LGCY Power: Read 877 User Reviews From Real Homeowners

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Patty Burns

The crew with the install , was fabulous, they came out did a great job installing, and cleaning up after their self after. They also explained what they were doing? And why they had too. I would recommend this crew alot. Crew 2. They first crew was not good at all

1 year ago

Reply from LGCY Power

Patty, it's been a pleasure to do business with you. We are so happy to hear that everyone was so professional and respectful! We'll be sure to pass that along. Thank you so much for taking the time to leave us a great review!

May. 6th, 2024

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Nikki Leonard

Easy to work with. They explained every step of the process along the way and have provided consistent support all along the way! When we had to remove the panels in order to install a new roof, they collaborated each step. I highly recommend them if you are interested. We are already saving money each month!

1 year ago

Reply from LGCY Power

Nikki, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Apr. 9th, 2024

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Blank Blank

The panel crew left tools and fittings in the yard. Not a lot, but enough I wouldn’t want to run them over with my mower. To be fair it was dark and raining when they finished up about 730/8pm. The gentleman who did the electrical and final connect/inspection I would give 5 stars too! Super easy to talk to, down to earth, was about to dive into the specifics and learn me a thing or two but it was cold and really windy so I cut him off and let him get back to work. But I felt like he would’ve stood there freezing to teach me if I wanted. A nice added touch would be to have a vehicle and/or personal description or pictures of the crew who are showing up at your house. A pic/bio of the crew would really set you apart from others.

1 year ago

Reply from LGCY Power

Blank Blank, thank you for your review and feedback! We truly value your opinion and business! Thank you for choosing LGCY.

Apr. 9th, 2024

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amiesha taylor

I have this installed for a year now and so far it’s been good. I haven't received any large bills and they have been what’s expected. Installation and setup went well and expected. Quick process overall. Will recommend!!

1 year ago

Reply from LGCY Power

amiesha, thank you for the review and your kind words! We appreciate and are grateful we are able to serve you!

Mar. 27th, 2024

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David Rodriguez Anaheim, CA

The crew showed up on time and went to work right away. When they were done, the lead person showed me new panel and explained what was next. The crew did a Fantastic job and I am very happy with the product and installation.

1 year ago

Reply from LGCY Power

David, we are happy to hear that you experienced the expertise of our team. Thank you for taking the time to share! Thank you for choosing us!

Mar. 20th, 2024

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Lindsay Risinger Luling, LA

Wonderful experience from start to finish! Memphis made sure everything was in order for the project from day 1. Very easy to work with and assured me things would go as discussed, and they did. Smooth operation from the installation crew and they cleaned before they left. Highly recommend working with Memphis and his team. Great men!

2 years ago

Reply from LGCY Power

Lindsay, thank you for your review and great feedback! We are so pleased to see you received excellent service from Memphis. We truly value your opinion and business! Thank you for choosing to go solar with us.

Mar. 21st, 2024

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Cary Johnson Killeen, TX

Mr. Keaton M and Mr. James C were exceptional representives of your company. I felt that their knowledge of the solar enegry product was way ahead of others in this industry. Most importantly, they never made me feel pressured during our conversation. Again, these gentle represent your company in a 5 star manner.

2 years ago

Reply from LGCY Power

Cary, thank you so much for the positive review. We love seeing that our customers have had great experiences. Thank you for your business and choosing LGCY Power!

Mar. 27th, 2024

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Bruce Wehner Fort White, FL

I had my solar system installed by legacy Power and the team who prepared the project and installed were very professional. The system looks very well with the property. Also the follow up has been good also. Team who spoke Spanish and the foreman that spoke English we're very detail oriented. Very pleased.

3 years ago

Reply from LGCY Power

Bruce, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Feb. 8th, 2023

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Outofthisworld Oakland, CA

I installed solar with LGCY Power and it was great their legacy app kept me involved through the whole process from site survey to in-store I thought my system would be working from day one but I turns out there’s also an inspection legacy app helped keep my expectations in check my rep steben cox did a great job setting expectations

3 years ago

Reply from LGCY Power

Outofthisworld, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 13th, 2022

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Francisco Gutiérrez La Mirada, CA

Everything was great, Jose was very informative and made the process very easy. The Installers Where Amazing. They Came With Good Team. I was impressed with the speed of the installation. Not Just that I Had Wires everywhere it was a mess. When i got back there I was Blown Away They Left my Back yard cleaner than it was before they arrived.

3 years ago

Reply from LGCY Power

Francisco, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 22nd, 2022

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Sandra Wilsak Glendale, AZ

Sam S was excellent. He made himself available to me at all times and answered any and all questions that I had. I have had my system since the end of August,2021 so it hasn't been quite a year yet. So far I have had great electric bills. I think that in Arizona the system pays for itself.

3 years ago

Reply from LGCY Power

Sandra! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 21st, 2022

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Sharon Hofer Rancho Cucamonga, CA

What made me interested in LGCY was that I didn't have to buy or lease the solar panels to be able to use them. I had never heard of that plan before. We just have to pay for the energy we use. We don't own the solar panels or have to maintain them.

3 years ago

Reply from LGCY Power

Sharon, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 20th, 2022

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Angel Coleman Westminster, CA

Panels were installed within 3 weeks of the in home visit. Peyton was informative and answered all of our questions. He is responsive and kept in touch throughout the whole process. The time it took to have the panels actually connected and turned on was a bit daunting, but I understand shipping delays played a big part in that. Other than the 3 month delay to connect to the city, the process was great!

3 years ago

Reply from LGCY Power

Angel! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 15th, 2022

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Cindy Tetzlaff Mesa, AZ

Jesse N is wonderful. Very much enjoyed talking with him. The whole procedure from first meeting with Jesse to installation was quick and easy. Problem came after the installation. May 11th was installation day but then here it is June 13th and I am still not connected to the power grid. So I have solar panels up and yet still paying full price to SRP.

3 years ago

Reply from LGCY Power

Cindy, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 15th, 2022

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Donna Johnston Virginia Beach, VA

Great customer service and team of people. Tyler H was very professional, quick, thorough and has been extremely helpful to me with getting solar installed into my home. He continues to stay in touch, to make sure everything is going well for me.

3 years ago

Reply from LGCY Power

Donna, Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Lindak6845 Silas Tracy, CA

I usually don't answer the door with people coming to solicit but the person that came to my door got my attention and he was young and knew exactly what he was talking about the rep Gladys H was so down-to-earth she made you comfortable and she explained every inch of the way on how things would work and if they would cost you anything

3 years ago

Reply from LGCY Power

Lindak6845, Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Brandon J Poni Folsom, CA

I had several options to choose from because of LGCY Power. I ended up choosing the Sunrun monthly options becasue I didn’t have to pay a bunch of money upfront or get a loan! Plus the rep I worked with was very professional

3 years ago

Reply from LGCY Power

Brandon, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Apr. 19th, 2022

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Verified Customer

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Marion Pomerleau

It was a little slow getting started. Now everything is good.

5 months ago

Reply from LGCY Power

Marion, we truly appreciate you taking the time to leave us a review. We are sorry to hear of the slow start but are happy to hear things are going well!

Jun. 12th, 2025

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Ashley Schultz

Legacy Power made the whole process of getting solar panels installed very easy and seamless. I would recommend them if you’re looking into panels for your house. One little hiccup with the install contractor who damaged some of the bricks on the side of my house, it was a slight headache to get them back out here. But eventually the issue was resolved and they were repaired.

10 months ago

Reply from LGCY Power

Ashley, thank you for taking the time to let us know how thorough your experience was. Thank you for choosing us! Enjoy your system. Sounds like you have been taken very well care of. If you have any questions or concerns, please don't hesitate to reach out to our customer care team at (855)-353-4899 or send us an email to customerservice@lgcypower.com.

Jan. 22nd, 2025

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Verified Customer

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Junyi Tu

The system covers my electricity bills totally, efficient and greener.

8 months ago

Reply from LGCY Power

Junyi, we are happy to hear that we did a great job of taking care of you. Thank you for taking the time to share your solar experience! Thank you for choosing to go solar with us!

Mar. 18th, 2025

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Shantira Prowell

Before having my solar panels installed the representatives were extremely informative on pros and cons and what was to be expected. They educated me on how to make the most of my solar panels and how much I’d save overtime. They followed up and when there was a mishap they followed through to correct it immediately. I think it was the best decision by far I’ve made to go with this company and I will definitely use them again in the future!

1 year ago

Reply from LGCY Power

Shantira, thank you for your review and great feedback! We are so pleased to hear you received excellent service. We truly value your opinion and business!

Sep. 19th, 2024

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Tad Shields

It has been around two years since I worked with LGCY to have 27 solar panels installed on our roof. From beginning to end the process was filled with helpful people. The one small hitch we had was the e-mail address was wrong so I couldn't access the app, but that was fixed very quickly. The end result has been a lot of savings on our energy and there have been no problems at all with either our panels or the installation.

1 year ago

Reply from LGCY Power

Tad, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Sep. 17th, 2024

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Gabriela Satele

My sales rep was very knowledgeable, thorough and made the process super easy! He took care of everything getting approved by HOA, and ensured that all my questions and concerns were addressed. Additionally, he also broke down the costs of staying with SDG&E and how going solar would be a lot more beneficial but also cost effective long term. The entire process from the time I signed my contract to installation was smooth, easy and simple!

1 year ago

Reply from LGCY Power

Gabriela, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Aug. 28th, 2024

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Leola Bivens

I've had my solar panels for almost 2 years and I love them. My electric bill is negative every month and I'm looking forward to SDGE paying me money when my NEM is due in November. I haven't had any issues with my solar panels and they work well. My representative was Ashton B.. He was kind, respectful, and very informative. He told me exactly what I would pay each month. He was honest. He's awesome. I'm greatful for Sunrun!

1 year ago

Reply from LGCY Power

Leola, thank you for your review and great feedback! We are so pleased to see you received excellent service from LGCY, Sunrun, and Ashton. We truly value your opinion and business! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Aug. 22nd, 2024

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sydney rapp

This is a great company. I was very hesitant to make such a big decision to get solar panels but the staff made me feel comfortable and confident in my decision. I have had my panels for over a year now with no issues. If you’re considering getting solar panels, this is a great company to work with. Not to mention, I love that I am helping our environment.

1 year ago

Reply from LGCY Power

sydney, thanks for choosing us and taking time to provide feedback. Thank you for letting us know what a great job our staff is doing. We really appreciate your kind words and are grateful for your business.

Aug. 15th, 2024

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Kasey Boyer

This company has been helpful when needed, answering all my questions and concerns.

2 months ago

Reply from LGCY Power

Kasey, thank you for your review! We’re glad the team has done a great job in assisting you when needed. We appreciate your feedback.

Sep. 12th, 2025

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Verified Customer

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Carlos Monterroso

I appreciate that LGCY reaches out to me regularly to see how my system is working.

9 months ago

Reply from LGCY Power

Thank you, Carlos. We're glad to hear that you've had a positive experience and have felt well-supported. Your feedback is appreciated! Thank you for choosing LGCY!

Feb. 27th, 2025

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Verified Customer

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ken culbreath

LGCY has been very professional and honest with me in what they said and what they did for me.

10 months ago

Reply from LGCY Power

Ken, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jan. 10th, 2025

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Verified Customer

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Jesus Rosado

The crew did excellent work. The entire crew were courtesy and new what they were doing

11 months ago

Reply from LGCY Power

Jesus, thanks for the positive feedback and letting us know of your great experience with our solar expert and our company. Don't forget to follow us on Instagram! @lgcypower!

Jan. 3rd, 2025

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Sharon Crocker

I love the product and the people who I deal with when I have questions. Extreamly professional and polite.

3 months ago

Reply from LGCY Power

Sharon, thank you for your kind words. It's great to hear about your positive experience and enthusiasm for solar energy's benefits.

Sep. 8th, 2025

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Verified Customer

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Andrea Corona

It's a great company good costumer service over all,the installation was on time but never come back to finish the little details

1 year ago

Reply from LGCY Power

Andrea, thank you for taking the time to let us know how enjoyable your experience was with LGCY Power. Thank you for choosing us! Enjoy your system. Please reach out to customer care to discuss wrapping up those last few things at 855-353-4899 or customerservice@lgcypower.com!

Dec. 2nd, 2024

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Verified Customer

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JUDY COSTA

I need to know how to get snow removed from the panels on our roof? They aren't doing any good as long as they are covered.

1 year ago Edited January 8, 2025

Reply from LGCY Power

JUDY, we're happy to hear that things went well for the most part. We have taken note of your personal experience and appreciate you taking the time to leave your feedback as we're able to constantly improve our customer experience. If you have any questions or concerns, please feel free to contact our customer care team at customerservice@lgcypower.com or call 855-353-4899 opt 3. Thank you for choosing LGCY Power!

Apr. 23rd, 2024

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Verified Customer

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Noelle Sipple

We were told we were getting a new panel and then later told no we misunderstood, my husband is an electrician of 30 years he would understand the difference. We have had minimal to no contact from them unless we initiate. We started in April and have only had the panel installed, we are "waiting" for SCE it's been months and no update at all.

3 years ago

Reply from LGCY Power

Noelle, We are sorry to hear about the miscommunication. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jul. 19th, 2022

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Verified Customer

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Elizabeth Pittsburg, CA

Very efficient from planning to install. Informational emails on what to expect and how to read the system

3 years ago

Reply from LGCY Power

Elizabeth, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 7th, 2022

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Verified Customer

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Ryan Schmit Rocklin, CA

Sales rep was great but poor experience with installation. Cracked tiles and trash were found on my roof. Contractors came by and cleaned up part of the roof but have yet to come out to finish clean up and repair.

3 years ago

Reply from LGCY Power

Ryan, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Luz Orlando, FL

The Solar Panel Orange County Inspection approved no. I speech with Ashley but no comimg yet. Waiting more than 2 week for come and make the work that is necessary

3 years ago

Reply from LGCY Power

Luz, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Marci Arkin San Diego, CA

It is 3 Weeks Now that has Passed and I am Still Waiting for the SDCiunty to Come to my Home & Do an Inspection so that Finally My Solar Panels would be Installed???

3 years ago

Reply from LGCY Power

Marci, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Frank Kuhn Downey, CA

Not sure if you work with Bright Planet Solar, if so dump them. If not disregard this survey. In 2017 Sunrun installed my solar panels. This year I believe I had 8 more installed last month. Still not hooked up to the DWP in Southern Cal.

3 years ago

Reply from LGCY Power

Frank, We try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

May. 31st, 2022

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Verified Customer

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Harry

I would recommend LGCY Power any day. I like the cost, the professionalism, and the sales person I talked to.

3 years ago

Reply from LGCY Power

Harry, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Anonymous

LGCY Power does not have good customer service, they do not follow through with what they tell people. The installation process went on track but It end up being drug out. They canceled a couple times.

3 years ago

Reply from LGCY Power

Anonymous, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Verified Customer

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Javier

Sometimes there was a lack of information for several weeks about the status of the project, so I was a little disappointed with that. But the installation process was very quick.

3 years ago

Reply from LGCY Power

Javier, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Verified Customer

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Tyler

I'm satisfied, they take care of it. It was fast. It's a significant price dropped on our public utility bill. They're professional.

3 years ago

Reply from LGCY Power

Tyler, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Mike Heer Cedar Hill, TX

It was affordable. They had immediate responses and they took care. So far it's been very positive. Very personable.

3 years ago

Reply from LGCY Power

Mike, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Damarion

I'm still getting acquainted with the equipment.The installation process was good. I trusted what they were offering to be true.

3 years ago

Reply from LGCY Power

Damarion, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Daniel

It looks good. I haven't really noticed a difference in my bill yet. It was quick and easy they were in and out about a half a day.

3 years ago

Reply from LGCY Power

Daniel, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Nycia

It was easy. I get a reply when I send out emails and text messages almost instantly. So the communication is good.

3 years ago

Reply from LGCY Power

Nycia, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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John

They are very thorough, I definitely appreciate the explaination and the call back. They're really doing a great job.

3 years ago

Reply from LGCY Power

John, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Miriam perez

I am still waiting on things I was offered I've had to call my sales rep multiple times. It took way too long to get my panels working. I am paying suck a high amount to not even be considered this is ridiculous. I would never recommend this company to anyone. So un professional. Throughout this journey I've had a terrible experience

3 years ago

Reply from LGCY Power

Miriam, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Apr. 19th, 2022

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Verified Customer

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Nora magallanez Rowlett, TX

My installation took about 11 months and still not completed! The experience is awful! What I was told I paid for was not installed because they said it wasn't in the paperwork a $98,000 project that was totally not followed tgrigh by the sales team and installers!!!

3 years ago

Reply from LGCY Power

Nora, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 31st, 2022

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Verified Customer

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Holly Woods Dallas, TX

Our sales rep made promises on behalf of the company, but the promises were not fulfilled. The sales rep stopped answering our calls and we found out he left the company after we called the main office.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Holly, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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