sandra was really professional. She was detailed and answered all our questions from the first meeting that motivated us to sign up immediately for the service. All the installers for the job were well trained and they completed the installation very quickly. We would definitely use your company again in the near future for other solar panel installations as well as refer your company and sandra to our friends and relatives if they required solar panels as well in the future. We have spoken to other solar companies before talking to your company and found your company has the best trained personnel across the board in customer service and after service issues. Five stars to your company. T. Johnson J.Johnson

1 year ago

Reply from LGCY Power

thomas and jennifer Johnson, thank you for choosing LGCY and taking time to provide your thorough feedback. We really appreciate your kind words and are grateful for your business.

Sep. 16th, 2024

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Narayan Sidarth

Really great installation service. The legacy solar walked us through the tax credits before we signed the papers. The representatives also helped answer our questions about consumption and usage for our home after installation. After an year of installation, when we expressed concerns with the solar being installed too close to the AC unit, the company came out to reinstall a couple of panels farther away from the AC unit on the roof for no charge. I value and appreciate their service & recommend this company for your home solar project. So far , the panels have been functioning great, working as promised, giving us a reduction in the energy bills every month - most importantly going green on the energy consumption & save our planet in our smallest possible way

1 year ago

Reply from LGCY Power

Narayan, thank you for the review! We appreciate and are grateful we are able to serve you!

May. 6th, 2024

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Ralph Schneider

We were kept well informed in every step of the process. LGCY took care of everything and made it easy. We got what we were promised.

4 months ago

Reply from LGCY Power

Ralph, thank you for the wonderful feedback. Delighted to hear our crew’s professionalism, friendliness and thoroughness made your experience a pleasure.

Oct. 27th, 2025

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Pat DeCapp

my installation was the end of May 2025. It’s August 2025 and I finally passed Ameren inspection. I still have four panels that are reporting errors. I can’t seem to get this issue addressed by anybody at Legacy. I’m extremely disappointed in the service. They have provided after installation. They want to do a final walk-through in three weeks, but I still have four panels that are reporting a microinverter error. And they don’t seem to want to come out and fix that issue. I’m extremely disappointed in the customer service that Brooke has provided. I have to admit that the frustration I feel over the whole process is warranted. customer service on a scale from 0 to 10 equal zero Responsiveness to questions again a zero I can’t rate a value for money because it isn’t fully operational so I would give that another zero Trustworthiness of company again, a zero I don’t know how much I’m actually saving because not all of my panels are operational. I have four panels out of 24 that are not working properly and are giving errors. I can’t get anybody out to look at them or fix them so I have to give them another zero My frustration level at this point in the process is extremely high.

6 months ago

Reply from LGCY Power

Pat, thank you for your feedback. We're sorry to hear about your experience with the panel issue and the delay in addressing it. It’s understandable how frustrating this must be, especially given the impact on your energy production and costs. To address your concerns further, we recommend contacting our office directly to discuss your situation in detail and explore potential resolutions. Please reach out at your earliest convenience at 855-353-4899 or customerservice@lgcypower.com.

Aug. 12th, 2025

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Verified Customer

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Nicole Castillejos Sun City, CA

The process has been very slow. I signed months ago and the installation is still incomplete. As we head into the summer months, my bills are higher, which was a main purpose in switching to solar.

3 years ago

Reply from LGCY Power

Nicole, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 16th, 2022

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Verified Customer

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Steve Corey Mojave, CA

Jake R was exceptional in his presentation, answering all of my questions and he was extremely helpful and knowledgeable.

3 years ago

Reply from LGCY Power

Steve! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Verified Customer

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Leann Haugen Roseville, CA

Sales was great, install was quick, waited for permits etc. Had to ask if system was activated and now what? I'm not sure about billing, etc, but you already want my feed back

3 years ago

Reply from LGCY Power

Leann, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Jun. 9th, 2022

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Verified Customer

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Uesin Kim Escondido, CA

Tyler was great at first but when he made the mistake of not getting the approval from the HOA for the solar install (we got a cease and desist from the HOA which was embarrassing), he was very hard to reach (no response) and even when I got a hold of him on the phone, he was very defensive and was not taking responsibility. I had to reach out to his direct manager and have a conversation with him and then we were able to get the project moving again. It was really disappointing to see him not own up to what he did and I had to chase him down to push the project through.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Hi Uesin! We are so sorry to hear about that. We strive to teach our sales representatives to always be respectful. Local leadership has been informed. As well as additional training will be provided.

Jun. 7th, 2022

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Verified Customer

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Fred Brannan Fort Worth, TX

Lack of communication thru the process. I had to reach out every step of the way to find out what's next. Also, still waiting on the coverage of the first three months payments that the sales rep promised

3 years ago

Reply from LGCY Power

Fred, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Matthew Channing Orlando, FL

Great sales experience but then the installers didn't pull the right permits which delayed the activation. Also, 2/3 of my panels face west so they don't get much sun. Quite disappointed with that since I was sold on the idea of elimination of my pawer bill, not only reducing it 40%.

3 years ago

Reply from LGCY Power

Matthew, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Yuri Demeny Arlington, TX

I still have not received the signed contract since February this year. The sales rep is never keeps his word, so are customer reps. It's really hard to get a hold of people from LGCY to get answers. I had nothing but bad experience. The solar panel never works right. We are still getting billed $300/month from our electric company. LGCY is deceiving! I am deeply regret that I chose LGCY. I am about to file a complain with BBB.

3 years ago

Reply from LGCY Power

Yuri, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Cory

Installation was good and fast. We were able to contact their representatives at anytime.They had very speedy responses with any questions we had.

3 years ago

Reply from LGCY Power

Cory, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Anonymous

I haven't had any problems with LGCY Power, it is producing more electricity than what I was using before. The installation process went great.

3 years ago

Reply from LGCY Power

Anonymous, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Anonymous

I couldn't get enough information out of them as far as what the next step was. The equipment seems to be working fine. The installation process was excellent. They did everything right except the communication. They don't mention much about the credit, but they do have a good tax credit.

3 years ago

Reply from LGCY Power

Anonymous, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Verified Customer

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Anonymous

This team was very professional and thorough. George was the team leader and he kept the project moving without a hitch.

3 years ago Edited January 29, 2025

Reply from LGCY Power

Anonymous, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Rebecca

They answered all of our questions and it was a quick easy process. Very well quick and painless. Iit appears to be working.

3 years ago

Reply from LGCY Power

Rebecca, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Robert

So far it looks pretty sturdy and can do the job that it's meant to do. However, there's a disconnect between legacy power and install company.

3 years ago

Reply from LGCY Power

Robert, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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joe slane

Very responsive early on during the sales process, but since, we've had to chase them down about installation schedule, and after three months of being turned on and supposedly being commissioned by PG&E, we're still getting bills from PG&E, and the run around from LGCY.

3 years ago

Reply from LGCY Power

Joe, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Apr. 19th, 2022

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Nader Nasser Rancho Cucamonga, CA

System was installed about 2 months back yet not inspected and not connected. Also there are loose units on the roof making very loud noises when windy and it took 1.5 months to send a person to assess

3 years ago

Reply from LGCY Power

Nader, we are sorry to hear that this has been your experience. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 31st, 2022

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Yelfri Fleuris Davenport, FL

Haven't turned them on yet its been almost 3 months since our system was installed but hasn't been turned on yet. Apparently we failed the first inspection and now we're just playing g the quiting game. I really hope it gets turned on soon.

3 years ago

Reply from LGCY Power

Yelfri, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Verified Customer

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Terry Frederick Chandler, AZ

The sales presentation, financing and installation were top notch. The part about the rebate is unclear. Actually muddy. I would like a contact to do over that again.

3 years ago

Reply from LGCY Power

Terry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Please contact us with more information at customerservice@lgcypower.com so we can better assist you.

Mar. 22nd, 2022

LGCY Power Reviews