LGCY Power: Read 877 User Reviews From Real Homeowners

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Verified Customer

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Josh morris Santa Clarita, CA

Worst customer service ever my roof never leaked spent 1600.00 to have the roof resheeted per there request and they ruined the new roof installing solar panels

3 years ago

Reply from LGCY Power

Josh, we are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Verified Customer

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glenda fields Chino, CA

Solar panels were installed 4 months ago. The breaker still has not been installed or inspected. Tried calling unsatisfactory service.

3 years ago

Reply from LGCY Power

Glenda, we are sorry to hear about your experience, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Stanley Weber Phoenix, AZ

did not install soon enough to qualify for the 4k rebate. Salesman indicated it was not problem.

3 years ago

Reply from LGCY Power

Stanley, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Yessica montoya Escondido, CA

Solar panels were installed but the electrical has not been connected and it has been more than 8 weeks . And no one has follow up with me on status.

3 years ago

Reply from LGCY Power

Yessica, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Paul Maugeri Sun City, CA

we have had 2 city inspections that failed because certain things weren't done to their specifications. We're still waiting to be hooked up to SoCalEd

3 years ago

Reply from LGCY Power

Paul, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have looked into your account and see that your system is on and producing. Please reach out to customerservice@lgcypower.com if you have any additional questions!

Mar. 10th, 2022

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Verified Customer

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Richard

They are pretty efficient and they were willing to accommodate the clients.

3 years ago

Reply from LGCY Power

Richard, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Dennis

Install was real slow, but real good. They explained the process very clearly.

3 years ago

Reply from LGCY Power

Dennis, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Antonio

Very positive experience so far. The unstallation went really well.

3 years ago

Reply from LGCY Power

Antonio, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Dominique Stockton, CA

By far the worst company ever. I would have preferred to leave zero stars. Our sales rep was terrible after we signed our papers we never heard from him again.

3 years ago Edited January 10, 2024

Reply from LGCY Power

Dominique, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Barbara

No problems. Installation process was fine. Just haven't used it yet.

3 years ago

Reply from LGCY Power

Barbara, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Leon

Everybody was good, everybody was polite and did a good job, but they forgot to turn it on so I have no savings from it.

3 years ago

Reply from LGCY Power

Leon, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Terrie

Customer service has answered all my questions. They installers were very good.

3 years ago

Reply from LGCY Power

Terrie, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Michael

The salesman sold us on it. They were here on time to set it up. It works good.

3 years ago

Reply from LGCY Power

Michael, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Alan

The panels still haven’t been turned on and our first payment is due. Why am I paying for something I get no service for.

3 years ago

Reply from LGCY Power

Alan, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Valerie

Initially there was some difficulty with communication. It looks good. It not extremely ugly.

3 years ago

Reply from LGCY Power

Valerie, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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A

Customer service was very helpful. Installation went very smoothly.

3 years ago

Reply from LGCY Power

A, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Anonymous

I've never used customer support, but the instal went smoothly.

3 years ago

Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Jaylene

Legacy was up front and honest. They were able to answer all of our questions.

3 years ago

Reply from LGCY Power

Jaylene, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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James Michael Haley Warrenton, VA

Helped walk me through entire process and was available as needed.

4 years ago

Reply from LGCY Power

James, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Verified Customer

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Dianne Teets Las Vegas, NV

Kept me rating average because the work has not been completed yet, but so far things are going well

4 years ago

Reply from LGCY Power

Thanks Dianne! We're excited to hear from you once the work has been completed.

Aug. 31st, 2021

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Verified Customer

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Hari narayan Chantilly, VA

No transparency, tell you any thing you want to here at the time of contract signing. After that they will tell you what you missed during signing and nothing can happen now.

4 years ago

Reply from LGCY Power

Hari, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

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Verified Customer

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James Gordon Poway, CA

They delivered as promised and on time. Communication was clear and open.

4 years ago

Reply from LGCY Power

James, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Lajuana Stallings Grovetown, GA

The whole process was very easy with little effort on our part.

4 years ago

Reply from LGCY Power

Lajuana, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Michelle Ayers Temple Hills, MD

Had one minor issue regarding the length of time it too to respond to a maintenance call.

4 years ago

Reply from LGCY Power

Michelle, we are so glad to hear about your experience with LGCY Power. We are sorry to hear about the lengthy time to get back to you. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 14th, 2021

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Verified Customer

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Basilio Lim San Diego, CA

David C. was very helpful explaining the answers to my question repeatedly.

4 years ago

Reply from LGCY Power

Basilio, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Hal Howell Abilene, TX

LGCY did a great job from beginning through turning the system on.

4 years ago

Reply from LGCY Power

Hal, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jul. 12th, 2021

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Verified Customer

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Juan Napolitano Kissimmee, FL

Solar panels where installed without HOA approval, after month and a half LGCY Power have been unable to solve the issue. Not all the promised devices have been delivered.

4 years ago

Reply from LGCY Power

Juan, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Verified Customer

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Patricia Gayler San Diego, CA

The representative lied to us and didn't clear everything with our HOA as promised, we're still waiting for the required paperwork since March 2021

4 years ago

Reply from LGCY Power

Patricia, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 12th, 2021

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Verified Customer

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Jacob North Las Vegas, NV

The salesman was honest and willing to work with. When I contact them about something, they have gotten back to me.

4 years ago

Reply from LGCY Power

Jacob, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Verified Customer

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Gavin Santa Maria, CA

The technology is up to date. They have been very responsive and have given me the best deal.

4 years ago

Reply from LGCY Power

Gavin, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Verified Customer

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Lynn Cantonment, FL

Installation was not smooth at all but when I call customer support, they’re responsive.

4 years ago

Reply from LGCY Power

Lynn, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 29th, 2021

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Verified Customer

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Wayne Las Vegas, NV

Installation process is pretty good. I only need one final person to come out for inspection.

4 years ago

Reply from LGCY Power

Wayne, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 28th, 2021

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Verified Customer

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Katie Las Vegas, NV

They have been clear and have made up for any issues that have come our way.

4 years ago

Reply from LGCY Power

Katie, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Marcellus Young Las Vegas, NV

Very friendly and informative always takes the time to answer questions

4 years ago

Reply from LGCY Power

Marcellus, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Bryan Pettengill San Diego, CA

Kenny H. was very professional, very detailed in explaining everything

4 years ago

Reply from LGCY Power

Bryan, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 5th, 2021

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Verified Customer

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Pauline Bullock West Covina, CA

They are professional and fair and always ready and on time

4 years ago

Reply from LGCY Power

Pauline, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Mike Buckeye, AZ

Smooth process from A to Z. Good info provided to make a good decision.

4 years ago

Reply from LGCY Power

Mike, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Bruce Vaught North Las Vegas, NV

The job was done quickly once done I was forgotten and had to press for info and what was next

4 years ago

Reply from LGCY Power

Bruce, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 1st, 2021

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Verified Customer

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Alex Fort Worth, TX

Support is very helpful and informative. Installation was good. The equipment is functional.

4 years ago

Reply from LGCY Power

Alex, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Michael Little Elm, TX

The installation was done in one day and the panels seem to work fine.

4 years ago

Reply from LGCY Power

Michael, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Gilbert Fernandez Clovis, CA

They maintain the system by watching a board. First time I saw them after install was 3 years later. To me cleaning is part of maintenance.

4 years ago

Reply from LGCY Power

Gilbert, I am sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have a member of our Customer Service Team looking into your account right now to see what we can do for you. They should reach out to you with further information here shortly.

Jun. 1st, 2021

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Verified Customer

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Rudy Ramirez

They offered me a great price and the installation process was great.

4 years ago

Reply from LGCY Power

Rudy, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Bobbie and Joseph Marotta

Friendly, honest, professional and they saved us a great deal of money!

5 years ago

Reply from LGCY Power

Bobbie and Joseph, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Humberto Sanchez

Great communication and support. Some things are sometimes not answered right away

5 years ago

Reply from LGCY Power

Humberto, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Matt Darnese

good, less expensive power than conventional power companies

5 years ago

Reply from LGCY Power

Matt, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Verified Customer

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Sandra Swenson Scott

excellent service, excellent product, best value on the market

5 years ago

Reply from LGCY Power

Sandra, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 26th, 2021

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Stephanie DiMichele

So far our experience has been great - no issues and we have been seeing our bill decrease.

4 months ago

Reply from LGCY Power

Stephanie, we are glad to see that this has been your experience while going solar! Don't forget to refer your friends and family to have a quick and easy solar experience! Thanks!

Jul. 28th, 2025

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RONDA CAUDILL

They installed the power supply right above the hand rail., and on the FRONT of my house. You can barely even get your hand under it. This is unexceptable and MUST ME MOVED!! Installers put a hole in and dented my guttering, and denied it.

1 year ago

Reply from LGCY Power

RONDA, we are sorry to hear this has been your experience while going solar. We would love to help you get any issues resolved and will do so if you will reach out to us at customerservice@lgcypower.com or call 855-353-4899 opt 3 with more information. One of our customer care representatives will be happy to look into this for you.

Sep. 13th, 2024

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Nick Thornell

The crew did an amazing job. They were very professional and polite. They went above and beyond to make sure everything was up to code and correct.

1 year ago

Reply from LGCY Power

Nick, thank you so much for the positive review. We love seeing that our customers have had great experiences. Thank you for your business and choosing LGCY Power!

Sep. 10th, 2024

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Kim

They did a great job they worked hard in the heat comunicated with me cleaned up there mess. They were polite and helpful

1 year ago

Reply from LGCY Power

Kim, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower

Sep. 5th, 2024

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