LGCY Power: Read 777 User Reviews From Real Homeowners

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Carol Onchiri

I’ve had these panels since March and love how it has given back to my pocket and family!

4 months ago

Reply from LGCY Power

Carol, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jun. 27th, 2024

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James Walker

The installation was completed on time but I would have liked to protect my landscaping more carefully.

4 months ago

Reply from LGCY Power

James, thank you for taking the time to leave your feedback. We're happy to hear of the efficiency of your installation, but do apologize for what may have happened to your landscaping. If you have any unanswered questions, please don't hesitate to reach out and one of our customer care reps will be happy to assist you. customerservice@lgcypower.com or call 855-353-4899 opt 3.

Jun. 6th, 2024

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Karen Carter

They were awesome and kept me informed and instr me of what to expect from here forward.

5 months ago

Reply from LGCY Power

Karen, we are happy to hear that you experienced the expertise of LGCY. Thank you for taking the time to share your solar experience! Thank you for choosing us!

May. 30th, 2024

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Jeri Franz

They were polite They were efficient They cleaned up after themselves We were very impressed!

5 months ago

Reply from LGCY Power

Jeri, thank you for taking the time to let us know how thorough and enjoyable your experience was. We're happy to hear they took such great care of you. Thank you for choosing us! Enjoy your system.

May. 23rd, 2024

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james sampson

How organized the installers were they showed up and completed the job in a professional manner . Excellent service !

6 months ago Edited April 26, 2024

Reply from LGCY Power

james, thank you so much for the positive review. We love seeing that our customers have had great experiences. Thank you for your business and choosing LGCY Power!

Apr. 30th, 2024

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Bryan Eck

The LGCY install team, especially Louie, was extremely professional amd took great care of the house.

6 months ago

Reply from LGCY Power

Bryan, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Apr. 19th, 2024

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Allen B

I like that the crew was very punctual and that they stayed working the whole time. They were also very knowledgeable.

6 months ago

Reply from LGCY Power

Allen, thank you for taking the time to let us know of the professionalism of our guys. Thank you for choosing us. Enjoy your system!

Apr. 19th, 2024

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Tim Parton

7 months ago

Reply from LGCY Power

Tim, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Apr. 3rd, 2024

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Cody Wallace

They schedule 4 time a didnt show up it be 2 months since they schedule the first time and it is still not done. 3 time they didn't have everything on the shipment. Everything I call to see what was going on nobody know anything.

7 months ago

Reply from LGCY Power

Cody, we regret to hear of your troubles in communicating with our company. We would truly love to help you resolve any issues or concerns you may have. Please contact our customer care team with more information at 855-353-4899 or customerservice@lgcypower.com.

Mar. 29th, 2024

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James Wedmore

Crew came 5 days early to install. Language barrier as they did not speak English. Got the run around from incompetent people at the company. Tried to deliver more material the day before my original appt date. Then was contacted from another crew trying to schedule installing 2 weeks after it was done. Very bad communication

7 months ago

Reply from LGCY Power

James, our apologies that you are had a negative experience while going solar. We strive to help everyone have a positive experience. If you could contact us at customerservice@lgcypower.com, we will have a member of our Customer Care team look into your account and see how we can help.

Mar. 27th, 2024

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Verified Customer

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Joni Davis

I've been trying to contact someone for months regarding if my panels were working effectively. I wanted someone to come out and check but no one has come! I've even contacted BBB and they can't reach anyone! I'm on the verge of contacting a lawyer as it seems to be a breach in contract on warranty.

7 months ago

Reply from LGCY Power

Joni, we regret to hear of the lack of communication and the inconvenience you've been experiencing. Please contact our customer care team with more information at customerservice@lgcypower.com or call 855-353-4899 option 3. We will be happy to assign one of our customer care agents to your account and assist you accordingly. Thank you for your patience and understanding.

Mar. 20th, 2024

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Teresa Chandonnet Gloucester, VA

Punctual Pleasant Explained full process in beginning and also when finished project. They cleaned up when finished.

8 months ago

Reply from LGCY Power

Teresa, thank you for taking the time to let us know how thorough and enjoyable your experience was. We are happy to hear of the professionalism. Thank you for choosing us! Enjoy your system.

Mar. 20th, 2024

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Verified Customer

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Jim Brown Simi Valley, CA

I have been tryuing to reach "John" to see whwre we are in the process. I am waiting on an inspection and can't seem to get a date that the inspector will come out

2 years ago

Reply from LGCY Power

Jim, We are sorry to hear about the miscommunication. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 23rd, 2022

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Verified Customer

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Shera Ballard Spring, TX

Sales pitch was full of lies even to direct questions, and you don't find out the truth until you've already gotten into the product and are locked in to a 25 year commitment.

2 years ago

Reply from LGCY Power

Shera, We are sorry to hear about this. Here at LGCY Power we want to do our best to help everyone have a positive experience. Our Sales Representatives do their best to respect others and educate everyone on the positive effects that solar energy can have on the environment and the financial benefits that are available to homeowners. Thank you for your feedback.

Jun. 7th, 2022

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Verified Customer

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Serena Blackamore Lake Elsinore, CA

Initial install was great, upon inspection someone fell off our roof and we still have yet to get it fixed

2 years ago

Reply from LGCY Power

Serena, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways! If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Jose

The price is right. They answer all my questions and the lady that was really cool with us.

2 years ago

Reply from LGCY Power

Jose, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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John

Installation was very positive but I'm still waiting to have it turned on because of permits

2 years ago

Reply from LGCY Power

John, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Dorothy

They keep calling me and checking on it. Very professional. The equipment is all good.

2 years ago

Reply from LGCY Power

Dorothy, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Ryan

Installation process is good.They have just been on top of things. Good customer service.

2 years ago

Reply from LGCY Power

Ryan, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Daryl

They met all my expectations. Install was very smooth, very professional. I appreciate what they did for me.

2 years ago

Reply from LGCY Power

Daryl, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Sonja

Very sleek design. They were on time and professional. They gave a good presentation.

2 years ago

Reply from LGCY Power

Sonja, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Edward

The installation was fine, it was a matter of getting a hold of Sun Run to have things happen.

2 years ago

Reply from LGCY Power

Edward, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Brandon

It was smooth and pretty fast. I've only had it for a few weeks but so far seems great.

2 years ago

Reply from LGCY Power

Brandon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Marguerite Gundacker Prescott, AZ

They were fast, efficient, and things happened the exact way they carefully explained to us.

2 years ago

Reply from LGCY Power

Marguerite, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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Chas Newbre LA Mesa, CA

Great customer service and quick responses to questions. My only issues have been with subcontractors

2 years ago

Reply from LGCY Power

Chas, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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donald f bell Camarillo, CA

Danny S was great. Covered everything from A to Z and made you understood the program had to offer.

2 years ago Edited January 10, 2024

Reply from LGCY Power

Donald, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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Rebecca A Bye Hockley, TX

Communication is horrible. After they sold us on the systemcommunication became sparse and it was hard to get help. I couldn't get my issues resolved quickly or my questions answered.

2 years ago

Reply from LGCY Power

Rebecca, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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MARIA CONTRERAS Chico, CA

Our salesperson-Layton C has responded to every question/concern, followed through to find the answer if he didn't know or referred us to the department or partner that could help us.

2 years ago

Reply from LGCY Power

Maria, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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Brandon Harper Spring, TX

I old is all to Kevin. If it wasn't for him none of this would've happened. Very professional. Very patient. He took all the time in the world that we needed to explain the process to us. Excellent job Kevin.

2 years ago

Reply from LGCY Power

Brandon, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Mar. 31st, 2022

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Verified Customer

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Anonymous

Installation went pretty smoothly. Sometimes communication wasn't the greatest, but that's about it.

2 years ago

Reply from LGCY Power

Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Howard

It just took so long, and I don't know that necessarily legacy power is at fault, but it took a long time and It's still not turned on.

2 years ago Edited January 10, 2024

Reply from LGCY Power

Howard, we are sorry to hear about how long your project is taking, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Carmen

The sales guys are really informative and really nice. The process was very quick.

2 years ago

Reply from LGCY Power

Carmen, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Anonymous

I didn't have any problems everything went very smoothly they were very professional.

2 years ago

Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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James

Would like them to communicate more to me on the status of my connecting. It hasn’t been connected since November. They are charging me even though there is no service. It has been very slow.

2 years ago

Reply from LGCY Power

James, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Thomas

There were some delays but it got done fine. Support always answers the phones and my questions.

2 years ago

Reply from LGCY Power

Thomas, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Greg

So far customer support has responded when I asked questions. They were great at installing it. It takes a long time to get connected to the grid.

2 years ago

Reply from LGCY Power

Greg, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Bryan

I love the deals. The customer service rep was very knowledgeable. It has been great.

2 years ago

Reply from LGCY Power

Bryan, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Bill

Phone calls don’t get returned. We were told our solar panels were something very different then what happened. They people that installed it were fine.

2 years ago

Reply from LGCY Power

Bill, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Nathan Wilson Orlando, FL

Very simple to deal with and straightforward no hidden costs or odd sales tactics

3 years ago

Reply from LGCY Power

Nathan, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Verified Customer

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Neera Las Vegas, NV

George my salesman has been excellent and helpful if I had any doubts or questions.

3 years ago

Reply from LGCY Power

Neera, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Verified Customer

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Anthony P Aksamit Las Vegas, NV

Knowledgeable individuals who explained the positive benefits of of going Solar. Happy with their customer service

3 years ago

Reply from LGCY Power

Anthony, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Jordan Vandesteene Los Angeles, CA

Great guys to work for, especially at the top. They have a good reputation in the industry

3 years ago

Reply from LGCY Power

Jordan, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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JOSE' ORNELAS San Diego, CA

Professional, timely, prompt, accountable, and committed to customer's satisfaction.

3 years ago

Reply from LGCY Power

Jose, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Mitch Ford American Fork, UT

Best options, best support, and I trust the people I work for. They don't over promise.

3 years ago

Reply from LGCY Power

Mitch, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Robert A. Colunga Atascadero, CA

Have a customer relationship with Brandon L. your broker. Good solar info. helped with computer usage for e mail.

3 years ago

Reply from LGCY Power

Robert, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Amanda Santa Maria, CA

LGCY is the best deal financially. It was easy and fast to get it installed and it is running well.

3 years ago

Reply from LGCY Power

Amanda, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Verified Customer

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Dora San Antonio, TX

They lied to me. They told me when I got the solar panels I would get a rebate and that turned out to not be true. I called and they never called me back. I am very dissatisfied.

3 years ago

Reply from LGCY Power

Dora, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jun. 28th, 2021

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Verified Customer

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Derrick Hayward, CA

It is fine. They are pretty professional and get things done efficiently. They did a good job.

3 years ago

Reply from LGCY Power

Derrick, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Chris Oxnard, CA

Customer service can be helpful but they are not very good at calling you back when they say they will.

3 years ago

Reply from LGCY Power

Chris, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Jacob Aldie, VA

Setting it up was seamless. I am excited about the warranty they offer. It has been great.

3 years ago

Reply from LGCY Power

Jacob, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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