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LGCY Power Reviews

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8.3

Overall Score

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Alex Imperial

Amazing service and great communicative. Overall satisfied.

5 months ago

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Reply from LGCY Power

Alex, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Jul. 10th, 2024

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Terry & Barbara

Great customer service from installers to top.

5 months ago

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Reply from LGCY Power

Terry & Barbara, we truly appreciate you taking the time to leave us a review. Thank you for letting us know what a stellar job our representatives did for you. We value your opinion and business! Thank you for choosing LGCY!

Jul. 12th, 2024

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Brenda

They were very professional did a great job

5 months ago

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Reply from LGCY Power

Brenda, it's been a pleasure to do business with you. We are so happy to hear that everyone took such great care of you! Thank you so much for taking the time to leave us such a great review!

Jul. 1st, 2024

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Brenda Christianer

they were friendly and good hard workers!

5 months ago

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Reply from LGCY Power

Brenda, thanks for the positive feedback and letting us know of your great experience with our company. Don't forget to follow us on Instagram! @lgcypower!

Jul. 1st, 2024

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kiley nelson

The customer service has been outstanding.

5 months ago

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Reply from LGCY Power

kiley, thanks for choosing us and taking time to provide feedback. Thanks for letting us know what a great job Eddie is doing. We really appreciate your kind words and are grateful for your business.

Jun. 27th, 2024

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Juanita Rogers

I love the customer service and the savings!

5 months ago

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Reply from LGCY Power

Juanita, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Jun. 27th, 2024

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Thomas Haney

Quick and efficient. The crew worked like a well oiled machine.

5 months ago

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Reply from LGCY Power

Thomas, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Jun. 19th, 2024

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Terrance Davis

Saving me and my family money for other things

5 months ago

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Reply from LGCY Power

Terrance, we are so good to hear that! Thank you for choosing LGCY!

Jun. 17th, 2024

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Tim Woods

They did a great job & were fast they made sure to clean up

5 months ago

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Reply from LGCY Power

Tim, thanks for taking the time to leave us a good review. We are happy to know you have had a good experience with our company.

Jun. 17th, 2024

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Patricia Homolka

I had been approached by other solar companies

3 months ago

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Reply from LGCY Power

Patricia, we are so happy to hear, that after having a choice to go with others, you chose to go solar with us! We appreciate you taking the time to share your LGCY experience! We are happy to hear that we were able to help you from start to finish! Follow us on Instagram @lgcypower for more solar hacks!

Aug. 22nd, 2024

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Dave Gerardi

Crew was great, timely, professional, & friendly. I'm satisfied 100%!

6 months ago

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Reply from LGCY Power

Dave, we are happy to hear that everyone from top to bottom has been able to help you out. Thank you for taking the time to share your solar experience! Thank you for choosing to go solar with us!

Jun. 6th, 2024

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Connie Armstrong

The crew doing installation were very nice and did a good work.

6 months ago

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Reply from LGCY Power

Connie, thank you for reaching out and letting us know what a stellar experience our installation team provided to you. We're grateful to have you as a customer. Thank you for choosing to go solar with us!

May. 23rd, 2024

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Harley Wren

Very satisfied with how everything went and how quickly everything progressed!

7 months ago

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Reply from LGCY Power

Harley, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

May. 9th, 2024

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Lucas Haupt

The installation went nice and smooth . I'm ready to stat saving money

7 months ago

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Reply from LGCY Power

Lucas, thank you so much for the positive review. We are happy to see you have had a great experience with LGCY so far!

May. 6th, 2024

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Leah Norris

The guys were very friendly and cleaned up after themselves.

7 months ago

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Reply from LGCY Power

Leah, we are happy to hear that we were able to help you thoroughly. Thank you for taking the time to share your solar experience! Thank you for choosing to go solar with us!

Apr. 22nd, 2024

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Mathew Cashman

Great Company to work with, very responsive and very high tech

7 months ago

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Reply from LGCY Power

Mathew, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Apr. 19th, 2024

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Keith willison

Overall, the job looks really nice. The only thing is they did not center the panels in the roof.

7 months ago

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Reply from LGCY Power

Keith, we are so glad to hear that your experience with LGCY Power was great for the most part! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower! If you have any questions or concerns, please feel free to reach out to customer care at customerservice@lgcypower.com or call 855-353-4899 opt 3.

Apr. 19th, 2024

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Kari Fortin

The team was done when they said. Their Communication was great and clear.

8 months ago

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Reply from LGCY Power

Kari, thank you for taking the time to let us know how thorough and enjoyable your experience was LGCY Power. Thank you for choosing us! Enjoy your system.

Apr. 3rd, 2024

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Rebecca Rightnowar

Very diligent and quiet I like the wolf pack crew Excellent workers

8 months ago

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Reply from LGCY Power

Rebecca, we are so glad to hear that your experience with LGCY Power was so successful! Thank you so much for sharing and thank you for choosing us. Please follow us on Instagram @lgcypower!

Mar. 28th, 2024

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William H Chay Corona, CA

Was a smooth process and a very professional work done

2 years ago

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Reply from LGCY Power

William, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Mary NEely El Dorado Hills, CA

Excellent communication with company personnel

2 years ago

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Reply from LGCY Power

Mary, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Cheng-Feng Tsai Shingle Springs, CA

Our LGCY energy consultant, Gregg G is very responsive and responsible.

2 years ago

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Reply from LGCY Power

Cheng-Feng! Thank you so much for the positive review. We love to hear about your interactions with your sales representatives and how they’ve been able to help you save money with going solar. We will make sure to let them know they’re doing a great job. Thank you for your feedback and make sure to follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Hong nguyen Arlington, TX

Put the solar on and never come back . call customer service ask for help no one answered the phone , leave voicemail mail no one call back

2 years ago

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Reply from LGCY Power

Hong, We are sorry to hear about the miscommunication. If you can provide us with the name and address connected to your account at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Jun. 7th, 2022

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Len Woehler El Dorado Hills, CA

Salesman once deal was done forgot us. He no longer responds to my text messages about a concern I had.

2 years ago

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Reply from LGCY Power

Len, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Debra Chavarria Alvarado, TX

Still waiting to use them been installed since April 25 and still not turned on yet

2 years ago

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Reply from LGCY Power

Debra, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 19th, 2022

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Stephen

Installation was very good, simple. Just waiting for them to be turned on.

2 years ago

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Reply from LGCY Power

Stephen, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Danny

Nice and smooth and quick. They are always interested in how it is going.

2 years ago

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Reply from LGCY Power

Danny, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Lesly

LGCY representatives were very clear. Smooth installation.

2 years ago

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Reply from LGCY Power

Lesly, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Jane

They were helpful. The installation process was okay. It works.

2 years ago

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Reply from LGCY Power

Jane, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Gabe

Very responsive and kind. Smooth and fast. It was good.

2 years ago

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Reply from LGCY Power

Gabe, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Ronald Edwards Las Vegas, NV

My latest bill from NVenergy was $58.19. It was less than $15.00 last year this time. I haven't turned a/c on yet.

2 years ago

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Reply from LGCY Power

Ronald, we are sorry to hear that this has been your experience. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 31st, 2022

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RICHARD E PEDERSEN Apache Junction, AZ

Pleasant to do business with and easy process.

2 years ago

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Reply from LGCY Power

Richard, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Canute Underwood Chandler, AZ

Great experience with sales person Chris U

2 years ago

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Reply from LGCY Power

Canute, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Dean Richmond Camarillo, CA

Salesman disappeared after I signed up. Long period of time from install to start

2 years ago

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Reply from LGCY Power

Hi Dean! We are so sorry to hear about that. We strive to teach our sales representatives to always be respectful. Local leadership has been informed. As well as additional training will be provided.

Mar. 22nd, 2022

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Jonathan Carl Jorgenson Henderson, NV

Hte systme seems to be working, however, i cannot see any information on the app

2 years ago

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Reply from LGCY Power

Jonathan, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Patricia McGowan Sonora, CA

Communication was very good throughout the process

2 years ago

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Reply from LGCY Power

Patricia, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Bill peek Granite Bay, CA

Staying in touch and let me know what's happening

2 years ago

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Reply from LGCY Power

Bill, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Kenrick Young Loomis, CA

Great experience and good communication.

2 years ago

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Reply from LGCY Power

Kenrick, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Elizabeth Pineda Corona, CA

It's been over 6 months since we signed the contract, installation it's done but the service it's Not yet connected

2 years ago

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Reply from LGCY Power

Elizabeth, we are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Regina Brizuela Queen Creek, AZ

The communicate all steps of the process.

2 years ago

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Reply from LGCY Power

Regina, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Lauren Heap Forney, TX

The guys doing the installing were great. The In-house team was a bit disjointed and unorganized.

2 years ago

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Reply from LGCY Power

Lauren, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 10th, 2022

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Doyel Chancey Oxnard, CA

Installing panels was fast but it's been almost 3months and not turned on yet

2 years ago

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David & Dolores Cornett

Today system turned on but need final inspection from city. LGCY(Layton C, sales rep) has responded quickly to all of our questions. All support teams( BrightPlanetSolar and Legacy Electric have all provided good info, showed up when they said they would. Pleasant to work with.

2 years ago Edited March 10, 2022

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Reply from LGCY Power

David & Dolores, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 10th, 2022

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Peter Jacobson Las Vegas, NV

Poor service. Lack of communication. Installers lack professionalism. Installers do not get the work done. Subpar company.

2 years ago

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Reply from LGCY Power

Peter, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Charlotte Hammond Las Vegas, NV

They are Unprofessional. I have to do their job. I was Promised January 20 2022 hook up and It is March 2 2022 I am still waiting.

2 years ago

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Reply from LGCY Power

Charlotte, We're sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Alfonso Ramirez Glendale, AZ

Still not hooked up with solar. Having to pay for loan and APS. Double bills now.

2 years ago

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Reply from LGCY Power

Alfonso, we are sorry to hear about the miscommunication. It looks like your system was turned on recently. Please feel free to contact us at customerservice@lgcypower.com, and a member of our Customer Care Team will help you with any other questions you may have.

Mar. 10th, 2022

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Judy Osorio Mesa, AZ

Zack is a good salesman during contract discussions but I have geared a word from him or your staff since then.

2 years ago

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Reply from LGCY Power

Judy, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Donald Woodall Yuba City, CA

I have called numerous times and get an answer or inspection scheduled

2 years ago

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Reply from LGCY Power

Donald, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Care Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Mar. 10th, 2022

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Larry Dean Behle Las Vegas, NV

All contract promises were kept and customer service always answered the phone.

2 years ago

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Reply from LGCY Power

Larry, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 10th, 2022

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Sherri L Pesta Killeen, TX

They are very detail and explain things thoroughly

2 years ago

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Reply from LGCY Power

Sherri, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 10th, 2022