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LGCY Power Reviews

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8.0

Overall Score

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Susan Burgess

They were very efficient and professional.

1 year ago

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Reply from LGCY Power

Susan, thank you for the review! We appreciate and are grateful we are able to serve you!

Mar. 20th, 2024

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Christy Skipper Eldorado, IL

The crew that came to our house was great!

1 year ago

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Reply from LGCY Power

Christy, thank you taking the time to leave us a review. We are truly appreciative of and grateful for you! Thank you for choosing LGCY!

Mar. 20th, 2024

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daniel guzman Hayward, CA

I did a very good job and the installation looked good.

1 year ago

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Reply from LGCY Power

daniel, we're grateful to hear of your satisfaction. Thank you for taking the time to leave us a review. We truly appreciate and value your business. Thank you for choosing LGCY Power! Enjoy your system!

Mar. 20th, 2024

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Jeremy Jimenez Mansfield, TX

Poor customer service and tech support. Months trying to get a service appointment. Won’t return messages or requests to speak to a manager.

2 years ago

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Reply from LGCY Power

Jeremy, we try our hardest to make sure that everyone has a positive relationship with our company. If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Feb. 8th, 2023

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Marshall Wolesky Los Angeles, CA

Natasha M was very helpful and responsive!!

3 years ago

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Reply from LGCY Power

Marshall! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 21st, 2022

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jethro calbone Chula Vista, CA

Great communication, fast and easy process

3 years ago

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Reply from LGCY Power

Jethro, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 20th, 2022

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Curtis Miller Rockwall, TX

Installation with only minor hiccups unrelated to Brian C.

3 years ago

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Reply from LGCY Power

Curtis, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 20th, 2022

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Frances Sepulveda Phoenix, AZ

I love the team they were outstanding and helpful caring,

3 years ago

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Reply from LGCY Power

Frances, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 15th, 2022

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Baron von Harringa Los Angeles, CA

Jordan was knowledgeable, resourceful, and articulate.

3 years ago

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Reply from LGCY Power

Baron! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Catherine Miner

Great customer service. Highly recommended

9 months ago

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Reply from LGCY Power

Catherine, thank you for your kind words! It's been a pleasure to do business with you. We appreciate you sharing your LGCY experience!

Mar. 4th, 2025

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Bobbi Hente

Installation was quick and we have saved a lot of money!

9 months ago

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Reply from LGCY Power

Bobbi, thank you for taking the time to leave us a good review! We are glad to hear you are having a great experience on your decision going solar. Follow us on Instagram and don't forget to refer us to your family and friends.

Feb. 14th, 2025

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samar naves jr

LGCY has done pretty well and the instal process was smooth.

1 year ago

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Reply from LGCY Power

samar, we are so glad to hear that your experience with LGCY Power was successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower!

May. 30th, 2024

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James Myles Cedar Hill, TX

They have the worst customer service ever

3 years ago

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Reply from LGCY Power

James, we are sorry to hear about your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Sep. 19th, 2022

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Geniel Moon Murrieta, CA

Still do not have my solar working, it's been 3 months

3 years ago

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Reply from LGCY Power

Geniel, We are sorry to hear that this has been your experience. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 10th, 2022

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Jenn Combs Livermore, CA

Going on 4 months to install and still no end date

3 years ago

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Reply from LGCY Power

Jenn, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Margaret Hickerson Teterboro, NJ

Was presented this place under false conditions

4 years ago

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Reply from LGCY Power

Margaret, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Jane Kissimmee, FL

No followup. Roof damaged 5 weeks ago. Still not fixed.

4 years ago

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Reply from LGCY Power

Jane, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

May. 26th, 2021

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jr

Rude never on time impossible to reach by phone

4 years ago

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Reply from LGCY Power

I am sorry to hear that there have been some communication issues. Please reach out to our Customer Support team at 866-566-2650 so we can look further into your account. We would love to do anything in our power to give you a positive experience with us.

Feb. 2nd, 2021

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Alex M

Responsive. Fixes what they say they will. It was painless.

1 year ago

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Reply from LGCY Power

Alex, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Oct. 15th, 2024

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Eli Weller

Installers great. Felt lied to bout install time

1 year ago

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Reply from LGCY Power

Eli, we are happy to hear things went well overall. Our apologies for any miscommunications on the timeline. There has been a massive increase for the demand of solar and some of the aspects with the timeline of installation are out of our control. We are grateful for your patience and understanding. If you do have any questions or concerns, please feel free to reach out to our customer care team at customersupport@lgcypower.com or 855-353-4899 ext 3.

Sep. 27th, 2024

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Richard North Richland Hills, TX

Sales experience was great, service didappointing

3 years ago

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Reply from LGCY Power

Richard, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! If you have any other questions, feel free to reach out to our Customer Care team at customerservice@lgcypower.com.

Jun. 9th, 2022

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Kat Pantorilla Keller, TX

Worse customer service — you get hassled by the sales rep then no further assistance once the deal is closed.

3 years ago

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Reply from LGCY Power

Kat, We are sorry to hear about the miscommunication. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 9th, 2022

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Antonio

Because I save money, I save energy and it’s safe

1 year ago

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Reply from LGCY Power

Antonio, we are happy to hear that we were able to help you throughout the whole process. Thank you for taking the time to share your solar experience!

Nov. 20th, 2024

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Stacie Pyatt

Services provided in a timely and professional manner.

1 year ago

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Reply from LGCY Power

Stacie, we appreciate your positive thoughts and taking the time to leave us a review! We are happy to hear of your great experience on your decision going solar. Follow us on Instagram for solar hacks @lgcypower!

Nov. 8th, 2024

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Patricia Homolka

I had been approached by other solar companies

1 year ago

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Reply from LGCY Power

Patricia, we are so happy to hear, that after having a choice to go with others, you chose to go solar with us! We appreciate you taking the time to share your LGCY experience! We are happy to hear that we were able to help you from start to finish! Follow us on Instagram @lgcypower for more solar hacks!

Aug. 22nd, 2024

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Izzy Horwitz

The salespeople and workers were all nice and professional

1 year ago

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Reply from LGCY Power

Izzy, we are so glad to hear about your positive experience with LGCY Power. We always strive to make sure that everybody has an excellent experience with us. Please follow us on Instagram @lgcypower!

Apr. 19th, 2024

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Kevin Causey

Install time went over and some work is pretty awful

1 year ago

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Reply from LGCY Power

Kevin, we're sorry to hear of your dissatisfaction. If there is anything we can do to help, please let us know, one of our customer care reps will be happy to assist you at customerservice@lgcypower.com or call 855-353-4899 opt 3.

Jun. 6th, 2024