LGCY Power: Read 796 User Reviews From Real Homeowners

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Craig Robertson

Very fast working crew! They did an excellent job!

3 months ago

Reply from LGCY Power

Craig, we are so glad to hear about your positive experience with LGCY Power. We always strive to make sure that everybody has an excellent experience with us. Please follow us on Instagram @lgcypower!

Aug. 26th, 2024

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Kemi

All your representatives are courteous and respectful

3 months ago

Reply from LGCY Power

Kemi, thanks for the positive feedback and letting us know of your great experience with our representatives. Don't forget to follow us on Instagram! @lgcypower!

Aug. 13th, 2024

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Mark Kaiser Dallas, TX

I’ve wrote this review a couple times and it keeps getting taken down. LGCY is the worst company. Was lied to by Ashton B and customer service reps. Told me how much I would be estimated paying and I’m paying literally two electricity bills. After they put the panels on your home they literally don’t care about you anymore. They coerce you that what they say is true and make you believe them. I tried to talk to them but because I was persistent and kept telling them my problems they stopped contacting me. I’m now stuck with a large monthly bill and the solar buy back program is not what they told me. Was told that because the panels have been installed there is nothing they can do. I will leave a review every week until they contact me.

2 years ago

Reply from LGCY Power

Mark, we are sorry to hear that this has been your experience. If there is anything we can do we would love to make it right. If you can provide us with more information by contacting us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 15th, 2022

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Verified Customer

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Gabriel Ferrel

The two young men that came out were professional, polite and knowledgeable

4 months ago

Reply from LGCY Power

Gabriel, thank you for your review and great feedback! We are so pleased to see you received excellent service. We truly value your opinion and business!

Aug. 6th, 2024

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Verified Customer

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Dennis Hamer

So happy with my solar panels! Great product and service. Highly recommend!

5 months ago

Reply from LGCY Power

Dennis, we are happy to hear that everyone, top to bottom, has been able to help you out. Thank you for taking the time to share your solar experience! Thank you for choosing to go solar with us!

Jul. 1st, 2024

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Phillip Wilson

Very smooth and efficient process. Installation was done professionally.

5 months ago

Reply from LGCY Power

Phillip, we are happy to hear that everyone, top to bottom, has been able to help you out. Thank you for taking the time to share your solar experience! Thank you for choosing to go solar with us!

Jul. 1st, 2024

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Verified Customer

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Brian Cattle

They did what they said they were going to do… and they did it!

5 months ago

Reply from LGCY Power

Brian, we are happy to hear that we were able to help you efficiently and professionally. Thank you for taking the time to share your solar experience! Follow us on Instagram @lgcypower!

Jun. 27th, 2024

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Adam Ramirez

Very quick service and installation, customer support was great and up front.

5 months ago

Reply from LGCY Power

Adam, thank you for taking the time to let us know what a great job we're doing. Thank you for your business and choosing LGCY for your solar power needs!

Jun. 27th, 2024

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C Solis

Excellent service and customer service, very happy with the service

5 months ago

Reply from LGCY Power

C Solis, thank you for taking the time and letting us know what an all-around great job we're doing. We really appreciate it and hope to continue to meet your expectations. Thank you for choosing LGCY!

Jun. 17th, 2024

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Rose Rensing

Men were very professional. Little language barrier but used translations app.

5 months ago

Reply from LGCY Power

Rose, thank you for taking the time to share your thoughts. We are happy to hear of your great experience. Thank you for choosing us!

Jun. 17th, 2024

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James Walker

The installation was completed on time but I would have liked to protect my landscaping more carefully.

5 months ago

Reply from LGCY Power

James, thank you for taking the time to leave your feedback. We're happy to hear of the efficiency of your installation, but do apologize for what may have happened to your landscaping. If you have any unanswered questions, please don't hesitate to reach out and one of our customer care reps will be happy to assist you. customerservice@lgcypower.com or call 855-353-4899 opt 3.

Jun. 6th, 2024

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Karen Carter

They were awesome and kept me informed and instr me of what to expect from here forward.

6 months ago

Reply from LGCY Power

Karen, we are happy to hear that you experienced the expertise of LGCY. Thank you for taking the time to share your solar experience! Thank you for choosing us!

May. 30th, 2024

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Jeri Franz

They were polite They were efficient They cleaned up after themselves We were very impressed!

6 months ago

Reply from LGCY Power

Jeri, thank you for taking the time to let us know how thorough and enjoyable your experience was. We're happy to hear they took such great care of you. Thank you for choosing us! Enjoy your system.

May. 23rd, 2024

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John Bryan

Very quick and professional. They did a great job and cleaned up everything as well.

8 months ago

Reply from LGCY Power

John, thank you for taking the time to let us know how quick and enjoyable your experience was with LGCY Power. Thank you for choosing us! Enjoy your system.

Mar. 27th, 2024

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Jennifer Layden Belleville, IL

All staff have been very friendly and knowledgeable. Install crew were terrific!

8 months ago

Reply from LGCY Power

Jennifer, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower!

Mar. 20th, 2024

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Verified Customer

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Judy peterson Corning, CA

I never even noticed the transfer from PGE to the solar, it's great

2 years ago

Reply from LGCY Power

Judy, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Jun. 9th, 2022

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Verified Customer

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Phil Scaduto Sun City, CA

So far they have been perfect. Everything is working very well.

2 years ago

Reply from LGCY Power

Phil, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 31st, 2022

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Verified Customer

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Ramon Duran Fort Worth, TX

Customer service is bad. I would reach out and they won't reach back out. Had multiple attempts even went to the office directly and nothing.

2 years ago

Reply from LGCY Power

Ramon, We are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Billy Winn Rancho Cucamonga, CA

Still don't have solar. Panels were installed 2.5 months ago. PTO hasn't even been submitted. Spoke to Edison already. I'm about to remove the panels myself.

2 years ago

Reply from LGCY Power

Billy, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 31st, 2022

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Verified Customer

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Trung

I do not have any problems with LGCY Power. The installation process went well.

2 years ago

Reply from LGCY Power

Trung, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Christian

It was a nice install, it was clean. They answered all questions. Watch out for materials that may fall into the pool from the roof.

2 years ago

Reply from LGCY Power

Christian, We are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

May. 17th, 2022

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Verified Customer

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Brent

I don't have it running yet. Install was smooth. Haven't had any issues.

2 years ago

Reply from LGCY Power

Brent, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Edwin

It was good went fine. It is working correctly as they stated.

2 years ago

Reply from LGCY Power

Edwin, We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

May. 17th, 2022

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Verified Customer

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Sharon Hofer Rancho Cucamonga, CA

They came on schedule to install. Took only dar. Cleaned up before they left.

2 years ago

Reply from LGCY Power

Sharon, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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Howard Wood Vacaville, CA

Workers are professional and friendly. Got my questions answered.

2 years ago

Reply from LGCY Power

Howard, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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Jason Lawson Mc Kinney, TX

Communication and installation could not have been any easier!

2 years ago

Reply from LGCY Power

Jason, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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F Dellaria Davenport, FL

They were very friendly and knowledgeable made whole experience very easy

2 years ago

Reply from LGCY Power

F Dellaria, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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Ian Jager Rocklin, CA

The representatives have all been very kind and helpful throughout the entire process.

2 years ago

Reply from LGCY Power

Ian, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 22nd, 2022

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Verified Customer

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William Gould Las Vegas, NV

Improper hookup per NV Power. Had to change install to pass inspection. Slow to respond to phone inquiries.

2 years ago

Reply from LGCY Power

Hi William! We are so sorry to hear about that. We strive to teach our sales representatives to always be respectful. Local leadership has been informed. As well as additional training will be provided.

Mar. 22nd, 2022

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Verified Customer

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Josh morris Santa Clarita, CA

Worst customer service ever my roof never leaked spent 1600.00 to have the roof resheeted per there request and they ruined the new roof installing solar panels

2 years ago

Reply from LGCY Power

Josh, we are sorry to hear about the miscommunication. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 22nd, 2022

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Verified Customer

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glenda fields Chino, CA

Solar panels were installed 4 months ago. The breaker still has not been installed or inspected. Tried calling unsatisfactory service.

2 years ago

Reply from LGCY Power

Glenda, we are sorry to hear about your experience, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Stanley Weber Phoenix, AZ

did not install soon enough to qualify for the 4k rebate. Salesman indicated it was not problem.

2 years ago

Reply from LGCY Power

Stanley, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Yessica montoya Escondido, CA

Solar panels were installed but the electrical has not been connected and it has been more than 8 weeks . And no one has follow up with me on status.

2 years ago

Reply from LGCY Power

Yessica, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more information and contact us at customerservice@lgcypower.com, we will have a member of our Customer Care Team look into your account and see how we can further help you!

Mar. 10th, 2022

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Verified Customer

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Paul Maugeri Sun City, CA

we have had 2 city inspections that failed because certain things weren't done to their specifications. We're still waiting to be hooked up to SoCalEd

2 years ago

Reply from LGCY Power

Paul, we are sorry to hear that this has been your experience. We try our hardest to make sure that everyone has a positive relationship with our company. We have looked into your account and see that your system is on and producing. Please reach out to customerservice@lgcypower.com if you have any additional questions!

Mar. 10th, 2022

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Verified Customer

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Richard

They are pretty efficient and they were willing to accommodate the clients.

2 years ago

Reply from LGCY Power

Richard, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Dennis

Install was real slow, but real good. They explained the process very clearly.

2 years ago

Reply from LGCY Power

Dennis, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Antonio

Very positive experience so far. The unstallation went really well.

2 years ago

Reply from LGCY Power

Antonio, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Dominique Stockton, CA

By far the worst company ever. I would have preferred to leave zero stars. Our sales rep was terrible after we signed our papers we never heard from him again.

2 years ago Edited January 10, 2024

Reply from LGCY Power

Dominique, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Barbara

No problems. Installation process was fine. Just haven't used it yet.

2 years ago

Reply from LGCY Power

Barbara, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Leon

Everybody was good, everybody was polite and did a good job, but they forgot to turn it on so I have no savings from it.

2 years ago

Reply from LGCY Power

Leon, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Terrie

Customer service has answered all my questions. They installers were very good.

2 years ago

Reply from LGCY Power

Terrie, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Michael

The salesman sold us on it. They were here on time to set it up. It works good.

2 years ago

Reply from LGCY Power

Michael, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Alan

The panels still haven’t been turned on and our first payment is due. Why am I paying for something I get no service for.

2 years ago

Reply from LGCY Power

Alan, we are sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information and contact us at customerservice@lgcypower.com we will have a member of our Customer Service Team look into your account and see how we can further help you!

Mar. 8th, 2022

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Verified Customer

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Valerie

Initially there was some difficulty with communication. It looks good. It not extremely ugly.

2 years ago

Reply from LGCY Power

Valerie, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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A

Customer service was very helpful. Installation went very smoothly.

2 years ago

Reply from LGCY Power

A, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Anonymous

I've never used customer support, but the instal went smoothly.

2 years ago

Reply from LGCY Power

We are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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Jaylene

Legacy was up front and honest. They were able to answer all of our questions.

2 years ago

Reply from LGCY Power

Jaylene, Thank you so much for the positive review. We want all of our customers to have a great experience going solar! Follow us on Instagram @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Mar. 8th, 2022

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Verified Customer

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James Michael Haley Warrenton, VA

Helped walk me through entire process and was available as needed.

3 years ago

Reply from LGCY Power

James, we are so glad to hear about your experience with LGCY Power. We always strive to make sure that everybody has a positive experience with us. Please follow us on Instagram at @lgcypower for information about our Monthly Customer Appreciation Giveaways!

Aug. 17th, 2021

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Verified Customer

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Dianne Teets Las Vegas, NV

Kept me rating average because the work has not been completed yet, but so far things are going well

3 years ago

Reply from LGCY Power

Thanks Dianne! We're excited to hear from you once the work has been completed.

Aug. 31st, 2021

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Verified Customer

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Hari narayan Chantilly, VA

No transparency, tell you any thing you want to here at the time of contract signing. After that they will tell you what you missed during signing and nothing can happen now.

3 years ago

Reply from LGCY Power

Hari, I'm sorry to hear about the miscommunication, if there is anything we can do we would love to make it right. If you can provide us with more of your information we will have a member of our Customer Service Team look into your account and see how we can further help you!

Jul. 15th, 2021

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