LGCY Power: Read 877 User Reviews From Real Homeowners

star star_border star_border star_border star_border

John K San Diego, CA

Still waiting installation. HOA/Property Management requirements have yet to be met... As far as I'm concerned, come get your equipment off my building!

3 years ago

Reply from LGCY Power

John, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 9th, 2022

star star star star star

Matt Gaudin Clifton Park, NY

top company striving for the best customer service all around

3 years ago

Reply from LGCY Power

Matt, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 15th, 2022

star star star star star_border

Samantha Gross

The monthly payment will end up being more than the amount I’m saving due to gas heat

10 months ago

Reply from LGCY Power

Samantha, thank you for choosing us! If you have any questions or concerns, please don't hesitate to reach out to our customer care team at (855)-353-4899 or send us an email to customerservice@lgcypower.com. Enjoy your system.

Jan. 22nd, 2025

star star star star star

Gerebi Kincaid

I like that my solar panels have saved me money on my electric bill.

10 months ago

Reply from LGCY Power

Gerebi, we are very happy to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Jan. 9th, 2025

star star star star star

Marcia Douglass

The service was great. I had a slight issue which was resolved very quickly and completely

1 year ago

Reply from LGCY Power

Marcia, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Oct. 15th, 2024

star star_border star_border star_border star_border

St. Mary Catholic Church

There handling of removal and reinstall was fine. However the sales personnel lied to me telling me that I would have 81% power independence. It's actually an average of 62% grid DEPENDANCE.

2 years ago Edited July 31, 2024

check_circle

Verified Customer

star star_border star_border star_border star_border

Michael Moore Katy, TX

problem still not solved. problem identified and nobody followed up.

3 years ago

Reply from LGCY Power

Michael, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 10th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Doug maiello Shingle Springs, CA

I've been waiting months for my 2 referral rewards & have gotten any!

3 years ago

Reply from LGCY Power

Doug, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Kevin B McMahon Davenport, FL

The process is taking longer than usual. I still don't have solar power. Reply

3 years ago

Reply from LGCY Power

[Name], we are sorry to hear this has been your situation. If you can provide us with more information at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Anthony Russell Sun City, CA

Panels on roof 6 months and still is not connected for me to use

3 years ago

Reply from LGCY Power

Anthony, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

Marlis Leone Laughlin, NV

I liked the way they explained things but I need more paperwork from them.

3 years ago

Reply from LGCY Power

Marlis, we are glad to hear about your experience! We always strive to make sure that everybody has a positive experience with us. If you can provide us with more information and contact us at customerservice@lgcypower.com we would love to see how we can help.

Mar. 10th, 2022

check_circle

Verified Customer

star star_border star_border star_border star_border

john Montclair, CA

They installed the system 3 months ago and it's still not up and running

3 years ago

Reply from LGCY Power

John, we are sorry to hear that this has been your experience. If there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

check_circle

Verified Customer

star star star_border star_border star_border

angela Henderson, NV

its been over 3 months and our solar is still not on

4 years ago

Reply from LGCY Power

Angela, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Aug. 17th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Anjanette J Wheeler Augusta, GA

My panels were installed in late April and we still not turned on.

4 years ago

Reply from LGCY Power

Anjanette, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Aug. 17th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Cody Sutton Casa Grande, AZ

They told me I would not be paying in APS bill and I still am

4 years ago

Reply from LGCY Power

Cody, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

James Cox Henderson, NV

Power not consident called about issue but i don't think i was taken seriously

4 years ago

Reply from LGCY Power

James, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 1st, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Roberto yngson

Lack of accountability from sales representatives who sold me the product.

4 years ago Edited January 10, 2024

Reply from LGCY Power

Roberto, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Anthony Moran

Service is terrible. Pay more having SunRun than before we had solar.

5 years ago

Reply from LGCY Power

Anthony, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

check_circle

Verified Customer

star star star_border star_border star_border

John

Agreed to 107% production, had to pay $163.00 at true up.

5 years ago

Reply from LGCY Power

John, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 1st, 2021

star star star star star

Richard Walters

Absolutely delivered a great product!!!!

1 year ago

Reply from LGCY Power

Richard, thank you so much for the positive review. We love seeing that our customers have had great experiences. Thank you for your business and choosing LGCY Power!

Oct. 1st, 2024

star star star star star

Daniel Shinkle

Crew was friendly, informative and clean

1 year ago

Reply from LGCY Power

Daniel, thank you for taking the time to let us know how thorough and enjoyable your experience was. We are happy to hear of the professionalism of our team. Thank you for choosing us! Enjoy your system.

Sep. 16th, 2024

star star star star star

gvkaahlstr

Install team was professional and polite

1 year ago

Reply from LGCY Power

gvkaahlstr, we are happy to hear that you experienced the expertise of LGCY. Thank you for taking the time to share your solar experience! Thank you for choosing us!

Sep. 11th, 2024

star star star star star

Jerry Harcharik

Prompt and friendly crew able to answers my questions

1 year ago

Reply from LGCY Power

Jerry, thank you for taking the time to let us know how thorough and enjoyable your experience was with LGCY Power. Thank you for choosing us! Enjoy your system.

Sep. 5th, 2024

star star star star star

Larry Dunlap

They were great. Hard working and explained everything.

1 year ago

Reply from LGCY Power

Larry, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Aug. 27th, 2024

star star star star star

Craig Robertson

Very fast working crew! They did an excellent job!

1 year ago

Reply from LGCY Power

Craig, we are so glad to hear about your positive experience with LGCY Power. We always strive to make sure that everybody has an excellent experience with us. Please follow us on Instagram @lgcypower!

Aug. 26th, 2024

star star star star star

Kemi

All your representatives are courteous and respectful

1 year ago

Reply from LGCY Power

Kemi, thanks for the positive feedback and letting us know of your great experience with our representatives. Don't forget to follow us on Instagram! @lgcypower!

Aug. 13th, 2024

star star star star star

Coach KK Karen Kennedy

Staff was great, knowledgeable, on time and kind!

1 year ago

Reply from LGCY Power

Coach KK Karen Kennedy, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Aug. 6th, 2024

star star star star star

Legacy

Very polite crew very clean stayed late till they were done

1 year ago

Reply from LGCY Power

Legacy, we are happy to hear that you experienced the expertise of our solar expert. Thank you for taking the time to share your solar experience! Thank you for choosing us!

Jul. 31st, 2024

star star star star star

Jim Crowley

The install crew was very polite and professional

1 year ago

Reply from LGCY Power

Jim, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Jul. 31st, 2024

star star star star star_border

Marie Paugh

Friendly ppl..they git everything installed and showed me how to sign in

1 year ago

Reply from LGCY Power

Marie, we're grateful to hear of the professionalism from our whole team start to finish. Thank you so much for taking the time to leave us review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!

Jul. 16th, 2024

check_circle

Verified Customer

star star star star star

Alex Imperial

Amazing service and great communicative. Overall satisfied.

1 year ago

Reply from LGCY Power

Alex, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Jul. 10th, 2024

check_circle

Verified Customer

star star star star star

Terry & Barbara

Great customer service from installers to top.

1 year ago

Reply from LGCY Power

Terry & Barbara, we truly appreciate you taking the time to leave us a review. Thank you for letting us know what a stellar job our representatives did for you. We value your opinion and business! Thank you for choosing LGCY!

Jul. 12th, 2024

star star star star star

Brenda

They were very professional did a great job

1 year ago

Reply from LGCY Power

Brenda, it's been a pleasure to do business with you. We are so happy to hear that everyone took such great care of you! Thank you so much for taking the time to leave us such a great review!

Jul. 1st, 2024

star star star star star

Brenda Christianer

they were friendly and good hard workers!

1 year ago

Reply from LGCY Power

Brenda, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Jul. 1st, 2024

check_circle

Verified Customer

star star star star star

kiley nelson

The customer service has been outstanding.

1 year ago

Reply from LGCY Power

kiley, thanks for choosing us and taking time to provide feedback. Thanks for letting us know what a great job Eddie is doing. We really appreciate your kind words and are grateful for your business.

Jun. 27th, 2024

check_circle

Verified Customer

star star star star star

Juanita Rogers

I love the customer service and the savings!

1 year ago

Reply from LGCY Power

Juanita, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Jun. 27th, 2024

star star star star star_border

Thomas Haney

Quick and efficient. The crew worked like a well oiled machine.

1 year ago

Reply from LGCY Power

Thomas, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Jun. 19th, 2024

check_circle

Verified Customer

star star star star star

Terrance Davis

Saving me and my family money for other things

1 year ago

Reply from LGCY Power

Terrance, we are so good to hear that! Thank you for choosing LGCY!

Jun. 17th, 2024

star star star star star

Tim Woods

They did a great job & were fast they made sure to clean up

1 year ago

Reply from LGCY Power

Tim, thanks for taking the time to leave us a good review. We are happy to know you have had a good experience with our company.

Jun. 17th, 2024

star star star star star

Haydi Sarmiento

Very professional crew. On time and cleaned up each day

1 year ago

Reply from LGCY Power

Haydi, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jun. 6th, 2024

star star star star star

Spyke Hyro

They made everything look nice and were very polite

1 year ago

Reply from LGCY Power

Spyke, we're so glad to hear of your successful installation. Thank you for taking the time to leave us your review. Thanks for choosing LGCY!

May. 23rd, 2024

star star star star star

Alexander Lee

Great job. Fast workers. Did a great job cleaning up.

1 year ago

Reply from LGCY Power

Alexander, we are happy to hear of your satisfaction with the fast and efficient installation of your system. Thank you for choosing LGCY!

May. 23rd, 2024

star star star star star

eric monte

They showed up and handled permits and got the job done.

1 year ago

Reply from LGCY Power

eric, we are so glad to hear that your experience with LGCY Power was a success! Please follow us on Instagram @lgcypower!

Apr. 30th, 2024

star star star star star

Robert Mandell

Great people.Enjoy thier products and service

1 year ago

Reply from LGCY Power

Robert, thank you for taking the time to leave us a great review. We are so happy to hear of your positive experience with us.

Apr. 30th, 2024

star star star star star

black bird

Very professional and courteous. Cleaned up too

1 year ago

Reply from LGCY Power

black bird, we appreciate you taking the time to leave us a review with your positive experience. We are grateful for our customers and your business!

Apr. 19th, 2024

star star star star star

Charley Sands

Very prompt and professional clean looking

1 year ago

Reply from LGCY Power

Charley, thank you for taking the time to share your solar experience. We are happy to hear our reps took such great care of you. Thank you for your business.

Apr. 19th, 2024

star star star star_border star_border

Sandra Miller

The work was good but one of boy's on roof ask my husband for Hammer and never returned it!!

1 year ago

Reply from LGCY Power

Sandra, thank you for your feedback as we are continually trying to improve all processes to make this the most positive experience it can be! We appreciate you taking the time to share your LGCY experience. Thank you for choosing us!

Apr. 9th, 2024

star star star star star_border

Ed Rickman

Drop several screws in driveway along with roof mounting brackets

1 year ago

Reply from LGCY Power

Ed, thank you for taking the time to leave us your feedback. We apologize this has been your experience with LGCY Power. We would love to help you get your issue resolved and will do so if you will reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3. One of our customer care representatives will be happy to look into this for you.

Apr. 9th, 2024

star star star star star

Chris Andrews

Very professional crew. Answered any questions I had.

1 year ago

Reply from LGCY Power

Chris, thank you for the review! We appreciate and are grateful we are able to serve you!

Apr. 9th, 2024

star star star star star

Ron Nelson Chicago, IL

Very polite, professional, and informative

1 year ago

Reply from LGCY Power

Ron, we are happy to hear that our solar experts were able to help you professionally through the whole process. Thank you for taking the time to share your solar experience!

Mar. 20th, 2024

LGCY Power Reviews