LGCY Power: Read 796 User Reviews From Real Homeowners

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Johnnie Weathersby III

I've been provided with solar through Sunrun since December 2022, and that was established by LGCY Power. I've enjoyed working with their group since day one! I feel like they're very communicative (I still touch base with the original reps who set up my solar every now and then -- shout out to Jac M and Kenny C) and help resolve any issues or questions I have quickly. I appreciated that they were kind and transparent throughout our interactions, but - even more importantly - I don't feel like they try to twist or hide anything. I can openly talk numbers with them, and in the end that really is one of the things that matters most when you invest in solar for your home. I have loved knowing what my electric bill will be each month rather than being anxious about the volatility in rate changes from SDG&E, and LGCY Power helped give me that peace of mind. Priceless, and I'd recommend them to anyone shopping around for solar.

5 months ago

Reply from LGCY Power

Johnnie, we are happy to hear that our solar experts, Jac M and Kenny C, were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!

Jun. 17th, 2024

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Mr & Mrs K

we talked to several companies and my husband and I were both blown away by the representative who came to our home. He truly educated us on the processes involved and the plusses and minuses of solar in general and the various types of technology used to make it work. He went into great detail and did so with ease while my husband rattled off questions. We were both so wowed that we requested to start immediately. Before allowing us to sign flew a drone to examine a concern on the roof that another company said not to worry and if it was an issue that they would fix it during install. He said that it could pose a great challenge to financing if there was an issue with our chimney and it was only noticed when it was time for panels. On top of that we found him to be hilarious and passionate about the industry. I work as a recruiter and it is very rare to find talent like his.

1 year ago

Reply from LGCY Power

Mr & Mrs K, wow... thank you so much for taking the time to leave such an in-depth evaluation of your experience with our solar expert! It really pleases us to know that our representatives are doing such a fine job of taking care of our potential clients and clients. Thank you for choosing us!

Mar. 21st, 2024

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Eric Nilsson Fort Worth, TX

I really like the rep. Halie C. She is a people person, very knowledgeable of her product and the entire process. She worked with us and kept us in the loop. It was a one-day install and looks and works great. Halie has responded promptly to my questions and informed us of the time frame in which things happen. From installation to actually working took too long for me, not a LGCY problem. I do have one minor concern. The installers left debris in my grass. Nuts, wire ties, pieces of wire, and wire installation. I have two puppies and the wire ties present a concern. I am able to monitor my solar production and with a little math, it looks like I am on track to generate 14.7 % more than my annual usage. Converting is a no-brainer, it is great for the environment and will assist the grid. You do not have to go all in, you can start with 25% and add on. Next is an electric car.

2 years ago

Reply from LGCY Power

Eric! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 10th, 2022

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F & L Zimmer Menifee, CA

Very knowledgeable about Sunrun products and purchase options. Reagan and Abe were extremely helpful in guiding me to the right purchase decision for our family's needs. They always responded quickly to all the questions we had. What I liked the least was the installation was not at the high quality that I expected. There were several minor issues that were resolved quickly. Maybe they just had a bad day. Our solar system was installed in 4-6 hours. All corrections were made within the next 10 days. The inspection went seamlessly, and we were up and running in no time. Thanks Reagan, for all your help!

2 years ago

Reply from LGCY Power

F & L, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 10th, 2022

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Markis Wilson

There was nothing not to like.They did a great job very professional very quick and all around good groupspostman

2 months ago

Reply from LGCY Power

Markis, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Sep. 20th, 2024

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Dick Hamilton

I don't the way the panels were installed. I sent a picture to the person who came to our house and have not heard a response as of yet. I am not happy and will not allow the system to be turned on until this problem is solved. The panels were not installed in the configuration that was presented to me.

2 months ago

Reply from LGCY Power

Dick, we are sorry to hear this has been your experience while going solar. We would love to help you get any issues resolved and will do so if you will reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3 with more information. One of our customer care representatives will be happy to look into this for you.

Sep. 16th, 2024

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Larry Garot

Very professional and friendly. Answered any questions and gave walk through of system when completed .

2 months ago

Reply from LGCY Power

Larry, we are so glad to hear that your experience with LGCY Power was a success! Please follow us on Instagram @lgcypower!

Sep. 10th, 2024

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Kayne Hanley

LGCY power was able to get my system up and running in a timely manner. It has exceeded my expectations.

1 month ago

Reply from LGCY Power

Kayne, we are happy to hear that our solar experts were able to help you from start to finish. Thank you for taking the time to leave this kind review! Follow us on Instagram @lgcypower for more solar hacks!

Oct. 22nd, 2024

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Lakeisha Jones

My install was great. The 3 guys that came out were fantastic. They kept me informed of what they were doing and got everything done in no time.

3 months ago

Reply from LGCY Power

Lakeisha, we are so glad to hear about your positive experience with LGCY Power. We always strive to make sure that everybody has an excellent experience with us. Please follow us on Instagram @lgcypower!

Aug. 30th, 2024

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chuck kinkelar

It has been a Nightmare, for the last 4 months and our solar still not hooked up. No communication, And then the emern guy told us we're lucky if within five years, the stuff's not working or the company goes out of business.

3 months ago

Reply from LGCY Power

chuck, we apologize for the lack of communication and any inconveniences this may have caused. We would love to help straighten things out if you would reach out to our customer care team with more information at 855-353-4899 opt 3 or email us at customerservice@lgcypower.com.

Aug. 29th, 2024

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Verified Customer

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William Hughes

Legacy power was extremely helpful and knowledgeable when deciding whether to purchase solar power and their advice was right on target!

3 months ago

Reply from LGCY Power

William, thanks for taking the time to leave us a good review. We are happy to know you have had such a great experience with our company. We will be happy to pass this on to the team!

Aug. 22nd, 2024

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Carolyn Delgado

The crew was very professional, competent and courteous. They kept me informed about each step in the process and answered all my questions.

3 months ago

Reply from LGCY Power

Carolyn, thank you for your kind words! It's been a pleasure to do business with you. We appreciate you sharing your LGCY experience!

Aug. 12th, 2024

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James Talamantes

Very satisfied with the service that LGCY Power has provided. This was a big investment and it has proven to be worth it. Thank you!

2 months ago

Reply from LGCY Power

James, we are so glad to hear about your fast and efficient experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Sep. 12th, 2024

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Lois Patterson

Love our solar. The guys that put it in for us were polite and very fast. Dealing with customer service has been easy. The savings has been awesome. Thank you!!

4 months ago

Reply from LGCY Power

Lois, thank you for taking the time to leave us a good review! We are glad to hear you are having a great experience on your decision going solar. Follow us on Instagram and don't forget to refer us to your family and friends.

Jul. 31st, 2024

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matt lindstrom

I disliked that the power was shut off first thing. I understand that the solar has to be tied into the main power but I have 2 dogs in the house and my daughter was trying to get ready for work when the power was shut off.

4 months ago

Reply from LGCY Power

matt, we are sorry to hear of this inconvenience. We do appreciate your patience and understanding on the matter. We are also grateful for your business and the time you took to leave us a review. Enjoy your system!

Jul. 31st, 2024

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Julien Bueno

4 months ago

Reply from LGCY Power

Julien, we are elated to hear of your superb experience with LGCY Power and appreciate you taking the time to leave us a video. We are grateful for your business. Thank you for choosing us!

Jul. 31st, 2024

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Martin Torres

Installation was fast and efficient. What I disliked and unprofessional was debris and trash was left everywhere. I guarantee you they would not have left that kind of mess in a upper class neighborhood but since they serviced a lower income are I felt like they did not value my services

4 months ago

Reply from LGCY Power

Martin, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company and we truly do value each and every one of our customers. Please contact us at customerservice@lgcypower.com or call 855-353-4899 opt 3 and we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jul. 17th, 2024

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Verified Customer

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Brandi Hunt

Love everything about them the only issue I have that almost made me give 4 stars is I have requested for battery back ups and I don’t get any word on it.

5 months ago

Reply from LGCY Power

Brandi, thank you for your kind words and taking the time to leave us such a great review. We are truly appreciative of and grateful for you! Thank you for choosing LGCY! Please reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3. One of our customer care representatives will be happy to look into this for you.

Jun. 28th, 2024

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Christopher Huffmire

Great company for solar. I had an issue with some micro inverters. They called my and set up an appointment and came in a timely manner to replace them. So far so good.

3 months ago

Reply from LGCY Power

Christopher, thank you for your feedback to let us know that our team took such great care of you. We value and appreciate your business. Thank you for choosing to go solar with us!

Aug. 13th, 2024

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Randy Dahlenburg

They arrived, very courteous, installed solar panels, checked everything out to make sure it was installed properly, cleaned up their mess and all extra equipment & garbage/debris and took it with them! Very nice!

5 months ago

Reply from LGCY Power

Randy, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jun. 17th, 2024

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Megan Hannel

I wasn't thrilled about receiving packages and deliveries without prior knowledge, but from what I saw, the installation crew worked on the project with steady progress. They did not update my main fuse box as they had told me, and when questioned, the crew had no knowledge of that discussion. I have no complaints about the delivery man or the installation crew themselves, just lack of communication and not following through with offers made.

6 months ago

Reply from LGCY Power

Megan, thank you so much for taking the time to leave your feedback. Our apologies for the lack of communication. We do appreciate your patience and understanding. We are grateful for your business. Thank you for choosing us.

May. 23rd, 2024

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Robert Boker

Sales reps did a awesome, had some mishaps with the final design which cause installation to be delay. Reasoning was due to no capy of final layout sent to customer to review before installation crew came out. Once changes were made and approved through us and the company. Crew had come out several times due to weather. They overcame the odds and got it installed in 1 day. They did a awesome job.

6 months ago

Reply from LGCY Power

Robert, thank you so much for your patience and understanding. We're happy to hear the team stayed vigilant in completing your system installation. We're happy to have you as a customer and are truly grateful and appreciative of your business. Thank you for choosing LGCY.

May. 23rd, 2024

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Tabbi Grosch

Th process started out great, took a little time to get everything cleared to installed and communication was hit or miss at times. The installation crew was FANTASTIC! Provided updates as they worked and worked quickly to complete the project in 1 day. Hopefully the last steps of the process continue to move as quickly as the installation!

7 months ago

Reply from LGCY Power

Tabbi, thank you for taking the time to let us know of your experience was with LGCY Power. Thank you for choosing us! Enjoy your system.

May. 1st, 2024

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Carolyn Putney

From the start, Nick B, our sales representative, right through to the installation crew, we couldn’t have had better people to work with. Nick answered our questions and if we had a question, he got it answered.

7 months ago

Reply from LGCY Power

Carolyn, thank you for letting us know what a fine job Nick is doing. We appreciate the feedback and are grateful to have you as a customer!

Apr. 30th, 2024

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garry eldridge

They arrived promptly and worked all day on the install. Toward the end they got rained out but returned a couple of days after and finished the job. They communicated about everything.

7 months ago

Reply from LGCY Power

garry, thank you for your kind review and taking the time to do that for us, we really appreciate it. Thank you for your business and choosing LGCY.

Apr. 23rd, 2024

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Terrie Chapman

The job was done quite well and efficiently. They came did what was necessary and answered any questions. The guys we're very personal with no rough language, they didn't look like slobs. They all were very charming.

8 months ago

Reply from LGCY Power

Terrie, thank you for your kind words! It's been a pleasure to do business with you. We appreciate you sharing your LGCY experience!

Apr. 3rd, 2024

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Verified Customer

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William Lambert Tyler, TX

In order to use the LGCY app to track performance of our array, we need a map of the panels. However, despite multiple attempts and many phone calls, we have not received the map. This refusal to do such a basic and important service leads me to question how reliable support from LGCY will be if we do need technical help with our panels.

2 years ago

Reply from LGCY Power

William, I just received confirmation that your solar map is up and running. Thank you for bringing this to our attention.

Jun. 9th, 2022

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Verified Customer

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Limi Akomah-Mordi Fort Worth, TX

I had a very good sales experience. My sale personnel was very knowledgeable, listened intently and answered ALL my questions. I had gotten estimates from several companies, but Jason made it easy for me to decide to go with LGCY. The installation was a let down for me. First, the incorrect panel colors were used and my wife is particularly unhappy about that, we failed our first city inspection and had to do another inspection with some corrections. This whole time, I was already paying for a more expensive electricity service. I had 10 of the 21 microinverters not working. They initially did not read and eventually stopped producing. A technician came out to take a look to "rectify". This same issues has resurfaced again and I am on day 5 with half of my production. To say I am frustrated is putting it lightly. Ten of my MI are still not working and my production has dropped, costing me more money. Why did I even switch to solar, is the question I am asking myself. I have been promised a call for 5 days and still have not heard from anyone. I feel like I am no longer valuable since I already paid for the panels. Well, no one likes to feel undervalued or unheard. I am done talking about this.

2 years ago

Reply from LGCY Power

Limi, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 10th, 2022

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Verified Customer

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Pedro A Flores Santa Maria, CA

The whole process was quick and easy! They took care of all of the busy work and I literally just had to be home a few times to let the contractors in.

2 years ago

Reply from LGCY Power

Pedro, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 7th, 2022

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Verified Customer

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Donelle Bomben Brentwood, CA

I think I was dealing with multiple companies and it became a bit confusing, though all went very well. I still do not know if the final inspection has been done and whether the system is operational.

2 years ago

Reply from LGCY Power

Donelle, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Jun. 7th, 2022

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Verified Customer

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andrea paphavasit West Sacramento, CA

I gave a low rating due to the lack of responsibility, professionalism and dignity! After he got us to sign and stated we only need to contact him for any issues or problems, he completely ghosted us. Could never contact him. I know people's work ethics is not what it used to be, but this is disgusting and downright terrible! I will NOT recommend LGCY power to anyone. From what I'm told this is happen a lot in your company! Personally I wouldn't want to do business with anyone that hires sales people like that. Your customers deserve way better, especially for the amount of money they are paying for your solar product! Whatever commission our sales person made should go back to us after the disrespectful treatment we got!

2 years ago

Reply from LGCY Power

Andrea, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

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Verified Customer

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Rachel Gonzalez Fairfield, CA

I don't know how or where they recruit there sales people that go door to door, but the person we got was good at first. Then once he had us get solar with you he was no where to be found. He made a lot of promises that were not for filled and definitely stopped responding to text messages and phone calls right away. I have already complained to the corporate office of legacy and they did help as much as possible. I was not pleased with they way he just flaked on us and we still had questions. We recommend my sister to go with legacy and he was supposed to give us $1,000 for a reference bonus. Never saw that money until I complained to the corporate about it. Eventually we did see that check, but never again will I recommend a friend or family to go with this company. I am not sure where you get these people, but they don't care about customer service at all. We should be getting his commission for our sale. He was awful and I hope he never does this to anyone else.

2 years ago

Reply from LGCY Power

Rachel, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. Our Sales Representatives do their best to respect others and educate everyone on the positive effects that solar energy can have on the environment and the financial benefits that are available to homeowners. We have notified our local leadership to provide additional training for reps to help prevent this misunderstanding in the future. Thank you for your feedback.

Jun. 7th, 2022

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Verified Customer

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Paris F Winter Antioch, CA

My experience is that whoever installed the solar panels on our home did a half-ass, mediocre job by utilizing the circuit breaker that was already in place (which was dedicated to both the running of our pool & our air conditioner). The addition of the solar panels overloaded our circuit breaker and caused a small FIRE. It melted the panel! I had to open an emergency service ticket to request that someone RETURN to fix this problem immediately. Once I opened the ticket, it was taken care of within a day (after I phoned to follow-up). The minute I wrote "FIRE" "URGENT" - it should have been given a priority status, not me having to follow-up. The second crew that came were VERY professional and installed a second circuit breaker specifically for the solar panels. We are still having problems with our pool as a result of the power surge - the pump on our pool isn't working and requires another repair. We were also without our air conditioner (during over 100 degree weather in Antioch) for several days. The second team was very professional and good. If I ran your company, I would ID what employee did the initial installation and terminate their employment because they put both us (your client) at risk AND put your company at risk. They're a liability! You need to follow-through on that extremely poor judgement they showed.

2 years ago

Reply from LGCY Power

Paris, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into this.

Jun. 7th, 2022

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Verified Customer

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Len Bingham Brentwood, CA

The install looks rigged. They could have run the conduit in a more aesthetically pleasing way. The installers were nice. The elctrician was top notch and his installation looks great.

2 years ago

Reply from LGCY Power

Len, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 31st, 2022

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Verified Customer

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Brian Keller Missouri City, TX

Solid and prompt service at what seems to be a decent value at this point. Only complaint is the app. It doesn't really work reliably. I have started using the native enphase app to monitor my system.

2 years ago

Reply from LGCY Power

Brian, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 31st, 2022

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Verified Customer

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Jerry

I don't think there was enough feedback to me about what was going on with every stage, I had to keep calling asking about the loop inspection. Even when it was final, and we had to do final inspections, the information as far as what you do next was not available. I think the people at LGCY Power are honest, I think the service departments are top notch. The gentleman I talked to was named Chris, and I thought he did a very good job of explaining not only the program, but my question. The installation process went very well, the guys were here early. He told me exactly what they were going to do. They did a great job.

2 years ago

Reply from LGCY Power

[Name], We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Verified Customer

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Anonymous

The installation process with LGCY Power was pretty smooth, I had no issues. I am so happy with the service, they are courteous and want to help as much as they can.

2 years ago

Reply from LGCY Power

Anonymous, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Brian

I like the representative that came out who spoke to me about LGCY Power and I like the way the installation went with how quick and smooth those guys put those panels up.

2 years ago

Reply from LGCY Power

Brian, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Randon

The system fits my needs, so it's exactly what I needed electric wise. Everybody I've talked to with legacy has been extremely nice. They seem very trustworthy.

2 years ago

Reply from LGCY Power

Randon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Thomas

The people that came into the house they explained everything. They were very thorough and were ready to answer all of our questions. Very quick and efficient.

2 years ago

Reply from LGCY Power

Thomas, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Emmanuel Nogueras Davenport, FL

The sale consultant was amazing and the installers were good. They only thing I am not satisfied with is the lack of communication of what items are delayed and it is hard to get ahold of someone when I need them to clarify things

2 years ago

Reply from LGCY Power

Emmanuel, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 22nd, 2022

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Verified Customer

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Lois Schwieters Ramona, CA

I was supposed to recieve a $2,000 incentive for going through LGCY and never got it. I reached out to both the sales rep and customer service and havent recieved any resolution to this. No responses back from the rep, and no follow through when I emailed customer service back. This has been extremely frustrating.

2 years ago

Reply from LGCY Power

Lois, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Robert

They showed up at the right time when I was looking for a solar company. It was a matter of convenience. Customer support is a little slow but it all the information got to me. Installation was fantastic.

2 years ago

Reply from LGCY Power

Robert, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Alexander

Compared to other companies I think they have better compacity for the equipment. Installation process went really well though it took longer to get permission. They have a good reputation.

2 years ago

Reply from LGCY Power

Alexander, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Eric

Chose them because of the incentive they offer. I am still missing some of the skirts for the solar panel and I was given some wrong information about switching electrical parts. I still had to pay for the electric bill for the next month or so. Installation was pretty smooth.

2 years ago

Reply from LGCY Power

Eric, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Michelle

It's working though it took a while to get hooked up. Once they got someone to come out, it went okay. They didn’t call before they came like they were supposed to.

2 years ago

Reply from LGCY Power

Michelle, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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R Castillo San Antonio, TX

Very poor experience. Had 4 different employees, 4 different times tell us that our panels were working. Each time someone else had to come and fix them. No communication on times when they would show up to the house. No local management available to help. Had one employee tell me that the original installation team was written up because of their poor job

3 years ago

Reply from LGCY Power

R Castillo, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Aug. 17th, 2021

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Verified Customer

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Michelle R Sivertsen Whittier, CA

Representatives were very attentive to our specific needs and concerns. We just need to watch over the next years to confirm performance is what was promised

3 years ago

Reply from LGCY Power

Michelle, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Verified Customer

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Sean Whent

They are not very responsive. My contact was going to "get back to me" on two questions that he never did get back to me on. Plus he lied to me about how credits work with my electrical company. I believe he likely lied about other things too but I just haven't researched everything to prove it yet. He made a comment during our meeting that should have been a bigger clue. He said his biggest challenge is that people assume he is lying. They are probably right.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Sean, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Harry Bell Auburn, CA

All has been done very well for most part. Having a hard time getting final approval though. Keep on putting it off without notifying. us. Still waiting despite 3 scheduled dates that have been postponed.

3 years ago

Reply from LGCY Power

Harry, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

LGCY Power Reviews